Dermatology Workforce Service Forecast Health Workforce New Zealand November 2014 1 Table of Contents Executive Summary............................................................................................... 3 Introduction ......................................................................................................... 6 Methodology ........................................................................................................ 7 Dermatology in New Zealand ................................................................................ 6 What is Dermatology? ...........................................................................................6 The burden of disease............................................................................................6 Skin cancer .............................................................................................................6 Health Loss .............................................................................................................7 Data on Hospital Services ......................................................................................7 Data on GP Services ............................................................................................... 7 Comparative ratios of Dermatologists: Population ...............................................8 Academic Dermatology ..........................................................................................8 Current New Zealand Dermatology workforce ................................................... 8 The vision for Dermatology in 2020 ..................................................................... 14 The proposed model of service delivery in 2020 .................................................. 15 Discussion........................................................................................................... 16 Dermatology service in New Zealand ............................................................... 16 Workforce ....................................................................................................... 18 Specific service issues ...................................................................................... 22 Appendix 1: Dermatology Workforce Service Forecast Group .......................... 28 Appendix 2: Examples from literature (New Zealand and overseas) ................. 29 Appendix 3: Vignettes ..................................................................................... 40 Appendix 4: ACC Claims ................................................................................... 45 References ...................................................................................................... 45 2 Executive Summary From July to November 2013, the Dermatology Workforce Service Forecast group (the Group) was formed to develop a vision for dermatology services in New Zealand in 2020 and beyond, describing possible model or models of care that are patientcentred, team based and build in primary care where appropriate. The Group’s vision for dermatology in New Zealand in 2020 is ‘that patients will have equitable access to an integrated, consultant-led service that delivers high quality health care’. The Forecast was informed by literature reviews, the experience and knowledge of the Group members, the use of scenarios to illustrate current practice and information provided by individual district health boards (DHBs) and Health Workforce New Zealand (HWNZ). This process highlighted a number of issues, the main ones being highlighted below. There is an urgent need to develop a career pathway for public hospital dermatologists and to increase Senior Medical Officer (SMO) dermatology posts. There are very few SMO dermatologists working in public hospital practice, compared to private practice due to a lack of substantive public positions. Access to publicly funded dermatology services in New Zealand is currently very limited and varies greatly across DHBs and regions. The range of dermatology treatments offered varies from region to region. There is an urgent need to ensure the continuity and development of centres of excellence in public hospital dermatology. Supportive management structures are required to facilitate public dermatology. Stronger dermatology training and academic capacity is required in New Zealand to enhance the service in New Zealand. There are very few nurses working specifically in dermatology, with limited or no opportunities for training and further qualifications. As services are increasingly being delivered outside of the hospital setting, there is a need for more education for General Practitioners (GPs), achieved through better integration with public dermatologists. A consistent approach to dermatology is required in New Zealand, with agreed pathways, standards and guidelines developed and implemented. This is particularly relevant to the diagnosis and treatment of skin cancer. Data on dermatology in New Zealand is hard to access and is not routinely recorded or centrally collected In order to address the access issues highlighted, the model proposed by the Group for 2020, identifies the core services that should be delivered safely and efficiently at primary care, DHB, regional and national levels. Delivery of services requires 3 appropriately trained staff, working in collaborative teams to provide accurate diagnosis and treatment plans, which can be delivered in a safe and timely way. The report notes that support is needed for public Dermatology as a specialty as a matter of urgency. The report proposes that Health Workforce New Zealand, business units of the Ministry of Health and district health boards develop a cohesive plan that provides a sustainable, public sector dermatology service and workforce in New Zealand for 2020. Introduction The Workforce Service Forecasts (forecast) are to provide important input into HWNZ planning and decision-making around workforce purchasing intentions and other workforce initiatives. In July 2013, Dr Darion Rowan was invited to form a Workforce Service Forecast group, to look at the future needs for dermatology in New Zealand. Group members were invited who brought skills, experience and knowledge of dermatology, both in New Zealand and overseas, a dermatology nurse and a local GP. A full list can be found at Appendix 1. The aim of the forecast was to develop a vision of the relevant health service and workforce for 2020 and beyond, and models of care that are patient-centred, team based and build in primary care where appropriate. In developing the vision and model the Group needs to take into consideration: that the outcomes from this forecast are applicable to the delivery of dermatology services nationally across New Zealand a likely doubling of health service demand but only a 30-40% increase in funding over the next ten years that the population is increasing and ageing maintenance of quality in service provision a continued need to address inequalities increased access to quality services the interface with Plastic Surgery, particularly in relation to skin cancer a reduction in duplication of services the ‘triple aim’ of: an improvement in individuals’ experience of their health care and better individual health outcomes an improvement in the health and well-being of communities a reduction in the per-capita costs of health care that the status quo is only acceptable if there are no superior alternatives, which is not an option for dermatology. The process began in July 2013 and was completed by the end of November 2013. 4 Methodology Three face-to-face meetings of the Group were held, all of them at Greenlane Clinical Centre, Auckland. A part-time project manager was contracted to assist with the process. Email was the main form of correspondence and information sharing between the Group. At the first meeting of the Group, a background document was tabled, which was a starting point for information gathering about the current dermatology workforce and service delivery model being used in New Zealand. The Group then developed the first iteration of their vision for dermatology and determined the scope of the project. It was decided to define the core dermatology services and how these should be provided, to ensure equity of access and then use a range of patient journeys to describe the current and then the future service delivery model. The Group identified the information that would be useful to inform the project and the need to consider overseas work. The second meeting included reviewing the information that had already been collected, which included: analysis of prescriptions relating to dermatology to demonstrate the burden of disease analysis of the distribution of dermatologists by FTE and DHB and the issues that this raises overview of the documentation provided by Group members, particularly the literature from overseas. The Group reviewed and amended the vision, refining the original statement. In addition, they shared their experiences of working overseas under differing models of provision. Group members then tabled their ‘patient journeys’ and discussed how these could be improved in the envisioned future delivery model. The third meeting involved the Group focussing on the key issues raised, which had been drafted onto an initial report format. The Group worked on key findings, relevant data sources and recommendations to include in the report to HWNZ, which highlight the current situation of very limited public dermatology provision and the requirements for the envisioned service for 2020. A three-hour teleconference was held to agree the final version of the report. 5 Dermatology in New Zealand What is Dermatology? Dermatology is the study, research and diagnosis of disorders, diseases, cancers, cosmetic, ageing and physiological conditions of the skin, fat, hair, nails and oral and genital membranes. It includes the management of these by different investigations and therapies, including but not limited to dermatohistopathology, topical and systemic medications, dermatologic surgery, phototherapy, laser therapy, superficial radiotherapy, photodynamic therapy and other therapies that may become available.i The burden of disease New Zealand currently has 4.3 million citizensii and 61 Registered Dermatologistsiii. By 2021 the New Zealand population is projected to reach just less than 5 million ii. Mean age will rise to 37.9 years and 17% will be aged over 65, an increase from 13% in 2011. By 2026 it is estimated that 1 million New Zealanders will be aged 65 and over. An increasingly ageing population increases the chances of developing skin-related disorders such as dermatitis, bullous dermatoses, skin neoplasms and adverse cutaneous drug reactionsiv. Decreased immunity and exposure to a range of external factors, in particular UV light, is likely to lead to an increase in skin cancer. It is predicted that there will be an increased need for dermatologists to meet these projected needs. Skin cancer New Zealand’s melanoma incidence is higher than that reported in any other nation. In comparison with Australia, the most recent complete data is from 2009 where the New Zealand cancer registry reported 2212 new melanomas giving a New Zealand incidence of 51.2 melanomas per 100,000 people. For 2009, the Australian government cancer registry published their incidence of 44.8 melanomas per 100,000 people. The United Kingdom melanoma incidence in 2010 was 26.6 per 100,000 people (Cancer research UK statistics). New Zealand’s melanoma rate continues to be the highest in the world and it is rising. There were 445 deaths from skin cancer in 2009 of which 326 deaths were from Melanoma and 119 from non-melanoma skin cancer (for example, merkel cell carcinoma, squamous cell carcinoma, etc.)v. The exact rate of non-melanoma skin cancer is unknown, as currently these skin cancers are not notified. It has been estimated that 67,000 non-melanoma skin cancers are treated each year in New Zealand making both melanoma and nonmelanoma skin cancers a significant proportion of all cancers (80%). While the mortality from non-melanoma skin cancer is low, the large and increasing number causes a significant burden on the health system. The health system cost of 6 all skin cancer in 2006 has been estimated to be $57 million with the additional lost production cost of $66 millionvi. (Source; The costs of skin cancer: report to the Cancer Society of New Zealand 2009 by Des O’Dea) Health Loss In 2006, health loss from skin conditions found 17 408 Disability Adjusted Life Years (DALYs) representing 1.8% of the total health loss and 9479 DALYs for eczema and dermatitis (1% of total). In 2009, there were 95 deaths (58 in 2006) in New Zealand due to diseases of the skin and