Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 An Online Disability Assessment Service Program for Advancement Academic Programs at Johns Hopkins University Introduction Johns Hopkins University’s (JHU) Advanced Academic Programs (AAP) division plans to rapidly increase enrollments and expand to domestic markets outside its local region and to foreign markets (Byrne, 2013). This broad expansion of AAP will overwhelm the existing ad hoc approach to evaluating and diagnosing students for learning difficulties in this online program. We propose to create an online disability assessment program (ODAP, hereafter) so that entering students can be systematically evaluated and diagnosed for learning difficulties prior to entering or during their period of study in the AAP system. This would enhance JHU’s notoriety as a leader in the field of education research, provide essential services for our students and increase AAP retention. Goals of Proposal Creating an ODAP would help identify learning disabilities in entering AAP students, raise the learner retention rate, increase engagement and enhance learner performance. In addition, an ODAP would lower the cost of delivering these services relative to the current approach. Therefore an ODAP would be a viable investment for JHU. The ODAP will be geared toward the online learner, who is typically off campus and in some cases located abroad. 1 Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 The program would meet or exceed the standards set by the Americans with Disabilities Act (ADA) for online access to learning materials. Many AAP learners are adults who are employed and seeking professional development. These adults interact with their learning environment differently than recent high school graduates and, therefore, need different learning services. In particular, the design for learning services for this population should be focused on andragogic theory (Morgan, 1995). Also, recent neurological studies of adult learners show that learning disabilities such as dyslexia, dysgraphia, dyscalcula or ADHD are a brain-based, lifelong barriers to learning and that 60% of adults with literacy problems have never been diagnosed (Learning Disabilities Association of America, 2013). Consequently, an ODAP would assist in identifying the learning needs of students so that accommodations can be put in place to assist them as AAP expands its adult student population. This proposal is intended to demonstrate that having the essential routes to providing learning accommodations and study skill supports for a key demographic group of AAP’s learners will provide measurable gains for our overall program. Elements of the Online Disability Assessment Services Program The ODAP will offer systematic counseling to assist students who need evaluative testing for learning disabilities for AAP online graduate programs (Learning disabilities assocoation of America, 2013) . This program would be an ancillary student support to JHU’s Office of Student Disability Services (OSDS) focused on accommodating the online learners entering AAP (Johns Hopkins University, 2013) . The ODAP will perform 6 essential services. 2 Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 1. Students will self-identify themselves as facing learning challenges or be directed to ODAP by teacher or advisor. Online access: Students will access ODAP via a link in the dropdown menu on the JHU OSDS web page. This link will be supported on all AAP course syllabi. In addition ODAP will also be accessible via telephone and teleconference. 2. ODAP staff provides initial intake assessment and more detailed screening to direct students to proper referrals. Online access: Students will receive an initial outreach and welcome to the ODAP via personal email. This outreach will set in motion intake procedures. The ODAP staff will work with JHU School of Education faculty and within the U.S., each states Rehabilitation Services Administration, to direct students to public or private educational testing (RSA: Rehabilitation Services Administration, 2013, Johns Hopkins University Center for Talented Youth, 2013) 3. Screening results in recommendation: A. A referral to qualified professionals to assist in obtaining educational diagnosis. Online access: Online Disability Assessment Services Program will provide two referrals to the student to obtain education testing via email. B. The referred literacy practitioner will determine online study skills deficits. 4. ODAP receives results of screening A. If the student shares the results of educational testing with ODAP, staff will work to make an individual education plan (IEP) or 504 plan to create 3 Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 classroom accommodations. Online access: Staff will communicate with student via email. B. Initial screening may result in initial plan to improve online study skills. Online access: staff will set up online webinars and individual conferences to assist adult learners with digital study skills. 5. Partner with students to advocate and implement IEP/504 and ongoing study skill support. Online access: Online Disability Assessment Services Program staff will communicate and advocate for students via email. 6. Provide faculty development programs to help faculty keep current in supporting students with learning disabilities and accommodations (beginning 2016). 7. Assess and evaluate ODAP yearly to see if the program is meeting its stating objectives. Organization of ODAP Staff and Services The ODAP will be integrated into a web of student services for online users that are geared toward developing positive academic outcomes for online students (Western interstate commission for higher education, 2013). ODAP will also utilize the onsite resources of JHU’s OSDS. Online learners’ disabilities fall into a subcategory that is different from the services received from onsite students at JHU. For example. AAP students do not use onsite accessibility services, such as ramps, parking spaces, elevators, but AAP students with accommodations 4 Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 might require adaptive technology from a distance. Nevertheless, the system to test and determine eligibility for services is the same. The target needs to match the projected 200% growth of AAP in three years, ODAP would initially hire two trained M.Ed. professionals in 2014, one with a concentration in online