BUS 335 INTERNATIONAL MARKETING http://www.ups.edu/sbl/mccullough.html Course Outline Fall 2011 Dr. Jim McCullough McIntyre 111 F Office Hours: TuTh 1-2 p.m. or by appointment Please note: There will be three special sessions held on Wednesdays from 4-7 p.m. to insure adequate coverage of material in this class and to compensate for three weeks when no classes are scheduled. These sessions are required and you are expected to attend these sessions as a normal and integral part of the course. Two of these sessions will be held for presentations by students which otherwise would have been made during class time: one of these sessions will be held on Wednesday, September 28 and one will be held on Wednesday, October 19. There will be one International Marketing Fieldtrip on Wednesday, November 30. All students are expected to attend these sessions. If you have concerns about these requirements please contact the instructor as soon as possible. Objectives: BUS 335 was developed to provide students with the background for making marketing decisions in the international business environment and to develop their capacity to assess and solve international marketing problems. This course will provide an understanding of marketing principles as a basis for conducting research and evaluating opportunities existing in international markets and examining the risks facing business activities in those markets. Through lecture, discussion, and research, students will develop the ability to prepare marketing programs that effectively reduce risk and take advantage of opportunities in the marketplaces of the world. This course has been designed to meet the needs of you, the student, and it is taught for your benefit. If there are topics and issues you would like to see discussed, or portions of the material with which you have difficulty, please feel free to bring those concerns and problems to the attention of the instructor early in the semester so they might be adequately handled. Approach: This course will be taught using lectures and discussions of the various areas of international marketing. These sessions will be supported by research and practical projects designed to introduce greater realism and perspective to the course. Student participation is a key element in the learning situation and your active involvement in course activities is expected. Text: Keegan, W.J., and M.C. Green, Global Marketing, 6th edition, Prentice-Hall, 2011. Text: M.B. Wood, The Marketing Plan Handbook, 4th edition, Prentice-Hall, 2011. Evaluation: Students will be evaluated on the basis of written and oral work, one examination, and class participation. You are expected to be prepared for class and you should expect to be called upon to present your analyses and perceptions on the material assigned for discussion. You are expected to keep aware of changing conditions in world markets, and, if you do not already to so, you should develop the habit of reading current news sources regularly. All written work must be turned in on the date indicated and must be typed. Late or untyped work will not be accepted. Pay particular attention to the relative weights of course work, as there will be no extra credit, and your final grade will be based on your cumulative performance. In the determination of your final grade, material will be given the following weights: Examinations: Midterm examination (individual) 15 Research papers and presentations: Identification of Unmet Needs (individual) Commodity Assessment (group activity) Country Market Assessment (group paper) Individual Summary of Country Assessment (individual) Persuasive Presentation (group activity) Marketing Plan (group activity) Current Event Report (individual) 15 10 10 10 10 10 10 Class participation: 10 Total possible points 100 Examination: The examination will be based on material covered in class, project activities, and case analyses, and may include essay or short answer questions and problems. Evaluating Unmet Needs: You should identify an unmet or unsatisfied need in the global marketplace. This should be a need you identify in potential consumers that you believe could be satisfied by appropriate application of marketing. It should not be the need for a specific product. You will write a short paper of approximately five pages in which you explain your identified need, discuss its scope, and suggest how it might be satisfied. You should provide appropriate references. We will discuss these needs in class but formal presentations will not be made. Commodity Assessment: You will be assigned to a small group responsible for studying one of the many commodities produced for export in the State of Washington. You will conduct a study of the production, handling, and marketing of one commodity in several foreign markets. You should focus on identification of different strategies used in the international marketing of your commodity. Your group will make a formal presentation comparing the marketing strategies used for your commodity. This presentation should be comprehensive and professionally done. You will have approximately 15 minutes for your presentation and these presentations will be made at a special session outside of normal class time. You will submit a written report of your individual analysis at the time of your presentation. Research Papers and Presentations: You will be assigned to a small group to study a country exhibiting significant political change or rapid economic growth and develop a detailed market assessment of that country. Each of you must prepare two page executive summaries of both the Cultural Analysis and the Economic Analysis and include these in your paper. At a special class meeting outside of normal class time your group will present a promotional poster presentation