Conference Paper Mobilizing voices for domestic worker protection in Indonesia Sri Wiyanti Eddyono, Estu R. Fanani, and Yurra Maurice Based on research report by SCN-CREST for the UNRISD project on When and Why the State Responds to Women’s Demands: Understanding Gender Egalitarian Policy Changes in Indonesia, 2015 Paper prepared for ILO 4th Conference on Regulating for Decent Work: Developing and Implementing Policies for a Better Future at Work (RDW) 8-10 July, 2015, Geneva, Switzerland The United Nations Research Institute for Social Development (UNRISD) is an autonomous research institute within the UN system that undertakes multidisciplinary research and policy analysis on the social dimensions of contemporary development issues. Through our work we aim to ensure that social equity, inclusion and justice are central to development thinking, policy and practice. UNRISD, Palais des Nations 1211 Geneva 10, Switzerland Tel: +41 (0)22 9173020 Fax: +41 (0)22 9170650 info@unrisd.org www.unrisd.org Copyright © United Nations Research Institute for Social Development This is not a formal UNRISD publication. The responsibility for opinions expressed in signed studies rests solely with their author(s), and availability on the UNRISD Web site (www.unrisd.org) does not constitute an endorsement by UNRISD of the opinions expressed in them. No publication or distribution of these papers is permitted without the prior authorization of the author(s), except for personal use Acknowledgement This paper is written based on the SCN CREST research report on “When and Why the State Respond to Women’s Demands: Understanding Gender Egalitarian Policy Changes” in Indonesia, 2015, in collaboration with UNRISD. In Indonesia the research was conducted in Jakarta, West Sumatera, East Java and East Lombok by seven researchers: Sri Wiyanti Eddyono, Estu R. Fanani, Dini Anitasari Sahbaniah, Farha Ciciek, Juni Warlif, Yurra Maurice, Haiziah Ghazali, and Sisillia Velayati. To protect the anonymity of our respondents, all names have been changed. List of acronyms and abbreviations Baleg Bappeda Dinas Ketenagakerjaan Dinas Sosial DPR-RI ECOSOC LARD LBH LBH APIK NTB JALA PRT KAPRT KAPRTBM LPA Komnas Perempuan PKB Prolegnas PRT SA-KPPD Solidaritas Peduli PRT Legislation Body Regional Planning and Development Board Labour Agency Social Welfare Agency National Parliament UN Committee on Economic, Social and Cultural Rights The People’s Advocacy Institute for Democracy Legal Aid Institution Women’s Legal Aid Institution West Nusa Tenggara Province A network of women’s NGOs, domestic worker organisations/unions, legal aid institutions, and labour unions Network of Domestic Workers Action Committees Domestic and Migrant Workers Action Committee Child Protection Services National Commission on Violence Against Women The National Awakening Party National Legislation Programme Domestic workers Samitra Abhaya Women’s Pro-Democracy Group Solidarity for Domestic Workers 4 Contents Acknowledgement ..................................................................................................................... 3 List of acronyms and abbreviations ........................................................................................... 4 Abstract ...................................................................................................................................... 6 Introduction ................................................................................................................................ 7 Framing the issue of mobilization for domestic worker protection ........................................... 7 Mobilizing around the Bill for Domestic Worker Protection at the national level .................... 9 JALA PRT strategies ........................................................................................................... 10 Komnas Perempuan strategies ............................................................................................. 12 The state’s response ............................................................................................................. 12 Mobilization of domestic worker issues at the sub-national level ........................................... 16 Mobilization in West Sumatera Province and West Pasaman district ................................. 17 Mobilization in East Java Province and Jember district ...................................................... 17 Mobilization in West Nusa Tenggara Province and East Lombok district .......................... 19 The challenges of mobilization: a conclusion .......................................................................... 22 The complexity of domestic work ....................................................................................... 22 Fluctuations in mobilization ................................................................................................ 22 The political interests of policy makers ............................................................................... 23 Abstract This paper assesses mobilization for the bill of the protection for domestic workers in Indonesia. This advocacy campaign was initiated in 2004 by the NGO network JALA PRT in collaboration with the National Commission on Violence Against Women (Komnas Perempuan). We argue that advocacy for the bill of the protection for domestic worker is very challenging, since it combines gender and class issues. In a patriarchal society, domestic work is still seen as low status, unskilled work for women. Employing domestic workers is a strategy for transferring domestic work burdens from upper and middle class women to lower class women. From interviews and observations conducted as part of a qualitative research methodology, the paper reveals a strong element of contestation of gender and labour issues within national and sub-national parliaments and governments. The resistance of the government and parliaments is a significant challenge for these networks. The lack of a strategy to obtain support from the public at the national or local levels, as well as limited resources undermines capacity to counter resistance from policy makers in Indonesia. Key words: women’s mobilization, women’s advocacy, domestic workers, gender equality policy, Indonesia. 6 Introduction This paper examines mobilization for a bill of protection for domestic workers (called the Domestic Worker Bill) in Indonesia. The mobilization for a Domestic Worker Bill started at the national level in 2004, and later spread to several provinces and districts. This advocacy campaign has occurred over four national governments: the end of President of Megawati Sukarnopoetri’s government (2004), the first and the second government of President Bambang Yudoyono (2004-2009 and 2009-2014), and the on-going government of President Joko Widodo (2014-2019). However, no new law has yet been enacted. This study seeks to analyze how and why this mobilization was initiated by the women’s movement at the national and sub-national levels, and how government responded to its demands. In Indonesia, domestic workers are mostly poor/lower class women with limited education who migrate between villages, from small towns to larger ones, or from villages to cities (DPR-RI 2011; Jurnal Perempuan 2005). There are no reliable data on the number of domestic workers in Indonesia, which itself demonstrates the lack of policymaker interest in this group of workers.1 These women are usually called domestic helpers (pembantu) rather than domestic workers. They perform many different kinds of domestic work at their employers’ houses with long hour works (up to 12 hours a day) and receive very small salaries (LBH Jakarta and JALA PRT, 2013). They are also very vulnerable to exploitation and abuse by their employers (JALA PRT, 2010). The labour law does not yet recognize these domestic workers as workers or offer them protection. The only protection provided is the Law of Protection from Domestic Violence. This law only protects domestic workers from violence by their employer if they live in their employers’ houses, but even then it does not cover their basic rights as a worker. This paper first sets out a theoretical framework