subcutaneous conditions.vii Data on Hospital Services Data on dermatology in New Zealand is hard to access and is not routinely recorded or centrally collected. Many patients seek treatment in the private sector and this information is not centrally held or readily accessed. Dermatology is predominantly outpatient based and therefore relatively inexpensive on a per capita basis compared to other hospital specialties. However, dermatology inpatients are often seriously ill and require prolonged hospital stays with multiple assessments. Many medical and surgical patients develop dermatological complications that require the prompt attention of a dermatologist. The need for inpatient assessments is often not properly factored in to SMO job sizing. Many DHBs will have difficulty accessing dermatologist care for the seriously ill inpatient. Where there are inpatient services offered, there are a high number of inpatient consultations, for example Middlemore Hospital with 973 beds, and 15-20 in-patient consultations per week. Data on GP Services Dermnet, the website of the New Zealand Dermatological Society Incorporated, notes that in New Zealand, one in six (15%) of all visits to the family doctor (GP) involves a skin problemviii. The document ‘Skin Conditions in the UK; A Health Care Needs Assessment’ (2009), found Previous studies on unselected populations suggest that around 23-33% have a skin problem that can benefit from medical care at any one time and skin conditions are the most frequent reason for people to consult their general practitioner with a new problem. Surveys suggest that around 54% of the UK population experience a skin condition in a given twelve-month period. Most (69%) self-care, with around 14% seeking further medical advice, usually from the doctor or nurse in the community. Skin conditions are the most frequent reason for people to consult their general practitioner with a new problem.ix Given New Zealand’s high level of skin cancers described above, it is likely that the figures for New Zealand are higher than those described in the UK. 7 Comparative ratios of Dermatologists: Population Recommended ratios of dermatologists are based on the numbers of referrals and may vary for community based and hospital based clinicians1. Table 1 Country UK Canada Australia USA New Zealand Recommended 1: 62 500x 1: 50 000 1: 50 000 1: 25 000 - 30 000 (see below) Actual 1: 85 124xi 1: 61 734xii 1: 66 506xiii 1: 31 250xiv 1: 274 146 (public) There is no researched recommended figure for New Zealand. The Group’s recommendation is a minimum of 1 FTE: 100 000 of public dermatologists and is a higher ratio than other countries which reflects the amount of private practice in New Zealand. Academic Dermatology There is currently no academic department, or Professor of Dermatology in New Zealand. Current New Zealand Dermatology workforce Dermatologists Dermatologists are medical doctors. In New Zealand, after completing six years of medical school, the trainee dermatologist must complete a general medical training programme, which usually takes 3 to 4 years. After a rigorous basic physician training examination, Fellow of the Royal Australian College of Physicians (FRACP), he or she is then eligible to enter advanced training. The advanced training in dermatology involves at least a further four years of intensive study, research and practice in a variety of approved training centres in New Zealand and overseas. The position is usually that of a registrar or training fellow who is closely supervised by experienced dermatologists. As of November 2013, there are five training positions in New Zealand (two each in Auckland and Waikato DHBs, and one at Counties Manukau DHB). It is expected that two years of the required four will be spent overseas (usually UK, USA, Australia or Canada). In total, a dermatologist has a minimum of 13 years of training before becoming vocationally registered with the Medical Council xv. A study of the work types of medical doctors in New Zealand carried out by HWNZ in 2009, notes the average hours worked and the average age of practitioners across all doctors.xvi 1 Comparisons are difficult to make due to differences in health care systems 8 The average age for all doctors was 44 years, with dermatologists having an average age of 51 years. The average hours worked by all doctors was 43 hours per week, with dermatologists working an average of 40 hours. Nine of the practising dermatologists in New Zealand are overseas trained (six in UK, two in USA and one in Canada). Only one of these studied medicine as an undergraduate in New Zealand, the remainder immigrated to New Zealand later in their careers and all are middle aged. This a relatively small proportion compared to other specialties. A survey of the dermatological workforce carried out in 2010 by the New Zealand Dermatological Society Incorporated (NZDSI) was completed by 85% of those invited to participate. This survey showed that even though 53% of the New Zealand population lives in 4 urban centres; Auckland, Hamilton, Wellington, Christchurch; 75% of dermatologists live in these cities. Most dermatologists carry out a mix of private and public work and are often working in a number of settings - 66.3% of respondents who work in public stating that they worked in two or more public hospitals sites and 51.1% reporting that they worked in two or more private settings. Dermatologists were providing between < 1 and 9 half-day (~4hrs) private sessions per week and between <1 and 8 public hospital sessions per week. 32.1% of respondents stated that they were planning to reduce their hours, retire or move overseas in the next 5 years, with 20.8% stating that they are planning to increase their hours.xvii Requests to all of the DHBs as part of the workforce service forecast demonstrated the distribution of the dermatology workforce across the country. This showed that all DHBs were providing some dermatology services, but often this work was provided by visiting specialists, locums or through private contracts. By looking at publicly funded dermatology by FTE (Fig 1), the limited provision and therefore public access to dermatology is clearly shown, with a ratio of 1:274 146 across the country (based on the current population of 4 496 000 and adding FTE and part time work together, giving a national FTE of 16.4). 9 Figure 1: Distribution of Dermatologists by DHB (as at Sept 2013) Data provided from dermatologists and staff at each DHB. Population data from Ministry of Health http://www.health.govt.New Zealand/new-zealand-healthsystem/my-dhb (Last accessed 19.11.13) 1.2 FTE 0.3 FTE Ratio 1: 533 000 Ratio 1: 562 970 2.3 FTE 3.1 FTE Ratio 1: 187 760 Ratio 1: 224 200 2.5 FTE Ratio 1: 149 000 0.4 FTE Ratio 1: 537 000 2 clinics per month Population 103 170 7 days (14 clinics) pa Population 46 753 1 FTE Ratio 1: 110 258 1 clinic per month from Mid-Central Population: 62 210 0.3 FTE (locum) Ratio 1:820 000 1.2 FTE Ratio 1: 250 000 12 clinics pa Population 33 055 6 clinics per month Ratio 1: 170 200 0.5FTE (on contract) Ratio 1:72 607 0.4 FTE Ratio 1:355 000 2.1 FTE + 0.6 FTE (MO) Ratio 1: 188 837 Sub contracted to private 53 First Specialist Appointment (FSA) (2012/13) Population 56 695 78 clinics per annum Population 154 514 10 Dermatology Nurses Dermatology nursing in New Zealand does not have a defined definition or scope of practice. There is currently no specific dermatology training or qualification for nurses in New Zealand and experience is gained through on the job training and practice. There is one practicing Dermatology Nurse Specialist in the Dermatology Clinic at Christchurch Hospital. The Nursing Council does not have a training pathway to be called a Nurse Specialist in Dermatology. Most employers would expect a nurse in that position to have or be working towards a Master degree or equivalent qualification.xviii Individual DHBs may have positions for Speciality Clinic nurses, but these are defined by standards and criteria determined by each DHB. Specific dermatology nurses work in a range of clinical settings across New Zealand. (See Figure 2) An article in the International Journal of Dermatology (2011) ‘argues for the need to develop a service delivery model in dermatology care that utilizes specialist- nursing expertise to cascade dermatological knowledge and skill through primary care… The paper specifically focuses on the development work led by the International Skin Care Nursing Group (ISNG) to stimulate and develop the capacity of nursing to respond to these widespread needs through promoting service delivery models that operate interdependently with dermatologist-led care.’ xix The New Zealand Dermatology Nurses Society (NSDNZ), a recognised formal organisation, was discussed at the inaugural dermatology nurses and allied health professional’s conference in 2006, and the society was incorporated in January 2010. The NZDNS currently has 54 members and organises conferences and events as well as supporting and sharing information. 11 Figure 2: Distribution of Dermatology Nurses by DHB (as at Sept 2013) DHB Auckland Canterbury Counties Manukau DHB Northland Waitemata Waikato Lakes Tairawhiti Taranaki Hawkes Bay Whanganui MidCentral Capital and Coast Hutt Wairarapa Nelson Marlborough West Coast South Canterbury Southern Dedicated dermatology nurse Dedicated RNs 1.2FTE Non nursing phototherapy 0.6FTE Dedicated nurse specialist 1 FTE General nurse trained to undertake phototherapy 0.4FTE Dedicated RN 0.5FTE Dedicated HCA phototherapy 0.6 FTE Number of Dedicated dermatology nurses Nil North Shore: Dermatology General Outpatient nurse rostered to Clinic Waitakere: 0.05FTE Outpatient nurse for dermatology clinic 3.7 FTE General Outpatient nurse 0.05FTE General nurse 0.025 FTE General Outpatient nurse 0.07FTE General Outpatient RN 0.3FTE General Outpatient nurse 0.025 FTE General Outpatient RN 0.15 FTE General Outpatient nurse 0.375 FTE General Outpatient nurse 0.75 FTE Nil General Outpatient RN 0.1 FTE General Outpatient enrolled nurse 0.05 FTE Subcontracted to private provider General Outpatient RN 0.25 FTE for clinical and 0.4 FTE for phototherapy Health Care Assistant covers for absence General Practitioners In New Zealand, GPs provide most dermatologic services, with one in six (15%) of all visits to the GP involving a skin problem.xx Several reviews have been carried out looking at the role of GPs in carrying out surgical removal of skin lesions, including a scheme in Auckland, involving 21 accredited GPs carrying out 1200 procedures annually. In addition, the Southern Primary Health Organisations scheme allowed for 350 procedures to be carried out by GPs in 2011/12 and is looking to fund a similar number of procedures in 2012/13. A GP can advertise their services as a skin specialist, without any recognised training, or achievement of dermatology standards equivalent to vocationally registered dermatologists. This is an anomaly compared to other specialties and can be confusing for patients to determine where dermatology expertise lies. GPs also do not have the same requirements of Continuing Professional Development for dermatoses as dermatologists. 12 Pharmacists Pharmacists provide advice and over the counter treatments for skin conditions and are often the first health care professional that patients consult. In addition to this, hospital pharmacists may be involved in the treatment of inpatients. 13 The vision for Dermatology in 2020 The Group’s vision for dermatology in New Zealand in 2020 ‘is that patients will have equitable access to an integrated, consultant-led dermatology service that delivers high-quality health care’. The proposed model of service delivery is based on providing the right treatment, by the right person, at the right time and in the right place. Given the current numbers of dermatologists, the predicted increase in demand for services, not only for skin cancer diagnosis and treatment but also for other skin conditions, it is unrealistic to expect that the current workforce and model will meet this demand. Developing consultant-led teams, who work collaboratively to offer diagnosis and treatment, utilising the skills of other health professionals, including nursing staff and GPs will be vital to being able to meet demands in a timely way. An integrated, consultant-led service would be DHB based and centred on an outpatient service, but with inpatient consults. There would be specialised inpatient treatment for patients requiring this, for example, very severe eczema, psoriasis or blistering disorders. Registrars would be part of this service in larger centres. Dermatology nurses would be an integral part of the team, together with pharmacists, psychologists and other allied health professionals. 