2015 National Preparedness Month and America’s PrepareAthon! Strategic Action Campaign Background September is National Preparedness Month (NPM), a national effort sponsored by the Federal Emergency Management Agency (FEMA) to increase awareness and encourage individuals and communities to prepare for emergencies. FEMA launched America’s PrepareAthon! last year, which is a national day of action held on April 30 and September 30 annually to help Americans take a more active role in preparing for disasters. Research shows that communities, families and individuals who prepare in advance for disasters are more resilient in responding to and recovering from catastrophic events. Goal Increase awareness among policyholders (home and business owners), insurance agents and employees of the critical need to prepare their homes, families, businesses, employees and finances before natural disasters and severe weather events strike. Target Audiences Homeowners Business owners Insurance companies Strategy Federal agencies, including FEMA, the Federal Insurance Office and others will work together with insurance companies and insurance trade associations to educate the public about National Preparedness Month and the September 30th PrepareAthon! 1 Tactics Create and Feature Web Content (Insurers) o Create landing pages on individual company and organization sites to serve as one-stop shops for policyholders, employees, agents, and other key stakeholders to find NPM materials and information. These can also serve as resource centers for media. o Feature content on homepages through banners, hyperlinks, etc., directing users to FEMA’s NPM landing page. o Include links to Ready.gov for emergency preparedness, DisasterSafety.org for home and business structural preparedness, and III.org for financial preparedness. Video Initiative o Promote 25-second video featuring the IBHS Research Center’s test demonstrating FORTIFIED construction vs. conventional construction. o Insurance companies and trade associations are being asked to: Post the video on their websites, Intranets and YouTube channels on the same day at the same time – September 30 PrepareAthon! at 11 am EDT. Share YouTube link via social media platforms Link to FORTIFIED landing page on DisasterSafety.org with: concise explanation of FORTIFIED requirements FORTIFIED FAQs FORTIFIED fact sheets Social Media Outlets Start the conversation about NPM on your social media platforms several weeks before the PrepareAthon! Promote the details of any events you are holding, as well as actions your audience can take. Promote NPM via Facebook, Twitter YouTube and LinkedIn. Share partners’ messaging via social media channels. Partners can “like” each other’s Facebook posts, retweet Twitter messages and drive traffic to YouTube and Vimeo videos. Insurance Company Member Communications IBHS will distribute alerts/bulletins to member insurance companies providing resources and recommendations for promoting NPM with their policyholders, agents, employees, and other key stakeholders. Earned Media Outreach o By-lined Articles Produce and place by-lined articles in trade publications for insurance, construction/ home improvement, personal finance, small businesses, and emergency management 2 regarding September 30 PrepareAthon community resilience, home, business and financial preparedness for disasters. o Media Releases Issue a news release Week 1 targeting insurance trades highlighting disaster preparedness and the insurance industry’s focus on knowing your risks, preparing your home, business and finances, creating an emergency plan using the free III/IBHS Know Your Plan app, and registering for weather alerts and other emergency alerts from NOAA, the Weather Channel, the American Red Cross and others. Include links to additional information on partner websites. Issue releases targeting insurance trades regarding weekly themes. Allied Organization Distribution Send relevant materials to allied organizations to increase exposure and reach of our messages, including hazard-specific groups such as wildfire prevention organizations, small business associations, organizations representing construction, disaster resiliency and preparedness organizations. Timeline, Weekly Themes, And Key Preparedness Messages Week of September 1 Make website landing pages live and post website feature banners. Issue NPM kick-off news release. Weekly Theme: Prepare Your Home or Business for Hurricanes, Tornadoes and Floods o Key Preparedness Messages Hurricanes Roofs: Inspect your roof and overhang to look for signs of wear or damage, and to ensure it is well-connected to the roof sheathing. Learn more about how to strengthen your roof against high winds and winddriven rains. Shutters: Install the hardware needed to put up shutters or pre-cut plywood to protect windows and doors now. This will allow for faster, easier installation if a storm threatens your area. Trees: Trim your risk of damage by cutting weak tree branches, along with branches that are positioned over structures, which could be broken off by high winds and cause property damage. Seals: Make sure caulking around windows and doors is in good shape and not cracked, broken or missing, and fill any holes or gaps around pipes or wires that enter your building. 