UTRECHT UNIVERSITY Academia 2.0 Using Hofstede’s cultural dimensions to study the relationship between ICTs and the Dutch academic culture Elisabeth Margot van Gent – 3183017 9/14/2014 Master Thesis: New Media and Digital Culture Tutor/first reader: Erik Huizer Second reader: Marianne van den Boomen Contents Abstract ................................................................................................................................................... 2 Chapter 1. Introduction ........................................................................................................................... 3 Chapter 2. Theoretical framework ........................................................................................................... 5 2.1 introduction ................................................................................................................................... 5 2.2 Power Distance Index in relation to ICTs: ...................................................................................... 5 2.3 Uncertainty Avoidance Index in relation to ICTs: ........................................................................... 6 2.4 Individualism vs collectivism in relation to ICTs: ............................................................................ 6 2.5 Masculinity vs Femininity in relation to ICTs: ................................................................................. 7 2.6 Critique on Hofstede’s theory ........................................................................................................ 8 2.7 Culture ........................................................................................................................................... 8 2.8 Subcultures .................................................................................................................................... 9 2.9 Digital immigrants versus digital natives ...................................................................................... 10 2.10 Digital humanities and the divide .............................................................................................. 11 2.11 Perceived ease of use ................................................................................................................ 12 Chapter 3. Method ................................................................................................................................ 12 3.1 Introduction ................................................................................................................................. 12 3.1 Participants .................................................................................................................................. 13 3.2 Justification of questionnaire ....................................................................................................... 14 3.3 Data collection ............................................................................................................................. 16 3.4 Measuring instrument ................................................................................................................. 16 3.5 Data analysis ................................................................................................................................ 16 Chapter 4. Results .................................................................................................................................. 17 4.1 Perceived ease of use .................................................................................................................. 17 4.2 Power Distance Index .................................................................................................................. 18 4.3 Uncertainty Avoidance Index ....................................................................................................... 19 4.4 Individualism versus Collectivism ................................................................................................. 20 4.5 Masculinity versus Femininity ...................................................................................................... 21 4.6 Comparing the disciplines ............................................................................................................ 22 Chapter 5. Findings ................................................................................................................................ 23 5.1 Perceived ease of use .................................................................................................................. 23 5.2 Power Distance Index .................................................................................................................. 24 5.3 Uncertainty Avoidance Index ....................................................................................................... 25 5.4 Individualism versus Collectivism ................................................................................................. 25 1 5.5 Masculinity versus Femininity ...................................................................................................... 25 5.6 Comparing the disciplines ............................................................................................................ 27 Chapter 6. Conclusion ............................................................................................................................ 28 6.1 Limitations ................................................................................................................................... 28 6.2 Recommendations ....................................................................................................................... 28 6.3 Conclusion ................................................................................................................................... 29 8. Literature ........................................................................................................................................... 30 Appendix A. Questionnaire .................................................................................................................... 34 Appendix B. ............................................................................................................................................ 36 Confirmatory Factor Analiysis ............................................................................................................ 36 Independent Sample T-test ............................................................................................................... 38 Non-Parametric Mann-Withney U ..................................................................................................... 40 Tests of Between-Subjects Effects ..................................................................................................... 42 Abstract This study compares two subcultures in the Dutch academic world in order to investigate the relationship of mutual shaping between academia and Information and Communication Technologies (ICTs). The two groups are divided according to year of birth, academics who were born before 1980 are considered digital immigrants, academics born after 1980 are considered digital natives. By doing so, the influence of growing up with ubiquitous ICTs was measured. The data was collected in the form of a cross-sectional survey. The results of this survey were analysed using Hofstede’s four dimensions of culture (Power Distance Index, Uncertainty Avoidance Index, Individualism vs. Collectivism and Masculinity vs. Femininity). The outcomes show significant difference in two of the four dimensions, namely Power Distance index and Masculinity vs. Femininity. I suggest potential clarifications for these outcomes and, due to the low significant difference between the groups, possible other ways of studying the effects of ICTs on Dutch academia and vice versa. Keywords: Academia, ICTs, (sub)-culture, digital immigrants, digital natives 2 Chapter 1. Introduction Over the past two decades, the use of Information and Communication Technologies (ICTs) in academia has gone through an unprecedented growth. As such, there has been a large amount of research conducted in the field of ICT use in companies and in home situations (Calhoun, et al., 2008; Dewett & Jones, 2001; Fulk & boyd, 1; Stohl, 2001), yet there is still a hiatus in the literature when it comes to ICTs and academia. This is of concern, considering the fact that these new ways of communicating, collaborating, collecting, storing and distributing data are changing basic aspects of conducting academic research. In addition, there has been a lot of attention for the way ICTs change societies and groups, but how these societies and groups are changing (the use of) ICTs is still a relatively unprecedented field. ICTs have become ubiquitous in academia and most research related practices are now depended on these technologies. The ICTs discussed are always being used in a social context therefore it is important to investigate the way people from different cultures affect and are being affected by the ICTs they use. This is why this study proposes to investigate the relationship of mutual shaping between academia and ICTs. In 1996, Robin Williams and David Edge wrote an article about this phenomenon, named “The Social Shaping of Technology”. This study critiques ‘the social shaping of technology’ (SST) theory as proposed by MacKenzie and Wajcman (1985) and proposes to examine more than just the outcomes of technological change, by incorporating ‘the content of technology and the particular processes involved in innovation’ (Williams and Edge, 1996. P 865). In other words; the two propose to view the matter of influence between culture and ICT as a circular motion, instead of a one-way street. Each of the two elements can result in changes in the other because culture is a part of technology and the other way around. In other words; cultures might influence ICT use and ICT use might affect cultures. “Neither we nor ICTs are slaves to the other” (Slack & Wise, 2002. 486). This statement shows that there is no principal force; ICTs are the focus of meaning construction, as well as the enablers of meaning construction. Within the academic culture, as within most other cultures, “the ICTs and communicative actions have become inseparable” (Silverstone & Haddon, 1996). Because ICT and culture are both in constant flux, empirical research remains important to further explain this symbiotic relationship of mutual shaping. The significance here is that once one understands the different facets of the relationship between ICTs and academia, it is easier to adapt the development of ICTs to a specific market, like academia, in a much more efficient way. In the Netherlands, there has been a lack of research focussing on the use of ICTs among academics and students, especially compared to countries like the United States and Great Britain (Betts, 2003; La Velle et al., 2003; Osborne & Hennesy, 2003; Trindade, 2002; etc.). Therefore this thesis offers a new way of investigating the relationship of mutual shaping by using Hofstede’s cultural dimensions. This theory, developed by the Dutch psychologist Gerard Hofstede, is a framework for cross-cultural communication. The use of this well-known theory was chosen because when one investigates two groups with different backgrounds, it becomes clear what the differences are between those groups and with that, what the influence of the different backgrounds is. According to Hofstede, using this theory, one gains insight in the effects of a society’s ‘culture’ on the values of its members (Hofstede 1991). As this study is focussed on the relationship of mutual shaping 3 between academic culture and ICTs in the Netherlands, it was decided to classify two sub-cultures within Dutch Academia, namely digital natives and digital immigrants. According to the Oxford English Dictionary, a digital native is a person born or brought up during the age of digital technology and so familiar with computers and the Internet from an early age.1 Prensky, who coined the terms in 2001, explained that, in the history of education, it has been normal for students to differ from previous generations. However, because of the arrival and the omnipresence of ICTs, he believes a really big discontinuity has taken place; “One might even call it a “singularity” – an event which changes things so fundamentally that there is absolutely no going back. This so-called “singularity” is the arrival and rapid dissemination of digital technology in the last decades of the 20th