Annex 1 to Order № MANUAL FOR USERS OF DOMODEDOVO AIRPORT 2013 Table of Contents 1. Terms, Definitions and Authorized Abbreviations………. ………………………………………….……3 2. Airfield Performances………………..……………………………………………………………………….6 3. General Provisions………….………………………………………………………………………………..6 4. General Matters…………………………………………………………………………………………..…..7 5. Operating of Transportation Vehicles and Equipment…………..………………………………………16 6. Operating of Aircraft…………………………………………………………………………………….....23 7. Requirements to Operators Carrying-out Activities in Domodedovo Airport….………………...……25 8. Requirements to Work Safety with Respect to Any Operations in Domodedovo Airport...………....39 9. Rules of Conduct of Employees in ACZ and Facilities of Airport Transport Infrastructure of Domodedovo Airport…………………………………………………………………………......………..…..39 10. Insurance of Liabilities of Operators of Domodedovo Airport………………...……………………....42 11. Certification and Licensing………………………………………………………………………………..42 12. Control of Flight Safety………………………………………………………………………………...…42 13. Fire Safety……………………………………………………………………………………………….....44 2 Chapter 1: Terms, Definitions and Authorized Abbreviations AEA – Association of European Airlines; AHM – Airport Handling Manual; DCS – Departure Control System; SAE – Society of Automotive Engineers; IATA – International Air Transport Association; Aviation security – security of civil aviation against unlawful interference in operations of the civil aviation; Rescue and salvage operations – operations carried out by manpower and resources of enterprises of civil aviation and of cooperating organizations in the territory and in the vicinity of the airfield (in the area of responsibility) for the purpose of rescuing of passengers, crews of wrecked aircraft as well as for rendering assistance to people in the event of natural, environmental and other disasters when the place of occurrence of air incident/ accident or disaster is known; Emergency response plan – an instruction for arranging and carrying out of rescue and salvage operations on the airfield and of search and rescue operations in the area of responsibility of INTERNATIONAL AIRPORT DOMODEDOVO CJSC (hereinafter MAD CJSC); Aviation operations on airfields and in airports – activities (organizational, production, scientific and other) carried out by physical and legal persons and aimed at supporting and development of aviation, building and using of networks of airfields, airports and facilities thereof, satisfying of needs of the economy and population in air transport services and in other aviation services; DPT – the Passenger Terminal of Domodedovo Airport; AIP – the main component of the Integrated Aeronautical Information Package of the Russian Federation; Airfield – dedicated land plot or water area, inclusive of facilities, utility systems (utility infrastructure) and equipment located thereon, designed in full or in part for supporting of takeoff, landing, taxiing and parking of aircraft and of other types of airborne vehicles as well as for maintaining thereof, which is fenced (marked) in compliance with the standards of airfield (airport) designing; Airport – complex of facilities which includes airfield, air terminal and other elements, a set of infrastructure facilities designed for accommodation, maintenance and dispatch of aircraft and other airborne vehicles, handling of air traffic, passengers, cargo, baggage and mail, operating whereof is ensured and supported by one or more legal persons (Operators) irrespective of their legal form of organization and form of ownership who have equipment, aircraft staff and other personnel required for these tasks; Airport operations/ handling – ground handling services rendered by operators engaged in supporting of takeoff, landing, taxiing and parking of aircraft, maintenance and providing with POL and special-purpose fluids, commercial handling of passengers, baggage, mail and cargo, cleaning of aircraft as well as in providing with flight catering; 3 CIGH owners – legal persons who are owners of the centralized infrastructure of ground handling and lawfully operate the facilities of the airport infrastructure; Runway – a part of airstrip, designed and equipped for takeoff and landing of aircraft; Chief Operator – a business entity which is certified as an airport and has a certificate of state registration and a certificate of operational suitability; INTERNATIONAL AIRPORT DOMODEDOVO CJSC is the Chief Operator in Domodedovo Airport; POL – petroleum, oil, and lubricants; Dispatcher – a dispatcher of the control unit of DOMODEDOVO AIRPORT HANDLING CJSC engaged in recording and control of landing; RSU dispatcher – a dispatcher of the Tower Runway Supervisory Unit of the air traffic control tower of Domodedovo Air Traffic Services Center; Check-in desk control dispatcher – a dispatcher of the airport operational control unit of DOMODEDOVO SLOT ALLOCATION CJSC engaged in control of check-in desks; Infrastructure of civil airfield and airport – includes facilities of airfield infrastructure, facilities of air terminal infrastructure, facilities of the centralized infrastructure of ground handling and other infrastructure facilities (information technologies, aviation security, perimeter fencing, patrol roads and systems), located in the territory of civil airfield and airport; IS – information systems; ACZ (airport controlled zone) – a part of the territory of the airport which comprise airfield, critical areas of radio-beacon landing systems, air traffic control elements, radio and electric ground markings, aviation fuel warehouses, cargo terminals, warehouses for storage of dangerous goods as well as the adjacent territory and buildings, constructions or parts thereof, access to which is controlled by the aviation security department of the airport; Air operation area – a part of airfield as a designed engineering structure on which one or more airstrips, taxiways, ramps, separate stands (on joint airfields) and special-purpose areas are accommodated; Stand (aircraft stand) – a part of ramp (allotted area on the ramp) or special-purpose areas of the airfield outside the ramp which are designed for parking of aircraft for the purpose of handling and storing thereof; Head of operations shift of the airport – senior officer of a multiple-skill shift of the airport who is responsible for operational control of production activities aimed at fulfilling of the daily flight plan, ensuring of flight safety and compliance with operation schedules of aircraft handling. Ensuring of aviation security – a set of security and protection measures and arrangements aimed at ensuring of safety of passengers, aircraft crews, personnel and other physical persons who are in the territories of the airport (airfield) and in the facilities thereof as well as at ensuring of safety of operations of the civil aviation; Ensuring of handling of passengers, baggage, mail and cargo – a set of organizational and technological measures and arrangements stipulated by the federal aviation regulations which make it possible to make safe boarding (unloading) of passengers, handling and storing of baggage, mail and 4 cargo as well as loading (unloading) of baggage, mail and cargo to (from) aircraft; Handling of cargo (mail) – integrated services and (or) works related to loading (unloading), reloading (transshipment) of cargo (mail) and (or) baggage from transportation vehicles (aircraft) of one type to transportation vehicles (aircraft) of another type when making transportation operations via direct/ indirect international connection and direct/ indirect combined connection, inclusive of transportation of cargo (mail) within the boundaries of the airfield or airport and aggregation and storage thereof, or related to transshipment of cargo (mail) from transportation vehicles (aircraft) of one type to transportation vehicles (aircraft) of another type without aggregation; Servicing (control) of air traffic – a set of measures and arrangements for flight information/ flight advisory servicing (control) of air traffic as well as for alerting service; Airfield infrastructure facilities – buildings and equipment, production and technological complexes located in the territory of the airfield of Domodedovo Airport; Operator – a business entity which has the required appropriate certificate and license and renders services related to aviation operations in the airport and in the territory of the airfield; Facilities of airport transport infrastructure – airfields, facilities designed for handling of aircraft and (or) passengers, carrying out of operations with cargo as well as other facilities which support operations of the transport complex; Passenger of special category – passengers who require individual attendance, unattended minors, crews, passengers who are denied to enter the territory of the Russian Federation; Ramp – a part of air operation area designed for accommodation of aircraft for the purpose of boarding and unloading of passengers, loading and unloading of baggage, mail and cargo as well as for rendering of other types of services and handling; Maneuvering areas – a part of airfield, exclusive of ramp (stands), designed for takeoff, landing and taxiing of aircraft; Search, rescue and salvage and fire fighting support – a set of measures aimed at arranging and implementing of immediate and effective search, rescue and salvage and fire fighting operations for the purpose of rescuing of passengers and aircraft crews in distress or distressed, inclusive of rendering assistance to casualties and evacuation thereof from the site of occurrence; Airfield environs – a land plot or water area adjacent to the airfield within the boundaries whereof a zone with special conditions for using of the territory is arranged (for the purpose of ensuring of flight safety and securing of harmful effect on human health and operation of organizations); Search and rescue operations – operations carried out by manpower and resources of enterprises of civil aviation and of cooperating organizations for the purpose of searching and rescuing of distressed passengers and aircraft crews when their occurrence is not known; Taxiway – a part of air operation area of the airfield dedicated for taxiing and towing of aircraft; Flight operations officer – the flight operations officer of Domodedovo Air Traffic Services Center of the branch of the Moscow Center for Automated Air Traffic Control of FSUE State ATM Corporation; Aviation Security Service – the aviation security service of DOMODEDOVO AIRPORT AVIATION SECURITY CJSC which completes aviation security tasks within the limits of its powers and 5 authorities; Slot – departure and (or) arrival time (takeoff or landing) for specific type(s) of aircraft on specific date (day of week) scheduled in the flight plan; GSE – ground support equipment; Arrangement and traffic pattern – a pattern of traffic of aircraft, special-purpose transportation vehicles and mechanical appliances on the airfield of Domodedovo Airport; Layover point – a point of temporary parking of aircraft designed for short-term parking of aircraft with subsequent towing to stands for maintenance; Airfield territory – land plots (or water area) fenced (marked) in compliance with the design standards as for staff only and maintenance territory with the airfield infrastructure facilities located thereon; Airport territory – territories comprising the airfield territory and the adjacent for staff only and maintenance territory (land plots or a part of water areas) whereon facilities of air terminal infrastructure, utility infrastructure facilities, facilities of the centralized infrastructure of ground handling and other infrastructure facilities (information technologies, aviation security, perimeter fencing, patrol roads and systems) are located as well as other territories on which infrastructure facilities operated and managed by the Operators are located; CIGH (centralized infrastructure of ground handling) – infrastructure of Domodedovo Airport which is required for carrying out of airport operations of the Operators and can be used by two or more Operators at the same time; Aircraft operator – a physical or legal person who carries out operating of an aircraft on the basis of the right of ownership, leasing agreement or other documents of entitlement. Chapter 2: Airfield Performances Performances of the airfield of Domodedovo Airport, air traffic control towers, ground movement control units and control transfer points are available in the AIP of the Russian Federation and in the current Instruction on Flight Operations in the Vicinity of Moscow Airfield (Domodedovo). Chapter 3: General Provisions 3.1. This Manual is introduced for the purpose of improving of flight safety, quality of ground handling and maintenance of aircraft as well as for ensuring of uninterrupted operation of Domodedovo Airport. 3.2. This Manual is mandatory for all the legal and physical persons carrying out their operations in the territory of Domodedovo Airport as well as for airlines making flights to/ from Domodedovo Airport. 3.3. This Manual is consistent with the legislation of the Russian Federation and with provisions and rules of international law. 3.4. In case of repeated violations of the rules set forth in this Manual on the part of any legal or 6 physical persons who carry out their activities in the territory of the airfield of Domodedovo Airport, the Chief Operator may reserve the right to restrict access of such persons to the territory of the airfield. 3.5. In case of violation of requirements of the legislation of the Russian Federation and of other legal instruments related to civil aviation as well as of requirements of this Manual, any legal or physical person located in the territory of Domodedovo Airport may be held liable pursuant to legislation of the Russian Federation. 3.6. In case any of provisions of this Manual becomes irrelevant, all the rest provisions shall remain relevant. 3.7. The Operators shall be admitted for carrying out of operations and dismissed from work in compliance with the standards and requirements set forth in the Requirements to Admittance of Operator and Rules for Dismissal from Carrying-out of Operations in Domodedovo Airport. Chapter 4: General Matters 4.1. Rules of air traffic and ground movement 4.1.1. Air traffic in the vicinity of Domodedovo Airport shall be organized in compliance with the current Instruction on Flight Operations in the Vicinity of Moscow Airfield (Domodedovo). Ground movement is practiced according to the current pattern of arrangement and traffic of aircraft, special-purpose transportation vehicles and mechanical appliances on the ramp of the airfield of Domodedovo Airport (the pattern of arrangement and traffic of aircraft, special-purpose transportation vehicles and mechanical appliances on the ramp of the airfield of Domodedovo Airport is available on the official web-site of Domodedovo Airport). 