and methodology for analyzing the mobilization of domestic worker protection. It then analyzes the initiation of a mobilization campaign by the JALA PRT network, the main advocacy actor, as well as the National Commission on Violence against Women (Komnas Perempuan), along with the state’s response. The following section examines mobilization for supporting the bill of domestic worker protection at the sub-national levels: in the three provinces and three districts where our research was conducted. The final section of the paper identifies challenges faced by these networks and makes some general conclusions. Framing the issue of mobilization for domestic worker protection Htun and Weldon (2011) identify two dimensions of policies that can shape the way reform is mobilized by the actors. The first dimension is whether the policy aims to empower all women, which Htun and Weldon call a gender status policy, or whether it just addresses a specific group of woman who face problems because of the sexual division of labour -a classbased policy. Class based policies aim to eliminate inequalities among women, assisting those women with fewer opportunities. The second dimension is whether the policy is a 1 In 2002, ILO estimated that there were about 2.6 million domestic workers in Indonesia (Komnas Perempuan, 2011). In 2008, the Indonesian Statistics Centre (Badan Pusat Statistik/BPS) counted 1,714,437 domestic workers in Indonesia of which 11 % were children (DPR RI, 2011). In 2009, based on a rapid assessment, Jaringan Nasional Advokasi Perlindungan Pekerja Rumah Tangga (JALA PRT), the national network for advocacy for domestic worker protection, estimated there were 10 to 16 million upper/middle class households assisted by domestic workers (JALA PRT, 2010). doctrinal issue that challenges religious or customary doctrines embedded in the society, or non-doctrinal one, less related to religious doctrine. Expanding on Htun and Weldon’s categories, we identify domestic worker protection as a problematic issue, since it includes both gender and class based interests and combines doctrinal and non-doctrinal issues, as presented in Table 1. Table 1. Domestic work as a cross-cutting issue Domestic work Gender-based Class-based Doctrinal Non doctrinal Challenge the gender labour division between men and women, as understood broadly and as part of religious cultural practices. Challenge the interpretation of domestic work as only a woman’s job Challenge inequality between Promote the idea of women: between employers domestic work as decent and domestic workers work In Indonesia there is an existing gender ideology, which mainly situates women’s role in the domestic sphere and men’s in the public one (Robinson, 2009; Wieringa, 2015). This gender division of labour is legitimized by state institutions and by cultural/religious interpretations. Thus, there is a strong perception in society that domestic work is women’s work. However, this ideology has been practiced differently by different women (Blackburn, 2004; Blackburn et al. 2008). In several parts of Indonesia, especially in cities, there has been a change in women’s roles, with an increase in the number of women working outside the home. As women are still culturally obliged to manage their domestic responsibilities, they have double roles and double burdens. Our observations and research interviews find there are different strategies for how women deal with this double burden. Women who live in rural areas and who work outside the home usually rely on relatives such as sisters and mother, or on neighbours.2 In return, these women assist family members purchasing food or give them money from time to time. It is not, however, the usual practice to make regular payments to these relatives. Women who live in cities usually find women who are not relatives to assist them in domestic work. They delegate their domestic work to these other women who are paid on a regular basis for their services, as domestic workers.3 This complexity of domestic work has contributed to the difficulty of framing the issue for those movements who initiated the mobilization, and in shaping their strategy for advocacy. From a narrow perspective, domestic work may appear to be a labour issue that only involves employers and domestic workers, and which Htun and Weldon (2010) would categorise as a non-doctrinal and class-based issue. However, domestic work also relates to the gender division of labour that contributes to the double burden for women. Analyzing gender advocacy policy, Fraser (1989) and Mazur (2009) conclude that advocacy for gender equality is a complex and non-linear process, which involves different actors with diverse demands, and requires various strategies to achieve its goals. Referring to these 2 This is found in Pasaman Barat, Lombok Timur and Jember districts. 3 This phenomenon mainly happens in cities such as Jakarta, Mataram, Surabaya and Padang. 8 authors, we identify the same complexity in the process of advocating for domestic worker protection. The advocacy process is a political one, in which the political context and the configuration of the state influence the prospects of success (Fraser, 1989). Analyzing relations between women and the state in Indonesia, Blackburn (2004) observes that the state is not a monolithic entity. There are different bodies and agencies within the state, led by different people who may have diverse perspectives and interests. In the Indonesian context of decentralization, the state has different layers: national, provincial, district levels that have their own authority for developing agendas, policies and programmes. This complexity of state configuration may also create difficulties for promoting the protection of domestic workers. The experience of the Indonesian women’s movement in advocating for a law on protection from domestic violence in 2004 (Eddyono, 2005; Munti, 2008) revealed that the extent to which the state accommodates demands depends on whether there is resistance from counter-actors, and how strongly these counter-actors mobilize their resistance compared to the mobilization of the women’s movement. Thus, broader public support is a significant factor that influences the success of advocacy, and strong public pressure can effectively force states into accommodating demands. Furthermore, the way the women’s movement mobilizes the issue and frames it is important for generating public support and for preventing resistance. In the Indonesian context of democracy and decentralization, broader support is needed not only at national level but also at local levels. In order to analyze whether there are differences in mobilization at the national and subnational levels, we conducted research in three districts and provinces. We chose these locations because some specific advocacy for domestic worker protection had taken place in there. Furthermore, these areas have a strong Islamic culture, but have different ways of practicing their religious culture, since they have different kinships systems. Between September 2013 and December 2014 we conducted interviews with NGOs, state institutions, religious and cultural leaders and other relevant respondents. We also conducted observations of NGOs and state institutions, and reviewed relevant documents and the academic literature. We observed that local cultural contexts influence the dynamic of mobilization at the subnational level and the state’s response. Sub-national level District Pasaman Barat Jember Lombok Timur Kinship system Province West Sumatera East Java West Nusa Tenggara Matrilineal Parental Patrilineal Mobilizing around the Bill for Domestic Worker Protection at the national level In this section, we examine the two actors who started the mobilization campaign: JALA PRT and Komnas Perempuan. JALA PRT is a network of women’s NGOs, domestic worker organisations/unions, legal aid institutions, and labour unions. Meanwhile, Komnas Perempuan, which was established in 1998 through a presidential decree, is a state institution which operates as an independent human rights body, and has a mandate to promote the elimination of gender based violence and to protect women’s human rights. Back in 2004, several