Residential Swimming Pool Maintenance Contract
This Pool Service Contract is made effective as of ____/____/2015 (date) between __________
_______________(name), of __ _____________ _____________(billing address) in _______________(town) Texas,
________(zip) (hereafter known as “the Client”) and Midessa Pool Service, of 1607 W. Tennessee Ave, Midland, Texas,
79701(hereafter known as “Midessa Pools”.
DESCRIPTION OF SERVICES PROVIDED:
The Client desires to have a swimming pool, located at _______________ _____________________(service address)
maintained regularly and repaired (See Policies Below). Beginning on ___/_____/_2015 (date started), Midessa Pools
will send a technician to service the clients pool on pre-designated target day(s) of each week for a period of a target
time of 45 minutes per service.
(Exceptions: If weather and/ or outside forces do not allow work to be completed on scheduled day, the next
available service date will be used.)
If, for any reason, our Technicians arrive at the location of the pool, and are unable to perform services, on regular
service day, that is out of Midessa’s control or responsibility, there will be a “Non-Scheduled Cancellation Fee” of $25
added to the customers next billing cycle.
(Exceptions: If given 24hr prior notice of temporary termination of scheduled service)
For the summer schedule, our customers who are one time per week will be scheduled on Monday through
Wednesdays. Thursdays and Fridays are reserved for a minimum of twice a week pools.
(Due to the high demand for Friday cleanings, if you want services on Fridays, there will be an addition of $10 per service
charge on your billing)
Additional services available;
Chemical delivery
Repairs/ Part Replacements
Extra services to equipment,
Additional Special Cleans,
Or any other additional services that may be needed to keep the clients pool up to standards.
Midessa Pools would like to ask the client to please review, fill out and choose and options below by initialing to the left
of which statement they agree to. Options are highlighted in green, and required fields are highlighted in yellow.
SERVICE RATE PACKAGE PLANS
(Below)
Please choose the option that would best serve your needs. Please keep in mind, If choosing a one-time per week option, the client is responsible to
aide Midessa Pools in the upkeep of their pool, to include/ but will not limited to, removal of heavy debris typically with a Pool Net (especially in the
spring and fall months were heavy debris may be a factor)
If you would like Midessa to solely care for your pool, please choose an option for more than one service clean per week. To insure that you do not
have to aide in the upkeep of the pool.
Also, Effective May 1, 2015, if the pool does not have any visible debris In the pool, as a courtesy to our customers, our pool technicians will perform
a chem check only. We will not vacuum the pool on the second clean. If we perform this “Chem Check” , MPS will only charge the customer $30 for
this service and credit the rest of your clean on the next month’s billing cycle
ANNUAL CLEAN PACKAGE PLANS
Annual Cleans require a service plan to continue throughout the year, including the winter months. By choosing an
Annual Clean package, the Client is agreeing to use Midessa Pool Service at least one day per week, for the duration of a
minimum of a year, beginning on the date of this contract as stated above and ending on the same day in 2016 or more.
For more information, please see below.
___ Basic Annual service Package
1 Time per Week: $45/Service, (Monthly Rate:194.85) OR
2 Times per Week: $40/Service (Monthly Rate:$346.40)
Repair/Special Clean rate: $75/Hour (1 Hr. Min)
If choosing this option, please indicate that you would like this service performed ______ times per week.
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Vacuuming, netting, empting skimmer and pump baskets, backwashing the lines, brushing the
walls, chemical testing and adjustments and backwashing the lines.
One hour maximum will be spent at the location; if additional time is needed due to heavy debris,
then Special clean rates apply (see above).
Inspection of the condition of the pool and equipment
Water levels are the responsibility of the home owner
For Twice a Week Customers, only, If the pool doesn’t need to be cleaned on the second clean
during the slow seasons (summer and winter), then the Tech will perform a Chemical Check
instead for $15 off your next bill. Chemical Checks include brushing the walls, chemical testing and
adjustments, and backwashing the lines.
___ Extended Annual Service Package
$40/Full Service AND $30/ Chemical Check each week.
Total Weekly Service Rate: $70 (Monthly Rate:$ 303.10)
Repair/Special Clean rate: $75/Hour (1 Hr Min)
 This service allows two services per week, Including:
o One Weekly Full Clean Including:
 Vacuuming, netting, empting skimmer and pump baskets, backwashing the lines, brushing the
walls, chemical testing and adjustments and backwashing the lines.
 One hour maximum will be spent at the location; if additional time is needed due to heavy
debris, Special clean rates apply (see above).
 Inspection of the condition of the pool and equipment
o One Weekly Chemical Check Including:
 brushing the walls, chemical testing and adjustments, and backwashing the lines.
 Water levels are the responsibility of the home owner
SEASONAL CLEANS PACKAGE PLAN RATES
Seasonal Clean Packages Include services on a month to month basis. No yearly contract is required. These plans are for
customers what do not wish to use our services during the Winter months, or do not wish to sign a contract. The services
are the same as above.