4.1.2. For the purpose of ensuring of flight safety, improving of quality of ground handling and maintenance of aircraft and supporting of uninterrupted operation of airfield complex, IT IS PROHIBITED on the airfield of Domodedovo Airport: - to violate the current pattern of arrangement and traffic of aircraft, special-purpose transportation vehicles and mechanical appliances on the ramp as well as the current charts of accommodation of equipment; - during operation of special-purpose transportation vehicles in the territory of the airfield of Domodedovo Airport: a) to move special-purpose transportation vehicles to the critical areas of radio-beacon landing system, airstrips and taxiways without approval of the flight operations officer and permission of the RSU dispatcher obtained in compliance with the Interaction Technology; b) to move special-purpose transportation vehicles within the boundaries of airstrips, taxiways and critical areas of radio-beacon landing system without approval of the flight operations officer and permission of the RSU dispatcher obtained in compliance with the Interaction Technology; c) to use any ground support equipment without markings on fixtures and accessories; 7 d) to use special-purpose transportation vehicles and mechanical appliances in the territory of the airfield which are not equipped with fire-extinguishing means and first aid kit; e) to use special-purpose transportation vehicles and mechanical appliances on airstrips, taxiways and in the critical areas of radio-beacon landing system which are not equipped with tow device and position control system used in Domodedovo Airport; f) to use malfunctioning special-purpose transportation vehicles as well as special-purpose transportation vehicles which are not equipped with signaling means (marker lights and light flashers) and system for two-way communication with the RSU dispatcher for operations on airstrips, taxiways and in the critical areas of radio-beacon landing system; g) to move special-purpose track-mounted transportation vehicles to the airfield pavement without approval of the head of airfield operations department/ airfield operations engineer; h) to pollute pavement of the airfield with soil from wheels and contents of bodies of the special-purpose transportation vehicles; i) to switch off radio communication aids, marker lights and light flashers mounted on the special-purpose transportation vehicles when operated on the airstrips, taxiways and in the critical areas of radio-beacon landing system; j) to use special-purpose transportation vehicles and mechanical appliances the health whereof does not comply with the requirements of instruction of the manufacturers; - to violate the rules of driving of special-purpose transportation vehicles up/ off aircraft during maintenance and commercial handling which are established by the Instruction on arrangement of traffic of special-purpose transportation vehicles and mechanical appliances on civil airfields of the Russian Federation approved by Order № 82 dated of 13 July, 2006, issued by the Ministry of Transportation of the Russian Federation; - to violate the standards and requirements related to authorization for drivers to work on the airfield as well as for persons engaged in supervising and control of driving of special-purpose transportation vehicles up/ off aircraft in the controlled zone of the airfield of Domodedovo Airport. 4.1.3. When carrying out of operations on the airfield and in the maneuvering area, in particular, it is required to comply strictly with the requirements of the current Technology of interaction of the airfield operations service of the airfield operations department of MAD CJSC with Domodedovo Air Traffic Services Center of the branch of the Moscow Center for Automated Air Traffic Control of FSUE State ATM Corporation and with other ground services supporting air traffic. 4.2. General guidelines 4.2.1. General rules for location and carrying out of any types of activities in Domodedovo Airport 4.2.1.2. Carried out operations and practiced processes shall not impose restrictions or limitations on the processes of the airfield services and departments and of other users of the airport. 4.2.1.3. Any employee engaged in airport operations, owners of property items of the airport infrastructure, pilots in command and other persons engaged in operations carried out on the 8 airfield shall report any violation of the legislation of the Russian Federation to the assistant of the head of operations shift of the airport by themselves (or via dispatcher) or via their administrative managers. 4.2.1.4. Any physical or legal person who is guilty of polluting (deliberately or negligently) the airfield or other facilities of the airport infrastructure shall eliminate such pollution by its own efforts; where such person cannot eliminate pollution by its own efforts it shall be done by the manpower and resources of the airport but at the expense of the person at fault. If the person who is guilty of polluting refuses to reimburse the funds spent for elimination of pollution, such expenses may be recovered against the person at fault in a judicial proceeding. 4.2.1.5. In case of environmental damage, the airport may recharge the penalties to the person guilty in polluting or recover the expenses against the person at fault in a judicial proceeding. 4.2.1.6. All the employees carrying out their activities in the territory of Domodedovo Airport shall adhere to the custom-oriented approach with respect to persons using the services of the airport. 4.2.1.7. All the interaction technologies (as amended), implemented in the course of production activities in Domodedovo Airport shall be approved by the Chief Operator. 4.2.1.8. All the Operators carrying out their activities in Domodedovo Airport shall ensure the required minimum of services in accordance with the established procedure. 4.2.1.9. All the Operators carrying out their activities in Domodedovo Airport shall insure their liabilities against damage that may be incurred in connection with carrying out of the authorized activities. 4.2.1.10. For the purpose of exercising of its functions, the Chief Operator shall establish the procedure for suspending (terminating) of rendering of services to the Operators in case of regular improper payment for the rendered services on the part of the latter as well as in case the users of the airport (airfield) violate the requirements of the legislation of the Russian Federation and the industry-specific standards and regulations. 4.2.1.11. All the Operators engaged in accommodating, dispatching or handling of aircraft shall participate in programs and measures aimed at ensuring of aviation security and preventing of unlawful interference with operations of civil aviation. 4.2.1.12. It is prohibited to carry out operations in the air operation area and in the critical areas of radio-beacon landing system without approval of the flight operations officer and in absence of employees of the airfield operations service of the Chief Operator who are responsible for carrying out of operations. 4.2.1.13. When being on the airfield and operating the same, it is prohibited: a) to construct buildings and structures in the vicinity of the airfield without written approval of the Chief Operator of the airport and without documents authorizing to construct and reconstruct facilities; b) to pollute pavement of the airfield with debris, garbage and foreign objects. Where pollution is detected on the airfield or in the air operation area, any employee shall eliminate 9 the same by removing it to waste containers available for this purpose on every stand. If it is not possible to eliminate pollution by one’s efforts or in case of receiving of information about pollution of paved or unpaved part of the airfield, any employee engaged in airport operations, owner of property items of the airport infrastructure, pilot in command and other persons engaged in operations carried out on the airfield shall report to that effect to the dispatcher unit of the Chief Operator by themselves or via their administrative (operations) manager; c) to carry out earth works without written approval of the Chief Operator of the airport; d) to launch manufacturing facilities which pollute the territory and create insanitary conditions and favorable conditions for gathering of birds; e) to accommodate special-purpose equipment and machinery on the ramp out of the boundaries of the dedicated marked areas; f) to hinder from carrying out of works on maintenance of pavements of the airfield; g) to violate the established rules for accommodation of special-purpose transportation vehicles, mechanical appliances and equipment in the air operation area of the airfield; h) to connect power consumers who are not directly involved in supporting of air operations to uninterrupted power distribution panel supplying the facilities of radio-technical support of air operations, lighting navigational aids and communication systems; i) to operate radio transmitting equipment, inclusive of radio communication devices, without permission to operate the same and without certificate of compliance of the same or if such permission (certificate) is expired; j) to carry out works, using open flame (welding, soldering, etc.), without written approval of the head of fire-fighting unit/ the head of operations shift of the Chief Operator; k) to make cutting in pipelines of the heat supply system, water supply system and sewerage system without approval of the head of heat engineering and sanitary-engineering unit of the Chief Operator; l) to use fire hydrants and fire cocks (other than in the event of fire and inspections of the fireextinguishing system agreed upon with the head of heat engineering and sanitaryengineering unit of the Chief Operator); m) to take in water from the heat supply system of buildings and structures; n) to discharge storm water and production waste water to the sewerage system; o) to discharge storm water containing poisonous components, oils, gasoline, kerosene, etc. to the sewerage system without prior treatment of such water at the local treatment facilities; p) to smoke on the airfield other than in dedicated areas; q) to connect additional electrical installations without approval of the head of electrical technical and lighting flight support unit of the Chief Operator; r) to tow aircraft from unpaved stands without official permission of Domodedovo Commercial Services CJSC ; s) to discharge aviation fuels, special fluids, water and other production wastes to hydrant 10 well of the centralized fuel system. 4.2.1.14. It is prohibited to operate motor vehicles and machinery which are not registered in accordance with the established procedure as well as private vehicles in the territory of the airfield of Domodedovo Airport. 4.2.1.15. Aviation staff, employees of aviation enterprises and other persons carrying out their activities in the territory of the Airfield of Domodedovo Airport is not allowed to stay therein in the off hours without the respective permission. 4.2.1.16. It is prohibited to make fire other than in dedicated areas in Domodedovo Airport. 4.2.1.17. It is prohibited to obstruct the territory of the airfield of Domodedovo Airport with construction and other materials as well as with objects which hinder traffic. 4.2.2. Rules and radio traffic phraseology to be used in intra-port communication networks in the territory of Domodedovo Airport 4.2.2.1. Radio traffic in Domodedovo Airport shall be exchanged in compliance with the current rules and radio traffic phraseology to be used in intra-port communication networks in the territory of Domodedovo Airport. The rules for radio traffic exchange shall be observed by all the persons carrying out their activities in the territory of Domodedovo Airport. 4.2.3. Subordination in operations shifts 4.2.3.1. All the employees of aviation enterprises and other persons carrying out their activities in the territory of the airfield of Domodedovo Airport shall be subordinate to the head of operations shift of the enterprise. The head of operations shift shall be subordinated to the head of operations shift of the airport. 4.2.4. Rules for interaction to be observed during cleaning of the pavement and unpaved areas of the airfield 4.2.4.1. On request of the airfield operations unit, during autumn-winter season physical and legal persons carrying out their activities in the airfield shall timely clear areas of storage of GSE and special-purpose transportation vehicles located in the air operation area of the airfield for cleaning thereof from snow and ice as well as shall strictly follow the instructions of the engineer of the airfield operations unit related to clearing of the territory in the point of operation of snowclearing equipment when carrying out cleaning of the airfield from snow and ice. 4.2.5. Actions of employees to be taken when finding abandoned objects 4.2.5.1. In case of finding of abandoned objects in the territory of the airport, any employee carrying out activities in the territory of Domodedovo Airport shall immediately report to that effect via his/ her operations manager/ dispatcher of the assistant of the head of operations shift of the airport. 4.3. Procedures to be followed under low visibility conditions 4.3.1. Drivers of transportation vehicles (motor and special-purpose transportation vehicles) and the personnel having access to the air operation area shall strictly comply with the rules and requirements applicable under low visibility conditions in accordance with the current Technology of interaction of the airfield operations service of the airfield operations department of MAD CJSC 11 with Domodedovo Air Traffic Services Center of the branch of the Moscow Center for Automated Air Traffic Control of FSUE State ATM Corporation and with other ground services supporting air traffic as well as in accordance with the current pattern of arrangement and traffic of aircraft, special-purpose transportation vehicles and mechanical appliances on the ramp of the airfield of Domodedovo Airport. 4.3.2. When introducing special procedures in the airport, the following requirements shall be complied with: - speed of movement of special-purpose transportation vehicles and motor vehicles shall not exceed 10 km/h on the ramp and 20 km/h in the rest part of the airfield; - under low visibility conditions, special-purpose transportation vehicles, motor vehicles and mechanical appliances shall move on the air operation area with mandatorily switched on dimmers, light flashers of yellow (orange) color) and fog lights (if available) irrespective of the time of day; - IT IS PROHIBITED to drive special-purpose transportation vehicles and mechanical appliances not involved in aircraft handling or maintenance of pavements of the airfield and lighting navigational aids on the runways, taxiways and critical areas of radio-beacon landing system; - drivers of transportation vehicles authorized for carrying out of operations on the airfield shall read and agree with the restrictions imposed by the Low Visibility Procedures to be complied with when operating under low visibility conditions; - transportation of crews and personnel to/ from aircraft shall be performed only by motor vehicles; pedestrian traffic on the air operation area IS PROHIBITED; - IT IS PROHIBITED to cross the marking of holding takeoff position (critical areas of radiobeacon landing system), having all around lighting with red color-filters and day marking, without permission of the RSU dispatcher; - IT IS PROHIBITED to cross (occupy) the runways and taxiways during taxiing without permission of the RSU dispatcher. 