Responding to Domestic Violence in Disaster: Guidelines for Women’s Services and Disaster Practitioners Elaine Enarson, Visiting Scholar Disaster Preparedness Resources Centre University of British Columbia November, 1997 Beatrice Lavelle and her daughters came to the battered women’s shelter in south Dade County after Hurricane Andrew, when conflicts with her brother-in-law in their crowded trailer escalated out of control and other housing was unavailable. 1 For Diana Sanchez, the violence started after six long months in a tent on the outskirts of the city where she and her boyfriend lived after migrating to Miami for construction work. When Hurricane Andrew destroyed their apartment, belongings, car, and workplaces, Lois Richards’ husband “just went berserk: “He really went crazy. Before, I would get beat up maybe once a month if I was lucky. Afterward, it was like every other day…I ran across a lot of women suffering, too, with their children— husbands beating them up and leaving them. It was pretty bad.” Hurricane Andrew hit many people hard, but especially low-income women, single mothers, and recent immigrants. Long after city workers cleaned up the visible destruction, displaced families still camped out in half-repaired homes and overcrowded trailers. Residents discovered how little disaster grants and vouchers could replace and how fragile the spirit of shared struggle during crisis was. Women like Beatrice, Diana, and Lois were less safe than ever from violence in their own homes when Betty Hearn Morrow and I met them six months later while documenting the social impacts of the hurricane “through women’s eyes.2 This US and Canadian survey of women surviving violence and disaster was inspired by their experiences. Violence Against Women in Disaster: What are the Issues? Disasters are not only powerful physical events but complex social experiences for individuals, households, and communities. Once considered the great “leveler” impacting poor and rich alike, we now know that floods, hurricanes, tornadoes, chemical spills, and other environmental and technological disasters hit some social groups more than others. 3 The poor, subordinated racial or ethnic groups, refugees and migrants, seniors, the disabled, and women are especially vulnerable to disaster losses and often recover from disaster more slowly. This work was generously supported by grants from the BC Institute Against Family Violence and the Feminist Research, Education, Development & Action Centre. My thanks to Jill Hightower, Andrea Kowaz, Yasmin Jiwani, Greeta Smith, Victoria Constance, Sue Meuschke, Ruth Harding, and Tracy Porteous for their ideas and support, and to Maryvon Delano for her skillful French translation and interviewing. I am greatly indebted to the many women who shared their experiences and ideas, especially Bonnie Palecek and member programs of the North Dakota Council on Abused Women’s Services. 1 But which women are more vulnerable to disaster and why? Class and racial privilege protect some women more than others, when money in the bank means disposable income for hurricane shutters, extra food supplies, or home repairs. On balance, women in dual-income families are less vulnerable to the economic impacts of flood or tornado than single mothers and able-bodied women more able to prepare for and cope with disaster than women living with disabilities. Women and girls also die disproportionately because the daily routines of domestic work and caregiving keep them inside hazard-prone buildings. In some societies, daughters are too poorly fed to survive food shortages and epidemics and secluded women may not be able to access public shelters or public relief lines.4 Women living with the “daily disaster” of domestic violence are also highly vulnerable when disasters transform geographies, institutions, and relationships.5 In the vicious dynamic of power and control, battered women live in a world of increasingly narrow social networks, often isolated, unable to take or keep paid work, lacking transportation, and financially dependent. Like their physical and emotional health, their sense of self-worth and efficacy diminishes in the face of continued violence. As one shelter worker noted, fragile support systems can make battered women even more vulnerable after disaster: So many victims of battery have been isolated from the normal networks of support— family, job, things like that…Now here’s this person that’s holding on, just barely holding on—the disaster hits. It’s not just them, but everybody around them, they scatter. The little bit of support that’s been helping that victim hold it together is gone, and in fact, they may be forced into a situationwhich we saw hereof ending up in the home of the family of the abuser and actually having more to deal with less support than they’ve ever had before. I mean, it just mushroomsthe stress level of that victim. Disasters have no single impact on women or women at risk of violence. Paradoxically, a family home destroyed by fire may loosen the ties binding women to violent partners; disaster relief money can buy a bus ticket out of town for women ready to leave; and responding to catastrophe may reduce abuse temporarily. More than simply “victims,” battered women develop survival skills to protect themselves and their children which may serve them well during disaster. Notwithstanding these coping mechanisms, the daily realities of living with violence make attending to the threat of disaster unlikely and stabilizing life in a disaster-stricken neighborhood and community very difficult. Already in emotional crisis, battered women in shelter are focused on the relationship they have just left; as one shelter worker observed, they often lack “a strong 2 awareness of what’s going on around them.” Severe weather events like mudslide or blizzard isolate women at home in unsafe environments without working telephones or accessible roads; contact with crisis counselors may be cut off and court-ordered protection unavailable when major disasters disrupt or destroy lifeline services, including law enforcement agencies. Relationship stress factors increase when families struggle to replace lost possessions, housing, jobs, and peace of mind; a counselor working with men after the Loma Prieta earthquake noted also that “many men used the quake as a way to get themselves back into an old relationship.” 6 Men emotionally invested in the role of family provider and protector will struggle with uncertainty and feelings of inadequacy: The whole issue of not being able to protect his family, not being able to provide for his family, was devastating for him, just devastating. He does not like to ask for help…He said, ‘You know, I’ve been taking care of myself since I was 12 years old…I don’t know what it’s going to be like when I get back there. I don’t know what kind of work is going to be there.’ He was overdrawn on his checking account by $2,000 because he’d just finished a house and was supposed to get paid and that house got washed away. Went to the Red Cross and they said ‘No, we can’t give you any financial support.’ He got $7. He doesn’t want to take money from us. For women and children housed in shelter, mandatory evacuation following an industrial accident or in advance of wild fire is a second-order evacuation. Designated evacuation centers may not protect their privacy or be safe space for battered women. The advocate quoted below works in a rural area where abusers can easily locate their partners, but she raises a broader issue: And the Red Cross shelters, those type of shelters, are not safe for them…[The abusers] are just going to put two and two together and say OK, well where is she going to go? And so I think this really shows that we need to have a plan of action ahead of time…[I]f something happens and our shelter’s unavailable, is there another shelter, across the state even, where we could transfer her? Because they’re there for a reason. It’s specifically because they’re in danger. When the dust clears or the waters recede, women coping with physical and/or emotional abuse must access bureaucratic disaster relief systems and compete with other impacted residents for housing, child care, employment, education, transportation, and health services. Private and public relief funds are rarely sufficient to meet all costs of repairing homes and replacing possessions; relief funds may be more available to the abuser at home than to women living in shelter. Arguably the most vital lifeline for battered women, affordable housing stocks are likely 3 to decline after disaster, when cheap housing on hazard-prone land is damaged or destroyed by flood water, earthquake, or tornado. Before, during, and