Association of Independent Museums National Conference 2014 Upcycle Your Museum – Make more of what you’ve got Black Country Living Museum 19th-21st June 2014 Synopsis of Key Sessions Thursday 19 June 2014 – 1.30pm to 4.45pm The Entrepreneurial Museum Matthew Tanner, Chairman of AIM Keynote case study: Shakespeare Birthplace Trust Making Access & Conservation Your Business Diana Owen, Director The Shakespeare Birthplace Trust (SBT) relies on visitors for 86% of its income and has grown that income by 60% in the last 5 years to over £7million. In parallel the SBT has increased its reach, resilience and ambition – Diana Owen will share lessons learnt and her biggest challenges. Diana has over 25 years’ experience in the independent Museums sector having worked in the National Trust for 20 years and as Chief Executive of the Shakespeare Birthplace Trust since November 2007. Keynote case study: The Garden Museum Christopher Woodward, Director The Garden Museum is an independent Museum without public funding, property assets or Endowment, but has a role unique in Britain. Christopher will explore how cash income from day to day activities has increased from under £250,000 to over £600,000 in five years through incremental change as opposed to a major capital project. Christopher Woodward is Director of The Garden Museum, London; he was formerly a Trustee of the Heritage Lottery Fund, and Director of the Holburne Museum of Art, Bath. Get Set, Ask Judy Niner, Development Partners Explore how to get your organisation ready for fundraising with Judy Niner from Development Partners, drawing on the experiences some museums have had with Catalyst funding. Visitor Verdict case studies: the power of knowledge Steve Mills, BDRC-Continental Discover how Visitor Verdict can help your museum understand its visitors, and find out how other museums have used Visitor Verdict to create positive changes in their museums. Legal update: Gift Aid, VAT, SORP and more Julian Smith and Laetitia Ransley, Farrer & Co In this session charity law specialists Farrer & Co will review a range of legal issues which are likely to be of particular interest to museums, including recent cases (notably The Lightbox, Woking VAT case) and developments relating to Gift Aid, conflicts of interest, Charitable Incorporated Organisations (CIOs), and the new charity SORP. Friday 20th June 2014 – 9.15am to 4.00pm Adapting, Changing, Thriving: Case studies from three open air museums Black Country Living Museum, Avoncroft and Beamish Black Country Living Museum Andrew Lovett, Director Details to follow Avoncroft Museum Simon Carter, Director Avoncroft Museum was founded in 1963 and opened in 1967 as the first open-air museum of buildings in England. Over more the last fifty years it has rescued and restored over 30 historic buildings facing demolition or collapse, most of which have been re-located on a 19-acre site in Worcestershire. The Museum went through a period of decline but with a ‘make-do and mend’ attitude and some relatively-small but judiciously-used grants Avoncroft is moving into a period of further development. Simon will outline some of the measures the Museum has used to grow audiences, increase earned income and transform the Museum’s site. Simon Carter joined Avoncroft Museum of Historic Buildings as Director in 2007 and was formerly Deputy Curator at the Palace of Westminster Beamish Richard Evans, Director Beamish is the largest open air museum in England with nearly 600,000 visitors per year, 300+ staff, 350 active volunteers and a growing turnover of £8m. Over the past five years visitor numbers have nearly doubled and £4m has been re-invested from annual surpluses and private giving to create a range of new exhibits and attractions. Richard will consider the key factors underpinning this sustained growth, explaining how Beamish will be developed over the coming decade by focusing on its core purpose, involving people in communities and creating innovative new ways for people to experience heritage. Keynote Speech Sir Peter Bazalgette, Chairman Arts Council England Sir Peter Bazalgette will be this year’s keynote speaker. He is Chairman of Arts Council England and President of AIM member, Crossness Engines Trust. Q&A with ACE and AIM John Orna-Ornstein, Director of Museums, ACE Clare Titley, Director of Philanthropy, ACE Matthew Tanner, Chairman, AIM Your opportunity to ask Arts Council England and AIM about the issues that matter most to you. LUNCH Delegates are invited to attend two seminar sessions, one after lunch and one after tea. In each slot there are four sessions to choose from; information from each session is outlined below. Seminars A: Delegates choose one of the following four sessions: 1.Shared Leadership: personal experiences from the Museums & Resilient Leadership Programme Stephen Feber and Dr Nick Winterbotham, This session will be your opportunity to hear first-hand the experiences of five aspiring museum leaders, who recently completed a twelve month programme, funding by Arts Council England, designed to strengthen their leadership as well as personal resilience skills, to put them firmly on course to be the museum leaders of the future. 