Compliance Economic Review Pursuant to section 120.745(5), Florida Statutes Rule 69K-20.001, Florida Administrative Code Report of Cases Embalmed or Bodies Handled Department of Financial Services Board of Funeral, Cemetery, and Consumer Services March 30, 2012 JUSTIFICATION FOR THE RULE Rule 69K-20.001 is mandatory pursuant to sections 497.382 and 497.606, Florida Statutes. Rule 69K-20.001 implements statutory requirements that each month each licensed funeral establishment, cinerator facility, centralized embalming facility, and direct disposal establishment, file with the Division of Funeral, Cemetery, and Consumer Services a report providing the name and other specified information on every decedent whose remains passed through that establishment or facility in that month. The requirement for these monthly reports has been in the statutes since 1979. This rule or prior versions of same have likewise been in effect since approximately 1979. The rule has never been controversial within the deathcare industry. It is believed that the legislative rationale for requiring these reports was to establish a minimum standard of recordkeeping by funeral homes, etc., as to where particular human remains were received and processed, and which licensed professional in that facility was responsible for the handling and treatment and work regarding the remains, in the event of complaint by family members and/or a dispute as to the responsible entity and licensed professional. STATEMENT OF ESTIMATED REGULATORY COSTS ECONOMIC ANALYSIS There are approximately 1,104 businesses subject to the rule, composed of 865 funeral establishments, 169 cinerator facilities, and 70 direct disposal establishments. The Division estimates that approximately 25% (276) of the affected businesses that file the reports use a consolidated computer software program or a suite of related programs to run their business. Where this is the case, the affected business enters information concerning the deceased into the system for invoicing, accounts receivable, and other business purposes, and the information, once entered, is available and used to produce these monthly reports. These software programs have a function (a button) to produce these monthly reports. For affected businesses using such software, there is no significant additional cost to produce the reports. The Division estimates that production of the report by affected businesses in this category takes ten minutes per month. If the value of the business' staff time is set at $15 per hour, the report costs $2.50 to produce. The business must then have each licensed professional staff member (funeral directors and embalmers) review and sign the report. Affected businesses in this category tend to be the larger affected businesses and may have four to six professionals who must review and sign the monthly report. The Division estimates that it takes two minutes for each professional to review and sign the form. If the professional's time is valued at $30 per hour, the cost per professional is $1 per 2 month. If the affected business has five professionals who must review the report, the amount of $5 is added to the cost. The majority of affected businesses mail the report to the Division, and this adds an estimated $1 for paper, envelope and postage. Combining the above costs, the total estimated cost per affected business in this category is $8.50 per month. The total cost per month for all affected businesses in this category is $2,346, times 12 months equals $28,152 per year, aggregate of all 276 affected businesses in this group. It is unknown if any business incurred computer programming costs to enable production of this report or if new businesses would need to program their computers to produce this report, because other business needs may necessitate the production of this data. The remaining 828 affected businesses manually fill out the monthly report from a review of their records. The Division estimates that it takes these affected businesses approximately .5 hours to prepare the monthly report. If the value of the business' staff time is set at $15 per hour, the report costs $7.50 to produce. The business must then have each licensed professional staff member (funeral directors and embalmers) review and sign the report. Affected businesses in this category tend to be the smaller affected businesses and may have one or two professionals who must review and sign the monthly report. The Division estimates that it takes two minutes for each professional to review and sign the form. If the professional's time is valued at $30 per hour, the cost per professional is $1 per month. If the affected business has on average 1.5 professionals who must review the report, the amount of $1.50 is added to the cost. The majority of affected businesses mail the report to the Division, and this adds an estimated $1 for paper, envelope and postage. Combining the above costs, the total estimated cost per affected business in this category is $10.00 per month. The total cost per month for all affected businesses in this category is $8,280, times 12 months equals $99,360 per year, aggregate of all 828 affected businesses in this group. Combining the two groups indicates an aggregate cost per year to affected businesses of $127,512 (28,152 + 99,360). When multiplying this by five years, it indicates a fiveyear cost of $637,560. In addition, there may have been one-time programming costs for the computerized group. Is this rule likely to have an adverse impact on economic growth, private sector job creation or employment, or private sector investment in excess of $1 million in the aggregate within five years after the implementation of the rule? The Division answers this question in the negative. The rule has been in effect since approximately 1979. It is not at all controversial in the deathcare industry. Is the rule likely to have an adverse impact on business competitiveness, including the ability of persons doing business in the state to compete with persons doing business in other states or domestic markets, productivity, or innovation in excess of $1 million in the aggregate within five years after the implementation of the rule? 3 The Division answers this question in the negative. Due to the nature of the business, there is relatively little interstate competition among funeral establishments, direct disposal establishments, and cinerator facilities. It is simply in the nature of things that a person or family arranging a funeral and burial will usually want to use a fairly near-by funeral home and cemetery. The funeral home needs to be fairly convenient to their loved ones who will be involved in the funeral service and cemetery interment. The idea of having their loved one's remains shipped long distances to some remote and unknown funeral establishment and cemetery, simply for a price advantage, is not typically attractive to families arranging funeral services. If the person already has a spouse, child, parent, etc., buried in a particular cemetery, that will usually drive the choice of the cemetery. If a person has had a good experience in a particular funeral home regarding the funeral services of another person, particularly a family member, that will typically have a very strong influence on the selection of a funeral home. Although cremation tends to be somewhat less of a "local" business, even regarding cremation there is typically significant consumer resistance to having their remains shipped long distances to unknown facilities for cremation. Is the rule