century”(Prensky, 2001a. P1) To underline this development, Prensky introduced the term digital immigrant. Digital immigrants can be seen as the direct opposites of digital natives. As a disclaimer, he states that every Immigrant adapts himself at his own pace. “As Digital Immigrants learn – like all immigrants, some better than others – to adapt to their environment, they always retain, to some degree, their "accent," that is, their foot in the past. The “digital immigrant accent” can be seen in such things as turning to the Internet for information second rather than first, or in reading the manual for a program rather than assuming that the program itself will teach us to use it” (Prensky, 2001a. P2) By using Hofstede’s theories on cultural dimensions several differences and similarities between the two sub-cultures should emerge. The interesting part about Hofstede’s theory is that it focuses on the specifics of the cultural dimensions of a culture, allowing the research to compare two groups, whether they are completely different or (partly) similar. This research will show if and if so, how digital natives and digital immigrants differ from each other. By doing that, an understanding of how ICTs are shaping the scientific community and vice versa might emerge. In order to define the mutual influence of academia and use of ICTs the following question was composed: To what extent is there a distinction in use of ICTs between digital natives and digital immigrants and is this distinction measurable using Hofstede’s cultural dimensions? In this study, the relationship of mutual shaping as described by Williams and Edge (1996) between ICTs and (academic) culture is perceived as existing. Therefore the focus will not lie on the nature of this relationship but on the influence of both elements. Secondly, this research will concentrate on those elements in which the influence is most noticeable. Due to the fact that the method and the theoretical framework are so intertwined, it was decided to first to set out the theoretical framework in chapter 2. After that the methodology will be explained in full depth. In chapter 4 the results of the analysis are set out and the findings of the analysis will be described in chapter 5. The conclusion is to be found in chapter 6 and this study will be completed with future directions and limitations that are discussed in chapter 7. 1 http://www.oxforddictionaries.com/definition/english/digital-native 4 Chapter 2. Theoretical framework 2.1 introduction How does one measure the mutual effects between ICTs and academia? This is not a question that is easily answered, since these effects can vary widely and are often hard to identify because they manifest themselves in processes. This makes it difficult to produce hard claims. As mentioned before, to answer the main question, it has been decided to use a theory called Hofstede’s cultural dimensions theory. It is, however, important to keep in mind that in this study, Hofstede’s cultural dimensions will be used at a high level of abstraction. Due to time and space restrictions it is not possible to fully employ the theory. Hofstede developed the original model for cultural dimensions in the 1960s and 1970s to examine the results of a world-wide survey of employee values by IBM. One of the most important aspects of this particular theory is that by examining large sets of data, differences between cultures could be explained and quantified. The theory on cultural dimensions is originally based on four dimensions of culture; Power Distance Index (PDI), Uncertainty Avoidance Index (UAI), Individualism versus collectivism (IDV) and Masculinity versus femininity (MAS). These dimensions were identified through analysing group-level data collected from IBM employees in 40 countries around the world. More recently a fifth and a sixth dimension have been added: Indulgence vs Restraint (IND) and Pragmatic vs Normative (PRA). For this study, however, I chose to use only the first four dimensions, due to restrictions in time and space. The two dimensions that have been added later are mainly based on findings in Asia, and therefore have no place in this study. Hofstede argues that his framework “can serve to explain and understand observed similarities and differences between matched phenomena in different countries” (Hofstede, 1991. P 14). The differences between countries are, according to Hofstede, attributed to the national culture in those countries. To clarify the dimensions Hofstede constructed, they are explained below with regards to ICTs. 2.2 Power Distance Index in relation to ICTs: “The Power Distance Index […] can be defined as the extent to which the less powerful members of institutions and organizations within a country expect and accept that power is distributed unequally” (Hofstede et al. 2010. P 61). The lower the score in this index - countries like Norway, the Netherlands and the USA score quite low - the more limited the acceptation of power inequality and less dependence of subordinates on bosses. Low scores also show a preference for consultation and cooperation, in other words; there is more interdependence between higher and lower ranked people. Along the same lines, contrary to high PDI cultures, where emphasis is put on showing one’s identity and thereby revealing one’s status, in low PDI cultures people are more likely to mute their identity since it has less bearing on the communication process and the outcome (Watson, Ho & Raman, 1994). The PDI for the Netherlands is relatively low, which would mean that the results of this study will probably show that cooperation with the help of ICTs between lower and higher ranked academics is 5 accepted and widely spread. Think for example of how social media influence the way subordinates contact their boss or even their boss’s boss. ICTs make it easier for academics to discuss topics among higher and lower ranked colleagues in an efficient and accessible manner. Similarly, where before discussions took place in journals, now there are possibilities to do so online. The influence of ICT on academia in this case is that it lowers the Power Distance Index, therefore lowering barriers between high and low ranked academics. The second element of the Power Distance Index focusses on conveying ones status. ICTs facilitate myriad ways of conveying ones status, for example in the form of accomplishments and successes on profile page. The hypothesis for this element is that due to the use of ICTs, the digital natives that participate in this study are more prone to showcase their identity than digital immigrants, because of the myriad ways to do so and the peer pressure that is created by the platforms or social networks. This would mean that the overall PDI score would be increased, as the need of conveying ones statues is a sign of high PDI cultures. When looking at both elements of this index, the expected outcome is that there is no difference between the groups, because the first hypothesis claims that the Power Distance Index for natives will decrease and the second hypothesis claims that this index would be increased. When studying the individual questions, however, it is expected that there is a difference between the two groups. 2.3 Uncertainty Avoidance Index in relation to ICTs: Hofstede defines this concept as: the extent to which the members of a culture feel threatened by uncertain or unknown situations (Hofstede, 1991. P13). How do users of the ICTs accommodate ambiguity and uncertainty in the workplace? The Netherlands has a relative low score on the UAI. In cultures like the Dutch culture, there is less need for predictability and written and unwritten rules to guide tasks. Due to less rule dependency, these cultures are more trusting than their counterparts (De Mooij, 2000). This may lead to early experimentation with, and adoption of, new ICTs and the use of multiple technologies in their working tasks (Maitland and Bauer, 2001; Veiga et al., 2001). Hofstede states that the level of uncertainty and ambiguity found in a culture profoundly affects how institutions are organized and managed (Hofstede, 1983). Hofstede listed specific characteristics of low UAI cultures, saying that managers often depend on expert opinions of workers from lower down in the hierarchy. This will result in the fact that managers don’t have to be experts in the field they manage (Hofstede, 1991). This works similarly in interdisciplinary research in academia; with the use of ICT it is easier to collaborate, and assign specific jobs to experts. Consistent with that logic, low UAI will therefore likely affect how individuals choose media for their communication tasks (Straub, 1994). The first hypothesis for this pillar is that digital immigrants are less prone to try new platforms and therefore have a higher uncertainty avoidance index than natives. Subsequently, the second hypothesis for this pillar is that natives are more likely to use multiple platforms, whereas immigrants like to limit the amount of ICTs they use. 2.4 Individualism vs collectivism in relation to ICTs: The third dimension focusses on the relationship between the individual and the group. This dimension, as well as the next, uses a scale measurement and for this particular dimension cultures are either labelled ‘individualistic’ or ‘collective’. On the one side of this dimension, called 6 individualism, individual ties are loose and everyone is expected to look after themselves. In collective societies, people are formed in strongly cohesive groups. The position of a (sub-) culture within this dimension is mirrored in whether the self-image of the members of said cultures is defined in terms if “we” or “I”. In cultures that score highly on individualism, personal accomplishments and productivity are emphasized. The time and effort required to establish or maintain relationships is often compromised to get the job done. In short, in individualistic societies, the task will normally prevail over any personal relationships (Hall, 1976). What is interesting to question about this subject with regards to ICT is for example; do social networks influence individualism and collectivism? This pillar is especially thoughtprovoking, because it is arguable that the use of ICT can both influence individualism and collectivism. In societies that score highly on collectivism, people feel that they belong in groups that take care of them, paying these groups back in loyalty. The first hypothesis here is that natives will score higher on individualism than immigrants with regards to personal accomplishments; this is related to a phenomenon that was discussed in the chapter about the Power Distance Index. ICTs challenge users to put more and more emphasis on personal features, for example by providing extensive personal pages on LinkedIn or other social media, and therefore seem to be enhancing individualism. In other words; natives will show more individualism on the questions about personal accomplishments. On the other hand, the second hypothesis is that ICTs also strengthen cohesiveness within groups. ICTs offer new, faster ways of forming groups and enhance ways to maintain membership within these groups. Social media play in to the fact that human beings love and need to be part of a group. This hypothesis focusses on the questions about cohesiveness within groups. This would mean that ICTs both play in to the individualistic as well as to the collective nature of humans and with that, of academics. If this would be true, it would mean that the aspects of the Collective versus Individualistic pillar in the case of academic culture may need to be revised. 2.5 Masculinity vs Femininity in relation to ICTs: In Hofstede’s view, cultures are either masculine or feminine; masculinity stands for societies where social gender roles are clearly distinct, feminine societies have blurred boundaries when it comes to gender roles. Besides that, masculine cultures value assertiveness, and focus on success, while feminine cultures value modesty, tenderness and quality of life (Hofstede, 1991). Given the value placed on modesty in more “feminine” cultures, Triandis (1995) asserts that individuals from such cultures don’t like to stand out – that is, be unique or conspicuous —unlike the more assertive and career-seeking individuals found in countries that are more masculine. Think about skills and endorsements on LinkedIn and other platforms for example. Research shows that femininity crosses over from the space of home to the work space (e Silva & Sutko, 2009). In feminine cultures, for example, it is more accepted to watch TV at work, or to check the news or your personal online networks. Masculine societies have a stricter task orientation, in other words, rules are stricter and people are expected to follow them (Hofstede, 1991). The first hypothesis in this pillar is that the boundaries between work and home are less clear with natives and thus natives are more feminine than immigrants. As the natives grew up surrounded by ICTs, they might be better at dividing their attention between ICTs for personal and professional use. 7 The second hypothesis is that ICTs give users more insight into others’ accomplishments, and therefore focus on success and assertiveness. This is based on the assumption that natives are more sensitive to success and assertiveness than immigrants because of this insight, which would make the natives more masculine. Again this would mean that the aspects of Hofstede’s pillar of MAS might need to be revised for academic culture. 