APPENDIX 2: Strategies for reducing physician-related variability in end-oflife decision-making 1. Guidelines In many areas of medicine, guidelines have been effective in improving the process of care [1]. Yet, there are several reasons why guidelines may not be the answer to variability in ELDM (at least not in isolation). In such contentious areas it is extremely difficult to reach agreement or consensus [2-4]. Given genuine uncertainty about the most appropriate course of action, there is a risk that guidelines end up endorsing rules based on arbitrary thresholds or distinctions [5]. This is one of the criticisms levelled at gestational-age based guidelines for resuscitation of premature infants [6], as well as statistical definitions of ‘futility’ [7]. They may enumerate specific medical or technical criteria, without a clear ethical justification, and at the cost of individualised treatment [8, 9]. At the other extreme, difficulty in reaching agreement may lead to guidelines that are unobjectionable, but unhelpfully vague, in which case they will have little or no impact on variations in practice. It may be useful to distinguish, though, between two different types of guideline. Guidelines relating to the content of end-of-life decisions are likely to be particularly sensitive to the above concerns about arbitrariness, disagreement, or vagueness. An alternative type of guideline focuses on the process for decisionmaking. For example, recent guidelines and law relating to disputes about ostensibly “futile” medical treatment have moved away from attempts to define futility, focusing instead on developing a fair due-process for arbitrating and resolving disputes [10, 11]. 2. Advance care planning/Patient decision-aids If physician-related variability is more likely in the absence of clear information about patients’ wishes (either for or against life prolonging treatment), one solution would be to help patients communicate their values and preferences. Facilitated advance care planning has been shown to improve the chance that patients’ end of life wishes are known and respected [12]. Patient decision-aids increase the involvement of patients in decisions, and improve knowledge and understanding [13]. A small trial of a video developed to help end-of-life discussions with cancer patients (compared with verbal description alone) found a substantial reduction in patients DW 10/2/16 Page 1 of 5 choosing life-prolonging treatment [14, 15], and one that used video of actual patients with dementia influenced the choices of patients considering end-of-life options [16]. However, one theoretical concern is that decision-aids generated by physicians could reflect physician values, and hence bias decision-making. There may also be little time or opportunity for critically ill patients to take advantage of this sort of tool. 3. Awareness/Self-awareness Another alternative would be to use audit and feedback to improve physician’s understanding of their own and their peers’ practice. For example, an audit of involvement in ELDM would potentially make clinicians aware if they were involved in more or fewer treatment withdrawal decisions than average. This could lead to reflection on the influence of personal experience and values on decisions, and to a greater acceptance of patient or surrogate values. In other settings audit and feedback has been shown to improve professional practice [17], though the effect is modest, and is most evident when the baseline level of compliance is low, and the feedback intervention is more intense. Most studies of audit and feedback have taken place in settings where there is a clear desired practice. It is not known whether this would be effective in a contested and uncertain area such as ELDM. In one Canadian adult intensive care unit a review of end-of-life care, which included an audit and feedback process, reduced variability in the use of medications and led to a reduction in the number of patients receiving cardio-pulmonary resuscitation [18]. 4. Consensus/collaboration Finally, variability in ELDM might be reduced by a shift from individual to collective decision-making [19]. Population studies suggest that variations in medical care are less in regions where more there is more coordinated, or ‘team’-based practice [20]. In intensive care, greater consistency in ELDM might be expected in units that have shared management of patients between different consultants, or where ELDM are taken at a team level. This may also help address differences between physicians in their assessment of the patient’s prognosis. However, while the agreement of peers may reduce some variation, it may not reduce variability that exists between different units. Furthermore, group decisions are not always better than ones made by individuals [21]. Groups may be particularly vulnerable to certain types of cognitive error or bias, and may together arrive at DW 10/2/16 Page 2 of 5 decisions that no individual member would actually endorse [22, 23]. Collective decisions in intensive care may still fail to respect the wishes of patients and their families, particularly where their social or cultural background differs from that of a group of physicians. One form of collective decision-making that might reduce physician-related variability is the use of ethics consultation. This is one of the few interventions for ELDM that has been formally studied in intensive care. Two randomised trials of routine ethics consultation in the ICU found that this reduced length of stay and the use of life-sustaining interventions, without increasing overall mortality [24, 25]. Nevertheless, ethics consultation is only likely to be practicable in a subset of cases. APPENDIX 2 REFERENCES 1. Grimshaw JM, Russell IT (1993) Effect of clinical guidelines on medical practice: a systematic review of rigorous evaluations. Lancet 342: 1317-1322. 2. Batton D (2010) Resuscitation of extremely low gestational age infants: an advisory committee's dilemmas. Acta Paediatr 99: 810-811. doi: 10.1111/j.1651-2227.2010.01753.x 3. Brody BA, Halevy A (1995) Is futility a futile concept? J Med Philos 20: 123144. 4. McCormick RA (1974) To save or let die. The dilemma of modern medicine. JAMA 229: 172-176. 5. Anderson-Shaw L, Meadow W, Leeds HS, Lantos JJ (2005) The fiction of futility: what to do with policy? HEC Forum 17: 294-307. 6. Wilkinson D (2012) Gestational ageism. 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