RFP Boiler Plate - LSU Health Shreveport

advertisement
REQUEST FOR PROPOSAL
INTEGRATED RADIOLOGY INFORMATION SYSTEM (RIS) AND
PICTURE ARCHIVAL COMMUNICATIONS SYSTEM (PACS) FOR
Your Hospital Name Here
File No.: _____________________
Solicitation No: _______________
Proposal Opening Date:___________
Proposal Opening Time:___________
V7
Table of Contents
REQUEST FOR PROPOSAL ................................................................................................................ 3
PART I. ADMINISTRATIVE AND GENERAL INFORMATION (REV. 8/07) ..................................... 3
1.1 Background .................................................................................................................................... 3
1.1.1 Purpose .................................................................................................................................... 5
1.1.1.1 Table of Radiology Exams....................................................................................................... 6
1.1.2 Goals and Objectives .............................................................................................................. 6
1.2 - Definitions .................................................................................................................................... 9
1.3 - Schedule of Events .................................................................................................................... 10
1.4 - Proposal Submittal .................................................................................................................... 10
1.5 - Proposal Response Format ...................................................................................................... 11
1.5.2 Legibility/Clarity .................................................................................................................... 12
1.6 - Confidential Information, Trade Secrets, and Proprietary Information .................................. 13
1.7 - Proposal Clarifications Prior to Submittal ...................................... Error! Bookmark not defined.
1.7.1 Pre-proposal Conference ............................................................. Error! Bookmark not defined.
1.7.2 Proposer Inquiry Periods ............................................................. Error! Bookmark not defined.
1.8 - Errors and Omissions in Proposal ........................................................................................... 13
1.9 - Proposal Guarantee (if required) .............................................................................................. 13
1.10 - Performance Bond (if required) .............................................................................................. 13
1.11 - Changes, Addenda, Withdrawals............................................................................................ 13
1.12 - Withdrawal of Proposal ........................................................................................................... 13
1.13 - Material in the RFP .................................................................................................................. 13
1.14 – Waiver of Administrative Informalities .................................................................................. 13
1.15 - Proposal Rejection ................................................................................................................. 14
1.16 - Ownership of Proposal ............................................................................................................ 14
1.17 - Cost of Offer Preparation ........................................................................................................ 14
1.18 - Non-negotiable Contract Terms.............................................................................................. 14
1.19 -Taxes ......................................................................................................................................... 14
1.20 - Proposal Validity...................................................................................................................... 14
1.21 - Prime Contractor Responsibilities ......................................................................................... 14
1.22 - Use of Subcontractors ............................................................................................................ 14
1.23 - Written or Oral Discussions/Presentations ........................................................................... 14
1.24 - Acceptance of Proposal Content ............................................................................................ 14
1.25 - Evaluation and Selection ........................................................................................................ 15
1.26 - Contract Negotiations ............................................................................................................. 15
1.27 - Contract Award and Execution ............................................................................................... 15
1.28 - Notice of Intent to Award ........................................................................................................ 15
1.29 - Debriefings ............................................................................................................................... 15
1.30 - Insurance Requirements ......................................................................................................... 15
1.31 - Subcontractor Insurance ........................................................................................................ 15
1.32- Indemnification and Limitation of Liability ............................................................................ 15
1.33 - Fidelity Bond Requirements ................................................................................................... 15
1.34 - Payment for Services .............................................................................................................. 15
1.35 - Termination .............................................................................................................................. 15
1.35.1 TERMINATION OF THIS AGREEMENT FOR CAUSE ................ Error! Bookmark not defined.
1.35.2
TERMINATION OF THIS AGREEMENT FOR CONVENIENCE ............ Error! Bookmark not
defined.
1
V7
1.35.3
TERMINATION FOR NON-APPROPRIATION OF FUNDS ..... Error! Bookmark not defined.
1.36 - Assignment .............................................................................................................................. 15
1.37 - No Guarantee of Quantities..................................................................................................... 16
1.38 - Audit of Records ...................................................................................................................... 16
1.39 - Civil Rights Compliance .......................................................................................................... 16
1.40 - Record Retention ..................................................................................................................... 16
1.41 - Record Ownership ................................................................................................................... 16
1.42 - Content of Contract/ Order of Precedence............................................................................ 16
1.43 - Contract Changes ................................................................................................................... 16
1.44 - Substitution of Personnel ....................................................................................................... 16
1.45 - Governing Law ......................................................................................................................... 16
1.46 - Claims or Controversies ......................................................................................................... 16
1.47 - Proposer’s Certification of OMB A-133 Compliance .................... Error! Bookmark not defined.
PART II SCOPE OF WORK/SERVICES .......................................................................................... 17
2.1 - Scope of Work/Services ............................................................................................................ 17
2.1.1 Radiology Information Management System (RIS) and Picture Archival Communications
System (PACS) Description........................................................................................................... 17
2.1.2 Installation and Technical Support Services .................................................................... 18
2.2 - Period of Agreement ................................................................................................................. 18
2.3 - Price Schedule ........................................................................................................................... 18
2.4 - Deliverables ............................................................................................................................... 18
2.5 - Location ..................................................................................................................................... 19
2.6 - Proposal Elements .................................................................................................................... 19
2.6.1 Financial............................................................................................................................... 19
2.6.2 Technical.............................................................................................................................. 20
PART III EVALUATION ................................................................................................................. 20
3.1 - Financial Proposal ..................................................................................................................... 21
3.2 - Technical Proposal .................................................................................................................... 24
3.2.1 Vendor background/Financial stability ( 5 points) ............................................................ 24
3.2.2 Training/Continuing Education (5 points)........................................................................ 25
3.2.3 Implementation Plan (5 points)....................................................................................... 25
3.2.4 Technical Services and Support (10 Points) ................................................................... 26
3.2.5 Functional Systems Design - System Capabilities and Approach (25 points) .............. 27
PART IV. PERFORMANCE STANDARDS ..................................................................................... 47
4.1 - Performance Requirements ...................................................................................................... 47
4.2 - Performance Measurement/Evaluation .................................................................................... 47
Appendix A......................................................................................................................................... 48
Price Schedule ............................................................................................................................... 48
Appendix B ......................................................................................................................................... 50
Network Maps as of 10/15/2007 ..................................................................................................... 50
Appendix C ......................................................................................................................................... 51
Equipment Requirements .............................................................................................................. 51
Appendix D ......................................................................................................................................... 57
HL7 Interfaces ................................................................................................................................ 57
Appendix E ......................................................................................................................................... 58
Implementation Schedule .............................................................................................................. 58
2
V7
REQUEST FOR PROPOSAL
INTEGRATED RADIOLOGY INFORMATION MANAGEMENT SYSTEM (RIS) AND PICTURE
ARCHIVAL COMMUNICATIONS SYSTEM (PACS)
PART I. ADMINISTRATIVE AND GENERAL INFORMATION (REV. 8/07)
______________________________________________________________________
1.1 Background
Provide your general details regarding existing sites and capabilites. This is intended to give the vendor a
general overview or where you are and where you are trying to go.
3
V7
Hospital Locations and Statistics:
Your Hospital Name
Address
Licensed Beds:
Staffed Beds:
Employees:
Inpatient Days:
ER Visits:
Outpatient Visits:
Number of Transcriptionists:
Number of Radiologists:
Number of Radiology Residents:
RIS:
PACS:
Continue for other sites if applicable
4
V7
436
386
> 5,000
19,649
54,195
425,125
6
17
12
Vendor X
Vendor Y
Data Center Locations:
List your data center locations and whether you have remote disaster recovery and with whom.
1.1.1 Purpose
The purpose of this Request for Proposal (RFP) is to obtain competitive proposals from bona fide,
qualified proposers who are interested in providing an integrated Radiology Information System (RIS)
and Picture Archival Communications System (PACS) with integrated Voice Recognition System (VR)
and Digital Mammography System (DM). The RIS will accommodate all hospitals on one central server.
The PACS will replace the current film-based system for performing radiology services AND/OR the
current RIS and PACS. Any data will also need to be migrated to the selected vendor’s PACS.
RIS:
1. Implement automated failover RIS servers at each of the two listed data centers.
2. The RIS servers will also be configured in a failover, load-balancing mode with a user
configurable high water mark (typically 80%). The data would be kept in sync between the
RIS servers and each server could support all hospitals in the event that either RIS was
down.
PACS:
1. Keep twelve (12) Months of Short-Term Storage at each hospital in a redundant automated
failover configuration.
2. Keep sixty (60) Months of Long-Term Storage at each datacenter in an automated failover
EMC Centera SAN configuration.
3. Provide access to patient images in worklists and via ad hoc searches from any of the
participating hospital’s PACS from any hospital. Configurable worklists should allow any or
all exams done by any of the hospitals to be accessible to any Radiologist via their normal
workflow.
4. The PACS at each hospital should continue to operate in the event of a wide area network
(WAN) outage that disables access to the RIS.
5
V7
1.1.1.1 Table of Radiology Exams
List your exam counts here.
(See Appendix C for Equipment Requirements)
(See Appendix D for HL7 Interfaces)
(See Appendix E for Implementation Schedule)
(See Attachment X for Modality List)
1.1.2 Goals and Objectives
The goal of this RFP is to obtain an integrated Radiology Information System (RIS) and Picture
Archiving and Communications System (PACS) with integrated Voice Recognition (VR) and Digital
Mammography (DM) that will enhance the efficiency of the radiology workflow for the radiologists and
all users, and access to patient studies by authorized users from anywhere inside or outside of the
network, and to provide a system that allows for total system redundancy in the event of a disaster.
The objective is to:
1. Provide the radiologist with a system that is easy to use;
2. Ensure that selected radiology images can be accessed both directly through the PACS
system ensuring that radiology images are accessible from any authorized PC internally or
externally;
3. Provide access to radiology reports and images via one screen without having to change to
a separate screen to access each item;
4. Support electronic downloads of patient demographic data to modalities, where possible;
5. Display RIS diagnostic reports with medical images on user-friendly, high performance,
applications-oriented workstations, and automated image management and distribution;
6. Allow the PACS rules for image management to be determined by the customer;
7. Eliminate misplaced and lost films and reports;
8. Eliminate the time spent retrieving archived film, resulting in eventual reduction/redistribution
of film file staff;
9. Improve exam reading and report turnaround;
10. Improve quality of imaging, particularly portable imaging, through the use of computed
radiography (CR) and/or digital radiography (DR);
11. Consolidate the work of the radiologists, to enable each to optimize their work time;
12. Link the medical facilities together so that records and images can be reviewed at any
location, thus providing better quality of patient care;
13. Provide access to all patient studies in the archive from any reading desktop at any hospital;
14. Ensure that data between the RIS and the PACS is automatically kept consistent and in
sync;
15. Automatic updating of key patient demographic information, that changes in the HIS, via the
ADT interface, without the need for physical intervention;
16. Ensure that the PACS can continue to operate at the hospitals if network connectivity to the
data center is interrupted;
17. Provide an integrated system that supports an efficient workflow for all users;
a. All access will be privilege based (detailed in other sections).
b. The RIS system should integrate with the PACS system to provide a workflow that is
consistent for Technologists, Radiologists and Clinicians alike. Data for worklists,
6
V7
schedules, patient flow and any other workflow should be easily accessed with a
consistent view whether access is via the RIS or the PACS application.
c. The Technologist should have an application allowing ease of data entry and
tracking that enhances their workflow. This access can be in the form of bar coding,
easy to populate and select Graphical User Interfaces (GUI), and could include
handheld functionality if deemed appropriate. It should provide lists and reports that
enhance the patient flow through the department. There should be a performance
monitor Dashboard to allow issues to be easily recognized, and to enhance patient
flow through the department.
d. The Radiologist should have a work environment that allows for any function to be
performed that enhances reading efficiency and improves report turnaround time.
The primary workstation should enable any applications needed to be run on the
same machine. Easy to set up and access worklists will provide the primary driver,
and all applications must pick up the context currently selected in any of the
applications. The following applications should be provided:
i. Reading/Image Display software (PACS) to navigate, manipulate and
manage current and prior studies.
ii. RIS software to enable reporting, information access, and other data obtained
in performing the exams, including Mammography software to support ACQA
compliance.
iii. A common, consistent mechanism to create flexible worklists that allow the
radiologist to view any set of exams, from any set of locations, together or
separately.
iv. The RIS software must allow for the full use of voice recognition with self
correction by the radiologist from all reading stations at all facilities.
v. The RIS software must allow full use of voice recognition software with
correction by a transcriptionist from all reading stations at all facilities.
vi. The RIS software must also allow for the use of voice dictation by the
radiologist and a way for the transcriptionist to listen and type the dictation.
vii. The RIS software should allow for the creation of report templates, either by
the transcriptionists or the radiologists, on the fly and save them for later use.
viii. 3D, Advanced Visualization, and Quantitative/Statistical Analysis software,
preferably thin client/server based either using unlimited licensing or at a
minimum, concurrent licensure.
ix. Orthopedic templating.
x. Integrated applications to enable efficient ED preliminary reporting and error
notification, and Critical Test Results notification to ensure the appropriate
clinician is aware of emergent issues. Both of these systems must allow data
tracking and collection, auditing and reporting.
xi. Seamless access to decision support and reference material on the
workstation. Internet searches should utilize multiple search engines which
can be triggered by manual input or from some indicator on the screen the
radiologist is working on.
xii. Integrated teaching file and clinical trial export (should utilize the IHE TCE
profile).
e. The Clinician should be able to have access to any data that enhances their
workflow. This will not be their primary medical record, but if they access it directly
they should be able to see any data their privileges allow. Images should be easily
accessible, and allow all of the same functionality for image manipulation.
f. Coders should have access to an efficient and easy to use billing module that can be
used to correct billing/coding information before the exams are sent to final billing.
