Glenda Otto
www.glendaotto.com
171 Main Street • Montpelier, VT 05602 • (802) 223-6121 • glenda.otto@gmail.com
Career Transition Coaching, Counseling, and Training
Draw Forth Skills, Strengths, Values / Use World Class Resumes as Tools to Showcase Professional Best
Design Career Transition programs for people in higher education, corporations, military, and
government. Expertise in all aspects of career transition: Confirming or Redirecting Career
Direction. World-Class Resumes and Cover Letters. Generating Job Options. Targeting Companies.
Positioning, Repositioning in Related Industry. Proven Strategies for Landing Jobs.
• Resumes, Cover Letters, Marketing Profiles
• Face-to-Face & Online Coaching, Counseling
• Job Development and Placement Management
• Design, Initiate, Evaluate New Programs
• Train Trainers, Managers, Staff
• Consultant, Short/Long Term Contracts
Distant online coaching and counseling with master-level grads. Deep listening. Powerful
questions. Excellent coaching results. Offer challenging, unconditional support. Twenty years indepth experience and sustained improvement.
NORWICH UNIVERSITY
Associate Director, Career Development Center
2006 to 2009
Northfield, VT
Career Center staff of three. Confirm career direction and job plans with graduate and
undergraduate students, on campus and remote. Focus on coaching, resume writing, cover letters,
marketing plans. Initiate Internship Program. Develop website for online graduate degree program.
 Create content for new coach-centered website serving Norwich School of Graduate Studies.
Students select from ten workshops -individualized remote coaching sessions- which offer
proven tools and action plans, resume and cover letter templates to accelerate job search.
 Coach 400+ students face-to-face, via email, and phone yearly. Deliver 20+ presentations
and workshops. Daily evaluations from students ages 17-57 confirm excellent service.
 Build business partnerships with local employers and alumni-based connections worldwide
including General Dynamics, NASA, CIA, Genzyme, Amoco, Sony. Established relationships
with faculty and businesses help to activate student internships and promote employment.
 Faculty committee service and Alumni Relations extend reach of Career Center: Develop and
test prototype for Emotional Intelligence Leadership Program with sophomore class. Serve
on Hiring Committee for Internship Coordinator. Team participation to write Vermont
Internship Grant. Active with Alumni Relations team hosting homecoming, graduate school
residency events, special fund raising campaigns.
GLENDA OTTO AND ASSOCIATES
1990 to 2010
Career Transition Coach and Consultant
Montpelier and Burlington,VT
Design Career Transition programs for higher education, corporations, and government. Coach and
design assessments and tools for people seeking career or job change. Provide resume writing
services and training in all aspects of the job search process: positioning, networking, interviewing,
landing a job. Combine private practice with key contracts throughout Vermont.
 Partial client list includes IBM, BF Goodrich, National Life, Tubbs Snow Shoes, Downs Rachlin
Martin, Banknorth, Gallagher, Flynn & Company, UVM, Woodbury College, Johnson State,
Champlain College, Vermont College, Trinity College, and the Vermont Departments of Labor,
Education, Economic Services, Corrections and Vocational Rehabilitation.
Glenda Otto
page 2
GLENDA OTTO AND ASSOCIATES
Career Transition Coach and Consultant, continued
Online graduate school website becomes basis for current private practice
Montpelier, VT (2009-2010)

• Restructured career’s worth of work into ten workshops. Calibrated workshops to meet
essential client needs. Refined proven action plans and tools developed over twenty years.
• Launched website. Published articles. Presented workshops to relaunch new local practice.
• Crystallized coaching principles: SAMPLE: 90% of career transition work is based on readiness
in clients … and as coaches, we can’t force readiness. We listen to discern baseline readiness
for conducting online and face-to-face research (information interviewing), and ability to
engage and trust personal and professional relationships (networking). We join the person
where they are to build those baseline skills.
Education Consultant with Vermont Department of Education, State of Vermont
Six month contract with Bennington Technical Center. Bennington, VT (2005)
• Engaged with students, high school teachers, and industry leaders to incorporate current
industry standards into high school curricula, resulting in new assessment scenario.
• Focused on cross-function teams and baseline industry skills to build real-world, industry-
ready scenario. Facilitated problem-solving dialogue between teachers and industry leaders
face-to-face, via email, and phone to hammer out workable solutions for tech center students.
IBM Career Center. Career Transition Consultant with Drake, Beam, Morin
Three contracts with DBM, International Outplacement firm. Essex Junction, VT. (2001-2004)
• Served managing engineers, technicians, and administrative staff in fast-paced accelerated
learning environment. Coached and trained hundreds of job seekers repositioning and
relocating within industry. Offered programs in re-confirming career direction.
• Teamed with five to twenty consultants, depending on volume of clients served (600-150).
Weekly workshop training. Special events management. Developed positions with local
employers and State of Vermont. Efforts resulted in new employment, new careers, and
industry partnerships.
 Created bank of interactive seminars for employee development: Writing World Class
Resumes. Road Map for Landing a Job. Setting Up Face to Face Network Meetings.
Dressing to Win. Sustaining Job Search: Experiencing Results with Weekly Action Planning.
Interviewing Essentials and Practice. Negotiating Your Worth. Job Fairs: Successes, Failures,
Learning. When Your Job Search Stalls. Closure and Moving Ahead.
• Led in-depth programs designed for personal growth: Choosing a New Career Direction.
Owning Your Talent. Claiming Your Niche. Redefining Retirement.
EDUCATION, CERTIFICATION, AND PRACTICUMS
B.S. Honors in Secondary Education. Minor in Communications. University of Minnesota.
MBTI® Meyers-Briggs Type Indicator Qualifying Program. Zeisset Associates. Certification.
Counseling as Learning Partnerships. National Office on Family Development. Certification.
CPE, Clinical Pastoral Education. Fletcher Allen Medical Center. Seven-Month Practicum.
Leadership and Strategic Planning. Institute of Cultural Affairs. Nine Year Practicum.
Nonviolent ‘Compassionate’ Communication. Three Year Practicum.
Emotional Intelligence: Pilot Leadership Program for Norwich University. Steering Committee.