3 Attached Structures: Inspect porches, carports, entryway canopies and storage sheds to make sure they are firmly attached and in sound structural condition. Sump Pumps & Drains: Inspect sump pumps and drains to ensure proper operation. If a sump pump has a battery backup, make sure the batteries are fresh or replace the batteries. Surroundings: When a hurricane threatens, bring in any loose items, such as garbage cans, outdoor furniture, signs, potted plants or decorations, and pick up any debris outside that could act as a projectile during high winds. Tornadoes Take action immediately when a tornado warning is issued, and go to the safest place for protection such as a FEMA safe room or International Code Council 500 storm shelter. If you do not have access to one of these structures, move to a small, interior, windowless room such as a closet or bathroom, on the lowest level of your building and cover your head and neck with your arms. Floods Consider buying flood insurance, which is often not covered by traditional policies. Flood insurance is available for homeowners, renters, and business owners through the National Flood Insurance Program. Keep gutters and drains free of debris. If your home or business is located in a flood-prone area: elevate the heating system (furnace), water heater, electric panel, and other valuable items in your basement or on the first floor; install “check valves” in sewer lines to prevent floodwater from backing up into the drains of your building; install sump pumps with battery backup in basements; and keep emergency building materials on hand (e.g., plywood, plastic sheeting, lumber nails, a hammer and saw, a pry bar, shovels, and sandbags). Consider elevating the entire building if your home or business is located in a repetitive flood zone. Week of September 7 Weekly Theme: Prepare Your Home for Wildfires, Earthquakes and Severe Winter Weather o Key Preparedness Messages Wildfire 10 Things Policyholders Need to Know About Reducing Wildfire Risk to Homes and Businesses (Infographic) 1. Maintain a defensible space zone 0-5 feet from your building – use combustible materials, such as gravel, brick, or concrete in this critical area adjacent to your building. 4 2. Reduce siding risks – maintain 6-inch ground-to-siding clearance, and consider noncombustible siding. 3. Clear debris from roof – regularly remove debris, which can be ignited by wind-blown embers. 4. Use a Class A roof covering – these products offer the best protection. 5. Clean out gutters regularly – remove debris, which can be ignited by wind-blown embers. If gutter covers are used, be sure they are noncombustible. 6. Reduce fence risks – burning fencing can generate embers, and cause direct flame contact with your building. Use noncombustible fences and gates. 7. Keep embers out of eaves and vents – Use 1/8 inch mesh screening to cover vents, and “box in” open eaves to create a soffited eave. 8. Protect windows – Use multi-pane, tempered glass windows, and close them when wildfire threatens. 9. Reduce deck risks – at a minimum, use deck boards that comply with California requirements for new construction in wildfire-prone areas; remove combustibles under deck, and maintain effective defensible space. 10. Maintain defensible 5-30 feet from your building – remove shrubs under trees, prune branches that overhang roofs, thin trees, and remove dead vegetation. Move vehicles and storage sheds from area or build defensible space around these items. Earthquake Each family member and employee should know to Drop, Cover and Hold On when they feel an earthquake. If people are: o Indoors – take cover under heavy furniture like sturdy desks or tables, or against inside walls. Stay away from windows, glass, mirrors, bookcases, outside walls, and anything that could fall like light fixtures and wall-mounted televisions. Stay indoors until shaking stops – most people injured during earthquakes are entering or leaving buildings. o Outdoors – stay there. Move away from buildings, trees, streetlights, utility wires, and anything else that could fall. Consult FEMA’s Earthquake-Resistant Design Concepts for information about making your home or business stronger and better able to withstand earthquakes. Consult IBHS’ guide Earthquake Risks around the U.S. for information about structural and non-structural retrofits for your home or business. Homeowners can use IBHS’ guide Reduce Six Common Earthquake Risks for Less than $70. 5 Severe Winter Weather Hire a contractor to check the roof on your home or business to be sure it is structurally capable to withstand unusually heavy weight from the accumulation of snow – or water, if drains on flat roofs do not work properly. Use IBHS’ Freezing Weather Maintenance Checklist to be sure your home or business is ready for winter. Keep cold air out by insulating walls and attics, putting caulking and weather-stripping around doors and windows, and installing storm windows or covering windows with plastic. Keep water out by keeping gutters clear of debris or ice, repairing roof leaks, and cutting back any tree branches that could fall on your building during a storm. Have heating equipment and chimneys cleaned and inspected every year. To avoid freezing pipes, insulate them with insulation or newspapers and plastic, and allow faucets to drip a little during cold weather (IBHS infographic). Week of September 14 Weekly Theme: Prepare Your Finances for Natural Disasters o Review your homeowners/renters insurance policy. o Check your insurance coverage limits. o Consider buying flood insurance – National Flood Insurance Program. o Check your hurricane/windstorm deductible. o Update your home inventory or create one using III’s Know Your Stuff Home Inventory tool (online software, iPhone and Android mobile apps available). o If you have property damage: contact your insurance company or agent; do what you can to prevent any further damage (e.g., putting a tarp on a damaged roof); and take photos of the damage to your property. Week of September 21 Weekly Theme: Prepare Your Business for Natural Disasters o Statistics show that one in four businesses that are forced to close because of a natural disaster, never reopen. o Develop a preparedness plan for disruptions