How to Undertake a Risk Assessment A step by step guide to completing risk assessments Scott Trim 11/15/2010 Often confusing, pointless and bureaucratic, risk assessments can be daunting and difficult to complete. This guide takes you through each step and simplifies the whole process. Birmingham City University – Healthy and Safety How to Undertake a Risk Assessment What is a Risk Assessment? Risk assessments are important tools that are used to identify work activities that could foreseeably cause harm to staff, students, visitors or members of the public. Risk assessment is a logical process which analyses each work activity to identify aspects of that activity that could cause harm, these are called hazards. Definition: HAZARD - Something with the potential to cause harm Examples: Chemicals, trailing cables, electricity, working at height and using machinery. Hazard and Risk However it is important to remember that the presence of a hazard does not mean that it WILL cause harm to a person, the likelihood of the hazard causing harm depends on many factors; the frequency of the activity, the numbers of people exposed to the hazard, the level of training and safety equipment being used and the degree to which the hazard is being controlled. The severity of any harm that may be suffered is also important as the greater the level of potential harm the greater our desire to prevent it. These two factors, likelihood and severity are collectively used to estimate the level of risk. Definition: RISK - the likelihood of harm being caused by the hazard and the severity of harm that could be caused Examples: Using chemicals without being trained, walking over trailing cables many times during a day, working with faulty electrical equipment, working on a defective ladder and using unguarded machinery. Establishing Which Activities Pose a Risk of Harm In order to ensure that we undertake risk assessments where they are required we need to identify all of the activities that are undertaken within each school, faculty or department that may cause harm. We only need to concentrate on those activities that have foreseeable risk of harm and we can ignore the insignificant risks from routine activities such as making a cup of tea or using an office photocopier. This is simply a list or inventory of work based activities in your area of control or responsibility. To help with this a checklist has been developed with lists of possible causes of harm from typical university activities, this is called Risk Mapping. A risk mapping matrix has been developed to help you with this and this can be found in Appendix 1 of this guidance. Definition: FORESEEABLE HARM - the harm caused by work activities that are very obvious and everyone would recognise. Examples: working on a flat roof undertaking repairs to the edge of the roof on a very windy day. Everyone would know that this is a dangerous activity. How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 2 of 14 Birmingham City University – Healthy and Safety Estimating Risks Associated with Activities An important aspect of risk assessment is that the measures put in place to reduce the risks are proportional to the level or severity of risk. Often organisations ban activities or put in place unreasonable degrees of control that appear over the top. Stories in the media of children having to wear safety goggles to play conkers and local councils banning cheese rolling competitions are just two examples. To ensure that the approach at Birmingham City University is proportional and sensible we must firstly identify what the level of risk actually is for the activity. To do this we use a risk matrix to help identify both the likelihood of harm being caused and the severity of harm that is the most likely outcome. Again a sensible approach is required here as even a trip in an office could lead to a fatal accident, but this is a very unlikely outcome in normal circumstances. In most cases accidents such as a trip in an office would result in bruising or occasionally broken bones. 2. First Aid or Minor Property Damage 3. <3 days absence or moderate property damage 4. >3 days absence or moderate property damage 5. Long term injury/ill health. Major property damage 6. Death, disabling or widespread property damage Severity 1. No injury or damage Risk Assessment = Level of Risk If you look at the risk matrix below you will see that we have two scales to consider: severity of harm and likelihood. We always consider the severity of harm first and then the likelihood. 1. Almost Impossible 2. Very Unlikely 1 2 3 4 5 6 2 4 6 8 10 12 3. Unlikely < 50/50 chance 4. Likely > 50/50 chance 5. Very Likely 3 6 9 12 15 18 4 8 12 16 20 24 5 10 15 20 25 30 6. Virtually certain 6 12 18 24 30 36 Likelihood How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 3 of 14 Birmingham City University – Healthy and Safety The horizontal axis has degrees of harm ranging from no harm (value 1) up to fatal injuries and severe losses (value 6). Use your judgement and identify the most likely harm that would result if a person was exposed to the hazard bearing in mind what effective controls were in place already to make the activity safe. Definition: SEVERITY of HARM - the type of injury or harm most likely to be caused by work activities. Examples: If boiling water was being used for cleaning and no protective gloves were available it is foreseeable that if the water was spilt and it went on a person’s hands the most likely harm would be scalds. These scalds would need first aid treatment and potentially require a few days absence from work; this would be rated as 3 on the severity scale. Next we need to identify how likely it would be for this harm to happen, we need to look at the activity and identify if anything is being done to minimise the harm