Flynn, William J., & Stampone, Domenick 1 Running head: IMPLEMENTING FITNESS-FOR-DUTY AND PSYCHOLOGICAL EVALUATIONS POLICY Implementing Fitness-for-Duty and Psychological Evaluations Policy: Legal and Practical Considerations for the Police Manager William J. Flynn and Domenick Stampone Raritan Valley Community College Flynn, William J., & Stampone, Domenick 2 Abstract Psychological assessment and fitness for duty evaluations have become a standard practice within the law enforcement profession. Criminal justice professionals have finally realized that they have a legal obligation and a moral responsibility to monitor the mental health of officers who may be affected by exposure to critical incidents and other duty related stress and trauma. While the need for this intervention is clear, the administration of a comprehensive policy can often become entangled in legal and ethical rhetoric. This paper will address the relevant issues and suggest guidelines for a fair and efficient policy. Flynn, William J., & Stampone, Domenick 3 Implementing Fitness-for-Duty and Psychological Evaluations Policy: Legal and Practical Considerations for the Police Manager Introduction The task of policing a modern society has presented a number of formidable challenges that tests an organization’s ability to make the best use of human resources, science and technology. Perhaps the most important, and arguably the most difficult aspect of this task is hiring and maintaining a psychologically fit workforce. The nature of the duties of police officers requires a delicate balance of the use of authority, discretion, compassion and on rare occasions the use of deadly force. The strain of these responsibilities can often exhaust an individual’s ego defense mechanisms and coping skills to the point where the officer is overwhelmed and unable to function. Besides the obvious moral responsibility agencies have to be concerned about the health of their officers, recent litigation and court rulings have emphasized that police departments and other criminal justice agencies are not immune from liability if they fail to take reasonable precautions in hiring and retaining police personnel. This paper will examine the issues that confront police administrators who must make decisions concerning under what circumstances a fitness-for-duty evaluation (FFDE) should be ordered and how to fashion a policy that is ethically and legally sound. Finally, a review and summary of recent case law will be included. Definition, purpose and situations that warrant a fitness-for-duty evaluation Most, if not all, police departments recognize the benefits and necessity to have applicants undergo psychological screening prior to making a hiring decision. What is not so clear is when and under what circumstances an agency should require an officer or civilian Flynn, William J., & Stampone, Domenick 4 employee to submit to a FFDE. Before a decision can be made, it is important to understand what a FFDE is, what the primary purpose for seeking one is, and what the possible outcomes of a properly administered FFDE are. A fitness-for-duty evaluation can best be described as a specialized, psychological examination of an individual that results from (1) objective evidence that the employee may be unable to safely or effectively perform a defined job function and (2) a reasonable basis for believing that the cause may be attributable to psychological factors (International Association of Chiefs of Police Psychological Services Section, 2004). A FFDE is limited to incumbent employees and is substantially different in nature and scope from the process used to screen potential police candidates (Fischler, 2001). The International Association of Chiefs of Police Psychological Services Section (IACP, 2004) suggests the following three threshold considerations for referring an employee for a FFDE: 1. A referral is indicated whenever there is an objective and reasonable basis for believing that the employee may be unable to safely or effectively perform his or her duties due to psychological factors. An objective basis is one that is not merely speculative but derives from direct observation, a credible third-party report, or other reliable evidence. 