A systematic approach to hip fracture care and prevention A toolkit for securing resources 1. Hip fracture care National Hip Fracture Database participation by fracture units This document aims to provide lead clinicians in fracture units with the necessary materials to efficiently assemble a business case to support the employment of personnel who can enter data on the unit’s hip fracture patients into the National Hip Fracture Database. It is distributed electronically so that the various modules can be modified to fit the local situation. The sequence of argument suggested is the following: • Hip fracture presents a massive burden of cost both to the patient and the NHS. The incidence is rising rapidly • Good practice can both improve quality and reduce costs • Participation in the NHFD is an effective mechanism for establishing best practice, will improve quality and will be at least self-funding because of: - • Reduced length of stay More accurate coding Reduced impact of hip fractures on elective work and achievement of 18 week targets In (add in your Trust’s) fracture unit, the best model for NHFD data collection is to make it one of the duties of a (add role) 2. Hip fracture prevention Fracture Liaison Services to deliver secondary fracture prevention Half of hip fracture patients have suffered a prior fragility fracture that could and should have served as a trigger for secondary fracture prevention. Fracture Liaison Services provide a proven mechanism to ensure that patients presenting with fragility fractures receive secondary preventative care to reduce their risk of subsequent hip fracture. FLS have been implemented within 30% of NHS Trusts across the UK to deliver NICE TA87 and SIGN71. FLS has been endorsed by the Department of Health and the Royal College of Physicians as an example of best practice to deliver secondary fracture prevention. The rationale to inform a business case is provided for NHS Trusts that are yet to implement an FLS. 1 The following documents are in word format to allow you to insert identifiers and figures relevant to your own organisation. 2 1. Hip fracture care The National Hip Fracture Database: Rationale for (add in your Trust) participation The burden of hip fracture on patients and (your Trust) Hip fracture is the most common cause of acute orthopaedic admission for older people. During 2006/7, in excess of 70,000 hip fractures occurred in the UK which translates to 300-400 presentations per year to an acute hospital serving a population of 300,000. Hip fracture incidence has been projected to increase by 50% by 2020 because of the ageing population. (1) Hip fracture is associated with substantial morbidity and mortality. Up to 20% of patients admitted from home will be moved into residential or nursing care homes as a result of the hip fracture. (2) Elderly patients are profoundly fearful of suffering a hip fracture; a published survey of elderly women found that 80% would prefer to die rather than move into a nursing home as a result of suffering a “bad hip fracture”. (3) Mortality is 5-10% after one month and about 30% after one year. (4) Hip fracture exerts an enormous burden upon NHS budgets. The current hospital costs of treating hip fractures have been estimated at £12,000 per case (5); three-quarters of this expenditure is attributable to the acute stay. Accordingly, the average District General Hospital spends £3.6 - £4.8 million per year on the acute management of hip fractures. Hip fracture care represents one of the more expensive tariffs for acute care at a median cost of £5,523 (HRG version 3.5, H82 to H99) in comparison to the average hospital tariff of around £1,250. (6) However, clearly a major disparity exists between the standard costs incurred by hospitals caring for hip fracture patients relative to the reimbursement received from Primary Care Trusts through the Payment by Results system. For a large English trauma unit that serves a population of 685,000, admission of 750 patients with hip fractures annually has been estimated to result in an annual PbR deficit of £3 million per year for the NHS Trust. (7) Burden of hip fracture on (your Trust) The burden placed upon orthopaedic and geriatric service provision by (your Trust) can be put into context by collation of the following data: - Annual number of patients admitted with hip fracture - Length of Stay (average, range and total number of bed days for hip fracture patients) - Acute care costs (average, range and total incurred by [your Trust] for 2006/7) - Total PbR reimbursement from local Primary Care Trusts for acute hip fracture care The National Hip Fracture Database: Reducing costs through improving quality Hip fracture has a substantial impact on elderly patients’ quality of life and local NHS budgets. Accordingly, all NHS Trusts that provide services for patients with hip fracture should consider participation in NHFD. The aim of NHFD participation is to improve the quality of hip fracture care, and at the same time improve its efficiency. The NHFD has been modelled upon the highly successful MINAP database (Myocardial Infarction National Audit Project) which has contributed to significant improvements nationally in the management of patients with acute coronary syndromes. (8) Participation in NHFD, including advice and data analyses, is free; but data collection is a local responsibility. Arrangements for data collection will depend on case volume and local service 3 structures; and effective participation will depend heavily on the degree of commitment and support offered by key stakeholders. The National Hip Fracture Database: Underpinning effective ortho-geriatric care The multi-factorial nature of the problems facing hip fracture patients, and the healthcare professionals responsible for their care, necessitates a multi-disciplinary approach. Most UK hospitals have implemented one of a range of systems to ensure geriatrician involvement in the medical management of hip fracture patients. Indeed, the National Service Framework for Older People advocates that “at least one general ward in an acute hospital should be developed as a centre of excellence for ortho-geriatric practice.” The NHFD provides hospitals with a mechanism to underpin a cycle of continuous audit and quality improvement of hip fracture care and as such provides a central component of good ortho-geriatric service provision aligned with national policy. To ensure that all stakeholders in the locality are fully engaged in the process of NHFD participation at (your Trust); a multi-disciplinary stakeholder group should be established from the outset. This group will likely include: - NHFD Lead Clinician (most likely to be an Orthopaedic Surgeon or Ortho-geriatrician) - Consultant Orthopaedic Surgeon - Consultant Geriatrician or Ortho-geriatrician - Consultant Anaesthetist - Lead Clinician in Osteoporosis for (your Trust) - Relevant specialist nurses, physiotherapists and other AHPs - Personnel responsible for NHFD data entry (when identified/appointed) - Representative from hospital IT Department - Representative from hospital Finance or Coding Department re: PbR coding issues - Representative from local Primary Care Trusts The National Hip Fracture Database: Spend to save Participation in the National Hip Fracture Database will be self-funding and is likely to result in a significant reduction in the cost of hip fracture care to (your Trust). Hospital stay accounts for 80% of the current £12,000 average cost incurred by NHS hospitals for each hip fracture admission. (5) Long-term hip fracture audit in Nottingham has