7
V7
18. Provide access to all appropriate functionality wherever needed;
a. In the clinical setting, both Radiologists and Clinicians should be able to perform the
same image manipulations wherever they are located, including 3D visualization.
Privilege setting will allow certain users to perform functions such as Save, Dictate,
Report etc.
b. Access to the same functionality should be available remotely as well. Once a user is
set up, they should be able to access all functionality from home or when traveling.
c. Provide access to radiology reports and images within one system without having to
change to a separate system screen to access each item.
d. Display RIS diagnostic reports with medical images on user-friendly, highperformance, applications oriented workstations, with the ability to do automated
image management and distribution.
e. Consolidate the work of the radiologists to enable each to optimize their work time.
19. Provide access to all exams in the system at all sites;
a. Allow any rules for image management to be determined by the customer.
b. Enable access to reports and images from any location to enhance the quality of
patient care.
c. Provide access to all patient studies in the archive from any reading desktop.
d. Ensure that data between the RIS and the PACS is automatically kept consistent and
in sync.
e. Automate updating key patient information that is changed without physical
intervention.
f. Ensure that the PACS can continue to operate at each local hospital in the event that
network connectivity to the data center is interrupted.
20. Provide technology to support a film-less, paper-less environment that enables quality
control and improvement;
a. Eliminate misplaced and lost films and reports.
b. Eliminate the time spent retrieving archived film, and moving film around.
c. Support electronic downloads of patient demographic data to modalities, where
possible. This should utilize DICOM Modality Worklists.
d. Provide an efficient workflow in the file room for handling outside CDs and film
imports, with the possible reduction/redistribution of film file staff. Any CDs created
should conform to the DICOM Part 10 standard and the IHE Portable Data for
Imaging profile. Importing CDs must allow for modification of DICOM header
information manually, or via Modality Worklist or PACS Query. The import function
must be able to display thumbnail images before the exam is sent to PACS.
e. Improve the quality of films, particularly portable films, through the use of computed
radiography (CR) and/or digital radiography (DR).
f. Provide mechanisms to create documents in software that can accept electronic
signatures via signing pads, and the scanning of paper documents into the system
for later retrieval.
g. The RIS must provide a user friendly mechanism, within each facility, that will create,
track and bill orders by department. Orders created outside of the radiology
department, but maintained within the RIS/PACS, can be tracked and billed to the
initiating department and not grouped together and billed under the radiology
department, when sent from the RIS to the billing systems.
h. The system must be able to allow outside exams to flow through the system and be
billed properly. Once imported from the remote site, the exam should be treated as
any other exam in our workflow. There must be an option to not archive these exams
in the event XXX will not be permanently storing them.
8
V7
i.
Enable DICOM Modality Performed Procedure Step functions to save manual steps
in tracking and changing exams. Also provide DICOM Storage Commitment where
possible to ensure exams are on PACS before they can be deleted from the
modality.
21. Provide the ability to support the system;
a. Provide a test bed system so that changes can be tested before they go live. This
must at a minimum include the RIS/PACS and Speech Recognition systems, along
with any interfaces between them. This should include test interfaces for all
interfaces detailed in Appendix D.
b. The system administrators and super users must have access to all system data in
an easy to use fashion such as a customizable Dashboard. This should enable these
support personnel to be notified of issues (by email, pager, cell etc.), problem areas,
and data errors (e.g. exams not matched to patient information).
c. Provide for error reporting via a centralized web based interface accessible to all
users, with tracking, auditing and reporting.
d. Provide for centralized functions such as password resets if handled through the
RIS/PACS system. This should include error and downtime notifications that require
immediate attention. The notification list should be customizable to accommodate
different users and times.
e. All systems must be able to provide audit information for HIPAA compliance. The
audit logs should be exportable to a central repository. All data events must be
recorded, including viewing, creating or modifying. This must include any exporting of
data (via USB key, CD, or any other removable media) from any workstation. All
workstations that can export data must have an option to create anonymous
information, and the setting must be logged.
f. Data stored in any database must be accessible to appropriate personnel. Data
access via software such as MS Access, Crystal Reports etc. must be available.
22. Provide a system that shall include all equipment cabinetry, racks, console surfaces for input
devices, and other items necessary to provide a suitable safe working surface and
environment for the equipment;
23. XXX strongly supports utilization of Integrating the Healthcare Enterprise (IHE) profiles (see
Section 3.2.5.1.17). These profiles use the more flexible DICOM and HL7 standards to
create a structured method for supporting common integration scenarios. Standard,
consistent mechanisms for performing these scenarios will ease the administration and
support of this complex set of systems. Vendors should be able to supply tested profiles,
and should be committed to further development and enhancement of profiles. All vendors
must supply complete DICOM Conformance Statements and IHE Integration Profiles for all
appropriate systems. Manufacturers Discloser Statements for Medical Device Security
(MDS2) forms must be supplied for all computers proposed.
1.2 - Definitions
Note: The following section should include “A”, “B”, and “C”. - The other definitions added (if any)
should be appropriate to the proposal.
A. Shall – The term “shall” denotes mandatory requirements.
B. Must - The terms “must” denotes mandatory requirements.
C. May - The term “may” denotes an advisory or permissible action.
9
V7
D. Should – the term “should” denotes desirable
E. Contractor – Any person having a contract with a governmental body.
F. Agency- Any department, commission, council, board, office, bureau, committee, institution, agency,
government, corporation, or other establishment of the executive branch of XXX authorized to
participate in any contract resulting from this solicitation.
G. State - The State of YYY.
H. Discussions - for the purposes of this RFP, a formal, structured means of conducting written or oral
communications/presentations with responsible Proposers who submit proposals in response to this
RFP.
1.3 - Schedule of Events
Purchasing Officer Note: This section shall not be deleted. Provide dates and times for each event.
Mailing the RFP 30 days prior to the opening is statutorily required. Other time frames are a guideline
and may be altered. Make certain each event is scheduled to allow enough time for receipt and
responses. Indicate physical address of pre-proposal conference.
Date
Time (CT)
1. RFP mailed to prospective proposers
and posted
At least 30 days prior to
the last day that proposals will be accepted
2. Pre-Proposal Conference (mandatory):
10-14 days after RFP
mailed
3. Deadline to receive written inquiries
7-10 days after Preproposal Conference
4. Deadline to answer written inquiries
14 days after inquiry deadline
5. Proposal Opening Date (deadline for submitting 8 weeks after mailing proposals)
responses to inquiries
6. Oral discussions with proposers, if applicable
To be scheduled
7. Notice of Intent to Award to be mailed
To be scheduled (approx.
3-4 weeks after #6.)
Wait for protest time to lapse (14 days after #7.)
8. Contract Initiation
NOTE: XXX reserves the right to revise this schedule. Any such revision will be formalized by the issuance of
an addendum to the RFP.
1.4 - Proposal Submittal
This RFP is available in electronic form at the YYY website. It is available in PDF format or in printed
form by submitting a written request to the RFP Contracting Officer.
10
V7
All proposals shall be received by the XXX no later than the date and time shown in the Schedule of
Events.
Important - - Clearly mark outside of envelope, box or package with the following information and
format:
Proposal Name:
Identify
File Number: Identify
, Solicitation No.
Proposal Opening Date:
Identify
Identify
Proposers are hereby advised that the U. S. Postal Service does not make deliveries to our physical
location.
Proposals may be mailed through the U. S. Postal Service to our box at:
Your Address
Proposals may be delivered by hand or courier service to our physical location at:
Your Location
Proposer is solely responsible for ensuring that its courier service provider makes inside deliveries to
our physical location. XXX is not responsible for any delays caused by the proposer’s chosen means of
proposal delivery.
Proposers should be aware of security requirements for XXX.
Proposer is solely responsible for the timely delivery of its proposal. Failure to meet the proposal
opening date and time shall result in rejection of the proposal.
PROPOSALS SHALL BE OPENED PUBLICLY AND ONLY PROPOSERS SUBMITTING PROPOSALS
SHALL BE IDENTIFIED ALOUD. PRICES SHALL NOT BE READ.
1.5 - Proposal Response Format
Proposals submitted for consideration should follow the format and order of presentation described
below. Items A through F should be packaged together and labeled “Technical Submission.” The
Financial Proposal, should be labeled Item G
A. Cover Letter:
The cover letter should exhibit The Proposer’s understanding and approach to the project. It should
contain a summary of Proposer’s ability to perform the services described in the RFP and confirm that
Proposer is willing to perform those services and enter into a contract.
By signing the letter and/or the proposal, the proposer certifies compliance with the signature authority
required by XXX. The person signing the proposal must be:
11
V7
1. A current corporate officer, partnership member, or other individual specifically authorized to
submit a proposal as reflected in the appropriate records on file; or
2. An individual authorized to bind the company as reflected by a corporate resolution, certificate
or affidavit; or
3. Provide other documents indicating authority which are acceptable to the public entity.
The cover letter should also:
1. Identify the submitting Proposer;
2. Identify the name, title, address, telephone number, fax number, and email address of each
person authorized by the Proposer to contractually obligate the Proposer;
3. Identify the name, address, telephone number, fax number, and email address of the contact
person for technical and contractual clarifications throughout the evaluation period.
B.
Table of Contents: Organized in the order cited in the format contained herein.
C.
Proposer Qualifications and Experience: History and background of Proposer, financial
strength and stability, related services provided to government entities, existing customer satisfaction,
demonstrated volume of merchants, etc.
D.
Proposed Solution/Technical Response: Illustrating and describing proposed technical
solution and compliance with the RFP requirements.
E.
Innovative Concepts: Presentation of innovative concepts, if any, for consideration.
F.
Project Schedule: Detailed schedule of implementation plan for pilot (if applicable) and full
implementation. This schedule is to include implementation actions, timelines, responsible parties, etc.
G.
Financial Proposal: Proposer’s fees and other costs, if any, shall be submitted (usually in
accordance with an attached price schedule) Prices proposed shall be firm for the duration of the
contract (unless there is some provision in the RFP for price escalation). This financial proposal shall
include any and all costs the Contractor wishes to have considered in the contractual arrangement.
1.5.1
Number of Response Copies
Each Proposer shall submit one (1) signed original response. 9 additional copies of the proposal
should be provided, as well as one (1) redacted copy, if applicable (See Section 1.6).
1.5.2 Legibility/Clarity
Responses to the requirements of this RFP in the formats requested are desirable with all questions
answered in as much detail as practicable. The Proposer’s response is to demonstrate an
understanding of the requirements. Proposals prepared simply and economically, providing a
straightforward, concise description of the Proposer’s ability to meet the requirements of the RFP are
also desired. Each Proposer is solely responsible for the accuracy and completeness of its proposal.
12
V7
1.6 - Confidential Information, Trade Secrets, and Proprietary Information
Apply your legal boilerplate here.
Inquiries concerning this solicitation may be delivered by mail, express courier, e-mail, hand, or
fax to:
Your contact information here.
1.8 - Errors and Omissions in Proposal
Apply your legal boilerplate.
1.9 - Proposal Guarantee (if required)
Apply your legal boilerplate.
1.10 - Performance Bond (if required)
Apply your legal boilerplate.
1.11 - Changes, Addenda, Withdrawals
Apply your legal boilerplate.
If the proposer needs to submit changes or addenda, such shall be submitted in writing, signed by an
authorized representative of the proposer, cross-referenced clearly to the relevant proposal section,
prior to the proposal opening, and should be submitted in a sealed envelope. Such shall meet all
requirements for the proposal.
1.12 - Withdrawal of Proposal
A proposer may withdraw a proposal that has been submitted at any time up to the proposal closing
date and time. To accomplish this, a written request signed by the authorized representative of the
proposer must be submitted to the agency soliciting proposals.
1.13 - Material in the RFP
Proposals shall be based only on the material contained in this RFP. The RFP includes official
responses to questions, addenda, and other material, which may be provided by XXX pursuant to the
RFP.