2. FFDEs necessarily intrude on the personal privacy of the examinee and therefore should be conducted after the employer has determined that other options are inappropriate or inadequate in light of the facts of a particular case. The FFDE is not to be used as a substitute for disciplinary action. Flynn, William J., & Stampone, Domenick 5 3. If an employer is uncertain whether its’ observation and concerns warrant an FFDE, it may be useful to discuss them with the employer’s examiner or legal counsel prior to mandating the examination. It is important to note that although the FFDE is clearly not a form of discipline, there may be disciplinary consequences for failure to submit to the exam, or for not cooperating with the examiner to the point where a valid examination is not possible. Further complicating the issue is the possibility that the behavior that brought the subject of an FFDE to light may be a violation of a departmental regulation or a criminal offense. Some other important factors to keep in mind are that a FFDE is considered a “medical” exam under Americans With Disabilities Act (ADA). The client (of the examining professional) is the agency or organization that ordered the exam. The subject of the examination is neither the client nor the patient of the examiner. Police administrators should exercise great care when selecting mental health professionals to conduct psychological evaluations of police officers. The personality traits of individuals who have been exposed to the police culture and working environment present unique challenges during examinations that can best be addressed by experienced clinicians. A licensed clinical psychologist or psychiatrist with advanced knowledge of the nature of the police personality would be the ideal choice. The examiner should also be familiar with the duties and job specifications of police personnel and the legal requirements that may impact the process of their duties and obligations as an examiner, including matters involving confidentiality of information. Since many FFDEs eventually lead to litigation, the examiner should be a qualified expert witness. Flynn, William J., & Stampone, Domenick 6 The most critical element of a good FFDE policy is to educate supervisory personnel to be alert for the behaviors that indicate an evaluation may be warranted. It is not possible to include every warning sign in a written policy; however, there are classic symptoms that every supervisor should be aware of. Often, the most reliable signal that something may be amiss is a sudden change in an officer’s behavior, performance or mood. Partners of the affected individual are in the best position to notice these symptoms since they spend a considerable amount of time together. Every member of the department should be encouraged to take the necessary steps should they become aware that a fellow officer may be struggling with issues that could compromise the safety of the individual, other officers or members of the public. Guidelines for handling these types of situations can best be addressed by in-service training seminars on stress management. Some of the most common behaviors that indicate a FFDE should be considered are (Hyams, 1998): multiple demeanor or use of force complaints evidence of visual/auditory hallucinations suicidal statements or gestures dramatic weight loss or gain change in personal hygiene habits evidence of substance abuse excessive absenteeism or lateness problems with memory An isolated incidence of negative behavior is typically not an adequate reason to order an officer to submit to an evaluation. In departments that have a high volume of calls and officers Flynn, William J., & Stampone, Domenick 7 make frequent arrests, it is unreasonable to expect that the officers can go for prolonged periods of time without at least a minor demeanor complaint or an occasional accusation of using unnecessary force. In fact, some officers believe that if an individual assigned to patrol duties for an extended period of time (more than 3 years) is never the subject of some type of citizen complaint it is likely the officer is not doing their job. The FBI reports (US Department of Justice, 2002) that 13,741,438 individuals were arrested by law enforcement personnel in 2002. This figure averages out to 37,647 arrests per day. The responsibility of enforcing laws and arresting people is risky business. Tempers flare and good judgment is replaced by irrational thoughts and actions. When the dust settles, some individuals will accuse the officer of mishandling the situation. Also, some defense attorneys routinely recommend that