4.4. Rules of conduct in emergency situations 4.4.1. Actions of physical persons in the territory of Domodedovo Airport in case of emergency: - to call the surrounding persons for calm. In any emergency situation panic causes unconscious actions resulting in drastic consequences and hinders actions of rescuers, fire fighting personnel, medical personnel and other experts; - as soon as possible to inform personnel of Domodedovo Airport about occurred event; - to follow recommendations of the experts (rescuers, fire fighting personnel, police officers, medical personnel and personnel of the airport). It helps to render timely assistance to injured persons as well as to mitigate or prevent consequences (impact of hazards); - not to create conditions hindering and complicating actions of rescuers, fire fighting personnel, medical personnel, police officers, public transport personnel and airport personnel; - to give the road for moving motor transportation vehicles with special light, sound and color 12 signals; - not to go behind the enclosure marking the dangerous area. Warning shall be communicated in case of danger or emergency. Remember! Warning horns and intermittent horn sounding of enterprises or transportation vehicle means ''Attention All!''. Listen to the informational message about emergency situation, the rules of conduct and actions that you shall take. Information about the occurrence will be repeated many times and updated in the course of events. 4.4.2. If taken as a hostage, one should adhere to the following protective measures: - not to expose oneself to undue risk and to limit any contacts with criminals, especially if those are under the influence of liquor or narcotic drugs; - to stay calm; to watch attentively behavior of the criminals and their intentions; - at the earliest opportunity to try to inform kindred or police about the whereabouts; - to keep up spirits and, if it is possible, to make a safe getaway; - during hostage extraction by penetration team to lie down on the floor as far as possible from windows and doors or to shelter oneself. 4.4.3. Any employee shall inform its operations manager about all the malfunctions and failures in the production process. The head of operations shift shall inform the head of operations shift of the airport about all the malfunctions and failures in the process which may result/ has resulted in air traffic disturbance/ violation of flight safety. 4.4.4. In case of failure, accident or incident as well as of potential failure, accident or incident situation, all the persons carrying out their activities in Domodedovo Airport shall pass to the operational control of the head of operations shift of the airport. 4.4.5. In case of situation when it is required to carry out rescue and salvage operations on the airfield, the employees involved in rectification of consequences of failure, accident or incident shall pass to the operational control of the head of rescue and salvage operations pursuant to the emergency response plan. 4.4.6. The emergency response plan of the airport determines the structure of manpower and resources to be involved in carrying out of search, rescue and salvage operations, arrangement of communication as well as the operational procedure and spheres of responsibility of officers, the head of rescue and salvage operations, rescue team leaders, personnel of the services of Domodedovo Airport and interacting organizations in the process of rectification of emergency consequences. 4.4.7. The emergency response plan of the airport shall be mandatory for all the persons and enterprises carrying their activities in the airport; besides, the plan specifies control, communication and coordination functions required for implementation thereof. Executive functions of personnel of the services participating in implementation of the emergency response plan shall be specified in the by-laws drawn-up by these services. 4.4.8. Search, rescue and salvage operations aimed at rescuing of passengers and crews of aircraft shall be carried out in the area of responsibility for search and rescue operations and in the territory of the airfield irrespective of nationality or departmental affiliation of aircraft. 13 4.5. Rules for use of Domodedovo Passenger Terminal (DPT) 4.5.1. In compliance with requirements of the existing legislation of the Russian Federation governing domestic and international air transportation, the territory of DPT is divided into several zones, namely: - customer service areas, premises and public facilities; - offices and service premises of the airport; - aviation security zone; - customs surveillance zone; - checkpoints on the state border of the Russian Federation. 4.5.2. The following is prohibited in the territory of DPT: 4.5.2.1. To offer (advertise) services for transportation of passengers and baggage by motor transportation vehicle, inclusive of passenger taxi, out of the bounds of parking structures for taxi, or not via dispatch centers (taxi services). Location and arrangement of taxi parking areas and dispatch centers (taxi services) in terminals shall be approved by the administration of DPT. 4.5.2.2. To park transportation vehicles (exclusive of public transport and official taxi carrier) out of the bounds of parking areas. 4.5.2.3. To smoke other than in dedicated areas. 4.5.2.4. To drink alcoholic beverage and strong drinks in the territory of DPT other than in food courts. 4.5.2.5. To use drugs or psychotropic substances and to be under the influence of narcotic drugs. 4.5.2.6. To be dressed in messy, dirty and stinking clothes, to have baggage, things, food stuff (inclusive of beverage and ice-cream in open containers) which can mess up and smudge passengers, baggage and structure components of DPT. 4.5.2.7. To molest people, i.e., to violate public order expressed in compulsive actions of a person performed in respect of other people against their will for the purpose of selling, purchasing, exchange or otherwise purchasing of things as well as for the purpose of fortunetelling, mendicating, rendering of sexual services or press other services upon other people in public places. 4.5.2.8. To litter, pollute and damage buildings, installations, equipment, escalators and structure components of DPT. 4.5.2.9. To put baggage on seats in lounges. 4.5.2.10. To lie on seats in lounges. 4.5.2.11. To sit or lie on the floor and in inappropriate places. 4.5.2.12. To listen to audio system at the volume level that hinders perception of acoustic information in DPT and disturbs other passengers. 4.5.2.13. To terminate socket groups (to plug electric shavers, notebook computers, battery chargers and other electric appliances) which support operation of plant and equipment of the airport without written permission of the administration. 14 4.5.2.14. To create situations that hinder passenger traffic. 4.5.2.15. To accept things from strangers for conveyance. 4.5.2.16. To move by bicycles, cycle-cars, trolleys and other means of carriage in the territory of DPT, except for sick passengers and PRM. Means of carriage to be transported as baggage shall be stowed (packaged) when kept in the territory of DPT. 4.5.2.17. To have animals without muzzles or with leads the length thereof does not make it possible to control behavior of animals. 4.5.2.18. To walk animals in the territory of DPT (the building of DPT, land side area, stands, parking areas and ramp). 4.5.2.19. To stand/ sit on baggage trolley or otherwise use the same for purposes other than intended (to carry things of any type that bear no relation to passenger’s baggage). 4.5.2.20. To carry out professional telephotography, video and camera recording without written permission of the authorized services of the airport and in the customs surveillance zones and in the checkpoints on the state border of the Russian Federation without permission of the respective state authority. 4.5.2.21. To apply graffiti, to place posters, show bills, announcements and other advertising, information and propaganda materials without written permission of the administration of DPT and in the customs surveillance zones and in the checkpoints on the state border of the Russian Federation without permission of the respective state authority. 4.5.2.22. To carry out any commercial activities and to peddle without written permission of the administration of DPT and in the customs surveillance zones and in the checkpoints on the state border of the Russian Federation without permission of the respective state authority. 4.5.2.23. To have in one's possession firearms, piercing and fragile objects without protecting cover (packing), inclusive of ski and skates, small gardening tools with open sharp parts. 4.5.2.24. To have meals other than in food courts. 4.5.3. Access to offices and service premises of the services/ departments of the airport is allowed by ID cards only. All the entries to offices and service premises are furnished with ''Authorized Personnel Only'' warning sign. The procedure for passing and staying in the offices and service premises is determined by the internal security policy of DPT. The Aviation Security Service and Airport Safeguard Service exercise pass control and control of compliance with the internal security policy. 4.5.4. Personnel and passengers are allowed to pass to the security area controlled by the Aviation Security Service only through specially equipped points of pre-flight screening/ vetting. The procedure for carrying out of screening/ vetting is determined by Order № 104 On approval of the rules for carrying out of pre-flight and post-flight screening dated of 25 July, 2007, issued by the Ministry of Transportation of the Russian Federation. 4.5.5. Premises and facilities located in the territory of DPT (customer service areas and other premises) included in the customs surveillance zone are furnished with ''Customs Surveillance Zone'' warning sign. All the measures and arrangements related to supporting of the regime of the 15 customs border of the Russian Federation in the customs surveillance zone are implemented by Domodedovo Customs. 4.5.6. The procedure for customs clearance of passengers as well as the rules for moving of goods and foreign exchange cash across the customs border of the Russian Federation is determined by the customs legislation of the Russian Federation. 4.5.7. Passengers are allowed to pass the state border of the Russian Federation only in passport check-points in compliance with all the passport and visa formalities established by the existing legislation of the Russian Federation. Chapter 5: Operating of Transportation Vehicles and Equipment 5.1. Movement of transportation vehicles and pedestrians in the territory of Domodedovo Airport shall comply with the traffic rules of the Russian Federation. 5.2. It is allowed to stop in the land side area for loading/ unloading of passengers. 5.3. Dedicated parking areas are available in the territory of Domodedovo Airport; parking of transportation vehicles out of the bounds of dedicated parking areas is prohibited. 5.4. Transportation vehicles may be moved to the dedicated parking areas by order of police officers. 5.5. Movement of transportation vehicles and special-purpose transportation vehicles in the airfield of Domodedovo Airport shall comply with the current pattern of arrangement and traffic of aircraft, special-purpose transportation vehicles and mechanical appliances on the ramp as well as to the current charts of accommodation of equipment and the traffic rules. 5.6. Requirements to transportation vehicles 5.6.1. Transportation vehicles, special-purpose transportation vehicles and mechanical appliances operated in the territory of the airfield shall comply with the requirements set forth in the following documents: - Regulation On approval of the technical regulations for safety of wheeled transportation vehicles issued by the Government of the Russian Federation; - IATA Airport Handling Manual. 5.6.2. Special-purpose transportation vehicles operated in the air operation area shall be equipped with: - flashing beacon; - towrope; - fire extinguisher; - first aid kit; - park sensors; - back-up buzzer; - color panoramic reversing camera with image output on monitor display in the passenger compartment. 16 5.6.3. Special-purpose transportation vehicles involved in aircraft handling and allowed to move in the aircraft handling area shall be equipped with: - defroster and mirror heater; - immobilizing when in gear; - system of gear box blocking when parking brake is applied. 5.6.4. All the special-purpose transportation vehicles operated in the air operation area shall be properly equipped to be displayed in the position control system of the airport. 5.6.5. When operated in the aircraft handling area, all the special-purpose transportation vehicles shall be equipped with automatic gearbox and emergency stop button. 5.6.6. When operated in the maneuvering areas, all the special-purpose transportation vehicles shall be additionally equipped with: - air band radio station for listening to aircraft radio communication; - operational beacon of the multi-position surveillance system. 5.6.7. Transportation vehicles shall be equipped at the expense of users in compliance with the equipment specifications provided by the Chief Operator. 5.6.8. Transportation vehicles not complying with the said requirements shall be allowed to enter the airfield only with following up. 5.6.9. Technical condition of special-purpose transportation vehicles and special-purpose equipment of transportation vehicles shall comply with the requirements of the federal legislation of the Russian Federation and with the industry-specific regulations and standards of the Russian Federation related to organization of operation and maintenance of special-purpose transportation vehicles in airports. 5.6.10. Color pattern of transportation vehicles, special-purpose machinery and production equipment, when operated in the airfield, shall comply with the requirements of the federal aviation regulations and standards. 5.6.11. Technical condition of special-purpose transportation vehicles and special-purpose equipment of transportation vehicles shall comply with the requirements of the federal legislation of the Russian Federation and with the industry-specific regulations and standards of the Russian Federation related to organization of operation and maintenance of special-purpose transportation vehicles in airports. 5.6.12. Engine of transportation vehicle shall comply with the EURO 3 Environmental Safety Standard. 