WEST AFRICAN RURAL FOUNDATION REPORT ON TEAM BUILDING TRAINING PROGRAMME FOR NORTHERN REGION POVERTY REDUCTION PROGRAMME, TAMALE, GHANA MAY 07 – 09, 2007 SUBMITTED BY JAGNE ASSOCIATES AND MANAGEMENT DEVELOPMENT AND PRODUCTIVITY INSTITUTE MAY, 2007 1.0 INTORDUCTION 1.1 SOURCE OF AUTHORITY Following an assessment of institution capacity and signing of a Memorandum of Understanding, the Management Development and Productivity Institute (MDPI) was appointed as one of three Regional Training Institutes under a Management Capacity Strengthening Project (MCSP). The West African Rural Foundation, the Coordinator of MSCP also decided, the Jagne Associates should “co-lead” the training in Team Building with MDPI. 1.2 PURPOSE AND SCOPE The report is an account of the training in Team Building as conducted for Northern Region Poverty Reduction Programme (NORPREP) The Scope includes: Training Execution Training Evaluation and Conclusion 1.3 THE TERMS OF REFERENCE (TOR) The TOR for the assignment is as contain in the contract 1.4 ACKNOWLEDGEMENT The Consultants wish to acknowledge the cooperation received from WARF and NORPREP during the course of assignment execution. 2.0 TRAINING EXECUTION 2.1 TITLE TEAM BUILDING 2.2 OBJECTIVES At the end of the training, the trainees were able to: - Explain the concept of Group, Team, Team Building and Team Effectiveness in the context of a Project/Programme Define current problems facing NORPREP as a team and offer suggestions to moving the team forward 1 2.3 - CONTENT Concepts of group, Team, Team Building and Team Effectiveness Stages in Team Development Process Team Members Roles and Competencies Threats and Major Barriers to Team Effectiveness How to conduct Effective Meetings Building Trust Conflict Handling and Negotiation Problem Clinic: Interpersonal Relationship (Johari Windows). 2.4 PRESENTATION Methods and Techniques include short lecture, questions and answers, group exercises, group works, role play and problem clinic. Other Team Building methods include working in changing small groups and changing group leadership. There was a review of previous day’s teaching and learning and a summary of each day’s work during the training. Training resources used on the training included, LCD Projector, Lap-Top Computer, Flip Chart Stand and Paper, Scribbling pad and pens. One other resource is the Course Handout. 2.5 PARTICIPATION Participants included 1. James Afari 2. F. A. Dzikunu 3. Mohammed Ahmed 4. Mohammed Fuseini 5. Alhassan Bushira 6. Jacob Achulo 7. Amama K. Habib 8. Akoto-Ansah Emmanuel 9. Frances Kazine 10. James Ayikade 11. Eden Gbeckor-Kove 12. Agnes D. Ali 13. Ibrahim Issah 14. Vitus Ayigagure 15. Fuseini Haruna Prince 16. Stephen Baidy 17. Gregory Addah 2 Participation was high and went into the breaks. 2.6 Duration: 25hour (spread over 3 days) At the request of the project and participant owings to exigencies of their work schedule for the week of the training, they prefer extending the training period daily to 8 ½ for 3 days in order to cover the full scope of training to using the normal 5-hour day for 5 days. 3 3.0 TRAINING EVALUATION 3.1 TRAINEE EVALUATION A designed evaluation instrument was used by trainees to evaluate the training programme. A copy of evaluation form is attached as Appendix 1. The analysis of the evaluation is that: Criterion I The workshop was relevant to my Role and Responsibility Rating Strongly Agree – 10, Agree – 7, Strongly Disagree – 0 Reasons: Enhance team spirit, not too sure, my role is not clear. Meets my expectation, would be applied at the workplace NORPREP should spell out roles of departments Particularly good for me at my workplace Will help me relate to team members very well Acquire knowledge that will improve my working relationship with team members. Enhance my knowledge in practical terms. Very intelligent presentation with equally brilliant feedback. Second workshop on NORPREP management improvement should be an annual affair. Criterion 2 The topics presented were understandable and at an appropriate level of details Rating Strongly Agree – 11, Agree – 6, Strongly Disagree – 0 Reasons: More participation created by adult learning techniques used Presentation at each point was excellent Very detailed, will help me in my day-to-day administrative work. Various presentations were clear, humorous, just good for adult I have learnt about leadership and how to build effective team and trust. Topics were treated in details With exercises before each presentation I was able to understand and contribute actively. 4 - Topics treated has enlightened me and needs to be continued Topic very relevant to team spirit and collaborative team building. The contents were adequate and very useful. Criterion 3 The workshop subject matter was presented at a comfortable pace Rating Strongly Agree – 12 Agree – 5, Strongly Disagree – 0 Reasons: It was participatory and facilitators had patience explaining unclear issues to the satisfaction of all participants. All the topics were handled systematically and explained to details, however, there was no time for some of the topics to be presented at length. Participants were made to express views freely in a conducive mood, where every comment or suggestion was valid. Facilitators ensured that participants were abreast with discussions It was slow and time was made for comments from participants