School of Business & Management Master of Business Administration BUSM 6513 Legal and Ethical Responsibility COURSE DESCRIPTION: A study of business law and ethics, with an emphasis on recognizing ethical dilemmas, managing legal risk and leading with integrity. Legal topics include contracts, torts, intellectual property and organizational structure. INSTRUCTOR: Name: Teresa Gillespie, J.D., Dean Office Location: Barton Building #207 Office Hours: Email to schedule appointment E-mail: teresa.gillespie@northwestu.edu Office phone: 425-889-5290 ABOUT THE INSTRUCTOR: Dr. Gillespie, Dean of the School of Business and Management, has been licensed to practice law in Washington since 1986. For nearly two decades, she handled in-house litigation for a Fortune 500 company. In this capacity, she represented the corporation in complex commercial, governmental and employment lawsuits. She has been teaching at Northwest University since 2000. She received her JD degree from the University of Washington and her BA degree and Secondary Teaching Credential from California State University, Northridge. Her husband Gary is the Chair of the Communication Department and coach of the Eagle Debate team at Northwest University. 1 REQUIRED TEXTS: Richardson, John E. Annual Editions Business Ethics 11/12, 23rd Edition. McGraw Hill (2012). ISBN 978-0-07-352865-6 Bagley and Dauchy, The Entrepreneur’s Guide to Business Law, 3rd Edition. Thomson West (2008). ISBN 978-0-324-20493-3. Note that we will not be using the most recent 4th edition! Wall Street Journal. All students will be expected to read the journal on a daily basis during the course. A reduced rate student subscription is available from the University bookstore. The Journal generally extends the student discount rate for up to a year after you graduate, so you may find it beneficial to subscribe. You may also access the journal via the NU Library portal. Additional reading and resources will be posted on the course Discovery site. COURSE OBJECTIVES: Students completing this course will: 1. 2. 3. 4. 5. Understand typical legal issues involving business startups and management practices; Recognize the complexity of ethical decisions faced by business managers; Understand the historical, theoretical framework for evaluating ethical issues; Reflect upon a personal ethical dilemma encountered in management; Be able to think through the legal and ethical consequences of a managerial decision in a logical, structured way. CLASS SESSIONS: Tuesday evenings, June 21 - August 2. Saturday session July 16. GRADING AND EVALUATION: Assignment MBA Program assessment Ethical Dilemma Paper Summary exam Debate Panel/ Presentation Abstracts/ participation Grading Scale 282 - 300 = A 270 - 281 = A261 - 272 = B+ 249 - 260 = B 240 – 248 = B- Points Possible 20 80 60 60 80 300 points possible 231 –239 = C+ 219 – 230 = C 210 – 218 = CGraduate students must maintain a B average. 2 MBA Program Assessment Since this is the last MBA course for most students, we will devote some time to reflect on the entire program. After the first session, each student will participate in an online forum to evaluate each of the core courses in the MBA program. The schedule will be given during the first session. Students who complete each assessment on time will receive the full 20 points. Late assessments will receive a reduction in points. Students who haven’t yet completed all courses must still participate in reviewing the courses they have taken. Evaluation questions: What are the three most important and relevant concepts I learned that will have a direct impact upon my life and career? What content, discussion, or activity should be added and/or deleted from this course? Ethical Dilemma Paper Describe and evaluate a real-life “gray area” ethical issue that you experienced or observed in the workplace. Your paper should describe the facts, identify the ethical issue(s) that you faced, analyze the issue(s) based upon guidelines discussed in class and include a personal reflection on the significance of the issue for you personally. For example, the issue may have clarified an aspect of your character or a career goal (“Who am I?”) or the nature of the organization you were affiliated with (“Who are we?”), either positively or negatively. Your paper should be 8-10 concise pages, double-spaced, size 12 Font and APA format. We will discuss this assignment in class. The paper will be due one week from the last class session. Summary Exam A summary exam focusing on concepts covered in class will conclude the course. Panel Presentation Each student will be part of a 2- or 3-person team that will research, evaluate and discuss the ethical and legal complexities of a workplace dilemma described in the Business Ethics text (articles 9 – 18, 22 – 23, or 34 – 39). Each student will turn in a 5 - 6 page research paper on the topic with at least 3 sources in addition to the text. The panel presentation should be informative, lively, thought-provoking and interesting. The presentation can be a debate about the topic, a discussion of a particular situation that illustrates the issue or a simulation, such as a talk show or a board room discussion. Spend at least 25 – 30 minutes in the presentation, with an additional 10 – 15 minutes for classroom discussion (45 minutes in total). Some class time will be allocated for you to prepare for your panel. Your paper is due at the time of your presentation. 