their clients who have been charged with resisting arrest or assaulting an officer sign counter-complaints against the officer. The defense will then use the charge as leverage in an attempt to negotiate a plea deal for his client. The decision to send an officer whose behavior becomes suspect for a FFDE should be made after considering multiple factors as previously outlined. There are, however, occasions where the administration of a FFDE should be mandatory. When officers are involved in critical incidents the department policy should require a FFDE before the officer is allowed to return to duty. Such a policy demonstrates a genuine concern for the safety and well-being of the agencies’ personnel and the public. Since it would be mandatory, there is no stigma of weakness or lack of confidence in an individual’s ability to cope with the pressures of the job. Instead, it is a way of recognizing the emotional sacrifices officers make and accepting responsibility for ensuring the employee is psychologically healthy and able to function in a safe manner. An example of a critical incident would be when an officer has used deadly force or, witnessed the Flynn, William J., & Stampone, Domenick 8 violent death of another officer. There may be other incidents that trigger critical incident stress reactions from one officer but not another. For example, an officer that has suffered the loss of a new-born child may be overwhelmed and unable to function if dispatched to a Sudden Infant Death Syndrome (SIDS) incident. In this situation, it would be wise to require the officer to be evaluated. Sometimes a supervisor is undecided about whether to order a FFDE or to recommend the employee seek counseling. To assist with making such a decision, the differences between the two options are illustrated in the table below (Fischler, 2001): Counseling Administrator’s primary concern is about the employee’s personal adjustment – work problems are absent or mild Cannot be ordered by administrator – can only be suggested – participation is voluntary Employee is primary client – goal is to return employee to the highest level of emotional health possible Psychological testing and collateral information are usually lacking Written report may not be sent to the department or, if sent, may be skewed in the employee’s favor FFDE Administrator’s primary concern is how employee’s problems affect the job – work problems are moderate to severe Administrator generally has authority to order the exam – participation may be mandatory Department is primary client – goals are to determine the employee’s psychological problems and ability to work Psychological testing and collateral information are critical Written report, with clear objective recommendations, goes to the department The Fitness-for-Duty Evaluation Process At a minimum, the properly administered FFDE should include the following components (Stone, 1995): a review of all relevant collateral information; psychological testing; and a comprehensive interview. When deciding how much information is provided to the examiner it is better to give more than enough as opposed to not enough. The examiner must have access to enough background material in order to be able to make an accurate assessment of Flynn, William J., & Stampone, Domenick 9 the examinee’s psychological health. The management of records and findings related to FFDEs will be discussed under the Legal Issues sub-heading. Possible Findings of Fitness-for-Duty Evaluations Police administrators should insist that their mental health professionals provide clear and concise reports detailing findings, recommendations for treatment, and duty restrictions if applicable. A sample of some of the possible outcomes is listed below (Guller, 2008): Fit for Duty – no restrictions Fit for Duty – with restrictions: o Light Duty o Sign gun in/out o Must be in treatment o Must be monitored for drugs/alcohol Not fit for Duty with treatment recommendations: o Specified course of treatment o Retraining o Referred for specialized further exam (neurological, medical) o After treatment, reevaluation prior to return to duty Not fit for Duty – with poor prognosis (e.g. dementia or personality disorder), or multiple treatments have been unsuccessful Statements that further efforts to correct the condition are likely to be ineffective Possible recommendation for benevolent termination/involuntary disability retirement