demonstrated that a 1 day pre-operative delay leads to a 2.5 day increased length of stay post-op. The Scottish Hip Fracture Audit has been associated with reductions in length of stay. NHFD participation will provide (your Trust) with a new capability to: 1. Scrutinise length of stay: NHFD participation enables NHS Trusts to focus on the process of care for hip fracture patients and so identify which steps in the pathway could be improved and lead to consequent reductions in acute care costs. For example, in an average District General Hospital (300 hip fracture patients per year treated): - An early result of effective NHFD participation - quantifying, addressing, and reducing preoperative delay - might shorten acute LoS by 1 day, and total LoS by more - Assuming an acute orthopaedic bed costs £200 per day and data collection £70 per patient the efficiency gain over a year could amount to around £40,000 for the orthopaedic unit alone 4 2. Focus on accurate PbR coding: The 2007/8 tariff for fractured neck of femur is in the range £4,518 to £7,936. The importance of accurate coding practice has been highlighted by a recent audit of a UK hospital suggesting that a £318,300 - £424,400 annual loss of income could be directly attributed to inaccurate PbR coding for hip fracture for an average DGH. (6) 3. Deliver the 18 week patient pathway: An October 2007 publication from the 18 weeks Orthopaedic Co-ordinating Group has highlighted the potential for service transformation of hip fracture care to support local delivery of the 18 week target for elective work. (9) Models for National Hip Fracture Database data collection The optimal model for participation in NHFD by (your Trust) will be determined by local case volume and service structures. As an illustration of how colleagues throughout the NHS have addressed the issue of local data collection, examples of how NHFD data collection has been incorporated into a range of NHS job descriptions are included as Appendices. These appendices are provided to the (your Trust) stakeholder group to illustrate potential local solutions: - Appendix 1: Elderly Trauma Nurse Co-ordinator - example Job Description - Appendix 2: Trauma Audit Coordinator - example Job Description - Appendix 3: Trauma Co-ordinator - example Job Description Regarding post 1 and 3 above - if an organisation is considering one of these posts, an amalgamation of the job descriptions may best suit the service and that this would be appropriate. A trauma co-ordinator’s role is a good management strategy for total patient care in all trauma; but there should be an emphasis on providing excellent hip fracture (and trauma) care to older people. . The business plan for NHFD participation by (your Trust) will likely consider the following: - Aims and objectives of NHFD participation - Burden of hip fracture care on Anywhere NHS Trust • Annual number of patients admitted with hip fracture • Length of Stay (average, range and total number of bed days) • Acute care costs (average, range and total incurred in 2006/7) • Total PbR reimbursement from local PCTs for acute hip fracture care - Critical appraisal of actual/perceived strengths/weaknesses of current care - Review of performance indicators versus national averages e.g. 30 day mortality - Identification of opportunities for audit-based clinical/service change - Start-up costs for establishing NHFD data collection at (your Trust) - Plan for using NHFD outputs to benchmark and improve care • Stakeholder group constitution, remit and membership • Proposed reporting arrangements - Accountability and clinical governance issues - Draft job description of individual responsible for NHFD data entry How to register with NHFD The lead clinician sends an email to their Project Manager/Coordinator at Maggie@nhfd.co.uk (London) fay@nhfd.co.uk Midlands and The North or Andy@nhfd.co.uk The South, Northern Ireland and Wales (from an NHS email address) to request access to the database. The minimum information required to register each person must include the following: - Name and job title 5 - Full address of hospital(s) - Email address - Contact telephone number After registration, a username will be emailed directly to the lead clinician with a request to contact the NCASP helpdesk for issue of a personal password. Then, go to www.nhfd.co.uk, click on the NHFD ‘Log In’ where you will be asked to enter your username and password. NHFD Facilities audit This allows the NHFD to understand your hospital's facilities. This needs to be completed at time of registration and annually. The components of the facilities audit are provided in Appendix 6. The data needs to be completed 'on-line’ by entering website > Database Records > Records [on left of page] > Facilities Audit > save as ‘complete’. This will enable the data analysts to gain a clear picture of the nature of your unit and see how differences in structure are related to differences in function, so please be as accurate as possible. The NHFD audit tool is provided in Appendix 7. A generic version of a patient information leaflet describing NHFD is provided in Appendix 8. 6 2. Hip fracture prevention Fracture Liaison Services: Rationale for implementation at (add in your Trust) The case for secondary fracture prevention Osteoporosis is the most common bone disease in humans affecting both women and men (10); the clinical manifestation of this disease is fragility fracture. An illustration of the consequences of unchecked osteoporosis amongst elderly patients is provided in figure 1. As with other chronic diseases such as hypertension or hyperlipidaemia, osteoporosis sufferers experience an asymptomatic disease phase prior to the occurrence of end-organ damage. Fragility fractures usually result from a fall in older patients that have compromised bone strength. Hip fracture is all too often the final destination of a thirty year journey fuelled by decreasing bone strength and increasing falls risk. Figure 1. Fracture and quality of life over the life span Morbidity Hip fracture Vertebral fracture Colles' fracture Morbidity attributable to ageing alone 50 60 70 80 90 Age Adapted from J Endo Investigation 1999 Kanis JA & Johnell O Half of hip fracture patients have suffered a prior fragility fracture that could and should have served as a trigger for secondary fracture prevention. (11-14) In January 2005, NICE published Technology Appraisal 87 (15) which mandated osteoporosis assessment for all post-menopausal female fragility fracture patients. Targeting all older patients who present with fragility fractures at any skeletal site for anti-fracture therapy provides a means to intervene in up to a half of all future hip fracture cases. A comprehensive meta-analysis of the principle agents licensed for the treatment of osteoporosis suggests that a 50% reduction in fracture incidence can be achieved during three years of pharmacotherapy. (16) The current management gap in the UK Many UK studies have established that routine provision of secondary fracture prevention is occurring for a maximum of 30% of fragility fracture patients in the absence of a systematic approach to healthcare delivery. (17-27) In August 2007, the first UK national evaluation of standards of care for osteoporosis and falls in primary care was commissioned. (28) This study established that NICE TA87 was not implemented for the majority of fragility fracture patients. A subsequent national audit commissioned by the Healthcare Commission into standards of care for patients presenting to hospital with a new fragility fracture found similar shortcomings. (29) Given that 50% of all future hip fracture patients are likely to have suffered a prior fragility fracture, a lack of implementation of NICE 7 secondary prevention guidance will result in a continued escalation of the burden of hip fracture on patients, orthopaedic trauma units and NHS budgets. 