SKETTY and KILLAY MEDICAL CENTRES` PATIENT FORUM
MINUTES OF THE MEETING HELD Tuesday, 10th March 2015 at
SKETTY MEDICAL CENTRE
Present:
Stephen Clark (SC) – Chairman
Ray Dancer (RD)
Bernard Evans (BE)
Dana Evans (DE)
Rita Ford (RF)
Tyrone Lewis (TL)
Janet Lloyd (JL)
Ann Spinks (AS)
Peter Thomas (PT)
In attendance:
Dr. Ebden
Else Ulvi (EU) - Practice Manager
Sue Evans (ABMU CHC) – from 2.30pm
Apologies for absence: There were none
The minutes of the meeting held 10th February 2015 were unanimously
accepted without amendment. Proposed by PT, seconded by AS.
Matters arising: There were none.
Practice services:
 Dr. Ebden stated that the surgeries being closed for doctors` appointments
on Thursday afternoons was no longer viewed as good service. From April
2015 there will be three doctors on duty offering `more or less` the same
service as other days. This will apply to Sketty surgery only as the lack of
a nurse prohibits the same in Killay. The present system is having a
considerable knock-on effect on Fridays.
 Dr. Chris Johns will from April 2015 be no longer working on Thursdays;
he will be working only 4 sessions weekly in the Practice.
 Dr. Ebden advised that GPs are `thin on the ground`. It will be very difficult
to replace the GPs when sessions are dropped by them.
 The Practice manager reported that from April on-line appointments will be
available. The Practice does not know how many patients do not have
regular access to the internet. Telephone callers will still have priority on
the day. Concerns were expressed by several members of the forum as to
how this will translate into practice. Currently there are very few prebookable appointments; this needs to be reviewed.
 No late evening surgeries are foreseen in the near future.
 The GPOOHS could not get sufficient doctors to fully cover the service.
Bay Health Patient Group:
 The notes of the meeting held on 17th February 2015 have yet to be
received by those who attended.
 TL had sent a request to Tina Williams (SCVS project manager) the week
before the Forum meeting asking for progress on the circulation of the Bay
Health cluster plans. No response has yet been received.
 Sue Evans stated that this patient forum is the only one is Swansea; there
is no activity in three of the planned networks. The Llwchwr network, which
was the pilot, seems to be stable.
 General concern was expressed about the way forward as there seems to
be a lack of impetus; it is only the Sketty and Killay and Gower Practices
that are represented at the Bay Health meetings.
 BE considers that someone needs to approach the network board to ask
the GPs and Practice managers to promote the patient and carer groups
in each of their practices.
 An end of year review will take place; a review has already been held for
Llwchwr.
Sue Evans, ABMU CHC:
 The events that were arranged for patients and families to discuss their
needs have resulted in a protocol in the form of a mission statement called
“Our Values”. It was launched on 02/03/15 and will be presented to all
GPs and staff within ABMUHB. Posters will be placed around all hospitals;
outcomes will be measured against feedback from patients who will be
able to use iPads placed in various locations. Details are available on the
ABMU HB website. An evaluation report will be available after twelve
months.
 In response to a query it was noted that there have been various reactions
from staff.
 The CEO of the CHC is retiring with effect from April 2015; his
replacement will not come into post until June earliest.
 The CHC has recently co-opted several new members, Tyrone Lewis
being one and who will be a member of the disability group.
 The food and nutrition group has been visiting patients and asking them to
complete questionnaires. The group has `followed a trolley from kitchen to
ward`. There is now an all-Wales menu plan.
 First results show that the wards which have a `ward hostess` are
achieving much better results than those which do not. This indicates that
a return to basics produce the best results.
 Pippa Anderson, health economist at Swansea University, has stated that
funds need to be reviewed and re-allocated for INR services. No further
feedback is available.
Financial report:
 Funds stand at £176.67 but one cheque has still to be transacted.
Other business:
 None
Date of next meeting: Tuesday, 14th April 2015 at 2.00pm. in the Sketty
Medical Centre.
There being no further business the meeting closed at 4.00pm