after disaster, the emotional, economic, and housing insecurity of women living with violence exposes them to greater risk and hence imposes new demands on shelter staff and advocates. How well prepared are they to meet the challenge? How do communities plan for battered women’s needs during disaster? Study Design and Sample This report summarizes the findings of a study investigating disaster impacts, preparedness and response in US and Canadian domestic violence programs.7 Mail and/or telephone surveys were completed between April and November, 1997, by 77 domestic violence shelters, transition houses, and state or provincial coalition offices, including among them 35 surveys completed by members of the British Columbia/Yukon Society of Transition Houses. Most respondents reported no or relatively minor disaster events (e.g., minor flooding, localized toxic spill); however, the survey also included 13 programs severely impacted in the l990s by major flooding in the US Midwest, Quebec, and the Red River Valley, a southern California earthquake, and Hurricanes Andrew and Iniki. A case study of the April 1997 Red River Valley flood was developed through participant observation with the North Dakota Council on Abused Women’s Services and telephone interviews in Manitoba. This event flooded Grand Forks, North Dakota and East Grand Forks, Minnesota as well as two rural communities south of Winnipeg, and put the provincial capital on evacuation alert for several weeks. As a pilot study for future research, the survey provides baseline data and identifies emergent issues. The survey results cannot be generalized to all shelters in either the US or Canada; however, they do raise significant questions about the degree of protection afforded battered women when communities prepare for and respond to disaster.8 Survey findings are incorporated into action guidelines for shelter managers, coalition staff, and local emergency practitioners (see Appendices A and B). Getting on the Agenda: Awareness and Preparedness in Battered Women’s Programs “What we give them is all that they have,” one worker said of her shelter. It will not surprise battered women’s advocates to learn that pets, tourists, and cultural artifacts receive more attention than battered women from disaster planners. Although less visible to emergency managers than facilities housing the frail elderly, disabled, or mentally ill, for whom emergency preparedness guidelines are available,9 battered women’s shelters, safe houses, and transition homes also need comprehensive disaster planning. As they are not generally recognized as 4 priority facilities housing and serving an especially vulnerable population, their self-reliance through disaster preparedness is critical. Hazard awareness and risk assessment As might be expected, programs with direct experience indicated a higher awareness than non-impacted programs of local hazardous conditions or occurrences, citing risks ranging from avalanche, gas explosions or hazardous materials transportation accidents to wild fire, flooding, tornado and earthquake. Few reported regularly receiving any official information on disaster preparation, depending instead upon mass media; rural programs in Canada and the US were more likely to receive direct communication. In the Yukon Territory, for instance, the local Dawson City program reported receiving annual flood response plans from city officials. Few programs are represented on local, regional, or provincial disaster planning groups. Among programs without experience of regional disasters (n=36), which may influence domestic violence programs without resulting in direct service impacts, four participate in local emergency networks; the great majority (31 of 36) were either not certain or reported that their facility was not specifically included in local disaster plans (e.g. for priority evacuation assistance, communications, or emergency power). Programs with some regional disaster experience (n=41) were also unlikely to participate in local planning efforts (4 of 41). More disaster-experienced programs did report being included in local response plans (13 of 41 programs, or 32%), in some cases, developing “stronger relationships with emergency managers” through the disaster (9 of 41, or 22%). How safe are the buildings housing battered women? Overall, most responding shelters reported their physical facilities to be “relatively safe.” Many, however, are located in older buildings affordable to women’s services or are centrally located in communities built up in hazardous coastal or flood plain areas. “He just shook his head,” one shelter director in Texas reported of a conversation about safety with their building’s architect. A number of British Columbia programs in a known earthquake zone reported that their facility was “relatively safe” but added “not safe in the event of earthquake.” Assessing the structural integrity of shelters requires worst-case scenario planning, specialized knowledge, and adequate funding for analysis and follow-up renovation. Shelter preparedness Disaster planning is not a priority for domestic violence programs working hard at “securing basic needs for women and children, e.g. safety, housing, etc.” As Table l (below) 5 indicates, fewer than half reported taking steps internally to protect staff or shelter residents during and immediately after a disaster. Programs with disaster experience reporting service changes of some kind were considered “disaster impacted” and generally reported higher levels of preparedness, as might be expected. However, six of 25 impacted programs (24%) and 19 of 52 non-impacted programs (37%) reported having taking no action of any kind. Preparedness measures often appeared oriented toward the routine (e.g. minor flooding) or contained accident (e.g. house fire) rather than the catastrophic (major earthquake) though a shelter might be at risk of both. In British Columbia and the Yukon Territory, a region at risk of flooding, mudslide, transportation accidents, and severe weather events, with major metropolitan areas at risk of earthquake, 80% of the 35 responding programs reported either no preparedness steps (12 of 35) or only minimal steps (16 of 35), for example reporting stored food or evacuation plans “in case of fire but without follow-up plans.” Among these are six programs which each sheltered between 500-600 women and children during the last fiscal year. Of the 35 BC/Yukon programs, seven reported having taken three or more preparedness measures. Table l Action taken Structural protection like earthquake bracing or hurricane shutters? Program preparedness* Non-impacted programs (n=52) Impacted programs (n=25) 8 15% 4 16% Stockpiled emergency food, water batteries, radios? 13 25% 10 40% Emergency drills with staff? 17 33% 5 20% Evacuation plans for shelter resident? 23 44% 11 44% Disaster training for staff? 6 12% 5 20% *Includes programs with and without shelters, and coalition offices Overall, few programs in Canada or the United States were likely to have secured their building and equipment as recommended by local emergency specialists. Programs with residential shelters are, by their nature, likely to store extra food, water, and first aid supplies; like all organizations, coalition offices and non-shelter programs will also want to meet the emergency needs of residents, staff, and volunteers on site during a disaster. Programs are most likely to have evacuation plans and emergency drills in place, but these were often described as simple fire drills. Evacuating battered women from shelters is complex. They may be unable to 6 safely utilize designated evacuation centers and need reliable transportation to alternate evacuation sites. Like other evacuees, they will be advised to take portable radios and back-up batteries, flashlights, and other supplies. If feasible and safe, some clients may also want to return to their own homes to gather critical documents or irreplaceable items when evacuation advisories are issued. What factors facilitate or inhibit internal preparedness in battered women’s shelters? Shelters with very low levels of preparedness were characterized by lack of past disaster experience, low levels of hazard awareness, lack of information about preparedness, and organizational constraints. Asked about the primary barriers to greater disaster readiness, British Columbia/Yukon programs reported the obvious: “Time and money. Demand for our services is very high and no increases in funding are like funding cuts to us.” Lack of knowledge about regional disaster response and lack of community leadership were also cited. Insensitivity to domestic violence issues may frustrate the