8 Fracture Liaison Services A systematic approach to secondary fracture prevention Osteoporosis care of the fragility fracture patient has been characterised as a Bermuda Triangle comprised of osteoporosis experts, orthopaedic surgeons and primary care physicians into which the fracture patient disappears. (30) Sub-optimal care has been attributed in part to a lack of clarity regarding which speciality should take responsibility for the medical management of patients with fragility fractures. (31) Fracture Liaison Services (FLS) have been demonstrated within the UK NHS and healthcare systems in other countries to provide a reliable mechanism to close this ubiquitous management gap. The FLS model was originally developed within the Glasgow University Teaching Hospitals and has been described in detail in 2 peer-reviewed publications. (32, 33) In summary, the FLS relies upon a dedicated nurse specialist working within the orthopaedic environment under the guidance of an expert in metabolic bone disease. Usually the “Lead Clinician in Osteoporosis” will be a geriatrician, orthopaedic surgeon, rheumatologist or endocrinologist. The specialist nurse is responsible for establishing systems of care in the particular hospital to ensure that every fracture patient over 50 years (excluding high trauma and road traffic accidents) receives a “one-stop-shop” osteoporosis assessment, with DEXA where appropriate, by the nurse working to protocols devised by clinicians. The FLS will integrate with local falls services and other agencies as described in the 2007 edition of the BOA-BGS Blue Book on the care of patients with fragility fracture. (1) The Fracture Liaison Service model has been recognised by the Department of Health (34) and the BOA-BGS (1) as an example of best practice to implement NICE TA87. The 2006 National audit of the organisation of services for falls and bone health for older people found that only 27% of hospitals in England had established an FLS. Establishing a Fracture Liaison Service in (add in your Trust) Establishing a Fracture Liaison Service at (your Trust) will implement a systematic approach to secondary fracture prevention with potential to intervene in half of all future hip fracture cases The 2007 BOA-BGS Blue Book on care of patients with fragility fracture (1) states “…the most practical option available to the NHS to attenuate the rising incidence of hip fractures is to ensure that every patient presenting today with any fragility fracture receives effective secondary preventative care”. The Blue Book advocates establishment of an FLS in every UK hospital as the means to achieve this objective. In the event that your hospital is yet to establish a Fracture Liaison Service resources follow to support you and your colleagues to construct an FLS business case. For hospitals in England, financial support for the FLS is likely to come from a commissioning arrangement with local PCTs. To ensure that all stakeholders in the locality are fully engaged in the establishment of FLS participation at (your Trust), a multi-disciplinary stakeholder group should be established from the outset. This group will likely include: - Osteoporosis Lead Clinician (geriatrician, orthopaedist, rheumatologist or endocrinologist) - Consultant Orthopaedic Surgeon - Consultant Geriatrician or Ortho-geriatrician - NHFD Lead Clinician for (your Trust) - Relevant specialist nurses, physiotherapists and other AHPs - Personnel responsible for development/installation of FLS database - Representatives from hospital and primary care medicines management - Representative from local PCT and/or PBC groups 9 - Representative from local general practice - Representative from local Public Health Service design for FLS in (your Trust) The optimal model for establishing an FLS in (your Trust) will be determined by local case volume and service structures. Illustrations of how colleagues have staffed their services are provided as appendices to the stakeholder group at (your Trust) to illustrate potential local solutions: - Appendix 4: Fracture Liaison Specialist Nurse – example Job Description - Appendix 5: A&E Falls and Comprehensive Geriatric Assessment Practitioner - JD Consideration of a published cost-effectiveness analysis of an FLS established overseas (35) may be useful to Lead-Clinicians at project out-set. The business plan will probably consider the following: - Aims and objectives of the Fracture Liaison Service - Burden of fragility fracture care on Anywhere NHS Trust • Annual number of patients admitted with hip fracture and other fragility fractures • Length of Stay (average, range and total number of bed days) • Acute care costs (average, range and total incurred in 2006/7) • Total PbR reimbursement from local PCTs for acute fracture care - Critical appraisal of actual/perceived strengths/weaknesses of current care - Plan for communication between secondary and primary care - Plan for set-up of an FLS database to enable reporting to GPs and audit - Identification of opportunities for audit-based clinical/service change - Start-up costs for establishing the Fracture Liaison Service - Accountability and clinical governance issues - Draft job description of clinicians and allied healthcare professionals involved in FLS Several UK-based Fracture Liaison Service teams have published work on the set-up, audit and outcomes of their services: - Glasgow (32, 33, 36, 37) - Ipswich (38) - Peterborough (39) - Belfast (40) 10 References 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. British Orthopaedic Association. Care of the fragility fracture patient. 2007. Johansen A et al. Hip Fracture and Orthogeriatrics. Principles and Practice of Geriatric Medicine. 2006;4th Edition:1329-1345. Salkeld G et al. Quality of life related to fear of falling and hip fracture in older women: a time trade off study • Commentary: Older people's perspectives on life after hip fractures. BMJ. 2000;320(7231):341-346. Parker M et al. Hip fracture. BMJ. 2006;333(7557):27-30. Lawrence TM et al. The current hospital costs of treating hip fractures. Injury. 2005;36(1):88-91. Jameson S et al. Payment by results and coding practice in the National Health Service THE IMPORTANCE FOR ORTHOPAEDIC SURGEONS. J Bone Joint Surg Br. 2007;89(11):1427-1430. Sahota O et al. Payment by Results & Acute Hip Fracture Care - Financial Suicide. British Medical Journal. 2008;335. Birkhead JS et al. Improving care for patients with acute coronary syndromes: initial results from the National Audit of Myocardial Infarction Project (MINAP). Heart. 2004;90(9):10041009. 18 weeks Intensive Support Team. Orthopaedics: A practical guide to support delivery and transformation. 2007. Mauck KF. Diagnosis, Screening, Prevention and Treatment of Osteoporosis. Mayo Clin Proc. 2006;81(5):662-672. Gallagher J et al Epidemiology of fractures of the proximal femur in Rochester, Minnesota. Clin Orthop Rel Res. 1980;150(Jul-Aug):163-171. Port L et al Osteoporotic fracture: missed opportunity for intervention. Osteoporosis Int. 2003;14(9):780-784. McLellan AR et al. (NHS Quality Improvement Scotland). Effectiveness of Strategies for the Secondary Prevention of Osteoporotic Fractures in Scotland (CEPS 99/03). 