___ Basic Seasonal Service Package
1 Time per Week: $50/Service (Monthly Rate:$216.50)
2+ Times a Week: $45/Service (Monthly Rate:$389.70
Repair/Special Clean rate: $75/Hour (1 Hr Min)
If choosing this option, please indicate that you would like this service performed ______ times per week.
____ Extended service Package
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$45/Full Service, $30/ Chemical Check each week.
Total Weekly Service Rate: $75 (Monthly Rate:$324.75)
Repair/Special Clean rate: $75/Hour (1 Hr Min)
 ADDITIONAL SERVICE PRICES AND FEES: Please initial in the yellow area, indicating you agree to the prices shown
below.
___INITIAL GREEN TO CLEAN SERVICE
$75 /HR (One hour Minimum )
 Billed to every new customer, regardless of condition of pool
 First Service as a new customer ONLY
 Pool will be fully serviced/ necessary chemicals added. (see full service details below)
 Tech(s) will take pictures of all pertinent equipment and plumbing layout.
 Tech(s) will mark out the plumbing lines
 If any chemicals are needed, they will be delivered at this time.
 (In report, it is Techs responsibility to let office know if additional cleans are needed or if G2C services are
complete)
____ADDITIONAL GREEN TO CLEAN SERVICE(S)
$75 / HR (1 Hr. Minimum per day)
 This applies if after the initial clean, if additional treatments are needed to bring pool up to maintainable
conditions.
 Averages of additional services needed Range from one-four (depending on the severity of treatments
needed)
 In report, it is Techs responsibility to let office know if additional cleans are needed or if G2C services are
complete
 After tech advises office that G2C s are complete, the office will bill the green to cleans separate AND
IMMEDIATELY, aside from the first months bill
____ CHEMICALS. Midessa Pools will keep track of chemicals that are running low and will deliver said chemicals
to the service address on the next service date and be billed for the chemicals (no delivery fee applies) on the
next month’s invoice. Midessa Pool Services Prices for our most used products are are as follows:
• SODIUM DICHLOR 50LB. BUCKET (SHOCK):
$219.98
• MURIATIC ACID 1 GAL:
$11.49
• CHLORINE TABS 50 LB. BUCKET:
$168.80
• SODA ASH PER POUND AS NEEDED:
$5.00
___ ADDITIONAL FEES/RATES
 Lock out fee
 Additional Weekly
Clean(s)
 Skimmer line unclog
 Impeller unclog
 Pump Repairs
 Chemical Checks
 Cartridge Filter Service
 DE Filter Service
 Sand filter Change
(Not to include cost of filter sand)
Page 3 of Pool Service Contract
Annual Customers
Seasonal Customers
$25
$25
$30
$75
$75
$95/Hr.
$30
$150
$150
$150
$35
$75
$75
$95/Hr.
$30
$150
$150
$150
 POLICIES AND PROCEDURES. Please review Midessa Pools following Policies and Initial next to each one, which
will state that the client understands and agrees to the policy.
___APPLICABLE LAW. This Agreement shall be governed by the laws of the State of Texas. The failure of either party
to honor any part or provision of this Contract shall be penalized, by either, as how written in this contract, or by the
full extent of the law regarding this Agreement
____TWENTY-FOUR HOUR SATISFACTION GUARENTEE. The client has twenty-four hours from the time that
Midessa Pools’ Technician leaves the clients property to call and report any and all complaints about the service that
day, and to have the technician come back to the residence to correct any issues that need to be addressed.
Because of weather conditions, this offer is only valid for twenty-four hours.
____PAYMENT FOR SERVICES. In consideration of the services to be performed by Midessa Pools, the Client agrees
to compensate Midessa Pools for the services rendered. Payment is due within 10 days of receipt of the Monthly
Invoice, which will be pre-billed for the following month. Please note that, each month, any credits due to the
client for services that were not able to be performed, due to weather or other outside forces, from the previous
month, as well as any chemicals or equipment delivered or sold, any repairs done will be credited on the following
month’s bill. Invoices are billed out at the end of each month. If the client does not pay the invoice within thirty
days, they will be suspended pending payment, or valid payment arrangement, and a 1.5% late payment fee will be
applied monthly for each 30 days that the client does not pay, until which time that the client does pay. If the
client’s services are suspended due to non-payment, etc., and the client wants to continue services, after payments
are made in full, bringing client back up to good standing, a $65.00 fee to reinstate services will be applied to the
next month’s bill, also any additional services needed to get the pool back up to maintable condtions due to lapse of
service, will be also performed (see special clean rates). Payments can be made by Cash, Check, Money Order, and
all Major Credit Cards (either one-time or clients can be set up for auto-draft). A $35.00 fee will be charged for any
returned checks. If the client does not pay the invoice after sixty days of invoice date, Midessa Pools will peruse
further collection attempts through Transworld Systems Collection Agency .