Flynn, William J., & Stampone, Domenick 10 Legal Issues While the need for psychological assessment and fitness for duty evaluations is clear, the administration of a comprehensive policy can often become entangled in legal and ethical rhetoric. There is no substitute for consulting a labor attorney as an essential step in avoiding and/or minimizing the effect of lawsuits as a result of pursuing a FFDE. Nevertheless, the police manager or government administrator must have a basic understanding of case law when seeking to implement a FFDE. Duty to Monitor Psychological Fitness Police departments have a continuing duty to monitor the psychological fitness of police officers. That duty does not end at hiring but rather continues through the retention of police officers. In Bonsignore v. City of New York,[1], failure to conduct some type of psychological testing of police officers constitutes gross negligence. Hild v. Bruner,[2] ruled that in civil rights action filed by victim of an assault by police officers, a jury could reasonably infer gross negligence from town’s failure to perform any psychological testing of its officers. Police agencies may not invoke the doctrine of immunity when defending against a lawsuit brought by a plaintiff claiming the agency was negligent in failing to conduct psychological examinations of its employees, decided in Davis v. Hennepin County,[3]. Right to Order Evaluations Mandatory psychological evaluations have been consistently upheld so long as the order is reasonable. Brown Co. Sheriff’s Dept. v. BCSD Employees Assn.,[4]; Flynn v. Sandahl,[5]. Public policy dictates that administrators have the right to order FFDEs to protect the public interest and the efficiency of the Department. Conte v. Harcher,[6]. These FFDEs can be Flynn, William J., & Stampone, Domenick 11 performed on a regularly scheduled basis so long as officer’s constitutional right to privacy is not violated. New Jersey Transit PBA v. New Jersey Transit,[7]. Generally No Right to Challenge an Order for FFDE In most jurisdictions, failure to submit to an otherwise reasonable order for FFDE amounts to insubordination. Risner v. U.S. Dept. of Transp.,[8]. Disciplinary action for failure to submit to an order for FFDE can include counseling, suspension and termination. Curtis v. Bd. of Police Commissioners of Kansas City,[9] (counseling can be lawfully ordered as an alternative to disciplinary sanction); Haynes v. Police Bd. of Chicago,[10] (refusal to submit to FFDE is grounds for dismissal). In New Jersey, a police officer has no right to arbitration regarding an order to submit to a FFDE as such order is not considered disciplinary action. City of Elizabeth v. Superior Officers Association,[11]. Contrast New Jersey’s view with that of Minnesota where such an order to submit to FFDE was specifically held to be greivable and therefore subject to arbitration. Hill v. City of Winona,[12]. Officers Cannot Challenge Evaluations on Either Constitutional or ADA Grounds While the court in McKenna v. Fargo,[13] found that constitutional protections provided by the First, Fourth and Fourteenth Amendments were triggered by a demand for FFDEs, such an order was justified by the State’s compelling need for the evaluations. Similarly, an order to undergo a FFDE is not a “prohibited inquiry” that would otherwise be barred by the Americans with Disabilities Act (ADA). Watson v. Miami Beach,[14]. The Watson Court reasoned that such an examination was job-related and consistent with business necessity. Flynn, William J., & Stampone, Domenick 12 Conduct Justifying a FFDE The following is not an exhaustive list. Ultimately, when determining whether an employer’s order for a fitness for duty evaluation is justified, the courts will apply a reasonable person (employer) standard. Law v. Garden State Tanning,[15]. ● Making threatening remarks. Flynn v. Sandahl,[16]. Corrections officer accused of making threatening remarks to coworkers. ● Accusations of sexual misconduct. Haynes v. Police Bd. of Chicago,[17]. ● Alleged use of excessive force. Conte v. Harcher,[18]. ● Domestic violence. Essex County (NJ) Prosecutor Directive. When officer is accused of domestic violence, even if charge is ultimately dropped, that officer must surrender weapon and may not return to duty until psychologically cleared by department appointed psychologist. ● Learning that an officer is taking Prozac. Krocka v. City of Chicago,[19]. ● Mildly paranoid, hostile or oppositional. Watson v. Miami Beach,[20]. Conduct Not Justifying a FFDE ● Whistleblowers. Federal law prohibits federal employers from requiring FFDEs of employees who claim to be whistleblowers. H.D.