2.6 Critique on Hofstede’s theory Hofstede’s theory has been an important model for cultural research, but it has also endured quite some criticism, which is typical for any pioneer model. This part of the theoretical framework will focus on two themes of critique; individual stereotyping and the complexity of culture versus the simplicity of the model. One of the main problems with Hofstede’s model is that the derivation of individual level information from group level data could possibly lead to incorrect stereotyping. Hofstede cautions his readers about this mind set, but as Imwalle and Schillo demonstrated with their paper, Masculinity and Femininity: The taboo dimension of national cultures, it is not easy to resist the temptation and Hofstede does not provide the readers with suggestions to avoid this way of thinking (Imwalle and Schillo, 2004). Peter B. Smith, who wrote a paper about Culture’s Consequences in 2002, offers a viable solution to this problem; the separate testing of hypotheses of both group-level and individual-level data. Even though Hofstede recognizes studies like that conducted by Smith, he continues to focus exclusively on group-level findings. Others, like McSweeney (2002) comment on Hofstede’s model because of its simplicity. McSweeney expresses his concern about the four dimensions by stating that they do not deal with the ultimate complexity of culture. He also states that other dimensions should be considered when one wants to research and make solid statements about culture. Hofstede reacted to McSweeney’s critique, by declaring that the dimensions he constructed are universal but do not exclude other dimensions that differentiate one culture from the other (Hofstede, 2001). Therefore it is important to keep in mind that Hofstede’s dimensions are a framework that can be developed and adapted in order to fit into a study. Williamson (2002) agrees with this and suggests that although the dimensions seem simplistic, they offer a practical method for quantitative analysis. 2.7 Culture In order to be able to define digital natives and digital immigrants as sub-cultures, it is important to define the term culture. According to Hofstede et al. culture in the narrow sense mostly refers to the training or refining of the mind (Hofstede et al. 2010. P516). We often think of culture as only this; for example in the form of education, arts, literature etc. Among social anthropologists, this narrow version of culture is often referred to as ‘Culture One’. Culture, or civilization, taken in its broad, ethnographic sense, is that complex whole which includes knowledge, belief, art, morals, law, custom, and any other capabilities and habits acquired by man as a member of society (Tylor, 1871. P1). 8 This broad view is often referred to as ‘culture two’. “Culture two points to culture as mental software” (Hofstede, 1991. P5). This kind of culture contains much more (mundane) acts and habits, like eating, the way feelings are shown, but also how members of a certain culture interact with others in general. “In social anthropology, ‘culture’ is a catchword for all those patterns of thinking, feeling, and acting […]. Culture (two) is always a collective phenomenon, because it is at least partly shared with people who live or lived within the same social environment, which is where [culture] was learned” (Hofstede, 1991. P5). “Culture is the collective programming of the mind that distinguishes the members of one group or category of people from another” (Hofstede, 2001. P9). Hofstede defines groups and categories as follows; “A group means a number of people in contact with each other. A category consists of people who, without necessarily having any contact, have something in common (e.g. all women managers or all people born before 1940)” (Hofstede et al., 2010. P 6). In this study, two categories are researched. These categories consist of people who live within a certain culture, namely the Dutch culture. Even though not all participants have the Dutch nationality, they all live in the Netherlands and experience the Dutch morals and values, rituals and practices. Therefore they have ‘learned’ the Dutch culture. Hofstede explains the word ‘learning’ as follows; “[Learning] means modified by the influence of collective programming (culture) as well as by unique personal experiences” (Hofstede et al., 2010. P7). This collective programming does not only take place by living in a country; it is also set in motion by ‘living’ in organizational cultures within this country. As culture can be seen as the collective programming of the mind, according to Hofstede organisational culture can be defined as “the collective programming of the mind that distinguishes the members of one organisation from others” (Hofstede, 1991. P347). Therefore the Dutch academic scene can be addressed as a culture within a culture. 2.8 Subcultures In a broad sense, and in this study, a subculture is a group of people within a larger culture that distinguishes itself from the rest by having different values and norms. Among some researchers, like Nanda (1994) and Samovar, Porter and Stefan (1998), the consensus is that the term co-culture is more fitting. This derives from the fact that the different co-cultures co-exist. In order to avoid confusion, only the term subculture will be used in this study. In order to classify the two categories within the culture of academia, one needs to see the academic world in the Netherlands as overarching culture and the two generations discussed as subcultures. When using Prensky’s theory of digital natives and digital immigrants, this is possible because within this culture, different values and norms are accepted than outside of this group. This fits in with Hofstede’s theory because the cultural dimensions compare these values and norms in order to show similarities and differences. 9 2.9 Digital immigrants versus digital natives Over the past decade – the introduction of the term digital native took place in the early 2000s – quite a few studies have been conducted on the subject. The term was first coined by Marc Prensky, in 2001 in his paper Digital Natives, Digital Immigrants. This paper caused some uproar in the academic community and soon there were both adversaries and proponents of Prensky's theory. This section will serve as a theoretical framework of the developments and theories in the field of digital natives and digital immigrants. In order to make the distinction between immigrants and natives more tangible, Prensky listed a few characteristics which he assigned to digital natives. For example; natives are used to receiving information really fast and they like to parallel process and multi-task. They prefer random access (like hypertext) and work best when networked (Prensky, 2001a). According to Prensky, the assumption that students learn the same way as the have always done, is no longer valid. In the second part of Prensky’s paper, he explains that human brains wire themselves. He bases this on the latest research in neurobiology in 2001, which shows that ‘there is no longer any question that simulation of various kinds actually changes brain structures and affects the way people think, and that these transformations go on throughout life’(Prensky, 2001b. P1). According to Prensky, digital natives are immersed in and surrounded by technology, and because of that, they are more productive, more open minded, and possess a certain savviness that the immigrants lack (Prensky, 2001b). He also explains very clearly the differences between immigrants and natives. The most striking metaphor he uses to explain the difficulties encountered by immigrants is the ‘accent’ that remains. He states that even though immigrants are able to learn and adapt to the new environment, they still retain an accent. With regards to the educational system, he identifies this as the most influential problem; digital immigrants speak an outdated language (pre-digital age) and are thus struggling to teach a population that speaks an entirely new language. When Prensky wrote his papers in 2001, the digital skills described were very new, maybe even foreign to the Digital Immigrant. It seemed necessary to change the way students learn, communicate and collaborate. It is safe to say that, over a decade, things have changed. But not only for natives; immigrants have been developing themselves as well. More than 10 years after the publishing of Prensky’s paper, Davies, Halford and Gibbins (2012) question the original work of Prensky. They propose that polarized stereotypes are unhelpful in understanding young people’s relationships with the Web. They also state that “it could be potentially counterproductive in driving policy interventions founded on inadequate evidence”(Davies et al., 2012. P1). The paper points out that it is important to research background (education, family, peers, etc.) rather than whether they are natives or immigrants. Davies, Halford and Gibbins were not the only critics of Prenksy’s work; in 2009, Neil Selwyn wrote his view of the matter in his paper “The Digital Native – Myth and Reality”. He proposes to keep in mind but also look beyond the divide, ‘whilst [remaining] mindful of the changing information and technological “life worlds” of […] young people’ (Selwyn, 2009. P375). He stresses the importance of enhancing the understandings of the realities of technology use in contemporary society. Interesting 10 for this research is the fact that Selwyn does see the positive parts of the divide, where other critics often fail to look beyond. One of the biggest problems with texts like the one by Selwyn but also ‘Digital Natives: Ten Years After’ by Apostolos Koutropoulos (2011) and ‘Digital Natives? Investigating young people’s critical skills in evaluating web based information’ by Davies, Halford and Gibbins, is that they focus on the younger generation, in other words, the newest generation that uses the internet and ICTs. Even though these texts are all relatively new, the authors do not take into account the fact that the digital natives described by Prensky, are now in the age group 24 to 34 years. They are ready to enter, or have already entered the scientific landscape. It is important to keep in mind that there have been conducted numerous empirical studies into the Prensky’s claims and many of them could not support these claims. Helsper and Eynon (2010), for example, state that it is also important to look at “the extent to which the differences between digital natives and digital immigrants can be explained by generational differences” (Helsper and Eynon, 2010. P 4). This means that it is not exactly clear whether the differences between generations stems from growing up with ICTs versus not growing up with ICTs or it simply derives from differences in generations and therefore influenced by a myriad of other factors. Even Prensky has conveyed reservations about the legitimacy of the concept of digital natives and digital immigrants he coined (Prensky, 2009). He, however, also state that the categories are still useful, as it can be helpful to categorize learners into types in order to analyse their behaviour. It can be helpful to create categories in order to be able to make general statements. The problem however with general statements, as Prensky also admits, is that the types in these categories are often inflexible. The result of this inflexibility is that often people who do not entirely fit into a category are placed anyway, without taking into account other (conflicting) data. Despite of the critique on Prensky’s theory, it was decided that for this study, his divide could be useful to investigate potential differences and similarities. 