THE CONNECTICUT LIBRARY ASSOCIATION SUPPORT STAFF SECTION PRESENTS
CLASS Professional Development Conference 2013
Gray Conference Center, University of Hartford, West Hartford, CT
Friday, November 1, 2013
8:30 am-3:10 pm
8:30-9:15 am
Coffee and Registration
9:15-9:30 am
Conference Opening
 Opening Remarks from CLASS: Kathleen Cataldi, Chair
 Opening Remarks from the Connecticut Library Association: Richard Conroy, President
 Opening Remarks from the University of Hartford: Randi Ashton-Pritting, Director of University
Libraries
9:30-10:30 am
Morning Keynote Speaker – Bob Steele, author
Bob Steele is Vice Chairman of an international retail marketing agency
and has been a director of numerous companies, including the American
Stock Exchange. A graduate of Amherst College and Columbia University,
he served in the CIA and Congress, and was a candidate for Governor of
Connecticut. He is also an author and will be speaking about the
background to his new novel, The Curse: Big-Time Gambling’s Seduction
of a Small New England Town. CT Public Radio’s John Dankosky calls the
book “fascinating” and Connecticut author Martin Shapiro has described it
as “compelling and timely…an epic story of history, money and politics
that will make you wonder where America is headed.”
10:30-10:45 am
Coffee Break
10:45-11:45 am
Breakout Session I (choose one)
A: Chair Yoga
Did you know yoga can decrease stress, improve your mood and increase
your sense of positive self? Yoga improves your posture, strength,
flexibility, range of motion, balance and circulation. Yoga has been shown
combat the disastrous effects of our sedentary lives that sap the quality of
our life and increase the risk of chronic disease such as heart disease and
diabetes, depression and chronic pain. Chair yoga’s simple and easy
exercises work your body from head to toe. It promotes wellness through
learning to breathe correctly, stretching and opening up your body’s
energy, as well as learning to focus and relax. In this session, you will
learn tools to help use as a midafternoon “pick me up” to methods to destress during the day. Presenter Dr. Nanette Tummers is a professor of
health education at Eastern Connecticut State University in Willimantic.
Her responsibilities include teaching health education, personal wellness,
stress management and holistic health. Dr. Tummers’ professional and
personal goal is to be an advocate for yoga programs throughout the
community including for at risk youth. Dr. Tummers is the author of
Teaching Yoga for Life. Preparing Children and Teens for Healthy,
Balanced Living, Teaching Stress Management To Children And Young
Adults, and Stress Management: A Wellness Approach (Human Kinetics
Publishers).
B: Work Smarter, Be Happy: Streamline Your ILL Operations
Work Smarter, Be Happy! Streamline Your ILL Operations
Bogged down in book straps? Feel like you can’t catch your breath? Join
our panel to rethink your procedures and discuss ways to streamline your
ILL Operations. Learn from your fellow ILL’ers what they do to stay calm
and sane. Presented by Steve Cauffman, Connecticut State Library;
Sarah Marek, Central Connecticut State University; and Karen Carey,
Russell Library, Middletown.
C: Going Beyond the Booktalk: Enhancing Reading Programming
with Technology
Would you like to punch up your reading program for middle and high
school students? This session will highlight dynamic, free technology
resources for engaging teens in book-related activities as well as for
promoting reading with your students. Come learn how to develop
exciting activities and services using tools like Pinterest, Tumblr, scoop.it,
Vine, stop motion, and more! Presented by Sarah Ludwig, Dean of
Digital and Library Services at the Ethel Walker School
D: RDA for the Non-Cataloger
This presentation will explain the changes that came about with the
implementation of new cataloging standards and guidelines, Resource
Description and Access (RDA). The presentation will be low-key and nontechnical and will go over what library staff who do not work in cataloging
can expect to see and what patrons may notice and ask about. Examples
will be shown and there will be time for questions and answers. Your
presenter is Jennifer Lutris (formerly Falasco). Jennifer has been a
Technical Services Librarian at Housatonic Community College for over
nine years and for the past four years she has been the chairman of the
Catalogers' Group – a committee of cataloging staff from the CT
Community and State colleges. During that time, she has been attending
seminars and reading about the implementation of RDA, and has been
called upon to explain what these changes will mean to patrons and noncataloging staff to the Council of Librarians, the Catalogers' Group, and to
library staff.
11:45 am-1:00 pm
Buffet Lunch (included)
1:00-2:00 pm
Afternoon Keynote Speaker – Laura Van Wormer, author and ebook publisher
eBooks in the Wild, Wild West: Pioneers, outlaws, shoot-outs and
sheriffs on the digital frontier of reading -- an overview of
authors, publishers, libraries, readers and distributors in 2013
Laura Van Wormer worked in independent bookstores through high school
and college and graduated from the Newhouse School of Communications
at Syracuse University. She joined Doubleday as secretary to the Editor-inChief and worked her way up to editor before leaving to pursue her own
writing career, which began with creating tie-in books for the TV shows
Dynasty, Dallas and Knots Landing until she published her first novel,
RIVERSIDE DRIVE, and subsequently was a full-time novelist for 13 more
books.
