UWCX Central IT, Support Services: iPad Tablet Pre-Purchase Recommendations Date Created: 12/1/2011 Author: Mary Beno Date Changed: 8/21/12 Last Edited By: Mary Beno Version: 1.3 Keywords: iPad, purchase, data, storage, connectivity, support, CIT, service, center, recommendation, Internet See UW Extension Purchasing Department Web Site at http://www.uwex.edu/business-services/purchasing/cellphone.html Considerations before making an iPad purchase: 1) What kind of connectivity do you need? Wi-Fi – Provides Internet connectivity wherever an available open Wi-Fi network is available or wherever a Wi-Fi network is available for which you have an account. iPad 2nd Generation Wi-Fi + 3G (Verizon or AT&T) – includes Wi-Fi connectivity as well as 3G connectivity. 3G uses cellular signals, this service is sold separately through Verizon or AT&T. iPad 3rd Generation Wi-Fi + 4G LTE (Verizon or AT&T) – includes Wi-Fi connectivity as well as 4G LTE connectivity. 4G LTE uses cellular signals, this service is sold separately through Verizon or AT&T. This configuration requires a mobile contract set up via the DOA, State of WI mandatory wireless contracts. Contracting this service is done through the UWCX Business Office. Additional information for requesting a data plan can be found at the end of this document. IMPORTANT note about Wi-Fi + 3G (Verizon or AT&T) & Wi-Fi + 4G LTE (Verizon or AT&T) options: If the built in 3G or 4G service option is not selected when your iPad is purchased, a separate Verizon or AT&T MiFi device can be purchased at a later date if a need for this service is identified. The MiFi is an external device which provides Verizon or AT&T 3G or 4G LTE connectivity for the iPad. 2) What size storage do you need, 16GB, 32GB or 64GB? Central IT, Support Services recommends a minimum of 32GB of storage. If you're going to surf the web, download a small number of apps and books, store your favorite music, and check email on your iPad, the 16GB model should offer enough storage for you. If you're going to surf the web, download a larger number of apps and keep a larger library of books, store a lot of music, and check email, as well as store photos, opt for the 32GB model If you want to store as many songs, photos, books, and apps as you can on your iPad, the 64GB model is your best bet. 3) Will you want to connect the iPad to a projector or other device? Consider for what purpose you may want to use the iPad and determine what iPad accessories may be necessary for those uses. Listed below are some of the available iPad accessories. - Dock Connector to VGA Adapter - Digital AV Adapter - Stylus - Dock - Case and/or cover - Camera Connection Kit - Screen Protection - Keyboard Dock 4) If you want support for your iPad from the UWCX Central IT, Service Center you must: Purchase the extended AppleCare Protection plan for iPad. NOTE: If you are not able to resolve an issue after contacting Apple Support you may request the assistance of the Central IT, Service Center. Purchase an Apple Store Volume License Purchase card for iPad Apps. Required under the State of WI contract if you wish to legally purchase Apps for the iPad without sales tax. Set up a Business iTunes account. Present your iPad to Central ITS Service Center staff at 780 Regent Street to be asset tagged. NOTE: Detailed documentation will be provided upon request. Where to Purchase an iPad: 1) Wireless Provider: If you will be requiring mobile wireless service with your IPAD, please order your service and device at the same time from the wireless provider. 2) DoIT Tech Store: If purchasing an IPAD for WIFI only, please purchase from the DoIT Tech Store where there is trained staff to assist you in making your selection. You can also shop online at http://techstore.doit.wisc.edu/promos.asp?login=D You can find a link to Apple products in the upper left hand corner of the DoIT Departmental Techstore web page. 3) You may contact Mary Beno at UWCX Central IT, Support Services at 262-1736 or mary.beno@uwex.uwc.edu for assistance with your purchase. Submitting a Verizon or AT&T request to contract for data service: Additional information about the "Request to contract for data service" can be found on the UW Extension Purchasing Department Web Site at http://www.uwex.edu/business-services/purchasing/cellphone.html To complete steps 4, 4b, 4c & 5 go to the DOA Contract: Vendor Information (Verizon Wireless or AT&T). When the Verizon or ATT Wireless window opens scroll down to Service Ordering: New Service and then click on the Click here button. An editable form will open in MS Office Word. To complete the form correctly for an iPad, in the fields indicated below enter the data in red text. You will also need to enter the correct information for the other fields on the form. Agency: UW Colleges or UW Extension Division: Telephone Number: Assign new number Data Plan: Aircard plan Optional Agency Order #: Profile ID 955806 If new, area of predominant use: 608-Madison Specify plan name: Unlimited | or | 2 Gigabyte Equipment: Other Vendor Equipment OR Customer provided equipment Specify Type: Net price quoted/device Specify type: iPad 2, iPad 3 or MiFi Specify ESN/IMEI number: Enter the MEID number that is found on the back of the iPad or the MEID number for the MiFi device An Example Form is provided for your convenience on the following pages -----> Example form, page 1 Example form, page 2 **Do NOT e-mail form to Verizon or ATT staff e-mail address’ listed on the form** Save the completed form and e-mail a copy to: jean.storandt@uwex.edu Jean will complete the section titled Form submitted by authorized representative: which is highlighted in orange on the example form. She will also verify the data you entered into the form. When complete Rhonda will print a copy to place in your iPad file along with the other forms you’ve submitted to the Business Office. She will then forward the completed form to Verizon Wireless staff for processing your request for service.