2.10 Digital humanities and the divide As explained above, Prensky states that young people today learn differently from their predecessors, due to having grown up in the digital age. According to him, this results in the fact that educational and pedagogical tools and methods that were once used to teach immigrants are no longer suitable for the digital natives. Instead of learning the same way previous generations have done, more and more educating is done using ICTs. In sciences, ICTs have been used for decades for purposes ranging from methods, tools, teaching, and even as study objects. In humanities however, ICTs are only now rising to their potential. Over the past decade, Digital Humanities has been developing as a field of research as well as an area of education and construction focussing on the node between computing and humanities. Digital humanities is basically a field of humanistic research where ICT or ICTs serve as a vital element of the methodology. This can mean ICTs are used in order to create or to process data, but it can also mean a combination of the two. “I consider “Digital Humanities” to be an umbrella term for a wide array of practices for creating, applying, interpreting, interrogating, and hacking both new and old information technologies. 11 These practices—whether conservative, subversive, or somewhere in between—are not limited to conventional humanities departments and disciplines, but affect every humanistic field at the university and transform the ways in which humanistic knowledge reaches and engages with communities outside the university” (Presner, 2010) The digital humanities debate is roughly divided into two camps. The one side consists of total believers, who are of the opinion that large-scale deployment of ICT is essential in the humanities to give new impulses to the entire field. The other side is made up of a group of critics who point out that ICTs are never neutral instruments and that therefore the influence of ICTs should be taken into consideration. They state that it is important to keep in mind that the use of ICTs requires thorough knowledge of and reflection on the instrument. The two groups, however, reached consent about one subject; they both believe that ICTs have established themselves in the academic world, that ICTs are made indispensable but that there is still room for improvement for ICTs as research tools for the humanities. One of the questions in the questionnaires used for this study focusses on the field of expertise of the participant. By adding this question, it is possible to divide the participants according to discipline (i.e. Alpha: humanities; Beta: science, medicine, veterinarian medicine, geoscience; Gamma: social and behavioural sciences, law, economics and governance), and with that, it is possible to compare the outcomes of the different disciplines. This will hopefully help gain insight in the way the different disciplines interact with ICTs and therefore shine a light on the issue of the digital humanities and the divide between digital immigrants and digital natives. 2.11 Perceived ease of use In order to interpret the outcomes of this study, it is important to gain insights into the perceived ease of use of ICTs among academics. In this paper, the perceived ease of use is defined as “the degree to which a person believes that using a particular system would be free of effort” (Davis, 1986. P 320). In 2011, Al-Hujran et al. conducted an extensive study into the perceived ease of use of ICTs and the actual use of ICTs, such as websites and services. They concluded that among other aspects, “the perceived ease of use was a significant predictor of the [users’] attitude toward using [ICTs]” (AlHujran et al., 2011. P 102). Because digital natives have been working with ICTs their whole lives, the hypothesis for this element of testing is that digital natives will have a relatively higher perceived ease of use than digital Immigrants. This derives from the assumption that it is easier for natives to learn to operate new ICTs and that they know better how to operate devices. Chapter 3. Method 3.1 Introduction In the elaboration of the central research question, nine hypotheses have been formulated, based on Hofstede’s four dimensions and the perceived ease of use in general. In order to investigate the nine hypotheses and with that to answer the main question, a quantitative research method was used. Surveys are often used to transform human experiences into numerical values. Researchers claim that “quantitative research is useful for giving intricate details of phenomena that are difficult to convey 12 with quantitative methods”(Strauss & Corbin, 1990. P19). Aliaga and Gunderson (2000) describe qualitative research as explaining phenomena by collecting numerical data that is analysed using mathematically based methods (in particular statistics). Therefore a quantitative method is justified for this study. As opposed to qualitative research, quantitative research is useful in an explorative study. These studies often require a large body of participants. Due to time and space limitations, it was not possible to perform a qualitative research on a large scale. This chapter will discuss the participants, the measuring instruments and the overall process of the study. 3.1 Participants As described earlier, a clear distinction has been made between digital natives and digital immigrants; therefore the sample mainly consisted of Bachelor students, Master students and PhD candidates (born after 1980) on the one hand, and scientific workers, professors, teachers and students (born before 1980) on the other hand. The native group has always worked with ICTs within their scientific career, whereas the immigrants have also used other ways of communicating, collaborating and networking. The only criterion participants from both groups have to meet is that they, in their daily lives, make use of ICTs when conducting academic research. The composition of participants came about at random, in other words, backgrounds, location and other factors were not taken into consideration. The distinction between natives and immigrants are solely based on age. Respondents born before 1980 are considered as digital immigrant, whereas digital natives are respondents born after 1980. It is therefore hard to state whether or not the sample was as random as possible. It is, for example, possible that the group of digital immigrants in this case is more tech-savvy than their peers, because of the way participants were approached; using ICTs. Table 1. Overview questionnaire Total questionnaires filled out Empty questionnaires Unusable questionnaires Total usable questionnaires Number 122 27 10 85 Percentage 100 22.1 8.2 69.7 Due to incomplete or empty questionnaires, 22.1 percent of the questionnaires were unusable. Another 8.2 percent were not usable due to irregular answers. The questions in these ten questionnaires were all answered with five stars. Due to the fact that these questionnaires were all coming from the same IP-address, a decision was made not to use them. Table 2. Survey respondents per group Digital immigrants Digital natives Number of participants 47 38 Percentage 55.3 44.7 13 Table 3. Inventory of the digital immigrants according to function Professor PhD student Post doc Other Total Number 31 2 7 7 47 Percentage 66.0 14.9 4.2 14.9 100 Table 4. Inventory of the digital natives according to function Bachelor student Master student PhD student Post doc Professor Other Total Number 5 18 5 2 2 6 38 Percentage 13.2 47.4 13.2 5.2 5.2 15.8 100 The differences between the two groups will be measured by the outcomes of the questionnaire. In cross-cultural research, it is common to compare groups with very different backgrounds, but for this study, it was decided to compare two rather similar ‘sub cultures’ in order to uncover the small details. 3.2 Justification of questionnaire The questions in the questionnaire have been drawn up using the four cultural dimensions developed by Hofstede and a general set of questions concerning the overall perceived ease of use. In this section of the method the decisions to use the particular questions are discussed. Perceived ease of use. The questions for this part of the questionnaire were developed for a study that was which was set up to investigate the acceptance and use of ICTs for teachers in higher education institutions. The main advantage of using existing – and with that tested – questions is that there is no doubt about the fact that the questions will measure what they convey to measure. The decision to use these questions was based on the idea that it is important to know how the participants feel about ICTs before testing the participants on the four cultural dimensions. This provides the study with a basis to go off from. Power Distance Index The four questions of the Power Distance Index were based on the two hypotheses drawn for this construct. PDI1 (The use of ICTs makes it easy to contact high ranked academics in my field) and PDI4 (ICTs enable me to engage in discussions with academics from different ranks) questions the extent to 14 which participants use ICT to contact higher ranked academics. Establishing and maintaining contact with higher ranked academics is an important aspect of the Power Distance Index. PDI2 (: ICTs help me express my academic identity) and PDI3 (: When using ICTs, conveying my status is very important to me) focus on the extent to which participants use ICTs to express status and identity. By asking these two questions, one gains insight in the significance or insignificance of conveying status and identity using ICTs. Uncertainty Avoidance Index The questions asked in the UAI focus on two subjects, namely the use of multiple ICTs (UAI1: When it comes to ICTs, I am an early adopter; UAI2: In my daily activities, I use a lot of different ICTs; UAI4: I use a lot of different ICTs to be able to communicate others) and rules and regulations (UAI3: It is important to have clear rules and regulations about ICT use in research). These two subjects originate from two important aspects of the uncertainty avoidance index; the extent to which users are afraid or prone to use new ICTs and the extent to which users feel the need for rules and regulations in order to avoid uncertainty. Individualism versus Collectivism In the IND pillar of Hofstede’s cultural dimensions theory, there are again two important elements; the dissemination of one’s personal accomplishments and groups success versus personal gain. These two elements show to what extent cultures are either individualistic or collectivistic. Personal accomplishments were questioned using IC1 (it is important to me to showcase my personal accomplishments using ICTs) and IC3 (having insight in other’s accomplishments through ICTs forces me into disseminating my own). The second element was tested using IC2 (Group success is more important than individual gain) and IC4 (I use ICTs to look after and take care of my environment (special interest group, work group, class mates, colleagues etc.). Masculinity versus Femininity The questions for the MAS pillar are as follows; MF1: It is important to me to be able to mix ICTs for personal and professional goals when working or studying; MF2: I use ICT that are officially meant for work for personal purposes; MF3: ICT enables me to engage in discussions with my peers worldwide and thus achieve better results; MF4: I use ICTs in order to get recognition for a job well done. Question MF1 and MF2 were constructed to test the extent to which the participants use ICTs for leisure and work purposes because using ICTs for different purposes is a ‘feminine’ action whereas maintaining strict distinction between the purposes for ICTs is a masculine aspect of culture. The final two questions, MF3 and MF4, focus on achieving and recognition, which both are masculine aspects of culture according to Hofstede. 15 3.3 Data collection Both groups filled out the questionnaire online. This questionnaire covered sixteen questions about specific features of Hofstede’s four dimensions of culture alongside four questions about the overall perceived ease of use. The latter part was inserted because it is important to know the participants’ general perception of ICTs. The data for this research was collected over a period of 10 days, from the 11th June 2014 until the 21st June 2014. The data collection was conducted using an online survey tool called KwikSurveys.com. This tool offers custom branding, useful and efficient ways to collect responses (through social media for example). To approach the participants (social) network sites, like Facebook, Twitter and LinkedIn, have been used, and large groups of academics were contacted by sending 400 emails. This group of academic consisted of Alpha, Bèta and Gamma academics, affiliated with several universities (among others; Utrecht, Eindhoven, Amsterdam). For ethical considerations the questionnaires were filled out anonymously. 