likely to increase regulatory costs, including any transactional costs, in excess of $1 million in the aggregate within five years after the implementation of the rule? The Division answers this question in the negative. The transactional costs identified in this Compliance Economic Review have been in place for years, so no additional cost will result. The continued enforcement of the rule will result in estimated aggregate regulatory costs over five years of $637,560. See economic analysis, supra. Because of the uncertainty of past or future programming costs, this compliance economic review is being filed. NUMBER AND TYPES OF INDIVIDUALS AFFECTED There are 1,104 businesses subject to the rule, composed of 865 funeral establishments, 169 cinerator facilities, and 70 direct disposal establishments. Each of these is typically a corporation or a limited liability company. They range in size from as large as staffs of 20-30 persons, to establishments having only two to four employees. COST TO THE AGENCY, AND TO ANY OTHER STATE AND LOCAL GOVERNMENT ENTITIES, OF IMPLEMENTING AND ENFORCING THE PROPOSED RULE, AND ANY ANTICIPATED EFFECT ON STATE OR LOCAL REVENUES The Division records the receipt of each monthly report, and scans the reports into Division records. The Division estimates that it takes on average two minutes per report for the Division to record and scan each report. The value of Division staff doing this work is $10 per hour, so each report costs $.33 to process. At 1,104 reports per month, 4 the time cost to the Division is estimated at $368 per month. The Division uses its general purpose scanner/copier to scan the reports, and scans them to space on the Division's server hard drives; this equipment is used for a large number of Division business processes, and the Division estimates that the attributable cost of equipment used is $20 per month. The total monthly cost to the Division is thus $388. For the sixty months of the 5 year period, the cost to the Division is $23,280. TRANSACTIONAL COSTS Transactional costs are primarily the time it takes the affected businesses to fill out the reports. The Division estimates that 25% (276) of the affected businesses that file the reports use a consolidated computer software program or a suite of related programs to run their business. Where this is the case, the affected business enters the deceased information into the system for invoicing and accounts receivable purposes, and the information, once entered, is available and used to produce these monthly reports. These software programs have a function (a button) to produce these monthly reports. For affected businesses using such software, there is no significant additional cost to produce the reports. The Division estimates that production of the report by affected businesses in this category takes ten minutes. If the value of the business' staff time is set at $15 per hour, the report costs $2.50 to produce the report. The business must then have each licensed professional staff (funeral directors and embalmers) on staff review and sign the report. Affected businesses in this category tend to be the larger affected businesses and may have four to six professionals who must review and sign the monthly report. The Division estimates that it takes two minutes for each professional to review and sign the form. If the professional's time is valued at $30 per hour, the cost per professional is $1 per month. If the affected business has five professionals who must review the report, the amount of $5 is added to the cost. The majority of affected businesses mail the report to the Division, and this adds an estimated $1 for paper, envelope and postage. Combining the above costs, the total estimated cost per affected business in this category is $8.50 per month. The total cost per month for all affected businesses in this category is $2,346, times 12 months equals $28,152 per year, aggregate of all 276 affected businesses in this group. The remaining 828 affected businesses manually fill out the monthly report from a review of their records. The Division estimates that it takes these affected businesses approximately .5 hours to prepare the monthly report. If the value of the business' staff time is set at $15 per hour, it costs $7.50 to produce the report. The business must then have each licensed professional staff (funeral directors and embalmers) on staff review and sign the report. Affected businesses in this category tend to be the smaller affected businesses and may have one or two professionals who must review and sign the monthly report. The Division estimates that it takes two minutes for each professional to review and sign the form. If the professional's time is valued at $30 per hour, the cost per professional is $1 per month. If the affected business has on average 5 1.5 professionals who must review the report, the amount of $1.50 is added to the cost. The majority of affected businesses mail the report to the Division, and this adds an estimated $1 for paper, envelope and postage. Combining the above costs, the total estimated cost per affected business in this category is $10.00 per month. The total cost per month for all affected businesses in this category is $8,280, times 12 months equals $99,360 per year, aggregate of all 828 affected businesses in this group. ANALYSIS OF THE IMPACT ON SMALL BUSINESSES The Division estimates that 900 of the approximately 1,104 affected businesses are small businesses. The Division estimates that it takes these affected small businesses approximately .5 hours to prepare the monthly report. If the value of the small business' staff time is set at $15 per hour, it costs $7.50 to produce the report. The small business must then have each licensed professional staff (funeral directors and embalmers) on staff review and sign the report. Affected small businesses in this category are estimated to have one or two professionals who must review and sign the monthly report. The Division estimates that it takes two minutes for each professional to review and sign the form. If the professional's time is valued at $30 per hour, the cost per professional is $1 per month. If the affected business has on average 1.5 professionals who must review the report, the amount of $1.50 is added to the cost. The majority of affected businesses mail the report to the Division, and this adds an estimated $1 for paper, envelope and postage. Combining the above costs, the total estimated cost per affected small business in this category is $10.00 per month, times 12 months equals $120 per year per small business. ANY ADDITIONAL INFORMATION THAT THE AGENCY DETERMINES MAY BE USEFUL The agency has no other additional information that the agency has determined may be useful. REGULATORY ALTERNATIVES SUBMITTED No regulatory alternatives were submitted. EXPLANATION OF THE METHODOLOGY USED TO CONDUCT THE ANALYSIS The Division maintains a database from which it has extracted reliable data as to number of licenses issued per year, date of birth of applicant, and other pertinent data. The Division has staff that have extensive experience in deathcare industry regulation and, to a significant extent, the economics and empirical characteristics of deathcare industry businesses, particularly deathcare industry licensees. The Division has informally queried deathcare industry members for their input on issues or questions 6 pertinent herein. The Division has diligently collated and applied all of said data to produce the good faith estimates of regulatory costs presented herein. 7