1.14 – Waiver of Administrative Informalities
13
V7
Apply your legal boilerplate.
1.15 - Proposal Rejection
Apply your legal boilerplate.
1.16 - Ownership of Proposal
Apply your legal boilerplate.
1.17 - Cost of Offer Preparation
XXX is not liable for any costs incurred by prospective Proposers or Contractors prior to issuance of or
entering into a Contract. Costs associated with developing the proposal, preparing for oral
presentations, and any other expenses incurred by the Proposer in responding to the RFP are entirely
the responsibility of the Proposer, and shall not be reimbursed in any manner by XXX.
1.18 - Non-negotiable Contract Terms
Apply your legal boilerplate.
1.19 -Taxes
Apply your legal boilerplate.
1.20 - Proposal Validity
Apply your legal boilerplate.
1.21 - Prime Contractor Responsibilities
The selected Proposer shall be required to assume responsibility for all items and services offered in
the proposal whether or not he produces or provides them. XXX shall consider the selected Proposer
to be the sole point of contact with regard to contractual matters, including payment of any and all
charges resulting from the contract.
1.22 - Use of Subcontractors
Apply your legal boilerplate.
1.23 - Written or Oral Discussions/Presentations
Apply your legal boilerplate.
1.24 - Acceptance of Proposal Content
Apply your legal boilerplate.
14
V7
1.25 - Evaluation and Selection
Apply your legal boilerplate.
1.26 - Contract Negotiations
Apply your legal boilerplate.
1.27 - Contract Award and Execution
Apply your legal boilerplate.
1.28 - Notice of Intent to Award
Apply your legal boilerplate.
1.29 - Debriefings
Apply your legal boilerplate.
1.30 - Insurance Requirements
Apply your legal boilerplate.
.
1.31 - Subcontractor Insurance
Apply your legal boilerplate.
1.32- Indemnification and Limitation of Liability
Apply your legal boilerplate.
1.33 - Fidelity Bond Requirements
Apply your legal boilerplate.
1.34 - Payment for Services
Apply your legal boilerplate.
1.35 - Termination
Apply your legal boilerplate.
1.36 - Assignment
Apply your legal boilerplate.
15
V7
1.37 - No Guarantee of Quantities
Apply your legal boilerplate.
1.38 - Audit of Records
Apply your legal boilerplate.
1.39 - Civil Rights Compliance
Apply your legal boilerplate.
1.40 - Record Retention
Apply your legal boilerplate.
1.41 - Record Ownership
Apply your legal boilerplate.
1.42 - Content of Contract/ Order of Precedence
Apply your legal boilerplate.
1.43 - Contract Changes
Apply your legal boilerplate.
1.44 - Substitution of Personnel
Apply your legal boilerplate.
1.45 - Governing Law
Apply your legal boilerplate.
1.46 - Claims or Controversies
Apply your legal boilerplate.
16
V7
PART II SCOPE OF WORK/SERVICES
2.1 - Scope of Work/Services
2.1.1 Radiology Information Management System (RIS) and Picture Archival Communications
System (PACS) Description
(System Requirements are in Section 3.1)
User Base and Activity
The user base consists of radiologists, radiology technicians, radiology managers, and clinicians
across XXX as well as contract radiologists and contract transcriptionists. The user base uses the
system to remove any and all dependency on film and manual transcription. The system must allow for
simplified Radiology Resident Reading with Attending Radiologist review and sign off.
1. The radiologist logs onto the RIS/PACS/VR once and establishes a session in all three
applications automatically, selects a patient from the “unread” worklist causing the current
images to open, a worklist of prior images to open, for the radiologist to choose from, and the
voice dictation to be initiated. The radiologist interprets the case and signs off the case with one
mouse click and moves to the next patient. The radiologist will have seamless access to
decision support data, 3D/Advanced Visualization, Quantitative and Statistical Analysis and
templating, and ED and CTR notification systems. If the exam needs to go to a teaching file or
clinical trial system, the radiologist can easily select where to send it while they are in the exam.
2. The clinician and the radiologist have access to images within their department, at outpatient
center locations, across multiple facilities within the system, or from home.
3. The ED physician performs “wet reads” and fills out an interactive on-line form that will be read
by the radiologist when the diagnostic read is performed.
4. Critical Results Notification can be performed by the radiologist at the workstation while reading
and this will be sent to the referring clinician (multiple ways) with record of receipt. This can be
vendor software or third party ancillary application.
5. The radiologist will have the ability to perform the same functions at local or remote (home)
workstations.
6. The contract radiologists must have the ability to perform the same functions, from their remote
location, as the local radiologists can onsite.
7. The RIS must allow for multiple dictation and speech recognition options, as listed here. Some
radiologists will want to use speech recognition and utilize self correction. Others will want to
use speech recognition but allow for transcriptionists to do the correction. There may also be
instances where XXX needs to utilize dictation only and allow for a transcriptionist to type from
the voice.
8. The RIS must allow for outside transcription services to type directly into the RIS or send the
voice files to the transcription service via an outbound HL7 interface and receive the completed
reports into the RIS via an inbound HL7 interface.
XXX desires that implementation of the RIS/PACS project begin immediately upon RFP award
and be completed system-wide within a period of 12 months. A detailed, specific implementation
timeline must be provided by the accepted vendor with potential penalties for delays caused by the
vendor specified. Capital appropriations for the project have been identified and are currently in place
awaiting RFP award.
17
V7
2.1.2 Installation and Technical Support Services
Services to be provided to XXX by the bidder shall include:
1. Project Management with detailed project implementation plan. A minimum of one project
manager per site having over 150 beds is required, along with a Global Project Manager as
well.
2. Installation of all software required for a full implementation of a RIS/PACS/VR.
3. Implementation/configuration consulting with knowledge transfer of
a. All parts of the RIS/PACS/VR to operate in XXX’s network and application environment
as a failover system.
b. Interfaces into and out of the RIS/PACS/VR including HL7 interfaces (detailed in
Appendix D) and modality connections (detailed in Attachment YYY) including all
licenses and fees.
c. Requirements and planning of workflow.
d. Design and build of software and reports.
e. Connection and testing of all existing modalities.
f. System testing.
4. Coordinate deployment and configuration of SANs.
5. Migration of existing PACS images from existing stores. A per study migration cost for each of
the remaining facilities, for any DICOM studies captured before go-live of the RIS/PACS/VR.
6. Comprehensive training at each participating hospital for the radiology department and
advanced training for the RIS and PACS administrators.
7. General training for clinicians and other PACS users utilize a ‘train the trainers’ methodology.
Super users in each department will be designed for training, and they will then provide training
to their departments.
8. Any existing RIS reports that are not included in the RIS and a default report must be written in
the report writer of the new RIS.
9. RIS/PACS/VR maintenance services including version upgrades, bug fixes and appropriate
training for the life of the contract. Version upgrades and bug fixes should be at no additional
charge.
10. Help desk support - 24 hours a day 7 days a week, with 15 minute response time.
2.2 - Period of Agreement
Apply your legal boilerplate.
2.3 - Price Schedule
Prices proposed by the proposers should be submitted on the price schedule furnished herein on
Appendix A. Prices submitted shall be firm for the term of the contract. Prices should include delivery
of all items F.O.B. destination.
2.4 - Deliverables
The deliverables listed in this section are the minimum desired from the successful proposer. Every
proposer should describe what deliverables will be provided per their proposal and how the proposed
deliverables will be provided.
18
V7
1. All Software, Hardware, System Integration, System Implementation, and Support Services
required to meet the following RIS/PACS/VR integrated, failover/load balancing/replicated
configuration or equivalent:
a. A RIS at each primary data center with replication/automated failover capabilities and a
preferred configuration that would allow load balancing. Data would be replicated and
kept in sync on each RIS.
b. A PACS at each hospital with automated failover capabilities and 12 months of image
storage
c. A real-time, replicated PACS archive SAN at each data center holding 5 years of patient
data storage, 23 years for minors, and lifetime for mammography. The preferred
configuration would allow for load balancing. Some method of Information Lifecycle
Management would be preferred. While ata compression will need to be used, only
industry standard lossless compression (JPEG 2000, et. al.) should be considered.
2. Statement of work to be accomplished.
3. Project plan for implementation.
4. Licensed Software – provided to XXX delivered on CDROM or other electronic media mutually
agreed to by XXX and Proposer.
5. Configured Software – licensed software configured to accommodate the XXX network and
applications environment and business rules. The software shall reside on the production
servers configured with a failover/redundant/replicated strategy in place.
6. Training – training of XXX designated RIS/PACS personnel in use of and administration of the
system.
7. Interfaces – All system interfaces as described in the system requirements must be made
operational prior to going into production on the RIS/PACS.
8. Data migration - PACS images and RIS ADT and other pertinent documents such as scanned
forms. A per study cost of study migration, for the remaining facilities, of any DICOM studies
that are captures before go-live on the RIS/PACS/VR. This should include a rules based ability
to skip old exams that are no longer needed.
9. Report Migration – All existing reports currently in use from one of the RIS systems in place at
an XXX facility will need to be written in the new RIS report writer.
2.5 - Location
All software licensed by XXX from the Proposer shall be delivered to and installed at the location specified by
XXX when the order is placed.
2.6 - Proposal Elements
Note: This section may be altered to meet actual RFP requirements.
2.6.1 Financial
Proposal shall include prices per the schedule furnished in Appendix A, as well as other potential
charges (if any) for proposed services associated with the RFP program implementation and
19
V7
administration that you wish XXX to consider. Please include pricing for Interfaces into and out of the
RIS/PACS/VR including HL7 interfaces (detailed in Appendix D) and modality connections (detailed in
Attachment YYY, including all licenses and fees. XXX would prefer to have per interface costs listed in
the vendor’s proposal, because there could be other interfaces needed once implementation starts. It
is a requirement that no gateway interfaces such as a PACS Broker be used in which to facilitate the
connection between the RIS and the PACS. Please include integration and certification costs for any
existing hardware that can be used with the new system.
2.6.2 Technical
Each Proposer should address how the firm will meet all the requirements of this RFP, with
particular attention to:
1. Plans and/or schedule for implementation, or orientation, or installation, etc. (whichever is
relevant to the RFP requirements).
2. Plans for training.
3. Provision for customer service, including personnel assigned, toll-free number, and account
inquiry, etc.
4. Resumes for account manager, designated customer service representative(s) and any other
key personnel to be assigned to this project, including those of subcontractors, if any.
5. References for at least three states, government agencies, or private firms for whom similar or
larger scope services are currently being provided. Include a contact person and telephone
number for each reference.
6. Information demonstrating the Proposer's financial stability (financial statements, annual
reports, or similar data for the last three years).
7. Information demonstrating the Proposer’s understanding of the nature and scope of this project
as specified in 2.1 of this RFP.
8. Any other information deemed pertinent by the Proposer including terms and conditions which
the Proposer wishes considered.
PART III EVALUATION
The following criteria will be evaluated when reviewing the proposals. The proposal will be evaluated in
light of the material and the substantiating evidence presented to XXX, not on the basis of what may be
inferred. The vendor must meet each of the following criteria, in addition to the financial, technical and
functional portions of this RFP:
1. Have as reference at least two (2) multi-entity sites in a single enterprise environment
(i.e. a multi (>7) hospital network or RHIO like XXX) that is performing 400,000
clinical radiology procedures or more per year. Tasks should include image capture
from the stated modalities, image viewing, archiving, web image distribution and
interfaces to all stated clinical modalities (HIS, Clinical Repository, …);
20
V7
2. Have offered radiology-specific PACS in the market for at least three (3) years and have
at least five (5) sites performing over 200,000 procedures per site;
3. Have performed and have fully operational at least two (2) interfaces to the Hospital
Information System (HIS);
4. Have demonstrated interfaces to a verity of Storage Area Networks (SANs), including
the EMC’s Centera and others;
5. Can meet all stated deadlines including site visits, on-site demonstrations, technical
reviews and the start of the contract negotiations;
6. Have adequate existing (non-contracted) resources to start the installation within 90
days of contract signing and complete the installation within 12 months, including the
completion all interfaces.
7. Have no concerns about meeting the stated objectives of XXX in a timely fashion, which
if not met, would have a negative impact on the overall operations of the radiology
departments within XXX.
The scores for the Financial and Technical Proposals will be combined to determine the overall score.
The Proposer with the highest overall score will be recommended for award.
3.1 - Financial Proposal
(Value of 50 pts) USE VALUES APPROPRIATE TO YOUR SITE
The following financial criteria will be evaluated:
1. Pricing must include unlimited or concurrent mammography licenses.
2. Pricing must include unlimited or concurrent Voice Recognition licenses.
3. Pricing must include unlimited or concurrent PACS software licenses.
4. Pricing must include all unlimited or concurrent software licenses required for other applications
such as 3D visualization, Lung, Mammo and Colon CAD (Computer Aided Diagnosis), seamless
decision support, ED and CTRN (Critical Test Results Notification), centralized monitor calibration
software and any dashboards.
