Important Job Application Information Thank you for your interest in NHS Tayside vacancies Please find attached the full job pack: Vacancy Advertisement Application Form/Equal Opportunity Form Job Description General Conditions of Service Personal Specification Your Application Form must be completed in full. Please note copies of Curriculum Vitae, Qualifications and Course Certificates will not be accepted at this stage. Please return your completed Application Form to recruitment.tayside@nhs.net (quoting the vacancy reference number in the subject box) or to the postal address given on the General Conditions of Service. All completed applications are held in Workforce Services until the closing date. After the closing date a panel will meet to prepare an interview shortlist. Once this decision has been made, all shortlisted applicants will be emailed to invite them to attend for interview. It is important that you check your emails regularly. This process takes approximately 6 weeks. Therefore, if you have not been contacted regarding interview within 6 weeks of the closing date, your application has been unsuccessful and you will receive no further correspondence from Workforce Services ADDITIONAL INFORMATION:Current vacancies may be viewed on-line at www.jobs.scot.nhs.uk Find out more about living and working in Tayside at: www.dundeecity.gov.uk www.angus.gov.uk www.pkc.gov.uk 1 NHS TAYSIDE – AGENDA FOR CHANGE JOB DESCRIPTION 1. JOB IDENTIFICATION Job Title Dental Nurse, Band 4 Department(s)/ Location Tayside Community Dental Service Springfield Medical Centre, Arbroath Number of job holders 10+ 2. JOB PURPOSE The post holder will work as part of a team of qualified Dental Nurses and provide full surgery and administrative support to Clinicians, which includes Dentists, Senior Dentists, Salaried General Dental Practitioners, Orthodontists, Training Grade Dentists, Dental Hygienist and Therapists and Outreach students. The post will include all the duties normally expected of a qualified Dental Nurse in terms of chair/bed side, surgery and theatre clinical and administrative assistance. 3. ORGANISATIONAL CHART Clinical Dental Director Deputy Dental Director Senior Dental Officer Admin team Technicians Hygienist / Therapist Clinical team Dentist DAP team Senior Dental Nurse Deputy SDN Dental Nurse 4. SCOPE AND RANGE This service of 150 employees covers 10 clinics throughout Tayside and the surrounding area. Care is provided in clinics in Health Centres, Hospitals, Prisons and Mobile Dental Units. In addition to working in clinics, domiciliary visits are also undertaken. The post holder is given a main base on appointment but will be expected to work in any clinic within Tayside and with any clinician with any type of patient undergoing a wide variety of treatment. There may be a requirement to work on public holidays as part of providing emergency clinical cover. 2 The role of the Public Dental Service is to: Promote Oral Health Monitor the oral health of the population of Tayside Provide dental care for patients from priority groups Provide dental care for those unable to access care in a general practice setting and referred patients. Referrals are mostly received from local General Dental Practitioners and are primarily for patients with special needs or dental anxiety. Patients unable to obtain registration with a General Dental Practitioner (GDP) may be offered emergency and continuing care, under GDS Regulations. 5. MAIN DUTIES/RESPONSIBILITIES The comprehensive list of dental nurse duties are performed on a daily basis, with the exception of some clerical duties. Provide chair-side encouragement with emotional and physical support to the patient and assistance to clinicians so that the required high standard of treatment is maintained. Preparation of the surgery, mobile dental unit, theatre as well as the domiciliary kit which would include setting out instruments for required procedures. Knowledge and skills required for mixing the materials for the dental procedure are also necessary. Ensure adequate decontamination of instruments as well as proper maintenance and storage. This will involve liaison with HSDU (Hospital Sterilisation Decontamination Unit) or LDU (Local Decontamination Unit) for decontamination of instruments and to organise decontamination, packaging and transporting of all dental laboratory work. Assist with pre and postoperative care of patients and reinforce instructions given. Under the direction of the clinician, provide oral health instruction, encouragement, knowledge and skills to improve the patients’ dental health. Assist the dentist with treatment provided under Inhalation Sedation, and monitor the patient during treatment provided the postholder has the relevant training. Assist the dentist with treatment provided under Intravenous Sedation, and monitor the patient during treatment provided the postholder has the relevant training. Under instruction from a clinician, take radiographs, providing the postholder has the relevant training. Monitor/order supplies, materials, drugs and domiciliary equipment. Knowledge and skills required for storing materials according to COSHH (Control Of Substances Hazardous To Health) guidelines. Processing/saving and copying radiographs. Ensure emergency equipment is regularly checked and maintained. Dealing with the management of any medical emergency that may arise. Log faults of dental equipment and report them to appropriate personnel. Use of manual handling knowledge and skills to ensure safety of patients during treatment, and equipment during transport. Managing enquiries or complaints from patients and their carers/parents and other health care Professionals. This includes responsibility