Preserving, Protecting, and Promoting Cultural Archives Through Newsletters Prepared for Archives of Winona Prepared by Abigail Derkson, writing consultant 15 April 2014 1 Abstract Archives can be stereotyped as dusty rooms filled with books that no one reads. While archiving has typically been a less revered and ignored profession, the importance of archives has only increased in the new digital age. Archivists protect, preserve, and promote historical documents both in print and digitally. Archivists promote the information they archive through social media and newsletters. This report examines an archive’s promotional newsletter, the research done both in this field and from an expert, and the types of problems an archive may have in promotional newsletters. This report will then describe a possible solution to these problems. 2 Table of Contents Abstract……………………………………………………………………………………………………………………..2 Executive Summary………………………………………………………………………………………………… ..4 Background…………………………………………………………………………………………………………………4 Major Findings and Implications…………………………………………………………………………………..4 Introduction……………………………………………………………………………………………………………. ..5 Research Methods………………………………………………………………………………………………… ….6 Results……………………………………………………………………………………………………………………….6 Investigating the Problem……………………………………………………………………………………………6 Interviewing an Expert……………………………………………………………………………………………..6-7 Reviewing Literature………………………………………………………………………………………………..7-8 Conclusions……………………………………………………………………………………………………………….9 Recommendations……………………………………………………………………………………………………10 References……………………………………………………………………………………………………………….11 Appendices………………………………………………………………………………………………………… .....12 3 Executive Summary Background Archives of Winona is a new, up and coming archive that specializes in Winona’s rich cultural history. Their director, John Smith, expressed concern that their museum may not promote themselves in the best way possible to the public. Smith solicited my help in examining ways in which the archive can best promote its material and purpose to the Winona community. He asked me to investigate the ways a newsletter promotes an archive’s material, focusing particularly on the newsletter’s overall style and content. In my study I addressed these problems: Incorporating community culture Providing an accessible platform to share the newsletter Using a writing style accessible to all readers The above problems present significant challenges to an archive’s ability to promote itself to the general public. Many archives like Archives of Winona operate as a non-profit organization, meaning that they rely on funding and donations to remain open and continue their work. For archives it is important that the public be involved in and aware of the archive’s purpose and material, which is demonstrated most clearly through a professional newsletter. Major Findings and Implications In my analysis, I examined the ways in which Archives of Winona can effectively create and distribute a newsletter that presents their values and purpose to the Winona community. I interviewed Michelle Verret Johnson, an expert digital archivist who has contributed to her archive’s newsletter. Based on my analysis, I recommend that Archives of Winona produce a multi-page informational and promotional newsletter. The newsletter itself should incorporate professionals within the archiving field, including archivists and researchers. The newsletter should promote the community’s culture in a clear, concise way that is accessible to everyone who may be interested. 4 Introduction Archives of Winona requested assistance in creating and distributing a public newsletter. To better understand the archiving process, I conducted research into archives and interviewed an expert in the field. This type of research helped me prepare my analysis of the problems an archive deals with in archiving. In addition I drafted a recommendation that offers potential solutions for the Archives of Winona. The Purpose of Archives An archive is an institution where historical documents and records are kept about an institution, place, and/or group of people. The types of documents that archives contain are often primary documents from a specific time period with a specific content. An archive’s collection can include a print collection, a digital collection, or a combination of the two. Archives collect information for public use. The Problem at Archives of Winona Because many archives are non-for-profit organizations, they rely on donations and outside funding to remain open and active. An archive’s promotion of itself is as important as the collection it maintains because without the funding an archive cannot continue its work. Archives of Winona is a new archive that collects historical documents about the Winona area. Since they are new and without sufficient funding, they plan to promote to the local community but are unsure how to do this in an effective, persuasive manner. The main problems addressed are how to: Incorporate community culture Provide an accessible platform to share the newsletter Use a writing style accessible to all readers The Methods of Researching the Problems To help Archives of Winona understand how to format a newsletter, I conducted research about archives, their purpose and process, and their promotion of their collection. I consulted two scholarly peer-reviewed articles from The American Archivist. These articles helped not only understand the archive and its process but also what kinds of steps an archive will need to take in promoting itself. In addition to consulting journal articles, I consulted an archivist expert who specializes with cultural collections. The Recommendation for the Problems As a solution to the above problems, I recommend three actions that Archives of Winona can take to produce an effective, persuasive public newsletter. These are: The contributors to the newsletter should be specialists, archivists, researchers, and other members from the public interested in the collection. The newsletter should be published in a print and digital format so that it is accessible for anyone who wishes to read it. The newsletter should be written in a clear, concise way free of complex technical jargon. The rest of this paper will describe in detail the research methods, the results, the conclusions, and the recommendations. 