Ann M Jenkins Instructional Intervention IPT 560 Instructional Intervention Strategy Participatory Lecture/Discussion Background: This is the first session of a number of short learning activities for my staff of 60 trainers, based in Ithaca, NY. Management has requested that these new training activities be as efficient and high-impact as possible. Topic: The topic for the first instructional intervention is Thomas Gilbert’s Behavior Engineering Model. The Behavior Engineering Model provides human performance technologists with a way to systematically and systemically identify barriers to individual and organizational performance. The behavior engineering model will add an important tool to our training and performance repertoire. The audience: where and how employees work: Learners consist of the training group (60 trainers) located in Ithaca, NY. Approximately three quarters (45) of the trainers in this group of sixty travel extensively. All trainers spend the last two weeks of each month at corporate headquarters working on analysis, development, and implementation of training activities. A group of approximately 20 trainers spend two weeks of each month traveling for two-week extended training periods to branch offices around the world and the other portion of the traveling training group (25 employees) travel for one-week training sessions. These travel periods always occur during the first two weeks of each month, allowing the last two weeks of each month for training development, working together on new projects and implementation processes. The two week period at the end of each month also allows for the training group to plan in-house training and learning. Description of the instructional strategy: Participatory lectures and discussion methods seek to put lecture material in the hands of the learners and stimulate learner involvement. (Boyd, 2000) Participatory lectures may use large visual aids to illustrate concepts, enhancing most learners’ ability to recall concepts later. Participatory lectures will allow for a large number of learners to feel involved in the lecture process and learners will benefit from visual aids, comments, discussions and movement around the training room that is generated by using participatory lecture format. Participatory lectures also involve learners in the process of the lecture without intimidating or burdening them unnecessarily. Why I chose this strategy: I chose participatory lecture as the instructional strategy for a number of reasons. Lectures provide the opportunity to display methods and examples, provide structure and inspire and motivate learners to explore topics further. Participatory lectures result in learners learning more than in traditional lecture formats because learners can work on problems within a group to truly grasp the fundamentals, having additional opportunities to clear up confusion or misconceptions with the facilitator or lecturer in the room (Sarkisian, 1994). Employer-based reasons for choosing participatory lecture and discussion methods are the fact that classroom instruction has the economical potential of reaching many students at once. My employer also is familiar with and expects some sort of classroom training to be held on site during each fiscal year. Employees at this time are also used to and prefer face-to-face instruction for new training purposes. Using the checklist Deciding to Use Classroom Instruction from Stolovitch and Keeps, (p. 487), classroom instruction was found to be a good fit. Reasons include the ability to provide supervision and support to the learners who are learning the new HPT methods, the flexibility to provide changes during the course as experience grows and affordability of the method. We currently have a technology equipped, large training room that holds 100 employees, and while we are also in the beginning stages of implementing an online learning management system to our training department, not all Ann M Jenkins Instructional Intervention IPT 560 employees are comfortable with or desire to learn online yet. The face to face instruction will give the learners the ability to focus on learning Gilbert’s BEM instead of focusing on the new and mostly yet unused online system. Employee-based reasoning for choosing participatory lecture is to allow learners to practice their new skills as part of the hour long training session. The classroom instruction will also allow for explanations and motivational activities to occur. Since we are moving to an entirely new training method with the introduction of HPT methods, motivating the employees to accept HPT methods and think in new ways will be an important part of the training. Lastly, classroom instruction allows three training facilitators to provide sequenced and realistic practice conditions for the 60 employees. The facilitators will be able to walk around the room to provide assistance, and employees will be able to share useful prior experiences with the class. Employees who grasp the new methods quickly can also support their co-workers throughout the learning activities. Experience and Learning Our Level of Involvement We Tend to Remembe r Re ading Hearing words Looking at pictures 50% of what we hear and see Watching a movie Looking at an exhibit Verbal recei ving Passive 10% of what we read 20% of what we hear 30% of what we see Visual recei ving Watching a demonstration 70% of what we say Recei ving and partici pating Participating in a discussion Doing a dramatic presentation Active 90% of what we say and do Seeing it done on location Simulating the real expe rience Doing Giving a talk Doing the real thing Image taken from PowerPoint presentation Case Teaching and Writing http://lnweb18.worldbank.org/essd/essd.nsf/bef216e1366e2b1d852568d300686bba/c8a44 8995068faed85256a49007e34c8/$FILE/Case%20Teaching%20and%20Writing.ppt#1 How I will teach it: Content Covered: Behavior Engineering Model Objectives: Participants will be able to explain and identify barriers to individual and organizational performance in a short case study activity. Participants will be able to distinguish the differences between an individual’s repertory of behavior and environmental supports. Ann M Jenkins Instructional Intervention IPT 560 Preview: Preview of the behavior engineering model technique. – 5 minutes Lesson Overview: Introduction to Gilbert’s Behavior Engineering Model using a case study story – 10 minutes Behavior Engineering Model Overview using visual aids, carefully constructed questions for learners, and flashcard activity between learners. Invite learners to ask questions and challenge what they’ve learned so far. When questions arise, instead of answering them, ask for an answer from other learners. – 15 minutes Exercise: Explain to learners they will now use what they learned in the last half hour and apply it to the case study sheets they have in their packets. Directions for the activity will be on the slide at the front of the room. Learners will be grouped into groups of four (15 groups) to complete this activity. The three (3) facilitators