2004. Edwards BJ et al Prior fractures are common in patients with subsequent hip fractures. Clin Orthop Rel Res. 2007;March 29 e-pub. National Institute for Health and Clinical Excellence. Bisphosphonates (alendronate, etidronate, risedronate), selective oestrogen receptor modulators (raloxifene) and parathyroid hormone (teriparatide) for the secondary prevention of osteoporotic fragility fractures in postmenopausal women. Technology appraisal guidance 87. 2005. Cranney A et al. Summary of Meta-Analyses of Therapies for Postmenopausal Osteoporosis. Endocr Rev. 2002;23(4):570-578. Pal B. Questionnaire survey of advice given to patients with ractures. BMJ. 1999;318:500501. Masud T et al. Distal forearm fracture history in an older community-dwelling population: the Nottingham Community Osteoporosis (NOCOS) study. Age Ageing. 2001;30(3):255-258. Charalambous CP et al. Management of osteoporosis in an orthopaedic department: Audit improves practice. International Journal of Clinical Practice. 2002;56:620-621. Content G et al. Osteoporosis screening and education following distal radial fracture: An expanding role for fracture clinic nurses. J Ortho Nursing. 2003;7(3):137-140. Seagger R et al. Prevention of secondary osteoporotic fractures-why are we ignoring the evidence? Injury. 2004;35(10):986-988. Patel S et al. Does giving osteoporosis patient information to women who have had a fracture improve access to health care? Rheumatology. 2004;43(3):387-a-389. 11 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. Brankin E et al. What is the Prevalence of Post-menopausal Fragility Fracture (Part 2)? American Society for Bone and Mineral Research Annual Meeting 2006. Abstract SU265. 2006. Murray AW et al. Osteoporosis risk assessment and treatment intervention after hip or shoulder fracture: A comparison of two centres in the United Kingdom. Injury. 2005;36(9):1080-1084. Lowdon D et al. Osteoporosis Assessment and Treatment in Older Patients who Have Sustained a Hip Fracture. Scott Med J. 2006;51(2):32-35. Prasad N et al. Secondary prevention of fragility fractures: are we following the guidelines? Closing the audit loop. Ann R Coll Surg Engl. 2006;88:470-474. Nixon MF et al. Managing osteoporosis in patients with fragility fractures: did the British Orthopaedic Association guidelines have any impact? Ann R Coll Surg Engl. 2007;89:504509. Hippisley-Cox J et al. Evaluation of standards of care for osteoporosis and falls in primary care. 2007. The Clinical Effectiveness and Evaluation Unit RCP London. National Clinical Audit of Falls and Bone Health in Older People. 2007. Harrington JT. Dilemmas in providing osteoporosis care for fragility fracture patients. US Musculoskeletal Review - Touch Briefings. 2006;II:64-65. Elliot-Gibson V et al. Practice patterns in the diagnosis and treatment of osteoporosis after a fragility fracture: a systematic review. Osteoporosis International. 2004;15(10):767-778. McLellan AR et al. The fracture liaison service: success of a program for the evaluation and management of patients with osteoporotic fracture. Osteoporosis International. 2003;14(12):1028-1034. Gallacher SJ. Setting up an osteoporosis fracture liaison service: background and potential outcomes. Best Practice & Research Clinical Rheumatology. 2005;19(6):1081-1094. Department of Health. Musculoskeletal Services framework. Available from http://www.18weeks.nhs.uk/cms/ArticleFiles/gm5hdlexqmhakbqwzzxfb32t19102005124130/ Files/MSF.pdf [Last accessed 2 February 2007]. 2006. Sander B et al. A Coordinator Program in Post-Fracture Osteoporosis Management Improves Outcomes and Saves Costs. J Bone Joint Surg Am. 2008;90:1197-1205. Gallacher SJ et al. The prevalence of vertebral fracture amongst patients presenting with non-vertebral fractures. Osteoporosis International. 2007;V18(2):185-192. Langridge CR et al. Refracture following fracture liaison service assessment illustrates the requirement for integrated falls and fracture services. Calcif Tissue Int. 2007;81(2):85-91. Stephenson S. Developing an orthopaedic elderly care liaison service. Journal of Orthopaedic Nursing. 2003;7(3):150-155. Parker MJ et al. Compliance with a pharmacological secondary fracture prevention policy. Injury. 2006;37:718-720. Wright SA et al. Osteoporosis fracture liaison experience: the Belfast experience. Rheumatol Int. 2005;25:489-490. 12 Appendix 1 Example Job Description: Elderly Trauma Nurse Co-ordinator Post: Location: Reports to: Grade: Elderly Trauma Nurse Co-ordinator Surgical Directorate Managerially: To be completed locally Professionally: To be completed locally Band 7 Job summary 1. To assist in developing a culture that understands and meets the specialist and complex needs of hip fracture patients, whilst ensuring that performance targets such as decreased length of stay are met. 2. Physically assess all hip Fracture patients, ensuring effective patient management plans are created and carried out in a timely manner. 3. To identify and meet the training needs of all staff caring for hip fracture patients. 4. To work as part of the multi-disciplinary team, acting as a liaison between Orthopaedic Consultants and ward staff/A & E/Rehabilitation and Community Staff. 5. To manage own case load. 6. To provide a quality service to patients suffering from hip fracture and ensure all patient’s data are included in the National Hip Fracture Database(NHFD) Core responsibilities 1. To attend daily trauma meetings and trauma ward rounds involving the orthopaedic consultants and team. 2. To monitor and advise in the care of all patients with hip fracture, ensuring appropriate treatment and nursing care is provided from 'decision to admit', by regularly monitoring A & E and identifying hip fracture patients who are not admitted into direct access bed. 3. To ensure that theatre space is used effectively and prevents unnecessary pre-op fasting of patients with fractured neck of femur. 4. Audit the progress of all hip fracture patients and complete NHFD audit tool with attention to detail and accuracy and produce reports as requested and present at Directorate Audit meetings. 5. Ensure effective liaison within the multi-disciplinary team. 6. To request appropriate investigations for all fractured neck of femur patients to ensure patients are in their optimum physical condition prior to theatre. 7. To ensure continuity of care, specialist advice, training and liaison within the clinical area (including Consultants and GP’s), in order to provide a high standard of patient care. 8. To be a contact for discharged hip fracture patients if advice regarding their injury is required. 9. To ensure that all patients and their relatives are fully informed, psychologically prepared for theatre and educated about their injuries, the intended management and discharge plans. 10. To run a nurse-led clinic for fractured neck of femur patients requiring post-op monitoring. 11. Apply current research findings to clinical care and actively disseminate these findings. 12. To regularly provide structured teaching sessions to A & E, ITU and ward staff on the role of the Hip Fracture Nurse Specialist and the needs of hip fracture patients. 13 13. 14. 15. 