Project Co-Ordinator
Purpose of Role
The role of a Project Co-ordinator is to support the research teams through their project
and fieldwork management. Specifically this role supports our qualitative face-to-face
fieldwork, our international work and more fieldwork support for ad hoc quantitative work.
Principal Duties
An individual’s role can be focused to suit their particular strengths and the needs of the
business, but the full range of skills includes: Survey checking (with specific focus on checking longer surveys)
 Gathering costs from fieldwork suppliers
 Booking fieldwork venues and recruitment
 Providing version controlled materials to agencies
 Organising the payment of incentives
 Providing regular fieldwork updates to the research team (in a standard format)
across all types of fieldwork (F2F, telephone, online incl. Panel)
 Develop close working relationships with all fieldwork suppliers including organising
and attending supplier review meetings
 Contributing to the standardisation of costing rates with suppliers
 Monitoring costs and approving invoices
 Managing survey translation process (i.e. handling translation files, importing
translation into surveys)
 Supporting international (native language) community work
 Keeping the business informed of any compliance and regulatory issues across our
international markets
 Maintaining a centralised repository of knowledge about suppliers, markets and
regulations appropriate for each market
Key Responsibilities and Accountabilities
Project Setup
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Checking questionnaires for complex quant studies (i.e. prior to programming)
Maintaining version controlled documentation
Thoroughly checking surveys against initial questionnaire and documenting the errors
International Project Support
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Managing translated materials back into the business – ensuring the correct versions
are stored in the correct place
Managing the proofreading process and handling any corrections to translation
Importing the translation back into the Confirmit survey
Fieldwork Support
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Booking fieldwork venues/agencies for Face-to-Face fieldwork
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Booking recruitment for Face-to-Face fieldwork
Completing correct commission paperwork for all fieldwork including cost and
deadlines
Ensuring any changes to fieldwork specification is communicated effectively to all
agencies
Ensuring regular fieldwork updates are given to researchers throughout fieldwork
according to a standardised model
Organise for the payment of cash incentives where necessary
Contacting respondents to confirm attendance at F2F research
Regulatory and Compliance
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Maintain a working knowledge on the regulatory controls for Market research
Ensure that any changes to regulatory requirements are communicated to the business
Ensure the training, where appropriate, of other members of operations is compliant
with regulations
Skills and Personal Attributes Required
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Attention to detail
Good written and verbal communication skills
A proactive approach to spotting issues and suggesting solutions
Good organisational skills, including management of own time
Self motivation to be productive and broaden skill set
Ability to build strong relationships with internal clients and external suppliers
Qualifications and/or Educational Requirements:
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Educated to Degree level (or equivalent)
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