cases of violence against domestic workers had raised public concern, which led several NGOs to collaborate with Komnas Perempuan to conduct research on the situation of domestic workers in ten cities across Indonesia. This research was carried out to provide a platform for systematic advocacy for the protection of domestic workers. The research found that domestic workers were very vulnerable in terms of physical and psychological violence and recommended state protection. Based on the results of this study, the NGOs agreed to formalize their network, naming it JALA PRT, and began their own advocacy activities (Jala PRT; 2010). Since then, even though JALA PRT and Komnas Perempuan both had a similar advocacy focus on domestic workers and the establishment a new law to protect these workers, they carried out separate advocacy activities and pursued different strategies towards this goal. JALA PRT strategies In the year of its establishment, 2004, JALA PRT produced an academic policy paper (Naskah Akademis4) to demonstrate the urgency for new law. The network also drafted a bill for domestic worker protection. The most important issue raised by the bill is introducing the term “domestic worker”, thereby identifying the labour rights of domestic workers and the responsibility of the state in protecting them. In order to get feedback on their bill, JALA PRT organized consultations with different organisations, mostly NGOs and groups concerned with the issue of domestic workers. Also in 2004, JALA PRT approached the National Parliament to initiate the bill through the submission of the academic policy paper and the development of a draft bill.5 During the process of advocacy, JALA PRT implemented various strategies: i) facilitating domestic workers’ organizations and unionization, ii) mobilizing support from organizations at sub-national levels (provinces and district levels), iii) expanding their network by establishment collaborations with labour unions and migrant workers’ movements, and iv) approaching government bodies such as the Ministry of Labour and Transmigration, the Ministry of Foreign Affairs and the Ministry of Women’s Empowerment and Child Protection. JALA PRT realizes the importance of domestic workers themselves voicing their own concern, rather than relying entirely on NGOs6. However, the number of domestic worker groups and unions is very small, most are only recently established and they are mainly found in Java, the location of the national capital, Jakarta.7 JALA PRT also found that organizing domestic workers is not an easy task and it takes considerable time. The biggest difficulty is 4 This paper sets out the argument for why the bill is proposed. In Indonesia’s legislative making procedure this paper must be provided by the initiator of the bill. Usually, the paper is developed based on academic research, which is why it is called an academic policy paper. 5 In the law making process in Indonesia, there are two ways to propose a bill. This may be done by the Parliament, as a parliament initiative bill, or by the government as a government initiative bill. JALA PRT decided to approach parliament so that the bill became a parliamentary initiative. Both of these processes require an academic policy paper and a draft bill. 6 JALA PRT ‘s meeting, May 21, 2014). 7 The survey conducted by JALA PRT and IDWN (2013) found nine domestic workers’ organisations operating across several provinces. Five of them are already in the form of domestic workers’ unions, namely 1) Merdeka Domestic Workers’ Union in Semarang, with a membership of 102 domestic workers; 2) Tunas Mulia Domestic Workers’ Union in Yogyakarta, with 412 members; 3) Tunas Bangsa Workers’ Union in Surabaya, with 100 members; 4) Anggrek, Teratai, and Melati Workers’ Unions, established in 2008, and with 200 members; and 5) Sapu Lidi Workers’ Union in Jakarta with 60 members (JALA PRT-Dawn, 2013). 10 to persuade employers to allow their domestic workers to have a day off to participate in activities organised by domestic worker organizations.8 Between 2009 and 2012, JALA PRT made alliances with other groups in order to ratify ILO Convention no.189 (which is the first international instrument in the world that provides assurance and recognition of domestic workers’ rights as workers) as well as to demand for a national law to protect domestic workers. These alliances have been formed because JALA PRT identified links between domestic workers and migrant workers (since most migrant workers from Indonesia are female working as domestic workers), and between domestic workers and child labourers. In 2009, JALA PRT joined the organisation/network of migrant workers and child labourers, made up of Migrant Care, the Indonesian Migrant Worker Union, the Network for the Abolishment of Child Labour, and the Association of Indonesian Workers to form a network to promote domestic work as decent work. This network was called JAKERLA PRT. The network conducted advocacy for the ratification of ILO Convention no. 189, 2009, but it only lasted for six months. Afterwards in 2010, JALA PRT formed the Network of Domestic Workers Action Committees (KAPRT) together with three union confederations. The focus of this network was again to push for the ratification of ILO Convention no. 189, 2011, the establishment of a law on domestic worker protection, and the revision of the Placement and Protection of Overseas Migrant Workers Act, 2004. However, as with the previous network, this lasted only a few months. In 2012, JALA PRT joined a network called the Domestic and Migrant Workers Action Committee (KAPRTBM). This network aims to lobby the National Tripartite, a joint body of labour, employer and government representatives, to push for the ratification of ILO No. 189 Convention on Decent Work for Domestic Workers. This network also urged the government to ratify the 1990 UN Convention on the Protection of the Rights of All Migrant Workers and Members of Their Families. The network supports JALA PRT in advocating that the state publish a law for domestic worker protection. JALA PRT also approached the National Parliament directly, making the most of their connections with members of the parliament who supported their campaign. These members of parliament then brought the issue into their political parties’ discussion groups (called fraksi), as well as lobbying people from different parties so that the issue was included in the parliament official agenda. Furthermore, JALA PRT engaged in dialogues with the Ministry of Labour, the Ministry of Women’s Empowerment and Child Protection, and the Ministry of Foreign Affairs (the leading agency for the ratification of international conventions). JALA PRT also uses discourses and frameworks from international debates to mobilize on the issue. It uses the Domestic Workers’ Day in June to annually publish their demands in the mass media. In 2014, for example, JALA PRT together with the Domestic and Migrant Workers’ Action Committee, took action to ask the government and parliament to fulfil their 8 JALA PRT discussion (Meeting, May 21, 2014). promise to pass the Bill of Domestic Worker Protection, to ratify ILO Convention No 189 and to amend the Migrant Workers act.9 Komnas Perempuan strategies Komnas Perempuan, the National Commission on Violence against Women, developed various strategies to support advocacy for domestic worker protection. Komnas Perempuan has provided inputs to parliamentary hearings. Unlike JALA PRT, between 2010 and 2011 Komnas Perempuan targeted middle class women through an awareness-raising programme, arguing that their support was equally important. Komnas Perempuan engaged with a women’s organisation called the Congress of Indonesian Women (Kowani), an umbrella group that includes 80 women’s organisations as its members and which has a special relationship with the government. 