5. Pricing must include any applicable modality connection and modality worklist fees.
6. Pricing must include all RIS hardware (see equipment requirements in Appendix C Equipment
Requirements for hospital specific hardware).
7. Pricing must include RIS and PACS training for both users and system administrators, including
advanced training.
8. Pricing for PACS hardware must include disk space for at least 5 years of permanent image storage
on the SAN, as well as, a complete disaster recovery solution proposed and identified disk space
on distributed PACS servers.
9. Pricing must include any separate hardware required for speech recognition, 3D visualization, Lung,
Mammo and Colon CAD (Computer Aided Diagnosis), decision support, ED and CTRN, centralized
monitor calibration and dashboard systems.
21
V7
10. Pricing must reflect the number of concurrent seat licenses for the diagnostic platform, clinical
platform, and web distribution, and the cost of additional concurrent seats if the amount purchased
requires increasing.
10.1. Please describe your licensing model and, as appropriate, a per unit cost for each type of
license offered, if concurrent (seat licensing will Not be considered).
10.2. Please indicate if you offer an unlimited web client license and if so, include it in the pricing.
10.3. Do inter-process communications use a license and if so, what type of license does it use.
10.4. If another web application connects to the RIS/PACS/VR, does it use a license and if so,
what type of license does it use.
11. Pricing must reflect a disaster recovery, replicated, load balancing architected solution.
11.1. It is preferable that the configuration be a load balancing solution.
11.2. The architected solution should include an automated failover/redundant PACS at each
hospital with 12 months of near-line storage that will be able to operate should network
connectivity to the RIS be interrupted.
12. Pricing must include interfaces into and out of the RIS/PACS/VR including HL7 interfaces (detailed
in Appendix D) and modality connections (detailed in Attachment YYY) including all licenses and
fees.
13. Pricing must reflect the number of DICOM modalities performing the DICOM Store function, and the
ability to add additional devices with the stated cost for each additional modality.
14. Pricing must include hardware necessary to add functionality to modalities that are non-MPPS
compatible. E.g. Gateway that provides Work list, MPPS (Modality Perform procedure step), Print
function, …
15. Pricing must include all necessary costs to migrate legacy DICOM and non-DICOM studies onto a
failover EMC Centera archive SAN.
16. Pricing must include all implementation costs including the project management team and the
clinical applications team. This must be listed as a fixed fee, not to exceed a certain cost. Listing a
percentage amount of the total cost as the project management cost is not acceptable.
17. Pricing must include a service/support contract pricing for five years of a contract to include onsite
and 24-hours a day, 7-days a week, remote support.
18. Pricing must include 3D/Advanced Visualization, Lung, Mammo and Colon CAD (Computer Aided
Diagnosis), Quantitative and Statistical Analysis and Orthopedic Templating. If this is not a
standard offering, please quote the cost separately. This should be server based and available to
radiologists and clinicians alike at any workstation. It should also include pricing for ED/Critical Test
Result Reporting, support Dashboard system, integrated Radiologist decision support systems, and
any other software requested but not included in your system.
19. Pricing must include the annual maintenance costs and the percent it will increase each year for the
next five years for the items included in the vendor’s proposal, provided those items do not change
over said time period. The maintenance costs should not increase by more than 3 percent each
year, provided the contracted items do not change.
22
V7
20. Pricing must include the cost of integration and certification of any existing SAN hardware or PACS
hardware that can be used with the new RIS/PACS system.
21. Pricing must include a per report fee for vendor report writing, of any existing RIS reports that are
not part of the default reports provided in the new RIS, but are currently in use and required or
needed by XXX.
22. A commitment and detailed agreement regarding handling data migration should be included.
23. XXX will independently purchase all clinical workstation hardware.
Prices proposed by the Proposers should be submitted on the price schedule furnished in Appendix A.
Prices proposed shall be firm.
The information provided in response to this section will be used in the Financial Evaluation to calculate
lowest evaluated cost. (Alternate, if applicable: …will be used in the Financial Evaluation Model to
calculate lowest evaluated cost.)
A proposer’s base cost score will be based on the cost information provided in Appendix A and
computed as follows:
USE VALUES APPROPRIATE TO YOUR SITE
BCS = (LPC/PC X 50)
Where:
BCS = Computed cost score (points) for proposer being evaluated
LPC = Lowest proposed cost of all proposers
PC = Total cost of proposer being evaluated
Note: The proposer must include an itemized listing of all expenses or fees, if applicable, (including
travel) that are expected to be paid by the agency.
23
V7
3.2 - Technical Proposal
(Value of 50 Points) USE VALUES APPROPRIATE TO YOUR SITE
The following criteria are of importance and relevance to the evaluation of this RFP and will be used by
the Evaluation Committee in the evaluation of the technical proposal.
Such factors may include but are not limited to:
3.2.1 Vendor background/Financial stability
( 5 points)
References shall be evaluated to determine if the software has demonstrated successful
implementation in organizations of similar size, scope, and complexity to XXX’s environment.
Information of proposer’s financial stability and disclosure of failed contract performance shall be
evaluated to determine the proposer’s ability to deliver the required software, services, and level of
support.
3.2.1.1 Please describe a general overview of your company. Please include the following:
3.2.1.1.1
When was your company founded? Please provide information related to the company’s
ownership.
3.2.1.1.2
Please provide your last three financial statements.
3.2.1.2 Please provide information related to your entry into the PACS market. Please include the
following:
3.2.1.2.1
When was your first PACS product installed?
3.2.1.2.2
How many versions of your PACS product have been released?
3.2.1.2.3
Is the core software developed in-house, did you purchase your product or are you in an
OEM agreement? If OEM, how long has this agreement been in force and for how long
will the company provide support contractually, if the agreement is ended?
3.2.1.2.4
What percent of total revenues are dedicated to research and development?
3.2.1.2.5
Please provide your PACs revenues for the last three years.
3.2.1.3 Please provide information related to your PACS market share. Please include the following:
3.2.1.3.1
How much of the PACS market share do you current have?
3.2.1.3.2
How many installations are installed?
3.2.1.3.3
How many of your installations are filmless?
3.2.1.3.4
Please describe your ability to interface your product to other vendor modalities and HIS,
CIS, and EMR and provide at least three examples where you have done an interface
like this.
3.2.1.4 Please provide three references whose implementations are similar to ours. Please include a
description of the project and how your company helped their institutional objectives.
3.2.1.5 Do you have a user’s group? If so, please describe its function related to development of your
products. How often does it meet?
3.2.1.6 Please provide your standard payment terms?
3.2.1.7 From a vendor perspective, what strengths do you offer above and
beyond the other PACS vendors?
24
V7
3.2.2 Training/Continuing Education
(5 points)
The Proposer shall be evaluated on the proposer’s ability to offer multiple training options and provide a
high level of support to XXX personnel in the implementation and use of the RIS/PACS.
3.2.2.1 Please describe your training approach and how you propose to train the following groups:
3.2.2.1.1
Trainers
3.2.2.1.2
System/Project Managers
3.2.2.1.3
Technical Staff
3.2.2.1.4
End Users e.g. Radiologists, radiographers, clerical staff and clinicians.
3.2.2.2 Please provide a job description for a PACS Administrator.
3.2.2.3 Do you provide any follow up training? If so, describe.
3.2.2.4 Please provide a description of supplemental training you offer for a PACS Administrator or
PACS Super User. These costs must be included in the Financial Proposal.
3.2.2.5 What documentation is included with the purchase of the system?
3.2.2.6 Does your support center provide end user application support? If so, what are the hours of
operation?
3.2.2.7 Do you provide a help utility integrated into your applications? Please describe its features?
3.2.2.8 Please describe your training staff qualifications?
3.2.2.9 Where will training take place for all groups?
3.2.3 Implementation Plan
(5 points)
The Proposer shall be evaluated on the complexity of the implementation plan and its timeline.
3.2.3.1 Describe your implementation strategy.
3.2.3.2 The vendor will be required to be the system integrator for all components, including third party
ancillary systems. Do you have any issues being the system integrator for all
components?
3.2.3.3 During the system implementation, what types of assistance are provided by the vendor at our
site?
3.2.3.4 After the system has successfully been installed, how many people are required to support the
system? What skills are required?
3.2.3.5 Provide a job description for the people required to support the system?
3.2.3.6 Provide resumes of the individuals who will be assigned to help us with our implementation.
3.2.3.7 What assistance can you provide to our IT department with respect to analyzing our current
infrastructure and its ability to support the increased network traffic? Please describe.
25
V7
3.2.3.8 When can you begin implementation of the RIS/PACS project? How long does a typical
installation take?
3.2.3.9 How soon after contract signing can implementation begin?
3.2.3.10
Describe your experience integrating to ZZZ’s HIS.
3.2.3.11 Provide a sample implementation statement of work.
3.2.4 Technical Services and Support
(10 Points)
The Proposer shall be evaluated on the provision of services and support offered including whether
support is 24 hours a day X 7 days a week by 365 days a year and the turnaround time for responding
to issues.
3.2.4.1 Please describe your RIS and PACS product support offering for problem resolution 365 days a
year, 7 days a week, 24 hours a day, remotely.
3.2.4.2 What is your remote assistance response time?
3.2.4.3 What on-site response time do you guarantee?
3.2.4.4 What is your standard warranty for your RIS and PACS solution?
3.2.4.5 Please provide your processes for solving customer issues reported to your service center?
3.2.4.6 What system monitoring tools do you provide with your RIS and PACS solution?
3.2.4.7 Can you support any Virus protection software or are we required to use the virus protection
software that you provide?
3.2.4.7.1 Does the system allow for the installation of virus and spyware software on the workstations
and servers? If not, what is your strategy for guarding against computer viruses and
spyware?
3.2.4.8 What is the strategy for applying Microsoft Operating System patches and updates?
3.2.4.9 The vendor shall supply a QC procedure and any required images and calibration equipment to
assure that the test and calibration requirements in this Section are met.
3.2.4.10
How long will your RIS and PACS solution be supported by your service team? What
was your last product that was sunset (product name, year) and how long did you support it after
the product was discontinued from commercial availability?
3.2.4.11
How often is your software upgraded (version upgrade with new features and
functionality)? Do you require an onsite presence when installing an upgrade?
3.2.4.12
How often is your software updated (bug-fix update, etc.)? Do you require an onsite
presence when installing an update?
3.2.4.12.1 Do you charge an additional licensing fee for software updates, upgrades, or new releases?
3.2.4.12.2 Describe your formal problem escalation procedures.
26
V7
3.2.4.12.3 Are upgrades included within the cost of annual maintenance?
3.2.4.12.4 What is the required scheduled downtime for routine system maintenance, including
frequency, duration, and time of day?
3.2.4.13 Please describe the location of the nearest replacement components to your proposed
solution.
3.2.4.14 What is the maximum on-site response time for a hardware replacement? This should include
the component being on-site for replacement.
3.2.4.15 Describe your capability for remote diagnostics and its scope.
3.2.4.16 Do you guarantee a % uptime?
3.2.4.16.1 Define “downtime” and how it is calculated to include when it begins and ends.
3.2.4.16.2 Please describe if there are any financial ramifications to your company should your
guaranteed % uptime not be achieved on any given month.
3.2.5 Functional Systems Design - System Capabilities and Approach
(25 points)
The following criteria are of importance and relevance to the evaluation of this RFP. Such factors, not
listed in any order of importance, may include but are not limited to:
Items that are marked with a “√” are required.
3.2.5.1 System Requirements
3.2.5.1.1
√ The PACS MUST support commercially available Hierarchical Storage Management
software? Which products are supported?
3.2.5.1.2
√ The system MUST ensure that there is not a single point of failure. How does your system
architecture ensure that there is not a single point of failure? What is your solution for backup and disaster recovery?
3.2.5.1.3
√ The PACS MUST provide 12 months of short-term storage of images in a redundant
configuration at each hospital.
3.2.5.1.4
√ The PACS archive MUST keep 2 copies of all images for 5 years, with minor’s images
being kept for 7 years past the age of majority for minors, and mammography images for
lifetime. Please recommend how you would ensure we have access to pediatric data for 23
years and mammography data for the life of the patient. Describe any Life Cycle
Management capabilities.
3.2.5.1.5
√ The RIS/PACS system MUST be able to provide connectivity to non-DICOM compliant
equipment. Identify the methodology for connecting all existing non-DICOM compliant
equipment to the proposed PACS network. (See Attachment 1 for a list of modalities.)
3.2.5.1.6
√ The RIS/PACS system must be able to function with a Master Patient Index (MPI).
3.2.5.1.7
√ The RIS/PACS system MUST have the ability to synchronize time with the central time
servers used on the network.
