CALL FOR PROPOSALS For an assessment of the experiences of long term FP methods adopters and discontinuers who have obtained FP services through the MSIA social marketing programme in Afghanistan 1. Summary Marie Stopes International is a results-oriented social business that uses modern management and marketing techniques to provide family planning, reproductive healthcare and allied services. Marie Stopes International Afghanistan (MSIA) supports the Ministry of Public Health (MoPH) to improve access to maternal, child and reproductive health services in provinces through provision of high quality clinical services, technical support and training, advocacy and IEC activities and social marketing services. The programme contributes to the achievement of MDGs 4 and 5. MSIA provides high quality, client-centered SRH/ FP information and services through its fixed and mobile clinics and community based health workers located in four target provinces of Afghanistan. MSIA also provides door to door services through its network of Community Based Distributors (CBDs) who provide information on birth spacing and supply short and long term contraceptive commodities to clients in MSIA target areas. A consultant team is being sought to conduct an independent assessment, to better understand the experiences of MSIA clients who have chosen to adopt or discontinue long term family planning methods. This will include an investigation of the factors underlying client choice and health seeking behaviour. It is expected that the consultant team will use both qualitative and quantitative approaches to conduct this assessment, including interviews with CBDs, clients and clinical service providers in programme areas. The consultancy will begin in 16th December 2014, and must be completed within 3 months. MSIA invites proposal submissions from qualified consultant(s) that identify methodologies, key personnel,1 an estimated timeline to complete this review and an indicative budget. 2. Background Afghanistan’s pervasive poverty and more than two decades of war and continuing conflict have led to an environment where many women lack basic rights, including the right to quality health care. Not only do women in Afghanistan face pervasive levels of violence and gender inequity 1 Personnel required to carry out the evaluation e.g. technical lead, field work team, data analysis personnel, etc. but also inadequate access to SRH and maternal health services leading to some of the lowest levels of reproductive health in the world. Access to family planning is one of the most cost effective approaches to reducing maternal and child mortality2. Increased access to quality family planning services has a development impact that goes beyond health outcomes alone. It is critical that women and their families have sufficient information and services to allow them to make informed decisions about the size of their families and the spacing of their pregnancies. Although reproductive health is a priority in the national development strategy and within the Ministry of Public Health (MOPH), there remain gaps in the capacity and resources required to provide these services to the level required, including the MCH component of the Basic and Essential Packages of Health Services (BPHS/ EPHS). This has resulted in a low level of delivery and utilisation of these services, particularly in rural and remote areas. Marie Stopes International was established in Afghanistan in 2002 and works in partnership with the Ministry of Public Health, Ministry of Religious Affairs and Ministry of Women’s Affairs to delivery appropriate sexual and reproductive health services and MCH services and information to the community, in line with the BPHS. MSIA is a sub recipient of contraceptives from UNFPA and works closely with UNFPA, local and international NGOs and religious, community and political leaders. MSIA currently operates a network of 11 mobile and fixed clinics, providing high quality SRH information and services to underserved communities in four provinces of Afghanistan. FP information and products are also provided through its Contraceptive Social Marketing (CSM) programme that includes a network of 37 Medical Representatives, Sellers and Community Based Distributors working in seven provinces of Afghanistan. The ‘basket of goods’ offered by MSIA Community Based Distributors currently includes pregnancy tests, contraceptive pills, injectables and IUDs. However, although IUDs are a popular choice, less than 5% of women who purchase IUDs through this channel subsequently attend an MSIA clinic for insertion of the IUD. Although MSIA has anecdotal information concerning reasons for client choice and subsequent use of this method, there has not yet been any formal assessment of social marketing client preferences and experiences. In addition, MSIA has found that numbers of women who attend MSIA clinics for IUD removal are slightly higher than might be expected for a programme of this size. This assessment will also look at reasons why women who come to MSIA clinics for IUD removal choose to discontinue use of this method. This evaluation will work with Marie Stopes International Afghanistan senior programme staff, provincial coordinators, social marketing field teams, MSIA clinical staff and clients to conduct this assessment. The review should help inform possible options for improving the quality of family planning service provision in MSIA target areas, increasing access to long term FP methods and MSIA clinical services, improving the effectiveness of community-based social 2 Afghanistan Mortality Survey 2010, November 2011 marketing services and ensuring that these services are appropriate to the context and needs of our clients. 