DEPARTMENT OF MANAGEMENT SERVICES
For Reference Only
CLASS CODE: 8321
PAY GRADE: 018
CLASS TITLE: INVESTIGATOR
ALLOCATION FACTOR(S)
This is work conducting investigations of alleged violations of Florida Statutes and Florida
Administrative Codes governing conduct of pari-mutuel wagering establishments and bingo facilities in
the State of Florida; or violations of the state Alcoholic Beverages and Tobacco Laws for the
Department of Business and Professional Regulation; investigating complaints of alleged violations of
the Yacht and Ship Brokers Act or the Florida Responsible Vendor Act; investigating and evaluating the
validity of claims, assisting law enforcement and state attorney's offices with the investigation of
claims, and recommending the amount of compensation to be received by the victims of violent
crimes; conducting preliminary and formal investigations of suspected civil and criminal violations of
revenue law involving single transactions, events, or worthless checks; investigating private employers'
compliance with the Workers' Compensation Law; investigating a variety of unemployment
compensation fraud activities; investigating violations of laws regulating licensing of investigation,
automobile repossession security, or charitable solicitation agencies; investigating violations of laws
regulating, and complaints relating to, sellers of travel, health studio, dance studios, telemarketing,
charitable solicitations, pawn shops, business opportunities, motor vehicle repair, motor fuel
marketing, home solicitation sales, deceptive and unfair trade practices, consumer fraud, and any
other issues falling within the authority of the Department of Agriculture and Consumer Services.
EXAMPLES OF WORK PERFORMED:
(Note: The examples of work as listed in this class specification are not necessarily descriptive of any
one position in the class. The omission of specific statements does not preclude management from
assigning specific duties not listed herein if such duties are a logical assignment to the position.
Examples of work performed are not to be used for allocation purposes.)
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Investigates violations of laws regulating licensing of investigations, automobile repossession,
security guard or charitable solicitation agencies. Makes periodic inspection of agencies and
their activities and investigates consumer complaints.
Conducts background investigations on licensees to determine if an individual has falsified the
license application concerning a felony, drug/narcotic, bookmaking conviction, or has a
previous liability under a different name or registration number.
8321-INVESTIGATOR-CS
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Conducts detailed investigations and prepares investigative reports on individuals and/or
corporate entities that allegedly violate the laws regulating sellers of travel, health studios,
dance studios, telemarketing, charitable solicitations, pawn shops, business opportunities,
motor vehicle repair, motor fuel marketing, home solicitation sales, deceptive and unfair trade
practices, consumer fraud, and any other issues falling within the authority of the Department
of Agriculture and Consumer Services.
Conducts hidden ownership investigations to determine the involvement of individuals who are
ineligible to hold a pari-mutuel or bingo wagering occupational license because of past criminal
involvement or association with alleged members of organized crime.
Conducts race fixing investigations to determine if the outcome of a race or game has been
altered or prearranged.
Protects and safeguards state revenue by conducting computer fraud and related investigations
involving pari-mutuel tickets, computer generated records, equipment, and tax fraud.
Performs searches of barns, tack rooms, dormitory rooms, and vehicles on the grounds of a
pari-mutuel establishment to locate and seize illegal horse and dog medications and other
prohibited items.
Conducts detailed background investigations on individuals and/or corporations that have
applied for a wagering permit for racing in the State of Florida, or are suspected of having
unregistered tax liabilities.
Receives and evaluates applications from vendors applying for licensure under the Responsible
Vendor Program.
Conducts administrative investigations and inspections of establishments that are not
registered for sales tax, and that are not properly licensed or are seeking licenses from the
Division of Alcoholic Beverages and Tobacco, or the Department of Revenue.
Prepares and submits administrative reports and serves administrative orders, notices and
subpoenas to applicants, licensees, and/or witnesses.
Monitors certified training programs for compliance with the Responsible Vendor Program.
Examines cigarette tax stamps to determine sufficient cause that the stamp is not counterfeit or
fraudulent.
Receives and evaluates claim applications from the victims of violent crimes.
Assists and coordinates with local law enforcement and state attorney's offices in the
investigation of claims.
Notifies state attorney when a claim has been filed on behalf of a victim.
Obtains notification of pending criminal proceedings and informs victim of status of litigation
and its effect upon the victims claim.
Works with the claimant to obtain verification of insurance, income, and other lost resources.
Requests police, court, and other official records and documents pertaining to claims or
consumer complaints.
Examines medical records and reports to determine the extent of bodily injury for the purposes
of claims evaluation.
Assists in the investigation of fraudulent claims.
Determines the amount of just compensation for the claimant on the basis of investigation and
evaluation of all pertinent information and recommends the amount of compensation to be
awarded by the Commission.
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Conducts investigations of alleged unemployment compensation fraud activities by claimants,
employers, and employees.
Conducts investigations of alleged violations of the Yacht and Ship Brokers Act.
Examines and reviews legal documents and financial statements.
Conducts fact-finding conferences, takes testimony from parties of the complaint and their
witnesses, and negotiates agreements to settle or conciliate complaints.
Develops inves
KNOWLEDGE, SKILLS AND ABILITIES:
(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those
needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable
for individual positions in the employing agency.)
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Knowledge of basic investigative techniques.
Knowledge of basic accounting or auditing methods, principles and procedures.
Ability to conduct fact-finding interviews and take statements.
Ability to gather and preserve evidence.
Ability to use deductive reasoning.
Ability to plan, organize and coordinate work assignments.
Ability to analyze information and determine its validity.
Ability to conduct surveillance activities.
Ability to prepare investigative reports.
Ability to make independent decisions.
Ability to conduct thorough investigations.
Ability to maintain strict confidentiality.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Ability to analyze, evaluate, and interpret financial data.
MINIMUM QUALIFICATIONS
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A bachelor's degree from an accredited college or university and one year of law enforcement
work or in conducting investigations, or in developing civil cases in a General Tax Administration
Program.
Experience as described above can substitute on a year-for-year basis for the required college
education.
EFFECTIVE:
11/25/1996
HISTORY:
10/04/1991
09/11/1990
11/03/1989
12/29/1988