2. Augmented Reality – introducing apps to your museum Marilyn Scott, The Lightbox Helen Treharne, University of Surrey This session will be an opportunity to see how mobile technology can improve the visitor experience. The University of Surrey and Pervasive Intelligence Ltd are developing a mobile application which can open collections and archives through additional layers of interpretation, such as textual and audio descriptions, archive images and video. They are working in partnership with AIM member, The Lightbox. We’ll share with you what we’ve learned through the user trials. We’ll also talk about issues such as affordability for smaller museums and top tips to think about when considering whether to adopt such technology in an exhibition or museum. 3. Reducing energy usage and saving money Kenneth Shaw, AIM Energy Action Group This session will explain about getting the best possible prices for energy through joining the AIM Energy Action Group and the case for smart metering of energy supplies. It will include a practical example of work in progress at the Shakespeare Birthplace Trust. Speaker Ken Shaw – Energy Consultant and Head of Enterprise at DTA Wales. Ken formerly managed and developed the Centre for Efficient and Renewable Energy (CEREB) at the London South Bank University. 4. Developing your digital offering and building it in to your marketing strategy Emma Halford-Forbes, Black Watch Museum and Nick Poole, Collections Trust Emma Halford-Forbes, Manager and Curator at The Black Watch Castle & Museum, will talk about her experiences of developing thriving digital and social media offering for the Museum to complement an effective marketing strategy. She will be joined by Nick Poole of Collections Trust to talk about their Digital Benchmarks tool for the cultural sector, which looks at how you can take a holistic view of technology in your organisation. TEA Seminars B: Delegates choose one of the following four sessions: 1.Who's in charge of your brand? 2. Diversifying your trustees Sarah Codrington, Brand Manager and Victoria Wallace, CEO, Leeds Castle Brands are not just for the fashion conscious. How you and your customers think of your organisation matters – and that understanding of your identity can really help you and your trustees define your strategy, and articulate what your values are. And it doesn’t need to cost a fortune. Sarah Codrington and Victoria Wallace have just led Leeds Castle through a re-branding exercise. They’ll tell you how they did it; what they learned; and how it has helped them. Hilary McGowan and museum trustee, Simon Wilkinson Find out what motivates people to be trustees and what might put them off. How can you appeal to younger and/or different types of people to become trustees? What can they bring to the Museum? What skills and knowledge do you need on your Board? What skills and knowledge would different sorts of trustees bring with them? Learn how not to be scared of those under 30! Hilary McGowan is a leading consultant who specialises in helping museums to stand on their own two feet, be strong and survive into the future. With over 30 years’ experience of the sector, she has worked with over 60 organisations since setting up her own business in 1996. 3. Supporting industrial Heritage Ian Bapty, Industrial Heritage Support Officer Sustaining, developing and presenting industrial heritage museums is a major challenge. At a time when key resources such as visitors, grant aid and volunteers seem ever harder to attract, particular issues for managers of industrial heritage attractions include looking after extensive sites, maintaining big and complex historic buildings and caring for and operating working machinery. While there are no magic wands to wave, this session will look at the potential to develop self-help approaches including forming local support networks, establishing innovative new partnerships, and collaborating on marketing, funding, volunteer support and technical assistance. Ian Bapty is the English Heritage funded Industrial Heritage Support Officer (IHSO) for England based with the Ironbridge Gorge Museum Trust. He has over 20 years’ experience delivering and facilitating community based heritage and environmental projects. 