Great Basin College Course Syllabus Spring 2011 Course Title: Sections: Credits: Instructor: Instructor Contact: Classroom: Class time: Office Hours: Email: Organizational and Interpersonal Behavior – MGT 323 I01 Three (3) Stephen J. Theriault, MBA Cell Phone (775) 220-5582 WebCampus Internet Mon and Wed. 9:00 – 11:30 AM stephent@gwmail.gbcnv.edu Textbook: Organizational Behavior, 9th Edition Griffin, R.W., and Moorhead, G., South-Western, (2010) ISBN: 9780547167336 Catalog Description: A study of the interpersonal relations between individuals and groups in an organizational setting. Topics include leadership styles and techniques, organizational design, communication, decision making, motivation, perception, group behavior, and coping with stress. Prerequisite: Completion of an associates degree and MGT 310, or permission of the instructor. Course Purpose: This course is designed to explore the foundations of human behavior in all organizations. Each business organization has a unique structure and culture. This course examines various organizational designs, interpersonal relationships, usual small group behaviors, and interactions between managers and subordinates. Since the study of organizational behavior requires an interdisciplinary approach, topics covered in this course will include the theory, methods and principles of individual perceptions, values, and learning styles; group structures and dynamics; and organizational processes that occur regularly in any social gathering, such as, communications, decision-making, leadership, power and politics, conflict and stress management and change. This course is designed to help each student assess their own behavior and to provide opportunities for them to develop their own unique management style and interpersonal skills. This online class relies on the active involvement of all enrolled students. Therefore, students must follow the schedule precisely, read the textbook, watch the videos, and complete all assigned tasks for each chapter to get the most out of these assigned learning activities. 1 Course Objectives: This course teaches the fundamental elements and concepts of organizational behavior and interpersonal communication. Its specific objectives are: 1. 2. 3. 4. 5. 6. To provide a general understanding of the major relationships between business firms and the society in which they function; To develop key concepts and principles usable by managers as they cope with the firm’s dynamic environments; To provide some practice using analytical tools to selected social problems and various issues confronting today’s managers; To clarify, improve and broaden one’s personal philosophy of business and ethics; To strengthen the students’ communication and research abilities by exploring current business and society relationships; To provide the student with opportunities to utilize critical thinking skills to analyze and solve complex issues. Link of Objectives to Graded Items: Objective # 1 2 3 4 5 6 Measured by: Written Assignments & Tests Experiential Exercises & Chapter Quizzes Written Cases Written Assignments & Tests Written Assignments, esp. Case Studies Experiential Exercises, Handouts, Case Studies & Exams Methodology: This course is offered as an online class. In order for students to be successful, they should read the text, participate in the discussions, and complete the Chapter exercises and course work as assigned. Course content and all learning activities are presented using behavioral, affective, and cognitive formats with the end result focused on the student’s ability to apply the theories and concepts. Practical scenarios will be presented to allow students to develop their own unique management skills while examining what other managers have done when faced with these same dilemmas. Written Papers/Cases: Students are expected to complete the assignments as identified in the syllabus. In addition there will be two Google cases assigned during the course plus discussion topics requiring participation by the student. Discussions: A discussion topic will be posted for student’s consideration. Students can earn 5 points for an initial substantive post to the topic and an additional 10 points during the week with thoughtful and informative replies to their fellow students that enhances the 2 discussion and concept development. A substantive initial post would be approximately 100 to 150 words of quality insight from the week’s assigned materials and personal work experience that relates to the topic. Posts of “I agree” and others of similar limited depth do not qualify for points. Enhance our learning and engage each other in civil discourse. Tests: Tests usually consist of a combination of True/False, Multiple Choice, and/or Essay Questions. Because it is important for students to use the terms and concepts of this course, all tests and written assignments will require the student to use the vocabulary and apply the theories given various scenarios and practical examples whenever possible. The primary goal of each examination and assignment is to allow the students an opportunity to demonstrate their knowledge of the course concepts, within the time constraints available, and to apply these concepts even when