Rural Innovation and Business Systems: Empirical results from Iceland Introduction to data collection Content Content 2 Introduction to data collection 2 Sample 2 Data collection procedures 2 Evaluative discussion related to the method 2 The Business and Innovation Compass 3 The Business and Innovation Navigation Tool 3 Discussion and Implications 3 Sample The sample of companies was selected by the staff at the Regional Development office. The companies are all “medium” sized in the West Iceland region and relatively established. We emphasized companies from the food industry and the building industry but few other companies were also included as they were considered interesting and important for the future development of the region. The companies as a whole are considered representative of the region although tourist companies are not included in this sample. Data collection procedures All the data is collected by the local project leader for the RIBS project and all the interviews were conducted on site. The respondents were in all cases the CEO’s of the companies. Evaluative discussion related to the method As it turned out, many of the questions seemed to be measuring the same things so in many cases the responses to one question automatically gave the responses to few others. The Innovation Navigation Tool did not prove very successful as many of the CEO’s had problems understanding it and relating to the questions. The Business and Innovation Compass In general, the CEO’s are very focused on the quality of products and services. This is especially true for the food sector but holds also for the other companies. The companies in the food sector are mostly working with fresh fish products, where quality is of paramount importance. Fish from Iceland is relatively pricy but is in high demand because of the high quality. In general, most of the companies are working in the higher price range and must rely on product quality and customer service to survive the competition from other countries. Only few companies have any real long term visions or strategies. This might be related to the recent crises in Iceland, which forced CEO’s to concentrate on survival in the short term, rather than long term strategy. However, one could also argue that the crisis would increase the need for long term vision and planning. The companies are in general risk aversive and focus on lower but safer margins. Also this, may be influenced by recent crisis. While the CEO’s concentrate on product quality the majority does not allocate more than 1-2% of the income in R/D activities. This is surprising as one would expect companies in the high price range to have a constant need for innovations and progress. In most cases, the CEO’s declared they were open for suggestions and ideas from the staff but real contribution from the workers seemed the exception rather than the rule. The Business and Innovation Navigation Tool The Business and Innovation Navigation Tool did not prove very successful for the analysis. The respondents did not always understand the questions or gave answers, which did not harmonize with other information they gave. Still, it can be stated that the most important stakeholder groups are “customer” and “owners”. Few respondents saw governmental bodies or universities as important stakeholders. Hardly any regional stakeholders were considered important for the companies. Discussion and Implications The analysis clearly shows a lack of R/D investment and long term strategy among most of the companies. Many companies are extremely reliant on natural resources (fish) but the processing is simple and income is therefore mainly based on quantities. Most of the firms in the survey would probably benefit from more R/D work and long term strategy. Most regional support is now yielded to entrepreneurs and start-up companies but the larger, established companies do not have access to much regional support. Another characteristic is that most of the firms do not rely on local markets but export the majority of their products either to other regions or abroad. The main reason for this is the small size of the region and good access to the capital region. West Iceland has only 15.000 inhabitants and 50% of them lives in less than 1 h drive from Reykjavik. This means that there is a very low access barrier for companies to sell their products in the capital region. The larger fish producing companies are almost entirely export oriented. They are situated in West Iceland because of the proximity to the fertile fishing grounds. All in all the analysis show a relatively weak regional dimension. The companies do not consider them “regional” and do not seek much support from the regional support system.