16. To ensure maximum effectiveness of the service within the resources available. A willingness to undertake research projects with an aim to publish results. To ensure compliance with all Trust policies and those procedures relevant to the area of work. At all times maintain high levels of confidentiality and information security complying with the relevant legislation such as the Data Protection Act and the Computer Misuse Act. 17. Where any processing of information takes place (paper records or electronically) ensure that the data is of good quality, accurate and relevant for purpose. This job description should be regarded only as a guide to the duties required and is not intended to be definitive. Person specification – Elderly Trauma Nurse Co-ordinator Requirements Education and Qualifications Job related Experience Skills / Attributes Personal qualities Essential RGN Level 1- UKCC Registered ENB 998 or City & Guilds 998 or equivalent Health Assessment Skills – level 4, or willingness to work towards At least 2 years at Band 6 At least 2 years experience working within Older person, trauma specialty or A/E areas Ability to manage own workload and prioritise Excellent interpersonal and negotiation skills Communication skills of tact and diplomacy. Ability to communicate with all clinical groups of staff to achieve patient care of a high standard. Presentation skills Proven good line-management skills Adept at working in multi-disciplinary teams Ability to work flexibly Ability to meet the demands/hours. Good team player Enthusiastic and motivated Desirable Evidence of management experience ENB 219/ONC/A&E course Evidence of extended role activity. IV cannulation, ECG trained, ALERT Course. Experience in caring for acutely ill older people. Audit awareness / use of spreadsheets Budgetary awareness Computer literacy Previous project work 14 Appendix 2 Example Job Description: Trauma Audit Co-ordinator Job title: Location: Responsible to: Grade: Trauma Audit Coordinator Surgical Directorate Managerially: To be completed locally Professionally: To be completed locally A & C Grade 5, Hours per week to be specified JOB SUMMARY: To coordinate data collection across the Trust and to facilitate trauma audit as part of the development of high quality clinical practice. To support the development of an initiative which aims to improve the quality of trauma services and the sharing of good practice. CORE RESPONSIBILITIES: Injuries in the Elderly Patient Audit 1. To support and promote trauma audit at the Trust, liaising closely with clinical staff and clinical audit and information staff to ensure that good quality data is available 2. To collect and coordinate accurate, reliable and timely data. To maintain the audit database 3. To liaise with other cooperating centres and research unit staff working with the elderly 4. To organise regular trauma audit reports and events for the Trust and to support educational events 5. To develop effective networks and channels of communication across multi-professional groups to facilitate trauma audit 6. To assist clinicians and hospital staff in the interpretation of information and in identifying areas requiring further audit, change or research 7. To make presentations to educational meetings, seminars and symposia as required 8. To participate in individual performance appraisal arrangements 9. Any other allied duties as requested by the line-manager 10. To cross cover core data collection/identification for the parallel audit in injuries in the Critically Injured Patients during periods of leave This job description should be regarded only as a guide to the duties required and is not intended to be definitive. 15 Person specification - Trauma Audit Co-coordinator Specification Education / Training Occupational Special skills / aptitudes Personal Qualities Circumstances Essential Trained in the use of PCs with Windows operating systems, Word, Excel, email and Access Experience of clinical terminology in trauma care Experience of SPSS or other statistical application Retrieval and refiling training for ORH notes Extraction of data from hospital notes Ability to interact with clinical staff to clarify data Ability to manipulate databases to produce summary statistics Ability to statistically analyse data Knowledge of data protection and security Presentation skills Ability to work with multidisciplinary teams to effect practice change based on audit Contribution to the development of improved methods for data collection and handling in Critical Care Great attention to detail and thoroughness in data retrieval and entry. Ability to work in partnership with other data team members and their audits Willingness to attend specific audit training courses/sessions at other hospitals e.g. initially and for regular updates Working collaboratively with partner Critical Care Audit staff to maintain core data collection for all audit projects during periods of leave. Flexibility in working hours to ensure live data capture in this emergency field, over either 4 or 5 days per week Desirable Research qualification or experience Ability to create and enhance databases 16 Appendix 3 Example Job Description – Trauma Co-ordinator Job title: Trauma Co-ordinator Location: Surgical Directorate Responsible to: Managerially: To be completed locally Professionally: To be completed locally Grade: Band 7 Job Summary 1. To comprehensively assess trauma patients, assist and co-ordinate trauma activity with the Directorate, liaising with various healthcare professionals to ensure that each patient’s hospital episode is managed in the most effective and efficient way, in line with the Trust strategies on nursing, midwifery and patient centred care. 2. To improve the scheduling of surgery for trauma patients, reduce cancelled operations and reduce pre-operative starvation. To assist in the data collection pertaining to these issues by means of quantative/qualitative audit, on-going monitoring and general feedback. 3. Maintaining close liaison with patients, relatives/carers, medical teams ward nursing teams, anaesthetic and operating department staff. CORE RESPONSIBILITES 1. Patient management Physically assess all trauma patients, ensuring effective patient management plans are created and carried out in a timely manner. Undertake autonomous lead role in the appropriate prioritisation of the trauma list, taking into account the clinical needs of the patients. Participation in the consultant led trauma ward round and lead a cohesive and streamline service formulating a specific management plan for each trauma patient. Assessing the patient and liaison with any necessary parties to facilitate operative management, including physical examinations, history taking and documentation as necessary. To ensure that patients admitted onto the Trauma Unit/Wards are appropriately assessed and to ensure that all pertinent tests, specialist investigations and clerking are completed and available. Liaising and ensure these have been undertaken buy all disciplines involved in patient care. To discuss individual patients with appropriate consultants and/or their medical team to ensure that theatre lists reflect patients’ priorities, matching complexity of the patient’s surgery against the availability of surgeons and anaesthetists. Communication and documentation with patients, surgeons, anaesthetists, ward nursing teams, operating department teams, junior medical staff and all professionals allied to medicine. To ensure that all procedures within the unit are carried out according to established standards within the Trust. Liaising with relevant disciplines to ensure a holistic approach to patient care. 2. Communication 17 To report the unit’s activity to the medical teams to enable the co-ordination of junior doctors input for trauma management. To develop collaborative partnerships and effective working relationships with clinical staff and in particular Clinical Area Leads both within the Division and the Trust to influence the management, planning and development of the service. To liaise with theatre staff to ensure that theatre availability