Bridgend County Borough Council
Directory of Supporting People Funded Services
2013
BCBC Brynmenyn Homelessness Centre
BCBC Glyn Cynffig
BCBC Young Persons Supported Lodgings
BCBC Supported Living Scheme
Bridgend Women’s Aid
Caer Las Cymru
Cartrefi Cymru
Drive Limited
Gofal
Gwalia Care & Support
Hafan Cymru
Hafod Care
Hafod Housing Association
Linc Cymru Housing Association
Llamau Ltd
Maplelane Trust
Mental Health Matters
Mirus (Formerly Opportunity Housing Trust)
Salvation Army
The Wallich
Valleys to Coast Housing Association
Wales & West Housing
November 2013
Directory of Services – Nov 2013
BCBC Brynmenyn Homelessness Centre
Address: 23-25 Abergarw Road, Brynmenyn, Bridgend. CF32 9LF
Tel: 01656 721912
Email: housing@bridgend.gov.uk
Service:
The Centre provides 17 units of temporary and emergency accommodation for
homeless families and individuals under a licence agreement with housing support
available on site.
The Centre is managed by a Centre manager, with two support workers offering
dedicated and bespoke housing support to all residents during their period of
occupancy and for a short period following move-on.
Residents are expected to prepare their own meals, using the facilities provided on
site.
Admission to the Centre is via referral from the Council’s Housing Solutions
service
How to get in touch:
Telephone: 09.00 am - 5.00 pm
(Monday to Friday)
Choice of female/male worker: Yes
Languages spoken:
English
Wheelchair access:
Yes
BCBC Glyn Cynffig
Address: School Rd, Kenfig Hill, Bridgend. CF33 6DT
Telephone: 01656 742790
Service:
Glyn Cynffig is owned by BCBC and managed by the Wellbeing directorate. It
accommodates up to 16 service users, 12 of which are Supporting People funded to
provide rehabilitation support and assistance to people aged 18 years and over who
have a mental health diagnosis, often with co-occurring substance misuse and complex
needs.
The service offers support to service users as part of an agreed discharge plan for a
short period on discharge from Glyn Cynffig in order to ease the transition. The
service extends to people who have forensic histories.
How to get in touch:
Telephone or email: social.services@bridgend.gov.uk
Directory of Services – Nov 2013
Choice of female/male worker: Yes
Languages spoken:
English/Welsh
Wheelchair access:
Yes
BCBC Young Persons Supported Lodgings
Service:
Managed by BCBC’s Children’s Directorate, After Care/16+ Team, the project is for
vulnerable young people who have been looked after by the local authority. Supporting
People funds 8 placements which are provided by individual support providers who
host service users in their own homes. Young people are supported to develop life
skills and prepare them for independent living.
How to get in touch: Telephone the 16+ team 01656 643643
Email:
social.services@bridgend.gov.uk
BCBC Supported Living Scheme
The supported living scheme supports people with a learning disability in the setting
of their own home through a number of group homes throughout the county Borough.
How to get in touch: Telephone the 16+ team 01656 643643
Email:
social.services@bridgend.gov.uk
Bridgend Women’s Aid
Address:
36a Caroline Street, Bridgend. CF31 1DQ
Tel No:
01656 766139 - 24 hour helpline
Help Line:
0808 80 10 800
Fax No:
01656 661840
Email:
info@bridgendwa.co.uk
Web Site:
www.bridgendwa.co.uk
OPENING HOURS: MONDAY – FRIDAY 9.30am – 5.00pm
Service:
Offer advice, support and refuge for women and children who have escaped domestic
violence.
Directory of Services – Nov 2013
Funded to provide 8 units of supported housing in refuge and 20 units of peripatetic
floating support throughout Bridgend County.
How to get in touch:
Telephone or email
Choice of female/male worker: Female only
Languages spoken:
English/Welsh
Wheelchair access:
No
Caer Las Cymru
Address: Head Office, Cambrian Place, The Marina, Swansea. SA1 1RG
Service
Core services range from help and advice finding and managing a home and support
for those with mental health issues, through to creative or skills workshops and social
activities.
The Bridgend project provides 8 units of temporary supported housing in two shared
houses within walking distance of Bridgend town centre for people with mental health
and complex needs that are experiencing difficulties in accessing accommodation.
Staff provides information, advocacy and advice on housing rights. They also offer
advice on appropriate services and casework support.
