MITCHAM MEDICAL CENTRE
Practice Leaflet
DOCTORS AND NURSES
Dr. Bish Naha. Male
Dr. Naem Khan Male
Dr. Alison Franklin Female
Dr. Salman Baig Male
Dr. Anjanthy Benedict Female
Dr. Shabbir Choudhury Male
Mrs Fiona Yardley Female nurse
Ms. Sandra Wise Female nurse
Ms. Gillian Polgrean Female nurse
OPENING HOURS
MITCHAM
Mon 8.30am-6.30pm
Tues 8.30am-6.30pm
Wed 8.30am-6.30pm
Thur 8.30am-8.00pm
Fri. 8.30am-6.30pm
Sat 9.30am-12.30pm
TOOTING
7.30am-10.30pm
8.30am-8.00pm
8.30am-12.30pm
7.30am-12.30pm
7.30am-6.30pm
Closed
Telephone line for appointments is open from 8am.and appointments can be made up to 6 weeks in advance.
Telephone consultations AND Home Visits are available only when absolute necessity arises.
FOR ALL EMERGENCIES AND OUT OF HOURS REQUIREMENTS RING THE SURGERY ON 020 8648
3234 AND YOU WILL BE GUIDED TO THE OUT OF HOURS ANSWERING SERVICE. A MESSAGE WILL BE
GIVEN TO THE DOCTOR COVERING YOUR AREA WHO WILL TELEPHONE AND ADVICE OR VISIT AS
SOON AS POSSIBLE. PLEASE REMEMBER THAT THIS SERVICE IS FOR MEDICAL EMERGENCIES
ONLY.
FOR OTHER EMERGENCIES PLEASE CALL 999 FOR AMBULANCE SERVICE TO BE TAKEN TO
HOSPITAL.
The practice is open to all new patients living within a reasonable distance of the surgery who are eligible for
NHS treatment.
The surgery is very busy with over 11,000 patients registered so for minor ailments you may be able to help
yourself or friends by consulting the local pharmacist or following the tips on the next page.
Kamsons Pharmacy (Mitcham)- 020 8648 0429, Auckland Rogers Pharmacy (Tooting) 020 8672 6737
You can consult the pharmacists (Kamsons or Auckland Rogers) for free advice and medication if you
have minor ailments like:
 Thrush, Head lice,
 Sore throat, Earache,
 Temperature,
 Hay fever,
 Indigestion,
 Heart burn,
 Diarrhoea,
 Haemorrhoids,
 Constipation,
 Thread worm,
 Athletes foot, Nappy rash, Conjunctivitis.
Colds and Flu are viruses and do not need antibiotics. Treatment should be take Paracetamol to reduce
temperature, drink plenty of fluids and be patient. It may take a few days for the symptoms to abate.
Diarrhoea and Vomiting whilst unpleasant at the time does not usually last very long. Treat by taking in fluids
only (no food) for 24 hours.
Dioralyte and Rehydrate which can be purchased from the chemist and will help to replace the salts lost. If
blood is seen in diarrhoea or severe pain is experienced then you should consult the doctor. Small babies and
very young children are more at risk and the doctor should be consulted.
Backache Strains and Sprains should respond in a few days if rest and painkillers are taken. If symptoms
continue or get worse then consult the doctor.
Head Lice. The nurse or chemist can advise on eradication techniques.
Bites and stings Most will not need treatment but antihistamine tablets can be obtained from the chemist and
will relieve most of the symptoms
.
Burns Apply large quantities of cold water to the area until the pain subsides. (This could take 15 minutes.) If
skin is blistered but unbroken apply a dry dressing for a few days but if the skin is broken or the burn area is
larger than 4-5inches consult the doctors as soon as possible.
Chickenpox The eruptions can be treated with Calamine lotion to stop itching. The infectious period is 2-3 days
before rash appears and 5 days after. Children can return to school after all lesions have crusted over.
OTHER IN HOUSE SERVICES
Phlebotomy on Wednesday mornings in Mitcham
Physiotherapy only by appointment via GP
Antenatal Clinic
Baby Clinic
Minor Surgeries
Health Promotion
Cervical Smear and Chlamydia Screening
Smoking Cessation advice
Counselling Service
Travel immunisations and Vaccinations
Flu and Pneumonia Vaccination
PATIENT PARTICIPATION GROUP
We have an active Patient Participation Group which meets quarterly to assist the practice in
developing services and providing information. This group is open to all patients so if you would like to
join and have your say please leave your details with the receptionist or contact Ms. Barbara Holgate on
020 8640 2288 or Mr. Slim Flegg M.B.E. on 020 8648 1622.
Useful telephone numbers
NHS Direct
0845 4647
(Have pen and paper at hand when you phone.)
Patient care 24
(Out of hours service)
020 8401 3645
(www.nhsdirect.nhs.uk)
Sutton and Merton PCT
020 8251 1111
St.Georges Hospital
020 8672 1255
St.Helier Hospital
020 8296 2000
Nelson Hospital
020 8251 1111
Tooting NHS Walk-In Centre
020 8700 0505
Appointments are not necessary for repeat prescriptions.
Tick only the items that you require on the copy and post in the box in the foyer or let the Pharmacy look after
your repeats for you. This service is offered free of charge and they will also deliver the medicines to you if
require.
We do not take requests for prescriptions over the phone.
Launch of free NHS Health Check
If you are between 40 & 74 and have no pre-existing health conditions you are entitled to a free
complete health screening to assess the risk of Heart disease, Stroke, Kidney disease, and Diabetes.
Please book an appointment with Nurse/Health care assistant.
OUR ADDRESSES:
MITCHAM MEDICAL CENTRE
81 Haslemere Avenue Mitcham, Surrey, CR4 3PR
Telephone: 020 8648 3234, 020 8640 1580, Fax 020 8646 7632
TOOTING BRANCH
886, Garratt Lane, Tooting SW17 0NB
Telephone: 020 8672 1948, 020 672 6471, Fax 020 8682 4376