Speaker Bios Business & Technology Updates, Upgrade Strategies Keynote Speaker Speaker Pamela Lopker President and Chairman of the Board QAD Inc. Day 1, 8:45AM Keynote Speaker QAD Bistro (Downstairs) Background Pamela Lopker, who founded QAD in 1979, is responsible for shaping its vision and strategic direction, and directing the company’s global research and development efforts. Lopker has long been recognized as leader and entrepreneur in advancing manufacturing software. She has received many publishers’ accolades, including: “Hero of U.S. Manufacturing” from Fortune, “Manufacturing Industry Visionaries” from Start and “Legends of Manufacturing,” from Manufacturing Systems. Forbes profiled her four times, and Ernst & Young named her Entrepreneur of the Year for the Greater Los Angeles area. Lopker holds a bachelor of arts degree in Mathematics from the University of California, Santa Barbara. She is certified in Production and Inventory Management (CPIM) by the American Production and Inventory Control Society (APICS). Session Speakers Speakers Bernadette Bagley Director, QAD University QAD Inc. Backgrounds Bernadette Bagley, QAD’s Director of Education, is responsible for administering QAD’s training activities worldwide. Bernadette led implementation of the QAD Learning Center and oversees development of QAD’s annual Explore training events. Prior to joining QAD, she worked for 20+ years managing training and technical writing teams for a variety of software companies. Day 1 – 10:30AM / Day 2 – 1:00PM What’s New in the QAD Learning Center – Live Demo Pacific Room Dr. Thomas Blumer Director, Knowledge Management Day 2 – 10:30AM Updated QAD Knowledge Base –(Demo) Pacific Room Dr. Thomas Blumer is the Director of Knowledge Management at QAD. He has an DBA with a focus on Knowledge Transfer in M&A Integrations from the University of Phoenix. In his current role, Thomas is delivering enterprise-wide Knowledge Management initiatives focused on collaborating, accelerating best practices, and leveraging internal organizational knowledge. Thomas is also responsible for managing the creation of QAD's product documentation, including user guides, training guides, and process maps. He has 20 years of experience in the areas of knowledge management and operations management and worked for HP, Mercury Interactive, UBS, and Sharp Electronics before joining QAD. Speaker Bios Speakers Carol Cvitkovich Director, Global Resource Model QAD Inc. Day 1 – 3:00PM Building the Case for Deploying Enterprise Edition Business & Technology Updates, Upgrade Strategies Backgrounds Carol Cvitkovich is the Director of the Global Resource Model for QAD’s Global Services organization. In this role her primary responsibilities include developing methodologies, service offerings, and resource models to effectively deploy QAD solutions for our customers using internal regional QAD resources, partners and our offshore Global Resource Centers with the goal of quicker time to our customers’ benefit. Cvitkovich has been employed for more than 7 years at QAD, having served as a project manager and services director. Prior to joining QAD, Cvitkovich’s career spanned multiple industries and roles in the Information Technology area along with over 25 years spent in the Consulting Industry both delivering services and responsibility for managing the business. Mediterranean Room Day 2 – 1:00PM Technical Look at the Steps Recommended for a Successful Upgrade to Enterprise Edition Baltic Room Ray Greenwood Sr. VP of Consulting Services Strategic Information Group Ray currently leads Strategic’s nationwide consulting team. He has over 25 years of experience in Manufacturing Operations, Regulatory Compliance, QAD Consulting and Project Management. During his extensive career Ray has successfully led and managed dozens of QAD implementations encompassing all manufacturing verticals and company sizes. Ray has extensive experience with life sciences companies, their regulatory requirements, and is an expert in all aspects of enterprise software validation. Day 2 – 1:00PM SFDC Integration of Salesforce.com into QAD EE Mediterranean Room Nicole Groves Business Analyst Manager QAD Inc. Day 1 – 10:30AM Serial and Lot Genealogy Management Update Baltic Room Nicole Groves is a Business Analyst Manager for QAD Research & Development in the Manufacturing Development Group. Working out of the Corporate