5.6.13. All the special-purpose transportation vehicles shall be equipped with: - back-up buzzer; - system of safe approach to aircraft enabling to adjust the operating threshold for the minimum distance in the range of 0.5-1.5 meters with due account for different fuselage diameters. 5.6.14. Noise and vibration rates of special-purpose transportation vehicles shall not exceed the allowed values specified in GOST 12.1.003-83 and GOST 12.1.012-90 respectively as well as in other regulations and standards applicable to these rates. 17 5.6.15. Special-purpose transportation vehicles, involved in aircraft handling, moving in the aircraft handling area and if outrigged, shall have automatic control system which blocks operating until outriggers are properly extended. 5.6.16. Additional requirements to transportation vehicles and special-purpose machinery 5.6.16.1. Deicers Configuration of the main components of supplied de-icing equipment and machinery (deicers) shall comply with the requirements of AHM 910. Performances of supplied deicers shall comply with the requirements of AHM 975. De-icing treatment shall be performed in compliance with the recommendation of AEA and SAE. 5.6.16.2. Lavatory trucks Configuration of the main components of supplied equipment and machinery shall comply with the requirements of AHM 910. Brake system shall support stable position of undercarriage at inclination angle of 2 %. Availability of sensors is mandatory on the extreme points of the rear end of detachable equipment. Availability of visual and audio warning system in driver’s compartment is mandatory; the system shall warn the driver about the distance to an obstacle. Immobilizing when in gear; system of gear box blocking when parking brake is applied. 5.6.16.3. Baggage tractors Configuration of hitch mechanism shall comply with the requirements of AHM 916. The key requirements to GSE used for aircraft handling are specified in AHM 910. The key requirements to safety of GSE used for aircraft handling are specified in AHM 913. The key requirements to hitch mechanism for GSE used for aircraft handling. 5.6.16.4. Ramp buses Height and overall dimensions shall comply with the requirements to traffic safety of the Russian Federation. Busses shall be outfitted with handrails for convenience of standing passengers. Floor shall have nonskid corrosion-proof coating. The key requirements to GSE used for aircraft handling are specified in AHM 910. The key requirements to GSE used for aircraft handling are specified in AHM 913. Compatibility of GSE used for aircraft handling is specified in AHM 914. 5.6.16.5. Catering high lift trucks Protective rubber bumpers (damping elements) in all the possible areas of contact with aircraft. Configuration of the main components of supplied equipment and machinery shall comply with the requirements of AHM 910 and AHM 927. No less than four hydraulic mountings (outriggers) of vertical extension are required for stable position of high lift truck during loading/ unloading; outriggers shall be located at the corners of high lift truck body and unload the wheels. Availability of buzzer for lifting/ lowering of high lift truck body. 5.6.16.6. Water servicing vehicles Filling hose shall comply with ISO 450 Standard or with a similar standard and shall be appropriately marked. Configuration of the main components of supplied equipment and machinery shall comply with the requirements of AHM 910. Brake system shall support stable position of undercarriage at inclination angle of 2 %. Availability of visual and audio warning 18 system in driver’s compartment is mandatory; the system shall warn the driver about the distance to an obstacle. Immobilizing when in gear; system of gear box blocking when parking brake is applied. 5.6.16.7. Aircraft tow tractors Aircraft tow tractors are designed for towing of aircraft, having takeoff weight of more than 250 tons, with started engines, with friction coefficient of 0.4 (snow-covered/ ice-covered pavement). Immobilizing when in gear; system of gear box blocking when parking brake is applied. Jerk-free breakaway and stop of aircraft shall be assured. Availability of backup (emergency) steering drive. 5.6.16.8. Self-propelled passenger stairs This equipment is designed for loading/ unloading of passenger on remote stands as well as for loading/ unloading of personnel during ground handling of aircraft. Configuration of the main components of supplied equipment and machinery shall comply with the requirements of AHM 910. Brake system shall support stable position of undercarriage at inclination angle of 2 % without using of terminal blocks. Elements of the structure of flight of stairs and boarding platform shall not have sharp protruding surfaces which may injure passengers and operating personnel. Width of the flight of stairs shall be sufficient for 2 passengers with hand baggage to stay on one stair safely and freely. Availability of rails along the whole length of the flight of stairs and working platform of the passenger stairs. Protective rubber bumpers (damping elements) in all the possible areas of contact with aircraft. Stairs and boarding platform shall be made of wearproof abrasive coating or of textured metal coating to protect passengers and operating personnel from slipping down and getting injured. Configuration of electrical facilities of passenger stairs shall comply with the requirements of AHM 918. 5.7. Requirements to equipment 5.7.1. Production equipment in operation shall comply with the following requirements: - scheduled maintenance of the equipment shall be carried out within the scope and periods of time specified by the Schedule of maintenance of equipment/ transportation vehicles/ specialpurpose transportation vehicles/ buildings/ structures/ utility systems/ engineering systems; - parameters of equipment shall comply with the standard technical parameters specified in the operation and maintenance documentation for the equipment; - failures and malfunctioning which occurred during scheduled and unsheduled maintenance shall be corrected; - working systems (hydraulic, pneumatic, etc.) shall be filled with working substance up the level specified in the operation and maintenance documentation; - dates of calibration of instruments being a part of the equipment shall be kept to the schedule; - dates of check of vessels under pressure shall be kept to the schedule; - equipment which is under the control of the state supervisory authorities shall have the respective approval documents; - warning and informational signs and lettering on equipment shall be clearly visible; 19 - equipment shall be provided with a full set of components being a part of the equipment; - equipment shall be cleaned from mechanical pollution, traces of working fluid and preservative compounds; - scheduled and unsheduled maintenance works, replacement of components and assembly units shall be specified in the equipment documentation; - graphic symbols on control panels of mobile equipment shall comply with the requirements of AHM 915; - noise and vibration rates shall not exceed the allowed values specified in GOST 12.1.003-83 and GOST 12.1.012-90 respectively as well as in other regulations and standards applicable to these rates. Emissions of harmful substances into the atmosphere shall not exceed the allowed values established under the existing legislation of the Russian Federation. 5.7.2. Additional requirements to equipment: 5.7.2.1. Heaters for compartments of aircraft This equipment is designed for supply of warm air aboard an aircraft when preparing the same for departure as well as during maintenance of engines and structure elements of an aircraft at ambient temperature below zero. Configuration of the main components of supplied equipment shall comply with the requirements of AHM 910. Design of supplied equipment shall comply with the requirements of AHM 973. Configuration of electrical system of heater shall comply with the requirements of AHM 918. 5.7.2.2. Air conditioning Engine shall comply with the EURO 3 Environmental Safety Standard. To ensure high quality of air supplied to compartments of aircraft, air conditioning device shall be equipped with filter of at least F5 class. 5.7.2.3. Air starter unit Air starter unit shall be mounted on draft chassis. This equipment shall comply with the requirements of the following documents: - AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground Support Equipment; - AHM 910 Basic Requirements for Aircraft Ground Support Equipment; - AHM 976 Functional Specifications for an Air Start Unit; - ISO 2026:1974 Aircraft - Connections for starting engines by air. 5.7.2.4. Power supply units This equipment shall comply with the requirements of the following documents: - GOST 19705-89 Electric power supply systems of aircraft and helicopters. General requirements and standards quality of electric power; - ISO 6858 Aircraft - Ground support electrical supplies - General requirements; - BS 2G 219 Specification for general requirements for ground support electrical supplies for aircraft; - SAE ARP 5015 Ground Equipment - 400 Hertz Ground Power Performance Requirements; 20 - MIL 704E Aircraft Electric Power Characteristics; - DFS 400 Specification for 400 Hz aircraft power supply; - EN2282 Aerospace series. Characteristics of aircraft electrical supplies. 5.7.2.5. Dollies for containers, baggage, cargo and mail Hitch mechanism shall be fitted out with lock to eliminate the risk of spontaneous detaching of dollies during movement of dolly train. Clevis and safety rope shall be available to eliminate the risk of detaching of dollies in dolly train during operating. To carry baggage, piece cargo and unpalletized mail, dollies of enclosed type shall be used. Dolly shall be fitted out with stopping brake responding in down position of tow bar and latched in up position of tow bar. In case of detaching of a dolly during movement, tow bar shall go down by gravity, thus bringing lock mechanism into operation. 5.7.2.6. Platform collation frames Availability of stoppers is mandatory; in terms of design, they shall be located in line with dimensions of containers and pallets (particularly, at the front, at the back and, if required, inbetween); height of stoppers shall be no less than 110 mm. 5.7.2.7. Belt loaders External dimensions shall comply with the requirements of AHM 910. Lock mechanism of loader shall be fitted out with outriggers or stopping brake supporting stable position of the vehicle at inclination angle of up to 10º. Loader arm shall be fitted out with stoppers eliminating the risk of falling of cargo. Belt loader shall be fitted out with damping device preventing hard contact with aircraft body. 5.7.2.8. Maintenance ladders Equipment shall be certified by the authorized agency of the Russian Federation in the field of civil aviation. Configuration of maintenance ladder shall comply with the general requirement specifications on GSE specified in GOST R 53543-2009. Compliance with the IATA general requirements to airport equipment and with the IATA safety requirements (AHM 910 and 913). 5.7.2.9. Blocks Configuration of metal blocks shall comply with the requirements of 2-2 OST 1.1145-85 or 1.9603.9933.100. Technical characteristics of block (particularly, overall dimensions, weight, material) shall ensure reliable position of aircraft during ground time, be appropriate for aircraft type and, respectively, to size of chassis wheels (tires). Availability of studs preventing of sliding of metal block. Availability of horizontal protective cover (for rubber pads). The standard color is red. 5.7.2.10. Tow bars Tow bar shall be fitted out with damping element for cushioning during towing. Recommendation (approval) of manufacturers of aviation equipment and machinery for using of this type of tow bar for towing of aircraft of the respective type shall be available. Configuration shall comply with SAE ARP1915 or ISO 9667:1998 standards. Orange/ yellow color shall be aggressive environment resistant. 21 5.7.2.11. Aircraft fire extinguishers Design of cart-mounted fire extinguishers shall comply with the requirements of GOST 12.2.037. Quality of components used for fire extinguisher configuration shall be confirmed by the appropriate documents of manufacturers (works certificate, quality certificate, etc.). High-pressure tanks for propellant gas and high pressure fire extinguishers shall be manufactured in compliance with the requirements of the effective engineering standards. Design of fire extinguishers shall comply with the requirements of GOST R 51057-01, GOST R 51017-09, TU 4854-001-72866739-04 and GOST 949-73. Pressure gauge or pressure indicator shall be furnished with accompanying documents confirming compliance of the parameters with the requirements of design documentation for fire extinguisher. Actuation mechanism for fire extinguisher shall be fitted out with safety pin guarding against actuation of fire extinguisher when moving, if fell down, by impact of vibration or by random impact on release elements. Safety pin on filled fire extinguisher shall be sealed in such a way that to make it impossible to use the fire extinguisher without removing of the safety pin and destroying the seal. Marking on fire extinguisher shall be in Russian and contain the following information: - name and trade mark of the manufacturer; - type and name of fire extinguisher assigned by the manufacturer; - index of regulatory or technical document with the requirements whereof the fire extinguisher complies (requirements specification, standard, etc.); - type, quality class and nominal quantity of fire extinguishing agent (including allowed values) charged in fire extinguisher; - method of actuation of fire extinguisher in the form of several icons (sketches) showing the sequence of actions required for operation of fire extinguisher; - month and year of manufacture. Parts of fire extinguisher made of materials non-resistant to corrosion shall have protective coating or paint coating in compliance with the requirements of GOST 9.303 or GOST 9.032/ GOST 9.104 respectively. Fire-extinguisher cylinder shall be of red safety color in compliance with the requirements of GOST R 12.4.026. 5.7.2.12. Nitrogen filling units Purity of generated nitrogen shall be in the range of 96 ± 2%. Design of gas generating equipment (design of pipes, nozzles, hoses, adapter connectors, shut-off and control valves and safety devices) shall be fully compatible for attaching of gas cylinders of 40 liters in volume complying with the requirements of GOST 949-73. Icons of control elements shall comply with the requirements of AHM 915. 5.7.2.13. Containers and pallets loaders Hydraulic mountings (outriggers) shall be available. Bumper shall be available at the front edge of the front platform. Bumper shall be made of flexible and springy material which shall 22 be wearproof and environment resistant. This equipment component shall secure soft contact without damaging of the surface of fuselage when docking the platform closely to aircraft. Control switches shall have icons in compliance with the requirements of AHM. Icons of control elements shall comply with the requirements of AHM 915. 