___ REPAIRS.
Each service call, all equipment will be inspected by our tech(s). If any needed repairs, equipment replacements or
other additional services are needed for proper pool maintenance as evaluated by the tech, they will assess the
problem, and Midessa will create estimate for the repair that will be sent to the client for review and authorization
in a timely fashion. Upon approval of the repair, Midessa Pools will gather all necessary materials and will repair and
or service each problem. Midessa has the right to require for prepayment certain items, and will not complete work
until prepayment is received. All repairs will be billed immediately upon completion. Until full payment for the
repair is obtained, Midessa will retain the title to any equipment or material furnished, and has the right to remove
said equipment if left unpaid, and will not be held liable for any damages resulting from the removal thereof.
All Un-clogging of skimmer line and impellors, or anything else that impedes our ability to clean the pool, and we
can fix on the spot, will be completed at the time of service without authorizations beforehand and billed on your
next month’s billing.
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MINOR REPAIR OPTIONS:
Please choose the option for repair authorization.
___Midessa is authorized to make any minor repairs required to complete the pool service not to exceed $200,
without authorization from the Client and billed to the client immediately following each repair.
or
___Prior authorization is needed for all repairs, excluding un-clog services, even in the event that it inhibits our
techs from fully servicing pool. (If choosing this option, and full service can not performed due to problem, then
the client is still liable for a Chem Check service for that day. See rates below.)
TERMS AND CONDITIONS/TERMINATION. Please initial by the appropriate contractual statement based on whether
or not you chose Seasonal or Annual Service Plan.
___SEASONAL MONTH TO MONTH SERVICE TERMS. This Agreement is based on a month to month basis. Your rate is
grandfathered for the entire length of time that services are provided at least once per week. Your rate is
grandfathered for the entire length of time that services are consistently provided for at least at one time per week
minimum. However, if the clients services are ever suspended for any reason, the rates will no longer be
grandfathered in, and Midessa Pool Service reserves the right to change the rates depending on the current rate
policies. If Client wishes to cancel services, a thirty day written notice, either by mail or email is required. If the
customer wishes to terminate this contract without a 30-day notice, a $65 early termination fee will be added to the
client’s final bill. This contract is transferable in the event that the customer is moving to a new residence. This
contract can either be transferred to a new address or a new customer in either event. If the customer is moving,
and cannot transfer services, all termination fees will be waived due to extenuating circumstances.
___ANNUAL MONTH TO MONTH SERVICE TERMS. This Agreement is for a term of one full year from the date listed
above. When the year is over, the client will automatically become a month to month client, at the same rate. Your
rate is grandfathered for the entire length of time that services are consistently provided for at least at one time
per week minimum. However, if the clients services are ever suspended for any reason, the rates will no longer be
grandfathered in, and Midessa Pool Service reserves the right to change the rates depending on the current rate
policies. If Client wishes to cancel services before the year is over, a thirty day written notice, either by mail or email
is required and a $125 early termination fee will be applied. In the event that This contract is transferable in the
event that the customer is moving to a new residence. This contract can either be transferred to a new address or a
new customer in either event. If the customer is moving, and cannot transfer services, all termination fees will be
waived due to extenuating circumstances. After the year contract is over, the agreement then becomes a month to
month basis, and the terms are the same as stated above under SEASONAL MONTH TO MONTH SERVICE TERMS.
Once signed return the full completed form to:
Midessa Pool Service
1607 W. Tennessee Ave.
Midland TX 79701
Please specifiy if you would like a signed copy, below:
__ Yes
__ NO
Page 5 of Pool Service Contract
SIGNATURES. This Contract shall be signed by ________________________(client) on behalf of
_______________(relationship to client) and by ____________________ on behalf of Midessa Pool
Services:
_________________ _____________________________ ________________
Signature
Printed Name
Midessa Pool Service
_X________________________________
Signature of Client
________
Date:
_____________________________________
Client's printed name
_____________________________________
Clients Address
________________ _________ ____________
City
State
Zip Code
_____________________________________
Clients e-mail Address (optional)
How Would Client Like to Receive Invoices, Estimates, and Correspondences?
__ US Mail __ Email __ Both
Page 6 of Pool Service Contract
Date:
OPTIONAL Credit Card Authorization Form
PLEASE PRINT OUT AND COMPLETE THIS AUTHORIZATION AND RETURN TO US.
All information will remain confidential.
Cardholder Name: ___________________________________________
Billing Address: ___________________________________________
___________________________________________
Credit Card Type: _____ Visa
_____ Mastercard ____ Discover _____ AmEx
Credit Card Number: ___________________________________________
Expiration Date: ___________________________________________
Card Identification Number (last 3 digits located on the back of the credit card): ________
I authorize ___________________________ to charge the agreed amount listed above to my credit card provided
herein. I agree that I will pay for this purchase in accordance with the issuing bank cardholder agreement.
Cardholder – Print Name, Sign and Date Below:
Signed: ___________________________________________
Dated: ___________________________________________
Name: ___________________________________________
Frequency: __ Automatically Monthly __ Monthly (upon the Clients __ First Months Invoice
Approval)
Only (One-Time)
Once signed return the completed form to:
Midessa Pool Service
1607 W. Tennessee Ave.
Midland TX 79701
Page 7 of Pool Service Contract