3 Abstracts/ Participation To facilitate discussion, students will be assigned to write an abstract from the weekly reading. An abstract is a short summary of the article or case. Each week’s abstract is described below. All assignments are due at the beginning of class. Your active participation in class discussion will be included in this part of your grade. One of your assigned abstracts will be a summary of a current event from the Wall Street Journal that involves a legal or ethical issue. Each week, one or more students will lead the class in a discussion of a current legal or ethical issue in business. The presenting student must turn in a one-page discussion of the event that describes the situation, identifies the legal or ethical issue, presents the student’s opinion or perspective and poses a question for class discussion. Grading will be based upon both the paper and leadership of the class discussion. Wall Street Journal assignments will be made the first week of class. 1. June 21 What should an MBA Graduate Should Know about Law? Read the Law text, chapters 1 – 3; the Rule of Law speech and the Green Tree Financial v. Randolph case excerpt (at end of syllabus). Read the Wall Street Journal each day and pay particular attention to stories involving law and ethics. Write a one-page abstract summary or outline of the attorney-client privilege, as described in the text at the end of chapter 3. You do not need to do any additional research. Be prepared to discuss when the privilege applies and why it is important. Write a one-page abstract, or brief, of the Green Tree case. See sample brief at the end of syllabus and follow this outline. Parties: Name the parties in the case and explain their relationship to each other. Who is the Plaintiff, the entity that originally filed suit? Who is the Defendant, the entity that was sued? Who is the Petitioner, who filed the appeal? (“Plaintiff Bill Jones, who is also the Petitioner, is a customer of Defendant Tip Top Restaurant.”) Facts: Explain the pertinent situation that brought the case to trial. Who did what to whom? What is the behavior complained of? Why are the parties in court? Do not include information about what happened after the lawsuit started, as this will be included instead in the next items. (“Jones slipped and fell at Tip Top Restaurant and injured his knee. Jones claims that Tip Top’s steps were negligently designed.”) Lower Courts: Who filed suit initially? Who won? Who filed the appeal? (“Jones filed suit and lost in a summary judgment. Jones filed an appeal.”) Legal Question: What’s the legal issue that the court is deciding in this case that you are reading? Note that this can be expressed in a number of ways, but it should be phrased so that it can be answered ‘yes’ or ‘no.’ You can use the language that the appellate court 4 used, but make sure you understand it. (“Did the lower court make an error in dismissing Jones’ case?”) Legal Answer and Who Wins: Who prevails in the case you are reading? Answer the legal question with a ‘yes’ or ‘no’ answer. (“Yes, the lower court was in error and Jones wins the appeal, allowing his case to go back to the trial court for a trial on the facts.”) Reasoning: What are the legal reasons identified by the court in deciding the issue? Although you can use the words used by the court, be sure you understand what they mean. (“The lower court should not have dismissed Jones’ case because it is up to a jury to decide the facts of whether Tip Top Restaurant was negligent or not.”) Significance: What should a business leader learn from this case about managing a business operation? (“This case is an excellent example of why disputes like this should be settled early. Courts are reluctant to grant summary judgment when the facts are not clear and will expect the case to be decided by a jury.”) Note that writing a concise legal abstract or case brief can be challenging. You may need to read the case several times in order to understand who won and why. You will be writing several briefs during this course, so you will have an opportunity to improve this skill! See this online legal glossary if you need help with a legal word or phrase: http://public.findlaw.com/library/legal-system/court-glossary.html 2. June 28 Exercising Moral Leadership: Giving Voice to Values Read the Ethics text, articles 1 – 5. Read chapter one of “How Good People Make Tough Decisions,” and the article “Ways of Thinking about Our Values in the Workplace,” posted on the Course Discovery page. Write a 2-3 page abstract discussing how one or more of the considerations in Articles 2 or 4 specifically applies to an organization that you are familiar with (one you work for, are a member of, own shares in, etc). You may need to do additional online research or an interview to complete your abstract. Write a 2-3 page abstract in which you discuss a time when your values conflicted with what you were expected to do in a particular, non-trivial management decision and you either spoke up and acted to resolve the issue or did not speak up. The situation need not involve a violation of law or a serious ethical issue. In your abstract, describe what happened, what you said or did and what the consequences were. If you were able to speak up or act, what was your motivation? Was this hard or easy? If you were not able to speak up or act, why not? What would have motivated you to speak up or made it easier? How satisfied were you with the outcome? Write comments on the online forum for MBA courses: Leadership Development, Organizational Management and Operations Management. 