27
V7
3.2.5.1.8
√ The RIS/PACS system MUST be compatible with the following Computer Radiography
(CR) equipment and digitizers:
3.2.5.1.9
√ Please describe how your PACS solution uses compression for image storage and
transferring data. The system MUST support loss-less compression. Please provide us
with the performance a remote user could expect when accessing a CT study of 50 images
and a chest study (AP and Lateral views)
3.2.5.1.10 Specify minimum and preferred network connectivity requirements for all devices listed in
the RFP, as well as provide these specifications for other required connections not listed in
the table if applicable to the Proposer’s proposed solution.
3.2.5.1.11 Describe how you handle studies that require images shot on multiple modalities and shot at
different times. Ex. Fluoroscopy with small bowel follow-through. Flouro performed first on
flouro unit, but then as the contrast progresses through the body, plain film are shot to get
the follow-through of the small bowel. The plain film could be shot hours later.
3.2.5.1.12 Specify which database engines you support.
3.2.5.1.13 Describe how your PACS product has been implemented with an open architecture? Does
your architecture support thin client?
3.2.5.1.14 Please provide us with the monitor options that can be configured on a workstation that our
radiologists can select from? Can your workstations be configured to support a dedicated
RIS terminal as well as a monitor dedicated to advance post-processing of images in color?
3.2.5.1.15 How does your PACS product support us in being HIPAA compliant? Do you provide a GUI
to inspect HIPAA Audit trails as well as provide reports? What is the mechanism for export
to a centralized audit repository?
3.2.5.1.16 How does your PACS product support our healthcare system in being DICOM compliant?
What SOP’s do you support? Please provide us with a copy of your DICOM Conformance
Statement.
3.2.5.1.17 Please describe your capabilities to support Pathology, acquisition of digital Dental images,
and Cardiology including ECG waveforms, and Holter Event monitor data.
3.2.5.1.18 Please identify your preferred 3-D vendor. What other vendors do you support and are
there any added costs, benefits, features, etc. to using another vendor?
3.2.5.1.19 What IHE Integration profiles do you support?
3.2.5.1.19.1
3.2.5.1.19.1.1
3.2.5.1.19.1.2
3.2.5.1.19.1.3
3.2.5.1.19.1.4
3.2.5.1.19.1.5
3.2.5.1.19.1.6
28
V7
Describe how you implement the base set of IHE profiles described in the 2006 IHE
Technical Framework? These include:
Scheduled Workflow (SWF)
Patient Information Reconciliation (PIR)
Consistent Presentation of Images (CPI)
Presentation of Grouped Procedures (PGP)
Access to Radiology Information (ARI)
Key Image Note (KIN)
3.2.5.1.19.1.7 Simple Image and Numeric Report (SINR)
3.2.5.1.19.1.8 Charge Posting (CHG)
3.2.5.1.19.1.9 Post-Processing Workflow (PWF)
3.2.5.1.19.1.10 Reporting Workflow (RWF)
3.2.5.1.19.1.11 Evidence Documents (ED)
3.2.5.1.19.1.12 Portable Data for Imaging Integration (PDI)
3.2.5.1.19.1.13 NM Image Integration (NMI)
3.2.5.1.19.2 Describe how you utilize the IHE IT Infrastructure Profiles for security and for crossenterprise access to patient information. If you do not utilize these profiles, describe how
your system handles this, particularly in regards to how it ensures that ALL relevant
information for only that patient will be found. Consistent Time must be supported. The
ATNA profile should be available for implementation for all connections that can support it.
3.2.5.1.19.3 How are you implementing the new Cross-enterprise Document Sharing for Imaging
(XDS-I) Profile?
3.2.5.1.19.4 How are you implementing the new Nuclear Medicine Image Profile NMI with Cardiac
Option?
3.2.5.1.19.5 How are you implementing the new Mammography Image (MAMMO) Integration Profile?
3.2.5.1.19.6 How are you implementing the new Image Fusion (FUS) Integration Profile?
3.2.5.1.19.7 How are you implementing the new Import Reconciliation Workflow (IRWF) Profile?
3.2.5.1.17.8 How are you implementing the new Teaching File and Clinical Trial Export (TCE) profile?
3.2.5.1.20 Describe how PACS can continue to be used at the local level if network access to the
central RIS/mammography/VR system is unavailable.
3.2.5.1.21 Please describe in detail the proposed configuration of servers, workstations, storage
components and additional devices that would comprise the entire PACS system.
3.2.5.1.22 Describe the scalability of the system to accommodate additional procedure volume, users,
transactions and/or additional local/remote sites. Do we need to contact you as the vendor
to scale the system?
3.2.5.1.23 Please describe your mechanism for retrieval of images or data from long-term storage
including length of time required to retrieve images.
3.2.5.1.24 Please describe your experience in supporting a SAN. What storage vendors have you
used with your PACS product?
3.2.5.1.25 Describe safeguards in place to prevent the system from automatically deleting from the online storage of any exam without operator intervention.
3.2.5.1.26 Please describe how your CD importing system will provide the following:
3.2.5.1.26.1 Thumbnails for viewing before the exam is sent to PACS
3.2.5.1.26.2 The ability to modify DICOM header information
3.2.5.1.26.3 The ability to automatically alter header information based on DICOM MWL selection or a
PACS query
3.2.5.1.26.4 The ability to help determine the problem when exams fail to import
3.2.5.1.27 Do you offer a software-only solution?
3.2.5.1.28 Please describe your experience in migrating data.
29
V7
3.2.5.1.29 From a system architecture perspective, what strengths do you offer above and beyond the
other PACS vendors?
3.2.5.1.30 Describe any value added services, such as continuing education opportunities provided to
technologists, on-line training opportunities, incentives on products and services used by the
Radiology department, etc. that your organization will include in this proposal.
3.2.5.2 Security Requirements
3.2.5.2.1
√ The RIS/PACS/VR MUST support single sign-on.
3.2.5.2.2
√ RIS/PACS/VR MUST integrate with Microsoft Active Directory.
3.2.5.2.3 √ Security Groups MUST be used.
3.2.5.2.3.1 √ Security Groups MUST be customizable.
3.2.5.2.3.2 √ How granular are security groups?
3.2.5.2.3.3 Do changes to a group automatically affect all users in the group?
3.2.5.2.4
√ RIS/PACS/VR MUST provide the customer with the ability to define security classes that
combine view only, update, and approval options.
3.2.5.2.5
√ The application MUST support row level security. Describe how row level security is
implemented.
3.2.5.2.6 √ The application MUST allow for the re-issuing of logon ids.
3.2.5.2.6.1 Does this interfere with audit logs?
3.2.5.2.7
√ The application MUST support separation of duties between System Administrators and
Security Administrators.
3.2.5.2.8 √ The application MUST support auditing and logs in order to provide HIPAA compliance.
3.2.5.2.8.1 Is Logon/logoff logged?
3.2.5.2.8.2 Are changes to security logged?
3.2.5.2.8.3 Are changes to data logged?
3.2.5.2.8.4 Is reading data logged?
3.2.5.2.8.5 Is export of exam or image information via CD or other external storage device logged,
including whether the exam was anonymized (all PHI removed)?
3.2.5.2.9
√ The application MUST support customizable automatic inactivity logoff.
3.2.5.2.10 Does the application close if the user fails to enter a valid user id and password after a given
number attempts?
3.2.5.2.11 Does installation require service accounts? If so, can the service accounts be renamed and
can their password be changed?
3.2.5.2.12 Describe in detail how user access security can be configured to limit access to both specific
Patient Exam data and system functionality.
3.2.5.2.13 Describe how users are granted access to the data. Must users have database logins.
30
V7
3.2.5.2.13.1
If so, how do these logins relate to the user’s AD User ID?
3.2.5.2.14 Are Schema changes required?
3.2.5.2.15 Describe how users are granted access to the application.
3.2.5.2.16 What flexibility is provided?
3.2.5.3 Interface Requirements
3.2.5.3.1
Describe what key features your RIS interfacing and integration offers to help our radiology
department improve its service? Are there any other benefits concerning our support staff?
3.2.5.3.2
Has your system been integrated with speech recognition systems? If so, with which
vendors have you interfaced/integrated?
3.2.5.3.3
Please describe how reports are accessed on PACS. Are they stored on the PACS
system?
3.2.5.3.4
Please describe the criteria used to verify that the patient demographic and examination
information sent from the modality is matched with data sent to PACS from the RIS? If data
does not match, how is the PACS administrator notified to resolve these examinations?
3.2.5.3.5
Do you provide API for interfacing to an EMR? Please describe.
3.2.5.3.6
From an interfacing perspective, what strengths do you offer above and beyond the other
PACS vendors?
3.2.5.4 Workflow Requirements
3.2.5.4.1
Describe what key features your system offers to help our radiology department improve its
service once we install your system. Please include any “proof” statements from your
current customer base that reflect their service improvements.
3.2.5.4.2
Please describe how your system can help ensure that an adequate reason for exam (ICD-9
code) will be required for an order to be processed.
3.2.5.4.3
Please describe the mechanisms available for the technologist to display and perform
editing of patient data and examining images at the time the exam is performed.
3.2.5.4.4
Please describe the capabilities you offer to compare a new to an old case.
3.2.5.4.5
Can a radiologist or physician select from multiple on-line old exams for comparison. Please
describe these capabilities available for radiologists as well as other physicians?
3.2.5.4.6
Please describe the system’s ability to automate the retrieval of historical cases.
3.2.5.4.7
Please describe your film printing capabilities.
31
V7
3.2.5.4.8
Please describe your enterprise work list capability and how it facilitates the various user
groups (attending ICU or ED physicians, remote physicians, technologists, radiologist, and
residents).
3.2.5.4.9
Please describe how billing flows for the separate hospitals, or any groups within hospitals,
will be handled when the exam can appear on any worklist and be read by any Radiologist.
3.2.5.4.10 Please provide a list of the various fields that a worklist filter can be configured? Can these
filters be configured by an individual user? Can they be sorted?
3.2.5.4.11 Please describe your capabilities to customize the image review process for specific
physicians? Are these configuration options available to any user or do their preference
settings need to be maintained by a PACS Administrator?
3.2.5.4.12 Please describe the radiology resident’s workflow with your system.
3.2.5.4.13 Please describe how our Operating Rooms would be configured with your system to support
our Department of Surgery, Neurosurgery and Orthopedics physicians?
3.2.5.4.14 Please provide us with your various methods for importing and exporting images from PACS
on CDs/DVDs to other Microsoft applications.
3.2.5.4.15 Please provide us with a list of your image manipulation tools available to the radiologist.
Are there any differences in the functionality available to a radiologist when he is on site or
at home? (i.e. on-call teleradiology)
3.2.5.4.16 Please describe the post-processing applications available with your product. Are these
applications tied to a specific piece of hardware? We may want to offer some of these
capabilities to our physician users. How can you support these users without a dedicated
workstation?
3.2.5.4.17 Describe how you plan to support the orthopedic surgeon and their surgical template
requirements. What templates does your software support?
3.2.5.4.18 Please provide a description of any radiologist efficiency tools or capabilities of the
workstation that would improve our overall report turnaround time. This should include
VR/dictation, Lung, Mammo and Colon CAD (Computer Aided Diagnosis), seamless
decision support, and teaching file and clinical trail export.
3.2.5.4.19 From a workflow perspective, what strengths do you offer above and beyond the other
PACS vendors?
3.2.5.4.20 What tools do you offer to facilitate communication between a radiologist and an ED
physician? How does the ED physician communicate the preliminary read to the
radiologist?
3.2.5.4.21 What tools do you offer for Critical Test Result Notification to facilitate communication
between the radiologist and the clinician?
32
V7
3.2.5.4.22 Do the above three questions provide the ability to notify clinicians via customizable
methods? Do they track sending and receipt times/users, automatic notification of
radiologists within customizable time frames, and reporting for history and PI?
3.2.5.4.23 Please describe how outside exams can flow through the system, including reading
worklists, reporting and billing, without having to store the exams permanently. This is to
facilitate reading exams for other entities.
3.2.5.4.24 Please describe the tools available for enterprise wide workflow monitoring and system
administration and what forms of error notification are included in the system. Is this a
dashboard based monitoring system?
3.2.5.4.25 Please describe any abilities for the following 3D/Advanced Visualization/Quantitative and
Statistical Analysis features. Include a description of any other features you provide.