initiative of some programs, as in this account from an earthquake-zone transition home: “I called earthquake readiness at city hall and we didn’t have a big enough group to warrant a meeting. They wanted us to organize our block or neighbors. I don’t have that time and worry about safety issues. Besides, we live in an upscale neighborhood that doesn’t like us very much.” Other BC/Yukon programs did report high levels of disaster readiness, including written disaster plans, protocols for emergency transport of clients and, in one case, earthquake survival kits for transition house residents. Overall, factors making disaster planning more salient in responding programs, included: a subculture of preparedness, organizational and personal experience, government mandate, coalition leadership, personal networks, and impending threat. A “culture of prevention” may develop in hazard-prone areas which increases the salience of hazard and vulnerability and hence fosters community and home mitigation efforts. State-mandated disaster planning for shelters in the state of Texas, monitored by the state domestic violence coalition, provide an example of institutionalized preparedness inspired by a disaster subculture. Flood-prone Missouri established a state-level coordinating agency in advance of the slowly-developing disaster along the Mississippi and Missouri Rivers. The state coalition was invited by the governor to join a statewide Flood Partnership of social service agencies, charities, emergency managers, and local government; the coalition representative reported this did keep them “apprised of developments” and allowed their “input on needs and effects.” It also facilitated an innovative recovery program undertaken later by the coalition 7 Some shelter managers were concerned about disaster vulnerability based on what they knew about how nearby shelters had fared in past earthquakes or floods. Similarly, shelter staff who were personally disaster-impacted or aware brought their concerns to the workplace; however, programs cannot benefit unless or until these concerns are institutionalized in organizational practice and policy. In several cases, rural or semirural shelters demonstrated preparedness and engagement with local emergency responders based on close social networks. For example, in one rural North Dakota town the local emergency team includes both the shelter manager and her police officer husband; in rural British Columbia, one woman was both an Emergency Social Services volunteer and a shelter worker. A First Nations program reported receiving disaster information from their local band which had undertaken disaster planning. Urgent warnings clearly motivated last-minute preparedness. Acting on (inaccurately) predicted flood levels made available to the public, the staff of the Grand Forks program moved files and other supplies progressively higher above the floor before closing the office the day of the major flood: “In our mind we really thought, even if we got some water it was going to be an inch or so…We told everyone they could go do what they needed to do to save the city and other people’s homes, so we all dispersed. We all went out sandbagging….We were trying to save homes, not a city.” Evacuated by siren in the middle of the night when the river crested higher than predicted, they ultimately lost both: “Monday came and the whole town was gone.” Seventy miles up-river, the Fargo program responded proactively to flood warnings, transporting back-up computer tapes to private homes and moving files and educational materials, damaged once before by flooding, before turning to sandbagging. In Manitoba, the border town of Winkler braced for flooding, too; staff there rounded up extra bedding and supplies to house clients displaced from flooded shelters if necessary and called local emergency managers to “remind them” they needed accurate information for their community hotline. Downriver in Winnipeg, where emergency officials were unsure if a major dike ringing the city would be breached and ordered the hasty construction of a secondary dike, shelter staff prepared their facilities as best they could against sewer back up and flooding, but supplies were scarce. Concerned about safety but lacking any official assessment of their facility from their provincial landlord, one shelter manager contacted government officials for an emergency inspection. In addition to reallocating shelter space to protect equipment and supplies, the two shelters worked creatively under pressure to develop plans for rehousing evacuated shelter and transition house clients. Capitalizing on the personal connections one director had with the Salvation Army, they located safe space large enough to accommodate both clients and staff 8 should evacuation be necessary. Just before the river crested, however, their primary funding agency overrode these plans and substituted an out-of-area evacuation plan, bringing conflicting views of client service and autonomy into sharp relief: “They are our clients and can choose…Who has the say?” As the Red River Valley flood indicated, critical decisions about building safety, safe evacuation of battered women, and work and personal priorities were made on the run, in communities located on a known flood plain but unprepared for protecting battered women and their children in emergencies. Disaster planning cannot make people safe from the “flood of the century” or other disasters, but can minimize loss and enable people and organizations to cope more effectively with extreme conditions. Doing More With Less: How Disasters Impact Domestic Violence Work Hurricane Iniki swept across Hawaii not long after Hurricane Andrew devastated parts of Miami; in both cases, the local shelter was damaged but remained open. In the Hawaiian case, all operations were disrupted as power was lost for six weeks and the shelter had no back-up generator; until the program director protested, abusers violating protection orders received only citations as the jail was closed by the storm. Payroll and other services were also disrupted when the shelter’s administrative agency was hit by the same storm. Shelters must respond flexibly to extraordinary conditions. With no cell phone and police unlikely to respond on the night of the hurricane, the local shelter manager recalled negotiating a supervised visit with an abuser who demanded contact with his wife and child. In the wake of flooding in Saguenay, Quebec, shelter staff reported: “Everything actually came to a standstill. The police services were overworked and stretched. There were no phones, no electricity, no water. All the energy was spent fending off the most immediate problems and responding to essential needs. It required great flexibility on the part of the staff." In Grand Forks, the shelter housing both domestic violence and homeless clients was already full, and the program had placed two families in hotels; shelter staff could not track their relocation with certainty as they, too, were forced to evacuate unexpectedly that night. With their 13 staff and 40-50 volunteers “scattered all over the countryside,” they struggled to keep the crisis line open: “Within a few days we’d gone and got a cell phone and had our crisis line forwarded to the cell phone until our communication center was up and running, so that we had the beepers that we used (the pager system) up and running.” Floodwaters left “slippery, slimy, smelly mud” for staff to clean up and destroyed the center’s costly office equipment; with their center destroyed, 14 women shared one room and 9 two phones for three months in a small campus office made available by the local university. Six months later, they had bad news about the new office space they had nearly completed renovating for a planned move (and which the city advised them even after the flood to continue). They are to be displaced again because, in the new “Grand New Grand Forks” redevelopment plan, the site is now located on the wrong side of a planned dike. Ruined computers, damaged furniture, and refuse piles are the observable impacts of disaster capturing media attention. Less visible but more long-lasting are the indirect losses sustained by women’s services and other social service agencies. Battered women’s programs which experienced a major disaster reported in this survey that the event intensified the familiar contradiction between rising demand and declining resources. Rising demand Does violence against women increase after disaster? This remains a question with no simple answer—if not simply the wrong question. Which disasters, which women, and when? Simple causal effects, for example on employment rates or migration patterns, are