WEEDON SURGERY NEWSLETTER
Please visit our website: www.greensnortonandweedonmedicalpractice.co.uk
Numbers to keep handy: Surgery: 01327 340212
Out of Hours Assistance: 111
WEEDON SURGERY PATIENT PARTICIPATION PANEL ANNUAL GENERAL MEETING
This year’s AGM will be held at the surgery on Wednesday 9th October at 7pm.
The invitation is open to any patient of Weedon Surgery and Greens Norton Medical Practice.
STAFF CHANGES
Dr Richard Gardner is leaving the practice.
He wanted to send this message to all of his patients:
“I am retiring on October 1st with mixed feelings. I would like to thank all
my patients for their kind words and support over the years. I shall
miss you all and will often wonder how you all are.
I wish Dr Joe Robson all the best. I hope he feels as privileged to look
after you as I have done.”
We will be sad to see him leave but wish him the very best
and thank him for his humour and insight over the years.
Dr Gardner’s replacement will be Dr Jo Robson
He introduces himself:
“I am 35 years old and graduated from Birmingham University in 2001 staying within the
West Midlands to complete my hospital training. During this time I developed an interest in
Paediatric medicine and undertook 3½ years specialist training in this field before moving to
General Practice in 2006. I now enjoy all aspects of General Practice whilst maintaining a
particular interest in Men’s Health and Paediatrics.
I am married with 3 young children aged 3, 6 and 8 and at the weekends we are usually
found outdoors somewhere, either making use of our National Trust membership, in the park
or walking in the local countryside. I am also a keen (although not necessarily that talented!)
tennis player and usually play a couple of times a week.
I am looking forward to joining the Practice and getting to know all of you in due course.”
On Reception
The administration team says goodbye to Louise Quinn who has worked at the practice for
almost 11 years and will be missed by patients and staff alike.
She has been replaced by Liz Grantham and we hope she will enjoy working at the surgery
as much as Louise did.
Produced in conjunction with the Patient Participation Group:
Barry Fuller, Dr Katy Hill, Paul Geldart, Sarah Hennings, Sarah Hyatt, Tony Johns,
Julie L’Abraham, Devina Moore, Eileen Perry, Tammy Preece, Marlene Trotman and Diana Wright
Friends of Weedon Surgery raise money for the Surgery
Contact: Eileen Perry, 38 West Street, Weedon NN7 4QU Telephone 01327 340271
RESULTS OF THE RECENT CONSULTATION SATISFACTION PATIENT SURVEY
CARRIED OUT AT BOTH PRACTICE SITES
In this survey, patients attending the surgery during one week in April 2013 were asked
questions about the consultation they had just had with a doctor. The table below shows the
Practice score in each area that questions were asked about, compared with the national
benchmark score.
NB: ‘Your score’ denotes Greens Norton and Weedon Medical Practice score.
The highest score was for Professional care, and the lowest score was for length of
consultation. The practice scored higher than the national benchmark scores in all areas.
A full copy of the results is on the Doctor’s waiting room noticeboard.
__________________________________________________________________________________________________________
These are the latest National GP Patient Survey aggregated results for the surveys
conducted between July-September 2012 and January-March 2013.
The summary shows practice satisfaction ratings for four of the key questions within the
survey:
 Generally, how easy is it to get through to someone at your GP surgery on the
phone?
 Overall, how would you describe your experience of making an appointment?
 Overall, how would you describe your experience of your GP surgery?
 Would you recommend your GP surgery to someone who has just moved to
your local area?
At practice level, the relative ranking nationally and within the Area Team 1 is shown; as is the
percentage and ranking change in comparison to the previous set of results.
Results of GP Patient Survey July 2012 - March 2013 for GREENS NORTON & WEEDON MEDICAL PRACTICE
(Herts & South Midlands Area Team1)
National top decile
Ease of
getting
through
on the
phone
95%
Recommend
Overall
Overall
GP surgery to
Average
experience of experience someone who
of 4
making an
of GP
has just
indicators
appointment
surgery
moved to the
local area
94%
96%
93%
95%
Change in
% vs JanSept 2012
-2%
Change
National H&SMAT in rank
1
Rank
Rank vs Jan(8094)
(324)
Sept
2012
594
12
This placed us in the top 10 of over 300 practices in the Herts & South Midlands Area Team
Further details can be found on the GP Patient website: http://www.gp-patient.co.uk/results/
~ Thank you to those of you who took the time to complete these surveys ~
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