[21]. That protection, however, disappears if the officer blows the whistle to a newspaper rather than through the proper channels. Dennison v. Penna Dept. of Corrections,[22]. ● Use of obscene language. Maplewood and Law Enforcement Labor Service, 108 LA (BNA) 572 (Daly 1996) (use of obscene language to another public employee did not justify a FFDE). Flynn, William J., & Stampone, Domenick 13 ● Authorized leave under the FMLA. Under the Family Medical Leave Act (FMLA), an agency cannot order a confirming FFDE after the employee returns from an authorized leave with a note from their treating physician. 29 CFR Sec. 825.310(c). Privacy Concerns Federal courts Federal law is quite restrictive regarding the acquisition and dissemination of the results of FFDEs. Under the ADA, FFDEs are treated as confidential medical records. Americans with Disabilities Act of 1990, 42 USCA Sec. 12112(d). In Mason v. Stock,[23], the District Court allowed an officer’s full personnel file to be released to a plaintiff in a civil rights action but refused to allow that officer’s psychological reports to be released. The United States Supreme Court held that pursuant to the Federal Rules of Evidence, a psychologist/patient privilege would prohibit the release of “confidential communications between a psychologist and her patients in the course of diagnosis or treatment.” Jaffee v. Redmond, (1996). The holding in Jaffee was relied on in Caver v. City of Trenton,[24] which denied plaintiff’s request for a police officer’s FFDE in a discrimination lawsuit. Like all privileges, however, the psychologist/patient privilege can be broken by disclosure to a third party. Siegel v. Abbottstown Borough,[25] (FFDE had been released to third-party prospective employer so no privilege existed, however, the court still granted the protective order denying its release in a lawsuit as it remained unconvinced of the records relevance in the civil action). State courts Contrast the federal case law with a New Jersey trial court decision that requires a balancing test must be applied when determining whether a police officer’s FFDE can be released in a suit against the officer and the city. Valentin v. Bootes et al,[26] (FFDEs have “clear Flynn, William J., & Stampone, Domenick 14 relevance” to the claim against the city of its “alleged breach of its duty to properly psychologically and psychiatrically evaluate the officer.”). Citing test security and the public interest, the Court in Schroeder v. City of Detroit,[27] held that police officers do not have a right to obtain a copy of the results of their evaluations. Nevertheless, there are some common sense exceptions that must be made regarding the release of FFDEs. Cremer v. city of Macomb Bd. of Fire and Pol. Com.,[28] (evaluation is sought pursuant to an appellate procedure); evaluation can be released to a pension board when an officer is pursuing a psychological disability; and when a FFDE recommends counseling such a report can be released to the treating therapist only. Miscellaneous case law summaries ● No right to have an attorney present at a FFDE. Nolan v. Police Commissioner of Boston,[29]. ● Officer unable to perform the essential job functions of a police officer were not entitled to ADA protection and can be ordered to either perform all functions of the position or apply for a disability. Raspa v. Gloucester County Sheriff’s Office,[30]. ● Lying to investigators is grounds for removing an employee. LaChance v. Erickson,[31]. This ruling can be applied to lying during a FFDE (Rostow & Davis, 2004). ● Officer’s disciplinary history, including charges which were not sustained or later withdrawn, must be made known to the examiner in a FFDE. Colon v. City of Newark et al,[32]. ● Background investigators have absolute immunity from a defamation suit. Pollinger v. Loigman,[33] (background investigation was part of an official government investigation and therefore investigator is afforded highest level of protection/immunity. Flynn, William J., & Stampone, Domenick 15 ● Police officer may be terminated for threatening to kill himself. Prichard v. City of Bryant,[34] (ADA and FMLA claims rejected by the District Court) (officer terminated after