CAMBRIDGESHIRE EXAMPLE
Click here to visit the linked web page
6.0 – Conduct skills mapping
6.2 – Identify current skills
Having identified the skills needed to carry out the activities in the blockage areas of your pathway, this tool can be
used to help you establish whether or not your existing workforce has these skills. This information can then be
used to conduct a gap analysis, comparing the skills needed to those that the workforce actually has. Identifying
skills gaps and overlaps will help to develop workforce solutions to pathway blockages, such as additional training,
redeployment or new positions.
This template is one of a series related to the step of conducting skills mapping. The other sections of the toolkit
are listed/linked below:
© CfWI | 2011
1.0
Current and future landscape
2.0
Define the care pathway scope
3.0
Map the care pathway
4.0
Understand the current workforce
5.0
Identify pathway blockages
6.0
Conduct skills mapping
6.1
Identify skills required
6.2
Identify current skills <<< [YOU ARE HERE]
6.3
Gap analysis
7.0
Conduct workforce analysis
8.0
Redesign the care pathway
Modelling the workforce series
Introduction
DESCRIPTION OF THE STEP
This step helps you assess whether or not your workforce has the skills that were identified as necessary to carry
out activities in the blockage areas. This will identify gaps between what is required and what exists.
RELEVANCE TO WORKFORCE
Possessing the skills required to do your job effectively is an important part of job satisfaction and feeling that you
are adding value. Engaging with the workforce in a positive way to identify skill gaps should help to improve the
level of care they are able to provide, and will also increase job satisfaction.
© CfWI | 2011
Modelling the workforce series
The template
DESCRIPTION OF THE TEMPLATE
This template provides you with a framework to determine whether or not your workforce has the skills they
require to carry out certain activities effectively. For the purpose of this exercise, we are focussing on activities in
the areas which were identified as blockages in stage 5. This information will then be used to conduct a gap
analysis – do the people carrying out these activities have the necessary skills to do so effectively?
IDENTIFY SKILLS REQUIRED – FRAMEWORK
1.
In stage 4 understand the current workforce, you gained an understanding about who was carrying out
which activities. Based on this, establish which staff groups are currently carrying out the activities in the
bottleneck areas.
2.
From the list of skills produced in the previous step, draw up a checklist of the required by different roles
along the care pathway. A template is provided below. You can complete a specific checklist for each
individual role to compare individual skills and competencies, or a single checklist for all the skills and
competencies present in the pathway which will help indicate where other organisations possess skills
which might address each bottleneck.
3.
Distribute this checklist among the workforce (to as many people as you feel is appropriate, but at least 3
from each staff group) and ask them to indicate which skills they think they have. This should be done
anonymously. It should be communicated why this information is being collected and what it will be used
for.
4.
Collect the completed checklists to feed into the gap analysis template (step 6.3).
© CfWI | 2011
Modelling the workforce series
Discharge pathway checklist – Discharge Planning
Team
This checklist is to help us identify possible causes for some the bottlenecks in the discharge care
pathway. The checklist is completely anonymous and we would be grateful if you could complete it
honestly. Please consider the statements carefully, and circle the response that best matches you.
Thank you!
Role:
Band:
Compiling
assessments
and filling out
forms
I am able to identify that a patient will need a healthcare assessment for ongoing care
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am aware of which members of the MDT need to input into a healthcare assessment
for ongoing care
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am able to effectively complete, co-ordinate and run a healthcare assessment
process involving multiple members of the MDT
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am able to identify that a patient will need a social care assessment for ongoing care
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am aware of which members of the MDT need to input into a social care assessment
for ongoing care
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am able to effectively complete a social care assessment
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am able to follow-up actions and results from health/social care assessments e.g. I
know what next steps are for all available assessment outcomes
Strongly
disagree
© CfWI | 2011
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
Modelling the workforce series
I am able to effectively update care plans to improve and stabilise an individual’s
condition, taking into account resource availability
Strongly
disagree
Communicating
with out-ofcounties and
other external
organisations
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am aware of who to contact in the community when enquiring about ongoing care
services
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am aware of who to contact from out of county when enquiring about ongoing care
services
Strongly
disagree
Understanding
other people’s
roles
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I have full understanding of what everyone else in the MDT does, and how they should
input into the discharge process
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I have confidence that other members of the MDT fully understand my role
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I have confidence that other members of the MDT fully understand how to refer a
patient to me, and how to engage me in discharge
Strongly
disagree
Patients /
families not
wanting to
leave acute
setting
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am able to communicate with people in a manner, level and pace that is appropriate
to their understanding, culture and background, preferred way of communicating and
needs
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am able to provide accurate advice and information in response to queries about
discharge (or I know where to direct people if it is out of scope of my practice)
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
Through discussion, I can confirm the individual and any relevant family members
have fully understood and agree to the discharge arrangements
© CfWI | 2011
Modelling the workforce series
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I encourage individuals to ask questions about the ongoing services they may receive,
and provide appropriate answers
Strongly
disagree
Availability of
community
resources
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I have full knowledge of all resources and services which are available in the
community
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I know how to access information about current capacity available in community
resources
Strongly
disagree
Visibility of
DPT in acute
setting
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am able to advise and educate other professionals on the importance of effective
discharge planning
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I regularly attend MDT meetings on the wards and input into discussions to ensure
discharge planning is approached proactively
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am able to fully support members of the MDT in the discharge planning processes
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I am influential in planning ongoing care options for patients
Strongly
disagree
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
I effectively build a strong working relationship with my allocated wards to ensure
collaborative working around discharge planning
Strongly
disagree
© CfWI | 2011
Somewhat
disagree
Neutral
Somewhat agree Strongly agree
Modelling the workforce series