3.4 Measuring instrument The study consists of a cross-sectional survey in which a single measurement took place by using a questionnaire consisting of two parts (see appendix A). The first part of the survey consisted of general questions about the participants’ background, such as age, affiliation with current faculty and whether the participant is a male of a female. The answers to these questions were of a nominal measurement level. Part two consists of five constructs each in turn consisting of four questions. These questions were answered with a five-point Likert scale, where one star is “I completely disagree” and five stars is “I completely agree”. The first set focussed on the perceived ease of use (question one through four), covering the questions about learning how to operate devices and the way ICTs are used to communicate with others. The second construct centred on the Power Distance Index (question five through eight). In this construct the questions posed focussed on contact with high ranked academic colleagues and expressing ones academic status. The third construct tested the individualism versus collectivism of the two groups by asking questions about group and individual success and how the participants stay up to date about their peers. The last construct focussed on Masculinity versus Femininity by asking questions about the blurred lines between personal and professional ICTs, alongside the aim for success and better results. The answers were coded and processed using the statistical application SPSS. During the test, use was made of a nominal scale for the fixed factors and an ordinal measurement level for the scale questions. 3.5 Data analysis In order to analyse the survey outcomes, four different analyses in SPSS were conducted. First a confirmatory factor analysis (CFA) was conducted. This is used to test the hypothesis that the items are associated with specific factors (Polit and Beck, 2008). In other words; “CFA allows the researcher to test the hypothesis that a relationship between observed variables and their underlying latent constructs exists […] the researcher uses knowledge of the theory, empirical research, or both, postulates the relationship pattern a priori and then tests the hypothesis statistically” (Suhr, 2006. P1) 16 After the CFA shows a relationship between the observed variables and the underlying construct, a Cronbach’s alpha reliability test will show whether the results contain internal consistency – or how closely related a set of items are as a group. Cronbach's alpha can be written as a function of the number of test items and the average inter-correlation among the items2. If the outcome of the Cronbach’s alpha is higher than .7, the construct possesses enough internal consistency. However, there are academics, like Moss et al. (1998) and Hair et al. (2006) who deem a Cronbach’s alpha between .6 and .7 as acceptable when the sample size is small, as is the case in this study. When the Cronbach’s alpha is considered sufficient, a Mann-Withney U test will be performed. This non-parametric test tests the null hypothesis which states that two groups are the same against the alternative hypothesis (two groups differ from each other in any way). This test shows whether or not there is a significant difference between the two groups. In order to test the difference between the individual questions, a T-test is used. A T-test is used when there is one independent variable (in this case immigrants and natives) and one dependent variable (in this case each of the questions on itself). If there were more than two independent variables, an ANOVA test would have been used, but since this was not the case, a T-test was performed. This test produces a T-value, which represents the number of standard units the means of the groups are apart. With this test, it is possible to state with a certain degree of confidence that the difference showed by the results of the sample group is too great to be a coincidence and therefore should also exist in the population pool out of which the participants were drawn. Chapter 4. Results 4.1 Perceived ease of use As previously mentioned, the first test conducted was a confirmatory factor analysis. The results of this analysis show that the Cronbach’s Alpha for this set of questions scores .866, which is higher than .7. This means that the consistency is more than high enough to conclude that the outcomes are reliable. The second test conducted was the Non-Parametric test, using the option Mann-Withney U test. The results here show that there is no significant difference between natives and immigrants when looking at the full set of questions (.993>.05). When examining the individual questions posed in the questionnaire, it becomes clear why the outcome of the Mann-Witney U test is so high; on all four questions both groups score exactly the same. This means that the hypothesis for this construct of the survey is disproved. Table 5: Perceived ease of use per group per question (0 = Immigrants; 1 = Natives) PEU-Q1 2 Group 0 N 45 Mean Std. Deviation 4,09 ,821 http://www.ats.ucla.edu/stat/spss/faq/alpha.html 17 Std. Error Mean ,122 PEU-Q1 PEU-Q2 PEU-Q2 PEU-Q3 PEU-Q3 PEU-Q4 PEU-Q4 1 0 1 0 1 0 1 38 4,00 ,870 ,141 45 3,80 1,014 ,151 38 3,84 1,001 ,162 45 3,73 1,009 ,150 38 4,00 ,870 ,141 45 4,11 ,832 ,124 38 4,00 ,959 ,156 Table 6. Computed PEU per group Computed PEU Computed PEU Group N Mean Std. Deviation Std. Error Mean 0 46 15,6739 3,23903 ,47757 1 38 15,8421 2,99122 ,48524 4.2 Power Distance Index The primary hypothesis for the first pillar of Hofstede’s cultural dimensions is; the influence of ICT on academia in this case is that it lowers the Power Distance Index, therefore lowering barriers between high and low ranked academics resulting in higher scores for immigrants. The second hypothesis focusses on conveying ones status; due to the use of ICTs, the digital natives that participate in this study are more prone to showcase their identity than digital immigrants, because of the myriad ways to do so and the peer pressure that is created by the platforms or social networks. First a confirmatory factor analysis was conducted to find out if the questions asked actually measure the intended construct (which is the Power Distance Index). Then the Cronbach’s Alpha analysis was conducted. The outcome of this analysis is .689, which is close enough to a .7 outcome. This means that there is enough consistency in the answering of these four questions, that the answers to these questions are sufficiently useful. When a Non-Parametric test was conducted, using the Mann-Withney U test, the outcomes show that there is a significant difference between digital natives and digital immigrants (p=<.05; .024). The mean for the immigrant group was 12.79, the standard deviation was 3.45 (Df = 82.94; T = 2.38; P = 0,020.). For the digital native group the following outcomes were shown; mean = 11.16; Standard deviation; 2.86 (Df = 82,94; T = 2,38; P = 0,020.). This means that the group consisting of digital immigrants scores higher than the group consisting of digital natives. The implication of this outcome is that digital immigrants have a lower Power Distance Index than digital natives. The independent T-test points out where the significance manifests itself; in three out of the four questions there is no significant difference, but the second question (ICTs help me to express my academic identity) shows a major difference between natives and immigrants. The immigrants have a considerably higher score here. This is a reverse outcome and therefore a contradiction with the second hypothesis. The second hypothesis is disproved, due to the lack of significant different between the groups in the outcome of the questions. 18 Table 7. Power Distance Index per group PDI-Q1 PDI-Q1 PDI-Q2 PDI-Q2 PDI-Q3 PDI-Q3 PDI-Q4 PDI-Q4 Group 0 1 0 1 0 1 0 1 N Mean Std. Deviation Std. Error Mean 47 3,96 1,021 ,152 38 3,47 1,246 ,202 47 3,51 1,199 ,179 38 2,87 1,095 ,178 47 2,27 ,963 ,144 38 2,11 1,034 ,168 47 3,16 1,331 ,198 38 2,71 1,063 ,172 Table 8. Computed PDI per group Computed PDI Computed PDI Group N Mean Std. Deviation Std. Error Mean 0 47 12,7872 3,45113 ,50340 1 38 11,1579 2,86192 ,46427 4.3 Uncertainty Avoidance Index The first hypothesis for this pillar is that digital immigrants are less prone to try new platforms and therefore have a higher uncertainty avoidance index than natives. The second hypothesis for the Uncertainty Avoidance Index is that natives are more likely to use multiple platforms, whereas immigrants like to limit the amount of ICTs they use. To find out whether or not the four questions concerning this dimension of Hofstede actually measure the intended construct, again a confirmatory factor analysis was conducted. The Cronbach’s Alpha analysis shows that three out of the four questions measure really well, scoring .832. To get this high score, it was necessary to leave out question three (“It is important to have clear rules and regulations about ICT use in research”). This results in the fact that it is possible to say that there is no difference between the two groups concerning the Uncertainty Avoidance index. The outcome of the Non-Parametric Mann-Withney U test is .254, which is relatively high. It is therefore justified to say that both groups, in contradiction with the hypotheses, behave the same when it comes to uncertainty avoidance with regards to ICTs. Therefore the two hypotheses for this construct have to be rejected. Table 9. Uncertainty Avoidance Index per group (0 = immigrants; 1 = natives) UAI-Q1 UAI-Q1 UAI-Q2 UAI-Q2 Group 0 1 0 1 N Mean Std. Deviation Std. Error Mean 47 3,02 1,485 ,221 38 3,39 1,264 ,205 47 3,40 1,338 ,199 38 3,84 1,128 ,183 19 UAI-Q3 UAI-Q3 UAI-Q4 UAI-Q4 0 1 0 1 47 3,40 1,195 ,178 38 3,16 1,197 ,194 47 3,13 1,408 ,210 38 3,26 1,155 ,187 Table 10. Computed UAI per group (0 = immigrants; 1 = natives) Computed UAI Computed UAI Group N Mean Std. Deviation Std. Error Mean 0 46 9,5435 3,72801 ,54967 1 38 10,5000 2,92935 ,47520 4.4 Individualism versus Collectivism The first hypothesis for the IDV dimension is that natives to score higher on individualism than immigrants with regards to personal accomplishments. The second, contradicting in terms of Hofstede’s theory, is that ICTs strengthen cohesiveness within groups and that this will influence the outcome of the questions concerning this construct. The main problem with this pillar is that the confirmatory analysis shows that there was little ground to say that the questions actually measure the construct (IDV). When conducting the Cronbach’s Alpha analysis, the outcome confirms this (.7>.512). When the lowest score (question 2) was left out, the outcome was still too low (.591). This means that it is not safe to address the outcome of the questions as being representative for the construct. That being said, it is possible to make statements about the individual questions even though the Cronbach’s Alpha is too low. Most questions of this pillar show no significant difference between the groups, except for the second question (Group success is more important than individual gain). Digital immigrants score significantly higher on this question (Mean = 3.72; Standard deviation = 0.994; Df = 83; T = 2.17; P = 0.033) than digital natives (Mean = 3.26; Standard deviation: 0.950; Df = 83; T = 2.17; P = 0.033). Because this question was left out of the Cronbach’s Alpha analysis, it is important to keep in mind that statements about this question can only be made when one is not considering the rest of the construct. Because of the low Cronbach’s Alpha score, and the lack of significant differences between de different groups, both hypotheses have to be rejected. Table 11. Individualism versus Collectivism per group ( 0 = immigrants; 1 = native) IDV-Q1 IDV-Q1 IDV-Q2 IDV-Q2 IDV-Q3 IDV-Q3 IDV-Q4 Group 0 1 0 1 0 1 0 N Mean Std. Deviation Std. Error Mean 47 2,60 1,268 ,189 38 2,24 1,195 ,194 47 3,76 1,004 ,150 38 3,26 ,950 ,154 47 2,98 1,055 ,157 38 2,71 1,037 ,168 47 2,91 1,184 ,176 20 IDV-Q4 1 38 3,21 1,119 ,181 Table 12. Computed IDV per group Computed IDV Computed IDV Group N Mean Std. Deviation Std. Error Mean 0 46 8,4783 2,68112 ,39531 1 38 8,1579 2,41086 ,39109 4.5 Masculinity versus Femininity The first hypothesis in this dimension is that the boundaries between work