5 3. July 5 Managing Gray Areas Read the Ethics Text, articles 6, 7, 21, and 31 – 33. Read The Functionality of Gray Area Ethics in Organizations, by John G. Bruhn, from the Journal of Business Ethics (2009), 89:205 – 214, Issue 2. This is available on ProQuest from the NU Library Portal. Write a 2-page abstract of the Parable of the Sadhu (Article 21). Identify the facts and ethical issue(s) that concerned the author. Evaluate the problem from each perspective discussed in Article 1: Utilitarianism, Rights, Fairness, Common Good and Virtue. How does this situation illustrate challenges facing organizational leaders? Write a 2-page abstract of a real-life “gray area” ethical issue that you experienced or observed in the workplace. This may be the same issue that you chose to write about for your Ethical Dilemma Paper. Be prepared to discuss the issue in class. Write a 1- page abstract of a Case that will be assigned to you. Write comments on the online forum for MBA courses: Marketing Management, International Business and Informational Technology Management. 4. June 12 Law & Ethics – Employment Issues Read the Law text, chapter 10. Read the Ethics text, articles 19 and 20. Read the Thompson v. North American Stainless case excerpt (in the “Cases” document on Discovery). Write a 1-page abstract of the Thompson v. North American Stainless case following the analysis for case briefs described above. Write a 2-page abstract answering one of the following questions pertaining to Article 20 (“Whistleblowers Get a Raise”), based upon additional Internet News research and your own opinion: Should the new Whistleblowing Recovery Laws apply to CFOs? Should Whistleblowers employees be required to file an internal complaint before going outside their organization? Would the Grimm Bill deter Whistleblowers? Be prepared to discuss this issue in class. Write comments on the online forum for MBA courses: Intermediate Accounting for Managers, Financial Management and Corporate Strategy. 5. July 16 (Saturday session, 9 – 1pm) Law & Ethics – Business Structure Read the Law text, chapters 4, 5 and 6. Read the Clackamas Gastroenterology Associates v. Deborah Wells case excerpt (on Discovery). Read Putting a Stake in Stakeholder Theory, by 6 Otis and Strudler, from the Journal of Business Ethics (2009) 88:605 – 615. (Available from the NU Library portal and on the course Discovery site). Write a 1-page abstract of the Clackamas Gastroenterology Associates v. Deborah Wells case, following the analysis for case briefs described above. Write a 2-page abstract of the Putting a Stake in Stakeholder Theory article. What’s the problem with Stakeholder Theory according to this article? Do you agree? Explain. 6. July 19 Law & Ethics – Risk Management (Contracts and Torts) Read the Law text, chapters 8 and 11. Read Article 28 in the Ethics text. Read the Facebook v. Pacific Northwest Software and the Iannelli v. Burger King case excerpts (on Discovery). Write an abstract of both the Facebook and Burger King cases. Write comments on the online forum for MBA courses: MBA Project, Coaching Project Managers, and Legal & Ethical Responsibility. 7. July 26 Law & Ethics – Intellectual Property Read the Law text, chapter 14. Read the Ethics text, articles 25 and 26. Read the Campbell v. Acuff-Rose Music case. Write an abstract of the Campbell v. Acuff-Rose Music case excerpt. August 2 Law & Ethics – Summary Exam and Presentations Prepare for the summary exam and for your panel presentations. August 9 Ethical Dilemma Paper due (one week after last class session). ATTENDANCE POLICY: Since participation is a significant part of the learning experience in this course, students should make every effort to attend all class sessions. Contact the Professor in the event of an unavoidable absence. To receive credit for a missed session, you will need to complete all work due that day and may also be assigned a makeup assignment. Please be courteous to other students while using the computer during class. Cell phones always off during class sessions. 7 Rule of Law speech This subject, “Justice and the Rule of Law,” is so quintessentially British that there is no wonder this month’s presidency chose it as the subject for open debate. In the U.S., first year law students study English common law; and American concepts of law, government and individual rights, not to mention our language, literature and basic values derive from our British heritage. Some of those points might be disputed on the other side of the Atlantic, but over here, Mr. President, your offspring are eternally grateful. Today, I want to highlight one aspect of the rule of law: the importance of transparency. Transparency is a true engine of the rule of law, and can promote a responsive and trusted judicial system in both stable societies and those scarred by conflict. For the rule of law to grow in a society, the people must know the law. The law must be transparent to all citizens. That means the