difficult to attribute to events as complex and long-lasting as major natural or technological disasters. In the absence of national population surveys,10 researchers rely on such indicators of violence as requests for protection orders or crisis line calls; however, these are often inadequate in severely disrupted areas lacking functioning telephones, courts, or responding police officers. In addition, few domestic violence programs have record-keeping systems in place which identify disasterrelevant calls, differentiate between new and on-going cases, or track disaster-related service impacts over time. Nor do most researchers track indirect effects like domestic violence during the recovery period although, as indicated below, the lag time between a disaster event and reported increases in violence may be substantial. Program staff reported responding to disaster-impacted women before, during, and after disaster, including on-going clients and new cases. Forty-one of the 77 programs surveyed reported some disaster experience, usually with contained forest fires or mudslide; disasterinduced service impacts were reported by 25 of these (61%). In 13 cases (32%), respondents indicated that their routine services were significantly disrupted, generally by flooding but also by earthquake and hurricane. Impacted programs reported a decline in service demand during the impact period, citing barriers to contact with women (e.g., disrupted communication, transportation, and law enforcement) as well as reduced tensions while “the family pulled together,” or was at least distracted by the immediate crisis. For shelter programs compensated on a per diem basis, a 10 decline in occupancy during this period translated into a decline in shelter funding; Winnipeg programs identified this as a concern during the flood and raised the issue with their union representatives. Nine of the 13 most severely impacted programs reported increased demand (e.g. crisis calls, counseling, shelter) after the disaster; programs in Miami, Hawaii, Missouri, California and North Dakota reported this increase from six months to a year later. Hit by flooding in late April, the Grand Forks program reported that crisis calls rose by 21% and counseling of on-going clients by 59% between July l996 and July l997; they processed an additional 18% more protection orders in August, l997 than in August l996. Staff also reported more referrals from emergency rooms, suggesting a rise in physical assaults. Downriver in Canada, where two small communities were flooded and Winnipeg sandbagged against the flood threat, programs did not report any flood-induced increase in service demand six months after the crisis. Upriver in Fargo, where the local domestic violence program provides crisis intervention but not shelter, the director reported a 15% increase in protection orders processed over the same period the preceding year, reflecting both the community stress of preparing for an expected flood and their response to Grand Forks families evacuated to the Fargo area. A second sister shelter reported an increase of 15% in domestic violence crisis calls. Other programs cited referrals from flood hotline workers, for example an isolated woman fearing physical confrontation with her husband as they tried to cope with carcass removal on their hard-hit farm. In a nearby town, a staff member from another program herself became a first-time victim of physical abuse after her husband lost his job during the crisis period. Impacted programs reported greatly increased case management with existing clients. When their own support systems are disrupted or destroyed, women living with violence need the services of a comprehensive domestic violence intervention program. Family and friends may well relocate, and children already traumatized by violence cope with new losses; one program reported seeing the young daughter of a former client thrown into turmoil again after a threeweek evacuation from her home. In the case below, lack of housing forced a woman back into an unsafe situation: “One woman had gotten a protection order right before the flood and then when the evacuation was taking place, she really didn’t have..basically, she had no family around here, her support system was very small. And so, because of that, she contacted him…She felt like she was forced into the situation and then things got bad and she had to get out of that situation so it created even more problems.” Because the local shelter was destroyed, 11 she sought protection at a friend’s home and turned again to her local crisis intervention center for support. As the Saguenay program reported, their main challenge came not from new cases of disaster-induced violence but a “great increase in crisis management, helping women who had been relocated to find alternative housing. Some women in the shelter lost their homes, many had indirect problems not related to family violence to be solved. Some women were not able to see their children who were not with them. Increased stress and worries.” A second program in the region also reported that court cases were postponed, women stayed longer in the shelter, and women were displaced from transitional housing. Declining resources Especially in communities supporting strong domestic violence services, programs reported receiving offers of financial help from local women’s groups, media attention, donated food, personal care supplies and other items, and increased access to government disasterresponse funds. However, while needs persist long after the immediate crisis, respondents noted that the “sympathy factor” driving these donations is generally short-lived. The director of the flooded Grand Forks program predicted that the private and public disaster relief they anticipate will meet only half of their estimated $100,000 losses. In addition, six months after the crisis, they were threatened with the loss of $60,000 in community block development grant monies diverted to “flood relief,” prompting a staff member to protest: “We feel we are flood relief…We’re that one piece of hope and now that’s being taken away.” This potential loss, which threatened a struggling program with the loss of three staff positions, was apparently averted by the director’s media appeal for different priorities in the “re-imagining” of Grand Forks: “The first priority should be the needs of citizens—their food, shelter, and safety. There has probably never been a more critical time for human needs—when we really need to pull together as a community. But human needs really aren’t a priority now.”11 Indirect funding cutbacks (e.g. canceling or postponing planned fundraisers) are also painful, particularly in the US where private fundraising is essential. Like others in their area, the Fargo program had been advised that United Way funds would be redirected to “flood victims,” motivating them to conduct a planned “business breakfast” less than two weeks after the flood: “We lost 3 weeks of preparation for this event. It was an $ 11,300 gross—and I had no doubt that had we not lost that it would have been between $15,000 and $20,000, because we had 12 people directly working on that who were front-line fighting the flood--who could have lost their homes.” Survey respondents reported the determined efforts of staff and advocates to return to a stricken shelter and assist residents through hard times, regardless of personal losses, evacuation, and transportation hurdles. Upriver, a key volunteer in the local program did extra duty on the crisis line and otherwise carried on although she had “14 people coming to stay at her place because she’s the only dry place in town.” In Winnipeg, the Red River “lake” forced the shelter director and her two young children to evacuate as she strove to coordinate shelter response to the impending flood and possible sewage back-up. Like other impacted staff members, she needed and received help from colleagues ready to “listen to [her] fears.” Many respondents noted disruptions due to “a lot of unproductive time” and, later, “survivor guilt,” and there was one flood-induced resignation reported. But the larger problem was staff overload. For one shelter, the greatest need was transportation for staff able to work but not able to travel; elsewhere, staff and volunteers needed personal time to attend to their own homes. A program director observed: “The question is, then, who’s manning the fort?