given several competing alternatives. Students should draw upon their personal work and life experiences, as well as, information in the course to successfully complete all graded exercises in this course. Case Studies: The student should write a 500 to 750 word essay and answer the questions provided by the author. The student should relate the case to the chapter materials and issues. All students should do internet and/or library database research prior to writing his or her response. A cover page and a “sources cited” page are required components of the submission. Late Submission Penalty and *On Time Bonus: Chapter Assessments must be submitted within the time frames posted in the WebCT module. Failure to do so will cause the student to forfeit the points for that particular Chapter Assessment. Late submission of the Cases Studies will result in a 10% per day grading penalty up to four days late. No assignment will be accepted after 11:59 PM on the fourth day. Any student who posts all five of the exams and the two Case Studies by the original due dates; will receive a 25 point bonus at the conclusion of the semester as identified in the “Methods of Evaluation” below. Method of Evaluation: A standard grading scale will be used. The following items will be graded accordingly and with the following values on the overall course grade: Items Max. Value Per Assessment Exams (5) 100 Case Studies (2) 100 Assessments/Skill Builders (8) 20 Bi-Weekly Discussion (7) 20 *On-time Bonus 25 Total Total Value________ 500 200 160 140 25____________ 1025 Cumulative Point Grading Scale: 3 Final grades for the semester where the instructor employs the plus (+) and minus (-) grading system will be based on the following scale of cumulative points. 940 to 1000 points = A 900 to 939 points = A870 to 899 points = B+ 830 to 869 points = B 800 to 829 points = B770 to 799 points = C+ 730 to 769 points = C 700 to 729 points = C670 to 699 points = D+ 630 to 669 points = D 600 to 629 points = D0 to 599 points = F COURSE OUTLINE: The following course outline sets forth the course work for the Spring 2011 Semester. The course outline and schedule is subject to change and amendment at the sole discretion of the instructor. Any and all amendments shall be announced in class. WEEK #1 Week of January 24, 2011 Start of Spring 2011 Semester – Monday January 24, 2011 Topic – Introduction to Course Curriculum/Student review of deliverables Post personal bio to discussion thread and respond to peers Read Chapter 1: An Overview of Organizational Behavior Read Chapter 2: The Changing Environment of Organizations Reading Assignment to be completed before Week 2 – Ch 1 & 2. WEEK #2 Week of January 31, 2011 Topic – Introduction to Organizational behavior Complete Building Managerial Skills Exercise, pp.52 Read Chapter 3: Foundations of Individual Behavior Reading Assignment to be completed before Week 3 – Ch 3 WEEK 3 Week of February 7, 2011 Topic – Foundations of Individual Behavior Discussion 1: Post and respond to peers in a substantive manner Read Chapter 4: Motivation in Organizations Reading Assignment to be completed before Week 4– Ch 4 WEEK 4 Week of February 14, 2011 Topic – Motivation in Organizations Complete Self-Assessment Exercise, pg 114 Read Chapter 5: Motivating Employee Performance through Work Read Chapter 6: Motivating Employee Performance through Rewards Reading Assignment to be completed before Week 5 – Ch 5 & 6 Exam 1: Chapters 1-3 WEEK 5 Week of February 21, 2011 Topic – Motivating Employee Performance through Work and Rewards Discussion 2: Post and respond to peers in a substantive manner 4 Read Chapter 7: Managing Stress and Work-Life Balance Reading Assignment to be completed before Week 6 – Ch 7 WEEK 6 Week of February 28, 2011 Topic – Managing Stress and Work-Life Balance Complete Experiencing Organizational Behavior Exercise, pg 186 - 187 Read Chapter 8: Decision Making and Problem Solving Reading Assignment to be completed before Week 7 – Ch 8 Integrative Running Case Study – Part 1- Google, pg 52 - 55 – Due Week 9! WEEK 7 Week of March 7, 2011 Topic – Decision making and Problem Solving Discussion 3: Post and respond to peers in a substantive manner Read Chapter 9: Foundations of Interpersonal and Group Behavior Reading Assignment to be completed before Week 8 – Ch 9 Exam 2: Chapters 4 – 8 WEEK 8 Week of March 14, 2011 Topic – Foundations of Interpersonal and Group Behavior Complete Organizational Behavior Case “Denver Broncos”, pg 246 -247 Read Chapter 10: Using Teams in Organizations Reading Assignment to be completed before Week 9 – Ch 10 SPRING BREAK – MARCH 21 – 26, 2011 WEEK 9 Week of March 28, 2011 Topic – Using Teams in Organizations Discussion 4: Post and respond to peers in a substantive manner Read Chapter 11: Communication in Organizations Reading Assignment to be completed before Week 10 – Ch 11 Submit Google Case Study Part 1 Assignment from Week 6 WEEK 10 Week of April 4, 2011 Topic – Communication in Organizations Complete Self-Assessment Exercise, pg 303 - 304 Read Chapter 12: Traditional Models for Understanding Leadership Read Chapter 13: Contemporary Views of Leadership in Organizations Reading Assignment to be completed before Week 11 – Ch 12 & 13 Exam 3: Chapters 9 – 11 Week 11 Week of April 11, 2011 Topic – Views and Understanding of Leadership Discussion 5: Post and respond to peers in a substantive manner Read Chapter 14: Power, Politics, and Organizational Justice Reading Assignment to be completed before Week 12 – Ch 14 Integrative Running Case Study – Part 3- Google, pg 502 - 404 – Due Week 14! 