and home are less clear with natives and thus natives are more feminine than immigrants. The second hypothesis is that ICTs give users more insight into other’s accomplishments, and therefore focus on success and assertiveness. The first test that was conducted was the confirmatory factor analysis. The outcomes show that there is little ground to state something about the intended construct. When the first question was left out of the equation, the Cronbach’s Alpha analysis still only showed an outcome of .604. This is on the low side, but according to, among others, Moss et al. (1998) and Hair et al. (2006) this is just high enough to consider these three questions as being a correct measurement of the construct. The Non-Parametric Mann-Withney U test shows that when question 1 is left out, there is a significant difference between the digital native group and the digital immigrant group (P = <.05; .017). The mean for the immigrant group was 8,7234 the standard deviation was 2,75604. For the digital native group the following outcomes were showed; mean = 7,2895 and the standard deviation; 2,30050. The 2-tailed significance between the groups was .012, which is lower than .05 and therefore acceptable. Because there is a significant difference between the two groups, it is important to see where these differences come from. The Independent T-test shows that there are three out of the four questions where difference manifests itself; question 1, 2 and 3. The first question (It is important to me to be able to mix ICTs for personal and professional goals) was left out of the construct, but still has significance. The outcomes namely show that digital natives score relatively higher (Mean = 3.50; Standard deviation = 1.109) than the digital immigrants (Mean = 2.91; Standard deviation = 1.297). These outcomes are confirmative for the first hypothesis. The second question (I use ICTs that are officially meant for work for personal purposes) contributes to the construct and shows significant difference between the groups. In this case the digital immigrants score higher than the digital natives (0: Mean = 2.82; Standard deviation = 1.141; 1: Mean = 2.16; Standard deviation = 1.220). These outcomes do not add to the conformation of the first hypothesis. The third question (ICTs enable me to engage in discussions with my peers worldwide and thus help to achieve better results) again shows significant differences between the groups. Here the immigrants (Mean = 3.59; Standard deviation = 1.257) also score higher than the natives (Mean = 2.97; Standard 21 deviation = 1.127). The second hypothesis can therefore be rejected, because this study shows that Immigrants more often use ICTs to contact others in order to achieve better results. Table 13. Masculinity versus Femininity (0 = immigrants; 1 = natives) MAS-Q1 MAS-Q1 MAS-Q2 MAS-Q2 MAS-Q3 MAS-Q3 MAS-Q4 MAS-Q4 Group 0 1 0 1 0 1 0 1 N Mean Std. Deviation Std. Error Mean 47 2,91 1,311 ,195 38 3,50 1,109 ,180 47 2,82 1,154 ,172 38 2,16 1,220 ,198 47 3,58 1,270 ,189 38 2,97 1,127 ,183 47 2,40 1,136 ,169 38 2,16 1,053 ,171 Table 14. Computed MAS per group Computed MAS Computed MAS Group N Mean Std. Deviation Std. Error Mean 0 47 8,7234 2,75604 ,40201 1 38 7,2895 2,30050 ,37319 4.6 Comparing the disciplines In order to compare the outcomes of the three disciplines, the data was divided into two groups of independent variables, namely digital natives and digital immigrants and alpha, beta, gamma. This is necessary if one wants to perform a 2-way Anova test. With this test the influence of the interaction between the two groups of independent variables on the dependent variable (the five constructs) was measured This test only showed a significant difference between the disciplines in the perceived ease of use (F: (2,62) 3,511; P: .036). These results were then further analysed with a post-hoc Tukey test to find where this difference could be found, however a direct influence between two different disciplines was not found. Therefore, it can be stated that the outcome showed a general difference on the perceived ease of use between the different disciplines, but no specific difference between for instance alpha and beta or gamma and alpha. The two-way ANOVA also indicated that there is no overall significant different between the group*discipline interaction and the influence on perceived ease of use. However, when observing the plot (see: figure 1) a fairly high mean difference between the groups can be found at the gamma discipline. To further test this difference, the gamma discipline was tested on its own using a NonParametric Mann-Whitney and an Independent Samples T-test. These results yielded a significant difference between digital natives and digital immigrants in the gamma discipline, namely: the digital immigrants score significantly lower on the perceived ease of use than the digital natives. 22 Figure 1: Plot Perceived Ease of Use Table 15: Computed PEU for Gamma Group N Mean Std. Deviation Std. Error Mean Computed PEU 0 6 12,429 3,32666 1,35810 Computed PEU 1 12 15,500 3,37100 ,97312 Chapter 5. Findings 5.1 Perceived ease of use The results of the survey show that both digital immigrants as well as digital natives score the same on all of the questions posed in this construct. The mean for this set of questions was 15.67 for digital immigrants and 15.84 for digital natives. This means that participants of both groups consider ICTs relatively easy to use. On the one hand this can be considered as a desirable outcome, because in this case, it seems like the perceived ease of use does not influence the rest of results. On the other hand these results do not coincide with the hypothesis, which stated that digital natives have a higher perceived ease of use and thus this needs to be rejected. 23 5.2 Power Distance Index The most striking aspect of the Power Distance Index is that there seems to be an overall significant difference between immigrants and natives. In this case this results in the fact that immigrants have a lower Power Distance Index than natives, which is not in line with the hypotheses for this construct (the influence of ICT on academia in this case is that it lowers the Power Distance Index, therefore lowering barriers between high and low ranked academics resulting in higher scores for immigrants. And due to the use of ICTs, the digital natives that participate in this study are more prone to showcase their identity than digital immigrants). As PDI is defined as the extent to which less powerful members of institutions and organisations […] expect and accept that power is distributed unequally3, the results can be interpreted in two ways. 1. Immigrants are older and therefore are more likely to have a higher rank than digital natives which might change the point of view of the individual participants. 2. Immigrants are older and therefore are more likely to have a job in academia, where the group of the natives mostly consists of students, which also might influence how ICT users view the dissemination of status. The first statement is closely related to two of the questions asked in this construct, namely question 1 and question 4 (“the use of ICTs makes it easy for me to contact high ranked academics in my field” and “ICTs enable me to engage with academics from different ranks”). This statement can be explained as follows; the immigrants mostly have high ranked functions (at least 68.2 % has a function as high as a post doc or higher, see table 3), where the natives who participated in this study are mostly bachelor, master or PhD students (at least 73.8% is student, see table 4), and are therefore generally lower in rank. Research that is done by academic workers has other rules and regulations than research done by students, as students are still learning how to conduct research. The studies conducted by students are not likely to be published, where studies conducted by higher ranked academics are almost always written with the aim to publish, as “publishing has been the business model for academia for hundreds of years” (Nielsen, 2012. P160). Besides that, students often work with other students and their mentoring professors or other academic workers when conducting research. The need to reach out to academics in the field might be smaller than when one is already conducting research for publication. The second statement is related to the other two questions in this construct; “ICTs help me to express my academic identity” and “When using ICTs, conveying my status is very important”. The statistics show that this difference mainly derives from the answers to the question about expressing an academic identity; immigrants more often seem to express their academic identity using ICTs. This can be explained as follows; the digital immigrants in this study already work in the academic world, where students are still studying in the field and might chose not to pursue an academic career. In 2013 36.441 master students graduated opposed to 945 PhD students.4 This might influence the importance of expressing and conveying one’s academic status using ICTs and therefore explain the relatively low score of the digital natives in this study. 3 http://geert-hofstede.com/netherlands.html http://statline.cbs.nl/StatWeb/publication/?VW=T&DM=SLNL&PA=70962NED&D1=13&D2=a&D3=a&D4=0&D5=0&D6=0&D7=l&HD=110627-1140&HDR=G3,G4,G5,G6,T,G2&STB=G1 4 24 5.3 Uncertainty Avoidance Index The results of the Uncertainty Avoidance Index construct show no significant difference, however it is interesting to see that there is an overall relatively high difference when observing the means of the two groups. These outcomes show that the digital native group scores slightly higher on this construct, but due to the fact that the questions are inversed, this means that natives score lower on the uncertainty avoidance index. This confirms the hypotheses (digital immigrants are less prone to try new platforms and therefore have a higher uncertainty avoidance index than natives and natives are more likely to use multiple platforms, whereas immigrants like to limit the amount of ICTs they use) for this construct, but due to the fact that there is no significant difference, further research might be of importance for this construct. 5.4 Individualism versus Collectivism The factor analysis showed that question two did not fit into the same dimension as the other three questions. However, the reliability of the other three questions together had a Cronbach’s Alpha of .591, which is too low to make statements about the construct as a whole. The independent Samples T-test showed that there is no significant difference when these three questions are analysed as a group. It is, however, possible to analyse the questions individually. The interesting thing about the second question, although left out of the construct in the analysis, is that it has proven to be the only question out of four that were set up to measure IDV, that shows a significant difference. One could argue that the group of three questions were not correctly set up to measure the construct, but it is also possible that the second question is indeed an outlier in the construct. This is up for discussion. This problem should have been eliminated beforehand but due to limitations, it was not possible to do so. The outcome of the independent sample T-test of the second question (“Group success is more important than individual gain”) shows that immigrants value group success over individual gain (See table 11). This is not in line with the first hypothesis that natives score higher on collectivism due to ICTs. This outcome is interesting but due to the fact that the construct as a whole is not reliably measured, it is not possible to draw a generalized conclusion on the differences between individualism and collectivism between digital natives and digital immigrants. The only statement that can be made about this construct is that the differences between natives and immigrants as stated by Prensky cannot be confirmed, which, once again, underlines the fact that Prensky’s ideas about natives and immigrants need to be refined or overall dismissed. 