learning and special education or andragogy and one with a specialization in online learning theory and practice . These two staff members would work to do intake assessments and implement elements 2-5 listed in “Elements of the ODAP” above. So, ODAP staff members would conduct initial intake interviews and screenings to direct AAP students to either a referral for educational testing or online study skills assistance. In addition ODAP staff would work with members of the JHU’s Center for Gifted and Talented Youth and School of Education to provide psycho-educational evaluations (Johns Hopkins University Center for Talented Youth, 2013). Partnering with other JHU programs would enable ODAP to develop collegial and collaborative ties to like-minded professionals and serve a more united JHU student community. If AAP grows at the anticipated rate, ODAP would also hire an administrative assistant in 2016. ODAP would be located in JHU’s OSDS so that staff can benefit from a collegial and collaborative relationship with the onsite partners who are doing similar work. Goals and Objectives The creation of ODAP would require no further expansion of AAP technological infrastructure. The greatest need to ensure the success of the program would be the hiring of two qualified personnel and resource sharing with the JHU School of Education and Center for 5 Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 Talented Youth. The ODAP team would apply to the JHU open fund to secure funding for personnel (Byrne, 2013) . Assessment The ODAP assessment would be based on judging if the program has its desired effects for AAP in the short and long term. Our assessment criteria will be based on the following broad queries (Brindley, 1995) Johns Hopkins University is a top ranked university and a leader in academic research and advancement (Byrne, 2013). In this regard, ODAP, will be an innovator in the field of distance learning support and contribute to the field of providing online psychoeducational testing support services for its adult learners. Consequently a key assessment query would be: Has the ODAP approach to educational assessment promoted the educational values of JHU? The ODAP seeks to link its activities to current research on brain based learning and current data that demonstrates that learning disabilities are life-long barriers to learning unless proper accommodations are put in place. Consequently, a key assessment query would be: How has current data or research on learning disabilities changed the ODAP approach to administering programs? The objectives of the ODAP are to 1. Identify AAP learners with unidentified learning disabilities, diagnosis the disabilities and provide testing (if necessary) and accommodations (if necessary). 6 Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 2. Identify AAP learners with online learning challenges and assist with providing study skills. Consequently, a key assessment query would be: Is ODAP meeting its objectives? Online Disability Assessment Services Program seeks to assist AAP in provide student satisfaction and increasing retention in all programs. Our staff will document and track the outcomes of all of our referrals and assessments. Consequently, an assessment query would be: Has ODAP succeed in providing student satisfaction and increasing retention? Additionally, ODAP will provide all students with an evaluation after services are completed to assess their experience at ODAP. This evaluation will try to determine if the student’s behavior changed as a result of their visit to ODAP and what they learned about themselves or how their lives many have changed as a result of visiting ODAP. Rationale Recent scholarship, key studies and surveys suggest that online learners may not have access to important personal counseling services that would help them in understanding why they could experience academic difficulties if they return to university studies as adults (Dirr, 1999, Hughes, 2004, Evans, 1994, Rumble, 2000) Additionally, high numbers of adult learners may have undiagnosed learning disabilities or have not had assistance developing their online study skills (Learning Disabilities Association of America, 2013, Kitchen, 2006, Diaz, 1999 ). If 7 Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 AAP plans on expanding at such a rapid pace and broadening its adult student population, the program should plan to sufficiently serve adult learners who are facing these serious barriers to learning. Providing services to the cohort of students in need of diagnostic educational testing and accommodations or enhanced online study skills will increase the retention of AAP because these students will have more confidence in their ability to succeed and eagerly look forward to applying their knowledge in the workplace. Broadly speaking, the learning disabilities that impact adult learners are divided into three groups: the acquisition of language, language disorders and academic skills (Kitchen, 2006). These specified learning disabilities manifest themselves in the skills that learners rely on most in the online classroom: expressive writing, spelling, calculating and visual processing. The AAP teaching model deploys multiple teaching methods, all of which use the synchronous and asynchronous conferences or forums, where students write and respond in structured or unstructured formats (Byrne, 2013). The best research demonstrates that students with specified learning disorders need support in online environments because of their tendency to process content in a neurologically different way (Beacham&Alty, 2006, Jelfs and Richardson, 2010, Woodfine, Nunes, Baptista & Wright, 2008). If ODAP can help to diagnosis, identify and support incoming adult learners with learning disorders, AAP will benefit overall. 8 Karen Trimmer Byrne An Online Disability Assessment Service Program for Advanced Academic Programs at Johns Hopkins University OMDE 608 SECTION: 9040 November 24, 2013 References Brindley, J. R. (1995). Measuring quality in learner services: Building towards the future. Building Towards the Future. 17th World Conference for Distance Education: One World Many Voices: Quality in Open and Distance Learning, Milton Keynes: UK. 49-52. Byrne, K, Eichelberger, J, Liberman, L, Mastrodonato, T, Mentzer, M, & Wells, K. (2013). JHU online expansion via advanced academic programs. 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