fully Criteria 4 The duration of the workshop was appropriate Rating Strongly Agree – 1, Agree – 14, Strongly Disagree – 2 Reasons: It was compressed too much because of the readjustment of the programme. But we need to learn more, but when tired, can’t absorb plenty There could have been more elaboration on certain issues on the handout. However participants were stretched. However there was no time for some of the topics to be presented at length. Initially well but later packed to its fullness. The workshop should have been extended by at least one day for indepth discussions of the topic. However the period should be longer. Criteria 5 The Facilitators adequately covered the Topics Rating Strongly Agree – 13, Agree – 4, Strongly Disagree – 0 5 Reasons: - Facilitation was very good Each facilitator adequately presented their topic well They were able to cover all the topics Very excellent and in a language easily understood by all Were the best. Criteria 6 Have your expectations on the workshop been adequately met? Rating Yes – 17, No - 0 Reasons: Not Applicable Criteria 7 Do you think the workshop has been useful? Rating Yes – 17, No – 0 Why Yes Reasons: Skills imparted are very relevant not only for the project team work but for my official work as well. The workshop has broadened my knowledge. Learnt more about team building It gives me some tools for self-assessment on relationship with others It has provided a platform for reviewing relations with other members and resolving conflicts, I have broadened my knowledge about team building. Teamwork is useful for every development effort We have learnt how to build teams and negotiate will It will improve my working relationship with fellow team members: knowledge about communicating information to team members, conflict resolution, By enlightening my views on pertaining issues. I have been exposed to new information on team building and how to tolerate others. In increasing my skills at team participation Gained information form other participants. Will enable me know how to better relate with my staff We were introduced to team building, this will help us in other circles and not only on NORPREP 6 Criteria 8 Do you think the knowledge from the workshop will help in your daily work. Rating Yes – 17, No - 0 Reasons: Skills imparted relevant for project work, office work and for home management. It will help me carry my office work well. Regularly assessment of self by team members is essential Now whenever am on a team I will know how to prevent my views and chair a meeting. A team needs to be consciously built, a team is different form an ordinary group. By managing subordinates at workplace I will apply it at my work-side and also be able to talk to other workers of my organization. As a trainee manager, outputs of the workshop will refocus my thinking and help me work better. Criteria 9 Do you think you can use the knowledge from the workshop to train others Rating Yes – 17, No - 0 Reasons: - But would need more exposure Criteria 10 State one thing you like most about the workshop Reasons: Very interactive and facilitators were highly sociable. The way the facilitators presented their lectures The group work and case study sessions Negotiation skills, Johari Windows, Teamwork of the facilitators. The emphasis on delivery, discussions, group work than on distribution and discussion of handouts. The presentation skills, of course, instructors and the course handout. 7 - The full participation of all. The exercises and group work given; Also the free participation of participants. Presentation by facilitators The sitting arrangement, the three square meals provided The relaxed and participatory nature of the presentations and discussions. Not a teacher – student relations. Collaborative spirit among facilitators and team members. The calm atmosphere in which the workshop was held and the emphasis on team building. Topic on interpersonal relations, it will enable me open to the facilitation was very good and participants were very attentive. - Criteria 11 State one thing you thing must be changed about the workshop Reasons: - Extend no of days, Environment, Training venue too close to town All OK. None The days of schedules should be extended Duration should be increased The early start of the day’s work Long lectures should be reduced to ovoid being dull Interspace presentations with filmshows to illustrate true life situations as a basis for facilitating change and enhancing team spirit during project activities More time to be spent on team building The morning session should start at 9: 00 am In future the program should be residential and outside town for full participation free of obstructions. 3.2 TRAINERS OBSERVATION Participation during the programme was high and there was full concentration on all sessions. It was observed that the representation from the stakeholder organizations keep changing at meetings making information sharing difficult. The team was advised to keep proper records of meetings, which should be available to anybody attending NORPREP meeting. There is the need to involve other relevant stakeholders especially district assembles in training workshops of the project. 4.0 CONCLUSION The Team building workshop was conducted as designed and planned. The conduct of the workshop was rated by participants as relevant and effective. 8