How to get in touch:
Telephone: 01792 646071
09.00 am - 5.00 pm (Mon to Fri)
Choice of female/male worker: Yes
Languages spoken:
English
Wheelchair access:
Yes
Cartrefi Cymru
Unit 2, Waterton Cross Business Park, South Road, Bridgend Industrial Estate,
Bridgend. CF31 3UL
Email: bridgend.enquiries@cartrefi.org
Tel: 01656 655606
Service:
Cartrefi Cymru is a not-for-profit organisation that supports people in Wales to lead
fulfilled lives, at home and in the community. The supported living scheme supports
people with disabilities, autism and challenging behavior in the setting of their own
home through a number of group homes throughout the county Borough.
Directory of Services – Nov 2013
Drive
Address: Unit 8, Cefn Coed, Parc Nantgarw, Nantgarw. CF15 7QQ
Tel: 01443 845260
Email: mail@driveltd.org.uk
Service:
Drive provides supported living services for people with learning disabilities through a
number of group homes in Bridgend and also supports a small number of people
through a floating support service.
Gofal Cymru
Address: 2nd Floor, Derwen House, 2 Court Road, Bridgend. CF31 1BN
Tel: 01656 647722
Email: enquiries@gofal.org.uk
Service:
As a mental health charity, Gofal supports people to maintain their health and
wellbeing through community based supported housing projects across Wales.
Services range from providing low-level support for individuals as part of their
journey to independent living through to high-intensity support for people with
complex and challenging mental health problems and other support needs.
In Bridgend, Gofal acts as managing agent for 2 housing associations and provides 20
units of supported housing in 5 shared houses with a team of support workers who
offer a range of emotional and practical support to people with mental health
problems.
The Bridgend Team also provides emotional and social support for people with mental
health problems out of hours and Gofal also has a job coach who provides support to
people with mental health problems returning to or accessing employment through the
work preparation programme.
How to get in touch:
Telephone/Post
Choice of female/male worker: Yes
Languages spoken:
English
Wheelchair access:
N/A
Directory of Services – Nov 2013
Gwalia Care & Support
Kerrigan Project
Service:
Commissioned in 2013, the Kerrigan project provides 6 units of high quality temporary
accommodation and one emergency bed which provide high level support with shared
facilities, such as communal lounge and kitchens, for people experiencing homeless
and with very complex support needs, including mental health, offending behaviour
and substance misuse issues.
Support is available on a 24 hour basis. As part of the support service, up to 12 low to
medium level units of floating support are available to service users who move on from
the project into the community to promote the maintenance of their tenancies and
assist with social integration and development of dependant living skills.
Referrals are via Bridgend CBC Housing Solutions Team.
Hafan Cymru
Address: Head Office, Stephen’s Way, Pensarn, Carmarthen. SA31 2BG
Tel No:
01267 225555
Fax
01267 221592
Email:
enquiries@hafancymru.co.uk
Web Site
www.hafancymru.co.uk
Service:
Hafan Cymru is a registered charity that provides quality support and housing
services for Women and Children in Wales.
In Bridgend, Hafan Cymru owns and manages 5 houses for women and their
dependents who are victims of domestic abuse.
How to get in touch:
Telephone, call in, email
Languages spoken:
Welsh and English
Wheelchair access:
Yes ground floor
Hafod Care
Address: St Hilary Court, Copthorne Way, Culver House Cross, Cardiff. CF5 6ES
Services:
Directory of Services – Nov 2013
Supported housing, for people with mental health problems, community support for
people with mental health problems who are living independently. Floating Support for
young Single Vulnerable people.
In Bridgend, Supporting People funds the following projects:
Arosfa, Bridgend.
A housing and support scheme for older people (10 units). Two cooked meals are
provided daily by catering staff and residents are charged directly for this service.
Bridgend Group Homes
Shared temporary supported accommodation for 9 people with mental health issues in
4 shared houses.
Appleby/Suffolk
Provides 6 units of temporary supported housing for people with mental health issues;
the accommodation comprises one bedroom self-contained flats divided between two
properties.
Ogwr Floating Support
Provides 10 units of peripatetic floating support to people with mental health issues.
Bridgend Young Persons Scheme
Provides 20 units of peripatetic floating support to young people
Languages spoken:
English and Welsh
Wheelchair access:
Yes
How to get in touch:
Write or telephone 02920 675844
Hafod Housing Association
Address: First Floor, St Hilary Court, Copthorne Way, Culverhouse Cross, Cardiff.
CF5 6ES
Tel:
(029) 20 675800.
