Ted von Glahn
INDEPENDENT CONSULTANT
Ted von Glahn consults
for purchasers, health plans, information
vendors, health exchanges, and others on decision support services,
quality measurement, and consumer information. For the last 15
years, Mr. von Glahn has managed a number of performance
initiatives to measure and report health plan, medical group and
physician quality. And, he has developed consumer decision support
software and led multiple efforts to evaluate consumer aids to choose
health plans, providers and medical services.
Currently, von Glahn supports Covered California and Connect for Health
Colorado, two state health insurance marketplaces – he is assisting
California in creating its Quality Rating System and Colorado in its
consumer decision support services. As a consultant to the California
Department of Insurance, he wrote the business requirements and contract
terms for consumer price transparency services. Current work includes
strategic planning for Consumer Reports, developing and implementing
health plan choice decision support solutions, and evaluating the Veterans
Health Administration’s performance information dashboard.
Mr. von Glahn is a former Senior Director of the Pacific Business Group
on Health (PBGH), where he directed the development and operation of
information services to measure and report the quality and cost of health
care providers, health plans, and other health services. He oversaw efforts
to collect, score, and use health plan and provider performance information
through the California Physician Performance Initiative. For more than a
decade, he lead the California patient experience measurement and
reporting work to report on the performance of 180 medical groups
statewide. Mr. von Glahn also led a team that developed scoring
methodology for the Federal Exchange Quality Rating System.
Prior to joining PBGH, von Glahn was Senior Vice President of Business
Applications at FACCT, the Foundation for Accountability in Portland, OR.
There he directed healthcare measurement initiatives and the development
of health care information tools for consumer decision-making. Earlier he
served as Chief Operating Officer at Providence Health Plans, Executive
Director, CareMark Health Plan and worked as a legislative aide in the U.S.
Congress.
His current advisory roles include serving on the CMS Quality Ratings
System TEP and the Physician Compare TEP.
Mr. von Glahn received his bachelor's degree from Connecticut College
and his master's degree in health policy and management from Harvard
University's School of Public Health.