to your business by potential disasters – large or small. o Be sure your business continuity plan is up-to-date, or use IBHS’ free OFB-EZ® (Open for Business) toolkit to create one. Know the natural disaster risks in your area. Use IBHS’ ZIP Code tool to identify your risks and how to reduce them. 6 Assess your business’ vulnerabilities and analyze potential impacts with the OFB-EZ Vulnerability and Risk Assessment. Identify the business activities that are essential for continued operation during a disaster. Be sure you have current contact information for your employees, as well as key customers, suppliers, and vendors. Test your plan by conducting a tabletop exercise with employees who will have key roles during disasters. o Consider purchasing a NOAA All Hazards Weather Radio(s) for your facility. Week of September 28 Weekly Theme: National PrepareAthon! o National PrepareAthon! Day is September 30, and will revolve around taking actions to prepare for these natural disasters: earthquake, flood, hurricane, tornado, wildfire and winter storms. o America's PrepareAthon is an opportunity for families, businesses, individuals, organizations, and communities to prepare for specific hazards through drills, group discussions, and exercises. o Consult FEMA’s PrepareAthon! website has extensive information and resources for use in planning and conducting PrepareAthon activities. Sample Key Messages For Social/Digital Media Facebook During National Preparedness Month, learn what natural hazards are common in your area and how to protect your home or business against damage using IBHS’ ZIP code tool. To stay aware of local emergencies on the go, make sure your cell phone can receive Wireless Emergency Alerts. Learn how at Ready.gov. Get ready for hazardous weather or other emergencies by having an emergency plan. Create one using the free Know Your Plan mobile app. Learn how to prepare your home for severe weather. DisasterSafety.org offers home improvement projects for every type of severe weather. Your home is your largest investment. Take the time to protect it against damage from severe weather. Learn more at DisasterSafety.org. Floods, tornadoes, winter weather, oh my! During National Preparedness Month, learn how to protect your home from damage from a disaster. More information at DisasterSafety.org. Your roof is your home’s number one defense against natural disasters. Learn what steps to take to strengthen it in IBHS’ video Getting the Roof Right. 7 Businesses need to know what they are going to do in emergencies too. Use IBHS’ free business continuity planning toolkit, OFB-EZ, to help you prepare and recover more quickly from a disaster. Find out if your community is holding a PrepareAThon event on Sept. 30. Visit www.ready.gov for more information. 2015 PrepareAthon! theme: Don’t Wait. Communicate. Make your emergency plan today. Being prepared can mean the difference between a quick recovery and being displaced indefinitely from a home or business. Make a family communications plan and review it with all family members; remember to include your pets in your plans. Put together an emergency kit. Pay attention to weather reports. Use mobile apps and sign up for weather warnings and other emergency alerts. Take steps now to strengthen your home and business to reduce property damage, and to ensure you’re financially prepared against damage from natural disasters before they strike. Twitter Home projects for every budget to reduce damage from severe weather http://tiny.cc/kxhnkx @DisasterSafety #NatlPrep Don’t be caught unprepared, make a disaster plan for your business http://tiny.cc/i4hnkx @DisasterSafety #NatlPrep What should your business do before, during and after a disaster? Learn more http://tiny.cc/hfinkx @DisasterSafety #NatlPrep Know your community’s natural hazard risks. Use IBHS’ ZIP Code Risk tool www.disastersafety.org @DisasterSafety #NatlPrep Did you know roof damage results in the most damage claims? Learn how to strengthen your roof http://tiny.cc/mjinkx @DisasterSafety Know Your Plan app helps you check preparedness off the list. http://bit.ly/1SoPL3u @DisasterSafety @iiiorg #NatlPrep Disaster app puts IBHS’ disaster safety expertise at your fingertips. http://bit.ly/1SoPL3u @DisasterSafety @iiiorg #NatlPrep National Preparedness Month is here. Are you ready? Follow @Readygov. #NatlPrep @DisasterSafety Wireless Emergency Alerts warn you of approaching severe weather or emergencies www.fema.gov/wireless-emergency-alerts #NatlPrep @Readygov @DisasterSafety Get your family ready for a disaster, create an emergency kit www.ready.gov/build-a-kit #NatlPrep @DisasterSafety 8 IBHS Graphics Available for Use Additional Resources & Publications Commercial OFB-EZ® Disaster Planning Made Easy Promotional Flyer OFB-EZ® Business Continuity Planning Toolkit (pdf) Getting Back to Business: Commercial Disaster Recovery Guidance Brochure 9 Residential You Can Go Home Again: Residential Disaster Recovery Guidance Brochure Getting the Roof Right Video Is Your Roof FORTIFIED? High Wind & Hail Brochure Is Your Roof FORTIFIED? Hurricane Brochure Reducing Hurricane Damage Risk Brochure Reduce Six Earthquake Risks for under $70 Guide Reducing Severe Winter Weather Damage Risk Brochure Reduce Tornado Damage Brochure Reducing Tree Damage Brochure Reducing the Risk of Hail Damage Brochure Reducing Wildfire Risk Brochure Infographics Preparing for Hurricane Season 101: Preparing your Roof, Surroundings and Protecting Openings Last-Minute Hurricane Preparedness Checklist Reducing Snow and Ice Melt Flood Risks Preparing your Property for High Winds and Tornadoes Home Improvements to Consider Before a Flood Five Actions to Reduce Water Damage after a Flood Reduce Your Wildfire Risk: Create Defensible Space 10