Switching from Waste Management to Haul Away Rubbish FAQ In a letter dated April 6, 2012, Waste Management informed the City that it would cease service to all La Habra Heights customers effective July 1, 2012. Their last day of service will be Friday, June 29, 2012. Here are answers to some frequently asked questions resulting from this change. Q: Why is Waste Management leaving the City? A: Waste Management cited the following challenges as leading them to this decision: Lack of mandatory service Non-exclusivity creating lack of density and a competitive pricing environment Numerous hard to service accounts due to terrain and limited space in the right of way Heavy waste character due to large properties and high quantity of large animal manure Q: Who do I call for trash collection services? A: Haul-Away Rubbish is the remaining authorized provider of trash services within the City. They can be reached at (323) 721-0371. Q: What are Haul-Away’s rates? A: The following monthly rates for Haul-Away are valid until December 31, 2012. The landfill rates change in January and Haul-Away will attempt to maintain current rates if possible. Barrels 1 Barrel 1-3 Barrels: Includes 1-Blue, 1-Green, & 1-Red Barrel Standard Service Includes: 4 Barrels/Blue or Green & 1 Recycle Curbside Scout Service $20.50 $25.60 Scout-Valet Service is an additional $22.00 per month for each service listed. $35.60 Bins Regular trash Green waste Manure 2 yd 3 yd $88.00 + Fuel $110.00 + Fuel $75.00 $75.00 $195.00 $240.00 Temp 3yd bins Regular trash/green waste Construction Material Per Empty $125.00 $175.00 Additional Trash Barrel: $6.00 per month Additional Green Barrel: $4.00 per month Q: Do I have to wait until June 29, 2012, to switch from Waste Management to Haul-Away? A: No, you may cancel your existing Waste Management service and enroll with Haul-Away prior to that date. Those who choose to wait until June 29, 2012 will receive additional instructions from Haul-Away. Q: Will my trash pick-up day remain the same? A: Once Haul-Away has analyzed the Waste Management accounts, they will plan new routes which in turn may result in changed pick-up days for some residents. Haul-Away will notify you if it does change. Q: How do I get Haul-Away trash bins? How do I return Waste Management’s bins? A: To ease transition Haul-Away agreed to collect Waste Management’s bins from the homes of residents and deliver the bins to Waste Management. Haul-Away will deliver new bins to former Waste Management residents.