5 Research Methods To better understand Archives of Winona’s cultural and writing concerns, I performed the following research. 1. I reviewed literature that describes the archive process. These articles are: Greene, Mark A. “The Power of Archives: Archivists’ Values and Value in the Postmodern Age.” The American Archivist 72.1 (2009): 17-41. JSTOR. Web. 6 April 2014. Nesmith, Tom. “Seeing Archives: Postmodern and the Changing Intellectual Place of Archives.” The American Archivist 65 (2002): 24-41. JSTOR. Web. 6 April 2014. 2. I interviewed digital archivist Michelle Verret Johnson. Johnson previously served as Director/Curator for the Acadian Memorial, a non-for-profit collection that honors the Acadian heritage and Cajun people of Louisiana. 3. I examined the various elements that are used in writing a newsletter for public use. Also, I examined various sample newsletters from the Acadian Memorial. Results Investigating the Problem Since Archives of Winona is a developing collection, they do not currently have any sample newsletters. I will use this report to assist them in fixing the problems they may face in producing a newsletter, which will hopefully allow them to garner and keep public interest early. Interviewing an Expert To better understand archiving and various ways that institutions promote their collections, I interviewed digital archivist Michelle Verret Johnson. Johnson previously worked as Director and Curator for the Acadian Memorial in St. Martinsville, Louisiana. Johnson specializes in the museum’s digital and print archive collection that focuses on the Acadian and Cajun heritage of Louisiana peoples. As an archivist Johnson digitizes physical documents and updates digital documents so they can be preserved. The documents within the collection, according to Johnson, are maintained for public use. Other individuals who primarily access the information include but are not limited to researchers, journalists, city officials, local civic organizations, and curious people. Archivists must always be aware of their various audiences when they create and distribute an informational and promotional newsletter. This audience includes the above groups but the newsletter audience also includes donators, supporters, and members for an archive. Johnson had the following things to say about the creation and distribution of newsletters: The writing process is collaborative. The newsletter’s content focuses on a section of the collection they have not covered. The newsletter also includes coverage of upcoming events, potential additions to the collection, articles by specialists and researchers, and various other contributions. 6 The purpose of the newsletter is to reach out to the public, donators, and contributors to gain attention and support. The newsletter is quarterly in digital and print edition. A PDF version is available for the public while the print edition is sent out to members, supporters, and donators of the Memorial. The newsletters serve as a validation and justification for the museum to remain open and active. Reviewing Literature To learn more about the archive process and purpose, I reviewed two pieces of literature from The American Archivists journal. These articles are: 1. Greene, Mark A. “The Power of Archives: Archivists’ Values and Value in the Postmodern Age.” The American Archivist 72.1 (2009): 17-41. JSTOR. Web. 6 April 2014. Greene argues that the reason archives have limited recognition and power is because many have a weak sense of their identity. Green argues that the key to creating identity is to identify the archive’s values, or what the archive stands for. Greene finds fault in archives in that they “tend to focus too much on [their] processes and not enough on their purpose” (18). To define their values and purpose, Greene suggests that archives can gain power and recognition by “[internalizing] that strength and be able to communicate it to others” (20). An archive’s power is grounded in its values. He articulates ten archival values: Professionalism Collectivity Activism Selection Preservation Democracy Service Diversity Use and Access (and) History Greene describes each of these values and their importance in detail. Out of all of these, Greene articulates, Use and Access is one of the most important values an archive holds (34). According to Greene, “a statement of values tells us more about who we are as a profession and speaks not only to ourselves but to our resource allocators and users” (38-9). Greene argues that an archive can become more powerful, visible, and valuable if it first recognizes, establishes, and promotes its own values. 2. Nesmith, Tom. “Seeing Archives: Postmodern and the Changing Intellectual Place of Archives.” The American Archivist 65 (2002): 24-41. JSTOR. Web. 6 April 2014. Nesmith takes a postmodern approach to archives and their collection. He argues that a postmodern view of communication shows how archivists can act as mediators or constructors of 7 knowledge (26). Archiving is typically an invisible profession, but this postmodern outlook suggests it should become more widespread and popular as it serves to reproduce and influence history. Traditionally most archivists have viewed their work as passive, unobtrusive recorders of history (28). Nesmith argues “archivists shape what may be known from archival materials. As these context themselves change, they change the records by altering how they are viewed, and thus also what ‘event’ may be known with them” (31). Archivists influence realty by not only preserving history but also, in the process, indicating what needs to be preserved (32). Nesmith explains the way in which an archive promoting its material is helpful to preserving and shaping a historical record. He says, “Archivists even promote these changes in meaning when they tell new generations of sponsors and users of archives about the evolving relevance of the records to different times and issues” (35). What an archivist chooses to preserve shows what the archive values and deems important for the public record, and an archivist needs to promote this so that the public is more aware of the archive’s collection and purpose. Nesmith concludes the article by reinforcing the importance of archives and recognizing their purpose and collection: “Seeing archives…means seeing archivists anew – as visible, active, agents in the construction of this history and the societal knowledge it shapes” (41). 