10 Komnas Perempuan also disseminated ideas about domestic worker protection to women’s majelis ta’lim (Islamic prayer and learning groups). In 2013, it developed and submitted to parliament its own academic policy paper for a bill for domestic worker protection. Similarly to JALA PRT, Komnas Perempuan utilises international events such as International Domestic Workers’ Day to raise their concerns. On 2014 Domestic Workers’ Day, it urged the government to ratify the 189 ILO Convention and to establish a Domestic Workers Act. Komnas Perempuan also referred to the mechanism of Universal Periodic Review under the International Convention on Civil and Political Rights and provided a domestic worker situation report to the UN Committee on Economic, Social and Cultural Rights (ECOSOC), which recommended the government should immediately ratify the Convention. As the result of this activity, in 2013 ECOSOC urged the Indonesian government recognise domestic workers as real workers, and recognise their rights to decent wages, health and work safety, hours of rest, days off, limitations on working hours, social security, and protection from unilateral dismissal (Komnas Perempuan, 2014). JALA PRT and Komnas Perempuan started their advocacy by conducting research and then developing their Academic Policy Papers. This strategy is very important in mapping the problem, to show the need to address the domestic worker situation, and for positioning themselves as experts. These actors also have similarities in terms of utilizing international mechanisms and global events such as international domestic workers’ days. At the same time, they apply different approaches: JALA PRT applies a class based approach and Komnas Perempuan a gender based one. Their relative roles are also different: JALA PRT is the main actor and Komnas Perempuan plays as a more secondary role as a supporter of JALA PRT. The state’s response In line with Susan Blackburn's (2004) discussion of the non-monolithic state, there have been different responses from various state institutions. Over ten years of advocacy for the bill of domestic worker protection, JALA PRT had intensive communication with the 9 Direct observation from fieldwork, June 2014. 10 KOWANI was established in 1926. It was very progressive women organization in the pre-independence period. However, during Soeharto’s regime, KOWANI mirrored the government’s authoritarian political position, and was co-opted by the state. In the current democratic era, KOWANI has maintained its close links with the state. For example, in the Yudoyono administration the Minister for Women’s Empowerment was usually taken from KOWANI, or was a person supported by this group. 12 parliament, especially with the Commission for Labour (no. IX) 11 , and with different ministries. It has run this advocacy campaign from the last year of Megawati period through three subsequent parliaments and governments, each with different members of parliament and heads of ministries: i) the administration of 2004 to 2009, under President Susilo Bambang Yudoyono; ii) the administration of 2009 to 2014, again under the leadership of President Susilo Bambang Yudoyono; and iii) from 2014, the presidency of Joko Widodo. Having been unsuccessful in their advocacy campaign during one presidential administration meant that JALA-PRT had to start the process all over again in the next administration. Further, for each new legislature, the state’s responses to JALA PRT’s claims changed (see Table 2). Table 2, The State’s and JALA PRT action and responses JALA PRT: Actions and Responses Period I ( 2004-2009) 2004, proposed the Bill to be a priority in the National Legislation Programme (Prolegnas)12 and proposed the Bill to be a parliament initiative bill. Communicated with the Ministry of Women’s Empowerment Period II (2009-2014) Approached new parliament members and proposed that the Bill be incorporated in Prolegnas (2009) Mobilized complaints to parliament, asking for the Bill as a priority in 2010 (2010) Continued lobbying parliament (2011) State Responses Parliament Agreed for it to be a priority bill for period 2004-2009, but no agenda agreed on the discussion of the bill. Government NA The bill was discussed in the Ministry of Women’s Empowerment (MWE) in 2006. The MWE developed a draft Academic Policy Paper in 2008 and conducted a study on the specific issues raised by JALA PRT. The plenary identified the Bill as a priority in 2010 (2009), Commission IX blocked discussion of the Bill (2010) The Bill reinstated as a priority in 2010 but no further meetings on the Bill. The Labour Department invited different departments to discuss the government draft for the Bill (2010). Bill identified as a priority in 2011. Developed an Academic Policy Paper for the Bill (2011) Developed the new parliamentary Bill (2011) Developed a Parliament Working Group to work on the Bill Discarded the bill as a priority for 11 There are different commissions in parliament, and Commission IX is related to labour issues. 12 Program Legislasi Nasional or Prolegnas is part of the law making process. Prolegnas states which bill is a priority. If the bill is not put through Prolegnas, it is not possible to discuss it in parliament. Mobilized 3 day rally for chaining the domestic workers to themselves, “aksi rantai diri” (self-chaining action -2012) 2012 The Bill reinstated as a priority in 2012 Three meetings on the Bill Conducted comparative studies with South Africa and Argentina Waited for parliament’s initiatives In 2013, the Working Group discussed the Bill three times and organised public hearings in Makassar and Malang Lobbied the legislation body (Badan Legislasi/Baleg) in parliament (2013): - to synchronize the contents - to have a plenary meeting to finalise the bill - to send the final bill to be discussed by government As a shift of strategy, lobbied for the ratification of KILO 189 by approaching the parliament through Partai Kebangkitan Bangsa/PKB (the National Awakening Party) and the Foreign Affairs Ministry (2014) Period III (2014) Mobilized hunger strike action to demand the Bill be incorporated as a priority between 2015 and 2019. Commission IX finalized the Bill and handed it over for synchronizing by Baleg (2013) The bill was not submitted to government to be discussed until the end of the parliamentary period. Conducted meeting with JALA PRT but no further response. The Foreign Affairs Ministry organised a workshop to prepare the ratification of KILO 189 The legislative body in parliament agreed to discuss the demands of JALA with the new parliament Although in the beginning JALA PRT was optimistic in pursuing its demands through parliament, the response of parliament was inconsistent over time. The discussions in parliament were very tense with a lot of resistance to the demands made by JALA PRT. The parliament identified the Bill as a priority in several different periods, but since the support from members of parliaments was very weak, it then decided to discontinue the discussion. This happened in two different parliaments during Yudoyono’s presidency. Between 2011 and 2012 the parliament investigated the issue by establishing a working group to prepare a parliamentary Academic Policy Paper, a draft parliamentary bill for domestic workers, a comparative study and public hearings in several cities. Most political parties did not find this issue important. They did not agree to the proposal produced by JALA PRT, but because of strong pressure from JALA PRT they tried to accommodate some issues. The parliament approved that domestic workers should have the right to decent work, that they should be treated decently, including the right to perform religious activities and the right to privacy. This right to privacy includes communication and relationships with outsiders, or living in a separate room which can be locked, as stated in the 2012 Bill. The parliament also agreed that the state has a responsibility for monitoring the implementation of the rights of domestic workers. However, as presented in Table 3, there were some contentious issues, such as the minimum age of domestic workers, the minimum wage, working hours, days off, leave, and training for domestic workers. 