Procedure Guidelines for
Portland Church Greeters
Apostolic Faith Church
Procedure Guidelines for Portland Church Greeters
G
reeters are an important part of the hospitality ministry of the Apostolic
Faith Church. Working in conjunction with the ushers, they often are the
first people to interact with visitors, so they form a major part of the initial
impression that visitors receive. Greeters have an opportunity to “set the tone” of
the organization, and to help first-time attendees feel comfortable and
welcomed in an unfamiliar environment.
Staff Requirements
Greeters for the Apostolic Faith Church must complete the following
requirements:
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Read the Apostolic Faith Church Volunteer Handbook.
Be thoroughly familiar with the contents of this document.
Fill out and submit a Worker Application form upon completion of all
training requirements.
Greeters should also be prepared to fulfill on an ongoing basis any
additional training or recertification requirements established by the Apostolic
Faith organization.
Duties
Greeters for the Apostolic Faith Church are responsible to:
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Be available to greet visitors twenty to thirty minutes before the
session or service begins.
Wear a greeter identification nametag.
Smile and take the initiative in welcoming visitors before and after
worship services.
In conjunction with the ushering staff, open doors and offer
assistance to guests who have disabilities or need accommodation
for wheelchairs, walkers, etc.
Answer questions regarding the location of Sunday school
departments, restrooms, lost and found, etc.
Offer welcome packets and distribute programs.
Receive visitor information cards and make sure they are given to
the headquarters office for recording.
Offer visitors who have challenging questions about doctrinal
matters or church policies the opportunity to meet with a minister.
Last Updated: November 6, 2014
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Procedure Guidelines for Portland Church Greeters
Emergency Procedures
If greeters have concerns about any individual or situation while on duty,
they should notify the head usher or the Church Emergency Responder (CER)
who is on duty. (During church services in the sanctuary, the on-duty CER will be
seated near the door closest to the Security Office). Follow that individual’s
instructions related to any emergency situation.
Last Updated: November 6, 2014
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