Travel Agent Newsletter Fall 2014 Noteworthy Info: Spirit’s customer reservations number is: 801-401-2200 Spirit’s Travel Agency Support Desk: agencysupport@spirit.com For inquiries after travel has been completed, please email Spirit Customer Relations at: support@spirit.com Spirit Vacations Desk: 954-698-0125 FLEET FACTS: Spirit is scheduled to have 64 Airbus aircraft by the end of 2014, including 29 A319s, 33 A320s and 2 A321s. By the end of 2015, we are slated to be operating 75 Airbus jets with more than 60 additional new aircraft on order. Check out our new look! Our bold, new livery sets the Spirit brand apart and is a great way to call attention to Spirit Airlines – Home of the Bare Fare Spirit’s NEWEST Cities! New Customers Enjoying Ultra Low Fares Spirit started service from Kansas City on August 7th with non-stop flights to Chicago, Detroit, Houston, Dallas / Fort Worth and Las Vegas. Our next new city will be Cleveland Hopkins International Airport! We’ll start service there on January 15, 2015 with service to Tampa, Orlando and Fort Myers. We’ll add additional routes to Las Vegas and Fort Lauderdale in February, followed by Los Angeles and Myrtle Beach in April. MORE New Routes Spirit has announced quite a few new markets and some seasonal additions in the last few weeks. New routes this fall include: Chicago to New Orleans, Chicago to Atlanta, Detroit to Atlanta, Detroit to New Orleans, Boston to West Palm Beach. Starting on April 16, 2015, Spirit will add more daily non-stops from Chicago to both San Diego and Philadelphia! . We continue to offer great fares and electronic coupons on www.spirit.com, so visit often! Here is our latest route map: Page 2 Reminders Spirit 101 – Frill Control; Meet Jack and Theresa! Have you seen our latest educational videos on Spirit.com? Click on the link below for guides on how to help your clients maximize their savings and exercise their Frill Control® when flying with us! <http://marketing.spirit.com/how-to-fly-spirit-airlines/en/> Name Your Own Commission (NYOC) on Spirit’s Travel Agency Portal Spirit’s NYOC Program Puts You in Charge FREE enrollment for any IATA/ARC/CLIA agency! Add your own mark-up to any bookings made on Spirit’s Travel Agency Portal – including our amazing vacation package deals! Accrued balances can be applied towards future Spirit flights! Once-monthly disbursements (upon request) made via check or electronic funds transfers for all balances over $200**. Please remember: 1. Your NYOC “mark-up” dollar amount must be included in the initial booking ONLY and must be rounded to the nearest dollar. The actual figure is up to you! Remember, Spirit’s portal fares are generally $10 less per round trip (per passenger) than the GDS, so a flat $10 mark-up brings you extra profit and offers the client the same fare as any online travel agency. 2. As the “merchant of record”, Spirit will deduct 3 percent of the mark-up to cover our costs, which will be processed shortly after the customers’ first booked flight departs. There is no additional charge to keep your money in your account or if you apply it towards future bookings. If you have a customer that is paying you cash, you can use your earned balances as a form of payment in the booking and keep the cash! Please make sure to review the full terms and conditions for Spirit’s NYOC program and all other options found under our travel agent portal at https://www.spirit.com/LoginAgent.aspx. **NYOC disbursements subject to standard processing fees. Contact us for details. Questions or Suggestions: Do you have any policy questions or suggestions for articles you’d like us to include in our next newsletter? If so, please e-mail us at: agencysupport@spirit.com! Spirit’s Travel Agent rates offer exceptional value for Agency Partners For qualified travel agents, Fall is a great time to book positivespace travel using our special travel agency rate. To qualify for this $75 each way per person rate (excludes base taxes/options), your agency must have recorded Spirit Airlines sales during the past 60 days. Bookings (including one companion) are allowed 7 days or less before travel and are valid in any market where Spirit offers a published fare. With our flights less full during this time of year, now is a great time to take a trip to Vegas, Puerto Rico, Cancun, New York and more! To inquire about availability or request a booking, simply email us at agencysupport@spirit.com and we’ll provide you with a full list of the rules and let you know what options are available.