Curriculum Vitae Prateeksha Gehlot 946/125, Sunderpuri, Main Market, Near Railway Station Ghaziabad Contact No. 8377870202 / 8744000217 Email: ishika.gahlot@gmail.com Qualification: MBA from IGNOU Passed Bachelor in Business Administration from CCS University in the year 2011 Passed 12th from CBSE in the year 2008 Passed 10th from CBSE in the year 2006 Experience: Working as a POD Coordinator for the OPDs of - ENT, Audiometry, Urology and Nephrology, in Fortis Hospital Noida from 4th Nov 2013 till date Worked in IVF (In Vitro Fertilization) Centre as Hospital, Noida from May 2012 – Sept 2013 Worked as Patient Care Operator in the Information Centre of Fortis Hospital, Noida from Feb 2010 – May 2012 a Coordinator in Fortis Core Competencies: As POD Coordinator – 1. Coordination with the Doctors of ENT, Nephrology, Urology and Audiometry for the daily OPD activities and patient care. 2. Managing OPD appointments of the all the doctors of ENT, Nephrology, Urology and Audiometry. 3. Coordinating with Doctors and OT staff in scheduling surgeries and related formalities. 4. Initiate TPA formalities for the patients undergoing medical treatment and surgery. 5. Documentation of patient details undergoing treatment and surgeries. 6. Maintaining and analysing the Data of patient’s conversion from OPD to IPD, their diagnosis and prescribed investigations etc. As Coordinator in IVF: 1. Managing and scheduling appointments for the patients undergoing IVF. 2. Maintaining data of pertaining to the patient’s treatment summary and follow ups 3. Coordination with the patients and their attendants for timely medicines, injections, and doctor’s follow up, medical procedures related to IVF procedures. As Patient Care Operator and Team leader: 1. 2. 3. 4. Attending inbound patient calls and queries Scheduling appointments for patients Maintaining FOS data in coordination with FOS head. Coordination with the billing department for finalising planned discharges. 5. Preparing and maintaining duty roaster of the staffs of Information Centre. 6. Training the new entrants in handling patient calls and queries. Personal Details: Date of Birth: 2nd September, 1990 Marital Status: Unmarried Hobbies: Dancing, playing volley ball, Strengths: Hardworking, dedication to achieve targets, sincerity. Pratiksha Gehlot Date: