SWYPFT`s Equality Delivery System Dash Board

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SWYPFT: Equality Objectives 2012/2016

Executive Summary

South West Yorkshire Partnership NHS Foundation Trust welcomes and embraces the new NHS Equality Delivery System (EDS) and intends to use this tool to improve performance on Equality & Inclusion within the Trust. The EDS is designed for the NHS to deliver on the Public Sector Equality Duties 2012, Human Rights

Act 2000, NHS Constitution and Care Quality Commission standards. The EDS and Equality Act 2010 is fundamentally based on an outcomes focus approach, addressing any health inequalities and disparities faced by equality groups and puts people who use our services and communities and who will ultimately hold us accountable, at the heart of the process.

The Trust Board have signed up to the EDS, Dawn Stephenson, Director of Corporate Development has director level responsibility for Equality and Inclusion, with

Non Executive, Helen Wollaston equalities champion at board level. We have a strong governance structure for Equality and Inclusion which consists of the Strategy into Action Group (STAG), which is the Quality Academy and BDU director level group reporting into the Clinical Governance and Clinical Safety Committee supported by the BDU local Equality & Inclusion Action Groups.

On the 31 st January the Trust published equality information on its workforce and people who use our services, meeting its requirements under the Public Sector

Equality Duty. However, this information is by no means the full picture in terms of data and through the EDS, we plan to publish more equality information on an annual basis.

We have adopted the EDS four strategic goals as part of our Equality Strategy and developed employment and service delivery equality objectives, which are specific and measurable to particular equality groups and based on the equality information that has been published so far. This approach supports our requirements under the Equality Act 2010.

During March 2012 the Equality & Inclusion team facilitated Equality & Service Users Experience strategy workshops across each district, for our service users, carers and staff, who had the opportunity to have their say and influence the Equality Strategy and objectives. Overall based on the existing information, the above workshops and local authority led workshops involving local economy stakeholders the Trust has provisionally graded itself as “Developing “on the EDS grading system. To ensure the EDS process is as meaningful as possible for our service users, carers, interest groups and staff, we aim to schedule stakeholder assessment events for each Business Delivery Unit in June/July 2012 to reassess the information we have used to grade our services as “Developing”.

As this is the transitional year of the EDS and the Public Sector Equality Duties, we aim to have an on-going approach to engagement, which will mean service users, carers, staff and communities will have the opportunity to influence our plans throughout the year and beyond.

Included in this document are:

- Overarching General Duty (PSED)

- EDS goals and Strategic Equality Objectives

- Service Delivery Equality Objectives

- Employment Equality objectives

- Equality Delivery System (Dash Board Assessment as at March 2012)

- Equality & Inclusion KPIs (draft)

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Overarching General Duty(PSED)

Eliminate prohibited conduct of discrimination, harassment and victimisation;

Advance equality of opportunity between those sharing a protected characteristic and those not;

Foster good relations with those with a protective characteristic and the wider community.

EDS goals and Strategic Equality Objectives

1. Better health outcomes for all

Strategic Equality Objective : Consult and involve service users, employees and the wider communities in prioritising actions to reduce health inequalities, exclusion and promote equality.

2. Improved patient access and experience.

Strategic Equality Objective : To provide accessible, appropriate information and communication to our employees, service users and the wider communities we serve and improve access to our buildings and facilities.

3. Empowered, engaged and well-supported staff

Strategic Equality Objective : Ensure equality of opportunity and outcomes in our recruitment, selection and appointment processes, terms and conditions of employment, workforce development and support schemes (e.g. training, career progression and promotion, flexible working arrangements).

4. Inclusive leadership at all levels

Strategic Equality Objective : Ensure talent management and leadership programmes opportunities support and develop inclusive leadership within the

Trust and the new national Equality and Diversity competencies are embedded across the Trust.

Service Delivery Equality Objectives:

1. Reduce average length of stay of women within inpatient MH services

2. Reduce self harm within British groups

3. Reduce MH admissions of BME groups within inpatient services year on year so it is broadly representative of the local population (Excluding Forensic services)

4. Reduce Average Length of Stay of BME groups within inpatient MH services

5. Reduce seclusion and restraints of BME groups within inpatient MH services

6. Increase utilization of BME groups using Talking Therapies and community services

7. Improving patient experience by all protected characteristics

Employment Equality objectives:

1. Increase the number of people with a disability employed within the Trust workforce

2. Increase the number of young people within the Trust workforce

3. Increase BME representation at all levels, with a focus on band 7 and above.

4. Reduce the incidence of bullying and harassment (NHS Staff Survey)

5. Undertake pay audit between men and women (Pay audit)

6. Improve employee engagement by protected groups (Equality Staff networks)

7. Increase uptake of equality and diversity training

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Equality Delivery System Dash Board – March 2012

RAG: Completed In progress

EDS Implementation Steps

1. Buy-in from Boards & Governance

Structure in Place

2. Resources for EDS implementation identified

3. Engagement / Involvement:

Voluntary / Community Sectors;

Local Authorities/ LINks

4. Engagement / Involvement: Patients and Carers

5. Engagement / Involvement: NHS

Staff and Staff Side

6. Publish information; Compliance with Equality Duty (31.01.12)

7. Evidence assembled for EDS grading by *Stakeholders

8. Performance analysed and EDS grades agreed by *Stakeholders

9. Equality Objectives Set

Not started / insufficient progress

Grade: RAG Narrative & proposed actions

Board signed up & Equality & Inclusion Governance structure already established

Equality & Inclusion team, Corporate services

Stakeholder Assessments scheduled for June/July 2012

Equality & Service User & carer experience strategy workshops across the BDUs taking place March 2012

Equality & Service User & carer experience strategy workshops across the BDUs taking place March 2012

Completed and Published on Trust website

Completed and Published on Trust website, however, requesting more equality data from performance and information

Provisional grading is given as Developing based on the information gathered and published so far. However, this will be checked by the stakeholder events in the summer

Draft Equality Objectives, see below

KPIs and proposed equality objectives part of BDU performance framework 10. Integrated Equality Objectives in

Mainstream Business Planning

11. EDS Grading and Equality

Objectives Published (06.04.12)

12. EDS Implementation Plan

Equality strategy and objectives published

EDS Plan will be submitted to the SHA July 2012

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Equality & Inclusion KPIs will underpin and deliver the Strategic Equality Objectives

Equality & Inclusion: BDU KPIs 2012/2013 (draft)

Key Performance Indicator Source (Key Drivers) Measure/possible evidence

EDS Goal 2: Improved patient access and experience

1. The BDU/service has a range of mechanisms in place for seeking the views of people who use services and their carers, and involve people in the annual planning and developing of services, in particular, engaging with seldom heard groups .

Public Involvement Duty

Equality Act 2010

Equality Delivery System

(EDS)

CQC standard

NHS Constitution

Feedback audits

National patient opinion surveys

KIOSK

Dialogue Groups

Annual Reports

CPA audit etc

2. BDU/service monitors patient experience audits by all protected characteristics and demonstrates year on year improvements

3. The BDU/service has taken action to address any issues raised as a result of service user and carer feedback and has fed back to service users/carers

4. All service users have been involved in developing their individual care plan which identifies any special needs in relation to ethnicity, language, culture, religion, gender, sexual orientation, disability, age, maternity and pregnancy etc.

Public Involvement Duty

Equality Act 2010

Human Rights Act 2000

NHS Constitution

EDS

Public Involvement Duty

Equality Act 2010

EDS

CQC standard

Public Involvement Duty

Equality Act 2010

EDS

CQC standard

Time scales

2012 -

2013

EDS

Grading/

Developing

RIO

Count me in census

National opinion surveys

EIAs

Discharge feedback survey

2012 –

2013

Under

Under developed

Feedback audits

National patient opinion surveys

KIOSK, CPA audit,

Story boards

Equality Impact

Assessments (EIAs)

Feedback audits,

National patient opinion surveys,

KIOSK, CPA audit etc.

2012 -

2013

2012 –

2013

Developing

Developing

Trend Actions

BDU’s need to undertake targeted engagement & involvement activities with seldom heard groups.

All Trust’s patient experience audits should collect and measure information from all equality groups covered by the Equality Act 10.

BDU ’s to develop story boards as evidence & monitor this by equality groups.

Ensure CPA &

Count Me In census audit collects and measure this by equality groups.

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EDS Goal 1: Better health outcomes for all

5. The BDU/service has been subjected to a full and robust EIA and has subsequently developed equality objectives and action plans. Furthermore the service can demonstrate better outcomes through the EIA process year on year.

Equality Act 2010

EDS

CQC standard

6. Service has good community data on equalities and uses this data to benchmark and set targets.

Equality Act 2010

EDS

7. The BDU/service provides and monitors the quality of accessible information and communication.

Equality Act 2010

Human Rights Act 2000

EDS

8. The BDU/service has assessed the accessibility of its premises for people with physical, learning, sensory disabilities etc.