3.2.5.4.25.1
3.2.5.4.25.1.1
3.2.5.4.25.1.2
3.2.5.4.25.1.3
3.2.5.4.25.2
3.2.5.4.25.2.1
3.2.5.4.25.2.2
3.2.5.4.25.2.3
3.2.5.4.25.2.4
3.2.5.4.25.2.5
3.2.5.4.25.2.6
3.2.5.4.25.3
3.2.5.4.25.3.1
3.2.5.4.25.3.2
3.2.5.4.25.4
3.2.5.4.25.4.1
3.2.5.4.25.5
3.2.5.4.25.5.1
3.2.5.4.25.5.2
3.2.5.4.25.5.3
3.2.5.4.25.5.4
3.2.5.4.25.5.5
3.2.5.4.25.5.6
Regions of Interest and Volumes of Interest
VOI circular, rectangular, freehand, intensity (level set)
VOI propagation
Statistics generator
Algorithms
Brain surface extraction
Volume rendering
Multiplanar reconstruction
Registration
Segmentation
Edge detection
Utilities
Math operations: add, subtract, divide, multiply, log
Maximum intensity projections
Images
Color scales (NIH)
Special Software
Cerebral perfusion calculation
Cerebral diffusion: ADC maps
T2 and T1 calculation
MRS calculation
fMRI maps
Statistical parametrical imaging
3.2.5.5 Clinical/Web Requirements
3.2.5.5.1
Does your web solution offer the same feature/functionality available to your diagnostic
workstation user? Please describe any differences?
3.2.5.5.2
Can remote users use your advanced post-processing capabilities? Please describe the PC
requirements required to support these users?
3.2.5.5.3
Can your remote physicians access the entire PACS database of images? Does your web
solution require that images are stored on the web server disk to offer optimal performance
for your web users?
33
V7
3.2.5.5.4
From a clinical image distribution perspective, what strengths do you offer above and
beyond the other PACS vendors?
3.2.5.5.5
Are enterprise work lists and teaching folders available to your remote users?
3.2.5.5.6
What functionality can be supported on handheld devices? Describe how this can be used in
the clinical environment.
3.2.5.6 Migration Requirements
3.2.5.6.1
Please describe the migration of existing data objects, including you migration partners, if
you do not handle the migration in-house. The vendor will still be expected to oversee the
migration process.
3.2.5.6.1.1 Pixel (image) data.
3.2.5.6.1.2 Reports.
3.2.5.6.1.3 Gray Scale Soft Copy Presentation States.
3.2.5.6.1.4 Key Image Notes
3.2.5.6.1.5 Database creation
3.2.5.6.2
Please respond to the following in regard to a potential future migration of data from your
system to another vendor’s system.
3.2.5.6.2.1 Describe how the radiology reports are stored in your PACS, including the nature (format) of
the object and where it is physically stored.
3.2.5.6.2.2 Please provide a response to each of the following regarding grayscale softcopy
presentation state (GSPS).
3.2.5.6.2.2.1 Please describe the GSPS object (format) created by your PACS and where it is
physically stored.
3.2.5.6.2.2.2 Is this object exported as a DICOM GSPS object when queried by a DICOM-conformant
system?
3.2.5.6.2.2.3 What (if any) technical assistance will be required of your professional services group,
when the time comes to migrate this GSPS object to the next PACS?
3.2.5.6.2.2.4 Estimate the professional services fee you would charge to migrate to the next PACS
(as DICOM GSPS objects) the GSPS objects that will be associated with all of the
radiology images that will be committed to your PACS in the next five years.
3.2.5.6.2.3 Please provide a response to each of the following regarding key image notes (KINs).
3.2.5.6.2.3.1 Please describe the KIN object (format) created by your PACS and where it is physically
stored.
3.2.5.6.2.3.2 Is this object exported as a DICOM KIN object when queried by a DICOM-conformant
system?
3.2.5.6.2.3.3 What (if any) technical assistance will be required of your professional services group,
when the time comes to migrate this KIN object to the next PACS?
3.2.5.6.2.3.4 Estimate the professional services fee you would charge to migrate to the next PACS
(as DICOM KIN objects) the KIN objects that will be associated with all of the radiology
images that will be committed to your PACS in the next five years.
3.2.5.6.2.4 Please respond to each of the following regarding scanned documents.
3.2.5.6.2.4.1 Please describe the scanned document object (format) created by your PACS and
where it is physically stored.
34
V7
3.2.5.6.2.4.2 Is this object exported as a DICOM object when queried by a DICOM-conformant
system?
3.2.5.6.2.4.3 What (if any) technical assistance will be required of your professional services group
when the time comes to migrate this scanned document object to the next PACS?
3.2.5.6.2.4.4 Estimate the professional services fee you would charge to migrate to the next PACS
(as DICOM objects) the scanned document objects that will be associated with all of the
radiology images that will be committed to your PACS in the next five years.
3.2.5.6.2.5
Please provide a response to each of the following questions regarding any other
proprietary data objects stored in the PACS Directory database, or proprietary meta data
objects stored either in Private Tags in the DICOM header or stored in any Private Tag
with proprietary encoding.
3.2.5.6.2.5.1 Please list and describe all of the major data objects created by your PACS that would
be required by another PACS to properly display the image or post-process the image
that are not stored and/or exported as DICOM-conformant objects. For example LUT
values, image acquisition parameters, etc. Please include in your description where
each of these data objects are physically stored in the PACS.
3.2.5.6.2.5.2 Please list and describe all of the major data objects created by your PACS that would
qualify as work products created by the radiologist or technologist during their work with
the images that are not stored and/or exported as DICOM-conformant objects. For
example text notes, preliminary report, etc. Please include in your description where
each of these data objects are physically stored in the PACS.
3.2.5.6.2.5.3 Please list and describe all of the major data objects like those in 1 and 2 above that are
stored in the DICOM header in Private Tags or using proprietary encoding.
3.2.5.6.2.5.4 What (if any) technical assistance will be required of your professional services group
when the time comes to migrate any of the major data objects that you have listed in
your response to 1, 2 and 3 above to the next PACS?
3.2.5.6.2.5.5 Estimate the professional services fee you would charge to migrate to the next PACS
(as DICOM objects or as Public Tags in the DICOM header) any of the data objects that
you have listed in your response to 1, 2 and 3 above.
35
V7
3.2.5.7 Functional Requirements
The functional requirement checklist section provides a list of general and/or specific features or
functions required by XXX. Each function has five columns in which to respond. The criteria for each
column is explained below:
Met Fully - The function is available and completely operational.
Custom-Developed - The function will be custom-developed during installation.
Under Development - The function is planned for a future release.
Not Available - The function is not available in the current software, future software releases, and will
not be custom-developed.
For those features marked Custom-Developed or Under Development, provide a time frame for
development or an availability date for the schedule release of the function.
1.0
Patient Registration
1.1
1.2
1.3
Register inpatients and outpatients on the radiology system
Provide full integration to HIS
Maintain patient profile information to include:
1.3.1 Patient name
1.3.2 Patient identification number
36
V7
1.3.3
1.3.4
1.3.5
1.3.6
1.3.7
1.3.8
1.3.9
1.3.10
1.3.11
1.3.12
Patient medical record number
Patient social security number
Patient film number
Patient type (i.e., inpatient, outpatient, emergency room)
Patient diagnosis
Patient date of birth
Patient sex
Patient admission height
Patient admission weight
Patient visit/admit date and time
1.3.13
1.3.14
1.3.15
1.3.16
Patient allergies
Admitting physician
Attending physician
Patient pregnant
Not
Available
Under
Developmen
t
Custom
Developed
Functional Requirements/Features
Met Fully
Any comments for each requirement should be entered directly beneath the requirement.
1.4
1.5
1.3.17 Date of last menstrual period
Automatically notify the appropriate area of the need to transport
patients at the appointed times to the Radiology Department
View location of patient from any workstation
1.6
1.7
1.8
1.9
Update master files on-line based on user security access
Create and print user-defined notices
Generate labels based on user-defined format
Does the system provide an ability for scanning paper documents to
be maintained as part of the historical record?
1.10 Electronic signature pads to track patient, guardian and employee
signatures on critical documents such as consent forms, authorizations
2.0
Order Entry
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11
2.12
2.13
2.14
2.15
2.16
2.17
2.18
37
V7
Interface with the hospital's order entry system to accept orders for
radiology procedures
Enter orders online in the radiology system
Allow for inquiry by:
2.3.1 Patient name
2.3.2 Medical record number
2.3.3 Social security number
2.3.4 Patient account number
Record the identity of order entry person for each order entry
transaction
Change orders previously entered without having to cancel and reorder
Allow for the backdating of exam orders with a user-specified time for
recovery after system downtime
Generate charges at order entry or results reporting
Create a user-defined order requisition
Cancel order with reason
Generate a user-defined notice of cancellation
Automatically print Pull List
Generate user-defined flash cards for film identification
Automatically print patient prep instructions upon order entry
Support work lists (i.e., order automatically appears on technologists
work list with ability to notate when order is completed)
Access to work lists from any workstation based on user security
access
Automatically update work lists based on updated scheduled or
cancellations
CPT coding
Display the current status of all patients and ordered examinations
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
3.0
Scheduling
3.1
Multi-resource scheduling, which provides the following:
3.1.1 Room, procedures, physicians, equipment
3.1.2 Time schedule of each room for daily scheduling, holidays,
weekends, and downtime
3.1.3 Days of the week that particular procedures can be
performed
3.1.4 Time periods within the day that particular procedures can be
performed
3.1.5 Select alternative rooms/times during scheduling without
exiting data entry
3.1.6 Predetermined procedure duration as defined by the
department
3.1.7 Duplicate exams
Online display of the schedule is available (i.e. day, week, room,
equipment, etc.)
Automatically finds the next available appointment based on criteria
entered
Ability to override the automatic selection of the first available
appointment and manually assign an appointment
Display alerts or questions to ask the patient when scheduling an
appointment
Maintains patient preparation instructions and displays these patient
preparation instructions when the exam is scheduled
Ability to print, fax or e-mail prep instructions or appointment notices
Accepts over-booking
Ability to change the schedule without having to re-enter all data
Records name or initials of the person entering or revising the
appointment
Scheduling information is displayed graphically
Ability to confirm schedules
First available date, time and room for exam is automatically selected
by the system
Multiple exams can be automatically scheduled to be performed
sequentially and without conflict
Block times for a physician, room, piece of equipment, etc.
Change the time allotted for a procedure during the scheduling
process
Allows advance scheduling up to 15 months in advance
Patients can be placed on a wait list if a day’s schedule is full
Schedule report by resource and/or patient
Daily report of exams scheduled but not performed
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13
3.14
3.15
3.16
3.17
3.18
3.19
3.20
38
V7
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
3.21 No-show report and letter
3.22 Interface with third-party scheduling system
4.0 Patient Tracking
4.1
Please indicate data elements captured by the system:
4.1.1 Date and time order was placed
4.1.2 Date and time patient arrived in department
4.1.3 Initials of transporter
4.1.4 Exam start date and time
4.1.5 Exam completion date and time
4.1.6 Technologist identification (must capture at least 3)
4.1.7 Actual procedure(s) performed
4.1.8 Actual supplies used (i.e. contrast, catheters, wires etc,)
4.1.9 Number of films taken
4.1.10 Size of films used
4.1.11 Number of repeats with reason
4.1.12 Exam room used
4.2 Capture all tracking data using barcode technology/
touchscreen/handheld
4.3 Identify all personnel associated with a procedure.
4.4 Ability to provide detail as to why procedures were added or changed.
4.5 Modify, add or cancel procedures capturing reasons via
barcode/keyboard entry and automatically update order history on the
HIS on a real-time basis for patient billing purposes
4.6 View/display all patients tracked into the department who have
remained at a tracking step too long, via a tracking monitor
4.7 Tracking monitor that will refresh automatically at user defined time
periods
4.8 Transmit any procedure status on a real- time basis to HIS
4.9 Provide a view of an individual patient itinerary within Radiology with
up to date status of each exam ordered
4.10 Track components of a multiple step procedure such as an IVP or
nuclear scan (i.e., injection, 1st x-ray/scan, 2nd x-ray/scan, etc.)
4.11 Provide statistical reports on:
4.11.1 Total procedures by technologist
4.11.2 Total procedures by exam room
4.11.3 Total repeat procedures by exam
4.11.4 Total repeat procedures by reason
4.12 Send patient exam status updates from RIS to HIS
4.13 Capture radiographic technique such as, MA, MAS, time, KV,
distance) for any examination
39
V7
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
4.14 Track reactions including what caused reaction, what medications
were given to counteract reaction, volumes, intervening physician, and
severity
4.15 A method of monitoring and reconciling the exams ordered with the
exams actually performed
4.16 User must be able to change the content and layout of the
tracking monitor.