When her novels were being digitized in 2010 Laura couldn’t help but
notice that the eBook system was largely being designed by people who
did not have a scintilla of experience in book publishing. The ensuing
rush of book publishers to catch up with techno-merchandizers created a
combative marketplace, particularly around libraries, and authors were
suffering, until a revolt broke out, starting a trend toward a burgeoning
literary culture without editors or curation (yikes!). In 2011 Laura formed
a partnership with long-time friends, each a leading entrepreneur in his or
her field—publishing, technology, marketing, Wall Street—and founded
Author & Company, a digital publishing house, to learn from the inside out
how eBook publishing practices could be improved. A New York
subsidiary company soon spun off, called Authoropolis, which is an online
retailer of eBooks which the company is using, in conjunction with its
customers, as a laboratory to create a more traditional bookstore
experience online, but also to make the best use of the latest technology
for individual title discovery.
2:00-2:10 pm
Break
2:10-3:10 pm
Breakout Session II (choose one)
A: DDA? PDA? What Are Libraries Up To?!
Are you curious about the popularity of Demand-Driven/Patron-Driven
Acquisitions in academic libraries? This access and purchasing model has
been around for several years but continues to evolve as individual
libraries and consortia request new options and new providers and
publishers enter the ring. Come to this session for an overview about this
collection development model; learn why and how it’s being used in some
of Connecticut’s academic libraries; its many options, benefits and
potential issues associated with it. Presented by Lorraine Huddy, the
CTW Librarian for Collaborative Projects; she has worked with the CTW
Library Consortium (Connecticut-Trinity-Wesleyan) since January
2008. The CTW Libraries implemented their first PDA pilot with Coutts and
MyiLibrary in January 2010, set up another DDA program with YBP and
EBL in September 2012, and are in the process of revamping their
PDA/DDA program for the third time in as many years. Lorri will discuss
CTW’s set-ups and experiences as well as those of colleagues across the
country to provide a thorough look at this unique option.
B: How to Better Serve Your Genealogy Patrons: Some Tips for
Support Staff
Kathleen Wieland, from the Otis Library in Norwich, will present ideas
she has developed from working with the public on genealogical research.
Topics covered will include the types of information genealogists are
searching for, strategies for helping them find it, and highlights of some
favorite resources. If you would like to up your game in assisting the
genealogy research patron, this is the session for you!
C: Knock Their Socks Off: Easy Ways to Deliver Exceptional
Customer Service
Every time someone walks into your library, you have an opportunity to
wow them with an extraordinary experience. Doing so requires very little
effort and pays off in spades. Brandie Doyle, Chair of CLA's Customer
Service Committee, will share simple techniques to crank your customer
service up a notch. Learn how to turn frowns upside down and send
patrons away smiling.
Cost of the program (includes refreshments and lunch):
$45.00 FOR CURRENT CLA MEMBERS (Individual membership only, not institutional)
$55.00 FOR NON-CLA MEMBERS
Registration required by October 25, 2013. No walk-in registrations will be admitted the
day of the conference. Space is limited so don't delay!
Directions to the University of Hartford:
http://new.hartford.edu/visitingcampus/getting_campus/default.aspx
Campus map: http://www.hartford.edu/about/map/UofH_Map.pdf --- The Harry Jack Gray Center is
building #15 (the large U-shaped building).
Visitor Lot K has been reserved for conference parking.
If you need a special accommodation, please contact Kathleen Cataldi at kcataldi@wesleyan.edu or
(860)-685-3852 at least two weeks prior to the conference.
If you would like a Word or pdf format version of the registration form and/or to register by mail, or if
you have questions about payment, contact Jennifer Hadley of CLASS at jthom@wesleyan.edu.
THE CONNECTICUT LIBRARY ASSOCIATION SUPPORT STAFF SECTION PRESENTS
CLASS Professional Development Conference 2013
Gray Conference Center, University of Hartford, West Hartford, CT
Friday, November 1, 2013
8:30 am-3:10 pm
Registration Form
Registration required by October 25, 2013. No walk-in registrations will be admitted
the day of the conference. Space is limited so don't delay!
Name: ________________________________________________________________
Library Affiliation/Address: _________________________________________________
_______________________________________________________________________
E-mail: _______________________ Phone Number (Daytime): ___________________
If you need a special accommodation, please call or e-mail Kathleen Cataldi at
kcataldi@wesleyan.edu or (860)-685-3852 at least two weeks prior to the conference.
Cost (includes refreshments and lunch):
____$45.00 FOR CURRENT CLA MEMBERS (Individual membership only, not institutional)
____$55.00 FOR NON-CLA MEMBERS
Rank each workshop in the order of your preference with 1 being the highest. Every effort will be
made to schedule your first and second choices, however due to space limitations we cannot
guarantee your first choices. Workshops will be filled as applications are received.
SESSION I
TITLE
Chair Yoga
Work Smarter, Be Happy: Streamline
Your ILL Operations
Going Beyond the Booktalk:
Enhancing Reading Programming
with Technology
RDA for the Non-Cataloger
SESSION II
TITLE
DDA? PDA? What Are Libraries Up
To?!
How to Better Serve Your Genealogy
Patrons: Some Tips for Support Staff
Knock Their Socks Off: Easy Ways to
Deliver Exceptional Customer Service
PRESENTER
Dr. Nanette Tummers
Sarah Marek, Steve
Cauffman, Karen Carey
Sarah Ludwig
PREFERENCE
1 2 3
1 2 3
1 2 3
Jennifer Lutris
1 2 3
PRESENTER
Lorraine Huddy
PREFERENCE
1 2 3
Kathleen Wieland
1 2 3
Brandie Doyle
1 2 3
Make checks payable to “CLA” and mail to: Jennifer Hadley, Olin Memorial Library,
Wesleyan University, 252 Church Street, Middletown, CT 06459.
Fax: (860) 685-2661. E-mail: jthom@wesleyan.edu