being caused. This includes the training people have received, how frequently the activity is undertaken, any specialist equipment being used, and how the activity is being carried out. Using this information we need to identify the likelihood from the scale in the matrix ranging from almost impossible (value 1) through to virtually certain (value 6). Again use your judgement and discuss the likelihood with your work colleagues, as long as you come to a consensus there is no exact science in risk estimation. Definition: LIKELIHOOD of HARM - the most probable outcome of someone being exposed to the hazard and it causing actual harm. Examples: If boiling water was being used for cleaning and no protective gloves were available and the boiling water was in a leaking metal bucket stood on a chair, it is likely that someone will be scalded by the water; this would have a risk rating of 4 on the likelihood scale. To identify the levels of risk for each hazard simply work your way along the vertical and horizontal axis and calculate the overall score. In the examples given above we have a severity rating of 3 and a likelihood rating of 4 so the overall risk rating is 12. Analysing the Level of Risk Once we have identified potential hazards and estimated the magnitude of the risk we then need to decide whether the risks are acceptable, tolerable or unacceptable, this is called risk evaluation. We may decide that if a hazard is unlikely to cause harm and if it did the harm was minor, we would accept this level of risk as low. Consequently we may not need to take any action to prevent the hazard causing harm and we would evaluate the level of risk as acceptable. Definition: ACCEPTABLE RISK a judgement that recognises a low level of risk because both the likelihood and the severity of harm are low Examples: Using an office shredder with safety features such as a guard, warning labels and stop mechanisms is unlikely to cause harm as you would not be able to get any clothing, or hair caught in it and the machine could be stopped if needed. How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 4 of 14 Birmingham City University – Healthy and Safety Some risks would be considered to be tolerable, this is not ideal but we cannot reduce the risks any further and will work around the levels of risk with training and other control processes. Definition: TOLERABLE RISK - a judgement that recognises a medium level of risk where both the likelihood and the severity of harm are significant but cannot be eliminated or reduced. Examples: a chain saw (as used in landscaping and tree work) is a very dangerous piece of equipment that cannot be guarded or made safe. We can only rely on the high skill levels of the people using the chainsaw and the protective equipment they wear to make the use of the saw safe. This is tolerated as there are few suitable alternatives and the risk is managed. Finally some risks are unacceptable as they give rise to high levels of risk where the likelihood and the severity of harm are both high. In the event that an activity is rated as having unacceptable risks the activity would need to cease until other arrangements could be introduced to reduce the levels of risk. Definition: UNACCEPTABLE RISK - a judgement that recognises a HIGH level of risk because both the likelihood and the severity of harm are severe and cannot be eliminated or reduced. Examples: Allowing staff untrained in chemical handling to undertake cleaning activities in areas where there are dangerous chemicals which could cause fatal illnesses following exposure. To help with the analysis of risks the following table can be used as general guidance but again you may use your judgement to identify your own analysis. 1-6 Insignificant 7-12 Low 13-29 Medium 30-35 High >35 Critical Acceptable / Tolerable Tolerable Unacceptable Identifying Ways of Reducing Risks Risks levels can be reduced through risk elimination, risk reduction or risk mitigation. Whilst it is desirable to eliminate all risks from work activities, it is recognised that this is not always possible so managing the risk by reducing the likelihood, severity or both would be the most preferable option if we cannot eliminate the risk completely. To reduce the likelihood we can reduce how often the task is undertaken, reduce the quantities of the substance used or put physical barriers between the person and the hazard. Using training, safe working methods and personal protective equipment would also lower the likelihood but these are considered to be less effective options as they rely on human behaviour. To reduce the severity we can look at substituting hazardous chemicals with less hazardous ones or using less hazardous equipment in place of older unsafe equipment. How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 5 of 14 Birmingham City University – Healthy and Safety If this is not a possible option then mitigating the severity of injury using safety equipment or protective devices would be considered to be a last resort. This approach of using a priority of actions to deal with risk is referred to as a hierarchy of controls. More effective controls Hierarchy of Controls Eliminate The risk or the activity either by removing the hazard or substituting a hazardous item for a non hazardous alternative. Reduce The amount of time exposed to the hazard or quantity of the hazard that is likely to cause harm. Isolate The person from the hazard with a physical barrier or suitable distance. Control The amount of people that have access to the hazard or ensure that those exposed follow a safe method of working. Personal Suitable to protect those exposed from the hazard. Protective Equipment Discipline and Training Asking people to use sensible practice and follow local rules when undertaking hazardous