Email: enquiries@hafod.org.uk
Service:
Provides general needs and specialist rented housing, low-cost home ownership.
Supporting People funds 32 units of long-term sheltered accommodation for people
55+ at one scheme located in Bridgend.
Languages spoken:
English and Welsh
Wheelchair access:
Yes
Directory of Services – Nov 2013
Linc Cymru
Address: 387 Newport Road, Cardiff. CF24 1GG
Tel No:
02920 473767
Email:
Contact.centre@linccymru.co.uk
Service:
Linc Cymru Housing Association is a registered social landlord, with over 3,000 homes
in management throughout South Wales.
In Bridgend County Borough, Supporting People funds 36 units of sheltered housing
for people 55+ at its scheme in Ogmore Vale.
How to get in touch:
Telephone/Post
Choice of female/male worker: Yes
Languages spoken:
English, Welsh and direct access to
simultaneous translation services
Wheelchair access:
Yes
Llamau Ltd
Head Office: 23 Cathedral Road, Cardiff. CF11 9HA
Tel: 029 2023 9585
Fax: 029 2038 8740
An established charity with its head office in Cardiff but delivers projects across
Wales, Llamau has been working for over 26 years to offer support, help,
accommodation and housing advice to homeless and vulnerable young people and
women in Wales.
Bridgend Projects:
Hartshorn House, Neath Road, Maesteg. CF34 9EEL
Located in Maesteg town centre, Hartshorn House contains 8 self-contained flats
owned by Hafod Housing Association, located on the second floor, not suitable for
wheelchair access. The project supports homeless young persons (16-25), encouraging
training, education and work experience opportunities.
Ty Cornel, 85 New Road, Porthcawl. CF36 5DH
Tel:
01656 785527
Fax:
01656 788913
Directory of Services – Nov 2013
Service:
Supported accommodation for 16 and 17 year olds, including family mediation services
in house. Staff presence 24/7.
Llamau Ltd (cont)
Morfa Street, Bridgend. CF31 1HD
Tel:
01656 767111
Fax:
01656 767200
Service:
4 units of temporary supported accommodation for 16 - 17 year olds in a shared
house, staffed 24/7. Offers advice on housing issues and mediation.
Park Street, Bridgend. CF31 4AZ
2 units of temporary supported accommodation for 16 - 17 year olds in a shared
house, staffed 24/7.
Ewenny Road, Bridgend. CF31 3HL
Provides 5 units of temporary supported housing in a shared house for young people
(16-25) with staff on site 24/7.
The Bridgend Resettlement Across Tenures Scheme (BRATs)
Targets support to young people up to the age of 25 who are at risk of tenancy
failure. The scheme provides peripatetic floating support across the County Borough
to 10 young people at any one time.
Dispersed Project
Provides 6 self-contained units in the community on a floating support basis for young
people who require a high level of support but not in a 24 hour staffed project.
Maplelane Trust
Address: 6 Edward Street, Bridgend. CF31 3AB
and
Bridgend Road, Aberkenfig. CF32 9BG
Service:
Maplelane Trust provides 6 units of supported accommodation in 3 shared houses and
2 units of floating support for service users with mental health problems.
Accommodation is provided in three terraced properties, each of which
Directory of Services – Nov 2013
accommodates two service users. The Trust also provides two units of peripatetic
floating support.
Service users have tenancy agreements and are supported by a full-time support
worker. During the absence of the support worker, the care manager provides cover,
which includes out-of-hours cover.
Referrals are made via the Housing Solutions service.
How to get in touch: Referral through Housing Solutions service
Choice of Female/male worker
Yes
Languages Spoken
English
Wheelchair access
No
Mental Health Matters, (Bridgend County Borough)
Tenancy Support Service
Address: 63 Nolton Street, Bridgend. CF31 3AE
Tel No:
01656 767045
Fax No:
01656 663397
Email
admin@mhmwales.org
Service:
Provides peripatetic floating support to 9 families at any one time who have had a
history of mental health related problems.
The service aims to provide support to families who are suffering from the effects
of mental or emotional distress, signpost people to other services within the borough
and provide support to enable families to maintain their tenancy or to access
appropriate housing for their needs.
The service is responsive to the needs and wants of the individuals and their families.
Issues may include: accessing benefits, budgeting, accessing appropriate services
from other organisations, accessing opportunities for work, training, social and leisure
interests, support around housing and tenancy matters.
Assessing the Service
The service is available in the main, but not exclusively, to existing or prospective
tenants of:
Linc Cymru and Wales and West Housing Association, Hafod Housing Association and
Valleys to Coast Housing.