5.7.2.14. Containers and pallets transporters This equipment is designed for transportation of containers and pallets to dolly trains during unloading of aircraft or on the ramp of the airport. Hydraulic dual circuit brake system with additional stopping brake. Chapter 6: Operating of Aircraft 6.1. Takeoff and landing operations on the airfield of Domodedovo Airport may be made only by aircraft for which all the documentation required pursuant to the legislation of the Russian Federation and international legal instruments is available. 6.2. Aircraft shall be operated in the territory of the airfield of Domodedovo Airport shall be operated in compliance with the Aircraft Flight Manual, other legal instruments of the Russian Federation and international law. 6.3. In case of incidents and aircraft occurrence, it is required to take actions in compliance with the emergency response plan of Domodedovo Airport. 6.4. Salvage of aircraft incapable for movement on its own as a consequence of accident (incident) shall be carried out in compliance with Procedure 14 of the emergency response plan of Domodedovo Airport. Where location of a disabled aircraft hinders movement of other aircraft which may result in lingering upset conditions in Domodedovo Airport and the Operator of such aircraft fails to make a decision on salvage thereof within 20 minutes after receiving of request of the head of rescue and salvage operations, provided that at that time the possibility to visit the scene of accident (incident), to inspect the aircraft and to learn about the proposed salvage plan was provided, the head of rescue and salvage operations as agreed upon with the head of evacuation operations and the head of operations shift of the airport shall make a decision on commencement of evacuation of such aircraft without consent of the Operator of such aircraft thereto. 6.6. Start and revving up of aircraft engines on the airfield of Domodedovo Airport shall be done with the agreement of the head of the airfield operations unit in the dedicated areas specified in the pattern of traffic of aircraft, special-purpose transportation vehicles and mechanical appliances on the airfield of Domodedovo Airport. 6.7. Where towing of aircraft is required, actions shall be taken in compliance with the aircraft towing procedure. 6.8. Handling of aircraft by special-purpose transportation vehicles in the territory of Domodedovo Airport shall be carried out in compliance with the effective procedure for handling of aircraft by special-purpose transportation vehicles. 23 6.9. Using of slots 6.9.1. Prior to carrying out of activities in Domodedovo Airport, an airline shall obtain a slot. 6.9.2. If airline fails to use the assigned slots regularly or intentionally (whether takeoff or landing slots), then to improve the flight regularity in Domodedovo Airport, measures aimed at making the airline to use the assigned slots may be taken against such airline. 6.9.3. In case of early/ delayed arrival of an aircraft and non-availability of a passenger bridge, such aircraft shall be taken to stand without any passenger bridge. Further towing of the aircraft shall be carried out on request of the airline and at its expense. 6.9.4. Where information about fail aircraft being maintained on a finger stand is obtained, such aircraft shall be towed to a remote stand at the expense of the airline. 6.10. Handling of aircraft in the territory of the airfield of Domodedovo Airport 6.10.1. When handling aircraft in the territory of the airfield of Domodedovo Airport, it is prohibited: a) to carry out treatment/ cleaning of aircraft from snow/ ice/ dirt (with de-icing fluids/ water at one’s own discretion and without approval of the head of the airfield operations unit of the Chief Operator out of the bounds of the dedicated areas/ stands; b) to violate the procedures for ground handling and maintenance of aircraft in terms of spill/ discharge of fuel, oil, hydraulic fluid and other fluids on pavements/ unpaved areas of the airfield; c) to violate the procedures for ground handling and maintenance of aircraft in terms of spill/ discharge of water/ contents of toilet bowls of aircraft on pavements/ unpaved areas of the airfield; d) to leave unattended the mechanical appliances and support equipment which are operating as well as aircraft with connected ground power supply units, special-purpose transportation vehicles, etc.; e) to leave special-purpose equipment/ machinery on stands out of the bounds of the dedicated storage areas after handling of aircraft; f) to authorize special-purpose motor vehicles which are defective and are not fitted out with spark suppressors to operations on fuelling of aircraft; g) to carry out aircraft ground handling and maintenance operations without emergency firefighting equipment being available; h) to rev up aircraft engines out of the bounds of dedicated stands which are not approved with respect to aircraft types; i) to carry out maintenance and commercial servicing of aircraft in layover points, except for: - ground handling operations related to towing, safe-guarding and supporting of accommodation/ departure of aircraft; cleaning of aircraft from snow and ice shall be carried out in compliance with the established procedure; - maintenance of aircraft held in layover points which are on taxiing runs aimed at preparing of aircraft for towing to stands; - commercial servicing and maintenance of aircraft held in layover points which are on taxiing 24 runs for the purpose of supporting of accommodation/ departure of aircraft with dangerous cargo onboard; j) to violate the procedures for removing of garbage after cleaning of aircraft; k) to accommodate malfunctioning/ failed aircraft on finger stands upon arrival; l) to recover aircraft from failure on finger stands; such aircraft shall be towed to remote stands for maintenance and repair. 6.10.2. Availability of passenger stairs and passenger bridges 6.10.2.1. Passenger stairs and passenger bridges are made available in the territory of the airfield of Domodedovo Airport in compliance with the effective procedure for providing with passenger stairs and passenger bridges. Chapter 7: Requirements to Operators Carrying-out Activities in Domodedovo Airport 7.1. Operator shall render services within the scope of its business activity in strict compliance with the IATA STANDARD GROUND HANDLING AGREEMENT. 7.2. Main requirements of the airport to the Operators with respect to rendering of services relating to ground handling of aircraft on the ramp 7.2.1. Preparation of stands: - inspection of stands aimed at detecting of foreign objects, dirt, sand, snow, ice, spilt oil and other things which can damage aircraft during taxiing in/ out. 7.2.2. Arrival of aircraft: - special-purpose machinery and GSE shall not be inside the safety area of stand until light flashers of aircraft are switched off; - principles of aircraft stability on ground during unloading operations shall be observed; - all cargo nets inside the baggage/ cargo compartment shall be appropriately secured (for aircraft of all types); - special-purpose machinery and GSE shall be located on stand; standard brake systems shall be used (chocks, outriggers, stopping brake, etc.); - combination or separation of dangerous and/ or special cargo, baggage and other load shall be done; - all the load to be separately (additionally) tied down shall be appropriately secured; - documents, packaging and marking of dangerous cargo shall comply with the Dangerous Goods Regulations (rules for safe transportation of dangerous goods by air); - after unloading the baggage/ cargo compartment of aircraft shall be inspected for absence of foreign objects and any equipment not related to this flight. 7.2.3. Departure of aircraft: - fuel-servicing machinery shall not be blocked by other vehicles and/ or GSE; - procedure for filling/ discharging of POL in/ from aircraft shall comply with the requirements of 25 airlines and the airport (earthing, filling under specific weather conditions (thunderstorm, storm wind), filling of aircraft with passengers on board, etc.); - before loading the baggage/ cargo compartment of aircraft shall be inspected for absence of foreign objects and any equipment not related to this flight; - principles of aircraft stability on ground during loading operations shall be observed; - all cargo nets inside the baggage/ cargo compartment shall be appropriately secured (for aircraft of all types); - combination or separation of dangerous and/ or special cargo, baggage and other load shall be done; - all the load to be separately (additionally) tied down shall be appropriately secured; - documents, packaging and marking of dangerous cargo shall comply with the Dangerous Goods Regulations (rules for safe transportation of dangerous goods by air); - visual inspection of aircraft before departure shall be carried out (absence of visible damage, defects, opened panels, doors and hatches); - special-purpose machinery and GSE shall not be inside the safety area of stand and on the taxiing out way before start of aircraft movement (towing, taxiing with running engines); - actual load shall correspond with the aircraft loading chart; - actual number of articles of baggage loaded to the baggage/ cargo compartment shall correspond with the number of registered articles of baggage (less the number of removed articles of baggage); - there shall be no baggage of passenger(s) withdrawn from the flight on board of the aircraft; - actual number of passengers on board shall correspond to the number of checked in passengers; - passengers on board shall comply with those specified in passenger manifest. 7.2.4. Main requirements to aircraft balance: - actual weights shall not exceed the maximum allowed weights specified by the manufacturer, airfield, airline and the maximum weights for specific flight; - flight balance of aircraft shall be within the established limits; - master data on balance shall be used for the given type of aircraft; - documents on balance shall be applied for the given type of aircraft; - aircraft shall not overloaded and balance shall be within the established limits in view of lastminute changes; - operations of balancing and handling on the ramp shall result in corresponding of the actual loading of aircraft to the flight documents. 7.2.5. Main requirements to towing of aircraft: - procedure for starting of engines on stands, during towing and at the engine startup point shall be complied with; - properly operating towing equipment and machinery shall be used and be appropriate for the given type of aircraft. 26 7.2.6. Main requirements to operating of transportation vehicles and GSE for ground handling of aircraft: 7.2.6.1. Operators shall ensure that personnel giving marshalling signals during movement of aircraft: a) shall be responsible for giving clear and precise standard marshalling signals; b) shall be approved for performing these operations by the appropriate management body, if applicable; c) shall have special high visibility vest on thus making it possible for crew teams easily to distinguish the person as the expert responsible for giving marshalling signals. 7.2.6.2. For the purpose of carrying out of handling operations, using GSE, in Domodedovo Airport, Operators shall implement a program which shall ensure that the following is performed in Domodedovo Airport: a) GSE shall be maintained in compliance with the instructions and/ or technical manuals provided by manufacturers; b) GSE shall remain in operating condition and in good mechanical condition prior to being used in ground handling operations; c) detected failure or malfunctioning of such equipment shall be immediately reported and the equipment shall be inspected prior to making of decision on removing thereof from service. 7.2.6.3. Operators shall implement a program of operating of GSE which includes regulations and procedures as well as the appropriate training courses and performance appraisal to ensure that the personnel has the required qualification and is authorized to operate GSE. 7.2.7. Requirements to communication of information: 7.2.7.1. Operators shall inform the concerned services of the airport (and of other units and departments engaged in ground handling operations) about the following: a) fact and time of beginning of ground handling operations; b) fact and time of ending of ground handling operations; c) fact and time period of the expected deviations as well as the cause (preliminary) to be reported immediately when it becomes known but no later than in 10 minutes ( the time of ending of ground handling operations in compliance with the flight preparation schedule). 7.3. Main requirements of the airport to the Operators with respect to rendering of passenger handling services 7.3.1. General requirements to the Operators with respect to rendering of passenger handling services When rendering of passenger handling services, the Operators shall: - assign sufficient number of personnel for handling of flights; - ensure availability of sufficient quantity of consumable materials, operability of equipment and cleanness in working areas; - ensure compliance with the requirements to conduct and appearance of the first line 27 personnel established by the airport; - assign personal logins and passwords for personnel to work in information systems; - immediately report about all failures of IS hardware to the service desk by 2-44-44 phone number; - agree upon all the information plates/ signs, advertising booklets used in the customer service areas with the respective services and departments of the airport well in advance; - agree upon all the equipment used in the customer service areas (except for the equipment provided by the airport) with the respective services and departments of the airport well in advance; - send information about claims made by passengers/ airlines to the respective services and departments of the airport; - agree upon all the changes in the technologies of passenger handling with the services and departments of the airport. 7.3.2. When carrying out flight check-in, processing of baggage and hand baggage for transportation, the Operators shall: 7.3.2.1. Timely begin flight check-in in compliance with the requirements of airlines. 7.3.2.2. Carry out flight check-in at all the check-in desks assigned for specific flight. Absence of the employee in charge of check-in operation from check-in desk in operation shall not be allowed. 7.3.2.3. Provide their personnel with keys to start the conveyor belt. 7.3.2.4. Maintain queue time at check-in desks: - no more than 30 minutes for passengers of economy class; - no more than 8 minutes for passengers of the first/ business class; - in compliance with the requirements of airlines. 7.3.2.5. Examine documents of passengers, inclusive of validity of passports, availability and validity of visa to the country of destination/ airport of transfer, validity of visa to the Russian Federation for foreign citizens. 