4.17 Associate and track supplies associated with each procedure and
automatically decrement inventory at any tracking step
5.0 Film Management
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10
5.11
5.12
5.13
5.14
Provide table look-up of all possible film loan locations
Loan films to any specified area or borrower
Provide for film loans utilizing either bar code or terminal entry
Generate bar codes for:
5.4.1 Authorized borrowers
5.4.2 Locations
5.4.3 Master folders
5.4.4 Sub-folders
Provide for identification of borrower by identification number or partial
name
Immediate on-line access to determine location on file folders, within
and outside of the department
Ability to perform mass entry of films returned or removed from the
library
Maintain a film move history/audit trail of previous locations
Capture user ID's for all transactions (moving jacket, updating, creating
jackets/folders, and so forth)
Automatically send user-defined reminder letters for film returns
Ability to merge duplicate folders
Ability to specify return dates based on individual borrower with
automatic defaults
Ability to access/display folders by patient name or number
Track films and manage a file room to include
5.14.1 Automatic generation of pull notices
5.14.2 Pull list for files to be moved to off-site storage
5.14.3 Pull list for archive candidates
5.14.4 Support multiple master jackets
5.14.5 Support sub-specialty jackets in each master jacket
5.14.6 Overdue film report
5.14.7 Bar code labels on demand
5.15 Track films from other hospitals and institutions
40
V7
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
5.16
5.17
5.18
5.19
5.20
6.0
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
6.10
6.11
6.12
6.13
6.14
6.15
6.16
6.17
6.18
6.19
6.20
6.21
41
V7
Reserve films for a specific physician if the films are already checkedout
Automatic creation of subfolders and master jacket based on user
definable criteria
Provide a PACS solution
Display an on-line image indicator within your film management
system
Support a web-based solution for image distribution
Results Reporting
Full word processing capabilities
Includes various dictation methods (i.e., result reporting through
selection of drop down menus, voice recognition, or conventional
result reporting through phone dictation
Ability for radiologists to maintain their own passwords
Each radiologist has sophisticated, intuitive work list filtering, sorting,
and column control tools, giving each radiologist the ability to tailor the
work lists as desired
Enable radiologist to enter results for transcription and electronic
distribution by bar code and manual entry
Enable radiologist to directly enter normal results for transcription
Report libraries for physician-specific reports and also for departmental
use
Use of coded templates that can be modified as required
Warnings during result entry such as previous reactions to contrast
Allow the radiologist to have the ability to access each work-list and
select one or more specific reports for verification without having to go
sequentially through an entire queue
Automatic queuing of reports typed by transcriptionist for radiologist
review
Method to notify radiologists and administration of the number of
reports needing to be signed
Enable the radiologist the ability to access their transcribed reports
from remote computer stations for review and verification
Resident readings with radiologist review and approval
Enable the attending radiologist to send a corrected report back to a
resident so that the resident can review it for teaching purposes
Online display of preliminary and final report
Allow supervisors with the appropriate security to query the system for
a listing of reports in radiologist’s queues that have not been finalized
Support multiple attending radiologists on a single report
Support multiple addresses for physicians based on a single physician
number to aid sending of patient results to the appropriate location.
Post a note from web signoff
Create addendum without re-registering patient
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
6.22 Automatic and on-demand print of reports with multiple formats and
multiple copies
6.23 Automatic printing of report at defined locations upon electronic
verification by radiologist
6.24 Cases flagged by date for patient follow-up or ear-marked for teaching
or other files
6.25 Automatically e-mail/page the referring physicians or patient’s location
within the facility alerting them of unexpected finding.
6.26 Auto-fax, and auto-e-mail, to referring physicians/clinics
6.27 Support for the Peer Review process
7.0 Transcription
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7.10
7.11
7.12
7.13
7.14
42
V7
Integrate with an off-the-shelf word processor, such as Microsoft Word
Intuitive graphical front end to all functionality required for radiologists
to create, review, and verify reports electronically
Free text ability and coded phrase capabilities that expand to full text
Text editor contains spell checking functionality
Integration of medical terminology dictionary
Associate multiple requisitions with one report
Formatting of transcribed reports to be varied according to facility
Function to allow transcriptionist to transcribe report without reentering patient and physician demographic information
Maintain complete online audit trails clearly indicating who has
accessed the report and the date and time the report was edited,
reviewed, approved and printed to include both transcriptionist and
radiologist
Audit trail of amended reports, including second transcription, second
radiologist, and second date/time approved
Collect the following data for reports:
7.11.1 Transcriptionist ID
7.11.2 Exam performed
7.11.3 ACR codes
7.11.4 Detailed findings
7.11.5 Dictating radiologist
7.11.6 Dictating resident
7.11.7 Time dictated
7.11.8 Time transcribed
7.11.9 Time verified
Track report editing, such as author, editor date, editor time
Batch printing and on-demand requests for reprinting
Print batch reports according to various sorts, to include:
7.14.1 Referring physician
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
7.15
7.16
7.17
7.18
7.19
7.14.2 Department or nursing unit
7.14.3 Other locations, such as medical records
Display or report on status of report, for example, transcribed,
unverified, final, etc.
Retain and store transcribed reports on-line for a minimum of 60
months
Transcription productivity reports, including:
7.17.1 Corrections report by day/week/month
7.17.2 Transcription lines by transcriptionist - daily/weekly/monthly
Support remote transcription
The system provides a means for electronic communication between
the various caregivers.
8.0 Mammography
8.1
8.2
8.3
8.4
8.5
8.6
8.7
8.8
8.9
8.10
8.11
8.12
8.13
8.14
9.0
9.1
Mammography module is fully integrated with RIS
Capture mammography medical history
Mammography suite provides embedded image call-up, document
management, clinical alerts
Pathology capture and reporting manually or through an optional
interface
Show graphical representation of pathology site
Mammography module is MQSA compliant
Mammography module supports BIRADS Atlas
ACR statistical reports
Standard quality assurance audit logs (e.g., referral, detection,
interpretation, and recommendation profiles)
Allow patient report customization based on patient demographics,
medical history, and risk factors
Letter stream management including user-defined follow-up and
notification letters
Print address labels for mammography letters
Identify false/positive results in a yearly, monthly and user-defined
period
Audit trail of patient follow-up actions
Management Reporting
Activity for patient including:
9.1.1 Patient check-in time
9.1.2 Exam start and stop time
9.1.3 Procedure
9.1.4
9.1.5
9.1.6
43
V7
Room
Equipment used
Non-procedural charges
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
9.1.7 Department/section
9.1.8 Dictated reports
9.1.9 Transcribed reports
9.1.10 Final reports status
9.1.11 Radiologist
9.1.12 Technologist
9.2 Generate productivity reports for department and/or institution by:
9.2.1 Physician
9.2.2 Technologist
9.2.3 Transcriptionist
9.2.4 Shift
9.2.5 Transporter
9.3 Order activity by referring physician
9.4 Departmental/section statistics for:
9.4.1 Visits by patient by location
9.4.2 Procedures by type and location
9.4.3 Totals by patient type for completed orders
9.4.4 Totals by patient type for canceled orders
9.4.5 Procedures by exam, room, radiologist, technologist, and
sub-department
9.4.6 Room/equipment utilization by shift
9.5 Produce procedure reports including:
9.5.1 Average time of procedure per technologist
9.5.2 Average time of procedure in department
9.5.3 Average duration of procedure by technologist, radiologist,
and examination type
9.5.4 Number of procedures by technologist, room/equipment,
department/sub-department or section
9.6 Turnaround time statistics for each patient and procedure including:
9.6.1 From order to started
9.6.2 From started to arrived on PACS
9.6.3 From arrived to verified
9.6.4 From verified to dictated
9.6.5 From dictated to transcribed
9.6.6 From transcribed to sign off
9.7 Repeat analysis studies
9.8 No-show reports
9.9 Cancellations with reasons
9.10 Incomplete examinations
44
V7
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
9.12 Delinquent result reports
9.13 Wait time analysis and average patient waiting times by
department/section, technologist, and shift and/or time of day
9.14 Exams completed, but not dictated; dictated-but not transcribed;
transcribed-but not signed out
9.15 Exams charged but no dictation pending or verified
9.16 Exams dictated or verified but not charged
9.17 Incomplete exams – no dictation
9.18 Selected reports to run automatically on a daily, weekly, or monthly
basis within the system operations parameters
9.19 Extract any type of data elements resident within the RIS or PACS
database
9.20 Display and calculate current performance of selected quality
indicators
9.21 Provide online ad hoc report writer. Please describe.
9.22 Allow utilization of external report software such as MS Access or
Crystal Reports.
10.0 Inventory and Equipment Maintenance
10.1
10.2
10.3
10.4
10.5
10.6
10.7
10.8
10.9
10.10
10.11
10.12
10.13
10.14
10.15
10.16
11.0
45
V7
Inventory control functions
Link standard supplies to procedures and track automatically
Alert staff when inventories reach reorder points
User-defined supply codes
Update inventory supply levels when supplies are received
Capture supply code and quantity, and also generate a charge
through the patient tracking function
Interface with the HIS to transmit supply usage/billing data
Equipment maintenance function
Maintain a resource availability schedule, provide notification of due
dates for equipment maintenance and automatically block out time
for maintenance in scheduling
Manage and track service requests
Manage and maintain equipment contracts and purchase
agreements
Report on equipment failure with reasons over user-defined
timeframes by room?
Provide a preventive maintenance schedule and history on existing
equipment
Show cost of maintenance per room or equipment
Report on service costs by room
Report on service costs by service type
Quality Assurance
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
11.1
11.2
11.3
11.4
11.5
11.6
11.7
11.8
12.0
RIS must automatically update radiology director or department head
of incidents
Identify incidents within department through on-demand report
Provide film repeat analysis report
Provide average time of procedure in the department report
Document reactions to contrast material administered including
material used, amount used, symptoms exhibited
Support teaching file with ACR codes
Provide a waiting time analysis by patient type report
Provide a result report turn-around time analysis report
PACS Integration
12.1
RIS must have an interface to a PACS (Picture Archiving and
Communication System)
12.2 Provide a brokerless, integrated PACS solution. Please describe.
12.3 Demographic data must be available from the RIS to PACS
12.4 Retrieve and route digital images for viewing with the transcribed
report via RIS or HIS
12.5 Support study/Image routing to multiple workstations
12.6
Support exam order entry transfer from the RIS/HIS to the PACS to
support prefetching
12.7 RIS must contain references to individual images in the imaging
archive
12.8 Your solution must provide web based image distribution. Please
describe.
12.9 Solution must support Modality Worklist
12.10 PACS solution must be DICOM compliant
12.11 The RIS/PACS solution MUST support IHE Integration profiles
12.12 Does solution support a RIS/PACS interface with a lifetime clinical
record to identify available images?
13.0 Miscellaneous
13.1 Ability to place policy and procedure manuals and other reference
materials on help menus.
13.2 Ability to link to websites and patient education videos
13.3 Clinical Alerts to help reduce medical errors and facilitate optimal
patient care. Prevents users from proceeding with certain activities
depending upon the situation.
13.4 Method to create paper forms using an electronic document, enabling
users to enter all critical information through the use of radio buttons,
drop down menu entries, checkboxes or as free-text fields.
13.5 Provides an internal electronic mail feature to send messages to
individuals or groups having access to the RIS. Information is stored,
making it available for reports and clinical alerts.
46
V7
Not
Available
Under
Developmen
t
Custom
Developed
Met Fully
Functional Requirements/Features
PART IV. PERFORMANCE STANDARDS
4.1 - Performance Requirements
•
RIS/PACS software shall be delivered that supports the functional and technical requirements
specified in this RFP.
•
There shall be no system corruption of data due to the processing of information by the
RIS/PACS SYSTEM software. Note: User data input errors are not considered system corruption of
data.
•
The Contractor shall install and configure all software to operate within the policies and
guidelines set forth by XXX’s applications and network environment.
4.2 - Performance Measurement/Evaluation
Overall system compliance with specified functional and technical specifications will be verified through
acceptance testing of the RIS/PACS software and hardware. The timeframe for acceptance shall be 30
days from completion of installation and configuration of the software by the contractor.
47
V7
Appendix A
Price Schedule
Please provide prices for the categories below in the provided spreadsheet (Attachment “Price
Schedule.xls”). Please add any additional items as you find necessary. Where a price can be broken
down by hospital please do so. Where an item might be an enterprise category then please specify.
E.g. Shared SAN Archives, RIS Shared Servers.
1
RIS, MAMMOGRAPHY, VOICE RECOGNITION (VR), TRANSCRIPTION LICENSES
List your sites.
2
PACS LICENSES
List your sites.
3
RIS HARDWARE (Servers, SANs, Workstations, Monitors, Gateways, any Hardware/Software
needed to provide the required configuration, Shipping, and any other hardware related cots)
List your sites.
4
PACS HARDWARE (Servers, SANs, Workstations, Monitors, CD/DVD Copier, any
Hardware/Software needed to provide the required configuration, Shipping, and any other
hardware related cots)
List your sites.
5
RIS IMPLEMENTATION/INSTALLATION (Please include expected travel costs)
Enterprise
List your sites.