and equipment meets the demands of patients requiring trauma surgery and that all orthopaedic operating sessions are fully utilised. To communicate with the Nurse Manager for Orthopaedics, the Bed Management team, A & E staff and the Orthopaedic Outpatients to ensure that optimum bed usage is provided at all times. To participate in clinical audit (including the National Hip fracture Database- NHFD) and research. Ensure that there is a local strategy is in place to support collection of NHFD data and web input on ALL hip fracture patients. To collect agreed data on trauma activity to enable theatre utilisation remains effective and efficient. After the consultant led trauma round, close liaison must then take place with the Operating Department, giving them as much information about their patients and their surgical management to facilitate the smooth running of the day’s list. Re-planning and trouble shooting throughout the day. To monitor activity within the unit and identify and minimise potential problems through pro-active working practices. To facilitate cross Divisional communication networks and develop strategies to ensure that each patient’s hospital episode is managed individually and in the most effective and efficient way. Complete a formal handover taking place at the end of the day with the Consultant on call and other disciplines. This meeting informs and updates the Consultant on call team and prioritise the workload for the following day. This job description should be regarded only as a guide to the duties required and is not intended to be definitive. Person specification – Trauma Co-ordinator Requirements Essential Education and Qualifications RGN Level 1- UKCC Registered ENB 998 or City & Guilds 998 or equivalent ENB 219/ONC/A&E course preferred Health Assessment Skills – level 4, or willingness to work towards At least 2 years at Band 6 At least 2 years experience working within Trauma or A/E areas Job related Experience Skills / Attributes Personal qualities Ability to manage own workload and prioritise Excellent interpersonal and negotiation skills Communication skills of tact and diplomacy. Ability to communicate with all clinical groups of staff to achieve patient care of a high standard. Presentation skills Proven good line-management skills Adept at working in multi-disciplinary teams Ability to work flexibly Ability to meet the demands/hours. Good team player Enthusiastic and motivated Desirable Evidence of management experience Evidence of extended role activity. IV cannulation, ECG trained, ALERT Course. Audit awareness / use of spreadsheets Budgetary awareness Computer literacy Previous project work 18 Appendix 4: Example Job Description: Fracture Liaison Specialist Nurse Job title: Fracture Liaison Specialist Nurse Location: Surgical Directorate Responsible to: Managerially: To be completed locally Professionally: To be completed locally Grade: Dependant on specifics of post JOB SUMMARY 1. To co-ordinate and be responsible for the development of the Fracture Liaison Service for location. 2. To be aware of the Osteoporosis Guidelines for location involved in the Osteoporosis initiative. 3. To develop links and communication between the orthopaedic services and metabolic bone unit. 4. To develop appropriate referrals and pathways of care for patients admitted with fragility fractures that may have osteoporosis. 5. To be autonomous and be prepared to make decisions where appropriate, manage own time and workload and work individually as well as contributing to the team when necessary. 6. To assist in the establishment of a multidisciplinary unit for the diagnosis and management of bone disorders principally osteoporosis. 7. To act as a link person enhancing co-ordination and communication between the various members of the orthopaedic and medical teams, to the metabolic bone team as well as other areas that refer patients to the unit. 8. To help establish educational and health promotion programs for patients attending the unit and those seen at other sites. 9. To perform audit of the unit the developing service and associated bone densitometry screening programs. 10. To be aware of time constraints and financial implications of developing the service projects. 11. To be responsible for accurate data entry and of data associated with research and be proficient in appropriate computer packages. 12. To identify any areas of opportunity within the unit for development of research, and assist in their evolution. To be involved in the submission of ethics proposals, grant applications and the setting up of research and audit. CORE RESPONSIBILITIES 1. To ensure an efficient and effective service is given to patients who may have osteoporosis who are admitted with fragility fracture. 2. To liaise with all members of the team to ensure smooth running of the referral service and unit. 3. To develop and maintain accurate data collection and storage using computer skills. 4. To be skilled in patient assessment techniques such as taking histories and clinical skills including venepuncture for patients needing investigations. 5. To be a source of knowledge and provide educational support concerning osteoporosis and identification of research areas. 19 6. To be involved in the development of proposals, ethical requirements and implementation of research within the unit. 7. To maintain and update own knowledge and clinical skills of bone disorders to enable education and advice to be given to patients and their families. 8. To maintain and develop own personal and professional development according to UKCC guidelines. 9. To liaise with all members of the team to ensure smooth running of the unit. This job description should be regarded only as a guide to the duties required and is not intended to be definitive. Person specification – Fracture Liaison Specialist Nurse Requirements Essential Education and Qualifications RGN Level 1- UKCC Registered ENB 998 or City & Guilds 998 or equivalent ENB 219/ONC/A&E course preferred Health Assessment Skills – level 4, or willingness to work towards Job related Experience At least 2 years at Band 6 At least 2 years experience working within Trauma or A/E areas Ability to manage own workload and prioritise Excellent interpersonal and negotiation skills Communication skills of tact and diplomacy. Ability to communicate with all clinical groups of staff to achieve patient care of a high standard. Presentation skills Proven good line-management skills Adept at working in multi-disciplinary teams Ability to work flexibly Ability to meet the demands/hours. Good team player Enthusiastic and motivated Skills / Attributes Personal qualities Desirable Evidence of management experience / counselling advantageous Audit and research awareness / use of spreadsheets Computer literacy Previous project work 20 Appendix 5: Example Job Description: A+E Falls and Comprehensive Geriatric Assessment Practitioner Job title: Location: Responsible to: Grade: A+E Falls and Comprehensive Geriatric Assessment Practitioner Surgical Directorate Managerially: To be completed locally Professionally: To be completed locally Band 7 Job Summary The A&E Falls and Comprehensive Geriatric Assessment (CGA) Practitioner post has been developed to improve the comprehensive assessment of older people (aged 65+) presenting to A+E. The A+E Falls & CGA Practitioner will specifically focus on patients presenting with a fall. The post holder will assess fallers and appropriately refer to other services with streamlining of referrals to the Falls Clinic and community services. They will also apply CGA methods in assessing older people in A&E and the Clinical Decision Unit (CDU). An important aspect of the post will be to embed this assessment approach into routine practice by nurses and junior medical staff working in A&E and the CDU. The post holder would ensure that older people who have presented in A+E with a fall or other geriatric syndrome (confusion, reduced mobility, incontinence, frailty) are assessed and referred to appropriate teams/agencies for further assessment and treatment. The nurse will be responsible for assessing fallers when they present at ED using a structured proforma and identifying the appropriate referrals. The nurse will also be responsible for triaging out of hours attendees and ensuring appropriate follow up care. Core responsibilities 1. To work closely with A+E staff to ensure that older people presenting with falls and other issues have access to an appropriate level of assessment and intervention and/or with appropriate onward referral. 