Court Information:
The Pasadena Municipal Court is open and continues its normal operations for those
people who are able to appear. Persons who are unable to appear in court because of
difficulties related to Hurricane Ike may reschedule their court appearance in person
within a reasonable time (generally 30 days) without penalty.
Curfew:
A curfew remains in effect between the hours of 10P.M. until 6 A.M. until further notice.
A person shall not remain or travel upon any public or private property within Pasadena
city limits between these times. This order does not apply to fuel trucks, supply trucks
and other vehicles assisting with the recovery. Truck loading racks should remain open at
all hours.
Debris Removal:
For debris removal, residents should move materials from damaged buildings, as well as
tree limbs and other vegetative matter to curbside for pickup. Keep building materials
separate from tree limbs and vegetative storm debris, and separate both those from
normal household garbage. Contractors are working with City to speed the debris
removal process with scores of trucks soon to be on our streets.
Debris haulers are not allowed to remove debris from resident's property. Debris must be
placed on the right of way for pick up, between the edge of residence's property line, a
sidewalk, or ditch and the street.
Citizens must avoid open burning of storm and tree debris created from Hurricane Ike.
This includes tree branches and wooden fences. Also, residents are urged to be extremely
cautious around debris and other storm hazards because of the increased risk of exposure
to tetanus. Individuals can be exposed to tetanus through the soil, structural debris
(especially nails), and human and animal waste.
Dialysis Information:
Kidney dialysis patients affected by Hurricane Ike can call (866) 407-3773 to locate
dialysis services.
FEMA Information:
Housing Assistance: FEMA has made federal disaster assistance available including
rental payments for up to three months for homeowners and at least one month for
renters. Persons who need assistance should register at www.fema.gov or at 1-800-621FEMA (3362) or 1-800-462-7585.
Hotel Lodging: For those eligible Ike evacuees from Texas who cannot return to their
homes and have Internet access available, a list of local FEMA participating hotels may
be found at http://femaindex.pasadenatexas.net/
Reimbursement: For FEMA reimbursement assistance due to storm damage losses, call
1-800-621- FEMA. Be sure to save any receipts for purchases that are directly related to
expenses incurred due to Hurricane Ike.
Vouchers: FEMA is not handing out vouchers today at the George R. Brown Convention
Center. This report by a local radio station is incorrect. FEMA assistance can be obtained
by calling 1-800-621-3362 or registering online at www.fema.gov.
Highway Closures:
Currently closed highways include:
 SH 87 eastbound and westbound from Bolivar Ferry Landing to SH 124; closed
due significant damage
 IH 45-Gulf Freeway south of FM 519 is closed to the general public. DPS has
staged a checkpoint for credential review to continue southbound. A dedicated
lane has been established for emergency responders and essential employees;
including state and federal resources, utility providers, active contractors and
commodity deliveries.
 FM 3005/Seawall Blvd from 61st Street to FM 332 is closed to the general public.
Local law enforcement is performing credential inspection and only emergency
responders, essential personnel and residents with proof of local residency are
being allowed to proceed to cross over the Galveston Causeway.
 SH 6 eastbound from FM 519 to IH 45 is closed to the general public. DPS is
performing credential inspection and only emergency responders and essential
personnel are being allowed to proceed. .
 The Lynchburg Ferry and the Washburn Tunnel remain closed due to the effects
of Hurricane Ike. Both the Ferry and the Tunnel will likely remain closed for
another week. The tunnel suffered damage when the pumps could not handle the
massive storm surge from the ship channel. The ferries suffered damage as a
result of being forced by tidal surge upon the pilings to which they were moored.
Library
Both branches of the Pasadena Public Library are closed until further notice.
Madison Jobe Senior Center
The Madison Jobe Senior Center is closed indefinitely. Programming may be relocated to
another city facility in the upcoming weeks.
Mobile Communications Center, where Phone & Internet are provided:
A mobile congressional office is located at American Legion Post 490, across from
Ellington Field, open from 9:00 AM - 7:00 PM. Here residents will be able to report
claims of hurricane damage with FEMA, request loans from the Small Business
Administration, and begin the process of receiving funds to repair damage. This truck
will provide 225 laptop computers with internet connectivity and 225 cell phones. This
center will help the many victims of Hurricane Ike who are being told to call or go online
to register claims, but this is impossible for many because power is not available.