…[I]t ends up putting other staff members in crisis, and especially when you’re talking shelter programs. It’s fine to say ‘you need to do what you need to do,’ but you also then need to have the backup on the hotlines…It’s really important to plan for that.” Only one program, located on the Gulf Coast of Texas where severe weather is common, reported personnel guidelines in place specifying leave and salary policies for disaster-impacted staff. A major community disaster also impacts volunteers and board members, whose contributions are substantial in many programs. Coalition members may not be able to offer effective help to disaster-hit sister programs, either because they too were impacted or because no plans for coordinated response were developed. Responding to the crisis of impacted shelters can be divisive in state or provincial umbrella organizations, as members have different priorities and often compete for resources, but it was also reported that bureaucratic networks became “real” during disaster. When floods, fires, or toxic contamination disrupt a large area, shelters must respond to women without the assistance of other local shelters (e.g. referrals for overflow or for evacuated shelter or second-stage clients) and area resources (e.g. local hotels, motels, and safe homes, public transportation, legal advice, housing and other social services). Disrupted courts and overburdened police officers not only put women at risk but increase demands on stressed shelter 13 workers; six months after the Red River crested in Grand Forks, staff reported it was still a “huge struggle” and a long drive to a different courthouse to get protection orders signed. Responding to disaster Disasters mean hard work for residents, emergency responders, local governments---and women’s advocates. Asked how their program was changed by disaster, respondents most often cited increased hotline calls, information and referrals, liaison with other community agencies, and fundraising. Their collaborative work with other agencies during community recovery also appears to increase, for example around housing or child care issues. All surveyed programs helped sister shelters to the best of their ability by providing space, donating money to impacted staff members, resupplying office materials, and sharing other resources. Nearby shelters took in displaced families when they could; where feasible, sister shelters expanded their mission to include housing evacuated families and relief workers (e.g. nurses caring for premature infants from an evacuated hospital). New children’s support groups and other services were developed by nearby programs to serve displaced “disaster families.” A British Columbian program responded with critical-incident stress debriefing, an initiative of interest to other nearby programs; elsewhere in this region, programs threatened by localized flooding prepared lists of counselors, and offered their services to the local emergency response team. The small rural program in Nevada most impacted by the flooded Truckee River was later recognized by a leading women’s service group for their extensive flood relief work, including re-clothing clients and community members through their thrift shop. In Hawaii, the shelter manager reported increased services after the hurricane to new cultural groups made more aware of their resources through disaster assistance center referrals. In the wake of Hurricane Andrew, the Florida shelter reported that “community-based domestic violence support groups were implemented and continue today,” more than five years later. California initiatives to the Northridge earthquake included a Whittier program which distributed free emergency kits and flyers in conjunction with regular public education programs. In Redondo Beach, the agency received a government grant for services to quake-impacted residents in shelter one year after the earthquake; this 18-month project also integrated emergency preparedness materials into “life information materials” to help stabilized residents “get on with their lives in the future.” State and provincial coalition offices reported action to mitigate the impacts of future disasters. The Florida state coalition, for example, conducted emergency preparedness training 14 for members and disaster plans were distributed to all member programs. As noted above, the Texas coalition monitors development of disaster plans for member programs. In North Dakota, the coalition as well as member programs wrote press releases, responded to media requests, and in other ways publicized the resources available to floodimpacted women and their families outside the immediate Grand Forks area. Significantly, the coalition failed in their efforts to be included among “primary agencies” listed in the resource guide for those staffing the state flood hotline, reflecting and reinforcing the invisibility of violence against women. The coalition later added disaster issues to their already full annual agenda of goals, including identifying emergency management professionals as a target group for domestic violence training. On a personal level, they also collected money, clothing, and other supplies for the five Grand Forks staff members who sustained major losses in the flood. Flood-affected programs expect that the Manitoba association will also draw on their experience to help increase program readiness and response. The slowly-developing Missouri flood facilitated a coordinated response which included coalition leaders sensitive to women’s risk of violence. Although the mechanics of flood funding “teetered on the edge of bureaucratic disaster,” coalition leadership resulted in the modification of an existing grant for substance abuse in disaster to include Missouri shelters responding to women, violence, and disaster. This involved the coalition and its members in “service expansion to meet ongoing escalation of demands for services, which included a new source of referrals from ‘flood workers’ doing crisis intervention in previously unserved areas and very hard-hit areas.” The state coalition took on new staff to carry out the project, which involved it in conducting original research, grant writing and revision of funding guidelines, and substantial technical assistance to programs receiving grant monies. These examples of disaster response demonstrate the broad range of new “disaster work” undertaken by domestic violence programs. Survey respondents, particularly programs with prior experience, suggested that a more proactive role for state or provincial coalitions in this area would be supported (12 of 25, or 48%). Making Women Safer: An Integrated Community Response This survey highlighted two related issues: first, the low salience of disaster in most, though not all, US and Canadian domestic violence shelters and coalitions; and second, the contradiction between increased demands and reduced resources as shelters respond to women, violence, and disaster. 15 The programs surveyed also reported consistently high levels of interest in addressing both concerns. Asked which steps their agency might take toward disaster readiness, 9 of 52 nonimpacted (and no impacted programs) responded “none needed,” in some cases because measures were already in place or “in process.” Table 2 (below) summarizes responses from programs with and without disaster experience which generated perceived service changes. Interestingly, organizational disaster experience does not always substantially increase readiness to act, suggesting that emergency managers should target women’s services with and without first-hand disaster knowledge. Table 2 Potential program preparedness* Action Considered Attending area meetings on disaster preparedness Non-impacted programs (n=52) 25 (48%) Impacted programs (n=25) 16 (64%) Ensuring that facility is included in existing evacuation and emergency response plans 33 (63%) Requesting technical evaluation of facility security 14 (27%) Providing staff training on preparedness and response 27 (52%) 17 (68%) Establishing protocols for emergency response with other relevant agencies in our area 28 (54%) 15 (60%) Developing an emergency plan for our organization 33 (63%) 15 (60%) 18 (72%) 7 (28%) *Includes programs with and without shelters, and coalition offices 16 Disaster mitigation is generally most feasible during the rebuilding process, when impacted communities are motivated to reduce the incidence and severity of future disasters. These data suggest that disaster-impacted domestic violence programs will be especially open to dialogue about how they are involved in area response plans, providing staff training, and attending relevant meetings. Less interest was reported in developing formal protocols for coordinated emergency response or having the structural integrity of facilities evaluated, generally because of assumed costs. Emergency managers will find this high degree of potential disaster readiness encouraging. However, those