will walk around the room to support learners and guide them in the right direction. - 15 minutes Discussion and wrap up: Learners will complete a one-minute paper at the end of class. Students write down what they consider the main point of the class and the main question they still have as they leave. Some of these questions will be used to continue instruction on the behavior engineering model. Ask participants what they learned from the activity. Bring in the major points of information allowing time for general discussion of observations, questions and remarks. Facilitate a large group discussion concerning the ideas of where participants can use the behavior engineering model in their daily work. Case Studies: A Swedish study selected an educational method including participation, interaction, recurrence, and a locally well known facilitator. The design of this participatory learning method was based on the case method learning technique. This method, using participatory learning in recurrent seminars, was then compared to the traditional way to implement practice guidelines on secondary prevention in coronary heart disease. The seminars begin with the presentation of a case. A case is a description of a defined critical situation requiring a clinical decision from a defined general practitioner. It could be an authentic patient case, or a defined critical situation, which addresses aspects of secondary prevention in daily clinical practice. A locally well known cardiologist together with 4–7 general practitioners participated at each seminar. The interactive dialogue starts with the evidence, followed by a discussion on the context—for example, working conditions, family situation, life style, economical constraints, and social and cultural settings of both the patient and the physician. However, the most important components of the decision process are believed to be of an abstract nature and include values, attitudes, beliefs, emotions, motivation, knowledge, ethical aspects, and communicative capability of both the patient and the physician. Important components affecting the decision, and the final treatment result, are also the physician’s sense of professional coherence, and the patient’s sense of coherence as a patient. To approach the goal of continuous medical education—improvement in health care delivery— the use of effective evidence based educational methods are necessary. Educational methods have to evolve from didactic lectures to active educational methods that have been shown to have the potential for changing professional practice, such as participatory learning. http://heart.bmjjournals.com/cgi/content/full/90/1/113 Ann M Jenkins Instructional Intervention IPT 560 This case study focused on The Essential Service Index for Women’s Health. The objectives of the program were: To understand the process used to develop the Essential Service Index for Women’s Health in the Local Public Health System, To recognize how the application of the Essential Service Index can be used to teach the essential services and to assess the local system for women’s health care; and To identify leadership competencies that can be taught through group assessment, action planning and specialized training During the education process the following issues were uncovered: About 11% of US women live below FPL Access to health insurance coverage often determined by employment Disparities exist for women of color As opposed to breast cancer, lung cancer is number one killer of women Mental Health/Substance Abuse Women make about 80% of health care decisions for their family Goals of the project were to: To promote increased knowledge and understanding of the essential public health services and national public health performance standards at the local level To increase knowledge and skills in the areas of the core competencies of public health Lessons learned: Staff were concerned about women’s health issues and invested in problem solving process Staff saw importance of using team building activities Participatory model was much more effective than traditional “lecture” style Small group work offered opportunities for “wisdom of the group” to emerge When staff was given the opportunity to identify and prioritize their own goals, there was much more “buy-in” Administrative staff enjoyed opportunity to learn and share with clinical staff as equal team members http://www.nwgahealth.com/phli/PHLI.ppt Buzzwords Mini-lectures Discussion-lectures Empowerment-lectures Brainstorming Debates Lecturettes Surveying Quick-thinks Enabling environment Consultants and Writers: Consultant: Peter Frederick: Developer of the "participatory lecture," orderly brainstorming, in which students are asked to generate ideas and share their knowledge on a topic. Instructional Consulting: School of Education: Indiana University at Bloomington http://www.indiana.edu/~icy/lecture.html The Training Doctor, LLC: http://www.trainingdr.com/capabilities.htm Ann M Jenkins Instructional Intervention IPT 560 Sources of Help: Web sites: Lectures play a vital role in teaching. Here are twenty ways to make lectures more participatory. Adapted from Participatory Lectures, Derek Bok Center for Teaching and Learning, 1992. http://bokcenter.harvard.edu/docs/TFTlectures.html Teachers can create an active learning environment by encouraging students to ask and answer questions. Excerpt from the TA Handbook on the University of Delaware’s Center for Teaching Excellence website discusses how teachers should ask questions and how to encourage students to ask questions. http://www.udel.edu/cte/TAbook/question.html List of strengths and limitations of 14 teaching methods, such as lecture, lecture with discussion. brainstorming, videotapes, class discussion, small group discussion, case studies, etc. http://www.hcc.hawaii.edu/intranet/committees/FacDevCom/guidebk/teachtip/comteach.htm Books: Peter Taylor - How to Design a Training Course: A Guide to Participatory Curriculum Development Peter Taylor shows teacher trainers, development trainers and course developers how to design training courses by actively involving potential course participants and stakeholders. Users of this book will be able to provide leadership, training and coaching in all aspects of the participatory curriculum development process, leading to the design, implementation and evaluation of more effective training programs. Chambers, R. (2002) Participatory workshops: A sourcebook of 21 sets of ideas & activities. Sterling, Va.: Earthscan Publications Ltd. Patricia A. Richard-Amato: Making It Happen: From Interactive to Participatory Language Teaching, Third Edition References: Bold, M Participatory Lecture Technique: Increasing learner involvement in a traditionally passive setting. Retrieved April 21, 2006, Web site: http://www.marybold.com/plt.pdf Sarkisian, E (1994). Tips for teachers: Twenty ways to make lectures more participatory. Retrieved April 21, 2006, from Derek Bok Center for Teaching and Learning, Harvard University Web site: http://bokcenter.harvard.edu/docs/TFTlectures.html