7.3.2.6. Enter passenger passport details into the check-in system. 7.3.2.7. Fulfill the requirements to baggage to be processed by the baggage-handling system in compliance with the airport standard. 7.3.2.8. Observe rules and requirements related to processing of oversized baggage, which includes processing of oversized baggage at check-in counters for oversized baggage (baggage elevators). 7.3.2.9. Weight baggage and enter the actual weight thereof into the baggage check-in system when carrying out of baggage check-in operation. 7.3.2.10. Check dimensions, quantity and weight of hand baggage in compliance with the regulations and standards of airlines and apply Hand Baggage tags thereon.. 7.3.2.11. Apply warning tags on baggage pieces and Limited Release tag, if required. 7.3.2.12. Observe the requirements of the airport to removal of baggage from the flight 28 (informing of the respective services and departments of the airport, standards of dispensing of baggage to a passenger). 7.3.2.13. Exercise control and arrangement of queue at deck-in desks and prevent crowding of passengers in front of check-in desks. 7.3.2.14. Make it possible for passengers to check-in via self-service check-in kiosks. 7.3.2.15. Arrange for processing of baggage of passengers who check-in via self-service check-in kiosks/ on-line/ mobile devices at the assigned baggage drop-off counters. 7.3.2.16. Inform the services and departments of the airport in cases of checking-in of special categories of baggage (animals, weapon). 7.3.2.17. Check-in customers of the VIP-lounge if it is not possible to check-in such customers directly in the VIP-lounge. 7.3.2.18. Check-in transfer passengers who contact check-in desks; control availability of information about transfer baggage in the baggage check-in system. 7.3.2.19. Check-in of special categories of passengers, specifying of the respective special requests in the data record; upon checking-in, timely call attending personnel for such passengers. 7.3.2.20. Check or fill in the required forms for unattended passengers. 7.3.2.21. Upon checking-in, personnel of check-in desks shall inform passenger about areas of security, customs and passport control (for international flights), time of beginning of boarding and location of the business-lounge (if a passenger may use services of the business-lounge). 7.3.2.22. During check-in withdraw flight coupons and receipts of payment for excess baggage and transfer those to airlines. 7.3.2.23. Timely close flight check-in in compliance with the requirements of airlines but no later than 40 minutes prior to the scheduled departure time and inform the services and departments of the airport about closing of flight check-in. 7.3.2.24. Agree upon extending/ resuming / changing of flight check-in time with the head of operations shift of the airport and inform the services and departments of the airport about extending/ resuming / changing of flight check-in time. 7.3.2.25. Upon finishing of flight check-in: - send the respective messages to airports of destination/ transfer; - send passenger and baggage manifests to the address of the airport. 7.3.2.26. When leaving check-in desks, personnel shall switch off the conveyor belt with the key. 7.3.2.27. Support and assist passengers in case of delay/ cancellation of flight: informing, booking seats for other flights, rechecking-in, ordering of meals, arranging for accommodation of hotels. 7.3.2.28. In case of failure of the check-in system, have a possibility to switch to the local/ host check-in system of the airport or perform checking in of passengers and baggage 29 manually. 7.3.2.29. Set all the equipment for arrangement of check-in area (tensator-type, mats, gauges for hand baggage, etc.) no earlier than 10 minutes prior to flight check-in and remove the same during 5 minutes after finishing of flight check-in. 7.3.2.30. Inform the services and departments of the airport about preliminary loading of flight (sold tickets) and about the actual number of checked-in passengers. 7.3.2.31. Submit the following reports to the respective services and departments of the airport on a monthly basis: - quantity of checked-in passengers by classes of handling, inclusive of quantity by flights; - quantity of checked-in passengers by categories, inclusive of quantity by flights; - quantity of checked-in passengers by types of self-check-in; - quantity of transfer passengers, inclusive of quantity by flights; - quantity of transit passengers, inclusive of quantity by flights; - quantity of checked-in articles of baggage by flights; - quantity of articles of baggage checked-in at check-in counters for oversized baggage, inclusive of quantity by flights; - quantity of articles of baggage dispensed to passengers withdrawn from flights, inclusive of quantity by flights; - quantity of checked-in passengers without baggage, inclusive of quantity by flights. 7.3.2.32. Inform the respective services and departments of the airport about the necessity to begin/ finish check-in operations at less number of check-in desks or to increase gradually the number of check-in desks during the progress of check-in operation. 7.3.2.33. Monitor the process of check-in and inform the respective services and departments of the airport about possibility to finish check-in operation at less number of check-in desks when the number of passengers checked-in for the flight reaches 80-90 %. 7.3.2.34. Where check-in desk(s) is no longer used and it happens earlier than the scheduled time of finishing of check-in operation, inform the respective services and departments of the airport about unused check-in desk(s) and continuing of check-in operation at less number of check-in desks. 7.3.2.35. Comply with the provisions and requirements of the following procedures: Flight checkin, processing of baggage and hand baggage for flight, Procedure for interaction of the enterprises of the production facilities of Domodedovo Airport and airlines in the event of HDCS failure, Handling of transfer passengers. 7.3.3. When exercising control of boarding, the Operators shall: 7.3.3.1. Timely begin flight boarding in compliance with the operation schedules of aircraft handling upon availability of aircraft, inform the respective services and departments of the airport about beginning of flight boarding via the information system of control of check-in desks of the airport. 7.3.3.2. Arrange a passage for crews aboard aircraft where passenger bridges are used. 30 7.3.3.3. Inform passengers about beginning and continuing of boarding and call latish passengers via the automatic announcement system and the information system of control of check-in desks of the airport. 7.3.3.4. Inform passengers in cases of delay in boarding. 7.3.3.5. Arrange boarding of passengers via two gates. 7.3.3.6. Examine documents of passengers: - reconciliation of passenger’s name specified in the passport with that specified in the boarding card; - checking of validity of passports, availability and validity of visa to the country of destination/ airport of transfer, validity of visa for passengers who have checked-in on their own and have not contact check-in desks. 7.3.3.7. Check correctness of entered passport details of passengers who have checked-in on their own and have not contact check-in desks; enter/ correct passport details, if required. 7.3.3.8. Scan boarding card of passengers via the check-in system in the course of boarding of passengers. 7.3.3.9. Arrange boarding of passengers in wheelchairs in the first place. 7.3.3.10. Check dimensions and quantity of hand baggage during boarding in compliance with the standards of the airline. Passengers with oversized hand baggage shall not be allowed on board of aircraft. Such oversized hand baggage shall be processed as baggage (to make out a baggage tag (manually or printed out), to enter the respective information into the check-in system); ramp agent shall be informed. 7.3.3.11. Exercise control and arrangement of passenger queue at the gates (two queues shall be arranged: one for the first and business class passenger and the other for passengers of economy class). 7.3.3.12. Where two-tunnel passenger bridge is used and passenger boarding is arranged at two gates, personnel shall control passenger traffic through the passenger bridge. 7.3.3.13. Where one gate is used for boarding of two aircraft at the same time, personnel shall control passenger traffic through the passenger bridge. 7.3.3.14. Assign sufficient number of buses for handling of flights in compliance with the requirements of the airport. 7.3.3.15. Control the process of passengers taking the buses, if required. 7.3.3.16. Timely dispatch the first bus in compliance with the operation schedules of aircraft handling. 7.3.3.17. Prevent passing of personnel from ramp/ passenger bridge to the departure area. 7.3.3.18. Timely inform ramp agent about removing of baggage of passengers withdrawn from flight/ late for boarding and update information of such passengers in the check-in system. 7.3.3.19. Change number of seat in boarding card, if required. 7.3.3.20. Change boarding cards for oversold flight, if required. 31 7.3.3.21. Issue a new boarding card instead of the lost one after verification of the fact that the passenger has checked in and fulfilled the departure formalities. 7.3.3.22. Timely finish boarding in compliance with the operation schedules of aircraft handling and inform the respective services and departments of the airport via information systems and messages. 7.3.3.23. Agree upon extending/ resuming of boarding with the head of operations shift of the airport and inform the services and departments of the airport about extending/ resuming of boarding. 7.3.3.24. Upon finishing of boarding: - finalize the flight in the check-in system; - inform the services and departments of the airport about the number of passengers on board of the aircraft; - inform the services and departments of the airport about the number of passengers withdrawn from the flight; - remove all the consumable materials used in the course of boarding; - lock gate sections; - lock the doors of departure gates. 7.3.3.25. Upon finishing of boarding, send passenger manifest to the address of customs field office and of the airport. 7.3.3.26. Support and assist passengers in case of delay/ cancellation of flight: informing, ordering of meals, assisting passengers in leaving the sterile area and cancellation of border crossing, cooperation with the consuls with respect to visa-free passengers and passengers whose visa to the Russian Federation is about to expire. 7.3.3.27. In case of failure of the check-in system, have a possibility to switch to the local/ host check-in system of the airport or record the data about boarding of passengers manually. 7.3.3.28. Equipment used for arranging of the boarding control area shall be set no earlier than 10 minutes prior to beginning of boarding (or in compliance with the requirements of airlines) and removed within 5 minutes after finishing of boarding. 7.3.3.29. When exercising control of boarding passengers of international flights, personnel shall have authorization to access the sterile area. 7.3.3.30. Personnel exercising control of boarding shall be registered in the access control system to be allowed to open of automated departure gates. 7.3.3.31. Submit the following reports to the respective services and departments of the airport on a monthly basis: - number of passengers allowed to board, inclusive of flight number and date; - information about claims made by passengers/ airlines. 7.3.3.32. Assign B status (Boarding) no later than at the time of beginning of boarding calculated in compliance with the operation schedules of aircraft handling, based on the 32 expected time of departure, or if boarding begins earlier than the scheduled time of beginning of boarding. 7.3.3.33. Inform the services and departments of the airport about untimely beginning of boarding (in compliance with the operation schedules of aircraft handling). 7.3.3.34. Inform the services and departments of the airport that it is not possible to make departure gate available in due time. 7.3.3.35. Comply with the provisions and requirements of the following procedures: Handling of passengers during boarding, Technologies for handling of airlines when exercising control of boarding at gates 12 (12a), 13 (13a) and 14, Timing of exercising control of boarding and attending of passengers of two flights simultaneously at one gate, Removing of baggage of passengers withdrawn from flight/ late for boarding. 7.3.4. When carrying out build-up of baggage, the Operators shall: 7.3.4.1. Comply with the requirements to baggage to be processed by the baggage-handling system in compliance with the standards of the airport. 7.3.4.2. Carry out build-up operations in the BRS and the SAC systems. 7.3.4.3. Scan all the checked-in baggage with scanners of the BRS. 7.3.4.4. Comply with: - the requirements and procedures for baggage building up, depending on the category of baggage (in compliance with the requirements of airlines); - the time standards for baggage build-up – baggage shall be built-up and transported to stand within 5 minutes after the actual finish of flight check-in so that to comply with the time standard for aircraft loading; - the requirements to baggage build-up as consistent with destination and flight number; - the requirements to safe packaging of baggage in ULD; - the requirements to safe-keeping and integrity of baggage; - the requirements to step-by-step/ advance transportation of completed baggage to stands; - standards for number of incorrectly processed baggage per 1 000 articles of dispatched baggage in compliance with the requirements of airlines; - standards for dispensing of baggage of passengers who are withdrawn from/ cancelled the flight. 7.3.4.5. Monitor the discrepancy between the quantity of articles of built-up baggage with the quantity of checked-in articles of baggage and timely search for missed articles in case of discrepancy. 7.3.4.6. Timely process transfer baggage within the minimum connection time 7.3.4.7. Process oversized baggage. 7.3.4.8. Where baggage without baggage tag is found, inform the check-in personnel to identify such baggage and dispatch to the respective aircraft. 7.3.4.9. Inform the services and departments of the airport about the quantity of built-up 33 baggage for specific flights. 7.3.4.10. Have a possibility to carry out baggage built-up operations manually in case of failure of the information systems. 7.3.4.11. Submit the following information to the respective services and departments of the airport on a monthly basis: - quantity of articles of built-up baggage by flights and by categories of baggage (baggage checked-in at check-in counters for oversized baggage/ baggage of VIP-passengers collected in the VIP-lounge/ transfer baggage/ baggage processed to a wrong chute/ undispatched baggage with indication of the reason of failure to dispatch/ astray baggage/ baggage kept in the Lost and Found Office/ baggage in excess of breakpoint weight); - quantity of incorrectly processed articles of baggage per 1 000 articles of dispatched baggage, inclusive of transfer baggage. 