9. Ethnic profile and also other protected characteristics detained under Mental Health

Act in the service are consistent with local population profile.

CQC standard

Equality Act 2010

Human Rights Act 2000

EDS

Equality Act 2010

Human Rights Act 2000

DRE

CQC standard evidence

EIAs & Action Plans

EIAs

Count me in Census

JSNA

PEAT assessments

EIAs

PEAT assessments

EIAs

RIO

Count me in census

EIAs

Benchmarking reports

Time scales

2012 -

2013

2012 -

2013

EDS

Grading

Developing

Under developed

Achieving

2012 –

2013

Developing

2012 Developing

Trend Actions

Good progress made by services, however, new EIAs need undertaking due to the recent significant changes to services.

2001 Census out of date, national projection data patchy. Begin to use

2011 census later in the year. Develop a corporate equality data template & publish this on Trust website

Develop Corporate interpreting and translation policy with clear governance structures.

Equality & Inclusion

Action groups to look at Estates and

Facilities audit on disability access

BDU to begin using patient data systematically and use postcodes to help understand high admissions.

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10. BDU/service monitors and scrutinizes access issues by protected characteristics and appropriate action plans are developed to address any disparities.

11. BDU/service monitors and scrutinizes health outcomes by protected characteristics and appropriate action plans are developed to address any disparities.

12. Inpatient services meet national standards in relation to single sex accommodation, including access to women only day rooms and service users have access to appropriate facilities for prayer/worship.

EDS Goal 3: Empowered, engaged and well-supported staff

13. Diversity profile of the workforce at all levels within the Trust is broadly representative of the population served.

Equality Act 2010

Human Rights Act 2000

NHS Constitution

EDS

Quality Accounts

Equality Act 2010

Human Rights Act 2000

NHS Constitution

EDS

Quality Accounts

Equality Act 2010

Human Rights Act 2000

NHS Constitution

EDS

Quality Accounts

RIO

Count me in census

National opinion surveys

EIAs

RIO

Count me in census

System one

DTMS

National opinion surveys

EIAs

Count me in census

National opinion surveys

EIAs

Source (Key Drivers) evidence

Equality Act 2010

Investors in People

EDS

Publishing workforce data including the publishing of workforce report and objectives

2012 -

2013

2012 -

2013

2012 -

2013

Time scales

2012/2

013

Under

Developed

Under D

Under ped

Developed

Developing

Ensure RIO, System

One, & count me in census collects, monitors and measures access by equality groups.

(also action 2, 4, 9).

Ensure RIO, System

One, & count me in census collects, monitors and measures health outcomes by equality groups.

(See also action 2,

4, 9, 10).

Produce corporate transgender policy and training to reflect legal changes within equality act.

Link in with the work by EMSA group.

EDS

Grading

Developing

Trend Actions

HR & OD strategy setting out clear direction and support on how this would be achieved.

(Positive action schemes, shadowing, mentoring, leadership programmes and promote volunteering)

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14. Arrangements are in place to support people with disability and long term conditions to obtain and retain employment, including evidence of reasonable adjustments.

Equality Act 2010

Investors in People

EDS

CQC standard

15. BDU/service has systems in place for employee engagement such as employee staff networks so the workforce is involved before priorities are set.

Equality Act 2010

Investors in People

EDS

CQC standard

16. BDU/service can demonstrate that all staff are up to date with their mandatory training on

Equality & Diversity.

Equality Act 2010

Investors in People

EDS

CQC standard

17. Workforce data such as applicants, short listing, appointment, promotions, flexible working, exit interviews, disciplinary, grievances, bullying/harassment, pay bands, training are monitored and published by all protected characteristics including the evidence base and analysis within workforce report and subsequent key priorities have been set.

Equality Act 2010

Investors in People

EDS

CQC standard

Workforce data report

Disability staff survey

NHS Staff survey

Exemplar employer framework

2012/

2013

Developing

Staff surveys

Employee engagement events

NHS staff survey

Local partnership forum

Staff surveys

NHS staff survey

2012 -

2013

2012 -

2013

Publishing workforce data including the publishing of analysis report and objectives

2012

Under developed

Developing

Achieving

HR to facilitate the review and interpretation of the results of Disability

Staff survey, NHS staff survey and health & wellbeing survey facilitating the production of action plans.

HR strategy/ framework to address this to meet compliance under the equality act.

(Staff networks are seen as good practice).

Corporate training arrangements are in place for E&D training, need to review frequency

Workforce data on diversity published, analyzed and objectives developed in accessible format by

January 2012.

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