14 The proposed model of service delivery in 2020 Model showing core services provided at each level *Regional: 5 regions – Northland/Auckland, Mid-Central, Wellington Region, Northern and Southern South Island 15 National Centre for Dermatology Expertise In addition to the service model described above, there is a need for a tertiary level national Centre for Dermatology Expertise in New Zealand. This would provide opportunities for academic leadership, training, research and education. In addition, the Centre could provide opportunities for a tertiary referral service for paediatrics and hard to manage conditions. Discussion Based on the personal experiences and research knowledge of the Group, internet and literature searches were carried out to provide information on current dermatology workforce and service provision in New Zealand and overseas. These can be found at Appendix 2. All the dermatologists on the Group have experience of working in the UK and it was acknowledged that a significant amount of work has been done there in relation to dermatology service provision, the development of standards and guidelines and in nursing training and practice. This literature was discussed and analysed to help formulate the best model of care for dermatology in New Zealand in 2020. In addition, the Group tabled a number of patient journeys that describe current experience and illustrate issues with service provision and the solutions that the proposed service model would provide as illustrated in Appendix 3. Dermatology service in New Zealand It is clear that currently, public dermatology in New Zealand is very under-resourced not only in terms of the workforce, but also in the range of services and treatment options available to the people of New Zealand. The service needs to expand to address current unmet need, long waiting lists and predicted increased demand, as well as providing equity of access and service across the country. It is acknowledged that private dermatology services are available in most centres and have a role in reducing the pressure on the public system. However, these can only be accessed by those who are insured or who can afford to pay for the services. It is also not suited to managing complex conditions. With numbers of patients with skin cancers already at the highest rate in the world and increasing, combined with an ageing population and Ministry of Health outcomes of better, sooner, more convenient health care, the need for accessible, quality dermatology is only going to increase. There is an increase in medical 16 dermatology and complex cases, for example an increase in organ transplantation and immunosuppression and the use of biologic agents. By constructing the pyramid model described above, an efficient, accessible service will be provided, adequately resourced to deliver quality health care in appropriate settings. High cost treatment options for complex and rare conditions will be provided at a national level. Regional services will provide the next tier of treatment options, reducing travel for patients and maximising the skills of those in regional centres. Consultant-led teams within DHBs will provide a wide range of treatments, working closely with the PHO/GP tier to provide an integrated service for patients, while supporting and developing skills. Underpinning the model is the proposed Centre of Expertise in Dermatology, which will provide New Zealand focussed training, research and academic excellence to enhance the current workforce. Providing adequately resourced, dermatologist-led, integrated teams in all DHBs will ensure a solid foundation for the dermatology workforce and service in 2020. Adequate resourcing will allow dermatologists not only to run outpatient clinics but also to provide inpatient services as required. In addition, dermatologists will be able to provide education for trainees, GPs, nurses, pharmacists and other health professionals to support outreach and teledermatology services if required. Multidisciplinary teams (linking primary and secondary) provide collegial support, opportunities for collaborative patient management and treatment plans, education and training and a holistic health care approach for patients. Developing a ‘hub and spoke’ approach to delivery, not only in rural areas, but also in Auckland, is seen as good model for an accessible and effective multi-disciplinary approach. The Counties Manukau ‘Localities’ programme is seen as a good model for this. There is a lack of an academic unit in New Zealand. Unlike most other medical and surgical specialties, dermatology is lacking the research opportunities and leadership that this would provide. Currently there is a 2/10th paid position for academic dermatology research and teaching in Auckland and two honorary posts at Auckland University. The University of Otago in Christchurch also has 3/10 th paid teaching positions for senior lecturers. New Zealand lags behind other countries in the development of standards, guidelines and pathways for dermatology. The Ministry of Health Tumour Standards currently being developed, and which include melanoma, are a starting point, but the high levels of non-melanoma skin cancers are not included in this. There is a place for developing national standards and guidelines for non-melanoma skin cancer and other common dermatoses. Existing guidelines, such as those produced by the British Association of Dermatologists could be a useful starting point. 17 Workforce Dermatology consultants As seen from Figure 2 (page 12) nowhere in New Zealand does the ratio of public dermatologists to population, reach the proposed figure of a minimum of 1 FTE: 100 000. An increase of 30 dermatologists working in the public sector is required to achieve this target by 2020. There should be at least three dermatologists in every DHB, who may be part-time. This would allow adequate cover during times of leave, as well as providing collegiality, which would ensure better care of patients. There must be allowance in their contracts for teaching registrars, GPs and nurses, and other health professionals. Subspecialties Establishing national or regional subspecialty tertiary services could enhance the general quality of dermatological care across the country. Having different dermatologists or teams head up subspecialty services would support dermatologists working in isolation and would promote audit and research in different fields. This would provide pathways for dermatologists to send difficult patients to, or to have a virtual consultation for advice for example, from a lymphoma expert, photobiology unit, vulval expert or to send slides to a dermopathology expert. To establish these tertiary services and have them adequately resourced, would require the support of all DHBs and leadership at a national level. Academic Dermatology Establishing a dedicated academic unit, the National Centre for Expertise in Dermatology, would allow for advancements in understanding of skin conditions in the New Zealand context and would enhance knowledge and understanding, skill levels and patient outcomes. As with other specialties, it is important that we undertake high quality research to investigate New Zealand specific dermatological issues. This ultimately leads to improved medical care. In addition our dermatology trainees require some training in research. By 2020 we would hope to have an academic unit in place somewhere in New Zealand with a Professor or Senior Lecturer to head up the dermatological research and supervise more junior researchers. Dermatology Registrars As of November 2013, there are five training positions over three sites in New Zealand. There are 14 New Zealand dermatology trainees (one half of whom are currently overseas finishing their training). There is limited opportunity for public dermatology positions when they complete their training and return to New Zealand. 18 There needs to be career pathways into public hospital provision and increased training placements for dermatology trainees, and at the end of training there must be hospital positions available for them. As at November 2013, there are no advertised vacancies in New Zealand for hospital dermatologists, despite the growing need for more dermatology services in public. Previously advertised posts have not been filled, as they have been a singlehanded position of 0.5 FTE. This type of post is not appropriate or attractive for a junior consultant, where a collegial, supportive team is the ideal, as would be achieved through adopting the recommendations below. Because, at present, training for FRACP in Dermatology requires two years to be spent in an overseas post, HWNZ needs to consider funding this overseas training and then bond the workforce to come back to New Zealand as specialists – and needs to ensure that there are posts available. The development of a New Zealand based Centre of Expertise in Dermatology could provide more opportunities for New Zealand based training and could reduce the need for going overseas to one year. Gaining overseas experiences in subspecialisms is seen as very valuable, not only to the consultant themselves, but to the dermatology service as a whole. Dermatologists also need to have clear work plans, that are reflected in their contracts, which are drawn up to allow for outpatient clinics and inpatient and/or outreach clinics where needed. In addition, to run effective consultant-led teams, there needs to be time available for their own professional development, providing collegial support for other dermatologists (particularly those working in isolation) and teaching opportunities for GPS, nurses and other health professionals. Dermatology nursing It is recognised that nurses can play a vital role in the delivery of dermatology and should be a part of all consultant-led teams. Dermatology nursing roles can include providing education and health promotion advice, organising clinics and multidisciplinary teams and observing inpatients. Providing better education for specialist nurses, including training to perform minor procedures such as skin biopsies and diathermy, would also help to improve accessibility and reduce waiting times. Dermatology trained nurses should be employed at all dermatology clinics and in wards in hospitals where dermatology patients are treated. These nurses could act as nurse educators for generalist nurses. Ideally dermatology inpatients should be nursed in a dermatology ward. If this is not possible, then nurses with dermatology training or at least with assistance from dermatology nurse specialists, should care for inpatients. Skilled dermatology nurses also administer phototherapy, perform skin biopsies, provide a range of treatments for day stay patients, observe inpatients and support 19 patients and their families. Nurse-led clinics for education such as paediatric eczema management or monitoring of systemic medications are also supported. In addition, nurses must be supported by administration staff (see below) to enable them to concentrate on nursing. There is currently no defined role, standards, definition or qualifications available to nurses who would like to further their career in dermatology in New Zealand. Figure 2 shows that only three DHBs currently have dedicated Dermatology nursing staff. Following the lead of the Dermatology Nurse Education Australia, professional courses could be developed through interaction with the Nursing Council of New Zealand and academic institutions. Providing a career pathway in dermatology nursing would benefit the whole model, supporting and being trained as part of consultant-led teams and gaining relevant qualifications, responsibilities and skills would help to ensure that each member of the team could perform the tasks that only they are able to perform, thus maximising the resource available. Including dermatology nurses in GP practices is also seen as adding huge value to the service. In addition, ensuring that the undergraduate-nursing programme for all nurses has a significant dermatology component is essential. General Practitioners From the information provided above, it is clear that GPs are seeing, treating and managing a high proportion of the community with skin conditions. Referral pathways to dermatology services are not always clear and, due to the limited provision currently available, are sometimes insufficient to provide timely access to secondary care. Improved communication with specialists (dermatologists and plastic surgeons) would ensure timely outpatient management of skin neoplasms. Other countries, such as the UK, are supporting the development of GPs with a Special Interest in Dermatology. In the New Zealand context, however, this was not seen as the best way forward. Rather than having a few GPs with a higher skill