activities. Implementing Risk Control Measures As a risk assessor, once you have identified ways of eliminating, reducing or mitigating the risks associated with each activity you must ensure that the risk controls that you have identified are reasonably practicable. Reasonably practicable is a legal definition which aims to ensure that controls are effective in eliminating or reducing risk, and that they are proportional to the magnitude of risk and can be practically implemented. Definition: REASONABLY PRACTICABLE - a judgement that balances the level of risk against the time, costs, benefits and inconvenience required to implement solutions to the risk. Examples: it would be disproportionate to ask a student to wear safety glasses when writing with a pencil just in case the pencil lead broke and hit them in the eye. The risk is low so precautions can be equally as low. Once you have identified some sensible and practical solutions you need to discuss these with the manager responsible for the activities you have assessed. As a risk assessor you are responsible for identifying the potential risks and identifying improvements; the manager responsible for the activity or the area is responsible for implementing the solutions. This would include ensuring that staff are briefed or trained in any new working practices. How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 6 of 14 Birmingham City University – Healthy and Safety Once you have agreement with the responsible manager you can document the detail of the assessment and can both sign the document as a commitment to improvement. However as the risk assessor it is your responsibility to keep a check on the manager and monitor the implementation of the agreed actions. Re-estimating the Levels of Risk Once the actions have been agreed you need to recalculate the levels of risk to show that the risks have been reduced by the action that has been taken. The process for this is exactly the same as the previous risk rating and uses the same risk matrix. It is important to understand that unless the hazard has been completely removed the level of potential harm remains the same; it is only the likelihood that will be reduced. In some instances even though all possible and reasonably practicable action has been taken to control the risk there are some risks that still remain that cannot be eliminated, these are called residual risks, these residual risks can be both tolerable and acceptable. Definition: RESIDUAL RISK - a risk that remains after everything that can reasonably be done to control the risk has been implemented. Examples: staff using a craft knife to prepare art work displays can only rely on their training and their personal competence of using the knife to prevent cuts. Monitoring and Review As the risk assessor you also have the responsibility to monitor and review the risk assessment once it has been completed and signed off. You will need to monitor the effectiveness of the risk controls that you have implemented as staff may be reluctant to change the method of working or may not feel that wearing personal protective equipment is necessary. You will also need to review the risk assessment if any significant changes are made to the work activity such as a change in machinery or equipment. You will also need to review the risk assessment annually even if no changes to the work activity are made to ensure that the risk assessment is still current and that new equipment or materials have been made available which are safer to use. Definition: SIGNIFICANT CHANGES – any changes in the work activity that alters the level of risk in any way, due to location, personnel, equipment or machinery. Examples: if a dangerous piece of equipment is moved from one location to another the risks of injury may change due to the new environment that the equipment is in. How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 7 of 14 Birmingham City University – Healthy and Safety Risk assessments should also be reviewed when any of the control mechanisms fail leading to an incident or accident or near-miss. Definition: Accident - an unplanned or uncontrolled event leading to actual harm, loss or injury. Examples: a box falling from a high shelf and hitting a person on the head causing concussion. Definition: Incident - an unplanned or uncontrolled event leading to potential harm, loss or injury. Examples: a box falling from a high shelf and not hitting anyone as no one was in the vicinity. Finally, significant findings of risk assessments should be kept locally and, recorded and communicated where necessary. How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 8 of 14 Birmingham City University – Healthy and Safety BIRMINGHAM CITY UNIVERSITY - GENERAL RISK ASSESSMENT RECORD How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 9 of 14 Revised Risk Rating Responsibility for action and timescales to complete Revised Likelihood Action required to reduce the risk to an acceptable level Revised Severity Tolerable Risk? What control measures are in place to prevent this from happening Initial Risk Rating Consequences of exposure to the hazards Who or what is at risk of injury or loss Initial Likelihood Hazards Associated with the Activity LOCATION OF ACTIVITY Initial Severity DESCRIPTION OF ACTIVITY Birmingham City University – Healthy and Safety Date Risk Assessment Completed Assessor Name Manager Responsible for Assessment Date Assessment Actions Completed Date of Next Review (max 12 months) How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 10 of 14 Revised Risk Rating Responsibility for action and timescales to complete Revised Likelihood Action required to reduce the risk to an acceptable level Revised Severity Tolerable Risk? What control measures are in place to prevent this from happening Initial