5 WEEK 12 Week of April 18, 2011 Topic – Power, Politics, and Organizational Justice Complete Self-Assessment Exercise – Justice at Work, pg 378 Read Chapter 15: Conflict and Negotiations in Organizations Reading Assignment to be completed before Week 13 – Ch 15 WEEK 13 Week of April 25, 2011 Topic – Conflict and Negotiations in Organizations Discussion 6: Post and respond to peers in a substantive Read Chapter 18: Organization Culture Reading Assignment to be completed before Week 14 – Ch 18 Exam 4: Chapters 12 – 14 Week 14 Week of May 2, 2011 Topic – Organization Culture Complete the “Building Managerial Skills” exercise pg 492 Read Chapter 19: Organization Change and Development Reading Assignments to be completed before Week 15 – Ch 19 Submit Google Case Study Part 3 Assignment from Week 1 WEEK 15 Week of May 9, 2011 Topic – Organization Change and Development Discussion 7: post and respond to peers in a substantive manner Complete the “Building Managerial Skills” exercise pg 522 Prep for Exam 5 WEEK 16 Week of May 16, 2011 Exam 5 – Chapters 15, 18, & 19 STUDENT PREPARATION AND PARTICIPATION NOTES: Student Preparation: In order for a student to achieve a level of performance in this course that shall be considered adequate work or better, the student should dedicate two (2) to three (3) hours of work for credit value (i.e. 3 credits approximate 9 – 10 hours of outside work). This is the expectation level established by the instructor in the construction of the curriculum for this course and constitutes a general rule of thumb. Some students may need to dedicate more hours in preparation. The following procedures should assist a student in preparing for class quizzes, exams, and discussion. a. Read the assigned chapters and deliverables. b. Make appropriate notes to aid in material retention and understanding. c. Review your reading outline notes in preparation for the examinations. Student Participation All students are encouraged to participate in class discussions and each student has the opportunity to earn valuable points by their participation. An often-overlooked aspect of 6 class participation is thinking. Students shall be required to think. Your instructor adheres to the philosophy that there is no such thing as a “stupid question”. However, your instructor is not sympathetic when it comes to “ignorant questions”; those questions asked when it is obvious that the student has not completed the assigned readings in advance of a class session discussion. STUDENT CONDUCT AND RESPONSIBILITY Academic Integrity and Student Conduct: Student conduct shall conform to the standards of conduct as set forth in the Great Basin College 2010 – 2011 Catalog. Cheating in any form or manner could result in an automatic grade of “F” for this course for this semester. The instructor has a zero (0) tolerance policy on plagiarism and written submissions will be subject to plagiarism detection software. Grade of Incomplete: The instructor shall not employ the use of and shall not issue the grade of “I”, a grade of incomplete, in this course. ADDITIONAL MATTERS AND CONCERNS Disability Policy: In accordance with the provisions of the Americans with Disabilities Act (ADA) and other applicable statutory provisions, as a student with a disability you have the right to request needed accommodations. If you have a disability for which you will need to request accommodations, please contact the ADA Officer (Julie Brynes) in Elko at (775) 753-2271 at your earliest convenience to request timely and appropriate accommodations. Email and Telephone Policy: The instructor is available for contact via email and telephone. The instructor shall not address via email or telephone matters relating to grades, points or student confidential information. Assignments and Handouts shall not be sent to students by the instructor via email. Assignments shall not be sent to the instructor by students via email. Civility: Civility is a requirement. Students are expected to assist in maintaining a course environment that is conducive to learning. This includes appropriate verbiage and tone in the discussion environment. Acknowledgements A note of acknowledgement is extended to the following colleagues who have allowed the instructor to include formatting and material originally authored by them in previous syllabi. a. Dr. Beverly Smith: Associate Professor Accountancy, Business Administration and Paralegal Studies, Southwest Tennessee Community College. b. Dr. Steve Sloan: Business Administration Department Chair, MidAmerica Christian University. 7 c. d. e. Dr Bob Morin: Division Chair – Social Science, Education, Humanities, Public Service and Business, Professor of Political Science, Western Nevada College. Thomas L. Matula, PhD: Business Department Chair and Professor of Management Studies, Great Basin College Dr Jay Larson, Professor of Management Studies, Great Basin College 8