5.5 Masculinity versus Femininity The Masculinity versus Femininity dimension is the construct with the most significant difference, both between individual questions as between the overall means of the two groups. The overall difference shows that the digital immigrants have a higher score than digital natives, but due to the fact that this dimension is of the scale variant, this does not mean that immigrants are more feminine or masculine. To further explore this construct, it is important to investigate the three questions that show significant difference (question one, two and three). The first question (It is important for me to be able to mix ICTs for personal and professional goals) focusses on the possibility to mix the use of ICTs for different goals. The results show that natives have 25 a significant higher score on this question. This means that natives are more feminine about mixing ICTs than immigrants, as it is considered more feminine to blur the lines between work and pleasure (e Silva & Sutko, 2009). This outcome confirms the hypothesis that natives are in a sense more feminine in their ICT use than immigrants. Question two resembles question one, in order to gain a more well-rounded insight into this element of behaviour. Remarkable is that in this case, the immigrants show a more feminine outcome, by having a higher score. The exact question refers to the use of ICTs that are officially meant for work, which might have caused the significant difference. This can be caused by a difference in semantics – the digital native group consists mostly of students, who might not consider their research for their study as being work. It might also derive from different relationships with or point of views on ICTs. Young people might consider their ICTs as being mostly for personal purposes and might therefore consider work as a side issue. However, concrete claims cannot be made about this so further research needs to be conducted to indicate what the reasons are for this outcome. This could be done by developing an extensive questionnaire that solely focusses on the different aspects of masculinity and femininity. Another way of studying this construct would be a qualitative one, for example by conducting in-depth interviews or focus groups. The final significant difference reveals itself in question three, which focuses on cooperation and the achievement of better results using ICTs. The results for this question show that digital immigrants score higher, and are thus more masculine. Immigrants seem to attach more value to better results, and with that success, than natives. The outcome of this part of the survey can be explained in two ways; 1. Immigrants more often work together with peers worldwide to achieve better results and therefore have a higher score 2. Immigrants are in this case academics, who tend to be more result-driven than their native counterparts. The first option can be explained like one of the statements in the Power Distance Index; where many senior academics already work in the academic field and therefore collaborate with other academics, many students only work with other students and their supervisors. The second option focusses on the result-drive of the participants. Students have different goals from academics. To pass their exams and courses, they need to meet standards set for their particular studies. This might cause them to be less (or differently) result-driven than digital immigrants, who mostly write to publish. In hindsight, result-drivenness should have been measured in a different way, in order to ensure neutrality. This could have been done by asking questions that focus solely on result-drivenness in various situations. Having said that, the findings show that natives have more feminine features when using ICTs where immigrants show more masculine characteristics. This is in line with the first hypothesis (the boundaries between work and home are less clear with natives and thus natives are more feminine than immigrants) but as the second hypothesis (ICTs give users more insight into other’s accomplishments, and therefore focus on success and assertiveness) is rejected, the mutual influence of ICTs and academia in the field of masculinity versus femininity could and should be further investigated. This could be done by further explicating the entire pillar of masculinity versus 26 femininity. By doing so, more in-depth questions could be developed, focussing on every detail in the pillar. 5.6 Comparing the disciplines As previously discussed, some significant difference was detected between alpha, beta and gamma academics. This difference, however, only manifests itself in the section about perceived ease of use. The plot and the overall data show that gamma academics have a lower score in the perceived ease of use of ICTs. Based on the results, it is possible to make two assumptions; 1. Gamma academics lag behind in the field of perceived ease of use of ICTs 2. Alpha and beta academics have a well-nigh score when it comes to perceived ease of use of ICTs. To explain the first assumption, it is important to look further into the results of the gamma academics because they show that there is a significant difference between immigrants and natives. The mean for this construct for gamma immigrants is 12.492, where the mean for gamma natives is 15.50. This means that natives find it significantly easier to use ICTs. This could mean that growing up with ICTs has influenced this particular group of participants. The second assumption can be explained as follows; the humanities (or alpha) academics are catching up with the sciences (or beta) academics when it comes to perceived ease of use of ICTs. In 1959, C.P. Snow gave a lecture about ‘the two cultures’, in which he considers humanities and sciences as being complete opposites. This outcome, however, shows that, with regards to the perceived ease of use of ICTs, alpha and beta sciences are more alike. This could be further explained if more researched was conducted in this field. But what does this lack of difference in perceived ease of use between alpha and beta academics mean for the digital humanities debate? Is there still ground to speak of digital humanities as if it is something completely different than ‘digital beta sciences’ would be? It might mean that it is time to look at what ICTs do with academia in general, instead of just investigating what ICTs do to humanities and stimulating only these developments. It might also mean that there has been a big shift in humanities because of ICTs but because it has not been measured before, it is impossible to make hard claims. It would be an interesting new study if this was measured in regular intervals to study the influence of mutual shaping over time. Oh the other hand, there seems to be a difference between the way alpha academics and gamma academics perceive the ease of use of ICTs. This difference is not significant, which means that it is not possible to make statements about it, but it would be a remarkable subject to further investigate with a larger group of participants. When looking at Hofstede’s four pillars, there seems to be no significant difference between the three disciplines, which points out that in academic culture aspect of the study, there is no difference in the relationship of mutual shaping between the different disciplines in academia and ICTs. 27 Chapter 6. Conclusion 6.1 Limitations In further research on this topic, one needs to keep in mind the limitations that have emerged during this study. First of all, future research should be more extensive. Although it is possible to make statements based on the results of 85 filled out questionnaires, it is not ideal. When the body of participants was divided into the three disciplines, the smallest group consisted of only 18 academics. Even though the study showed interesting results, this is very small and it is questionable if it is enough to make statements about these results. Besides the relatively small amount of respondents, there was another limitation concerning respondents. The group consisted of respondents who all voluntarily took part which in itself is not a big problem. The problem lies in the fact that the respondents were approached digitally, which could mean that the respondents are overall more tech savvy than their peers. Therefore it would be good to also approach participants in other, preferably non-digital ways. The recruitment of participants is also questionable, as it was digitally done. This means that digital refugees (digital immigrants who refuse to use ICTs) or less tech-savvy participants were not reached. In future research, this could be avoided by using both digital as manual ways of recruiting and executing of questionnaires. Furthermore, the questionnaire used contained four questions per construct, which might be considered (too) low as Hofstede’s theory is much more extensive than the extracted hypotheses show. Therefore, if more research was to be done on this topic, Hofstede’s theory should be deployed even further in light of this research subject, using every aspect of the model. This would give the reseach more ground to make more concrete conclusions. The next limitation of this research is the fact that one of the five constructs (Individualism versus Collectivism) did not measure the construct as was shown by the confirmatory analysis. To avoid this, it is advised to perform a pre-test. This does not only apply to this construct, but for all questions in the questionnaire. Pre-testing ensures that this kind of problem does not arise and the entire data set is usable. The final limitation is the fact that it will always be hard to find two ‘identical’ groups for this study as the people who are born before 1980 will most likely always have a higher rank than people who are born after. This limitation is unavoidable but one has to keep in mind that it does influence the outcome of the study. 6.2 Recommendations The implications of this research are that the divide between digital immigrants and digital natives is not as static as claimed by Prensky. However it also proves that there is a difference in how these two groups interact with ICTs and with that the effects of ICT use on the academic culture. Therefore I propose to further investigate the subject, in order to gain more insights. However, the results in this study show that the difference between natives and immigrants is not as strong as Prenksy stated in 2001. Therefore it might necessary to leave the discussion about immigrants and natives and solely focus on the relationship between culture and ICT use. This relationship requires new terms and new forms of operationalization in order to fully understand it. 28 This will ultimately lead to a better mutual understanding of each other and with that more valuable collaborations and ways of communicating. One way of conducting more research could be, like Smith (2002) proposed, looking into a combination of group-level data and individual-level data. By doing so, more well-rounded results could emerge as it would also leave room for specific insights of individuals. When one wants to research the immigrant/native divide despite of the findings, the two constructs in which significant differences have emerged should be examined in depth, as these outcomes generated a range of new questions. For example an entire research devoted to how academics react to certain rules and regulations of ICT use in research might be an interesting angle. It would also be interesting to gain more insight in the masculine versus feminine construct, as it can be argued that ICT use makes academics both more feminine as more masculine. This means that Hofstede’s categories do not apply as they did previously. Therefore it might be interesting to hypothesise and measure masculinity and femininity in a (completely) different way. This could be done, for example, by deciding to not make femininity and masculinity opponents, but using this pillar more as a sliding scale. Finally, a whole new study into the differences and similarities in ICT use between the different disciplines could give future generations insight into the mutual shaping of ICTs and academia. This would not only be beneficial for movements like digital humanities, but also for beta and gamma research and education. 