4. Adapting learning offers to the new National Curriculum, science and numeracy Suzanne Carter, Development Officer Birmingham Conservation Trust and Sue Pope, Freelance Interpretative Learning Professional Newman Brothers, a former coffin fitting factory in the Jewellery Quarter, Birmingham will open as a museum in September. Last July we employed a freelance learning professional to create site-based resources for us, funded through AIM Biffa. This was at a time when changes in the National Curriculum were afoot. Not knowing where we might best fit within delivery of the new curriculum, and having to spend a timelimited grant, we decided to create numeracy skills-based learning resources so we could compete and be relevant whatever happens to teaching history. We will be sharing our 'Travelling Salesman' resource with you, but you may want to swot up on your pounds, shillings and pence before you come! Saturday 21st June - Morning Study Tour Successful upcycling in Birmingham's Jewellery Quarter museums. The Study Tour will take delegates on a trip to three museums in Birmingham’s Jewellery Quarter: Newnham Brothers Coffin Works, Pen Museum and the Museum of the Jewellery Quarter. The Tour will spend an hour each museum, the walk between one is around 15 minutes long. Lunch will be provided in the Museum of the Jewellery Quarter at 1pm. 9.30 Newnham Brothers Coffin Works With only a few weeks to go until the completion of the capital repair works of the grade II* listed factory, the Coffin Works team are gearing up to bring back the collection and create a new industrial and social history museum in Birmingham. Simon Buteux, Director of Birmingham Conservation Trust, will introduce the Coffin Works project and the vision for the building and heritage attraction. Sarah Hayes, the Collections and Exhibitions Manager, will lead delegates through the museum and explain the plans for a multi-sensory visitor experience. Over the last 12 months Suzanne Carter, Development Officer, has been busy spending a £45k AIM Biffa grant award and will showcase all the wonderful new on-site resources. These include; four alternative factory tours on iPad, costumes, a Travelling Salesman school resource, family activities, and a film about multi-faith funerary traditions made working with young people. H&S Info: please wear sensible shoes (no open toes or heels). Hard hats and high vis jackets will be issued as this will still be a building site. Steep staircases and no lift access at this time. 10.45 Pen Museum During the 19th Century, 75% of everything written in the world was done so with a ‘Birmingham’ pen. Birmingham was at the forefront of this trade until it declined in the 1950’s with the invention of the biro and fountain pen. At one time, there were around 100 factories in the Jewellery Quarter area. The development of the steel pen reduced the cost of writing and enabled the spread of literacy throughout the world. Set in the atmosphere of a former Victorian pen factory, The Pen Museum is dedicated to preserving and promoting the legacy of this trade. There is on-going research into the social, historical and technical aspects of the trade and also the Jewellery Quarter itself. The museum has assisted people tracing their genealogy and is keen to hear from anybody who has had connections with the trade. The Pen Museum is more than just a passive museum with objects on display. It is a hands-on collection! Visitors can try writing with a variety of different implements including quills and typewriters; you can also try writing in Braille or make your own pen nib using original machinery. 12.00 Museum of the Jewellery Quarter The Museum of the Jewellery Quarter is built around a perfectly preserved jewellery workshop offering a unique glimpse of working life in Birmingham’s famous Jewellery Quarter. When the proprietors of the Smith & Pepper jewellery manufacturing firm retired in 1981 they simply ceased trading and locked the door, unaware they would be leaving a time capsule for future generations… Today the factory is a remarkable museum, which tells the story of the Jewellery Quarter and Birmingham’s renowned jewellery and metalworking heritage. 1.0 Lunch 2.00 End of Study Tour