offices in Santa Barbara. Nicole has most recently worked on the QAD Product Genealogy solution. Prior projects include a large joint development project for QAD Enterprise Manufacturing Applications and QAD Lean Manufacturing. Prior to working at QAD, she worked for a global electronics manufacturer in various positions of Program Manager, Master Scheduler and Systems Analyst and was involved with the implementation of QAD Applications. Speaker Bios Speakers Mary Ann Guthrie Senior Director of R&D QAD Inc. Day 2 – 8:30AM Understanding the Value and Path to QAD’s Business Process Management (BPM) Mediterranean Room Robert Herdoiza Chief Executive Officer (CEO) CEBOS Day 1 – 3:00PM Learn about QAD’s Newest Acquisition – CEBOS Quality System Functionality Business & Technology Updates, Upgrade Strategies Backgrounds Mary Ann Guthrie is Senior Director of Research & Development at QAD. She and her team are responsible for the Customer Management solutions, including QAD Customer Relationship Management (QAD CRM), QAD Configurator, QAD Customer Self Service (QAD CSS), QAD Service & Support Suite (QAD SSM, Field Service Scheduler and QAD Mobile), and Core Distribution. Guthrie has been employed for more than 12 years at QAD, having served as a technical product manager, product manager and director of product management. Prior to joining QAD, Guthrie managed, led and participated in the development and implementation of complex business systems in the insurance, manufacturing and services industries, and has more than 25 years of experience in Information Technology and software development. Bob Herdoiza is the Chief Executive Officer at CEBOS. He is responsible for setting company strategy and working closely with staff and customers ensuring CEBOS is continually adding value. Herdoiza joined CEBOS in 2001, bringing over 15 years of experience in technology, manufacturing, quality, and compliance. Prior to joining CEBOS, he has held various positions including: Chief Financial Officer (CFO) at AudienceOne, CFO at Adobe Enterprise Publishing Solutions, and Audit Manager at BDO. Herdoiza holds a bachelor's degree from the University of Michigan. Baltic Room Bill Keese Senior Vice President, R&D QAD Inc. Day 2 – 8:30AM QAD 12 Month Preview of QAD’s Manufacturing and Supply Chain Solutions Bill Keese is Senior Vice President of Research & Development (R&D) at QAD. He is a member of the Strategic Steering Committee and is responsible for overall product direction and overseeing the R&D organization and development process. Keese has been employed with QAD for 13 years, holding various roles within the R&D and product management organizations. Prior to joining QAD, he spent 15 years developing business applications specializing in financial, procurement and material planning. Overall, he has 26 years of experience in the software industry. Keese has a bachelor’s in Business Administration with an emphasis in Management Information Systems from Cal Poly, San Luis Obispo. Baltic Room David Medina Vice President, Life Sciences QAD Inc. Day 2 – 10:30AM From Validation to Compliance – Navigating the Complexity of the Life Science World Baltic Room Dave Medina is the VP – Life Sciences, responsible for QAD’s life sciences industry strategy and guiding life sciences product development. He recently joined QAD and brings over 23 years of experience in the health and life sciences industry. Prior to QAD he held positions at HP as the Director-World Wide Life Sciences Industry Segment, responsible for HP’s enterprise sales and services to the life science industry, and later Director–Product Management for Healthcare Analytics and Life Sciences. Prior to HP, he was the Director of Business Development and Marketing for Quintiles Consulting, focused on consulting services for GxP compliance consulting and medical device development. Before Quintiles he was a sales and marketing leader in a number of healthcare software and medical diagnostics companies. Dave has a BS from the US Coast Guard Academy, an MBA from Tulane's A. B. Freeman School of Business, a Graduate Studies Certificate in Medical Informatics from Northwestern and held a Regulatory Affairs Certification from the Regulatory Affairs Professionals Society. Speaker Bios Speakers Forrest Mori Business Analyst QAD Inc. Day 1 – 1:00PM Enabling Serial & Lot Genealogy Management with Item Attributes & Quality Business & Technology Updates, Upgrade Strategies Backgrounds Forrest Mori is a Principal Business Analyst for the development of QAD Manufacturing and Supply Chain solutions. He brings over 30 years of experience in manufacturing systems, including over 25 years with QAD, contributing to product development, product management, implementation and consulting services, product training, and support. Before joining QAD, Forrest contributed to the selection, implementation, and support of enterprise systems for medical device and electronics manufacturing companies, having worked in materials management, quality assurance, product engineering, and management information systems. Baltic Room Day 1 – 3:00PM Ask the Expert on Genealogy – Demo & Working Session Pacific Room Rusty Page Sr. Manager of IT & Systems Integration Bioness, Inc. Day 2 – 1:00PM SFDC Integration of Salesforce.com into QAD EE Bioness is a medical device company specializing in innovative rehabilitation. Bioness implemented QAD in October of 2011 as a fully integrated system with their existing Salesforce.com platform using Qxtend. Rusty has experience with Salesforce.com since its inception 9 years ago and has been successful in integrating the core functionality into QAD to bring a robust solution for Bioness’ extensive requirements. He was in charge of architecting the entire ERP system while managing the implementation project along with Strategic Information Group. Mediterranean Room Jeff Steele Software Engineer QAD Inc. Day 1 – 10:30AM Update on QAD’s Reporting Framework Mediterranean Room Jeffrey Steele is a key contributor to the QAD User Interface Team and an advocate of open source technologies. Working in QAD Research & Development for more than 13 years, he has been integral to the development of several QAD products, including QAD .Net UI. Additionally, he was instrumental in porting MFG/PRO to Linux. Steele continues to provide innovative ideas that help QAD deliver the best possible products and solutions. Steele holds a bachelor of science degree from the University of California, Santa Barbara. Speaker Bios Speakers Mark Williams Professional Services Consultant QAD Inc. Day 2 – 10:30AM Learn More About QAD’s New Acquisition – DynaSys – Including the New Demand Planning Tool Mediterranean Room Tony Winter Chief Technology Officer QAD Inc. Day 1 – 1:00PM Managing and Optimizing your QAD Infrastructure Environment Mediterranean Room Business & Technology Updates, Upgrade Strategies Backgrounds Mark K. Williams, CFPIM, CSCP (Certified Fellow in Production and Inventory Management and Certified Supply Chain Professional), is the Leader of the Global Supply Chain Planning Practice at QAD. Mark has more than 20 years of extensive domestic and international experience in supply chain management, operations and inventory management, demand management, purchasing and logistics. In addition to running his own supply chain consulting and training company for eight years, Mark has served as Director of Demand Planning for Rexall-Sundown; Senior Manager of Materials for Georgia Pacific; and both Manufacturing Operations Manager and Distribution Center Manager for Vermont American, a manufacturer of hardware tools. Mark is an internationally recognized authority in supply chain management who has spoken at conferences and conducted seminars in the U.S., Australia, Asia, South Africa, Europe and the Caribbean. Mark received a B.A. from the University of Louisville. Tony J. Winter is Chief Technology Officer for QAD, responsible for driving the company’s long-term technology, architecture and product release strategies. Winter oversees a global Research & Development team, manages all technical relationships with QAD global partners, and innovates on QAD’s key technology initiatives, including its mobile computing and QAD On Demand. Winter joined QAD in 1999, holding several key roles in Global Services and QAD R&D, including creating the Release Foundation Group and earning QAD’s highest technology honor, the Distinguished Engineer, for his U.S. and international patent for technology used in services-oriented architecture (S0A). As a specialist in enterprise application architecture and enabling technologies, Winter has more than 15 years software R&D experience. He holds a bachelor of science degree in physics and computer science from Staffordshire University in the United Kingdom.