7.3.4.12. Comply with the provisions and requirements of the following procedures: Acceptance and storage of unclaimed/ lost baggage in the Lost and Found Office, Delivery of baggage to aircraft and loading thereof into aircraft, Timing of informing of the airport of destination about baby carriages to be handed over to passengers on the passenger stairs in the airport of arrival. 7.3.5. When dispensing of baggage, the Operators shall: 7.3.5.1. Observe the rules for operation of baggage carousel. 7.3.5.2. Comply with: - the standards for timely dispensing of baggage in compliance with the requirements of airlines and standards for dispensing of the first/ last articles of baggage established in the airport; - the requirements to safe-keeping and integrity of baggage; - the priority sequence of dispensing of baggage, inclusive of compliance with the requirements of airlines (priority baggage/ baggage of crew/ baggage of passengers of economy class); - the rules and requirements to dispensing of oversized baggage (dispensing of oversized baggage at baggage elevators). 7.3.5.3. Deliver baggage of customers of the VIP-lounge to the VIP-lounge. 7.3.5.4. Carry out priority delivery of transfer baggage to the area of processing of transfer baggage. 7.3.5.5. Plan operation of baggage carousel and inform the respective services and departments of the airport prior to beginning if unloading of baggage from aircraft. 7.3.5.6. Monitor the discrepancy between the quantity of dispensed articles of baggage with the quantity of articles of baggage specified in the message received from the airport of departure and timely search for missed articles in case of discrepancy. 7.3.5.7. Timely inform passengers about the number of conveyer of the baggage carousel, the time of beginning of dispensing of baggage (FIDS-monitors, announcements) and about 34 delay in dispensing of baggage. 7.3.5.8. Timely inform the respective services and departments of the airport about: - the number of conveyer of the baggage carousel – on-line via the respective information system; - the actual time of beginning/ finishing of dispensing of baggage – on-line via the respective information system; - the actual quantity of dispensed articles of baggage via the respective information system; - non-delivery of baggage with indication of the quantity of articles of baggage. 7.3.5.9. Exercise control of collection of baggage by passengers (reconciliation of the number of baggage tag on the article of baggage with the number of stub of the baggage tag held by the passenger). 7.3.5.10. Submit the following information to the respective services and departments of the airport on a monthly basis: - quantity of dispensed articles of baggage by flights/ airlines; - quantity of articles of baggage not collected by passengers with indication of the reasons and by flights/ airlines. 7.3.5.11. Comply with the provisions and requirements of the following procedures: Procedure for dispensing of hand baggage to passengers of international flights near aircraft, Dispensing of baggage, Unloading of baggage from aircraft and delivery to the area of break-down. 7.3.6. With respect to search and storage of baggage, the Operators shall: 7.3.6.1. Search for baggage in compliance with the requirements of airlines. 7.3.6.2. Timely inform passengers about the progress of search and the reasons of delay in collecting thereof. 7.3.6.3. Ensure 24h telephone line for contact of passengers with personnel of the department responsible for search of baggage. 7.3.6.4. Trace baggage via World Tracer IS and SITATEX IS. 7.3.6.5. Arrange for storage of baggage put for safekeeping to the Lost and Found Office and ensure safety and integrity of baggage put for safekeeping to the Lost and Found Office. 7.3.6.6. Arrange for dispatch of astray baggage, inclusive of the customs processing thereof. 7.3.6.7. Submit the following information to the respective services and departments of the airport on a monthly basis: - quantity of astray/ lost/ not arrived/ delayed baggage with indication of flights; - quantity of articles of baggage accepted by the Lost and Found Office. 7.3.6.8. Comply with the provisions and requirements of the following procedures: Search of baggage. 7.3.7. When handling of passengers of special categories, the Operators shall: 7.3.7.1. Ensure compliance with the operation schedules of aircraft handling – attendance of passengers shall not entail delayed unloading of passengers (upon arrival)/ delay in boarding 35 (upon departure). 7.3.7.2. Ensure compliance with the standards for: - meeting of unattended minors and passengers requiring personal attendance – by the time of accommodation of the aircraft on stand to be on the stand (flights to be handled with use of buses) and at the entrance to the Passenger Terminal (flights to be handled with use of passenger bridges); - attending of unattended minors and passengers requiring personal attendance for departure – to be available at the check-in desk within 10 minutes after call of the check-in agent/ representative of the airline upon checking-in of such passenger. 7.3.7.3. Ensure complete attendance of unattended minors and passengers requiring personal attendance: - upon departure: from check-in desks to the door of the aircraft, fulfilling all the departure formalities; - upon arrival: from the stand of the aircraft (flights to be handled with use of buses)/ from the passenger bridges to the area of baggage dispensing (for unattended minors)/ to the meeting person (for passengers requiring personal attendance); - not to leave passengers unattended, nor to transfer under the responsibility of other persons. 7.3.7.4. Ensure handling of passengers which have been refused in entering the territory of the Russian Federation: - interaction with officers of border checkpoints upon detecting of such passengers by the officers of border checkpoints; - interaction with airlines upon transportation of such passengers; - arranging for check-in of such passengers and attending thereof to the aircraft; - arranging for meals and accommodation of passenger for the period of staying in the AIRPORT in compliance with the standard of the airport. 7.3.7.5. Ensure maintaining of the following accompanying documentation on attendance of passengers: certificates of services rendered (attendance of passengers), applications for transportation, etc., depending on the regulations and standards of carriers. 7.3.7.6. Submit statistical information about the quantity of handled passengers of special categories (by categories/ flights) to the respective services and departments of the airport on a monthly basis. 7.3.7.7. Comply with the provisions and requirements of the following procedures: Handling of passengers of special category. 7.3.8. When handling of passengers with reduced mobility (PRM), the Operators shall: 7.3.8.1. Ensure compliance with the operation schedules of aircraft handling with respect to timely boarding (shall be boarded first) and unloading from aircraft (after unloading of all passengers). 7.3.8.2. Handle PRM on preliminary requests and when requested (at check-in desks, in the 36 office of handling of PRM, dedicated desk for calling of attending personnel for PRM). 7.3.8.3. Comply with the standards for: - meeting of passengers – by the time of accommodation of the aircraft on stand to be on the stand (flights to be handled with use of buses) and at the entrance to the Passenger Terminal (flights to be handled with use of passenger bridges); - attending for departure – to be available at the check-in desk within 10 minutes after call of the check-in agent/ representative of the airline upon checking-in of PRM and after call from the dedicated desk for calling of attending personnel for PRM. 7.3.8.4. Ensure complete attendance of PRM: - upon departure: to the door of the aircraft, fulfilling all the departure formalities; - upon arrival: from the stand of the aircraft (flights to be handled with use of buses)/ from the passenger bridges to the area of baggage dispensing/ to the meeting person; - not to leave passengers unattended, nor to transfer under the responsibility of other persons; - upon request of PRM – attend and render assistance (unloading from transportation vehicle, delivery of baggage) from the place of arrival of PRM in the airport (for example, from parking area) for departure/ to loading to transportation vehicle upon arrival. 7.3.8.5. Ensure sufficient quantity of transportation vehicles and equipment for handling of passengers of this category. Transportation vehicles and equipment for handling of PRM (except for transportation vehicles and equipment provided by the airport) shall be approved by the respective services and departments of the airport well in advance. 7.3.8.6. Ensure availability of sufficient personnel for handling of passengers of this category calculated on the basis of 1 employee per 1 passenger to be attended. 7.3.8.7. In case of attending passengers of international flights, personnel shall have authorization to access the sterile area. 7.3.8.8. Submit the following information to the respective services and departments of the airport on a monthly basis: - quantity of handled PRM by arrivals/ departures with indication of flight numbers and dates; - quantity of passengers handled with use of ambulift vehicles, specifying the quantity of using thereof. 7.4. Main requirements of the airport to the Operators with respect to rendering of fuel supply services 7.4.1. General requirements to the Operators with respect to rendering of fuel supply services 7.4.1.1. The Operators shall: - have certificate for rendering of aviation fuel supply services for air transportation operations in compliance with the requirements of Order № 89 On approval of the federal aviation regulations; certification requirements to organizations engaged in aviation fuel supply of air transportation operations (FAP № 89) dated of 18 April, 2000, issued by the Federal Service of Air Transport of the Russian Federation; 37 - have certificate for carrying out airport operations in compliance with the requirements of Order № 121 On approval of the federal aviation regulations; certification requirements to legal persons carrying out airport operations related to airfield support of flights of civil aircraft (FAP № 121) dated of 06.05.2000, issued by the Federal Service of Air Transport of the Russian Federation. 7.4.2. Requirements to fuelling of aircraft The Operators shall provide customers with aviation POL and special fluids of guaranteed quality and assortment. 7.4.2.1. When carrying out of fuelling operations, it is prohibited: - to block or hold deadman control button pressed; - to connect or disconnect power supply units to/ from aircraft, use electric tools which may be the source of sparks or electric arc, switch on board power consuming units and devices not related to fuelling of aircraft and control thereof, lay cables connecting aircraft with the power supply unit on the way of movement of GSE; - to carry out aircraft maintenance which may generate source of ignition of aviation fuel vapor; - to use mobile phones on the ramp during arriving/ departure of fuelling trucks to/ from aircraft stand and during carrying out of fuelling operations under wings. It is prohibited to make or receive calls during approach/ departure from aircraft stand. When leaving the driver’s cabin, it is required to leave mobile phone in the cabin; - to use open fire, failed electric lamps (lanterns) for controlling of operations during fuelling (discharge); - to treat aircraft with de-icing fluids; - carry out any maintenance or repair of fuelling equipment. 7.4.2.2. Fuelling/ discharge of fuel shall be prohibited in the following cases: - during operation of onboard auxiliary power units of aircraft; - during operation of ground power unit; - during operation of air conditioning units; - with one operating engine of aircraft; - in airsheds or in similar roofed premises; fuelling equipment shall be placed outside; - during thunderstorm: surface filling of aircraft with fuel under rain and strong wind with dust, during thunderstorm (atmospheric electricity discharges) and bottom loading under lightning discharges. 7.4.2.3. Fuelling of aircraft with passengers onboard shall be carried out only in compliance with the approved effective regulations of Domodedovo Airport. 7.4.3. Equipment for aviation fuel supply This equipment shall be provided with document(s) confirming compliance thereof with the requirements of GOST R 52906-2008: Equipment for aviation fuel supply. General requirement specifications. 7.4.3.1. Additional requirements to fuelling units 38 Fuelling units shall be fitted out with fuel accounting system integrated with the accounting system of the owner of the infrastructure. Chapter 8: Requirements to Work Safety with Respect to Any Operations in Domodedovo Airport 8.1. Every employee carrying out activities in Domodedovo Airport shall: - comply with the requirements to work safety when carrying out works of specific types; - appropriately use personal protective equipment and collective protective equipment; - take training courses in safe methods and techniques of operations, be briefed for work safety, on-the-job training and safety knowledge assessment; - promptly notify the immediate superior of any life and health threatening situation, every on-thejob accident or aggravation of one’s health, inclusive of occurrence of acute occupation disease or symptoms of poisoning; - take a compulsory preliminary and periodic medical examination. Chapter 9: Rules of Conduct of Employees in ACZ and Facilities of Airport Transport Infrastructure of Domodedovo Airport 9.1. Any employee shall have access to the facilities of airport transport infrastructure/ ACZ only via the established (assigned) security checkpoints. 9.2. Any employee shall be examined for verification of compliance of the identity with the details of permanent/ one-time pass-tickets, including verification by means of biometric systems, in accordance with the procedure established by the internal security policy. Failure to comply with the requirements of the internal security policy, inclusive of the requirements to submit ID card to officer of the Aviation Security Service for verification, shall be the ground for denial of access to the facilities of airport transport infrastructure/ ACZ and for disabling of ID card. 9.3. ID cards shall be withdrawn by the officers of the Aviation Security Service if employees violate the provisions and requirements of the internal security policy in the facilities of airport transport infrastructure/ ACZ, employment is terminated, the list of positions of the employees carrying out activities in the facilities of airport transport infrastructure/ ACZ is changed, approval of issuing of ID cards is terminated and in other cases stipulated by the legislation of the Russian Federation. 