10/05/2015 Blue Shield Federal P.O. Box 272510 Chico, CA 95927-2510 Explanation of Benefits: <Claim Number> Dear Sir or Madam: I am writing to request that you reconsider your payment decision for my Afirma Thyroid FNA Analysis on <DOS>. Dr. <Ordering Physician>, biopsied my tumor and the pathology result was “indeterminate,” a classification that is not clearly benign or malignant. My physician recommended ordering the Afirma test as a next diagnostic step instead of proceeding immediately to surgery. As a result of the Afirma test, my tumor was diagnosed as Suspicious increasing my likelihood of having cancer, and my physician and I were able to make an informed decision on the next steps of my treatment. I am requesting that you reconsider the payment amount determined for my claim and substantially increase the amount paid for Afirma. Veracyte has contacted me and shared that they have appealed my claim requesting further payment with no response. Veracyte also shared that most Blue Shield members that are not Federal Employees have their Afirma tests paid at rates exceeding $4,000, substantially reducing the amount owed by the patient. It is inappropriate that there is a discrepancy in the cost sharing amounts between Federal and non-Federal employees for the same service. Additionally, I find it unfair that you would arbitrarily subject Federal Government Employees to such a large financial burden. Afirma testing was able to help my physician decide on the next step in the treatment of my thyroid disorder. If you do not increase the payment for this claim I will pursue the dispute process at the Office of Personnel Management. Please include myself and Flavia Beyer at Veracyte in all correspondence regarding my reconsideration request. Sincerely, <Patient Name> Subscriber ID: <Subscriber ID>