Referrals can be made by any agency or individual.
Directory of Services – Nov 2013
Mirus (Formerly Opportunity Housing Trust)
Address: Head Office, Cleeve House, Lambourne Crescent, Llanishen, Cardiff.
CF14 5GP
Service:
Mirus empowers people with learning disabilities to lead valued lives as participating
members of their local community. Mirus is a non-profit making organisation,
providing 33 units of support at its supported living schemes in Bridgend.
How to get in touch:
Telephone
02920 751122
Choice of female/male worker: Yes
Languages spoken:
English
Wheelchair access:
Yes
Salvation Army
Ty Ogwr
Address:
63 Coity Road, Bridgend. CF31 1LT
Ty Ogwr comprises 16 bespoke flats providing temporary accommodation for single,
local homeless people. The project opened in September 2013 in a partnership
between the Council and Hafod Care who own and manage the accommodation with
support delivered by the Salvation Army.
Referral and assessment is via the Council’s Housing Solutions service
How to get in touch:
Telephone: 09.00 am - 5.00 pm
(Monday to Friday)
Choice of female/male worker: Yes
Languages spoken:
English
Wheelchair access:
Yes
The Wallich
Address: 10 Park Street, Bridgend. CF31 1AX
Tel 01656 674184
Fax 01656 665496
Email: bridgend@thewallich.net
Directory of Services – Nov 2013
Tenancy Support Service
Provides a floating support service to help people who have their own accommodation
but, for whatever reason, are having difficulty in maintaining their tenancy. The
service plays an important part in the prevention of homelessness in Bridgend.
The service:
• is available to anyone over the age of 16 (including families)
• works with people to find long-term solutions to their problems
• helps address rent arrears, threat of eviction, family disputes and landlord
disagreements
• helps people living in temporary accommodation to access long-term solutions
• provides crisis intervention to anyone at immediate risk of becoming homeless for
any reason
Vesta Project
Address: 1-6 Vesta Court, Old Toll Gate, Coity Road, Bridgend. CF31 1LF
Phone: 01656 663 927
Fax: 01656 663 927
Email: mail@thewallich.net
The Vesta Project is a purpose built project owned by United Welsh Housing
Association and managed by The Wallich. It consists of five fully furnished selfcontained flats with communal laundry facilities and a communal living area. This
allows for residents to have the opportunity to gain their independence without the
risk of becoming isolated. The project aims to provide secure, supported
accommodation to individuals who have a history of illicit drug or alcohol misuse and
whom have accessed support agencies to address their issues and wish to remain
substance free.
Cornerstone House
Address: Coity Road, Bridgend. CF31 1LR
Phone: 01656 659082
Email: cornerstone@thewallich.net
Service:
Cornerstone House is a residential service offering temporary accommodation in the
form of six self-contained flats for single homeless people who are owed a duty from
the local authority under the homelessness act.
Directory of Services – Nov 2013
Cross Border Women’s Project
Email: mail@thewallich.net
The Cross Border Women’s Project is a scheme developed by three local authorities,
namely Swansea, Neath Port Talbot and Bridgend. It provides residential support for
women who have experienced domestic abuse and have complex needs such as
substance misuse issues.
Valleys to Coast (V2C)
Address: Customer Service Centre, Nolton Court, Bridgend. CF31 1BX
Head Office: Tremains Business Park, Tremains Road, Bridgend. CF31 1TZ
Tel No
0300 123 2100
Service
Provides general needs and sheltered housing
Supporting People services are provided through its 7 sheltered housing schemes for
older people, which are located within the County Borough, and one extra care housing
scheme.
Wales & West Housing
Head Office: 3 Alexandra Gate, Ffordd Pengam, Tremorfa, Cardiff. CF24 2UD
Tel: 0800 052 2526
Fax: 02920 415380
E-mail: info@wwha.co.uk
Mon – Fri 8.30am – 5.00pm
Wales & West Housing Association provides homes and services to more than 25,000
people in 16 local authorities and manages over 9,000 properties, 1,200 of which are
in Bridgend.
It provides general needs, specialist and sheltered housing to people throughout
Wales. In Bridgend, the Association provides Supporting People services through its
12 sheltered housing schemes which are located throughout the County Borough.
How to get in touch:
At the above address, by phone or email.
Choice of female/male worker: Yes
Languages spoken:
English, Welsh, Others on demand
Wheelchair access:
Yes
Directory of Services – Nov 2013