level, it was felt as more useful if all GPs had an increased level of training in dermatology and in particular, in the management of skin cancer. By linking GPs into consultantled DHB based teams and by consultants working with GPs in community-based clinics, GPs can have better access to more dermatology clinical time. Improving GPs competency and knowledge of dermatological conditions and treatments, should result in reduced referrals. In addition, it will improve the quality of consultations and advice given to patients. There is also a need for the development of guidelines and standards for GPs for the management of skin disorders and skin lesions, for example the UK NICE guidelines for psoriasis and childhood eczema, or New Zealand specific guidelines could be prepared. Referral pathways, both for inpatients and outpatients need to be clearly defined, which could be developed at a national level or by individual consultant led teams and involving GPs. 20 GPs would also benefit from the Centre of Expertise in Dermatology, which could link with the College of GPs to enhance postgraduate training in dermatology and develop continuing professional development modules as required. Providing a GP biopsy service funded by the DHBs would reduce delays in diagnosis of skin lesions and dermatoses. Other surgical specialities including: Plastic Surgery, General Surgery, Head and Neck surgery and Ophthalmology While dermatologists and dermatological surgeons play a major role in the diagnosis and management of skin cancer the surgical specialities have an important role particularly in the advanced stages of the disease. Currently each DHB has a different pathway for skin cancer. In some centres, cases are seen first by plastic surgeons in secondary care but in other DHBs dermatologists are the initial service for patients referred by GPs. Dermatologists usually excise most lesions but will if necessary refer to plastic surgeons for complicated cases requiring skill and expertise beyond their scope. Examples include: Plastic surgery for complex reconstruction and large flap repairs. General surgery for advanced melanoma and sentinel node biopsy Ophthalmology for reconstruction of surgical defects around the eye. There needs to be closer relationships between dermatologists and surgical colleagues and clear referral pathways and guidelines for the more complex cases. This can be achieved with regular multidisciplinary clinics, (including plastic surgeons and general surgeons), for discussion of diagnosis, and treatment options in these complex cases with the primary goal of deciding the best outcome for the patient diagnosed with a skin cancer. Psychological services Many dermatology patients have psychological distress because of their skin disorders, whether this is a congenital lesion or an acquired lesion or dermatosis. Other patients have skin diseases that are the direct result of stress or indicate a serious underlying psychiatric disorder. Currently there is no direct access to these services within DHBs. Having psychological support available to the dermatology team would provide the patients with a holistic treatment plan that leads to better outcomes. Pharmacists Pharmacists are the first port of call for many common skin conditions. In order to ensure quality health care, the information provided by pharmacists about treatment regimes and prescribed medicines needs to be informed and accurate. Pharmacists should be knowledgeable about when to refer and to whom and these pathways need to be kept current. 21 Providing pharmacists with continuing professional development in dermatology to increase knowledge was supported and could be part of the consultant-led education programme. The new role of Clinical Pharmacist Prescriber was not seen as appropriate for dermatology due to the complexity of diagnosis of skin conditions. Administration Providing a good level of administrative support for the consultant-led teams, including dermatology nurses, will again increase the amount of time available to the health professionals for seeing patients and providing the support and education identified above. Administrative and clerical staff need to be an integral part of the dermatology team. Specific service issues Skin Cancer As stated above, New Zealand has the highest level of skin cancer in the world. The low level of public dermatology and the increasing numbers of patients presenting with this condition is not sustainable. The Group supports the development of multi-disciplinary teams for skin cancer in every DHB, led by a Dermatologist, as recommended in the UK NICE guidelinesxxi. Dermatologists are expert diagnosticians of skin lesions, due to their training and wide experience in all aspects of dermatology including benign, premalignant and malignant skin lesions. Appropriate treatment depends on accurate diagnosis. A dermatologist led team would result in a reduction of unnecessary excisions and more appropriate treatment of lesions. Dermatologists are experienced in a wide variety of treatment options including medical (topical and systemic), surgical and other modalities such as cryotherapy and photodynamic therapy. Multidisciplinary teams should include representatives from plastic surgery, radiation oncology, nursing, General Practice, pathology and general surgery. Teams would be involved in running clinics, reviewing cases, discussing morbidity and developing management plans. Where Mohs surgery is being considered, the case should be discussed in such a multidisciplinary clinic. National standards of care of patients with suspected skin cancer should be developed de novo or from other sources which already exist, along with clear referral pathways. Standards should also be developed for Mohs surgery. The Group supports adopting the practice currently used in the UK involving all of those involved in managing skin cancer, including GPs, dermatologists, plastic and general surgeons whether in public or private practice. They are required to be part of a multidisciplinary team, as well as on a register of approved practitioners and are 22 subject to regular review and audit. This will ensure appropriate treatment and outcomes and appropriate standards are maintained. Correct diagnosis of skin lesions is paramount and can often be made clinically. Biopsy or excision should be performed in cases where there is a definite neoplasm or diagnosis is not certain. GPs require access to more training in the management of skin cancer, funded by DHBs as currently some GPs pay up front for training. The dermatology component of all medical training needs to be increased. There also needs to be more time for teaching by dermatologists in the basic undergraduate medical course. Currently some medical students in New Zealand have no dermatology training at all, while others receive several half days, which is totally inadequate. At PHO level, community teams should be available to provide on-going care and rehabilitation when required. Paediatric Dermatology There is currently not enough funding for paediatric dermatology in New Zealand. Access to this service is patchy and is often not available. There is a large unmet need. Nursing involvement in paediatric services, to provide education to patients and their caregivers, has been shown to have very positive results. Having paediatric dermatology based at all DHBs, in dedicated paediatric facilities, along with outreach clinics as required, will ensure equitable access and quality health care is provided. Teledermatology For GPs working in remote areas of New Zealand or as part of the hub and spoke approach, the use of teledermatology could be expanded. Uses could be as a triage tool for skin lesions, as an alternative to a face-to-face consultation or as a combination of these. Live teledermatology clinics allow access to the patient near home, but are difficult to set up and implement. ‘Store and forward’ is a more practical method of getting an opinion from a dermatologist, but it’s limitations must be recognised. A recent New Zealand seminar showed that there was excellent concordance between face-to-face and teledermatology diagnosis for lesions, while a UK case study showed that teledermatology was effective at reducing unnecessary secondary appointments, reduced time to be seen by a specialist and delivered financial savings. Further research and development, and national guidelines are needed in New Zealand, to maximise the use of this potentially effective, cost-saving tool. 23 Contact Dermatitis and occupational dermatology There is currently an unmet need for this service in every DHB in New Zealand. Contact dermatitis accounts for 4-7% of all dermatological conditions. Work related dermatitis can result in patients having time off work, the development of chronic disability and in some cases, the inability to work. Appropriate specialist care and investigation is necessary to distinguish between occupational and non-occupational contact dermatitis, and constitutional eczema, since the management of these conditions is very different. xxii Patients with persistent eczema or dermatitis should be investigated by patch testing, at least to an extended standard series of allergens. Specialist dermatologists working in DHBs should have had training in the investigation and management of contact dermatitis. This service should be provided at either secondary DHB level locally and/or at tertiary regional level in a subspecialty clinic for contact dermatitis and occupational dermatitis. DHBs would hold a series of common allergens with the more specialty allergens held regionally. A regional bank of patch testing chemicals would allow chemicals to be sent to different regions as required. This could be cost effective as the price of patch testing chemicals is high, especially as they have a short shelf life. At primary care GP clinics and occupational doctors’ and nurses’ clinics, there is a need for an awareness of contact and occupational dermatitis and referral to dermatology specialists. Funding of referrals for consultations, investigations (including patch testing) and reporting, needs to be available and this could include Accident Compensation Corporation (ACC) funding. Statistics from ACC (Appendix 4) show a decline in the numbers of contact dermatitis claims. It was noted, by the Group, that ACC are reluctant to compensate for the investigation and treatment of occupational dermatitis, despite the fact that much dermatitis seen at a primary and secondary level may be occupational in origin. This situation needs to be changed and would reduce the cost to DHBs. Phototherapy Phototherapy is recognised as a safe and effective treatment for moderate to severe psoriasis. New biologic treatments are being produced but they are very costly and can have unwanted side effects. It is recommended that as a minimum all DHBs should provide nbUVB and some DHBs may wish to provide hand and foot or total body PUVA therapy. These should be available in evenings and weekends to fit with patient’s needs, as multiple visits are required for effective treatment. Childcare provision should also be provided to enable regular treatments. Skilled nurses or technicians can provide phototherapy. This treatment could be one of a suite of treatments offered in day stay units for dermatology that should be provided for the consultant-led teams. 24 Research overseas has found that providing home UVB phototherapy units for people living too far from a base clinic can be equally successful. Pre-programmed home units can be safe and effective, both clinically and for quality of life and could be loaned by DHBs. Medical photography Access to high quality medical photography, including in studio medical photography in all DHBs is necessary. While digital technology is advancing, it is still important to have studio quality pictures. There is also a need for all DHBs to use software that enables photos to be attached to patient records, which can be later reviewed in sequence. Day stay units The Group recommends that day stay units be an integral component of DHB dermatology services. These units offer intensive topical therapies to outpatients as well as the provision of effective topical treatments that cannot be safely selfadministered. Intensive topical treatments provided by day stay units are recognised to reduce the requirement for expensive systemic medications, therefore offering treatment alternatives with a significantly safer side effect profile. Day stay units are usually staffed by dermatology nurses, who provide education as well as medical and psychological support for dermatology patients. In addition they lead to a reduction in expensive inpatient care. 25 Recommendations To achieve the vision for dermatology in New Zealand in 2020 ‘that patients will have equitable access to an integrated, consultant-led dermatology service that delivers high-quality health care’, the Group proposes the following recommendations: 1. Every DHB has a dermatologist-led team providing a core of dermatology services. a. All DHBs to have a minimum of 1 full time equivalent (FTE) public dermatologist per 100 000 population. b. Dermatology teams to include nurses, a psychologist, GPs, a dermatopathologist and other allied health professionals. c. Multidisciplinary clinics held for difficult cases (both dermatoses and skin cancer) in all DHBs or at least at a regional level. d. Teams to integrate primary and secondary care, using technology where appropriate. e. Patch testing, UV phototherapy, Mohs surgery and expert dermatopathology to be available in all DHBs. f. Administration/clerical staff to be provided in all dermatology departments. g. Dermatologists to have paid time for their education (continuing professional development) and for providing training to others. 