Dear Sir/Madam, RE: Consultation Paper on Cost Recovery under the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act) I was informed by an industry colleague on Saturday 29 October 2011 about the existence of the above mentioned Consultation Paper (posted on the Department of Sustainability, Environment, Water, Populations and Communities (SEWPAC) website). As an operator in the crocodile skin accessories since 1998, I am extremely surprised and disappointed that a company such as ours has had no communication from your department about your paper. I note that it has been available for public comment for 6 weeks ended 31 October 2011. I also note in Section 2.2 that you have been informed by “extensive consultation with stakeholders”. However although our company is a regular applicant for CITES import and export permits, we were not made aware of any such reform paper and had no consultation by your department and would request an explanation as to what was your communication process in order that we are made aware in the future of your initiatives. We have been aware of the work being done to streamline permit applications but not of this paper. Can you please respond to this point in writing. Further, I am advising that Australian Crocodile Products Pty Ltd does not support the introduction of full cost recovery for the CITES permit system. I refer to Section 4.6 of your paper “Questions for stakeholders – wildlife trade regulation” 1. Has the team responsible for this consultation paper researched the practice in other countries in relation to the application for an issuance of CITES permits and the charges for the permits? Other countries eg Singapore and France have more streamlined systems which may charge more in AUD than in Australia (eg SGD 60 per single use permit compared with AUD 30 per single use permit, however the standard delivery time is 24 hours and you can also request Express Service with delivery in 5 hours for SGD 120 per single use permit). The USA has an annual charge of USD 110 per US Fish and Wildlife Import Licence for companies. This allows unlimited numbers of shipments per year. We are wondering what is the difference between the USA Government’s interpretation of the CITES convention in relation to Wildlife Trade and the Australian Government’s interpretation. 2. Before looking at the cost recovery issue, we think the interpretation of the CITES convention in relation to the Multiple Use Import and Export permits should be reviewed. Because if the Multiple Use import permit system could be reintroduced in its pre 1 July 2010 form, you would reduce the amount of single use permit applications and therefore reduce costs for both your department and for applicants. 3. If full cost recovery is implemented, Australia will have the highest CITES permit cost in the world 4. The current partial cost recovery of permit fees already has put pressure onto the cost of doing business. Our export business is characterised by shipments to individual retail clients. The growth of internet sales has stimulated a growth in the need for CITES export permits for small items with a RRP of $20 up to more expensive items.The most common export sale is for AUD 800 per shipment. Even with the existence of a Multiple use export permit, it takes at least 45 minutes per shipment regardless of the size of the shipment, to prepare documents for export. This is our internal cost and at your rate would be $45 cost per shipment. In addition, there is the cost of the EDN in order to export which can be $30-$40 per shipment. Such costs are not recoverable from our clients, especially with the strengthening of the AUD making our exports more expensive world wide. If you implement full recovery costs of the export permit, it will mean we will have to withdraw certain items from our export sales as clients will not accept the passing on of these costs and we cannot afford to absorb the costs. This is unworkable and unacceptable in the tight international business climate. It would also mean most of our export sales will be unviable. We will have to refuse to sell many items into the export market. Not only would we lose approximately 50% of our sales revenue but we would have to absorb the cost of updating our website to withdraw lesser value items from export sale. It is not viable to add $300 permit cost to an item with a RRP of AUD 20 or even AUD 350. 5. Single vs multi use permits Effective 1 July 2010, we have no longer been able to obtain multiple use import permits unless the exporter has a number of export permits ready simultaneously, which is impractical and commercially unrealistic. Bear in mind that in our case, our imports are for the return of our own Australian Saltwater Crocodile skins either after tanning or after tanning and manufacture. Instead of being able to use 1 x multiple use import permit for many shipments, we now have to apply for single use permits for every shipment. Not only do we have to spend around 1 hour processing the single use permit application (which is usually a 10 page faxed application per permit), but due to the lead times in Australia for processing the import permits, we are now incurring ongoing increases in management time to monitor permit progress, delays in sales and the costs per permit of $30. On average, we are already incurring a cost per 6 month period of around $200 - $300 in permit costs alone for the number of shipments we would have been previously importing on the multiple use import permit + at least $600 of management time for the permit applications. A full cost recovery of the single use import permits is not financially viable for us due to the size of each of our shipments. Sometimes in order to be able to realise sales, we need to fill orders quickly. Those orders may not be very large in dollar value. Already the requirement for single use import permits is diminishing some sales opportunities. Full cost recovery of single use permits would have a drastic impact on our sales. 6. Our company would be accepting of an increase in the fees for multiple use import and export permits to 50% cost recovery provided that the conditions for the multiple use import permits pre 1 July 2010 were reinstated 7. Personal baggage permits – we issue these with most articles we sell. Over the past 2 years, the average sale per person has declined due to the reduced budgets of both domestic and overseas clients. Currently we absorb the cost of the personal baggae permits in our pricing. I cannot understand from your paper what is the newly proposed price for these permits. Annual CPI increases to the price of such permits would be acceptable. We need to be able to give to clients as many countries want to see evidence that the articles the clients have purchased are from non endangered animals. If the price of these permits increases beyond this level we will not be able to absorb the permit costs and therefore lose sales or risk confiscation of clients’ purchases, which is totally unacceptable. It is also unrealistic to expect clients to pay higher amounts for the permits. 8. Most Australian tax payers have an expectation that Government Departments are in place to provide business and citizens with the administrative infrastructure in order to run our economy. It is a commonly held belief that full cost recovery cannot be achieved in Government. 9. Reforms/streamlining efforts willing to pay more for – we would be willing to pay more for permits to be delivered in 5 working days from application being received 10. Preferred payment method – credit card 11. Other fees in Australia for wildlife trade import/export – we have to pay Customs charges (attendance fees) on import if inspections required and Quarantine fees ($60+ per shipment) on import. For exports, EDN charges to freight forwarders of $30 - $60 for every shipment. 12. Other fees to other Governments for exports to other countries – customs and q’tine import charges, cites import permit charges 13. Other fees to other Governments for exports to Australia (because we are returning our own skin or products to Australia) – CITES export permit, COO charges 14. Cost recovery – I would expect for import and export permits, the Singapore standard which is 24 business hours from application receipt. The strengthening Australian dollar and the tightening of world demand has put significant pressure onto our small company particularly in the past 2 years. We cannot sustain increases such as you are proposing. We need to be competitive in the world market and to be superior to other countries in our handling of CITES permits. There is an opportunity to increase the efficiency of issuance of CITES permits with partial cost recovery to enable business expansion (instead of contraction) at an affordable cost to business. I look forward to your acknowledgement that this submission will be considered in your review. Yours faithfully Heather D Brown Managing Director Australian Crocodile Products Pty Ltd di CROCO Boutique