On the Radar Issue 189 1 September 2014 On the Radar is a summary of some of the recent publications in the areas of safety and quality in health care. Inclusion in this document is not an endorsement or recommendation of any publication or provider. Access to particular documents may depend on whether they are Open Access or not, and/or your individual or institutional access to subscription sites/services. Material that may require subscription is included as it is considered relevant. On the Radar is available online, via email or as a PDF document from http://www.safetyandquality.gov.au/publications-resources/on-the-radar/ If you would like to receive On the Radar via email, you can subscribe on our website http://www.safetyandquality.gov.au/ or by emailing us at mail@safetyandquality.gov.au . You can also send feedback and comments to mail@safetyandquality.gov.au . HU HU U U For information about the Commission and its programs and publications, please visit http://www.safetyandquality.gov.au You can also follow us on Twitter @ACSQHC. On the Radar Editor: Dr Niall Johnson niall.johnson@safetyandquality.gov.au Contributors: Niall Johnson Reports National Statement on Health Literacy Sydney, Australian Commission on Safety and Quality in Health Care, 2014. URL http://www.safetyandquality.gov.au/publications/health-literacy-national-statement/ The Australian Commission on Safety and Quality in Health Care has released the National Statement on Health Literacy. Almost 60% of Australians have a low level of individual health literacy. This is important to the safety, quality and effectiveness of health care. Low levels of individual health literacy contribute to poorer health outcomes, increased risk of an adverse event and higher healthcare costs. People with low levels of health literacy Notes may not understand their medication instructions, be able to interpret nutrition labels on food, or be able to understand the risks associated with different treatment options enough to make an informed choice. The Commission has been working with healthcare professionals, consumers, policy makers and researchers to explore the role that health literacy plays in safe and high-quality care and to develop a national approach as a basis for coordinated and collaborative action. On the Radar Issue 189 1 The National Statement on Health Literacy proposes a coordinated approach to health literacy based on: embedding health literacy into systems ensuring effective communication integrating health literacy into education. This has now been endorsed by Australian, state and territory Health Ministers as the national approach to health literacy. Optimizing Scopes of Practice: New Models for a New Health Care System Nelson S, Turnbull J, Bainbridge L, Caulfield T, Hudon G, Kendel D, et al. Ottawa, Ontario: Canadian Academy of Health Sciences; 2014. http://www.cahs-acss.ca/optimizing-scopes-of-practice-new-models-of-care-for-aURL new-health-care-system/ The Canadian Academy of Health Sciences has published this report examining the question of ‘What are the scopes of practice that will be most effective to support innovative models of care for a transformed health care system to serve all Canadians?’ During the course of the work it emerged that “optimizing scopes of practice, paired with evolving models of shared care can provide a multidimensional Notes approach to shift the health care system from one that is characteristically siloed to one that is collaborative and patient-focused.” Key aspects for this vision are: “flexibility– empowering the collaborative practice team to determine the relative responsibilities of the different practitioners based upon community need. accountability– ensuring the optimization of scopes of practice through an accreditation process within a professional regulatory environment.” Journal articles Patient-Safety-Related Hospital Deaths in England: Thematic Analysis of Incidents Reported to a National Database, 2010–2012 Donaldson LJ, Panesar SS, Darzi A PLoS Med. 2014;11(6):e1001667. DOI http://dx.doi.org/10.1371/journal.pmed.1001667 This paper reports on an analysis of deaths in English hospitals that had patient safety implications. The (adult) deaths were recorded in the UK National Health Service and covered 2,010 incidents involving patients aged 16 and over in acute hospital settings. The deaths were reported after mandatory reporting of such incidents was introduced. The aim of the study was to classify reports of deaths due to unsafe care into broad areas of systemic failure capable of being addressed by stronger policies, procedures, and practices. Notes The types of incident were aggregated into six areas of apparent systemic failure: mismanagement of deterioration (35%), failure of prevention (26%), deficient checking and oversight (11%), dysfunctional patient flow (10%), equipmentrelated errors (6%), and other (12%). The most common incident types were failure to act on or recognise deterioration (23%), inpatient falls (10%), healthcare-associated infections (10%), unexpected per-operative death (6%), and poor or inadequate handover (5%). This list is not in itself particularly surprising and in many of these areas there are known interventions and methods for addressing these types of incident. 