factors constraining in-house preparedness, principally lack of funding, competing demands, and lack of information, will also clearly constrain steps toward comprehensive disaster readiness. Integrating women’s services and emergency management The survey also suggested how women’s services might be more directly involved in coordinated community disaster response. Several managers offered or arranged for shelter staff to pinch-hit for overburdened hotline workers on area disaster hotlines. Organizations with staff who are experienced at operating a shelter for displaced people in crisis, collecting and distributing personal and household goods, advocating for crisis intervention and recovery services, placing homeless families in shelter, and running a crisis line are an important part of community capacity to respond to disaster. However, a frustrated shelter manager complained that local emergency planners “don’t really think about us.” Drawing on these data to help move the process forward, guidelines for shelter staff undertaking organizational disaster planning are attached to this report (see Appendix A). Designed to spark dialogue and initiate the search for information, the guidelines include vulnerability and capacity assessment, operational and administrative planning, training and drill. Working closely with local emergency planners and responders is an essential component of effective disaster planning. However, just as disasters are not salient for most women’s services, battered women’s needs during disaster and recovery are not on the radar screen of most emergency managers. An integrated community response to women, violence, and disaster demands a new partnership between these two professional communities. Toward this end, the report also includes planning guidelines for shelters, coalitions, and disaster practitioners (Appendix B). Based on the experiences and observations of respondents, actions at every stage of the disaster cycle are identified for each of these three groups. The most effective approach will be broad-based planning involving a wide range of disaster practitioners 17 (e.g., specialized experts, disaster agency professionals, government officials, volunteers ) and women’s services (e.g., advocating for victims of violence, First Nations women and new immigrants, low-income, senior, and disabled women, single mothers, minority-language speakers, homeless and socially isolated women). Speaking from a rural North Dakota setting, the director of a program actively involved in her community’s local emergency response group argued: “It’s not up to the people in charge who are running the disaster things, it’s really up to the programs themselves, the shelters themselves, to say ‘Hey, I exist and don’t you dare forget me…You have to be there. You have to tell them, ‘Hey, I’m here—I want this. I insist on this.” This model may be less effective for programs in more complex social and political environments; articulating needs is certainly always necessary but rarely suffices. Advocacy for battered women in disaster is essential in all kinds of communities and no single model is appropriate. A strong battered women’s movement articulating women’s needs and interests before, during, and after disaster is a vital resource in disaster-resilient communities. For their part, emergency planners charged with understanding and preparing their communities must actively engage in the dialogue around violence and disaster. Comprehensive community assessments must include awareness of how different groups of women are differently at risk of violence in disaster contexts. Conclusions and Implications As more than one respondent noted, disaster is “not on anybody’s agenda” in US and Canadian domestic violence programs. The findings did indicate high levels of interest in becoming more disaster-aware, but also suggested how rarely programs plan ahead to respond flexibly to crisis, participate in local disaster planning, or are utilized as a community resource. Battered women’s programs, like other women’s services, can increase their organizational readiness and offer leadership to communities organizing to cope with the challenges of disaster. But programs struggling to meet existing needs with limited or declining resources cannot move toward disaster readiness. Funding priorities in emergency response organizations as well as women’s services must reflect and support the needs of women at risk of violence in disaster. Structural or material steps toward disaster mitigation (e.g. dikes, zoning codes, retrofitting) help protect individuals, households, and neighborhoods, but effective grassroots mitigation must include initiatives supporting more highly integrated and empowered communities. Specifically engaging those groups most vulnerable to disaster is an essential part 18 of the process. 12 Like other women vulnerable to disaster, women living with violence need services but also a seat at the table when communities plan for disaster mitigation and response. Emergency practitioners accustomed to partnering with interfaith coalitions, the Salvation Army, and food banks need to also work with grassroots women’s organizations serving at-risk populations. Preparedness programs designed for cohesive neighborhoods must also include those insecurely housed in disaster-prone environments, including women and children in battered women’s shelters. Disaster training and communications are most effective when carefully targeted and delivered to reach those serving vulnerable populations; responders in the field after disaster also need a good understanding of domestic violence issues. In this model of community mitigation, stronger formal and informal networks between women’s services and emergency managers are essential. A sustained research agenda will help answer questions important to women and men living through disaster.13 Qualitative case studies and national survey data which specify conditions facilitating or hindering disaster readiness are useful for disaster planners and women’s services. Research support is needed to investigate sexual and domestic violence against women in disaster contexts as a matter of public health. Documenting the incidence and the circumstances of disaster-induced violence against women, and women’s personal and organizational responses to it, will support better assessments of community capacity and vulnerability. As the link between women at risk of violence and emergency planners, paid and unpaid workers in women’s shelters and coalitions are vital partners in these research projects. Global development patterns—both how we use our environment and how we organize our societies—place increasing numbers of people at increasing risk of both “natural” and technological disaster. Women’s services in affluent as well as poor societies can and should plan now to respond to more, and more severe, disasters in the coming years. An integrated community response will best serve women and children who must survive both violence and disaster. 19 APPENDIX A DISASTER PLANNING FOR SHELTERS: Guidelines for Staff, Volunteers, and Boards Disaster planning is not often a priority in battered women’s shelters or transition homes, where your work focuses on daily survival issues. But your shelter is the only home women in crisis have, and it will be directly or indirectly impacted should a major disaster hit your neighborhood. Working through worst-case scenarios to assess risks, vulnerabilities, and resources will help your program respond when shelter residents need you more than ever. Staff, volunteers, and board members will also benefit as potential disaster victims and as emergency responders to shelter residents and clients. Who pays? Time and money are not the only constraints to disaster planning, but they are critical. Your board or advisory committee may be able to take this on. Preparedness and mitigation are a good investment and local funders and service groups may help meet the costs of disaster planning. Making your interest and needs known to funding agencies and local emergency management officials is always essential. Funding priorities in women’s services and emergency organizations must include disaster planning for battered women’s shelters. 