Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: __??__________________ Title: Functional description Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Core Competency Admissions, Enrollment Mgt. and Registrar Core Competency: Institutional Data Title: Functional description Interpretation and Application of Institutional Data Understanding of the Institutional Demography, demographic in the context of what impact the data has on the Strategic Enrollment goals of the institution. To be able to interpret and apply the data for the purposes of short term and long range planning and strategizing. Content knowledge requirements Skill requirements Higher Education Service and Retention models and the significance of data in the application of those models Ability to analyze and understand the interconnectedness of data in the context of the services to the institutions Strategic plan and contributing to fulfillment of the institutional mission. Knowledge of principles of Data Integrity Working knowledge of the institutions Data Understanding of Institutional data and the understanding of data driven principles related to the Institutions Strategic Plan, mission and Values. Working knowledge of the institutions data and the understanding of its implications to the Institution Strategic, enrollment and retention plans. Ability to interpret and apply the data to help the Institutional Strategic Plan, plus the Institutions Strategic initiatives become operational and maintained. Ethical requirements Expertise levels: Entry level Intermediate level Expert level Core Competency Admissions, Enrollment Mgt. and Registrar Core Competency: Holistic and Systemic Analysis Title: Functional description Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Holistic and Systemic thinker Employs the ability to view the Institutional culture, holistically and systemically. Has a working knowledge and understanding of applications of systemic thinking principles the academic and service mission, goals and values. Intimate knowledge of Higher Education and Higher Education Cultures Ability to analyze and understand the interconnectedness of systems, cultures and processes Willingness to view higher education philosophies and principles from different vantage points. Knowledge of systematic and strategic thinking and analysis Identifies interconnection of systems Identifies the interconnectedness of systems and the relationship they have with one another. Can see institutional cultural implications Helps lead Institutional Strategic and SEM plans and initiatives. Employs the understanding and interpretation of the interconnectedness of multiple systems, cultures and process and the implications on the institutional. Has the ability to identify and explain possible systemic change to the culture. Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: Leadership Management Title: Functional description Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Leadership Management Ability to identify the functions and business processes necessary to operate an office, develop an operating budget, and build a professional staff to conduct the activities of the office. Ability to identify utilization and operationalize customer and student services best practices. Budget development, understanding of the core business processes of the unit, personnel management and development. Strong quantitative skills, management, leadership, and communications Understanding and practice of professionalism, integrity and best practices in the areas of management and personnel Knowledge of Office culture in the context of Higher Education Understands the basic operations of an office unit and is capable of assuming the leadership of a functioning office and continue the activities of the office. Identifies best practices of the profession and develops plans and strategies to improve existing business processes. Understands the full range of emerging technology of the profession and incorporates strategies and solutions that meet the needs and goals of the office and institution. Is viewed as a subject matter expert in the profession and shares his/her expertise regularly with others in the profession. Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: Problem Solving Title: Functional description Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Problem solving Employs an analytical and creative approach to address problems, while drawing on individual & collective skills, knowledge & experience. Understanding and knowledge of foundational theory and practices of problem solving Understands various problem-solving techniques. Ability to weight and implement the problem solving strategies equitably Knowledge and implementation of problem solving principles Identifies the problem and considers potential solutions. Identifies the problem and considers potential solutions. Employs multiple problem-solving strategies. Seeks assistance as necessary. Employs multiple problem-solving strategies. Identifies possible explanations and alternatives, identifies the information necessary to solve a problem, anticipates obstacles, and develops contingency plans. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Presents problem analysis and recommended solutions, rather than just identifying or describing the problem itself. Seeks assistance as necessary. Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: Collaborative decision making, consensus building Title: Functional description Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Collaborative decision maker, consensus builder Ability to facilitate the processes needed to facilitate stakeholders involvement, through the stages of collective and affective solutions. Understanding and knowledge of the collaborative and consensus building processes. Ability to work affectively with diverse groups Understand the process necessary to directionally move stakeholders towards consensus, while keeping the integrity of inclusiveness and diversity. Knowledge of individual and group interaction and dynamics Understand the foundation of group dynamics, processes movement and consensus building as a participant. Identifies and facilitates group dynamics resulting in resolution and implementation of the identified goals. Employs high level of ability of inclusiveness, diversity and diplomacy with more challenging group dynamics within the context of divergent subject matter. Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: Change Management Title: Functional description Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Change Management Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: Student Engagement Centered Title: Functional description Student Engagement Centered Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: Professional Integrity Title: Functional description Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Professional Integrity Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: Strong Interpersonal Abilities Title: Functional description Strong Interpersonal Abilities Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Core Competency Template Admissions, Enrollment Mgt. and Registrar Core Competency: Technologically Knowledgeable Title: Functional description Content knowledge requirements Skill requirements Ethical requirements Expertise levels: Entry level Intermediate level Expert level Technologically Knowledgeable