telling friend to “send the coroner to my house” and being found holding service revolver to his head). ● City administrator must forfeit full salary and benefits for appointing police officer candidate who receives negative psychological evaluation. Clarence Gross v. Town of Cicero,[35] (Illinois law requires complete forfeiture of salary and benefits for breach of fiduciary duty). ● Police officer holds no fundamental property interest in his employment. Flammer v. County of Morris,[36] (sheriff’s officer was terminated after FFDE and argued that he had a fundamental property interest protected by the substantive due process clause of the U.S. Constitution). Summary Having a policy that addresses the points discussed in this paper can eliminate many problems that will very likely arise when dealing with difficult personnel issues. Taking a proactive approach towards the health and safety of officers and the public will go a long way towards instilling confidence and well-being in the organization. The police manager has a duty to ensure that police officers who interact with the public on a regular basis be psychologically fit for duty. Knowing the basics of the relevant case law, combined with consultation with an attorney well-versed in this area of law, allows the police manager to make intelligent decisions to ensure public safety and to avoid the pitfalls associated with civil actions based on negligent retention. Page 16 1 2 References International Association of Chiefs of Police (IACP) Police Psychological Services Section 3 (2004) Police Psychological Fitness-for-Duty Evaluation Guidelines. Unpublished 4 manuscript. 5 Fischler, G.L. (2001). Psychological Fitness-for-Duty Examinations: Practical Considerations 6 for Public Safety Departments. Illinois Law Enforcement Executive Forum, 1, 77-92. 7 Hyams, M. (1998). Fitness for Duty evaluations: A sample policy. Journal of California Law 8 9 10 11 Enforcement. Criminal Justice Periodicals. U.S. Department of Justice, Federal Bureau of Investigation. Crime in the United States, 2002 (Washington, DC. 2003) 234 Stone, A.V. (1995). Law enforcement psychological fitness for duty: Clinical issues. In M. 12 Kurke & E. Scrivner (Eds.), Police Psychology into the 21st Century. Hillsdale, New 13 Jersey: Lawrence Erlbaum Associates 14 15 16 17 Guller, M. & Verry, R. (2008). Psychological Fitness for Duty of Public Safety Personnel. Institute for Forensic Psychology. Unpublished manuscript. Rostow, C.D., Davis, R.D., (2004) A Handbook for Psychological Fitness-for-Duty Evaluations in Law Enforcement. Haworth Press Inc., Binghamton, NY. 18 Notes 19 [1] 683 F.2d 635 (2nd Cir. 1982) 20 [2] 496 F. Supp. 93 (D.N.J. 1980) 21 [3] 559 N.W.2d 117 (MN App. 1997) 22 [4] 533 N.W.2d 766 (Wis. 1995) 23 [5] 58 F.3d 283 (7th Cir. 1995) [Insert Running title of <72 characters] Page 17 1 [6] 365 N.E.2d 567 (Ill. App. 1977) 2 [7] 384 N.J. Super. 512 (App. Div. 2006) 3 [8] 677 F.2d 36 (8th Cir. 1982) 4 [9] 841 S.W.2d 259 (Mo.App. 1992) 5 [10] 1997 Ill.App.Lexis 832 (7th Cir.) 6 [11] 27 NJPER P 32017 (2000) 7 [12] 454 N.W.2d 659 (Minn.App.1990) 8 [13] 451 F.Supp. 1355 (D.N.J. 1978) 9 [14] 98-4163, 1999 U.S. App. Lexis 10976 (11th Cir.) 10 [15] 159 F.Supp. 2d 787 (E.D. Pa. 2001) 11 [16] F.3d 283 (7th Cir. 1995) 12 [17] 1997 Ill.App.Lexis 832 (7th Cir.) 13 [18] 365 N.E.2d 567 (Ill. App. 1977) 14 [19] 203 F.3d 507 (7th Cir. 2000) 15 [20] 98-4163, 1999 U.S. App. Lexis 10976 (11th Cir.) 16 [21] 4311, P.L. 101-12, Title 5, Sec. 1221 17 [22] 2003 U.S. Dist. Lexis 9579 (M.D. Penna 2003) 18 [23] 869 F.Supp. 828 (D. Kansas 1994) 19 [24] 192 F.R.D. 154 (2000) 20 [25] U.S. District Court for the Middle District of Pennsylvania, No. 1:03-CV-0549 (2004) 21 [26] 325 N.J. Super. 590 (1998) 22 [27] 561 N.W. 2d 497 (Mich. App. 1997) 23 [28] 260 Ill. App. 3d 765, 632 N.E. 2d 1080 (1994) [Insert Running title of <72 characters] Page 18 1 [29] 420 N.E. 2d 335 (Mass. 1981) 2 [30] 924 A. 2d. 435 (N.J. 2007) 3 [31] 118 S.Ct. 753 (U.S. 1998) 4 [32] 2006 WL 1194230 (N.J.Super.A.D.), unpublished 5 [33] 25 N.J. Super. 257 (App. Div. 1992) 6 [34] 2006 WL 751296, 2006 U.S. Dist. Lexis 22720 (E.D. Ark 2006) 7 [35] 2006 U.S. Dist. LEXIS 47285 (2006) 8 [36] 2006 WL 776775 D.N.J. 2006 unpublished 9 10 *The authors would like to thank Matthew Guller, J.D. of the Institute for Forensic Psychology 11 for his valuable assistance in preparing this paper. [Insert Running title of <72 characters]