emphasizing the potential of market in the country you have been studying. You will also prepare a one page promotional poster based on your market assessment. This presentation should be designed to convince the viewer of the potential in your country’s market. Your promotional materials should include text, graphics, and other material you feel presents your market in the most effective fashion. After viewing your promotional presentation the class and other visitors will vote to determine the most promising markets. These most promising markets will be selected for further analysis and discussion and the vote will provide a basis for a portion of the presentation grade. Marketing opportunities in the selected countries will be examined by small groups of students, and each group will propose a marketing plan they feel has potential to succeed in that country. Your strategic plans and analyses will be presented by groups in class during the final examination period and a plan summary prepared by the group will be submitted in writing at the time of the presentation. Current Events: Each student will be responsible for presenting a five-minute oral presentation of a current news item at the start of a class once during the semester. These presentations will be made in the foreign language you have studied at the University of Puget Sound or the language you used to satisfy your foreign language requirement. You should consider how to make your presentation understandable to students who cannot understand the language of your presentation. Current events must have appeared within one month of your presentation and should relate to the topic being discussed in class on the day of your presentation. You must explain why this event is important to us and discuss what we can learn from the story. A sign up for current event dates will be taken at the start of the semester. Class Participation: You are expected to participate in class discussions and activities and attend student presentations and the library orientation. Your participation grade will be based on attendance at required class sessions and your overall contribution to the class. COURSE SCHEDULE Week 1 Week beginning August 29 Tuesday: Introduction to International Marketing—Course Overview Discuss Marketing and the Marketing Concept Read: Keegan and Green, Chapter 1 Thursday: Introduction to Marketing Read: Wood, Chapters 1-2 Week 2 Week beginning September 5 Tuesday: Markets and Consumers Read: Wood, Chapter 3 Read: Keegan and Green, Chapter 6 Assign: Identification of Unmet Needs Thursday: Market Segmentation, Targeting and Positioning Read: Wood, Chapter 4 Read: Keegan and Green, Chapter 7 Week 3 Week beginning September 12 Tuesday: International Trade and Economics Read: Chapter 2 and 3 Present: Current Events Thursday: Commodity Trade Present: Current Events Assign: Commodity Assessments Week 4 Week beginning September 19 Tuesday: Social and Cultural Environments Read: Keegan and Green, Chapter 3 Present: Current Events Thursday: Social and Cultural Environments Present: Current Events Write and discuss: Assessment of Unmet Needs Week 5 Week beginning September 26 (A special session to present commodity assessments will be held this week on Wednesday, September 28, from 4-7 p.m. This required session is in addition to normally scheduled class sessions.) Tuesday: Political, Legal, and Regulatory Environments Read: Keegan and Green, Chapter 5 Present: Current Events Wednesday: Special session (4-7 p.m.) Commodity Presentations Thursday: Political, Legal, and Regulatory Environments Present: Current Events Assign: Country Market Assessments and Persuasive Presentations Week 6 Week beginning October 3 Tuesday: Global Marketing Management Read: Wood, Chapter 5 Read: Keegan and Green, Chapter 8 Present: Current Events Thursday: Market Entry Strategies Read: Keegan and Green, Chapter 9 Present: Current Events Week 7 Week beginning October 10 Tuesday: Competition Read: Keegan and Green, Chapter 16 Thursday: Brand and Product Decisions Read: Wood, Chapter 6 Read: Keegan and Green, Chapter 10 Present: Current Events Write: Country/Market Assessments due by 5 p.m. Week 8 Week beginning October 17 (A special session will be held this week on Wednesday, October 19, from 4-7 p.m. to make persuasive presentations. This is required session is in addition to normally scheduled class sessions.) Tuesday: Fall Break--no class scheduled Wednesday: Persuasive Poster Session (4-7 p.m.) Thursday: Pricing Decisions Read: Keegan and Green, Chapter 11 Read: Wood, Chapter 7 Present: Current Events Week 9 Week beginning October 24 Tuesday: Midterm Examination Thursday: No class scheduled Week 10 Week beginning October 31 (No classes scheduled) Week 11 Week beginning November 7 (No classes scheduled) Week 12 Week beginning November 14 (No classes scheduled) Week 13 Week beginning November 21 Tuesday: Channel Decisions Read: Keegan and Green, Chapter 12 Read: Wood, Chapter 8 Review: Keegan and Green, Chapter 8 Present: Current Events Thursday: Thanksgiving Holiday No class scheduled Week 14 Week beginning November 28 (A special session will be held this week on Wednesday, November 30, from 4-7 p.m. for a field trip to local markets. This is required session in addition to normally scheduled class sessions.) Tuesday: Communication Decisions Read: Keegan, Chapter 13 Present: Current Events Wednesday: International Marketing Field Trip (4-7 p.m.) Thursday: Communication Decisions Read: Keegan and Green, Chapters 14 & 15 Present: Current Events Week 15 Week beginning December 5 Tuesday: Developing Marketing Plans Week 17 Week beginning December 12 Final Examination: Marketing plans will be presented in group format during the time of the final examination. There is no written final examination.