judicial system – courts, police, prisons – must be open and visible. Making the law available means educating the citizenry. It means that judges must reach and publish reasoned decisions in cases. Star chambers are incompatible with the rule of law. The law may seem to require special expertise to understand. And if the law is not accessible to the ordinary citizen, if the ordinary citizen cannot know the law, then the rule of law will be far out of reach. Knowledge and openness are the best bulwarks against arbitrary decision-making, whether by courts or by governments. The United Nations in particular should marshal its resources to help societies emerging from conflict to develop their national judicial capacities in a manner that is accountable to their citizenry. But the rule of law cannot only be imposed by international bodies, to make the rule of law effective, citizens must know their own government. They must understand how it works and how to influence it. Where legal and judicial matters necessarily involve certain confidences and restraints on sharing of information, absolute secrecy can encourage corruption. Transparency is an engine to a modern economy and to participating in the global economy. Access to information technologies plays an important role in open and free societies, both to stimulate economic activity and to provide citizens with information to know and monitor their government, including the judicial system. Therefore, in addressing the problems of countries that have been engulfed in conflict and are seeking to build stable, peaceful, and prosperous societies, we should assist with developing a judicial system based on transparency and openness. Excerpts from a Speech by Ambassador John C. Danforth, U.S. Representative to the United Nations, on Justice and the Rule of Law, in the Security Council, October 6, 2004 8 Green Tree Financial v. Randolph, 121 S. Ct. 513 (2000) [edited] In this case we… address the question whether an arbitration agreement that does not mention arbitration costs and fees is unenforceable because it fails to affirmatively protect a party from potentially steep arbitration costs. We conclude that an arbitration agreement's silence with respect to such matters does not render the agreement unenforceable. Respondent Larketta Randolph purchased a mobile home from Better Cents Home Builders, Inc., in Opelika, Alabama. She financed this purchase through petitioners Green Tree Financial Corporation and its wholly owned subsidiary, Green Tree Financial Corp.-Alabama. Petitioners' Manufactured Home Retail Installment Contract and Security Agreement required that Randolph buy Vendor's Single Interest insurance, which protects the vendor or lienholder against the costs of repossession in the event of default. The agreement also provided that all disputes arising from, or relating to, the contract, whether arising under case law or statutory law, would be resolved by binding arbitration.1 Randolph later sued petitioners, alleging that they violated the Truth in Lending Act (TILA), 15 U. S. C. §1601 et seq., by failing to disclose as a finance charge the Vendor's Single Interest insurance requirement. She later amended her complaint to add a claim that petitioners violated the Equal Credit Opportunity Act by requiring her to arbitrate her statutory causes of action. She brought this action on behalf of a similarly situated class. In lieu of an answer, petitioners filed a motion to compel arbitration, to stay the action, or, in the alternative, to dismiss. The District Court granted petitioners' motion to compel arbitration, denied the motion to stay, and dismissed Randolph's claims with prejudice. The District Court also denied her request to certify a class. Randolph appealed. The Court of Appeals for the Eleventh Circuit first held that it had jurisdiction to review the District Court's order because that order was a final decision. The court then determined that the arbitration agreement failed to provide the minimum guarantees that respondent could vindicate her statutory rights under the TILA. Critical to this determination was the court's observation that the arbitration agreement was silent with respect to payment of filing fees, arbitrators' costs, and other arbitration expenses. On that basis, the court held that the agreement to arbitrate posed a risk that respondent's ability to vindicate her statutory rights would be undone by "steep" arbitration costs, and therefore was unenforceable…. We now turn to the question whether Randolph's agreement to arbitrate is unenforceable because it says nothing about the costs of arbitration, and thus fails to provide her protection from potentially substantial costs of pursuing her federal statutory claims in the arbitral forum. Section 2 of the FAA provides that "[a] written provision in any maritime transaction or a contract evidencing a transaction involving commerce to settle by arbitration a controversy thereafter arising out of such contract ... shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract." 9 U. S. C. §2. In considering whether respondent's agreement to arbitrate is unenforceable, we are mindful of the FAA's purpose "to reverse the longstanding judicial hostility to arbitration agreements ... and to place arbitration agreements upon the same footing as other