6
PACS IMPLEMENTATION/INSTALLATION (Please include expected travel costs)
List your sites.
7
RIS TRAINING (Should include proposed number of days and number of staff to be trained;
Include whether training is onsite or offsite and all expected related costs)
List your sites.
8
48
V7
PACS TRAINING (Should include proposed number of days and number of staff to be trained;
Include whether training is onsite or offsite and all expected related costs)
List your sites.
9
RIS ANNUAL SUPPORT/MAINTENANCE (Include whether onsite or offsite and all expected
related costs)
List your sites.
10
PACS ANNUAL SUPPORT/MAINTENANCE
List your sites.
11
OPERATIONS/TRAINING MANUALS
List your sites.
12
INTERFACES into and out of the RIS/PACS/VR including HL7 interfaces (detailed in Appendix D).
List your sites.
13
ANCILLARY APPLICATIONS
List your sites.
14
DATA MIGRATION
List existing stores, exam counts and storage.
Exam counts are effective (specify date) and will increase before migration date. Per study migration cost
for the remaining facilities for any DICOM studies collected before go-live on the RIS/PACS/VR system.
49
V7
Appendix B
Network Maps as of 10/15/2007
List your network diagrams here.
50
V7
Appendix C
Equipment Requirements
Hardware Requirements
Detailed requirements concerning actual equipment required by the XXX hospitals will be provided to
ensure an equivalent configuration is supplied by each Proposer. The equipment specifications are
detailed first and then a list of the equipment needed at the enterprise level and the equipment needed
per facility follows. Proposers should be encouraged to deviate from the required equipment listed if
they believe an alternate configuration would best address the XXX hospital’s requirements, or might
be a better solution from a cost standpoint. These alternative configurations can be provided as
options in the Proposer’s response or can be mutually derived during contract negotiations. All medical
grade monitors must link to the same central monitoring server. We do not want to maintain multiple
monitoring servers for the different versions of medical grade monitors. Please indicate a per unit cost
for each type of workstations needed, as the final number may fluctuate somewhat.
All equipment pricing MUST include:
1. Shipping (FOB destination)
2. Installation services
3. All cables and power necessary for installation
Radiology Reading Workstation
Intel Quad Core Xeon, 2.66 GHz, 2x4MB cache, 1333 MHz Front Side Bus
4GB RAM
300GB 7200rmp SATA II HDD
100/1000 Ethernet NIC
Floppy Disk Drive
49 X CD/DVD ROM
Default Video Card (not part of medical grade display, which has own video card)
No Monitor Included (monitors listed separately)
5 Year Onsite Support
Verification Workstation
Intel Core 2 Duo, 3.0 GHz, 4MB cache, 1333 MHz Front Side Bus
4GB RAM
300GB 7200rmp SATA II HDD
100/1000 Ethernet NIC
Floppy Disk Drive
49 X CD/DVD ROM
NVidia Quadro4 200 MVS 64MB AGP
No Monitor Included (monitors listed separately)
5 Year Onsite Support
51
V7
Image Export Workstation (Only workstation with CD/DVD burner)
8. PC Requirements
• Intel Core 2 Duo, 3.0 GHz, 4MB cache, 1333 MHz Front Side Bus
• 2GB RAM
• 7200rmp SATA II HDD
• 100/1000 Ethernet NIC
• Floppy Disk Drive
• CD/DVD Burner
• 256MB Dual DVI Discrete Video
• 2.0 megapixel 20” flat panel color display
• 5 Year Onsite Support
9. One (1) digital hard copy DICOM CD burner distribution solution
• Use the IHE-PDI profile to create up to 100 CD’s per day with CD-R and DVD-R
recording as well as a mono-color or full color thermal print technology.
Combination CD/DVD writer with (3) 100 disc input bins to record both
CD-R and DVD-R interchangeably. Integrating the Healthcare
Enterprise/Portable Data for Imaging (PDI)
• Ability to act as an onsite archive with full reporting and auditing capabilities.
• Ability to surface label each CD-R/DVD-R with patient and study demographics,
facility logo and unique audit trail identifier
• Ability to easily import studies/images from CDs or DVDs received from outside
institutions, including full reporting and auditing capabilities.
• Provide a simple interface to allow users to import selected patients and/or studies
while ensuring the correct patient and study information is applied to the
imported exam. Thumbnails for the images should be available for review
before the studies/series are imported.
• Ability to query modality work lists or PACS for patient selection, taking
advantage of the IHE-IRWF integration profile to streamline the import
process in finding patient and study information. Ability to manually correct
customer selectable fields in the DICOM header. Integrating the Healthcare
Enterprise/Import Reconciliation Workflow (IRWF)
• Ability to troubleshoot exams that do not import properly so that issues with the
DICOM header or file structure can be identified.
• 24 hour X 7 days a week X 365 days a year Support
52
V7
Dual 5.0 MegaPixel Medical Grade GrayScale Displays (Dual 5MP GS Displays)
•
•
•
•
•
•
•
•
•
•
•
•
User configurable auto-calibration software that will link to a central server application for
centralized monitoring, problem notification and auditing/reporting. This will work in
conjunction with integrated hardware sensors to provide standard, scheduled, auditable
calibration checks. Front side sensors are preferred where available.
Maximum luminance of 800-1000 cd/m2
Maintain a 500 cd/m2 DICOM calibrated luminance.
The contrast ratio should be between 700 and 1000
The display LUT should be 12 bit utilizing DVI output.
Uniform luminance and ambient light compensation with a 170 degree viewing angle.
The displays should be able to be installed on workstations using either Intel or AMD
architectures.
Diagnostic displays should be comprised of a matched pair of medical grade monitors.
Vendor provided video card (PCIe x16 dual DVI preferred) to drive them.
The displays should be factory calibrated as a pair with the video card.
Utilize the DICOM Gray Scale Display Function standard to ensure consistent
representation of images.
Five (5) year standard warranty
Single 6.0 MegaPixel Medical Grade Color Display (Single 6MP Color Display)
•
•
•
•
•
•
•
•
•
•
•
53
V7
User configurable auto-calibration software that will link to a central server application for
centralized monitoring, problem notification and auditing/reporting. This will work in
conjunction with integrated hardware sensors to provide standard, scheduled, auditable
calibration checks. Front side sensors are preferred where available.
Maximum luminance of 500-800 cd/m2
Maintain a 500 cd/m2 DICOM calibrated luminance.
The contrast ratio should be between 400 and 500
The display LUT should be 30 bit color utilizing dual DVI output.
Uniform luminance and ambient light compensation with a 170 degree viewing angle.
The displays should be able to be installed on workstations using either Intel or AMD
architectures.
Diagnostic displays should have dual DVI input so each 3MP part of the screen can be
driven independently.
Vendor provided video card (PCIe x16 dual DVI preferred) to drive them.
The displays should be factory calibrated with the video card.
Five (5) year standard warranty
Dual 3.0 MegaPixel Medical Grade GrayScale Displays (Dual 3MP GS Displays)
•
•
•
•
•
•
•
•
•
•
•
•
User configurable auto-calibration software that will link to a central server application for
centralized monitoring, problem notification and auditing/reporting. This will work in
conjunction with integrated hardware sensors to provide standard, scheduled, auditable
calibration checks. Front side sensors are preferred where available.
Maximum luminance of 800-1000 cd/m2
Maintain a 500 cd/m2 DICOM calibrated luminance.
The contrast ratio should be between 700 and 1000
The display LUT should be 12 bit utilizing DVI output.
Uniform luminance and ambient light compensation with a 170 degree viewing angle.
The displays should be able to be installed on workstations using either Intel or AMD
architectures.
Diagnostic displays should be comprised of a matched pair of medical grade monitors.
Vendor provided video card (PCIe x16 dual DVI preferred) to drive them.
The displays should be factory calibrated as a pair with the video card.
Utilize the DICOM Gray Scale Display Function standard to ensure consistent
representation of images.
Five (5) year standard warranty
Dual 3.0 MegaPixel Medical Grade Color Displays (Dual 3MP Color Displays)
•
•
•
•
•
•
•
•
•
•
•
54
V7
User configurable auto-calibration software that will link to a central server application for
centralized monitoring, problem notification and auditing/reporting. This will work in
conjunction with integrated hardware sensors to provide standard, scheduled, auditable
calibration checks. Front side sensors are preferred where available.
Maximum luminance of 400-800 cd/m2
Maintain a 500 cd/m2 DICOM calibrated luminance.
The contrast ratio should be between 400 and 500
The display LUT should be 30 bit color utilizing DVI output.
Uniform luminance and ambient light compensation with a 170 degree viewing angle.
The displays should be able to be installed on workstations using either Intel or AMD
architectures.
Diagnostic displays should be comprised of a matched pair of medical grade monitors.
Vendor provided video card (PCIe x16 dual DVI preferred) to drive them.
The displays should be factory calibrated as a pair with the video card.
Five (5) year standard warranty
Dual 2.0 MegaPixel Medical Grade GrayScale Displays (Dual 2MP GS Displays)
•
•
•
•
•
•
•
•
•
•
•
User configurable auto-calibration software that will link to a central server application for
centralized monitoring, problem notification and auditing/reporting. This will work in
conjunction with integrated hardware sensors to provide standard, scheduled, auditable
calibration checks. Front side sensors are preferred where available.
Maximum luminance of 250 cd/m2
Maintain a 180 cd/m2 DICOM calibrated luminance.
The contrast ratio should be between 600 and 800
The display LUT should be 30 bit color utilizing DVI output.
The displays should be able to be installed on workstations using either Intel or AMD
architectures.
Diagnostic displays should be comprised of a matched pair of medical grade monitors.
Vendor provided video card (PCIe x16 dual DVI preferred) to drive them.
The displays should be factory calibrated as a pair with the video card.
Utilize the DICOM Gray Scale Display Function standard to ensure consistent
representation of images.
Five (5) year standard warranty
Dual 2.0 MegaPixel Standard Color Displays (Dual 2MP Color Displays)
•
•
•
The displays should be able to be installed on workstations using either Intel or AMD
architectures.
Dual DVI video card (PCIe x16 dual DVI preferred) to drive them.
The displays should be factory calibrated as a pair with the video card.
Single 2.0 MegaPixel Standard Color Displays (Single 2MP Color Display)
•
The displays should be able to be installed on workstations using either Intel or AMD
architectures.
ENTERPRISE
1. All PACS hardware necessary for a redundant PACS configuration at each hospital with 12 months
of short-term PACS Image Storage.
2. Long-Term PACS Image Storage SAN in a failover/replicated/load balancing configuration that will
provide 5 years of storage, 23 years of storage for minors, and life-time storage for mammography
images.
a. A SAN will be at a production datacenter and a backup/failover datacenter.
3. All RIS Hardware necessary to provide a failover/replicated/load balancing configuration
a. Include VR Hardware and any other required hardware to provide your RIS solution such as
radiologist portal servers, fax servers, print servers, etc in a failover, backup, or redundant
configuration.
b. A RIS Server configuration will be located at a production datacenter and a backup/failover
datacenter.
4. HIS to RIS patient demographic interfaces for all CR and FD equipment included in the
configuration as well as existing modalities that are DICOM modality worklist compliant. Must be
55
V7
compatible with CR and other radiology equipment being used by the hospitals (See Attachment
YYY).
5. Centralized calibration tracking and quality assurance reporting of all Medical Grade monitors.
6. All necessary hardware required for modalities that are not modality performed procedure step
(MPPS) compliant (See Attachment YYY).
Site I
18 Radiology Reading Workstations
14 – Dual 3MP GS Displays
4 – Single 6MP Color Display
18 – Single 2MP Color Displays
29 Verification Workstations
11 – Dual 2MP GS Displays
18 – Single 2MP Color Displays
2 Image Export Workstations
List other sites/requirements
56
V7
Appendix D
HL7 Interfaces
XXX will need a per interface cost listed in the vendor’s proposal, for each of the facility interfaces listed
below. The following list of interfaces is a starting point for interface needs.
Site I Interfaces
List any additional sites and Interfaces.
57
V7
Appendix E
Implementation Schedule
Implementation will begin within 90 days of RFP award. It is XXX’s expectation that the selected vendor
will be ready and able to provide a detailed, specific timeline of any and all activities, events and
deadlines, both on the part of the vendor and XXX, associated with implementation as being the most
ideal for XXX in terms of meeting project goals and budget. XXX would prefer a pre-staged server
install, where the RIS/PACS/VR system is setup and tested at the vendors pre-staging facility, and only
shipped to XXX when all system operational testing is complete. If the vendor supports pre-staging,
then XXX would prefer to bring all sites up at one time. Should the vendor not support pre-staging, the
following implementation schedule should be followed.
RIS will be implemented in the order below:
List your facility order.
After each RIS implementation the PACS implementation will follow for that site and take place
simultaneously with the next hospital’s RIS implementation.
58
V7
Download