14 Table 3, Claims raised by different actors JALA PRT’s bill (2004-2012) The nature of domestic workers Domestic workers a worker based on their working hours and categories of jobs Full time-part time General-specific jobs The age of the worker Wage Minimum 18 years Working hours Part time: 4 hours Full time: 8 hours a day for 5 days a week or 7 hours a day for 6 days a week/40 hour a week Extra hours as overtime 1-2 days in a week depending on working days Day off Waged based on Standard Minimum regulated by government Leave Annual leave: minimum 12 days a year Maternity leave: 3 months Period leave: 2 days in a month Health insurance Political rights Provided by employer Right for training and education Right to join an organisation and labour union Right to be a member of political party Right to get regular training for skill improvement Komnas Perempuan Academic Policy Paper (2011) Traditional domestic worker (come from family and relatives with no work agreement) and non-traditional (through agent of domestic worker with job agreement/contract) The Parliament Bill (2013) Full time domestic worker living in Full time domestic worker living outside Part time 15 years (parent agreement is needed) Waged based on Standard Minimum regulated by government Leave for religious activities Maternity leave Family leave (relates to family member has sickness or passed away) (no detail of the number of days) The employers need to pay for overtime if domestic workers do not use their leave. Focus on workplace safety and health insurance Right to join with an organisation and labour union Wage and rewards (other materials, such as food and goods, as a replacement of wage). Remuneration based on agreement between the employer and the domestic worker Part time: 4- 6 hours Full time : 8-12 hours a day 1 day off a week, not automatically implemented, depending on agreement between the employer and domestic worker Leave is not a domestic worker right, but depends on agreement between the employer and domestic worker Provided by the employer Right to join with an organisation and labour union Right to get training as needed While JALA PRT demands the abolition of child domestic work, the parliament still allows 15 years olds to work as domestic workers conditional on their parent’s consent. JALA PRT emphasizes the state’s responsibility to develop a standard minimum wage for domestic workers and limit hours to 40 a week, but parliament does not agree that there should be a standard minimum wage. Parliament recommends 8 to 12 working hours a day. The parliament also suggests that the level of wage depends on agreement between employers and domestic workers. Similarly, while JALA PRT argues that days off and leave are within the rights of domestic workers, the parliament argues that days off and leave should be based on agreement. After the drafting this bill, there were no more discussions in parliament and the process was discontinued from 2013. There is considerable reluctance and resistance among female members of the parliaments to pass the bill. This was expressed a JALA PRT personnel during an interview: “… When the discussion came to domestic workers’ wages, everybody felt that there is a conflict of interest. Instead of working together to raise this issue at the state level, these members of parliament tend to avoid the discussion. They behave as if domestic workers were exclusively JALA’s concern when actually they should have been a basic human rights issue. They are a group of female citizens whose basic human rights have been violated. But no, they think since it is a women’s issue, then it must be a domestic issue…”13 Meanwhile, an interviewee from Komnas Perempuan told the researchers that in the parliament, there is inconsistency in the way the domestic worker issues are framed: “…Some people keep repeating that they do not employ a domestic worker, and how this draft bill should ensure that families reduce their dependency on domestic workers. Some people still insist on using the terminology of helper… That is when the challenge felt so hard. And what happened in the end? We got nowhere…”14 This reveals that members of parliament represented their own interests as employers, reflecting Fraser’s (1989) discussion of claims and counter claims. The strong counter claims come from members of parliament at the national level. Fraser (1989) also discussed discourse about need where need is highly politicized and is interpreted by those who have power. In this context, the claim raised by the movement for domestic worker protection is countered by those who have power to make the law, the parliament. They view that the demand to protect domestic workers is a threat to their own interests. It is based on the view that homes are private areas, so that the running of homes is a private business, even when that includes domestic workers. Mobilization of domestic worker issues at the sub-national level One JALA PRT’s strategies is mobilizing support from the sub-national level, particularly in several provinces in Indonesia. JALA PRT has made links with local NGOs in different cities that have similar concerns about the need to protect domestic workers. This research only discusses their links with networks in three provinces and in three districts of Indonesia. There are different conditions for the mobilization for domestic worker protection in different provinces and districts. 13 Interview with Linda Amris, 21 May 2014 14 Interview with Yanti Ahmad, 21 May 2014 16 Mobilization in West Sumatera Province and West Pasaman district Our research found that no relevant mobilization about domestic work had taken place in West Pasaman District. In West Sumatera, the term “domestic helper” became popular in the early 2000s in the context of the needs of young women who work outside the home and to find someone who can replace their role of doing housework. Previously, the term often used was dunsanak, a person who lives in or who is taken to live with relatives, and who commonly helps with anything in the household (Nurani Perempuan 2013). These people came from poor families, searching for better opportunities. The Dunsanak is considered a family member, so that some families send them to school like their own children and fulfil their daily needs. They also help their dulsanak find a job or assist them in finding partners and getting married. This cultural practice still exists in rural areas. However, in urban areas such as in Padang city, some families have started to employ domestic workers. These families are mainly not local people, but migrants from different cities and therefore do not have family support for domestic work. Currently, there are no data about these families and the number of domestic workers. Furthermore, there is a perception that domestic work is not a decent work in the sense that work in factories, farms, or plantations might be. Although some women work as domestic workers they do not want to identify themselves as domestic workers, because of the local perception that domestic work is not a decent work.15 In this context, the issue of domestic worker protection has not yet gained much attention from local NGOs and government. The Nurani Perempuan, a women crisis centre handles some cases of violence experienced by domestic workers, including as rapes, theft accusations and captivity, but these cases are viewed by government as individual cases.16 Mobilization in East Java Province and Jember district The protection of domestic workers in East Java Province was initiated in 2010 by Samitra Abhaya Women’s Pro-Democracy Group (SA-KPPD), a women’s NGO that is a member of JALA PRT. This organization conducted their programme at the district and local community levels. Working closely with Save the Children (the international NGO) on the Programme for the Elimination of the Worst Forms of Work for Children (Exceed Program), the NGO established a community care group specifically for domestic child workers. There were various activities within this programme. It promoted skills related to work and creativity, such as writing exercises and art. It also disseminated and raised awareness of children’s rights among domestic child workers (through meetings and training sessions), as well as providing the general public education about the children workers’ rights through the publication of bulletins. The advocacy for domestic protection intensified in 2011 because there was an abuse case of a young female domestic worker named Marlena by her employer in Surabaya (Tabloid Nova, 2011). This case not only raised concern from NGOs but also among the public and in government. Using this momentum, SA-KPPD established a network called Solidaritas Peduli PRT (solidarity for domestic workers) to advocate the protection of domestic workers in the city. This network consists of student activists, labour activists and women’s NGOs.17 This network has demanded the establishment a specific regulation on domestic workers by 15 Interview with staff in – Pusat Penangan Terpadu untuk Perlindungan Perempuan dan Aank (2TP2A) West Sumatera Province 16 Interview with staff in– WCC Nurani Perempuan, and local government officers. 