3. Objective of the Independent Review The objective of the evaluation is to obtain feedback from women who have received an IUD through the MSIA social marketing program, and specifically: 1.) to better understand the reasons that they have chosen this method of contraception, 2.) whether clients subsequently go on to use IUDs obtained through the social marketing programme, 3.) where they seek assistance for insertion of the IUD; and 4.) what is their experience of using this method of contraception. Travel to at least two provinces in Afghanistan, in addition to Kabul, will be required. The key research objectives include: Among MSI-A Social Marketing Clients: IUD-specific research: o Identify the reasons that MSIA social marketing clients choose to purchase an IUD. o Identify what percentage of women who purchase an IUD fall into the following groups: 1.) users of the IUD (i.e., women who insert the IUD within one month of purchase of the IUD); 2.) non-users of the IUD. Of the ‘users’: Are these women existing users or new adopters of FP and long term FP methods? Where do they go for insertion of the IUD and what are the reasons for this choice? What are the factors that encourage social marketing clients to visit an MSIA clinic for IUD insertion and what are the barriers? Of the ‘non-users’: What are the reasons that they did not use the IUD? o What is the experience of MSIA social marketing clients who use or have previously used IUDs? Are they satisfied with this form of contraception? All-method research: o What was the quality of counselling that the clients experienced from the CBDs?3 Among MSI-A Clinic Clients: What are the main reasons that women choose to have an IUD removed at on MSIA clinic? What are the main reasons that women don’t accept to have an IUD insertion on MSIA clinic? 3 We are interested in learning about quality of counselling from clients, but also potentially mystery clients/more observational methods of research. 4. What types of IUD insertion are chosen by clients in MSIA clinics? Conducting the Consultancy The consultant(s) will report to MSIA and will be responsible for managing the independent evaluation and coordinating related in-country activities. The Marie Stopes International Research, Monitoring & Evaluation Team will conduct technical review of the research protocol, as well as the final report and power point presentation. The consultancy will begin in 16th of December 2014 and must be completed within 3 months. 5. Deliverables The consultant will be required to produce the following deliverables: 1. Desk review of documents relevant to the work of MSIA and the Afghanistan context, including project and policy documents, service statistics, activity and evaluation reports prior to commencement of field work. 2. Initial meeting with MSIA to discuss evaluation objectives, timetable and proposed activities, methodology and field work. 3. Study methodology and protocol (to include background, objectives, literature review, research questions, study design and sample size/sampling plan, data collection procedures, evaluation work plan, data management and analysis plans, ethical considerations, including informed consent forms, and discussion of study limitations); 4. Data collection tools (e.g. quantitative survey, focus group discussion topic guides, semi-structured interview guides, in-depth interview guidelines, etc.); 5. Set of the raw data collected (including but not limited to: quantitative survey data, qualitative survey data—e.g., transcripts, video recordings, etc.); 6. Set of any analysis tools used (Excel files, statistical software syntax, qualitative thematic analysis, etc.); 7. Workshop with MSIA to present the findings of the evaluation and collect their feedback concerning the evaluation; 8. Final PowerPoint presentation with summary of methods, results and recommendations; and 9. Final evaluation report to include evaluation methodology, results, discussion of findings, recommendations and conclusion. The report should include feedback from partners and an executive summary that does not exceed 3 pages. 6. Specifications of the Consultant(s) The consultant(s) should have relevant experience and knowledge in: Monitoring and evaluation of health and development projects, in particular field level projects aiming to improve the health and well-being of women in a conservative community setting; Qualitative and quantitative research methods; Family planning, sexual and reproductive health and maternal and child health programs and services within a developing country context, in particular Afghanistan; Experience of social marketing programming and principles; and Demonstrated cross-cultural understanding and experience of conducting research into sensitive issues in a restrictive environment. An understanding of key cross cutting policy issues, in particular gender, disability, environment and HIV/ AIDS. Excellent written and verbal communications skills in both English and Dari. 1. Submission Guidelines MSIA invites qualified consultants to submit proposals to undertake this review. The proposal should: a. outline how the consultant(s) meets the required specifications (outlined above); b. specify methodologies, key personnel an estimated timeline or schedule to undertake this review (including key activities) and an indicative budget. Proposals should not exceed 10,000 US$. Proposals are due by close of business on 08th of December, and should be emailed to: Mr. Munir Zalmy , Procurement and HR Team Supervisor Hard Copy of Application and CVs to: House# 154, 3rd street, Karte 4, District 3 Kabul Afghanistan Phone: 0093-752011504 Mail: vacancies@msi-afg.org/admin.log@msi-afg.org