Department of Education
RFQ No: 579
Role: Infrastructure Engineer
Closing Date: 2:00 pm Tuesday 12 th January2016
Contract Start Date: ASAP
Contract Duration/End Date: 30 June 2016
NOTE:

Please answer all questions in sections:
o YOUR RESPONSE, and
o SELECTION CRITERIA

Attach Resume in Word format.
 Please submit all applications via either:
www.softtestpays.com or
o Direct email jobs@softtestpays.com
 Respond quickly as the number of candidates allowed to be put forward maybe
limited.
 Please do not send your application to any individual softtestpays email
address.

On request by the Client, you must comply with the Commonwealth security
clearance process, including obtaining the level of security clearance required
by the Client. If costs relating to obtaining the level of security clearance
required are not paid by the Client, then the Applicant will be required to pay the
cost.
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174
JOB DESCRIPTION
Department requirements for this RFQ
Item
number
Description
Details
1.
Proposed Work Order Start
Date
As soon as possible
2.
Proposed Contract Period
As soon as possible to 30 June 2016
3.
Contract Option Period
Not applicable
4.
Number of Specified
Personnel required
One (1)
5.
Reduced activity period
Public holidays and Christmas closedown period
6.
Business Hours
From 9.00am to 5.00pm on a Business Day, unless specified
otherwise.
Maximum of 40 hours per week unless given prior approval
by the relevant Branch Manager.
7.
Replacing Specified
Personnel
Clause 11.6 Consequences of replacing Specified Personnel
of the Terms and Conditions of Contract will not apply
8.
Maximum no. of candidates
Not applicable
9.
Purpose of Services
Midrange Services is responsible for planning, designing,
building, operating and supporting the Department’s
technology infrastructure and shared services. We are
looking for a dedicated professional to assist the Branch in
completing a number of technology initiatives including
Sharepoint 2012, Microsoft Dynamics CRM, the System
Centre suite of products, and 3rd level product support.
The primary role of a senior windows infrastructure engineer
is to maintain, configure and support the multiple IT
environments maintained by the SSC. Specifically, the
duties of an infrastructure engineer will be to provide
support for the Microsoft suite of infrastructure products, to
provide server production support, to assist development
teams in solution design, and to provide 3rd level support for
infrastructure related issues.
As part of Midrange Services, the Senior Windows
Infrastructure engineer will be part of a team which is
responsible for the availability and operational effectiveness
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174
Item
number
Description
Details
of the mid-range environment. The infrastructure engineer
would possess the following competencies –

The capability to provide third level support for the
Departments Microsoft based IT infrastructure.

The design, configuration and support of the multiple
Sharepoint Internal and External Farms maintained by the
SSC.

Design, configuration and support for the Microsoft Dynamics
CRM installations within the SSC environment.

Excellent communication skills, both written and oral.

A thorough knowledge of Threat Management Gateway

The ability to produce architecture diagrams, operational
guides, installation guides, troubleshooting documentation
and best practice guidelines.

Conversant with virtualisation technologies specifically Hyper
V.

Able to assist with the planning, monitoring and management
of the day to day operations of Midrange Services