8 Conclusions I believe that Archives of Winona can adapt the example set by the Acadian Memorial and Greene and Nesmith’s articles to create and distribute its own newsletter that is informative, promotional, and persuasive for all audiences. An archive’s collection means very little if the archive cannot sustain and continue adding material to its collection. Moreover, an archive’s purpose – preserving historical documents for the public’s use – loses its importance if the public is unaware of the type of collection the archive has or why the collection is important to preserving the cultural history of a diverse community. I agree with Greene’s assertion that the first thing an archive must do before promoting its material is first understanding the archive’s values. The most important values that an archive holds and needs to identify is its Use and Access and its History. These two values directly relate to the purpose and promotion of an archive and its collection. Furthermore, I agree with Nesmith’s assertion that archivists need to take an active role in their content and its promotion. Formulating an effective, informative newsletter is integral to a archive’s success. A newsletter is a way for an archive to articulate the types of documents it preserves and is a way for the archive to promote itself to the public. Without a proper platform for promoting itself, an archive may struggle to find the funding and support it needs to continue its work. 9 Recommendation I recommend three actions that Archives of Winona can take to produce an effective, persuasive public newsletter. These are: The contributors to the newsletter should be specialists, archivists, researchers, and other members from the public interested in the collection. The newsletter should be published in a print and digital format so that it is accessible for anyone who wishes to read it. The newsletter should be written in a clear, concise way free of complex technical jargon. To ensure that the content of the newsletter is accurate and represents the interests and the values of the archive, it is important the contributing writers be professionals from their respective fields. Contributing writers should have an excellent grasp of the content they write about but also the importance of the content. To ensure that the newsletter is accessible, I recommend that the archive produce both a print version of the newsletter as well as a digital version of the newsletter. Following the Acadian Memorial’s format, it is important that members and supporters of the archive receive a copy but the digital copy ensures that everyone in the public has access to the collection’s values and purpose. Finally, a newsletter needs to be written in a clear, concise way free of complex technical jargon. To best promote an archive, it is important that the newsletter use language that the general public can understand. An editor can help ensure that the language is clear and concise. In regards to the cultural importance of an archive, the newsletter’s content should reflect the culture of community. 10 References Greene, Mark A. “The Power of Archives: Archivists’ Values and Value in the Postmodern Age.” The American Archivist 72.1 (2009): 17-41. JSTOR. Web. 6 April 2014. Nesmith, Tom. “Seeing Archives: Postmodern and the Changing Intellectual Place of Archives.” The American Archivist 65 (2002): 24-41. JSTOR. Web. 6 April 2014. Verret Johnson, Michelle. Personal Interview. 31 March 2014. 11 Appendices I. Interview Questions 1. Could you describe your experience/history in the area of digital archiving? a. Have there been certain technologies or platforms that have helped make digital archiving a faster or easier experience (both for the archivist and the audience)? 2. How has archiving evolved with new digital technology? 3. What types of material are archived? 4. What types of writing have you produced? a. What kinds of promotional writing have you produced as a digital archivist? b. What kinds of informational writing have you produced as a digital archivist? 5. In terms of what types of writing has been produced, what is the writing process like? a. Is it collaborative? More individualized? b. Who is responsible for proofreading of the writing? 6. Also, how is the writing distributed? Is it via paper format (ie: brochures, newsletters, flyers) or digitally (ie: email, a website, etc)? 7. Does the medium used alter the writing style or content? 8. Along the same lines, does the medium used (brochures, newsletters, flyers, email, or a website) alter the audience that is being reached? 9. What are two or three kinds of audience for which this promotional/informational material is written? 10. Technology has made it easier for people to have greater access to online collections. Does this change what is archived or how it is archived digitally? 11. How (in your opinion) has digital technology changed the way people can access information (more specifically along the lines or archived material)? 12. Copyright can be a grey area. How is copyright dealt with in digital archiving? 12