2 On the Radar Issue 189 Medical service redesign shares the load saving 6000 bed days and improving morale Toomath R, Szecket N, Nahill A, Denison T, Spriggs D, Lay C, et al. Internal Medicine Journal. 2014 Aug;44(8):785-90. DOI http://dx.doi.org/10.1111/imj.12477 This paper reports on how a New Zealand hospital split its staff into teams to deal with patients expected to have short stays and those expected to have longer stays. The authors report that in the 18 months from “the introduction of the new model, the average length of stay has fallen from 3.7 to 3.2 days (14%) and the median length of stay by 28%, resulting in a saving of 6000 bed days per year.” However, they also note that readmission, inpatient and 30-day mortality rates were Notes unchanged. The authors identify the following factor for the success of the intervention: management support; iterative engagement of a range of staff; provision of timely data analysis; increases in senior medical officer staffing and reorganisation leading to more predictable and fair work practices. They also identify that discontinuity (whether between doctors and patients or within the medical team.) is a challenge. The influence of organizational factors on patient safety: Examining successful handoffs in health care Richter JP, McAlearney AS, Pennell ML Health Care Manage Rev. 2014 [epub]. DOI http://dx.doi.org/10.1097/HMR.0000000000000033 This study sought to examine how perceptions of organisational factors influencing patient safety are associated with perceptions of successful patient handovers/handoffs and which factors have the greatest influence and whether perceptions of these factors differ for management and clinical staff. The study used survey responses from 515,637 respondents at 1,052 hospitals in (US) Hospital Survey on Patient Safety Culture. The authors report that “perceived teamwork across units was the most significant Notes predictor of perceived successful handoffs. Perceptions of staffing and management support for safety were also significantly associated with perceived successful handoffs for both management and clinical staff. For management respondents, perceptions of organizational learning or continuous improvement had a significant positive association with perceived successful handoffs, whereas the association was negative for clinical staff. Perceived communication openness had a significant association only among clinical staff.” For information on the Commission’s work on clinical communications, including clinical handover, see http://www.safetyandquality.gov.au/our-work/clinical-communications/ Racial and Ethnic Disparities in Patient Safety Okoroh JS, Uribe EF, Weingart S Journal of Patient Safety.2014 [epub] http://dx.doi.org/10.1097/PTS.0000000000000133 DOI / http://pdfs.journals.lww.com/journalpatientsafety/9000/00000/Racial_and_Ethnic_ URL Disparities_in_Patient_Safety_.99726.pdf This American study examined the literature (1991 to 1 May 2013) for studies on Notes racial and ethnic disparities in patient safety. On the Radar Issue 189 3 The study sought to explore differences in reporting race/ethnicity in studies on disparities in patient safety; assess adjustment for socioeconomic status, comorbidity, and disease severity; and make recommendations on the inclusion of race/ethnicity for future studies on adverse events. They report relatively few studies, with 24 being fully reviewed and that what evidence there was on the existence of disparities in adverse events was mixed. They noted that “Poor stratification of outcomes by race/ethnicity and consideration of geographic and hospital-level variations explain the inconclusive evidence. “ American Journal of Medical Quality September 2014; 29 (5) URL http://ajm.sagepub.com/content/29/5?etoc A new issue of the American Journal of Medical Quality has been published. Articles in this issue of the American Journal of Medical Quality include: Identifying Hospital-Wide Harm: A Set of ICD-9-CM-Coded Conditions Associated With Increased Cost, Length of Stay, and Risk of Mortality (Richard A Bankowitz, Barbara Doyle, M Duan, E Kroch, and J Martin) Using NSQIP to Investigate SCIP Deficiencies in Surgical Patients With a High Risk of Developing Hospital-Associated Urinary Tract Infections (Amber W Trickey, Moira E Crosby, Fran Vasaly, Jean Donovan, John Moynihan, and H David Reines) A Multifaceted Initiative to Improve Clinician Awareness of Pain Management Disparities (Stephen J Bekanich, Nathan Wanner, Scott Junkins, K Mahoney, K A