for the triage of patients. Assist with preparation for inspections of target populations including the transport and use of a laptop computer and all equipment required facilitating this activity. Assist in departmental audits. Good organisational skills in order to maintain an efficient clerical and dministration system to 3 enable essential records, paperwork and data to be collated as well as patient appointments to be coordinated (this would include logging all patient referrals), and for GP17 forms to be completed and forwarded for processing. Preparation of NHS patient treatment estimates and accounts which would involve arranging and collecting payments from patients, including invoicing and receipting of patient payments. Balancing of cashbooks, and paying cash into designated sites. Dental Practice Board administration – filling out and ledgering of all documentation specific to the DPB for every patient contact. Scheduling and checking of all claims sent to the DPB. Participate with colleagues in cover arrangement to ensure emergency clinical services to patients can be maintained on public holidays across Tayside. 6. COMMUNICATIONS AND RELATIONSHIPS A dental nurse will constantly communicate and liase with patients, healthcare professionals and others. The patients may have complex medical conditions and treatment plans as well as physical/learning disabilities and/or mental health problems that can be a barrier to care therefore excellent communication and interpersonal skills are essential. Internal Dental team members – work related issues Reporting of equipment breakdown to estates department IT department – computer advice/queries Purchasing/stores – enquiries and ordering Voluntary organisations including hospital transport Other healthcare professionals, referrals and information gathering in an advisory capacity External Purchasing stores and equipment – enquiries and ordering Patients and carers contact by telephone and mail regarding queries/referrals/appointments Patients (domiciliary visits), contact by phone and mail regarding queries/referrals/appointments Other healthcare professionals (nursing homes), referrals and information gathering and arranging visits Schools (to arrange dates/accommodation for visits) Scottish Dental Practice Division – queries over patients treatment, prior approval and costs 7. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB Qualification National Certificate for Dental Nurses or SVQ in Oral Healthcare – Dental Nursing level 3 or Dental Hospital qualification Plus Experience to diploma level Valid driver’s licence Statutory Registration with GDC Excellent interpersonal skills with the ability to communicate at all levels both written and verbal 4 8a. EQUIPMENT AND MACHINERY Specialised hand instruments required for every possible clinical procedure and operation undertaken in the dental surgery e.g. conservation, prosthetics, periodontology, orthodontics, minor oral surgery, preventive dentistry. Daily use and maintenance of all dental equipment including: Dental chair, cart, operating light, aspirator, compressor, handpieces, syringes PC Preparation of instruments for sterilisation. Amalgamator Ultrasonic scaler Apex locator Manoeuvring and decontamination of: Dental domiciliary/inspection kits X-ray machines, scanner and x-ray viewer Curing light Manual handling aids Inhalation sedation equipment Pulse oximeter Emergency equipment Sphygmomanometer Scavenging equipment 8b. SYSTEMS Management of a recall system Ordering of supplies Limited manual maintenance of patient records and keeping information in a secure environment Storage and archive of patient records. Processing and reporting of patient complaints to appropriate department Entering information for inspection/screening programmes into database Completion of supplies non stock requisition for authorisation Completion of monthly data for statistics Reporting faulty equipment RESPONSIBILITY FOR RECORDS MANAGEMENT All records created in the course of the business of NHS Tayside are corporate records and are public records under the terms of the Public Records (Scotland) Act 1937. This includes email messages and other electronic records. It is your responsibility to ensure that you keep appropriate records of your work in NHS Tayside and manage those records in keeping with the NHS Tayside Records Management Policy and with any guidance produced by NHS Tayside specific to your employment. 9. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB PHYSICAL Walking, sitting or standing for long periods of time in uncomfortable and difficult positions 5 Carrying and transporting heavy equipment (domiciliary kits, school inspection kits, emergency equipment including oxygen cylinders) Mobile Dental X-Ray unit Setting up mobile dental units Transferring of patients with mobility problems Speed and accuracy (manipulation and mixing of materials to a trained format) Keyboard skills Lifting and renewing cylinders onto Relative Analgesia machines MENTAL AND EMOTIONAL Pressure from demanding workload including travel between various /unfamiliar clinics and domiciliary destinations Addressing the problems of working and dealing with patients in areas of social deprivation especially where it is felt there may be child protection issues 100% concentration required when dealing with patient care Being able to remain focused during prolonged clinical procedures Dealing with the public and providing empathy and support Pressure from working with patients who may be medically compromised or have special needs and have severely challenging behaviour ENVIRONMENTAL Working in cramped and confined spaces in Mobile units or patient homes Sharps injuries Occasional chemical or blood spillage Aggression from patients with unpredictable behaviour Working with substances hazardous to health such as nitrous oxide 10. DECISIONS AND JUDGEMENTS Arranging and organising the workload of the clinician Working within clinics without immediate presence of a line manager Ability to prioritise work load Managing enquiries and complaints from patients, carers, and health care professionals which includes the responsibility for the triage of patients. Having the knowledge of when to refer to a senior member of staff for further advice. Ability to anticipate the needs of patient and clinician and be able to respond promptly and efficiently. Problem solving Ability to evaluate stock requirements. 11. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB Working within a changing environment Working with adults and children who may have with severely challenging behaviour, including Prioritising your workload. 6 POST REF NO: D/LB/73/15 JOB TITLE AND GRADE: Dental Nurse, Band 4 LOCATION: Public Dental Service Based in Springfield Medical Centre but working in Angus, Dundee and Perth HOURS: 37.5 per week CRITERIA ESSENTIAL DESIRABLE EXPERIENCE: Extensive chairside dental nurse experience PDS/GDS experience Dealing with cash QUALIFICATIONS: (Training; Research; Publications) Recognised UK dental nurse qualification Full registration with GDC KNOWLEDGE & SKILLS: Range of dental nurse knowledge and skills Computer literate Good communication skills Familiarity with R4 Able to demonstrate initiative Familiarity with digital imaging systems Able to demonstrate judgement Completion of GP17 PERSONAL QUALITIES: Good team worker Methodical Flexible OTHER: (eg travel across Tayside) Ability to travel across Tayside 7 Valid full UK driving licence General Conditions of Service POST REF NO: D/LB/73/15 JOB TITLE/GRADE: Dental Nurse, Band 4 LOCATION: Springfield, Arbroath Conditions of Service Remuneration Hours of Duty Superannuation The terms and conditions of service for this post are those determined by the NHS Staff Council. The current salary scale for the post is £19,502 to £22,458 per annum (pro rata for part-time staff). Placing on the scale on appointment is normally at the minimum but may be higher subject to verification of previous relevant service. Salary is paid monthly by Bank Credit Transfer. The hours of the post are 37.5 per week. Start and finish times will be determined by the needs of the service. Membership of the NHS Superannuation Scheme is not compulsory but is open to all staff between the ages of 16 and 70 (65 in some instances). The contributions paid are a percentage of superannuable pay, which is essentially basic pay excluding, for example, overtime or travelling expenses. Contribution rates with effect from 01.04.15 are as follows: Annual Pensionable Pay (Full-time equivalent) Up to £15,828 £15,829 to £21,601 £21,602 to £27,089 £27,090 to £49,967 £49,968 to £71,337 £71,338 to £111,376 £111,377 and over Annual Leave Contribution 5.2% 5.8% 7.3% 9.5% 12.7% 13.7% 14.7% Contributions are subject to tax relief and reduced National Insurance contributions. NHS Tayside also makes a substantial contribution towards scheme benefits – currently around 14% of basic pay. On appointment = 27 days (pro rata for part-time Staff) or 5.4 weeks per year. After 5 years aggregated service = 29 days (pro rata for part-time staff) or 5.8 weeks per year After 10 years aggregated service = 33 days (pro rata for parttime staff) or 6.6 weeks per year 8 References Occupational Health Clearance Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2003 Disclosure Scotland Immigration, Asylum and Nationality Act 2006 Public Holidays = 8 days (pro rata for part-time staff) or 1.6 weeks per year All offers of appointment are subject to receipt of two satisfactory references. All offers of appointment to new entrants to the National Health Service are subject to a medical examination. Medical examinations are arranged and undertaken by the Occupational Health and Safety Advisory Service (OHSAS). All current or spent criminal convictions, cautions, warnings or any case pending must be disclosed prior to commencing in employment as detailed on the application form. Please note that having a conviction will not automatically debar you from obtaining employment with NHS Tayside. Careful consideration will be given to the relevance of the offence to the particular post in question. However, if you are appointed, and it is found that you did not reveal a previous conviction your employment may be terminated. The successful applicant will be required to become a member of the Protecting Vulnerable Groups Scheme (PVG) in respect of regulated work with protected adults and regulated work with children. It is a criminal offence for an employer to employ anyone who does not have permission to live or work in the UK. Shortlisted applicants will be asked to produce specific original documentation at interview e.g. Passport, or full birth certificate together with an official document giving the applicants permanent National Insurance Number and name issued by a Government Agency or a previous employer, as well as photocopies of these documents. Professional Registration/ you should have current and continuing professional registration Induction Standards & with GDC and hold the appropriate qualification(s). Code of Conduct Smoking Policy NHS Tayside operates a No Smoking Policy and smoking is prohibited within NHS premises and grounds. Applications Completed forms should be returned to: recruitment.tayside@nhs.net quoting the job reference in the subject line or to Human Resources Directorate, NHS Tayside, Level 9, Ninewells Hospital, Dundee DD1 9SY By closing date of 25 August 2015 9