2. Comprehensive dermatology training provided in New Zealand. a. Greater proportion (3 out of 4 years) of specialist dermatology training provided in New Zealand with public consultant posts available at completion of training. b. Increase training posts for registrars to 15, to achieve required number of SMOs to fulfil proposed ratio. c. Increase number of sites for registrar training from 6 to 10 to include Wellington and Waitemata, with additional posts in Auckland and Waikato. d. Use bursaries to fund overseas posts, which are required for dermatology trainees to complete their specialist training. e. Recognition of the importance of having appropriately trained and accredited dermatopathologists within each DHB. f. Accessible and meaningful accreditation of training for GPs to better manage dermatoses and skin lesions including neoplasms. g. Expanded, defined roles and career pathways for dermatology nurses with positions available in all DHBs. h. Development of a postgraduate course leading to a Nurse Specialist in Dermatology qualification. i. An increased emphasis on dermatology for Pharmacists during training and opportunities for continuing professional development 26 3. Dermatology services are accessible equitably across New Zealand. a. All DHBs to run a comprehensive dermatology service. b. Where appropriate, a hub and spoke service should be run from DHBs, to provide services where there are currently difficulties in access. c. Improved access to paediatric dermatology services. d. Equitable access to publicly funded phototherapy. e. Better availability of, and defined pathways for patch testing and biologic clinics. f. National guidelines, pathways and protocols for the management of common dermatoses are developed and incorporated into relevant training and professional development programmes. g. Establishment of teledermatology clinics or services where necessary. 4. Dermatology expertise is enhanced. a. Establishing a Centre for Dermatology Expertise, led by one or more professors/senior lecturers in dermatology. b. Establishing a network of national or regional subspecialty tertiary services. 5. The key role of dermatologists is recognised in the management of skin cancer. a. Building multidisciplinary skin cancer teams led by dermatologists. b. Developing national standards for the treatment of all skin cancers including non-melanoma skin cancer. c. Increasing the speed of access to high quality services. d. Expanding the current curriculum for all health professionals to include agreed pathways, standards and guidelines. 6. Better information gathering and data collection. a. Workforce data is centrally collected and updated and includes private practice. b. Data on incidence of non-melanoma skin cancers should be collected regularly and routinely. c. Information on inpatient and outpatients is collected to improve the management of services. d. Audits of skin conditions and neoplasms seen and the number of outpatient and inpatient visits, to aid future planning. 27 Appendix 1: Dermatology Workforce Service Forecast Group Darion Rowan (Dermatologist, Counties Manukau DHB, Chair) Steven Lamb (Dermatologist, Auckland DHB) Deborah Greig (Dermatologist, Auckland DHB) Martin Keefe (Dermatologist, Nelson & Christchurch) Weng Chyn Chan (Dermatologist, Middlemore Hospital) Wee-ling Koo (GP, Cornwall Medical Centre, Auckland) Karen Agnew (Dermatologist, Auckland DHB) Ann Giles (Dermatology Staff Nurse, Greenlane Clinical Centre, Auckland) Barbara Graves (Project Manager) 28 Appendix 2 Examples from literature (New Zealand and overseas) Workforce Dermatology (General) Several studies in the UK have identified issues similar to those currently being seen in New Zealand. In 2007, the Dermatology Workforce Groupxxiii noted that too many patients are attending hospital-based services and that any future model of care should concentrate on service delivery governed by three broad statements: Secondary Care Teams should do the things that only they can do, care should be delivered in the right place, by individuals with the right skills and at the right time; and policies should facilitate patient self-management. It was also noted that service models should be patient oriented and that correct diagnosis is the starting point for quality care. It was identified that primary care should take responsibility for straightforward management of long-term skin diseases and facilitate patient self-management. The educational role of secondary care should be acknowledged and developed and appropriate educational modules should be developed, to ensure knowledge and expertise of those in primary care. Multi-disciplinary teams to deliver Dermatology care were identified as central. In 2008, the Workforce Review Team reported on ‘Workforce Planning for Dermatology in the National Health Service’ xxiv(NHS, UK). Key points included the need for networked specialist teams to provide care delivery in hospital and community settings. The report also noted the aging Dermatology workforce and that little work on researching and planning for the Dermatology service has been carried out. Changes to delivery, including the increasing requirements for care in the community and changing GP practice, have led to the service being fragmented. The British Association of Dermatologists (BAD) carried out an audit of Dermatology service provision, with the focus on the care of those with Psoriasis in 2008xxv. This audit was designed to examine staffing and facilities at Dermatology Departments in the UK. Again, the findings reflect the current situation in New Zealand. The Royal College of Physicians revised fifth edition of ‘Consultant physicians working with patients’, recommends one Whole Time Equivalent (=FTE) Dermatologist per 62 500 population and that no consultant should work in isolation. Clinical networks should be developed to provide support. Dermatology nurses should be available in all units to support inpatients and outpatients with skin diseases. Clinical psychology should be more widely available. Increased resources would be required to provide for advanced drug therapies such as biologics. 29 Resources should be invested to collect outpatient data to improve management of dermatology services. In 2011, Primary Care Commissioning UK published a report on ‘Quality Standards for Dermatology’xxvi. This report brings together best practice and existing guidance and aims to meet the needs of commissioners of services in the NHS. Eight standards are identified and are based on overarching principles: that the full range of dermatology services should be accessible at all levels of care and should be developed using stakeholders consistent, high quality care meets independent quality standards (such as NICE standards) people with skin conditions should have their care managed at the appropriate level, acknowledging that this may change over time all dermatology services should be supported by a range of services addressing the wider need of patients, including psychological, social worker and occupational therapists as needed. The 2009 ‘Health Care Needs Assessment of Skin Conditions in the UK’ xxviiprovides information on the burden of disease, quality of life data and direct economic costs. The range of available services is discussed along with the evidence of effectiveness of services. The Needs Assessment makes several recommendations including: the provision of high quality information and the role of patient organisations patient self care and self management supported by increased training of community pharmacists to enhance treatment and provide knowledge of when to refer advanced training for pharmacists increased dermatology training in the diagnosis and management of common skin conditions all pre-qualification nurses receive a programme that includes information about common skin conditions with relevant post-qualification training to support dermatology nursing in a variety of settings changes to consultant Dermatologist training to reflect population needs development of the role of Specialty and Associate Specialist doctors in teaching of primary health care professionals development of quality of life tools to measure effectiveness of interventions alongside clinical outcomes measures accreditation of dermatology units. Early in 2013, the specialised services national definition of Specialised Dermatology Specialistsxxviii was commissioned. Specialised services are provided in the UK to serve populations of more than one million people and the definitions help with service reviews, planning and commissioning. This definition outlines the roles, workload, service delivery models and standards required to deliver high quality dermatology and again, emphasises the need for the correct diagnosis, adequate training and staff, multidisciplinary teams, services provided in the right place and at the right time, the need for standards and audits and the need for good communication across professional boundaries. 30 Consultant Dermatologists As has been found in New Zealand, the UK has concerns over the future Dermatology workforce. The Royal College of Physicians Census on Dermatology – 2010xxix found that for the first time, female dermatologists outnumbered males, a trend likely to continue. It also found that dermatology has twice the proportion of consultants working less-than-whole-time (35.3%) than the mean value for all medical specialties. It was also noted that although vacancies still exist, numbers of consultant Dermatologists are rising and that Dermatologists work 50% over their contracted time for academic work. The lack of cohesive planning for the workforce was also highlighted. The revised 5th edition of ‘Consultant physicians working with patients’ in 2013xxx notes that Dermatology care is carried out most efficiently in the UK using a hospitalbased team led by a consultant dermatologist, with Staff grade and Associate Specialist (SAS) doctors, GPs and nurses in secondary and integrated intermediate care. Multi-disciplinary teams in skin cancer clinics involve dermatologists, surgeons, histopathologists, oncologists, radiotherapists, nurses, and psychiatrists and psychologists. Combined clinics between dermatologists and hospital specialists exist for complex problems, e.g. involving rheumatology, plastic surgery, HIV, genital/oral diseases, psychiatry, paediatrics, genetics, stomas, eyes, vascular surgery and allergy. Dermatology Nursing The definition and scope of Dermatology nursing is not consistent, or even evident, in many countries. Through contact with the Dermatology Nursing Education Australia and the British Dermatological Nursing Group, it was found that both organisations are currently working on this. The UK has recently developed general competencies for nurses working in Dermatologyxxxi and is currently working on developing standards. They also carried out a workforce survey, which identified three key issues. The need for dedicated dermatology departments allowing patients to access specialist care from a multidisciplinary team. This includes dermatology-trained nurses with appropriate skills for treatments and management of patients with dermatological conditions. A nationally recognised post-registration dermatology qualification in managing patients with skin disease to enable nurses to work within a nationally recognised competency framework at a level appropriate to their area of work. Patients to have access to clinical psychologists with the knowledge and expertise of managing patients living with skin disease. To have easy access to refer patients from both medical and nursing professionals will help to support patients and give them skills to manage their skin disease from a psychological perspective. 