Risk Rating Consequences of exposure to the hazards Initial Likelihood Hazards Associated with the Activity Who or what is at risk of injury or loss Initial Severity BIRMINGHAM CITY UNIVERSITY - GENERAL RISK ASSESSMENT RECORD Birmingham City University – Healthy and Safety Faculty/Department: ………………………… Appendix 1 RISK MAPPING PROFORMA Ref. Activities 1 Acceptance of school pupils on work placements 2 Activities affecting personal safety, e.g., handling money or valuables, lone working, work in the community and work with people where there is potential for violence 3 Use of Biological Agents 4 Use of fuels and high energy substances, and processes with a potential to propagates fire or explosion 5 Use of hazardous substances, chemicals, dust or fume 6 Use of Computers 7 Work in Confined spaces 8 Construction and refurbishment 9 Use, handling and storage of Equipment; 10 Organising and running events; 11 Field work 12 General office work 13 Home working 14 Work near or with hot or cold surfaces, materials or liquids, 15 Independent practical work by final year or new postgraduate students 16 Lecturing 17 Letting of premises and housing accommodation 18 Lifting, moving and handling 19 Use or maintenance of machinery; 20 Placement of students on work experience 21 Practical course work by students 22 work with pressure vessels and lines, including compressed gases; 23 Provision of food 24 use of radioactive sources and ionising radiation generators Applicable How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Risk Classification Degree of Risk Control Page 11 of 14 Birmingham City University – Healthy and Safety 25 Repair, maintenance and servicing including work on electrical systems 26 Use, handling, storage and disposal of sharps; 27 Organising and running societies, 28 Sports and exercise activities including organising and running them 29 Use of temporary staff and visiting lecturers, 30 Travel on business in the UK 31 Travel overseas 32 Handling or disposal of waste 33 Welding 34 Work at night 35 Working with noisy equipment or in a noisy environment 36 Work at height 37 Work with electricity or strong magnetic fields How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 12 of 14 Birmingham City University – Healthy and Safety 1. Identify activities in which your staff/students are involved 2. Identify your assessed risk classification, ie., High, Medium High, Medium or Low (see table 1) 3. Assess the extent to which these risks are controlled in your department (see table 2) Table 1: Risk classification criteria for activities or other factors Risk level General criteria Example of specific criteria for chemicals High There is potential for serious injury or ill health. In certain cases a single incident could affect many people. The risks arising from the activity may be many with complex interactions. Specialist knowledge is often necessary to ensure that these risks are avoided or minimised. Management control is essential to inhibit realisation of the potential risk Substances with serious or multiple risk characteristics. Very toxic substances for which there are no safe limits (e.g., carcinogens, skin and respiratory sensitisers). Materials which are radioactive, or unstable, high-energy substances, or not fully characterised but have the above characteristics. Specialist assessments are necessary to define control measures including monitoring, management and engineering controls, and contingency plans which are likely to be complex. Medium high Could cause serious injury or ill health but the likelihood, severity, or complexity is reduced due to the level and effectiveness of controls that are in place or the intrinsic features of the activity. Control measures do not generally need specialist knowledge. Good practice is available. Management control is important to ensure that control measures are applied and are effective. Toxic or highly flammable or reactive materials that can be contained using standard controls. There are specified safe limits for occupational exposure. Control measures need to be specified. Contingency plans are necessary but straightforward. Medium low Could, if taken to the extreme, cause serious injury or ill health, but application of good practice minimises the risk. Staff, once aware of the risks, are able to limit their realisation. Substances classed as harmful, irritant, corrosive, or flammable possibly in large quantities with welldefined control and contingency measures. Low Are not free of risk, but the risks are generally as low as those to which people are exposed outside of work. Common sense is likely to be the most reasonable yardstick. Non-hazardous substances, i.e., low chemical reactivity, no adverse health or environmental effects, not flammable, nor explosive. How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 13 of 14 Birmingham City University – Healthy and Safety Table 2: Degree of Risk control Criteria Excellent There is evidence that well-defined, effective controls are in place and being applied for all significant risks. Staff demonstrate positive attitude and behaviour with application of control measures. New risks are being identified and preventative measure instigated before incidents occur. Good There is evidence that well-defined, effective controls are in place. Application is reasonable though may not be perfect. Moderate There is evidence that some controls are in place but they lack rigour in terms of detail or in their application; and there is likely to be evidence of failure to prevent the risk occurring. Poor There is a lack of effective control. Evidence of lack of controls, or controls not addressing the risk, or controls are not being applied, or accidents and incidents occurring. How to Undertake a Risk Assessment Ver.1.1 28/10/2010 Page 14 of 14