THE ROYAL BOURNEMOUTH AND CHRISTCHURCH HOSPITALS
NATIONAL HEALTH SERVICE FOUNDATION TRUST
Minutes of the Annual Members’ Meeting held on 28TH SEPTEMBER 2010 at
the Village Hotel, Deansleigh Road, Bournemouth
PRESENT:
Mrs S Bungey (in the chair) Deputy Chairman
Mrs J Baker
Bournemouth
Mr D Bellamy
Bournemouth
Mrs G Brown
Bournemouth
Mr L Burden
Poole Borough Council
Mr P Carey
Bournemouth
Mrs S Carr-Brown Bournemouth
Mr D Dickson
Staff
Mr D Dundas
Bournemouth
Mr D Feegrade
Staff
Mr L Foord
Hospital Volunteers
Mr A Hall
ED, Christchurch & Purbeck
Mrs M Harwood
Bournemouth
Mr J Hempstead
New Forest
Mr K Hockey
Bournemouth & Poole PCT
Mrs S Roberts
ED, Christchurch & Purbeck
Mrs F Stephenson Staff
Ms C Sutton
NHS Dorset
Mr J Watts-Phillips ED, Christchurch & Purbeck
Mr P Weaver
Poole
Mr A Spotswood
Mrs J Stichbury
Mr B Ford
Mr S Hunter
Mr S Peacock
Mrs K Allman
Mr K Tullett
Mrs R Lawry
Mrs D Ruffer
Ms B Atkinson
Mrs H Lingham
Chief Executive
Chairman
Non Executive Director
Director of Finance & IT
Non-Executive Designate
Director of HR
Non Executive Director
Trust Secretary
Governor Co-ordinator
Director of Nursing
Chief Operating Officer
59 Members of the Public
12 Members of Staff
APOLOGIES:
Mrs M Baker
Mr D Bennett
Mr M Desforges
Miss C Fern
Mr R Ford
Mr D Fox
Mr L Kaufman
Poole
Non-Executive Director
ED, Christchurch & Purbeck
New Forest
Staff
Dorset County Council
Bournemouth
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Mrs J Littman
Mr I Metcalfe
Mrs A Pike
Mr R Renaut
Dr G Thomas
Dr M Armitage
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Bournemouth
Non- Executive Director
Non-Executive Director
Director of Service Development
Bournemouth University
Medical Director
WELCOME BY THE TRUST CHAIR
The Chairman welcomed all members present then invited all Directors and
Governors to introduce themselves. She confirmed the purpose of the Annual
Members’ Meeting was for the Board of Directors and Council of Governors to
report to the membership on the activity of the Foundation Trust during 2009/10
and to provide information about the forward plan for the current financial year.
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MINUTES OF ANNUAL MEETING HELD ON 28TH OCTOBER 2009
The Minutes of the Annual Members Meeting held on the 28th October 2009
(Appendix A to the agenda) were received as a record of that meeting.
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REPORT FROM THE TRUST CHAIR
The Trust Chair gave a presentation and commented on the Trust’s
commitment to putting patients first.
She explained the importance of ensuring quality and minimising risk. She
noted that the Board visits wards regularly to ensure that they are aware of what
is happening at ward level.
The Trust Chair introduced the patient survey results and informed the
Members that the Trust is moving towards real time surveying. She commented
on some of the positive areas of feedback and also recognised that there are
some areas that need further work. Importantly she highlighted that action is
taken to address any issues and themes identified by the surveys for example:
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Reviewing and changing the appointment process to reduce waiting
times
“Staffing up” to support phone queries e.g. in Ophthalmology
Enhanced training e.g. provision of short DVD/video clips to familiarise
patients in advance of procedures
The Trust Chair then handed over to the Chief Executive to present the 2009/10
Annual Report and Forward Look to 2010/11.
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PRESENTATION OF THE 2007/08 ANNUAL REPORT AND FORWARD
LOOK TO 2009/10
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The Chief Executive gave an presentation on key aspects of performance in
2009/10, including:
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Unprecedented success - acute hospital of the year award.
Safe hospital of the year award
Management capability and capacity
Improvement to the patient experience as a whole
No cases of MRSA in the last year
98% of people would recommend the Trust
Strong financial performance and good governance according to Monitor
He also highlighted important issues for 20010/11:
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Reducing the period of time patients spend in hospital whilst ensuring
safe discharge arrangements are in place
Increased theatre efficiency
Electronic rostering of shift based staff
Procurement savings
Corporate and management savings
More efficient administration and clerical functions
The Chief Executive highlighted the key decisions for the Board in the coming
year:
 Christchurch Hospital – developing the site to offer re-ablement services
 Palliative Care – there is a need to upgrade inpatient and day hospital
facilities
 Inpatient Haematology – improving the ward environment for cancer
patients and using the £2m raised via the Jigsaw Appeal.
The Chief Executive then handed over to the Deputy Chairman
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REPORT FROM DEPUTY CHAIRMAN
The Deputy Chairman of the Council of Governors gave a presentation on the
activities of the Governors in the past year including:
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constituency talks and public events; and
Council of Governors work programme including the attendance at Governor
Led Committees.
She also highlighted the following important issues for the 2010/11 year which
included:
 the continued development and increase of the membership;
 improved dialogue with members through the use of electronic
communications
 the development of better links with members and the local community;
06/10
CLOSE
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The Chairman thanked all those present for attending the Annual Members’
Meeting and declared the meeting closed.
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