Pasadena Animal Shelter:
The Pasadena Animal Shelter is currently operating under normal business hours. People
can view the shelter’s animals from 11 a.m. until 4:30 p.m., Monday through Friday. On
Wednesdays, the shelter stays open later, until 5:45. The shelter is also open on Saturdays
from 10 a.m. until noon.
The shelter also puts pictures of all shelter animals online, at www.petharbor.com Due to
power outages that were just resolved, the shelter is slightly behind in keeping these
pictures up-to-date, but is working diligently to photograph each animal.
Pet Hotline:
In support of the Hurricane Ike emergency response, the Houston SPCA has launched the
Animal Rescue line to report lost or found animals and to report animal related
information. The Animal Rescue line will be open from 10:00 am to 6:00 pm in the
following days. The Pet Hotline phone number is 713-861-0161.
Phone and Internet Access:
More than 200 phones and laptop computers are available for resident use at the mobile
congressional office, which is located at American Legion Post 490 (across from
Ellington Field). The office is open from 9:00 AM - 7:00 PM.
POD Information:
Currently, a Point of Distribution (POD) is open in Pasadena at Memorial Stadium. The
POD is averaging 500-600 cars per hour.
Power Outage Information:
A majority of Centerpoint Energy’s Pasadena customers are part of the 1.4 million
customers still without power in metro Houston area. Crews are working hard to restore
power, and the number of outages has decreased steadily every day.
The latest numbers from Centerpoint Energy (released at 8 a.m. on 9/18/08) indicate that
approximately 37,185 homes and businesses in Pasadena are without power. The
following is a breakdown of the number of locations without power by zip code:
 77501: 8551
 77503: 5813
 77504: 4389
 77505: 1626
 77506: 13,725
 77507: 1784
 77586: 1297
Centerpoint has released a map on Wednesday afternoon, showing estimated times for
completion of electricity restoration. The map can be viewed here:
http://www.centerpointenergy.com/staticfiles/CNP/Common/SiteAssets/doc/Est.%20Restore%209.17%202pm.pdf
Prescription Assistance:
Anyone who needs a prescription filled must have one of the following:
 A written prescription from a licensed health care provider
 A prescription phoned or faxed in from a licensed health care provider to a
licensed pharmacy in Texas
 A current prescription bottle indicating a remaining refill
 Other proof of an existing prescription
* Note: Prescriptions for Schedule II drugs (commonly referred to as narcotics) must be
written and cannot be refilled.
Evacuees who are in a special medical needs or a general population shelter and have
prescription insurance can receive a 7-day supply necessary medication, and the state will
pay the co-pay amount for that prescription, but it must be filled at HEB or Walgreens.
Hurricane Ike evacuees from a declared disaster location and who have no prescription
insurance coverage who need prescriptions filled for medications or durable medical
equipment are eligible for the Emergency Prescription Assistance Program, and can
receive a 30-day supply of any needed medications. There is no charge or co-pay to the
eligible person. Under this program, prescriptions can be filled at almost any pharmacy in
Texas. For more information, call (866) 935-4135.
Recreation Facilities and Programming:
All Parks & Recreation programming and activities that were scheduled to take place at
City recreation centers has been canceled for the next two weeks. Programming and
activities scheduled for the Madison Jobe Senior Center has been suspended indefinitely.
Salvation Army:
A Salvation Army hot meal truck is located at Pasadena Community Center, 2732
Cherrybrook Lane, serving food from 10 a.m. to noon and 4 p.m. to 6 p.m.
School Closings:
Pasadena ISD classes are cancelled until further notification, with school cancelled at
least for the remainder of this week (through Friday, September 19). Deer Park ISD
classes are also cancelled at least through Friday, September 19.
Shelters:
Red Cross shelters have been established at the following locations:
 Richey Street Baptist Church, 1010 Richey St. for shelter, and
 Peace Lutheran Church (capacity: 75 people), 6435 Fairmont for shelter and food.
Street Conditions:
All streets in Pasadena are passable at this time. Due to power outages and damage, some
traffic signals are out or are flashing red lights in all directions. Flashing red, no-lit signal
or a missing traffic control devices should always be treated as an all-stop intersection.
Drivers should exercise patience and proceed with caution after stopping.
Tax Information:
The IRS is providing taxpayers affected by Hurricane Ike with seven extra days to file
individual estimated taxes and corporate taxes. Taxpayers directly impacted by the storm
will have until midnight September 22 to meet their tax filing obligations without
incurring late filing and payment penalties.