2. To ensure that people who have fallen are assessed using an identified proforma with a view to identifying risk factors for both falls and osteoporosis 3. Demonstrate good CGA assessment skills using a structured approach to a holistic assessment of the older person incorporating environmental issues. This will include embedding a brief structured CGA proforma into routine A&E practice. 4. Support carers and patients during their attendance in ED and providing explicit details of and follow-up care. 5. Ensure patients and carers are involved in decision making process and give valid consent to all treatment of referrals. 6. Using ED consultation information and telephone follow-up to assess the need of the patient in a proactive manner to ensure appropriate follow up care. 7. To actively identify, assess and intervene in people at risk of osteoporosis and fractures. 8. Key role at primary/secondary health care interface. Facilitating the safe discharge of people who fall and ensuring follow-up with appropriate members of the multidisciplinary team. Close working and integration with SLIPS project to streamline ED into Falls ICP. 9. Link with existing improvement programmes in the specialist area: SLIPS project, OPAL, TACT, Day Hospital and Intermediate care centres. 10. Work closely with POPS (proactive management of older people requiring surgery) in relation to patients with hip fractures. 11. To engage in clinical audit activity and maintain the falls database. 12. Implement and evaluate innovations in clinical practice 13. Practice and further develop advanced clinical skills 21 14. Lead nursing input in A+E decision-making 15. Participate in quality assessment of the project on an ongoing basis with quarterly reports on the impact of service and quality of care 16. Participate in the formalisation of assessment forms, standards of care and policies for patients who have presented with a fall. 17. Optimise appropriate post-operative discharge from hospital by working with the other clinical members of the team and other agencies such supportive discharge and other intermediate care provision, and linking with voluntary organisations and groups. 18. Review, maintain and develop agreed standards of documentation and electronic record keeping. Teaching and Staff Development 1. To meet patients information needs. Advice will be given with respect to diet, exercise, vision, and footcare through the patient assessment and consultation with patients. 2. To provide A+E staff with information on falls management through regular teaching and education support fro all staff within ED. Medicine and Primary Care. 3. Together with ED staff to identify training, educational sessions and discussions and provide recommendations to meet these with training needs and secure plans to address needs. 4. To identify, provide and develop required literature for patients about falls and ensure that all fallers are given this information on discharge. 5. To communicate all developments, Day Hospital steering group. 6. Develop and maintain effective lines of communication with relevant hospital Clinicians, Nursing Staff and across the Primary/Secondary Care interface. 7. To collect and record patient data as required and to take appropriate actions as indicated. 8. Provide support and advice to all staff involved in the care of patients who have fallen. 9. To keep abreast of professional and managerial developments 10. To organise and participate in regular meetings with the Clinical Nurse Manager and Day Hospital Manager. 11. To attend the Day Hospital Operational Meetings and keep informed of other elderly care activity e.g. falls clinic, POPS etc. 22 This job description should be regarded only as a guide to the duties required and is not intended to be definitive. Person specification - A+E Falls and Comprehensive Geriatric Assessment Practitioner Requirements Education and Qualifications Job related Experience Skills / Attributes Personal qualities Essential RGN Level 1- UKCC Registered ENB 998 or City & Guilds 998 or equivalent Degree or willingness to work towards At least 18 months at Band 6 At least 5 years post registration experience, preferably within a hospital setting and with elderly patients Management of change both personally and as a facilitator Sound Knowledge of current issues in the profession and practice of nursing Understanding of health and social care policy especially the NSF of Older People Ability to manage own workload and prioritise Excellent interpersonal and negotiation skills Ability to communicate with all clinical groups of staff to achieve patient care of a high standard. Presentation skills Proven good line-management skills Adept at working in multi-disciplinary teams Able to work under pressure and achieve deadlines Proficient in the use of IT applications including word and Excel Interest in promoting improved care for the older person Ability to work flexibly and meet the hours/demands of the post Good team player Enthusiastic, innovative and self motivated Diplomatic, flexible and politically sensitive Commitment to personal development and professional effectiveness Desirable Evidence of management experience / counselling Audit and research awareness / use of spreadsheets Computer literacy Previous project work 23 Appendix 6, NHFD Facilities Audit Headings Your Information Comments/Options Hospital Trauma catchment population (DGH workload) Number of hip fracture cases each year Trauma service description DGH/Tertiary/both Acute admission Hip# ward / any ortho bed /Older person ward / any ward Best description of hip fracture service All pts > acute ortho then transferred to Medicine for Older People Ward / community Hospital bed at Day 5 post op Hours of designated trauma list /per week Number of WTE orthopaedic consultants Number of WTE orthopaedic middle grades Number of hours per week worked by orthogeriatric consultants in orthopaedic department Number of hours per week orthogeriatric middle grades work in orthopaedic department Number of OG ward rounds a week Number of clinical nurse practitioner WTE specialising in fragility fracture patients Number of WTE fracture liaison nurses Falls clinic None / Consultant led / nurse led Dexa on site Axial / peripheral / none (If you have axial & peripheral just put axial) Dexa Since E.g. since 2001 Who predominantly collects and enters data? nurses, doctors or audit staff Do you use local audit software, if so what is it called Access/Excel/ Teleform / other (please state) Rehabilitated In admission ward / GORU Characteristics of hospital Free text – comment on unique aspects of