Assist with training and development of staff in relation to
infrastructure support protocols, knowledge and skills.
10.
Indigenous Opportunities
Policy
Clause 24 of the Terms and Conditions of Contract will not
apply
11.
Methodology
Not specified
12.
Performance
Services to be performed in accordance with department’s
standards.
13.
Documentation
The Department may provide to the Vendor Department
Material and the Vendor must ensure that the Departmental
Material is used strictly in accordance with any conditions or
restrictions specified in item 9 of the Deed Details and any
direction by the Department.
14.
Skills knowledge transfer
Clause 35 of the deed applies (The contractor will be
expected to transfer skills and knowledge to departmental
officers and/or other contractor as requested)
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174
Item
number
15.
Description
Details
Selection criteria
Essential Criteria:
Please note the importance of
responding to this Selection
Criteria.
1) In a Microsoft Windows Active Directory environment,
demonstrated technical competence and proficiency in;
a) The design, provision and implementation of complex
SharePoint 2010 and 2012 farms.
b) The design, implementation and support of complex
Microsoft Dynamics CRM installations, both on-premise
and CRM Online.
c) The implementation of High-Availability solutions such as
Windows Clustering Services in a MS SQL Server and
Hyper-V environment.
2) Demonstrated ability to manage, isolate, diagnose and restore
services in a medium to large Microsoft Windows/Active
Directory environment in the following Microsoft products:
a) Sharepoint 2010/2012
b) Windows 2012R2 Server
c) Active Directory
3) Demonstrated knowledge of Windows security and associated
technologies such as Kerberos, particularly when used with
IIS, MSDTC and RPC in a multi-Forest environment.
4) Ability to provide innovative and cost effective solutions to
common IT problems and requirements.
5) Well developed communication skills, including:
a) Read, comprehend and write technical material
effectively;
b) Negotiation and liaison skills;
c) Ability to communicate with staff from technical and nontechnical backgrounds, and
d) Presentation skills.
6) Demonstrated capacity to work effectively
a) As a mentor
b) As a team member
c) As an individual
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174
Item
number
Description
Details
d) To tight timeframes.
16.
Intellectual Property
Rights – ownership of
Contract Material
The Department owns the Intellectual Property Rights in
Contract Material
17.
Limitation of liability –
cap
For SMEs, the Department will consider a liability cap at either:
$ 5 million per occurrence, or
$ 10 million in the aggregate
For non-SMEs, the Department will consider a liability cap at
either:
$ 10 million per occurrence, or
$ 20 million in the aggregate
18.
Insurance
As per Item 10 of Schedule 1 of the deed details
19.
Fee structure
Hourly rates including both GST inclusive and exclusive rates,
and quoted in either half or full dollars.
20.
Other requirements
E.g Location
Job Properties
Title of the Project: Senior Windows Infrastructure
Engineer
Technical Director or Project Manager: John Marinov
Department: Department of Education and
Training/Department of Employment
Group: Shared Services Centre
Branch: Infrastructure Services
Section: Midrange Services
Role Location: Canberra City
Note: The specified personnel must be covered by the Workers
Compensation in the relevant States or Territory.
Special Conditions
All Candidates must be Australian Citizens to be
considered for the role.
Security Clearance Requirements
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174
Item
number
Description
Details
The minimum security clearance level for this particular position
is: Baseline
All positions are “Trusted” and the successful candidate is
required to undertake police check to be conducted by the
department. Unfavourable outcome may result to early
termination of the contract. This check will be arranged by the
Shared Services Centre on commencement of the contractor. The
Australian Government will meet the cost of police check.
Standard form of Quotation
Please respond using the ‘Standard Form of Quotation’
(as attached).
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174
YOUR RESPONSE
Name
First Name
<response>
Surname
<response>
Gender
<response>
Your mobile number
<response>
Your email
<response>
Date of birth
<response>
Home address
<response>
Availability
<response>
Rate (Excluding GST and
Agency Fee)
<Your Rate Excluding GST and Agency Fee>
<response>
Citizenship Status
Australian
Security Clearance
Clearance Level:
<response>
Date Granted:
<response>
Department:
<response>
Department contact:
<response>
Name:
<response>
Referee 1
Permanent Resident
Work Visa
Title:
Organisation:
Professionals relationship to
you:
Phone:
Mobile:
Email:
Referee 2
Name:
<response>
Title:
Organisation:
Professionals relationship to
you:
Phone:
Mobile:
Email:
Other Requirements
Special Conditions
All Candidates must be Australian Citizens to be considered for the role.
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174
Security Clearance Requirements
Police Check
All positions are “Trusted” and the successful candidate is required to undertake
police check to be conducted by the department.
Unfavourable outcome may result to early termination of the contract. This check
will be arranged by the Shared Services Centre on commencement of the
contractor. The Australian Government will meet the cost of police check.
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174
SELECTION CRITERIA
Important: All of the numbered criteria below must be addressed individually as part of your
application
Essential Criteria:
7) In a Microsoft Windows Active Directory environment, demonstrated technical competence and proficiency
in;
a) The design, provision and implementation of complex SharePoint 2010 and 2012 farms.
b) The design, implementation and support of complex Microsoft Dynamics CRM installations, both onpremise and CRM Online.
c) The implementation of High-Availability solutions such as Windows Clustering Services in a MS SQL
Server and Hyper-V environment.
8) Demonstrated ability to manage, isolate, diagnose and restore services in a medium to large Microsoft
Windows/Active Directory environment in the following Microsoft products:
a) Sharepoint 2010/2012
b) Windows 2012R2 Server
c) Active Directory
9) Demonstrated knowledge of Windows security and associated technologies such as Kerberos, particularly
when used with IIS, MSDTC and RPC in a multi-Forest environment.
10) Ability to provide innovative and cost effective solutions to common IT problems and requirements.
11) Well developed communication skills, including:
a) Read, comprehend and write technical material effectively;
b) Negotiation and liaison skills;
c) Ability to communicate with staff from technical and non-technical backgrounds, and
d) Presentation skills.
12) Demonstrated capacity to work effectively
a) As a mentor
b) As a team member
c) As an individual
d) To tight timeframes.
Business Address: L21, Suite 3, Goldfields House, 1 Alfred Street, Sydney, NSW-2000, Mailing address: Po.Box 153 Civic Square, ACT -2608,
Ph: 02 6108 3661, Fax: 02 6108 3662, E-mail: Jobs@softtestpays.com, www.softtestpays.com, ABN: 92 129 869 174