6.3 Conclusion The goal of this study was to find an answer to the main question, by testing hypotheses using a quantitative research method. The research question was To what extent is there a distinction in use of ICTs between digital natives and digital immigrants and is this distinction measurable using Hofstede’s cultural dimensions? An answer to this question was found comparing the two groups, one having to learn to operate ICTs at a later age and one having grown up the ubiquity of ICTs. By using this method, the outcome showed differences on several aspects of Hofstede’s theory. It is however not clear what caused those differences; it can be growing up with ICTs but it can also be factors that do not have anything to do with being a digital native or a digital immigrant, like the hierarchical constructions within academia. The analysis and the findings in this study clearly show two elements of Hofstede’s cultural dimensions where digital natives and digital immigrants differ from one another. These two elements were the Power Distance Index and Masculinity versus Femininity. The difference measured in the PDI can be explained more than one way, so further research about this construct is advised. It is, however, interesting to see that digital immigrants have a lower power distance index than digital natives. As a product of the nature of the relationship of mutual shaping between ICTs and academic culture, it is not possible to say what influenced the Power Distance Index; the culture (i.e. having a higher rank influences PDI) or the ICTs (i.e. having access to and willing to use specific ICTs that influence PDI), but it is that this derived from the expression of identity using ICTs. It is, however, not possible to make hard claims about this. The Masculinity versus Femininity dimensions showed the most significant difference between the two groups. This led to the conclusion that digital natives have more feminine values than digital 29 immigrants when it comes to the use of ICTs. Growing up using various ICTs seems to have caused a shift in how users deal with ICTs and the desire to be able to mix ICTs for different goals. The results show that the lines between work and leisure are more blurred in the native group than in the immigrant group. It also showed a difference in the desire to achieve better results, by using ICTs to interact with peers worldwide. In general, there was less significant difference measured than expected. On the one hand this outcome indicates that the divide between digital natives and digital immigrants might not be as static as Prensky conveyed it to be. If the divide was as extreme as Prensky conveyed it to be and if it was still intact, it would show in the results. On the other hand, there was a significant difference in individual questions the other constructs, what results in the fact that further research into this topic may also be desirable. This could be done by posing new questions that relate to the questions that have shown difference, in order to further investigate these specific areas. By further exploring these specific subjects, it might be possible to adapt Hofstede’s theory into new theories in order to make it more fitting to investigate the habits and behaviours of academics and the differences and similarities between younger and older generations. This might be helpful for further development in ICTs in academia and therefore help to accelerate academic research. Because of the small difference between the two groups, and the lack of ground to make concrete statements about the relationship and its effects on both academia and ICTs, it might be necessary to study the phenomenon in a different way. This could be done by further investigating the difference in perceived ease of use between alpha, beta and gamma academics. This might show how the mutual shaping by establishing baseline for development, ensuring better comparisons between the three disciplines and with that more insight in the ways ICTs are influencing academic culture and vice versa. 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The following questionnaire is developed for academics who are currently active (working or studying) in the Dutch academic world and are using Information and Communication Technologies (ICTs) when conducting research. By ICTs I mean hardware and software, but also social networks and other platforms. The questions I will ask are mainly focussed on conducting research and should be interpreted as such. The survey will take 5-10 minutes to fill out. The data will be handled with care and will be processed anonymously. Thank you in advance! With kind regards, Lisa van Gent (Master student at the University of Utrecht, Ma New Media and Digital Culture) 1. I was born in: (1940-1949; 1950-1959; 1960-1969;1970-1979; 1980-1989; 1990-1999) 2. I am currently: a bachelor student a master student a PhD student a Post-doc fellow a professor other 3. I am affiliated with the following faculty of faculties: Geosciences Humanities Law, Economics and Governance Medicine Science Social and Behavioural Sciences Veterinary Medicine Other 4. I am: a male a female 5. To what extent do you agree with the following statements (1 star = I do not agree, 5 stars = I totally agree) I find ICTs easy to use 34 I find it easy to get a device to do what I want it to do Learning to operate new ICTs is easy for me The use of ICTs makes it easy to contact high ranked academics in my field ICTs help me express my academic identity 6. You are halfway there. To what extent do you agree with these statements: (1 star = I do not agree, 5 stars = I totally agree) When using ICTs, conveying my status is very important to me ICTs enable me to engage in discussions with academics from different ranks When it comes to ICTs, I am an early adopter In my daily activities, I use a lot of different ICTs It is important to have clear rules and regulations about ICT use in research I use a lot of different ICTs to be able to communicate others It is important to me to showcase my personal accomplishments using ICTs 7. Only seven questions left. Again, to what extent do you agree with the following questions: (1 star = I do not agree, 5 stars = I totally agree) Group success is more important than individual gain Having insight in other’s accomplishments through ICTs forces me into disseminating my own I use ICTs to look after and take care of my environment (special interest group, work group, class mates, colleagues etc.) It is important to me to be able to mix ICTs for personal and professional goals when working or studying I use ICTs that are officially meant for work for personal purposes ICTs enable me to engage in discussions with my peers worldwide and thus achieve better results I use ICTs in order to get recognition for a job well done 35 Appendix B. SPSS statistics Confirmatory Factor Analiysis Total Variance Explained Component Initial Eigenvalues Rotation Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % 1 2 3 4 5 6,923 2,416 1,731 1,258 1,128 34,616 12,082 8,655 6,288 5,641 34,616 46,697 55,352 61,640 67,281 3,359 3,345 3,328 2,123 1,301 16,795 16,725 16,638 10,617 6,506 16,795 33,520 50,158 60,775 67,281 6 ,839 4,196 71,477 7 ,767 3,834 75,311 8 ,743 3,715 79,026 9 ,680 3,401 82,428 10 ,512 2,561 84,989 11 ,485 2,426 87,414 12 ,432 2,162 89,576 13 ,382 1,911 91,487 14 ,362 1,811 93,298 15 ,308 1,541 94,839 16 ,263 1,316 96,155 17 ,243 1,216 97,371 18 ,214 1,072 98,443 19 ,172 ,858 99,301 20 ,140 ,699 100,000 Extraction Method: Principal Component Analysis. 36 Rotated Component Matrixa Component 1 Q5-1 Q5-2 Q5-3 Q5-4 Q5-5 Q5-6 Q6-1 Q6-2 Q6-3 Q6-4 Q6-5 Q6-6 Q6-7 Q7-1 Q7-2 Q7-3 Q7-4 Q7-5 Q7-6 Q7-7 2 ,447 ,558 ,674 ,591 ,350 3 4 ,821 ,721 ,630 ,816 ,688 ,397 ,324 ,301 ,623 ,722 ,336 ,343 ,647 ,357 ,323 5 ,664 ,398 ,729 ,686 ,748 ,667 ,319 ,863 ,385 ,626 ,338 ,713 ,411 ,722 ,594 Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. a. Rotation converged in 9 iterations. 37 Independent Sample T-test Group Statistics Q5-1 Q5-2 Q5-3 Q5-4 Q5-5 Q5-6 Q6-1 Q6-2 Q6-3 Q6-4 Q6-5 Q6-6 Q6-7 Q7-1 Q7-2 Q7-3 Q7-4 Q7-5 Q7-6 Q7-7 group N Mean Std. Deviation Std. Error Mean 0 47 4,09 ,821 ,122 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 38 47 4,00 3,80 3,84 3,73 4,00 4,11 4,00 3,96 3,47 3,51 2,87 2,27 2,11 3,16 2,71 3,02 3,39 3,40 3,84 3,40 3,16 3,13 3,26 2,60 2,24 3,76 3,26 2,98 2,71 2,91 3,21 2,91 3,50 2,82 2,16 3,58 2,97 2,40 ,870 1,014 1,001 1,009 ,870 ,832 ,959 1,021 1,246 1,199 1,095 ,963 1,034 1,331 1,063 1,485 1,264 1,338 1,128 1,195 1,197 1,408 1,155 1,268 1,195 1,004 ,950 1,055 1,037 1,184 1,119 1,311 1,109 1,154 1,220 1,270 1,127 1,136 ,141 ,151 ,162 ,150 ,141 ,124 ,156 ,152 ,202 ,179 ,178 ,144 ,168 ,198 ,172 ,221 ,205 ,199 ,183 ,178 ,194 ,210 ,187 ,189 ,194 ,150 ,154 ,157 ,168 ,176 ,181 ,195 ,180 ,172 ,198 ,189 ,183 ,169 1 38 2,16 1,053 ,171 Independent Samples Test (E.v. = Equal variances) Levene's Test for t-test for Equality of Means Equality of Variances F Sig. t Df Sig. (2- Mean tailed) Difference Std. Error 95% Confidence Interval Difference of the Difference Lower 38 Upper E.v. assumed Q5-1 Q5-2 Q5-3 Q5-4 Q5-5 Q5-6 Q6-1 Q6-2 Q6-3 Q6-4 Q6-5 Q6-6 Q6-7 Q7-1 Q7-2 Q7-3 Q7-4 Q7-5 Q7-6 ,828 ,095 ,758 E.v not assumed E.v assumed E.v not assumed E.v assumed ,989 ,323 E.v not assumed E.v assumed 1,240 ,269 E.v not assumed E.v assumed 5,757 ,019 E.v not assumed E.v assumed ,868 ,354 ,243 ,624 E.v not assumed E.v assumed E.v not assumed E.v assumed 2,478 ,119 E.v not assumed E.v assumed 1,292 ,259 1,976 ,164 E.v not assumed E.v assumed E.v not assumed E.v assumed ,009 ,924 E.v not assumed E.v assumed 1,455 ,231 E.v not assumed E.v assumed ,650 ,423 E.v not assumed E.v assumed ,248 ,620 ,173 ,679 E.v not assumed E.v assumed E.v not assumed E.v assumed ,003 ,958 E.v not assumed E.v assumed 1,760 ,188 ,938 ,336 E.v not assumed E.v assumed E.v not assumed E.v assumed 2,032 ,158 E.v not assumed E.v assumed Q7-7 ,048 E.v not assumed ,276 ,601 ,478 81 ,634 ,089 ,186 -,281 ,459 ,476 76,965 ,635 ,089 ,187 -,283 ,461 -,190 81 ,850 -,042 ,222 -,484 ,400 -,190 79,010 ,850 -,042 ,222 -,484 ,399 -1,277 81 ,205 -,267 ,209 -,682 ,149 -1,293 80,958 ,200 -,267 ,206 -,677 ,144 ,565 81 ,573 ,111 ,197 -,280 ,502 ,559 73,890 ,578 ,111 ,199 -,285 ,507 1,936 81 ,056 ,482 ,249 -,013 ,977 1,904 71,528 ,061 ,482 ,253 -,023 ,986 2,531 81 ,013 ,643 ,254 ,137 1,148 2,551 80,480 ,013 ,643 ,252 ,141 1,144 ,735 81 ,464 ,161 ,219 -,275 ,598 ,731 76,517 ,467 ,161 ,221 -,278 ,601 1,661 81 ,100 ,445 ,268 -,088 ,978 1,693 80,774 ,094 ,445 ,263 -,078 ,968 -1,218 81 ,227 -,373 ,306 -,981 ,236 -1,235 80,992 ,220 -,373 ,302 -,973 ,228 -1,610 81 ,111 -,442 ,275 -,989 ,104 -1,633 81,000 ,106 -,442 ,271 -,981 ,096 ,919 81 ,361 ,242 ,263 -,282 ,766 ,919 78,628 ,361 ,242 ,264 -,282 ,767 -,454 81 ,651 -,130 ,286 -,699 ,439 -,461 80,943 ,646 -,130 ,281 -,690 ,430 1,334 81 ,186 ,363 ,272 -,178 ,905 1,341 79,997 ,184 ,363 ,271 -,176 ,902 2,282 81 ,025 ,492 ,216 ,063 ,922 2,293 79,921 ,024 ,492 ,215 ,065 ,920 1,159 81 ,250 ,267 ,231 -,192 ,726 1,160 79,111 ,249 ,267 ,230 -,191 ,726 -1,177 81 ,243 -,299 ,254 -,805 ,207 -1,183 79,942 ,240 -,299 ,253 -,803 ,204 -2,186 81 ,032 -,589 ,269 -1,125 -,053 -2,217 80,999 ,029 -,589 ,266 -1,117 -,060 2,546 81 ,013 ,664 ,261 ,145 1,184 2,534 77,047 ,013 ,664 ,262 ,142 1,186 2,272 81 ,026 ,604 ,266 ,075 1,133 2,295 80,786 ,024 ,604 ,263 ,080 1,128 1,000 81 ,320 ,242 ,242 -,240 ,724 1,006 80,266 ,317 ,242 ,241 -,237 ,721 39 Non-Parametric Mann-Withney U 40 41 Tests of Between-Subjects Effects Tests of Between-Subjects Effects (Different disciplines) Source Dependent Variable Type III Sum of df Mean Square F Sig. Squares Corrected Model Intercept group Discipline Computed_Ease_of_Use 101,639a 5 20,328 2,190 ,067 Computed_PDI 100,364b 5 20,073 1,791 ,128 Computed_UAI 51,775c 5 10,355 ,866 ,509 Computed_IND 15,918d 5 3,184 ,464 ,801 Computed_MAS 44,690e 5 8,938 1,305 ,273 Computed_Ease_of_Use 15035,915 1 15035,915 1619,584 ,000 Computed_PDI 8870,255 1 8870,255 791,650 ,000 Computed_UAI 6038,919 1 6038,919 504,807 ,000 Computed_IND 4233,043 1 4233,043 617,087 ,000 Computed_MAS 3728,273 1 3728,273 544,490 ,000 Computed_Ease_of_Use 12,055 1 12,055 1,299 ,259 Computed_PDI 16,808 1 16,808 1,500 ,225 Computed_UAI 26,046 1 26,046 2,177 ,145 Computed_IND ,095 1 ,095 ,014 ,907 Computed_MAS 26,174 1 26,174 3,823 ,055 Computed_Ease_of_Use 65,194 2 32,597 3,511 ,036 Computed_PDI 29,778 2 14,889 1,329 ,272 42 group * Discipline Error Total Corrected Total Computed_UAI 18,202 2 9,101 ,761 ,472 Computed_IND 2,827 2 1,414 ,206 ,814 Computed_MAS 1,836 2 ,918 ,134 ,875 Computed_Ease_of_Use 42,413 2 21,206 2,284 ,110 Computed_PDI 39,667 2 19,833 1,770 ,179 Computed_UAI 14,303 2 7,152 ,598 ,553 Computed_IND 13,781 2 6,890 1,004 ,372 Computed_MAS 9,596 2 4,798 ,701 ,500 Computed_Ease_of_Use 575,596 62 9,284 Computed_PDI 694,695 62 11,205 Computed_UAI 741,695 62 11,963 Computed_IND 425,302 62 6,860 Computed_MAS 424,531 62 6,847 Computed_Ease_of_Use 17514,000 68 Computed_PDI 10780,000 68 Computed_UAI 7474,000 68 Computed_IND 5169,000 68 Computed_MAS 4647,000 68 Computed_Ease_of_Use 677,235 67 Computed_PDI 795,059 67 Computed_UAI 793,471 67 Computed_IND 441,221 67 Computed_MAS 469,221 67 a. R Squared = ,150 (Adjusted R Squared = ,082) b. R Squared = ,126 (Adjusted R Squared = ,056) c. R Squared = ,065 (Adjusted R Squared = -,010) d. R Squared = ,036 (Adjusted R Squared = -,042) e. R Squared = ,095 (Adjusted R Squared = ,022) 43