contracts." In light of that purpose, we have recognized that federal statutory claims can be appropriately resolved through arbitration, and we have enforced agreements to arbitrate that involve such 9 claims. We have likewise rejected generalized attacks on arbitration that rest on "suspicion of arbitration as a method of weakening the protections afforded in the substantive law to would-be complainants." . These cases demonstrate that even claims arising under a statute designed to further important social policies may be arbitrated because " `so long as the prospective litigant effectively may vindicate [his or her] statutory cause of action in the arbitral forum,' " the statute serves its functions. In determining whether statutory claims may be arbitrated, we first ask whether the parties agreed to submit their claims to arbitration, and then ask whether Congress has evinced an intention to preclude a waiver of judicial remedies for the statutory rights at issue. In this case, it is undisputed that the parties agreed to arbitrate all claims relating to their contract, including claims involving statutory rights. Nor does Randolph contend that the TILA evinces an intention to preclude a waiver of judicial remedies. She contends instead that the arbitration agreement's silence with respect to costs and fees creates a "risk" that she will be required to bear prohibitive arbitration costs if she pursues her claims in an arbitral forum, and thereby forces her to forgo any claims she may have against petitioners. Therefore, she argues, she is unable to vindicate her statutory rights in arbitration. It may well be that the existence of large arbitration costs could preclude a litigant such as Randolph from effectively vindicating her federal statutory rights in the arbitral forum. But the record does not show that Randolph will bear such costs if she goes to arbitration. Indeed, it contains hardly any information on the matter. As the Court of Appeals recognized, "we lack ... information about how claimants fare under Green Tree's arbitration clause." The record reveals only the arbitration agreement's silence on the subject, and that fact alone is plainly insufficient to render it unenforceable. The "risk" that Randolph will be saddled with prohibitive costs is too speculative to justify the invalidation of an arbitration agreement. To invalidate the agreement on that basis would undermine the "liberal federal policy favoring arbitration agreements." It would also conflict with our prior holdings that the party resisting arbitration bears the burden of proving that the claims at issue are unsuitable for arbitration. We have held that the party seeking to avoid arbitration bears the burden of establishing that Congress intended to preclude arbitration of the statutory claims at issue. Similarly, we believe that where, as here, a party seeks to invalidate an arbitration agreement on the ground that arbitration would be prohibitively expensive, that party bears the burden of showing the likelihood of incurring such costs. Randolph did not meet that burden. How detailed the showing of prohibitive expense must be before the party seeking arbitration must come forward with contrary evidence is a matter we need not discuss; for in this case neither during discovery nor when the case was presented on the merits was there any timely showing at all on the point. The Court of Appeals therefore erred in deciding that the arbitration agreement's silence with respect to costs and fees rendered it unenforceable. The judgment of the Court of Appeals is affirmed in part and reversed in part. 10 Link to full text of case: http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=us&vol=000&invol=97-2045 Sample Legal Case Brief: So. Central Bell v. Alabama (1999) Parties: South Central Bell Telephone Company, who does business in Alabama but is not incorporated there, filed suit against the State of Alabama. Facts: Alabama requires each corporation doing business in the state to pay a franchise tax based upon the firm’s capital. Alabama domestic corporations pay 1% of par value while foreign corporations must pay .3% of actual capital. Since par value is a flexible concept, domestic corporations can adjust their par value so that they pay a lower tax. However, foreign corporations can’t adjust their tax basis. Thus, in practice, foreign corporations pay a higher tax rate. Lower Courts: The trial court agreed with Bell’s argument, but ruled against Bell based upon the Alabama Supreme Court’s decision in Reynolds Metals, a similar case, which upheld the different tax rates. The Alabama Supreme Court upheld the trial court dismissal of Bell’s case. Legal Question: Does the Alabama foreign corporation franchise tax violate the Commerce Clause of the Constitution? Legal Answer: Yes. Bell wins. Reasoning: Tax burdens on foreign corporations must be “roughly approximate” to those of domestic corporations or similar in substance. Alabama’s tax doesn’t meet this standard. Because Alabama law facially discriminates against foreign corporations, its law is a violation of the Commerce Clause. Significance: This case illustrates how the Constitution trumps state law and the reach of the Commerce Clause. A State or local government may not favor local business and discriminate against interstate business. 11