Trash Pick-up:
We are currently on a normal pickup schedule for trash at this time. For debris removal,
residents should move materials from damaged buildings, as well as tree limbs and other
vegetative matter to curbside for pickup. Keep building materials separate from tree
limbs and vegetative storm debris, and separate both those from normal household
garbage. Contractors are working with City to speed the debris removal process with
scores of trucks soon to be on our streets.
Debris haulers are not allowed to remove debris from resident's property. Debris must be
placed on the right of way for pick up, between the edge of residence's property line, a
sidewalk, or ditch and the street.
Citizens must avoid open burning of storm and tree debris created from Hurricane Ike.
This includes tree branches and wooden fences. Also, residents are urged to be extremely
cautious around debris and other storm hazards because of the increased risk of exposure
to tetanus. Individuals can be exposed to tetanus through the soil, structural debris
(especially nails), and human and animal waste.
Unemployment Benefits:
Texans whose jobs were lost or interrupted because of Hurricane Ike are eligible for
special disaster unemployment assistance through the Texas Workforce Commission,
which is providing disaster-related unemployment benefits to those who are eligible. The
benefits range from a minimum of $57 a week to a maximum of $378 a week depending
on a worker's past earning history. Individuals who are self-employed also may be
eligible for these disaster-related unemployment benefits. Applications must be filed by
Oct. 15.
Disaster unemployment payments are available to those who:
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

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
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were working or were self-employed or who were scheduled to begin work or
self-employment;
can no longer work or perform services because of hurricane damage to the
workplace;
can establish that their work or self-employment was their primary source of
income;
don't qualify for regular jobless benefits from another state;
can't work because of an hurricane injury;
became the breadwinner or major supporter of a family because the head of the
household died.
To file for benefits, individuals need their Social Security number, a copy of their most
recent federal income tax forms or check stubs, and documentation supporting they were
working or self-employed at the time of the hurricane. To apply, file online
www.texasworkforce.org or call a (800) 939-6631 during business hours.
Volunteer Opportunities:
If you would like to help others in the community as they recover from Hurricane Ike,
please contact Volunteer Pasadena at (713) 475-7259 for a list of volunteer opportunities.
If you are in need of volunteer assistance, you should also contact Volunteer Pasadena at
the same number.
Water Billing:
Pasadena residents whose water bill payments were due during Hurricane Ike have
received an extended deadline to pay their bills without penalty. There will be no late fee
charged until after Friday, Sept. 19.
Water Quality/Safety:
Our water is now safe to drink throughout all Pasadena ZIP codes. Please keep these tips
in mind as you begin to use tap water again:

Flush your water service line and household plumbing by running each faucet
until you notice a change in water temperature, typically no more than 5 minutes.

Clean out ice makers by making at least three batches of ice and discarding
them.

Drain and fill your water heater and any other water you may have stored in
tanks.
IMPORTANT NUMBERS/NUMEROS IMPORTANTES
Pasadena Police Department: (713) 477-1221
For an emergency, dial 911.
Pasadena non-police emergency numbers:
Action Line: (713) 475-5555 - during business hours, or
(866) 357-8099 – answered 24 hrs. a day
Centerpoint: (713) 207-2222
Report ONLY Power Lines Down/Reporte líneas caídas
Social Security Assistance: (713) 740-7110 or (800) 772-1213
(If you haven't received your assistance / sí no ha recibido su asistencia)
TXDot: (713) 802-5076 or (800) 452-9292
(Road Closures/ Cierre de Calles)
FEMA: (800) 621-FEMA (3362) or www.fema.gov
(Housing Assistance/Asistencia de Vivienda)
Red Cross: (713) 943-7000
(Shelters/Albergues)
Salvation Army: (713) 378-0020
Missing Persons/Personas Perdidas: (713) 313-1656
Report Price Gouging/Reportar Estafas: (800) 252-8011 or/o (713) 755-2648
Pet Hotline / Mascotas: (713) 861-0161
PoD Locations/Sitios Distribución: (713) 881-3100
Debris/Escombros: (800) 207-2325
(How to Set up Debris for Disposal & pickup schedule/ Cómo juntar sus escombros para
que sea recogidos y las horas previstas)
To view the Mayor’s latest remarks regarding the city’s recovery efforts after Hurricane
Ike, Pasadena residents with cable access can tune into the Pasadena Channel on channel
16. The briefing can also be viewed any time on the city’s website at
www.pasadenatexas.net.