20 No single model of disaster planning fits all. Contact your local emergency managers for more information and area-specific recommendations. RISK ASSESSMENT: Disaster planning begins with careful consideration of hazardous conditions impacting your shelter’s ability to do its job. Assessing known risks and hazards will help you prepare and respond more effectively in crisis. Environmental or technological hazards (e.g. how likely is your shelter to be impacted by a flooded river or tsunami? How close are storage facilities for hazardous waste, major transportation arteries, the airport or the harbor?) Resident vulnerability: This varies depending on your clients, but consider the general nature of women you tend to shelter. Do you often serve migrant workers or women from outlying rural areas, disabled women, undocumented or minority-language speakers, or seniors? They will have different needs during and after a major disaster. Physical facility: Relative to the risks you have identified, how safe is your shelter physically? Consider type of construction, age, condition, number and location of exits, available safe spaces, window protection, etc. Consult local specialists who can help you with this evaluation. Community services: Consider community characteristics which will impact on the disaster recovery of battered women, e.g., housing availability, employment patterns, child care resources, minority language services, area health services, public transportation routes, etc. How can your agency work with others before a crisis to ensure coordinated services after a major disaster? EQUIPMENT AND SUPPLIES: Strive to be self-sufficient for 72 hours after a major disaster. Shelters will often have storage space and supplies on hand, but other programs also need to stockpile supplies. Assume your shelter is full and you are housing women and children with a range of ages and personal needs. Store adequate supplies of flashlights, transistor radios, and spare batteries in a known place Keep fire extinguishers and first aid supplies current Have a portable generator or identify alternate power sources you can access Cycle through emergency food and water to sustain all residents and staff for 72 hours Purchase and maintain emergency communication equipment, e.g. cell phone, CB radio, pager Provide residents with evacuation kits (flashlight, transistor radio, personal care kit; if possible, help residents return home to gather personal papers or other valuables) Consult local emergency planners for area-specific recommendations regarding heavy objects, window coverings, etc. Flag all utility shut-off valves; store a wrench in a bag secured to one of the valves ADMINISTRATION: Supporting shelter residents involves lots of “backstage” services which are also important to protect before, during, and after disaster. Learning more about issues likely to arise will reduce possible conflicts later. Clear lines of authority and responsibility. If key decision-makers are unavailable, who takes over? Is all your personal contact information complete and accurate? What is the role of volunteers or board members in crisis? Personnel guidelines for the emergency period, including job responsibilities, arrangements for release time, compensation for lost time, etc. 21 Bureaucratic contingency planning to meet obligations to other agencies if your office is not functional; off-site storage of duplicate records; alternative workspaces and methods to provide continuous service, e.g. from coalition offices to member programs RESOURCES. After the immediate crisis, other programs will want to help shelters that were directly impacted. How will you assess their needs? What can you realistically offer? What other resources can programs and residents access? Coalition protocols for mutual aid. You may not be able to communicate with impacted programs but will want to help with evacuation space, child care, emergency supplies, replacement supplies or equipment, respite care for staff, etc. Establish a centralized needs assessment system, e.g. through the coalition office or an a regional basis. Advance planning will make your help timely and appropriate. Keep protocols up-to-date. Area agency protocols for coordinated crisis assistance, e.g. with information and referral lines, food banks, homeless shelters, local attorney and counseling associations, grassroots advocacy groups and private disaster relief agencies. You may be able to share skilled crisis line workers, offer needed language skills, or even have shelter space available for evacuated women and children needing shortterm emergency housing. Groups working with particularly vulnerable populations need formal and informal networks to plan for equitable disaster response. Keep protocols up-to-date. Resource bank of first-responders and resources.. This information is on hand for crisis line workers but be sure it is current and reflects personnel or policy changes in emergency operations staff, law enforcement, ambulance and hospital, etc. Know in advance what assistance you can and cannot expect from first-responders in a widespread disaster. Is your shelter on anyone’s priority list for assistance? Would emergency transportation to evacuation sites be available if needed, or your power restored on a priority basis? Keep emergency assistance information on file regarding private and public postdisaster aid. Knowing in advance about eligibility standards and application procedures will make a difference later. A board member or staff person may take this on and ensure that sample applications and basic information are available on site. STAFF TRAINING: Emergency response is part of routine staff training and shelter orientation. Staff should also be trained to respond to worst-case scenarios of severe and widespread damage. You may want to include residents in some aspects of disaster preparedness as well. How will staff and residents work together to keep the shelter self-sufficient for 72 hours? Staff training should include essential emergency guidelines: utility cut-off procedures, primary medical response (e.g., CPR), knowledge of emergency communications systems, evacuation plans and back-up transportation systems, etc. Disaster preparedness and response training covering hazards, impacts, responses, and recovery may be available locally through your emergency response office or voluntary relief organizations. It should be tailored to your circumstances and available regularly to staff and interested volunteers or board members. 22 USING THE DISASTER PLAN: A response plan filed under “forget it” is still helpful. The process of developing the plan is an important step. But a disaster plan shared and reviewed will help you more in a crisis. File your shelter’s disaster plan with your local emergency manager. Be specific about your anticipated needs. Also identify resources you may be able to offer to others in the event of a major disaster. Review and update your disaster response plan; incorporate it into staff and resident orientation. Conduct regular drills with staff, volunteers, and board members. Disaster planning identifies vulnerabilities but also builds on strengths; it can be empowering for shelter residents. Become acquainted with your local emergency practitioners. Know who these people are and how they work. Attend public meetings and take part in emergency drills, if possible; be certain how your program will and will not be included in local emergency response. APPENDIX B WOMEN, DISASTER, AND DOMESTIC VIOLENCE: Planning Guidelines for Programs, Coalitions, and Disaster Practitioners Disaster phases are cyclical and intersecting: effective relief helps recovery; mitigation supports preparedness. The guidelines below emphasize shelters, where the issues are most acute, but apply to non-shelter programs and to coalitions. Collaborative action by shelters, coalitions, and emergency responders throughout these phases will best support an integrated community response to women in crisis during disaster. A. PREPAREDNESS Shelters: staff, volunteers, and board members Assess local hazards and shelter vulnerability; evaluate the structural safety of physical facility Prepare space appropriately, e.g. computer bracing, heavy objects secured, shutters Rotate stored emergency food and water to sustain each person for 72 hours Identify safe evacuation sites and transportation options 23 Designate staff responsibilities and develop personnel policies for disaster work Develop signed protocols with related agencies for mutual support Equip emergency kits for residents and staff Counsel residents on self-protection and evacuation options Provide disaster training for staff, board, volunteers; include residents as appropriate Develop, review, and practice disaster plan Coalitions: state/provincial association staff and board members Support program preparedness through fundraising and modeling Develop contingency plans for non-interrupted service to programs Provide or facilitate disaster planning for member programs Develop, review, and practice disaster plan for coalition office Practitioners: emergency