17 Interview with SAKPPD staffs and the members of the Solidaritas Peduli PRT network. the provincial parliament. They argue that the existing by-law, Government Regulation No 9/2005 on the Implementation of Protection for Women and Children as Victims of Violence, does not cover the protection of domestic workers. 18 Since mid-2013, this network developed collaborations with several provincial government bodies, such as the Community Empowerment Agency and Social Services Agency, to advocate for the establishment of a Regional Regulation for the protection of domestic workers.19 In addition, ILO also conducted several activities, such as an interactive dialogue “Problems and Solutions for Domestic Workers and Child Workers in East Java” in collaboration with Smart FM, a radio channel in Surabaya. ILO urged the Governor of East Java to regulate domestic workers, including a standard wage, working hours, day off, leave entitlement, insurance, and the right to education (for domestic child workers).20 In response to the demands from the network and from the ILO, the Provincial Planning and Development Board (Bappeda) of East Java stated that the establishment of the new by-law is not possible since there is no law at the national level to be referred to by the local government. Bappeda suggested waiting until the national law is published. As a solution, Bappeda sought to insert additional clauses on domestic workers in the draft bill of Regulation of female workers and female child workers, produced by the Women and Children Protection Agency of the Government of the East Java Province. However, the advocacy process for establishing the integration of the policy at the provincial level stopped for several reasons. A change to the head of Bappeda and other staffs affected commitment to the initiative in government. The present officials do not seem to support the previous plan, arguing there is no law at the national level.21 Tensions also occurred among NGOs, when women workers’ groups rejected the draft regulation. They argued that they could not afford to give a decent wage to their domestic workers. They also argued that if there was a standard wage for domestic workers, they could lose them.22 The last reason is that SA KPPD has internal problems related to a lack of resources for mobilising the advocacy.23 The first problem is the change of staff without a proper transfer of knowledge. The second is the declining level of both economic and political resources, such as funding from international, national and local sources. These problems limited their capacity to pursue mobilization for the establishment of a state policy for domestic worker protection. In Jember in 2010 the ILO in collaboration with several NGOs24 organized a conference on the problems of domestic workers in Jember and on the programme needed to address these 18 Surabaya.net, Refused Revision on Regional Regulation for Women’s Protection, Make a new Regulation for Domestic Worker http://m.suarasurabaya.net/kelanakota/detail.php?id=00c99386a25dc5c95175ec38dd4915022012103252 [Accessed on 28 April 2014] 19 Interview with Rina Yuwono 20 http://antarajatim.com/lihat/berita/83807/ilo-desak-gubernur-jatim-atur-prt [Accessed on 28 April 2014] 21 Interview with ILO staff in East Java Province 22 Interview with Dina Nazaruddin 23 Observation 24 Yayasan Prakarsa Swadaya Masyarakat Jember, Paramita, the Institute for Social Development Studies of East Java, Yayasan Ibunda, Indonesian Family Planning Association (PKBI), Policy Studies and Social Transformation, Indonesian Migrant Workers Association of Jember, and Information and Study Centre for Children Rights. 18 problem. This conference also invited experts from universities. As a result of this conference there was a recommendation to government to develop Jember as a child-friendly city, whereby the government needed to establish a policy for eliminating child labour, including child domestic work. Participants at the conference had concerns about the increase of child labour and the impact on children no longer attending school. This recommendation was proposed to the parliament, including the women’s caucus. However, the parliament stated that there was no budget to establish these policies.25 Although the advocacy for a child-friendly city was not a success, these NGOs in collaboration with SA KPPD continued their advocacy and developed a forum for initiating the eradication of the worst forms of child labour. The forum advocated that the establishment of a by-law for domestic worker protection should become an agenda in parliament. They approached the Labour Agency (Dinas Ketenagakerjaan) and the Social Welfare Agency (Dinas Sosial). However, the Labour Agency stated they could not tackle the issue since it was not part of their authority but the Social Welfare Agency’s. Furthermore, the Social Welfare Agency refused to incorporate this demand since they wanted to focus on providing training rather than eliminating child labour. Although there were refusals from these two agencies, the network continued to approach other agencies such as the Education Agency, the Bappeda Jember, the Women’s Empowerment and Family Planning Agency, and various members of parliament. However, these government agencies did not perceive any problems with regard to domestic workers or child labour. The parliament paid little attention to the agenda because a legislative election was due in April 9, 2014. Mobilization in West Nusa Tenggara Province and East Lombok district In West Nusa Tenggara province, several NGOs 26 assist migrant domestic workers with different activities but only two organisations, Lembaga Advokasi Rakyat untuk Demokrasi (LARD/the People’s Advocacy Institute for Democracy) and the LBH APIK NTB (Women’s Legal Aid Institution), provide assistance for domestic workers who experience violence. In 2006 LARD in collaboration with the national network JALA PRT organised domestic workers in Mataram and established a domestic worker union. LARD mobilized other NGOs to develop discourse about the urgency of domestic worker protection. In 2008 LARD continued to call for the establishment of a local policy to provide protection for domestic workers. This NGO conducted radio talk shows, shared press releases through the mass media and communicated with members of parliament. These activities did not get the appropriate responses from parliament. In fact there was resistance from members of parliaments to the idea that domestic workers have equal rights to other workers. These members of parliament were not open to the idea that domestic workers have the right to minimum wages and limited working hours. In an interview, the Director of LARD told the researchers about the challenges they had faced: “… When we borrowed their hall to launch the domestic workers union, a friend could not accept the fact that domestic workers needed a union. He said: ‘Why do these domestic 25 Interview with Esti Adiningsih, from women’s NGO 26 LARD (Rayat Advocacy Institute for Democracy), Yayasan Tunas Alam Indonesia (SANTAI), Panca Karsa, LPA (Child Protection Services) and LBH APIK NTB (Legal Aid for Women). workers have to be unionized? If that happens, won't they be too busy with their activities in the unions? Then how would they keep up with their domestic work?’ Some other members of parliament even said that it was not reasonable to have a minimum wage – ‘do they really want to have the same wages as their employers? Well, that would suit them very nicely.’ They were also against any discussion about limited working hours and holidays: ‘they would certainly neglect their jobs if that happened.’ They found it hard to accept that domestic workers have rights too.”27 Also, they argued against starting a discussion in West Nusa Tenggara province since there is no national law on domestic workers. The local advocacy network did not continue to challenge this resistance from parliament. A lack of resources, a new set of focusses for local NGOs (who saw migrant workers as an emerging issue rather than domestic workers), and a lack coordination with the national network limited the scope of subsequent advocacy. Unlike the provincial level, East Lombok Regency has local legislation concerning domestic workers: by-law no. 7 / 2007 on Protection for Informal Workers. This by-law incorporates domestic worker as informal workers. It was initiated by LBH APIK NTB, which argued that citizens in East Lombok predominantly work in the informal sectors and lack legal protection.28 However, the value of this by-law is debatable. Although the by- law regulates wages, social security and working hours (not more than 8 hours per day, 6 days per week), the definition of an informal worker is not made clear. 29 Furthermore, the process of establishing this by-law was not transparent and there has been little public dissemination. Therefore, not many people know about this by-law and it has not been implemented eight years after its publication in 2007. To conclude this section of the paper, as presented in Table 4, the process of mobilization at different levels is very dynamic and is influenced by the actors, as well as the social, economic, cultural and political contexts in different places. Mostly led by women’s NGOs, the claims and the strategies vary across different locations. Thus, the responses of different local governments are also variable, and they mostly do not accommodate the demands of the advocacy organisations. Table 4, Different claims and actors at the sub-national level. Location Pasaman Barat district West Sumatera Province Jember district East Java Actors Issue No initiative yet Strategy State response Nurani Perempuan Women’s Crisis Centre ILO, Local NGOs as a network, SA KPPD Protection of DWs from violence Handling cases Voice concerns through mass media Individual cases with no relevant to developing policy Domestic workers as part of child labour issues Proposing by-law to eliminate child labour SA KPPD Domestic worker Proposing the new by- Different government agencies have different reasons to reject the agenda Varied responses 27 Interview with Bahtiar, 3 May 2014 28 Interview with LPSDM staff 29 Interview with ADBMI Coordinator 20 Province (Women’s NGO) and ILO protection law through approaching parliament and government East Lombok District LBH APIK NTB (Women’s Legal Aid Organisation) Domestic worker protection Incorporate the issue of domestic workers as informal workers through the establishment a by-law on informal workers West Nusa Tenggara province LARD and LBH APIK NTB Domestic worker protection Urge the establishment of a local by-law through parliament during different periods of government; one administration tried to accommodate the demands, a later one refuse to do so on the grounds that there was no national law yet Parliament accommodated the demand, but the bylaw making process suffered from a lack of participation, transparency and dissemination Resistance to the idea that domestic workers should have the same status as other workers. There are three sub-national levels that have been more active in mobilizing advocacy for domestic worker protection: East Java Province, West Nusa Tenggara province and Jember district. These mobilizations have linked up with advocacy at the national level because the initiators are members of the JALA PRT network. These mobilizations have run on two levels: supporting the bill at the national level and proposing the establishment of local bylaws for domestic worker protection. These actors have utilized cases of violence against domestic workers to mobilize their local networks. These mobilizations, however, have not yet been successful in establishing local policies due to various factors. In these three areas, NGOs have suffered from a lack of resources for mobilizing around this issue. As domestic worker protection is a relatively new issue in these areas, this lack of resources hinders the mobilization of wider public support. Furthermore, in East Java the political context slowed down the advocacy process. The rotation of bureaucratic staff after local governor and parliamentary elections meant that NGOs had to start their advocacy over again. The incoming bureaucracy then referred to the absence of a law at the national level. In Jember most NGOs work on issues relating to migrant workers and children’s rights, since Jember is a part of Indonesia from which large numbers of migrant workers originate. Only recently did some local NGOs extend their work to cover domestic worker issues, partly because an increasing number of ex-migrant workers are becoming domestic workers in different Indonesian cities. By contrast, initiatives in the other areas were not very visible, due to their different social, economic and cultural contexts. East Lombok, similarly to Jember, is the origin of large numbers of Indonesian migrant domestic workers in Saudi Arabia, where violations of migrant worker rights are very visible. The local NGOs chose to advocate migrant worker protection rather than domestic workers. In Pasaman Barat, the extended family and the community solidarity are still very strong, and therefore informal sharing of domestic work among women in the extended family and community is common. The challenges of mobilization: a conclusion We find some significant challenges in mobilizing domestic worker protection at the national and sub-national level. These include the complex nature of the issue, the different interests of state’s agencies at different levels, and the fluctuations in the mobilization within the networks. The complexity of domestic work Domestic worker protection is a sensitive issue. It includes elements of both class and gender, and this creates strong tensions among women themselves, as seen in both national and subnational debates. There are different concerns in urban and rural areas. In the urban context, having a domestic worker is a privilege for women so they have free time to work or to engage in social activities as well as enjoying leisure time without worrying about housework. Therefore, a new law to regulate domestic worker rights seems to threaten these privileges. Several women in parliament from different political parties refused to support the right of domestic workers to minimum wages, limited working hours and holidays. Some women labour activists and the government workers had similar concerns. They were worried they would not be able to afford to pay for their domestic workers a standard minimum wage. They also were concerned that they would find it difficult to manage their time if domestic workers only worked a maximum of 8 hours. This was a particular concern for women with children, since their combined work and travel to work time was usually more than 8 hours a day. The main reason why these professional women feel their interests would be threatened by this bill is the deep perception that domestic work is purely women’s responsibility. Most of these women are only able to work in the public sphere if they have ensured that domestic work is still being provided. There are limited alternative options for caring for their children since day care system are not yet well established, and they do not see the possibility of sharing housework with their husbands. Many of them fear that if this bill is passed, they would no longer be able to work outside their homes, and would be obliged to remain there to take care of their families by themselves. This would be seen as a backward step by those who now have the opportunity to work outside their homes. The tensions that are found at the national level and in cities were not apparent in rural areas. Women here still have more options, since the family extended system