31 The Dermatology Nurses Association (USA) has a defined ‘Scope of practice’ and ‘Standards of Clinical Practice’. The scope of practice uses the framework of core, dimensions, boundaries and intersections to inform practitioners, educators, researchers and administrators as well as other health professionals and the public. The Standards of Clinical Practice are to provide definitive direction for the provision of care and professional role activities of dermatology nurses, through assessment, measurable outcomes and nursing interventions customized to meet the needs of the individual. Several UK reports highlight the importance of nursing in dermatology care delivery and the currently unmet potential of nurses to provide education to patients and other health professionals, to take on increased roles, to administer therapeutic regimes and to coordinate care. A solution to the lack of dermatologists worldwide was seen as providing effective delivery by nurses as part of multidisciplinary teams, community outreach and management and self-management of skin conditionsxxxii. Another report highlighted the integral role that nurse-led care provides to dermatological services and noted that nurses are currently providing treatment in a broad range of settings. Where nurses were involved, patients reported faster access to treatment, reduced referrals to GPs and increased knowledge of their condition. Again, the lack of educational opportunities for nurses was cited.xxxiii A questionnaire-based study of ‘The expanding role of nurses in surgery and prescribing in British Departments of dermatology’ xxxivfound an anticipated increase in nurse-run clinics and a wide variation in nurses prescribing and administering treatments. Obstacles to extending nursing roles were seen as opposition from administration or nursing hierarchies, funding and uncertainties from the nurse themselves. Dermatologists supported the development of increased roles, as long as they were provided with adequate training protocols and staff support. Advanced nursing roles, where nurses take on a range of procedures more commonly provided by other health professionals are outlined in several studies. The article ‘Biological Nurse Specialist: goodwill to good practice’xxxv notes that with additional training, the specialist nurse may take responsibility for a number of tasks in the patient pathway including screening, treatment administration, patient education, prescription coordination, patient monitoring and data collection. The report also notes that nurses trained to deliver increasingly widely used biologic therapies are of great benefit to patients and central to the operation of multidisciplinary teams. However it is also noted that they need to have in-depth nursing knowledge built on a foundation of biologic therapy and disease activity. Two American papersxxxvi,xxxvii which considered the role of nurse practitioners in the assessment and referral of skin cancers, again highlighted a lack of measurement of barriers. A lack of time was cited as the most common barrier. Recognition and referral of skin lesions was inconsistent, but improved over time. There are few skin cancer training programmes available for Advanced Practice Nurses, but these need to be put in place to increase the skills needed and to enhance the role that nurses can take on in the assessment and management of skin cancers. 32 General Practice In 2011, the Department of Health in the UK revised the NICE (National Institute for Health and Care Excellence) ‘Guidance and Competencies for the provision of services using GPs with Special Interests (GPwSIs): Dermatology and skin surgery’. xxxviiiThis framework was developed by a multi-disciplinary team including specialists, GPs and patients. It is designed to help dermatology GPwSIs understand and develop the extended knowledge and skills they require to provide services beyond the scope of their generalist roles. The Royal College of General Practitioners has developed accreditation based on this framework. The key points of these guidelines are that the training and development of GPwSIs will require the on-going support from Dermatology specialists. Improving diagnostic skills is essential, but the core activities of the GPwSis will depend on the resources and skills of the GP. The service would be required to be supported by suitable trained dermatology nursing, necessary facilities and equipment, links with dermatology and histopathology departments, administrative support and good record keeping, including photographs. This guidance should be read in conjunction with: ‘Implementing care closer to home: Convenient quality care for patients Part 3: The accreditation of GPs and Pharmacists with Special Interests Supporting Q&A (2007) and providing care for people with skin conditions: guidance and resources for commissioners’ (NHS Primary Care Commissioning 2008) In New Zealand, several regions are working on developing GPs with a special interest in skin lesions and/or developing skin lesion pathways. The skin lesion GP service in Otago has been running for approximately four years, and has seven trained GP practitioners. The service receives referrals from primary care, mostly for suspected skin cancers, and is contracted by Southern DHB to perform 350 procedures each year. Under this service, patients can still be referred to secondary care clinicians when required; however, because of referrer knowledge of the service, and the level of expertise and experience GPwSIs have developed, 99 percent of referrals are managed by the trained GPs. The service was reviewed in 2012.xxxix The benefits of the scheme are: Reduced waiting times for treatment: the average waiting time from referral to treatment for minor surgery was 12.3 days in 2010/11. Increased capacity, quality and range of services delivered in primary care and reduction of unnecessary referrals to secondary care. A quality, timely service provided at no cost to patients close to their home. Improved integration and communication between primary and secondary. A valuable opportunity for GPs to develop new clinical competencies and undertake a greater variety of clinical activities. Reduced waiting times for patients and reduced administration for the 33 service, and a higher conversion ratio from referral to surgery with referrals from the GP skin lesion service. Key learnings are noted as: Before developing services that are appropriate for specific community needs, DHBs considering establishing such GP services should undertake a comprehensive assessment of current patient flows, capacity, demand and community health need. Establishing quality services requires the synchronisation of technical, administrative and clinical expertise in both primary and secondary care. Delivering services in the right place at the right time by the right people to the right patient will result in improved quality of care for patients, improved staff satisfaction and a more cost-effective and efficient service. Clinical prioritisation based on patient need and ability to benefit relative to other patients referred, is a fundamental requirement of all publicly funded elective services. DHBs need to develop access criteria linked to available capacity, which ensure services are provided to patients with the greatest need. In order to maintain clinical competencies and sustainable service delivery, GPs need to work with a minimum number of 50 referrals per year and preferably 100. In Christchurch the Canterbury Initiative have been running a programme for the last few years in which GPs are trained in skin surgery techniques by the plastic surgeons. Once accredited, they receive a subsidy to excise skin cancers from public patients who would not otherwise be able to afford treatment in primary care. Accredited GPs can take referrals from colleagues. The programme is carefully audited to make sure that most of the lesions excised are indeed skin cancers and that excisions are done satisfactorily. The scheme has proved popular and effective. A recent report released in the UK notes that, in the UK, ‘GPs with a special interest (GPwSI) in dermatology can provide effective intermediate care for individuals with chronic mild/moderate inflammatory diseases, skin infections, sun damage and certain skin cancers as part of an integrated consultant dermatologist-led team. There is no good evidence that these services reduce secondary care referrals or save money; they may ‘de-skill’ GP colleagues. There are detailed Department of Health safety, governance and training guidelines for the accreditation of GPwSIs, which some primary care trusts (PCTs) ignore, risking patient safety’.xl Pharmacists In many countries, including New Zealand, pharmacists can undertake continuing professional education on a range of subjects related to Dermatology. In 2013, in New Zealand, the Medicines (Designated Pharmacist Prescriber) Regulations 2013 was introduced in July 2013. This enabled the introduction of a scope of practice for pharmacist prescribers. 34 Scope of Practice Under the Health Practitioners Competence Assurance Act 2003 the Pharmacy Council (the Council) must publish a description of the contents of the profession in terms of one or more scopes of practice. The Council has developed the competence and registration requirements for the Pharmacist Prescriber scope of practice. In this scope suitably qualified and trained pharmacists who are already working in a collaborative health team environment will be able to prescribe medicines. Dermatology is not currently listing as an area of practice. Dermatology service One of the Group was involved in the establishment of community dermatology (Intermediary care) in the UK. This was part of the ‘Care closer to home’ initiative. The proposal included primary care, specialists and nurse specialists. This was intended to lead to a cheaper service, bringing consultants closer to GPs and with an educational component, providing a hot line to the consultant. The service involved consultants, GPWSis and specialist nurses. This was seen to be cheaper, and more accessible patient care, having the service clinic based and with a limited criteria for treatment. It was good for the GPs as they were working closely with the consultants and were gaining training at the same time. The consultants felt it was good to work more closely with the GPs. In this instance, the specialist-nursing role, as first point of contact with the service, didn’t really work, as the nurse did not know all the dermatological conditions. The role of specialist nurse worked well when given specific tasks such as skin biopsies and providing patient education, rather than in a general clinical role. Paediatric Dermatology In 2012, The British Association of Dermatologists and British Society for Paediatric Dermatology produced the ‘Working Party report on minimum standards for Paediatric Services’xli. The aim of this report was to provide a consensus statement for the provision of paediatric dermatology. Again, multidisciplinary teams were recommended, based in appropriate childfriendly facilities with high levels of information and choice for parents. In addition, basing the service on the needs of the child, rather than the child fitting in with the existing services was highlighted. Detailed information provided includes descriptions of services, pathways, referral management, staffing requirements and training, facilities, education, procedures, administration, prescribing and governance. Two New Zealand studies looked at children with specific dermatological conditionsxlii A longitudinal study of the prevalence of childhood eczema showed 35 that it remains a significant problem, particularly for young Māori and Pacific New Zealanders in whom less recognition of eczema and poorer access to effective, sustained eczema management may be contributing factors. A study of serious skin conditions in the Tairawhiti region found that serious skin infections are an increasing problem for all New Zealand children, but incidence rates in the Tairawhiti region are consistently greater than average national trends, with significantly larger ethnic disparities. Teledermatology In the UK, ‘Quality Standards for Teledermatology’ xliiihave been produced. This document compares teledermatology to face-to-face consultations. Three levels of teledermatology are described – as a triage tool, as ‘full teledermatology’ where it is offered as an alternative to a face-to-face consultation and intermediate teledermatology – which combines both of these approaches. A case study in the UK in 2012xliv described a service that used teledermatology to avoid unnecessary referrals and improve the quality of care for patients usually seen in primary care settings. The study showed that the service was effective in preventing avoidable attendances at secondary care, delivered financial savings, reduced the time for patients to receive specialist opinion and was popular among GPs. The British Teledermatology Society describes teledermatology in the UK, shares best practice and provides educational opportunities and information on setting up services. In New Zealand, a Clinical Research Seminar with the title ‘Improving access and grading evaluations using in-depth teledermatology: image it trial’ found that: there was excellent concordance between face-to-face and teledermatology diagnosis for all lesions with only a 6-7% significant difference of all lesions referred, there was potential for >80% of all lesions to be managed by the General Practitioner the results of this study showed that teledermatology can be used as a triage tool to improve healthcare access and delivery. Contact Dermatitis and Patch Testing In 2009, the British Association of Dermatologists produced an update to the ‘Guidelines for the management of Contact Dermatitis.’ xlv The recommendations in these guidelines are: 1. Patients with persistent eczematous eruptions should be patch tested. 2. A suggested annual workload for a patch test clinic serving an urban population of 70 000, is 100 patients patch tested 3. Patients should be patch tested to at least an extended standard series of allergens. 4. An individual who has had training in the investigation of contact dermatitis prescribes appropriate patch tests and performs day 2 and day 4 readings in patients undergoing diagnostic patch testing Minimum standards include; a lead dermatologist for the unit, who attends regular training, best practice guidelines being followed, electronic gathering of information with audits and up to date reference material. 36 Skin Cancer A report to The Cancer Society of New Zealand in 2009 “The Costs of Skin Cancer to New Zealand’ notes that Skin cancer is by far the most common cancer affecting New Zealanders. There were 18,610 new cancer registrations in 2005. Of these 2,017 were ‘Malignant melanoma of skin’; 10.8 percent of all cancer registrations. Non-melanoma skin cancers are not registered. If, however, an estimated 67,000 new non-melanoma skin cancers per year are added, new skin cancer cases each year total about 69,000; and all new cancers about 86,000. Skin cancers account for just over 80 percent of all new cancers each year. Skin cancers fall into two types, Melanoma and Non Melanoma Skin Cancer (NMSC). In New Zealand, The Ministry of Health are about to launch Melanoma Tumour Standards as part of a wider tumour standards initiative, designed to: • ensure patients receive the same standard of care regardless of the DHB area or region they live in • enable the development of efficient and sustainable best practice management of specific tumour types • promote a nationally coordinated and consistent approach to service provision for the tumour type. Several regions of New Zealand are working to develop skin lesion pathways (Hawke’s Bay) and the Wellington Sub-region has an established Melanoma Multidisciplinary Team based at Hutt Hospital, with an established protocol for management of melanoma. In 2006, the NICE guidance ‘Improving Outcomes for People with Skin Tumours including Melanoma ‘(UK)xlvi on skin cancer services, outlines how healthcare services for people with skin tumours should be organised. The key recommendations include: Cancer networks should establish two levels of multidisciplinary teams to care for patients. Patients with a precancerous lesion should either be treated by their GP or referred. Patients who need specialist diagnosis should be referred to a doctor trained to diagnose skin cancer. Skin cancer teams should work to agreed protocols. Protocols should cover the management of care for people in high-risk or special groups. Follow-up care should be agreed. All patients and carers should have access to high quality information. Information should be collected. More research should be done. 37 These guidelines were reviewed in 2010 when NICE published a partial update of this guidance. Recommendations and text relating to the management of low-risk basal cell carcinoma (BCCs) in the community have been removed from the 2006 guidance and replaced by 'Improving outcomes for people with skin tumours including melanoma (update): the management of low-risk basal cell carcinomas in the community'. An analysis of the potential economic impact of the guidelines was also produced in 2006, to illustrate the costs to service commissioners of providing the recommended services as per the guidelines. The ‘Clinical Practice Guidelines for the Management of Melanoma in Australia and New Zealand’ xlviiproduced by the Cancer Council Australia, Australian Cancer Network and the Ministry of Health, New Zealand in 2008 recommends that: prevention is important appropriate interventions are required early detection and accurate diagnosis, by trained health professionals is vital awareness of cultural differences is important access to histopathology is imperative psychosocial support is provided population based screening is not supported communication is very important high risk patients should be identified multidisciplinary teams are appropriate Home Phototherapy Two articles in the British Medical Journal support the delivery of home-based phototherapy as a treatment option. An editorial in the British Medical Journal (BMJ)xlviii ‘Home UVB phototherapy for psoriasis’ refers to a pragmatic study that compares home UVB with outpatient UVB as part of normal clinical practice. The study highlights an important gap in the provision of treatment for patients with psoriasis. With new potent, but costly, biological treatments now widely available for moderate to severe psoriasis, it is timely to reassess conventional treatments such as UVB. It would be inappropriate for patients to receive these new and expensive treatments when the infrastructure to deliver well established cheaper treatments, such as UVB, is lacking. Dermatologists should reflect on the shortcomings of current phototherapy services, where many patients are excluded because they live too far from their local unit. The case for home provision of UVB phototherapy for psoriasis is most persuasive in sparsely populated areas. Experience in Germany, the US, the Netherlands, and Scotland confirms that it would be feasible and practical to implement home based UVB phototherapy. The study referred to in the editorial, Home versus outpatient ultraviolet B phototherapy for mild to severe psoriasis: pragmatic multicentre randomised 38 controlled non-inferiority trial (PLUTO study)xlix, found that Ultraviolet B phototherapy administered at home is equally safe and equally effective, both clinically and for quality of life, as ultraviolet B phototherapy administered in an outpatient setting. Furthermore, ultraviolet B phototherapy at home resulted in a lower burden of treatment and led to greater patient satisfaction. In the USA, the National Psoriasis Foundationl note that home phototherapy is an economical and convenient choice for many people. Like phototherapy in a clinic, it requires a consistent treatment schedule. Individuals are treated initially at a medical facility and then begin using a light unit at home. 39 Appendix 3: Vignettes Current patient experience Phototherapy 1. 35 yr old male with psoriasis. Phototherapy treatment recommended. Workplace not flexible and early time slots already taken. Delayed treatment, condition worse and systemic treatment offered instead. 2. 45yr old woman in Blenheim, nearest phototherapy service Nelson, therefore 3x per week not feasible. Condition deteriorates and patient approved for expensive biologic treatment instead. 3. 25yr old single mother with 3 children unable to attend 3x per week due to lack of transport and childcare. Continues to use inadequate topical treatment. Issues identified Patient experience under proposed model Phototherapy needs to be Increasing phototherapy accessible at convenient times. 3x provision – provision at all per week for maximum benefit. DHBs. Benefits Needs to be accessible, provide childcare, parking and fast turn around time to minimise time from work or childcare. Extended hours for providing phototherapy treatment to allow treatment early and late. Phototherapy is a safe treatment but currently requires medical specialist to be available. Provision of childcare facilities. Could be part of day stay unit and combined with other treatments. Limited service provision across S.Island at Dunedin, Christchurch and Nelson. Relatively cheap and successful treatment not accessible to all patients therefore increasing alternative drug use and reducing outcomes for patients. More trained nurses to provide the service. In remote areas, provision of portable lamps for the duration of treatment. Patients can access treatment at times to suit their lives and maximise treatment programmes. Nurses/technicians trained to deliver phototherapy, therefore freeing up Dermatologists to provide other services. Costs involved would be offset by reduced use of conventional systemic drugs and biologic agents (drug costs, side-effects, repeated visits to health professionals). Home phototherapy can increase delivery for patients in remote areas. 40 Current patient experience Issues identified 2. Elderly patient (96yrs) with skin cancer. Referred 4 times over a year. Communication problems led to patient declining surgery as thought treatment was as inpatient. Delays in getting first appointment. Could not afford to have surgery done privately. Funding of GPs not adequate to deliver excision of lesions. GPs unsure of referral pathways to Dermatology or Plastic Surgery for skin lesions. Is Dermatology providing surgical expertise as well as diagnosis and management? 3. Skin Cancer cases a) High risk skin cancer patient – 65 yrs – with history of ischaemic cardiac disease. 3 previous BCC excisions. Lesion on cheek. Requires careful assessment on the correct management and Lack of communication to allow patient to make informed choice. Lack of clear referral pathway. Options for inpatient treatment while patient in hospital with another condition not explored. Delays caused by inaccessibility Currently faster response time if GP refers to Plastic Surgery (Counties Manukau) rather than Dermatology in Auckland. Need to have a Dermatologist review the lesion – limited access due to low numbers in public sector. Lack of standards for treatment – Melanoma Guidelines due out Patient experience under proposed model More Dermatology FTE to improve access to clinics. Benefits Provision of virtual clinics (teledermatology) and outreach clinics to improve access. Patient able to make informed decisions based on detailed discussion of options. Integrated approach to respond to GP referral based on what is best for the patient. Access to services increased through use of technology and outreach clinics. Better communication between multidisciplinary teams. Publicly funded Dermatology provision matches community needs. Multidisciplinary team, including Dermatologist, in every DHB for skin cancer with national standards applied. Community teams to provide on-going care and rehabilitation when required, supported by Patients are seen early and have multidisciplinary approach to treatment. Patient seen and treated in a timely way. GPs better trained and involved at team level. 41 Current patient experience Issues identified Patient experience under proposed model PHOs. Hospital based skin cancer clinics held with multidisciplinary team diagnosing and developing management plan. Benefits reconstruction. b) 35yr old with history of melanoma. Mother died of melanoma at 55. Presenting with irregular mole. Requires Dermatological assessment and excision and ongoing surveillance and skin care education. c) 85yr old man with rapidly enlarging lesion on leg. Needs help with daily living in rest home. Has range of comorbidities. Requires consideration of pre-morbid state and available treatment options. Increased risks of skin breakdown and poor healing. shortly but not for NMSC. Lack of training for GPs both during pre-registration training and on-going professional development. Record all tumours and outcomes. Patients have access to range of options to ensure best outcomes. Hold morbidity meetings. Lack of community based follow up post surgery. Provide more training for GPs – include 3 month session as dermatology registrar in training. Multidisciplinary teams provide collegial support, training and educational opportunities. 