your hospital - e.g. pts transferred > other hospital post op 24 Appendix 7, National Hip Fracture Database – Audit Tool 5.0 Patient Information First Name Surname Date of Birth M NHS / CHI Number Gender M BM Patient’s Post Code M __ __ /__ __ /__ __ __ __ Patient ID / Hospital number K Admission First Presenting Hospital Admitted from M l Note: Holiday residence/respite care = Own home/sheltered housing Admission via A & E Date & time of admission to A & E __ __ / __ __ / __ __ __ __ BM __ __:__ __hrs Note: Use presentation to trauma team if not admitted via A&E Date & time left A & E Type of ward admitted to __ __ / __ __ / __ __ __ __ – Medicine for older people __ __:__ __hrs Date & time of admission to orthopaedic ward __ __ / __ __ / __ __ __ __ M Consultant Code __ __:__ __hrs Note: This is for your hospital use only. Orthopaedic GMC number BM Geriatrician GMC number __ __ __ __ __ __ __ __ BM __ __ __ __ __ __ __ __ Admitted using jointly agreed assessment protocol B Assessment Walking ability indoors pre-admission M Walking ability outdoors pre-admission own M or bedbound Accompanied to walk indoors pre-admission M Abbreviated Mental Test Score (AMTS) on admission Accompanied to walk outdoors pre admission M Pathological M __ __ / 10 Note: Yes only if primary or secondary malignancy present at the fracture site Side of fracture K Pre-op medical assessment M Type of fracture – displaced – undisplaced M Note: Basal/basicervical #s are to be classed as Intertrochanteric 25 Treatment ASA grade Date & time of primary surgery __ __ / __ __ / __ __ __ __ B __ __:__ __hrs Reason if delay > 36hours M - surgery < 36hrs –awaiting orthopaedic diagnosis/investigation – awaiting medical review/investigation or stabilisation - awaiting inpatient or high dependency bed – awaiting space on theatre list /logistic – problem with theatre /equipment - problem with theatre/surgical/anaesthetic staff cover - Cancelled due to theatre over-run Note: Delay is calculated from time of admission in A&E Pressure ulcers Operation Performed Internal fixation – SHS Internal fixation – Screws Internal fixation - IM nail (long) Internal fixation - IM nail (short) Arthroplasty - Unipolar hemi (uncementeduncoated) Arthroplasty - Unipolar hemi (uncemented- HA coated) Arthroplasty - Unipolar hemi (cemented) Arthroplasty - Bipolar hemi (uncemented - uncoated) Arthroplasty - Bipolar hemi (uncemented – HA coated) Arthroplasty - Bipolar hemi (cemented) Arthroplasty - THR (uncemented - uncoated) Arthroplasty - THR (uncemented – HA coated) Arthroplasty - THR (cemented) Other No operation performed Reason if delay > 48hours - surgery < 48hrs –awaiting orthopaedic diagnosis/investigation – awaiting medical review/investigation or stabilisation - awaiting inpatient or high dependency bed tive/logistic – awaiting space on theatre list – problem with theatre /equipment - problem with theatre/surgical/anaesthetic staff cover - Cancelled due to theatre over-run her Note: Delay is calculated from time of admission in A&E M Note: Grade 2 + above during acute admission Re-operation within 30 days Reduction of dislocated prosthesis Washout or debridement Implant removal Revision of internal fixation Conversion to Hemiarthroplasty Conversion to THR Girdlestone/excision arthroplasty Surgery for periprosthetic fracture Note: Most significant procedure only Date & Time assessed by Geriatrician __ __ / __ __ / __ __ __ __ BM Geriatrician grade Consultant SAS ST3+ B BM Bone protection medication Started on this admission Continued from pre-admission Awaits DXA scan Awaits bone clinic assessment Assessed – no bone protection medication needed/appropriate ent or action taken B __ __:__ __hrs Specialist falls assessment - performed on this admission - awaits falls clinic assessment - further intervention not appropriate Multidisciplinary rehabilitation team assessment BM 26 Discharge Date & time of discharge from acute Orthopaedic ward __ __ / __ __ / __ __ __ __ __ __:__ __hrs Date & time of final discharge from Trust __ __ / __ __ / __ __ __ __ __ __:__ __hrs Discharge date/time of final discharge from NHS care __ __ / __ __ / __ __ __ __ M __ __:__ __hrs M Discharge destination from acute Orthopaedic ward Own home/sheltered housing Residential care/nursing home/LTC hospital Rehabilitation unit Acute hospital Dead Other Discharge destination from Trust Own home/sheltered housing Residential care/nursing home/LTC hospital Rehabilitation unit Acute hospital Dead Other Unknown Discharge destination from NHS care Own home/sheltered housing Residential care/nursing home/LTC hospital Rehabilitation unit Acute hospital Dead Other Unknown M M Follow Up Residential status 30 days 120 days 1 year Date............................. Date................................... Date............................... Own home/sheltered housing Residential care / nursing home / LTC hospital Rehabilitation unit Acute hospital Dead Other Unknown Own home/sheltered housing Residential care / nursing home /LTC hospital Rehabilitation unit Acute hospital Dead Other Unknown Own home/sheltered housing Residential care / nursing home / LTC hospital Rehabilitation unit Acute hospital Dead Other Unknown Walking Ability indoors without aids wheelchair or bedbound one aid ed with two aids or frame Walking ability outdoors lked without aids without aids one aid two aids or frame c buggy Accompanied to walk indoors nknown nknown nknown Accompanied to walk outdoors nknown nknown nknown Bone protection medication o nknown nknown nknown K= key fields. If missing or invalid data entered, the record will be rejected. M = mandatory fields. If missing or invalid data entered, the record will remain in draft form. We would strongly encourage you to collect data in all other fields (but if missing, the record will still be considered complete) B = Required for Best Practice Tariff. If missing or invalid data entered BPT will not be available 27 Appendix 8 Why a National Hip Fracture Database? ~ why information about your care is important. Hip fracture is a common injury, and caring for patients with hip fracture is an important part of the work of the NHS. This hospital takes part in the National Hip Fracture Database (NHFD), which has been set up to improve the care of patients who have broken a hip. Information gathered about care in hospital and about recovery afterwards enables us to measure the quality of that care and helps us to improve the services we provide. Reports based on NHFD data are made to our clinical staff to assist them in improving care here. NHFD national reports show how different hospitals compare, thus helping to improve standards of care nationally. So, information about your care and progress is important, and will be collected during your hospital stay. And, because your progress after you leave hospital matters to us, you may be contacted later about how you are getting on. All information collected is confidential, and no information is ever made public about you or about any other patient. All NHFD information is stored, transferred and analysed securely – both in this hospital and within the national database – in keeping with the provisions of the Data Protection Act (1998). Participation is, of course, voluntary; and you are free, if you so wish, not to take part - tell your doctor if you do not wish to participate. However, the more people take part, the more helpful NHFD will be in improving care. NHFD is supported by the National Clinical Audit Support Programme, a division of the Information Centre for Health and Social Care. More details are available at www.nhfd.co.uk 28