9.4. Persons with one-time pass-tickets shall be allowed to access to the facilities of airport transport infrastructure/ ACZ only if attended by the officers of the transport security service. 9.5. While in the facilities of airport transport infrastructure/ ACZ, any employee shall wear the ID card of standard pattern on the clothes in conspicuous place. 9.6. In accordance with the existing legislation, items and substances which are forbidden or restricted for transportation in the facilities of airport transport infrastructure/ ACZ as well as of other 39 tangible objects containing such items or substances shall be transported only upon approval of the written requests affixed with the seal which are made by the authorized persons carrying out activities in the territory of the facilities of airport transport infrastructure/ ACZ. 9.7. In case of detection of any offender or action aimed at committing of an act of unlawful interference, including those with respect to the property located in the facilities of airport transport infrastructure/ ACZ which, if stolen or damaged, can be the cause of disturbance of operation of the facilities of airport transport infrastructure, any employee shall immediately inform the officers of the Aviation Security Service and the representatives of the authorized subdivision of the federal executive bodies exercising functions of working out of state policy and building up of regulatory environment related to the internal affairs. 9.8. The following shall not be allowed in the facilities of airport transport infrastructure/ ACZ: - operation of motor vehicles registered with the GINDD MVD RF (the State Road Traffic Safety Authority of the Ministry of Internal Affairs of the Russian Federation)/ Gostekhnadzor (the State Technical Supervision Authority) and of machinery and plants not registered by the enterprises carrying out activities in the territory of Domodedovo Airport; - carrying out of telephotography, video and camera recording of aviation machinery and equipment, special-purpose equipment, engineering documentation and facilities of the airport without appropriate permission; - presence of employees without personal ID cards and in the off hours (after shifts) without the respective permission (approval) of the administrations of enterprises; - transportation of items and substances which are forbidden or restricted for transportation in the facilities of airport transport infrastructure/ ACZ in accordance with the legislation of the Russian Federation; - handing over of the personal ID cards to other persons, with the exception of handing over of the personal ID cards to the officers of the Aviation Security Service for the purpose of identification/ verification; - presence of transportation vehicles without duly issued vehicle pass-tickets; - presence of personnel engaged in handling of aircraft on the ramp without high-visibility jackets on; - smoking and making fire other than in dedicated areas; - encumbering with construction and other materials and items which hinder movement of people and transportation vehicles and may cause fire outbreak and serve for masked planting of explosive devices; - leaving open windows (transom lights, window leaves) in the premises, including those with metal lattices on, after the end of working time; - presence of persons under the influence of intoxicants; - violation of the established pattern of traffic and presence of transportation vehicles in the ACZ (of the established restrictions for traffic and presence on the ramp, taxiing ways and runways of the airport); 40 - presence of transportation vehicles, conveying equipment, lifting mechanisms, construction and household materials and planting in the three-meter limit zone along the fencing of the ACZ (both on the external and internal sides) if those can be used as aid for unauthorized access to the ACZ; - presence of one-time visitors without the attending person specified in the one-time passticket/ list of visitors. 9.9. Construction and assembly works and other types of work along the perimeter fencing of the ACZ, the boundaries of the ACZ and the buildings and constructions in the three-meter restricted zone shall be carried out only upon approval of the head of the Aviation Security Service. 9.10. Driving of transportation vehicle in the ACZ without follow-me vehicle shall be allowed only if such driver has a permission ticket for driving of such type of transportation vehicle in the ACZ. 9.11. Meeting of transportation vehicles to be escorted and involved in the airport operating process at the check-points, escorting of those to the location specified in the request and back as well as control of the transportation vehicles in the course of operation shall be ensured by involvement of the officers of the transport security service, which includes escorting on a contractual basis. 9.12. For the purpose of pass controlling and complying with the requirements of the internal security policy, the officers of the Aviation Security Service shall organize and carry out regular inspections. Chapter 10: Insurance of Liabilities of Operators of Domodedovo Airport 10.1. Operators shall have their liabilities insured against any harm inflicted in connection with carrying out of the authorized aviation activities in Domodedovo Airport. 10.2. The object of insurance comprises the property interests of the Operator related to its obligation to indemnify for damage caused by the Operator to any person or property of any physical or legal person as a consequence of the Operator’s carrying out of its activities in Domodedovo Airport. 10.3. Risk of liability incurred by the Operators and the Chief Operator to the respective users of the airport and the third parties shall be subject to insurance when the Operators and the Chief Operator are engaged in handling of aircraft, passengers, baggage, cargo and mail in Domodedovo Airport and such liabilities are incurred as a result of: - personal injury (inclusive of death) of physical persons provided that the said injury is caused because of the operating activities of the Chief Operator and/ or Operators, except for cases of personal injury caused by impact of noise, blast wave and pollution of environment; - loss, shortage or damage of property (inclusive of animals) of physical and legal persons provided that the said harm is inflicted because of the operating activities of the Chief Operator and/ or Operators, except for cases of infliction of harm caused by impact of noise, blast wave and pollution of environment. 41 10.4. The minimum sum of insurance determined in accordance with the established procedure on the date of making of agreement for insurance of liabilities of the Operator engaged in handling of aircraft, passengers, baggage, cargo and mail in Domodedovo Airport, shall be set on the date of making of such insurance agreement. 10.5. Control of fulfillment of the obligation for insuring of the said liability established by this Chapter by the Operators shall be exercised by the federal executive bodies authorized in the field of civil aviation and by the Chief Operator of Domodedovo Airport. Chapter 11: Certification and Licensing 11.1. In accordance with the requirements of the legislation of the Russian Federation, the Operators carrying out airport operations in Domodedovo Airport shall have the appropriate document of compliance (certificate/ license) for the type of carried our operations. The Operators carrying out airport operations in Domodedovo Airport shall submit the documents of compliance (duly authenticated/ notarized) authorizing to carry out specific types of operations to the Chief Operator of the airport. 11.2. The Operators shall maintain updating of the document of compliance, timely arrange for extension of the validity/ renewal of the document of compliance and ensure compliance with the certification requirements when carrying out airport operations. 11.3. The Chief Operator of the Airport may reserve the right to exercise control of availability/ updating of the effective documents of compliance of the Operators and of compliance of the Operators with the certification requirements. Chapter 12: Control of Flight Safety 12.1. For the purpose of improving of flight safety in Domodedovo Airport, 24h control shall be exercised with respect to compliance of aviation enterprises, organizations and individual entrepreneurs engaged in and supporting air transportation and aviation operations in Domodedovo Airport with the aviation legislation of the Russian Federation and of the international agreement of the Russian Federation. Control shall be exercised by inspectors of flight safety. 12.2. When carrying out activities, inspectors of flight safety shall be guided by the following: - the Air Code of the Russian Federation; - federal laws; - decrees and orders of the President of the Russian Federation; - decrees and orders of the Government of the Russian Federation; - federal regulations for use of airspace; - federal aviation regulations as well as by legal instruments and laws of the Russian Federation adopted in connection thereof; 42 - bylaws and legal instruments of Domodedovo Airport. 12.3. During working shift the inspectors of flight safety shall carry out inspections of enterprises and organizations carrying out operations in Domodedovo Airport with respect to airport operations related to support of flight safety, namely: - control of compliance with the effective laws of the Russian Federation as well as regulations and standards for ensuring of flight safety in the ACZ; - control of compliance with the regulations and standards of preparation of aircraft effective in the civil aviation of the Russian Federation; - control of completeness, quality and timeliness of maintenance of aircraft, elimination of failures of systems and equipment of aircraft occurred and detected during previous flights; - control of compliance with the established procedures for loading and balancing of aircraft, compliance of aircraft load with the traffic documents as well as of accommodation and securing of cargo, mail and baggage on board of aircraft; - control of compliance of aircraft crews, technical staff and personnel of ground services of the airport with the procedures for treating of aircraft with de-icing fluids; - control of compliance with the established procedures for passenger transportation; - control of compliance with the procedures for air transportation of dangerous cargo; - control of condition and maintenance of airfields of airports, correctness of marking of runways, taxiways and stands pursuant to the Standards of operational suitability of civil airfields (NGEA-92) and to the Manual of operation of civil airfields (RE GA-94), compliance of aviation experts with the Technology of interaction of the operations services and department when preparing and maintaining of air operation areas in summer-spring and during autumn-winter seasons; - control of compliance of aviation experts and employees of subdivisions and departments of supporting enterprises with the established procedures and patterns of traffic and accommodation of aircraft, mechanical appliances and special-purpose transportation vehicles in the territory of the airport as well as with the Manual for operation of special-purpose transportation vehicles during maintenance and commercial handling of aircraft; - control of availability of standard equipment of special-purpose transportation vehicles of the airport and organizations based on the airfield as well as of special-purpose transportation vehicles of the operations services and departments responsible for operation of radio and lighting facilities of runways and taxiways; - control of availability of documents of standard pattern with personnel involved in aircraft handling which confirm occupational fitness of such personnel; - control of compliance with the procedures for towing of aircraft; - control of the level of the required GSE in the territory of the airfield, stands and areas for engine starts; - control of compliance of aircraft crews and technical staff with the procedures for fuelling of aircraft with POL, special fluids and gases; - control of maintenance of radio and lighting facilities of the airfield of Domodedovo Airport as well 43 as of elimination of failures and malfunctions of radio and lighting navigation and landing systems; - control of maintenance of the airfield of Domodedovo Airport, compliance with the procedures for operation of GSE and machinery supporting flight safety and timely updating of the Instruction on Flight Operations in the Vicinity of Domodedovo Airfield and of other documents related to maintenance of the airfield of Domodedovo Airport; - control of compliance with decrees and orders of the Federal Agency for Air Transport of the Russian Federation and of the Federal Agency for Transport Supervision of the Ministry of Transportation of the Russian Federation related to flight safety; - control of compliance with other regulations, standards, procedures and provisions set forth in the laws of the Russian Federation and in international laws. 12.4. When carrying out inspections, the inspectors of flight safety may: - request all the employees and organization carrying out operations in Domodedovo Airport to comply with all the standards, regulations and procedures for ensuring of flight safety; - request all the employees and organization carrying out operations in Domodedovo Airport to submit all the documents related to flight safety which are required for carrying out of inspection; - have unimpeded access to all the services/ departments/ facilities involved in support of flight safety for the purpose of carrying out of inspections; - to request documents and information required for exercising of control from all the employees and organization carrying out operations in Domodedovo Airport. Chapter 13: Fire Safety 13.1. Fire safety of Domodedovo Airport shall be ensured in compliance with the Standards of the International Civil Aviation Organization (ICAO), Regulations for Fire Prevention in Civil Aviation (NPO-GA), Manual for Search and Rescue Support of Civil Aviation Flights (RPASOP-GA) as well as in compliance with the regulations and standards. 13.2. Fire safety support of flights and facilities of the production complex shall be ensured by the by manpower and resources of the department of search and rescue support of flights. 13.3. Category 9 of the required fire protection level is assigned for Runway-1 and Runway-2 in the airfield of Domodedovo Airport. 13.4. Fire safety support of flights in the airfield shall be arranged and implemented in compliance with the on-board fire response plan of Domodedovo Airport. 13.5. No less than 10 airport rescue and firefighting vehicles shall be in 24h operational readiness. The said vehicles support supply of the required amount of fire extinguishing agents and the total application rate. All the available rescue and firefighting vehicles shall be fitted out with the required equipment in compliance with the statement for completion. 44