4. Paediatric patient 7yr old with extensive psoriasis. Topical treatment not successful Being teased and afraid of going swimming. 6 month wait for specialist appointment at Insufficient funding for paediatric Dermatology leading to long waiting times. Faster referral time to see specialist in correct clinic (ie Paediatric). Nurses able to spend longer with patients explaining how to use treatments for maximum benefit. Right treatment provided by GP but inadequate and incorrect Better information provided by nurses at clinics. Longer appointment times lead to more informed patients. Lack of multidisciplinary teams. Lack of audit and review of cases, treatment and outcomes. Standards of care are provided and audited across New Zealand. Records of all cases are available for review and audit, including photographs. More time for teaching for Dermatologists 42 Current patient experience Issues identified paediatric service. Ended up at adult clinic where found that condition had deteriorated and spread. Advice from GP led to insufficient topical treatment and no diagnosis of secondary infection. Change of medication and appropriate advice led to significant improvement in psoriasis and also in quality of life. 5. Patch testing Young female hairdresser with hand dermatitis. Lots of time off work due to severe eczema. advice on how to use it. Length of consultation time with GP very short compared to time with Dermatologist. Dermatologist recommended comprehensive patch testing but access to this is limited. Costs of this could be covered by ACC. Patient experience under proposed model Benefits Longer time spent with health professionals as administrative tasks are carried out by other staff. Better education for GPs and nurses and clear referral pathways lead to better provision of services. Very rare to have nursing input at GP practice to provide education. Increased training for pharmacists will enhance the management of a range of skin conditions. Education of patients/caregivers vital to successful management of conditions. Limited access to patch testing in New Zealand. Patch testing is resource intensive. Guidelines for patch testing exist in other countries, e.g. UK, but not currently in NEW ZEALAND. Lack of data recorded on incidence and outcomes and no audits carried out. Patch testing available in timely way for identification of allergens and appropriate treatment and plan developed. Patient can be diagnosed accurately and continue in employment. Reduced time off work. Data on patch testing will be available for audit and review, leading to better understanding. Better informed to make decisions. Bank of allergens can be centrally held and distributed to regions as required. Standards of care maintained through Dermatologist led service, regular training and review processes. 43 Current patient experience Issues identified Patient experience under proposed model Benefits Access to Contact Dermatology and Occupational Dermatology very limited in New Zealand. 44 Appendix 4: ACC Claims Contact Dermatitis and Other Skin Related Condition ACC Claims (20092013)li Table 1: Summary of contact dermatitis claims lodged between 2009 – 2013 financial years. These figures include all conditions listed in the table below. The cost includes one or more services per distinct claim. Number of Financi distinct Cost Ex al Year claims GST 2009 305 $46,087 2010 205 $20,885 2011 129 $14,852 2012 110 $15,525 2013 94 $8,911 Table 2: Top 8 contact dermatitis diagnoses lodged between 2009 – 2013 financial years. Read Code Description Irritant contact dermatitis Contact dermatitis and other eczemas Irritant contact dermatitis due to other chemical products Contact dermatitis NOS Contagious pustular dermatitis Allergic contact dermatitis Allergic contact dermatitis due to other chemical products Other* 200 201 201 201 201 9 0 1 2 3 128 50 26 17 6 55 71 39 24 32 19 13 19 9 7 19 11 16 16 9 29 26 14 7 <4 5 12 6 5 <4 5 30 9 26 9 20 6 18 9 14 *Other includes all other dermatitis related descriptors where the value is too low to report separately 45 References i http://www.mcNew Zealand.org.New Zealand/get-registered/scopes-of-practice/vocationalregistration/types-of-vocational-scope/ Accessed November 2013 ii Statistics New Zealand website. http://www.stats.govt.New Zealand/browse_for_stats/population/estimates_and_projections.aspx Accessed 10.07.13 iii Medical Council of New Zealand website. http://www.mcNew Zealand.org.New Zealand/FindaRegisteredDoctor/tabid/267/Default.aspx. Accessed 10.07.13 iv A. Gandhi, M. Gandhi, S. Kalra: Dermatology in Geriatrics. The Internet Journal of Geriatrics and Gerontology. 2010 Volume 5 Number 2. DOI: 10.5580/9ed - See more at: http://archive.ispub.com/journal/the-internet-journal-of-geriatrics-and-gerontology/volume-5number-2/dermatology-in-geriatics-4.html#sthash.Twv0PHVV.dpuf Accessed 10.07.03 v Ministry of Health. 2012. Cancer: New registrations and deaths 2009. Wellington: Ministry of Health. vihttp://www.cancerNew Zealand.org.New Zealand/assets/files/info/SunSmart/CostsofSkinCancer_NEW ZEALAND_22October2009.pdf vii Ministry of Health. 2013. Health Loss in New Zealand: A report from the New Zealand Burden of Diseases, Injuries and Risk Factors Study, 2006–2016. Wellington: Ministry of Health viii http://www.dermnetNew Zealand.org (Accessed October 2013) ix Skin Conditions in the UK; a Health Care Needs Assessment by Julia Schofield, Douglas Grindlay and Hywel Williams, published in 2009. http://www.nottingham.ac.uk/scs/documents/documentsdivisions/documentsdermatology/hcnaskin conditions uk2009.pdf x Royal College of Physicians. Consultant physicians working with patients, revised 5th edition (online update). London: RCP, 2013. xihttp://www.rcplondon.ac.uk/sites/default/files/consultant_physicians_revised_5th_ed_full_text_fin al.pdf xiihttp://www.cma.ca/multimedia/CMA/Content_Images/Inside_cma/Membership/profiles/Dermatol ogy_en.pdf (Last accessed 26.11.13) xiiihttps://www.hwa.gov.au/sites/uploads/The%20specialist%20dermatology%20workforce%20in%20 Australia.pdf (Last accessed 28.11.13) xiv http://dermatologytimes.modernmedicine.com/dermatologytimes/news/modernmedicine/modern-medicine-news/chronic-shortage-dermatologists-leavesso?id=&sk=&date=&pageID=2 xv http://www.dermnet.org.New Zealand/dermatologist.html (Last accessed 17.07.13) xvi http://healthworkforce.govt.New Zealand/tools-and-resources/for-employerseducators/workforce-statistics-and-information/medical-workforce/types xvii http://healthworkforce.govt.New Zealand/tools-and-resources/for-employerseducators/workforce-statistics-and-information/medical-workforce/types xviii Personal communication with Ann Giles, President New Zealand Dermatological Nurses Society Incorporated. xix Steven J. Ersser, RN, CertTHEd, PhD, et al, The contribution of the nursing service worldwide and its capacity to benefit within the dermatology field. International Journal of Dermatology 2011, 50, 582– 589 xx http://dermnetNew Zealand.org/dermatologist.htm xxi http://guidance.nice.org.uk/CSGSTIM (accessed 11/13) Guidelines for the management of contact dermatitis: An update. http://www.bad.org.uk/Portals/_Bad/Guidelines/Clinical Guidelines/Contact Dermatitis BJD Guidelines May 2009.pdf (last accessed 30/11/13) xxiii ‘Service Models for Acute and Chronic Disease Management in Dermatology’ - commissioned by the Workforce Review Board and prepared by the Dermatology Workforce Group (2007) http://www.ichthyosis.org.uk/wp-content/uploads/2011/02/Service-Models-Final-February-2007.pdf xxii 46 xxiv Workforce planning for dermatology in the NHS’ – Workforce Review Team (2008) http://www.cfwi.org.uk/resources/publications/dermatological-nursing-article xxv ‘An Audit Of The Provision Of Dermatology Services In Secondary Care In The United Kingdom With A Focus On The Care Of People With Psoriasis’, British Association of Dermatologists (2008) http://www.bad.org.uk/Portals/_Bad/Audits/BAD%20Psoriasis%20Audit%2018.02.08.pdf xxvi Quality Standards for Dermatology: Providing the Right Care for People With Skin Conditions Primary Care Commissioning, UK (2011) http://www.pcccic.org.uk/sites/default/files/articles/attachments/quality_standads_for_dermatology _report.pdf xxvii Skin Conditions In The UK: a Health Care Needs Assessment http://www.nottingham.ac.uk/research/groups/cebd/documents/hcnaskinconditionsuk2009.pdf xxviii Specialised Dermatology Services (all ages) - Definition No. 24 http://www.specialisedservices.nhs.uk/info/specialised-services-national-definitions xxix Royal College of Physicians Census 2010 – Dermatology http://www.rcplondon.ac.uk/sites/default/files/dermatology-census-2010.pdf xxx Consultant physicians working with patients - revised 5th edition’ (2013) http://www.rcplondon.ac.uk/resources/consultant-physicians-working-patients-0 xxxi http://www.bdng.org.uk/documents/nursing_competencies_(2).pdf xxxii The expanding role of nurses in surgery and prescribing in British departments of dermatology’, N.H.Cox, on behalf of the therapy guidelines and audit subcommittee of the British Association of Dermatologists (1998) http://onlinelibrary.wiley.com/doi/10.1046/j.1365-2133.1999.02770.x/abstract xxxiii ‘A review of the impact and effectiveness of nurse-led care in dermatology’ Courtenay, M, Carey, N, Reading, UK (2006) http://www.ncbi.nlm.nih.gov/pubmed/17181673 xxxiv The expanding role of nurses in surgery and prescribing in British departments of dermatology’, N.H.Cox, on behalf of the therapy guidelines and audit subcommittee of the British Association of Dermatologists (1998) http://onlinelibrary.wiley.com/doi/10.1046/j.1365-2133.1999.02770.x/abstract xxxv http://www.rheumatology4u.com/bionursebjn.pdf xxxvi ‘A systematic review of advanced practice nurses’ skin cancer assessment barriers, skin lesion recognition skills, and skin cancer training activities’, Lois J. Loescher, PhD, RN (Associate Professor of Nursing) John M. Harris, Jr., MD, MBA (President) & Clara Curiel-Lewandrowski, MD (Associate Professor of Dermatology), Arizona (2010) http://onlinelibrary.wiley.com/doi/10.1111/j.1745-7599.2011.00659.x/abstract xxxvii Nurse practitioners’ knowledge and practice regarding malignant melanoma assessment and counseling’ Furfaro, T, Bernaix, L, Schmidt, C and Clement, J Illinois, USA (2007) http://onlinelibrary.wiley.com/doi/10.1111/j.1745-7599.2008.00334.x/full xxxviii Revised guidance and competencies for the provision of services using GPs with Special Interests (GPwSIs): Dermatology and skin surgery NICE Guidelines, Department of Health (2011) http://www.pcccic.org.uk/sites/default/files/articles/attachments/revised_guidance_and_competenc es_for_the_provision_of_services_using_gps_with_special_interests_0.pdf xxxixCase study 6: The General Practitioner with Special Interest (GPwSI) Service (Southern DHB) http://www.hiirc.org.New Zealand/assets/sm/Resource22113/attachments/aqijx8ye7l/The General Practitioner with Special Interest (GPwSI) Service (Southern DHB).pdf? xl Royal College of Physicians. Consultant physicians working with patients, revised 5th edition (online update). London: RCP, 2013. xli Working party report on minimum standards for Paediatric Services, British Association of Dermatologists and British Society for Paediatric Dermatology (2012) http://webjam3.s3.amazonaws.com/media/webjamtest/477/7a67166929174376982c4b17d5231c3e ___paediatric_working_party_report_final_draft_v1 xlii ‘ Time trends, ethnicity and risk factors for eczema in New Zealand children: ISAAC Phase Three’ Clayton, T et al (2013) Third phase of a research project looking at the prevalence of childhood eczema in New Zealand. 47 Information useful for describing burden of skin disease in New Zealand. The epidemiology of serious skin infections in New Zealand children: comparing the Tairawhiti region with national trends http://journal.New Zealandma.org.New Zealand/journal/125-1351/5104/ xliii Quality Standards for Teledermatology http://www.bad.org.uk/Portals/_Bad/Quality%20Standards/Teledermatology%20Quality%20Standar ds.pdf xliv Teledermatology: diagnosis, triage and effective care of dermatology Provided by: NHS Bristol, UK (2012) http://www.evidence.nhs.uk/qipp xlv Guidelines for the Management of Contact Dermatitis: An update (2009) http://www.bad.org.uk/Portals/_Bad/Guidelines/Clinical%20Guidelines/Contact%20Dermatitis%20BJ D%20Guidelines%20May%202009.pdf xlvi http://guidance.nice.org.uk/csgstim xlvii Australian Cancer Network Melanoma Guidelines Revision Working Party. Clinical Practice Guidelines for the Management of Melanoma in Australia and New Zealand. Cancer Council Australia and Australian Cancer Network, Sydney and New Zealand Guidelines Group, Wellington (2008). xlviii BMJ 2009;338:b607 xlix BMJ 2009;338:b1542 l http://www.psoriasis.org/about-psoriasis/treatments/phototherapy li Correspondence from ACC Business Analysis team (Received 01.11.13) 48