Are we cogs in someone else’s world machine? Andy Dearden Sheffield Hallam University Sheffield, UK a.m.dearden@shu.ac.uk ABSTRACT The concept of world machines as collaborative sociotechnical networks that enable the creation of public value is attractive, but we may commit a category error if we focus exclusively on those machines that are oriented to producing better worlds and sharing that value with a global commons. Other socio-technical networks with similar surface characteristics may engage us in activities that could be producing less desirable worlds. Author Keywords World machines, wikipedia ACM Classification Keywords H.5.m. Information interfaces and presentation (e.g., HCI): Miscellaneous INTRODUCTION The concept of ‘World Machine’ has an attractive and hopeful ring about it, which may persuade us of new possibilities for improving the lot of humanity and the situation on this planet. But as I sit pondering the aftermath of the UK’s recent general election, in which the most reactionary and regressive national government that Western Europe has seen since the fall of the Iberian dictatorships, has been elected, I want to sound a note of caution. The immediate future for the UK will see the rapid handover to private interests of assets and institutions that have been constructed by the collective contributions of the British public over 70 years. This contrast between collectively owned and managed resources and privately operated institutions is a lens that should not be forgotten when discussing ‘world machines’. Wikipedia is a superb achievement and worthy of study. Labelling and promoting it as a ‘world machine’ could be a useful way to highlight the value of the technical and social infrastructure and to draw attention to the achievement. But presenting Wikipedia as the archetypal example of a ‘world Paste the appropriate copyright/license statement here. ACM now supports three different publication options: ACM copyright: ACM holds the copyright on the work. This is the historical approach. License: The author(s) retain copyright, but ACM receives an exclusive publication license. Open Access: The author(s) wish to pay for the work to be open access. The additional fee must be paid to ACM. This text field is large enough to hold the appropriate release statement assuming it is single-spaced in Times New Roman 8-point font. Please do not change or modify the size of this text box. Each submission will be assigned a DOI string to be included here. machine’ may be unhelpful. What Wikipedia demonstrates is the value that can be achieved by the collective, coordinated efforts of a (open) group of people (Wikipedians) working together to construct and maintain a shared asset as an expression of their collectively identified and shared human values. One way to look at Wikipedia, or any other world machine, is to analyse the machines as a socio-technical network. From the viewpoint of Actor Network Theory, Wikipedia can be understood as a Actor-Network (or an Actant) that offers a technical manifestation (the web site) as its obligatory passage point (cf. Law & Hetherington, 2000). To participate in the Wikipedia world machine one must use the site (whether as a reader or as a writer. Creating an account on the site allows participants to join in the broader editorial effort and debate. The great achievement of Wikipedia is in presenting a passage point (a technical manifestation) that so many people are able to identify as a worthwhile public good that they are motivated to contribute to this ‘greater than self’ effort. Simultaneously, Wikipedia succeeds in also supporting an ongoing community of activity that maintains and sustains that effort. That has demanded a cleverly designed framework of technical tools and social practices. These practices are not merely the on-line behaviours of Wikipedians, but also the efforts of leaders such as Jimmy Wales in promoting the concept, and the behaviours of people with influence such as teachers and academics in responding to students’ use of this platform. And yet, while Wikipedia offers only one view of what a socio-technical system built around global Internet technologies can produce. From a systemic perspective, it is dwarfed by other more sinister ‘world machines’ or global socio-technical networks, that are utilise similar technical and design principles, but (I would argue) are currently operated in ways that are ultimately antithetical to sustainable human development. These world machines share Wikipedia’s form in presenting their Obligatory Passage Point in the form of a web site or web service that provides sufficient value to people that they perceive it as a useful good and are motivated to use the services offered. As users of these systems, we provide content and data, and collaborate by encouraging others to connect to these networks. But these contributions, whilst providing some immediate value to us as users, are also used by the systems’ owners to seek private profits. Most often, the source of these profits is advertising revenue which is maximised by being able to cleverly target advertising at individuals who (based on the information we have provided about ourselves) are most likely to be persuaded to purchase and consume goods that they might otherwise not have consumed. In a world of finite resources and where global warming generated by the consumption of one group of men (& women) is already bringing misery and death to other groups of men and women who did not cause the problem, it would be irresponsible to restrict our analysis of ‘World Machines’ to those machines whose guiding philosophy is collective human flourishing. The Soft Systems methodology (Checkland & Scholes, 1990) gives a generic framework for viewing such sociotechnical systems by reviewing six attributes of such systems, with the acronym: CATWOE (Customers, Actors, Transformation, Worldview, Owner and Environment). For Wikipedia, the analysis might identify: Customer: Any users who are able to access the Internet and browse the Web Actors: Users editing pages, discussing pages, moderating discussions, and those ensuring that technical systems (servers, storage space) are maintained; Transformation: From the individual knowledge and learning of the people using the platform to a collected, reviewed, edited and indexed encyclopaedia of knowledge in multiple languages; Worldview: That open discussion and debate, centred around a neutral point of view provides a basis for stable generation of reliable knowledge and information that reflects ideas such as peer review; Owner: A not-for-profit foundation with open and democratic organising principles and defined charitable aims that require it to place intellectual products in the public domain; Environment: An open world wide web and Internet that is, however, still dominated by a small subset of human languages. This framework, particularly asking questions regarding ownership, transformations and worldview may be important aspects to consider when analysing the various other world machines that we are drawn to and caught up in. Yes, there is a value in studying how constructive, collaborative action can be stimulated and encouraged in a globally connected world. But we will not make progress unless we recognise and analyse the other world machines that operate in these same spaces. REFERENCES Checkland, Peter, and Jim Scholes. Soft systems methodology in action. Vol. 7. Chichester: Wiley, 1990. John Law and Kevin Hetherington (2000), Materialities, Globalities, Spatialities’, in John Bryson, Peter Daniels, Nick Henry and Jane Pollard (eds), Knowledge, Space, Economy, London, Routledge, pp 34 - 49 .