Kahn, C A Berry, S A Stowell, and A J Gardner) An Evaluation of Ventilator-Associated Pneumonia Process Measure Sampling Strategies in a Surgical ICU (Nishi Rawat, Ting Yang, Kathleen Speck, Jennifer Helzer, Cathleen Barenski, and Sean Berenholtz) Health Care Quality Improvement Publication Trends (Gordon H Sun, Mark P MacEachern, R J Perla, J M Gaines, M M Davis, and W H Shrank) A Survey of Handoff Practices in Emergency Medicine (Chad Kessler, Notes Faizan Shakeel, H G Hern, J S Jones, J Comes, C Kulstad, F A Gallahue, B D Burns, B J Knapp, M Gang, M Davenport, B Osborne, and L I Velez) Patient-Reported Missed Nursing Care Correlated With Adverse Events (Beatrice J. Kalisch, Boqin Xie, and Beverly Waller Dabney) Medical ICU Admissions During Weekday Rounds Are Not Associated With Mortality: A Single-Center Analysis (Heath E Latham, Aaron Pinion, Luis Chug, S K Rigler, A R Brown, J D Mahnken, and A O’Brien-Ladner) Primary Care Units in Emilia-Romagna, Italy: An Assessment of Organizational Culture (Valerie P Pracilio, Scott W Keith, John McAna, Giuseppina Rossi, Ettore Brianti, Massimo Fabi, and Vittorio Maio) Use of Data Envelopment Analysis to Quantify Opportunities for Antibacterial Targets for Reduction of Health Care–Associated Clostridium difficile Infection (Amy L Pakyz and Yasar A Ozcan) The Development of a Validated Checklist for Femoral Venous Catheterization: Preliminary Results (Lee Ann Riesenberg, Katherine Berg, Dale Berg, Joshua Davis, A Schaeffer, E M Justice, and G Tinkoff) Motivating Physicians to Improve Quality: Light the Intrinsic Fire (Kurt R Herzer and Peter J Pronovost) 4 On the Radar Issue 189 Much Work Still to Be Done to Prevent Central Line–Associated Bloodstream Infections (Kevin T Kavanagh, Lindsay E Calderon, and Daniel M Saman) The Multiple Benefits of Inserting Interdisciplinary Quality Improvement Teams Led by Medical Students Into a Faculty Practice Primary Care Clinic (Aniesa D Slack, Megan A Dingwall, Jeffrey C Stone, Melissa Gaines, and Robert G Badgett) Inpatient Glycemic Control in the Chinese Population: Preliminary Data From an Academic Teaching Hospital (Shi-Dou Lin, Maw-Soan Soon, Shih-Te Tu, Hui-Fang Hsiao, Jung-Min Chen, Ke-Hong Lin, Mei-Jung Lin, Jeng-Fu Kuo, Ya-Leng Jhang, and Ming-Chia Hsieh) BMJ Quality and Safety online first articles URL http://qualitysafety.bmj.com/content/early/recent BMJ Quality and Safety has published a number of ‘online first’ articles, including: A systematic review of behavioural marker systems in healthcare: what do we know about their attributes, validity and application? (Aaron S Dietz, Peter J Pronovost, Kari N Benson, Pedro Alejandro Mendez-Tellez, Cynthia Notes Dwyer, Rhonda Wyskiel, Michael A Rosen) Cost and turn-around time display decreases inpatient ordering of reference laboratory tests: a time series (Daniel Z Fang, Gurmeet Sran, Daniel Gessner, Pooja D Loftus, Ann Folkins, J Y Christopher III, L Shieh) Online resources [UK] NICE Evidence Updates https://www.evidence.nhs.uk/about-evidence-services/bulletins-and-alerts/evidence-updates The UK’s National Institute for Health and Care Excellence (NICE) has published an update on their Evidence Updates site. The new update is on ‘acute upper gastrointestinal bleeding’. The new Evidence Updates focus on a summary of selected new evidence relevant to NICE clinical guideline 141 ‘Acute upper gastrointestinal bleeding: management’ (2012). An Evidence Update Advisory Group, comprised of topic experts, reviewed the prioritised evidence and provided a commentary. [USA] Improving Global Health: Focusing on Quality and Safety https://www.edx.org/course/harvardx/harvardx-ph555x-improving-global-health-1679 Improving Global Health: Focusing on Quality and Safety is an eight-week massive open online course (MOOC) presented by HarvardX. Ashish Jha, MD, a Professor of Health Policy at the Harvard School of Public Health, will lead the free online course, which starts on 16 September. The course covers issues including: The importance of focusing on quality for improving population health A framework for understanding healthcare quality Approaches to quality measurement The role of information and communication technology in quality improvement Tools and contextual knowledge for quality improvement On the Radar Issue 189 5 Disclaimer On the Radar is an information resource of the Australian Commission on Safety and Quality in Health Care. The Commission is not responsible for the content of, nor does it endorse, any articles or sites listed. The Commission accepts no liability for the information or advice provided by these external links. Links are provided on the basis that users make their own decisions about the accuracy, currency and reliability of the information contained therein. Any opinions expressed are not necessarily those of the Australian Commission on Safety and Quality in Health Care. 6 On the Radar Issue 189