planners and responders in the public and private sectors Include coalitions and member programs in disaster communication networks Link emergency communications with shelters Assist programs in identifying alternative evacuation sites B. EMERGENCY RESPONSE Shelters: staff, volunteers, and board members Support the choices of residents during the crisis If feasible and safe, accompany residents home to secure vital documents and possessions Transport residents to safe evacuation sites as feasible Provide continuous program services as feasible Coalitions: state/provincial association staff and board members Provide respite care for impacted staff, emergency supplies, and equipment as feasible Coordinate communication between member programs Advocate for impacted programs with emergency responders and decision-makers Practitioners: emergency planners and responders in the public and private sectors If necessary, assist with resident evacuation to established or alternate sites Provide transportation assistance for critical shelter staff needed on site Establish emergency communications with shelters on a priority basis Contact shelter manager to use extra shelter space, if feasible and safe Access trained domestic violence staff as stand-by responders C. RECOVERY Shelters: staff, volunteers, and board members 24 Help residents access all forms of available disaster relief Advocate for clients through recovery process, e.g. temporary housing, insurance, medical services Assist disaster hotline workers as feasible Use shelter resources to house homeless women and children as feasible Increase children’s services and counseling for impacted residents Increase outreach to affected neighborhoods in service area Publicize program resources through disaster assistance centers and community hotlines Develop or join collaborative interagency disaster response initiatives Coalitions: state/provincial association staff and board members Facilitate critical incident stress debriefing or post-disaster trauma counseling for staff or residents Assess needs of impacted programs Coordinate coalition assistance to impacted programs Advocate for impacted programs distribution of disaster relief and recovery funds Identify non-governmental disaster recovery funding sources Redistribute coalition resources as needed to assist impacted programs Practitioners: emergency planners and responders in the public and private sectors Consult shelter staff on continuing needs of impacted women through recovery Respect the anonymity of shelter residents applying for relief Include battered women in assessments of long-term recovery process Provide shelter information and resource materials in disaster relief centers D. MITIGATION Shelters: staff, volunteers, and board members Develop or join emergency response networks for nonprofits and social service providers Include disaster awareness in life skills materials for shelter residents Include disaster contexts in public education on domestic violence Use media outlets to publicize domestic violence resources in disaster contexts Identify shelter needs and capacities for local disaster managers Assess needs of vulnerable groups of women in shelter, e.g. undocumented women, disabled Participate in area emergency drills Cross-train staff in disaster skills through Red Cross/Emergency Social Services as feasible Recruit and retain board members, staff, and volunteers from disaster response agencies Coalitions: state/provincial association staff and board members Provide leadership and resources to member programs on disaster planning Integrate disaster crisis issues into other coalition projects Add gender and disaster materials to resource library Provide public education on violence in disaster Access state or provincial emergency organizations for resources 25 Integrate disaster issues into domestic violence training materials Include disaster responders in coalition programming, as appropriate Provide domestic violence training/materials for state, provincial, and local disaster responders Practitioners: emergency planners and responders in the public and private sectors Identify battered women and children as a special needs population Include local programs in communications networks, planning groups, and exercises Encourage personal and organizational networks with domestic violence programs Facilitate training of outreach mental health teams and volunteer disaster responders in violence and disaster issues Facilitate training of domestic violence staff on disaster response Assist shelters and other women’s services developing organizational disaster plans 1 All names are pseudonyms. Statements set off in italics are respondent quotations. This work appears as Betty Hearn Morrow and Elaine Enarson, “Hurricane Andrew Through Women’s Eyes: Issues and Recommendations,” International Journal of Mass Emergencies and Disasters 14 (1), 1996. 3 For further reading on this point, see Piers Blaikie, Terry Cannon, Ian Davis, and Ben Wisner, At Risk: Natural Hazards, People’s Vulnerability, and Disasters. London: Routledge, 1994. 4 For an analysis of women’s higher injury and mortality rates, see Keiko Ikeda, “Gender Differences in Human Loss and Vulnerability in Natural Disasters: A Case Study from Bangladesh,” Indian Journal of Gender Studies 2 (2), 1995; and J.P.W. Rivers,” Women and Children Last: An Essay on Sex Discrimination in Disasters,” Disasters 6 (4), 1982. Women’s disaster vulnerability is also discussed by contributors to the forthcoming reader The Gendered Terrain of Disasters: Through Women’s Eyes, Elaine Enarson and Betty Hearn Morrow (eds.), Greenwood Publishing. 5 Increasing violence against women after disaster is suggested by field reports from shelters. See “Violence Against Women in the Aftermath of the October 17, 1989 Earthquake: A Report to the Mayor and City Council of the City of Santa Cruz,” Santa Cruz Commission for the Prevention of Violence Against Women, March 1990; and Victoria Constance and Colleen Coble, Missouri Coalition Against Domestic Violence, “The Missouri Model: The Efficacy of Funding Domestic Violence Programs as Long-Term Disaster Recovery: Final Evaluation Report,” December 1995. For an analysis of organizational responses to domestic violence in three disaster-impacted communities, see Jennifer Wilson, Brenda Phillips, and David Neal, “Domestic Violence After Disaster,” forthcoming in The Gendered Terrain of Disaster. 6 Glen Fitch, Executive Director of Men’s Alternatives to Violence, quoted in “Violence Against Women in the Aftermath of the October 17, 1989 Earthquake,” p. 3, op.cit. 7 All state and provincial associations or coalitions in the US and Canada were mailed a 23-item survey investigating disaster planning, impacts, and response. Responding state (16 of 51) and provincial (5 of 11) associations completed the survey and provided contact information for member programs they identified as at-risk or disaster-impacted. Thirty-five of 76 (46%) members of the British Columbia/Yukon domestic violence coalition also completed the mail survey. A total of 77 mail or telephone surveys were completed, including 52 non-impacted and 25 impacted programs in the US and Canada. 8 Sample size precluded a systematic comparative analysis between disaster and domestic violence planning and response in the US and Canada; however, no obvious patterns of difference were observed. 9 For example, see Kathleen Tierney, William Petak, and Harlan Hahn, Disabled Persons and Earthquake Hazards, Institute of Behavioral Science, University of Colorado, 1988, and Responding to the Needs of People with Serious and Persistent Mental Illness in Times of Major Disaster, US Department of Health and Human Services, 1996, and 2 26 Emergency Planning Manual for Special Care Facilities, Department of National Health and Welfare, Ottawa, Canada. 10 No national population surveys, to my knowledge, been conducted in any society on the incidence of domestic violence after disaster, although violence against women is recognized internationally in other emergency situations. See Working with Women in Emergency Relief and Rehabilitation Programmes, League of Red Cross and Red Crescent Societies, Field Studies Paper No. 2, 199l. 11 Quoted in the Grand Forks Herald, October 8, 1997, p.2A. 12 On these two related points, see Phillip Berke, Jack Kartez, and Dennis Wenger, “Recovery After Disaster: Achieving Sustainable Development, Mitigation and Equity,” Disasters 17 (2), 1993, and Andrew Maskrey, Disaster Mitigation: A Community Based Approach. Oxford: Oxfam, 1989. 13 See Elaine Enarson, “Through Women’s Eyes: A Gendered Research Agenda for Disaster Social Science,” forthcoming in Disasters, l997. 27