still exists and so there are possibilities to share domestic responsibilities among family members. However, this sharing only happens among women. In some areas such as Jember and Pasaman Barat, sharing and caring cultures also still exist in the local neighbourhood. As discussed in the introduction, some rich families usually have relatives staying with them, but they refuse to see this arrangement as a labour relation. Fluctuations in mobilization There are different patterns of mobilization at the national and sub-national levels. At the national level, in keeping with Htun and Weldon (2010), we found that different actors are framing the issue of domestic workers differently and this influences their strategies in conducting advocacy. Most of the actors are from women’s NGOs that have feminist values, yet their approaches and strategies relating to domestic worker protection are different. JALA PRT tends to frame their agenda as class based and as a non-doctrinal issue. Their strategy to expand their network by engaging with labour and migrant worker movements reflects this 22 approach. JALA PRT also seeks to strengthen domestic worker unions. In contrast, Komnas Perempuan framed their advocacy as a gender issue. They emphasized the need to work with other women’s networks in building solidarity to support the issue. Thus, JALA PRT focuses on demands for the protection from the state, while Komnas Perempuan is more focussed on changing perceptions about domestic workers and domestic work. Problems occur when there is a lack of coordination between these actors. Collaborations were established at the beginning of the advocacy process, but did not continue. Each actor has focused on their own activities. Sometimes they have had different opinions about other strategies with no discussion for resolving these differences and for developing further action in response to resistance from parliament. The lack of coordination between actors is partly due to their own internal dynamics. Similarly to parliament and the government, Komnas Perempuan has periodically changed its commissioners. The new commissioners usually have different approaches and priorities. When the advocacy did not achieve success, the collaboration was postponed until the new person in charge established new programmes. By contrast, JALA PRT has had fewer changes of membership and leadership. Furthermore, both of these institutions suffered from a lack of resources. JALA PRT is aware that they need to mobilize public support, and of the urgent need to link labour and gender issues. The network expects that the bill could be an entry point to challenge deeply-rooted cultures of gendered division of labour. However, limited financial resources prevented them from expanding their activities. Their mobilizations at the sub-national level are also very limited, occurring only in certain cities or at the provincial level. As domestic worker protection is a relatively new issue, not many NGOs work specifically on it, particularly at the provincial and district levels. The main actors at the sub-national level are women’s NGOs who usually focus on different issues, such as violence against women, migrant workers, and children’s rights. In West Nusa Tenggara province there is only one NGO specifically conducting advocacy for domestic workers. These local actors only started their activities and working with JALA PRT between 2009 and 2011, in response to cases of violence against domestic workers. They lack the resources needed to work on this issue. Unlike the national mobilization, mobilizations at the sub-national level have mixed frameworks: seeing the domestic worker issue as overlapping gender and class. In East Java, organizations advocated for the integration of domestic workers issue as a gender issue. They encouraged the government agency for women’s empowerment to lead on this issue. In Jember, NGOs linked the domestic worker issue with ones relating to children, women, class and poverty. They voiced their concerns to different government agencies, not only the labour agency. The political interests of policy makers The ten year process of advocating for a bill of domestic worker protection through parliament demonstrates the limited interest of members of the national parliament in meeting this demand. Similar resistance is found in government at the national and local levels. The Ministry of Labour has stated that it will discuss the bill if parliament submits the bill to the government. However, they have pointed out that there would be major barriers to passing any bill because it would threaten employers’ interests. In addition, the parliaments and governments of East Java, Jember and West Nusa Tenggara argue they cannot not establish a local by-law if there is no national law regulating domestic worker protection. In conclusion, this paper has shown that there are different actors conducting different approaches to mobilising domestic worker protection at the national and sub-national levels. At the national level, the initiators frame the issue differently, in terms class or gender. However, at the sub-national level, the advocacy organisations frame the issue as overlapping gender and class. These different ways of framing the issue influence their various strategies and claims. The result of the advocacy process is not only influenced by the actors, their approaches and strategies, but also by social, cultural, economic and political contexts and by state interests, as discussed above. In Indonesia, in a context of democracy and decentralisation, the nature of state and society is very diverse and dynamic, with large differences between national and specific local settings. The momentum of mobilizing for domestic worker protection has fluctuated over time, with different dynamics at the national and sub-national levels. At the national and city level, resistance to the idea of protecting domestic worker rights remains very strong, since it threatens the needs and interests of upper and middle class women to transfer their domestic work. The idea that domestic work is a private matter, and therefore that domestic workers are different to other workers in the public sphere is very strong. In the rural areas, the concern is that domestic worker protection is not merely about labour relations, and that a cultural context of extended families and community shared work would not be suited to formal regulation. The way the state has framed its resistance is also variable. At the national level the parliament clearly stated its concern about how domestic workers could be regulated. At the local levels such as in East Java and West Nusa Tenggara provinces, local governments argued that there was no point in discussing protection, as there was not yet a law on domestic protection at the national level. The overall conclusion of this paper is that actors at the national level, particularly JALA PRT, have been successful in raising certain issues: that domestic workers should have the status of proper workers and are entitled to decent work; and that the private sphere of domestic work is also a public one, which should be regulated. Although there is still strong resistance, parliament accepted this idea by developing in 2012 a bill that defines domestic workers as workers. Despite this, there is on-going debate about the need to regulate domestic workers in terms of legislation, and there is no consensus on this issue. A key problem is the limited degree of public mobilization, as this creates the impression that the dispute is only between JALA PRT and the parliament. Other than JALA PRT, no organizations are lobbying parliament, and so parliament does not see this is as a public issue, but rather as a specific concern of JALA PRT. Few demands have been made at the sub-national level in support of national advocacy, which is another important limitation in the advocacy process. 24 References Blackburn, S. (2004). Women and the State in modern Indonesia. Cambridge: Cambridge University Press. Blackburn, S., Smith, B., & Syamsiyatun. (2008). Indonesian Islam in a new era, how women negotiate their identities. 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