Quality and Safety in Nursing: A Competency Approach to Improving Outcomes
CONTENTS
Contributors
Foreword by Paul Batalden, The Dartmouth Institute for Health Policy and Clinical Practice, Dartmouth Medical
School
Preface
Acknowledgements
SECTION 1: QUALITY AND SAFETY: AN OVERVIEW
1 Driving Forces for Quality and Safety: Changing Mindsets to Improve Health Care
Gwen Sherwood
2 Policy Implications Driving National Quality and Safety Initiatives
Mary Jean Schumann, Nursing Alliance for Quality Care and George Washington University School of Nursing
3 A National Initiative: Quality and Safety Education for Nurses (QSEN)
Linda R. Cronenwett, School of Nursing, University of North Carolina at Chapel Hill
SECTION 2: QUALITY AND SAFETY COMPETENCIES: THE QSEN PROJECT
4 Patient-Centered Care
Mary K. Walton, Hospital of the University of Pennsylvania and University of Pennsylvania Center for Bioethics,
and Jane Barnsteiner
5 Teamwork and Collaboration
Joanne Disch, University of Minnesota School of Nursing
6 Quality Improvement
Jean Johnson, School of Nursing, George Washington University
7 Evidence-Based Practice
Mary Fran Tracy, University of Minnesota Medical Center and Jane Barnsteiner
8 Safety
Jane Barnsteiner
9 Informatics
Judith J. Warren, University of Kansas School of Nursing and University of Kansas Center for Health Informatics
SECTION 3: STRATEGIES TO BUILD A CULTURE OF QUALITY AND SAFETY 189
10 The Imperative to Transform Education to Transform Practice
Gwen Sherwood
11 Narrative Teaching Strategies to Foster Quality and Safety
Pamela M. Ironside, Indiana University School of Nursing and Elizabeth Cerbie, Indiana University Health
12 Integrating Quality and Safety Competencies in Simulation
Carol F. Durtham and Kathryn R. Alden, School of Nursing, University of North Carolina at Chapel Hill
13 Interprofessional Approaches to Quality and Safety Education
Shirley M. Moore and Mary A. Dolansky, Frances Payne Bolton School of Nursing, Case Western Reserve
University, and Mamta K. Singh, Case Western Reserve University School of Medicine
14 New Graduate Transition into Practice: Improving Quality and Safety
Nancy Spector, National Council of State Boards of Nursing, Beth T. Ulrich, CAE Healthcare, and Jane Barnsteiner
15 Leadership to Create Change
Joanne Disch, University of Minnesota School of Nursing
16 Creating Cultures of Excellence: Transforming Organizations
Pamela Klauer Triolo, Principled Leadership Solutions
17 Quality and Safety: Global Issues and Strategies
Gwen Sherwood
Appendixes
Appendix A: Prelicensure Competencies
Appendix B: Graduate Competencies
Appendix C: Delphi Study Results
Glossary
Index